A guide to services for older people living in and around HP16

A guide to services

for older people living in and around HP16

Edition 1 2014

2

Information

This guide consists of mainly voluntary and charitable organisations, but there are also several commercial organisations listed. Please take time to read through the guide to find out what is available to you or the person you are caring for. Not all services within this guide are free of charge so please ensure you check to see if there are any costs for the service you enquire about. This guide can be found on the website by visiting: www.chiltern.gov.uk/fiftyplus. (Guides covering Amersham, Chesham and the Chalfonts are also available.) Printed copies are available at: your local Library, and also Chiltern District Council Office

(King George V Road, Amersham), free of charge. Alternatively, you can telephone 01494 732103

(Monday to Friday, 9am to 5pm) to request a copy to be posted to you, or

email: [email protected]. Copies are available in A5, A4 and bold print. Please indicate which version you would like. We will be pleased to receive any new or updated information and also any comments you have to improve the guide. Please see contact details on the back page.

This guide is totally free of charge thanks to funding by

Missendens Local Area Forum

(with money devolved from Buckinghamshire County Council).

3

Contents

Developing activities and improving access into local services for older people is a key priority for the local Neighbourhood Links Group.

There is an incredible range and diversity of community groups and professional agencies that provide invaluable services across the district.

This guide aims to pull this information together.

1. Emergency numbers and Crime Stoppers...................... 5

2. Age UK services ........................................................... 6-7

3. Council services for older people.................................... 8-9

4. NHS, Medical Help and Advice Services........................ 10

5. GP Practices.................................................................. 11

6. Hospitals and Patient Services and Complaints............ 12-13

7. Citizens Advice Bureau................................................... 14

8. Roads and Driving.......................................................... 15

9. Community Transport Schemes, Taxis and Buses....... 16-17

10. Support Societies for Health Issues ........................... 18-19

11. Wheelchair & Medical Equipment Hire / Aids .............. 20-21

12. Sight / Hearing / Memory / Breathing............................ 22-23

13. Dentists / Footcare....................................................... 24

14. Pharmacy .................................................................... 25

4

15. Falls Prevention and Physiotherapy................................ 26

16. Fitness and Exercise ..................................................... 27-28

17. Mental Health.................................................................. 29

18. Counselling, and Befriending Schemes.......................... 30

19. Bereavement and End of Life Planning.......................... 31

20. Carers, Caring and Security........................................... 32-34

21. Council Tax, Benefits and Pensions................................ 35

22. Money, Debt and Finance............................................... 36

23. Food................................................................................ 37

24. Home Maintenance, Repairs and Improvements............ 38-39

25. Heating and Warmth....................................................... 40-41

26. Libraries, Learning and Computers................................. 42-43

27. Social Activities................................................................ 44-46

28. Creative pursuits and Environment.................................. 47

29. Music and Choirs............................................................ 48

30. Women's Institute........................................................... 49

31. Churches........................................................................ 50

32. Care Homes and Residential Care.................................. 51

33. Councils.......................................................................... 52

34. Village and Community Groups...................................... 53

Alphabetical Index................................................................ 54-59

Feedback............................................................................... 60

5

Gas (if you smell gas) 0800 111 999

Electricity 0800 40 40 90

Water 0845 782 3333

Police/Fire/Medical 999

Police (non emergency) 101

NHS Direct 111

Social Services (out of hours) 0800 999 7677

Community Safety Team 01494 732265

1. Emergency Numbers

The Community Safety Teams brings together organisations and the community to reduce crime, the fear of crime, tackle anti-social behaviour and improve the quality of life for people in Chiltern District.

The team also supplies the ‘Message in a Bottle’ scheme (see the back page)

Name Crime Stoppers

Telephone 0800 555 111

Website https://crimestoppers-uk.org

Brief Description of Service

Report any criminal activity to Crime Stoppers, in confidence.

6

Name Prestwood and Great Kingshill Age Concern

Telephone 01494 713960 (Jenny Plews) 01494 863982 (Joan Palmer)

Email [email protected]


Prestwood Lunch Club. Tuesdays (except first Tuesday of the month) Minibus transport available

2. Age UK, Buckinghamshire

Name Great Missenden and District Age Concern

Telephone 01494 862606



Tuesday morning coffee. At the Great Missenden Memorial Centre

Thursday Lunch Club : At Great Missenden Baptist Church Hall At 12 noon and costing £3.50 for the meal (with a minibus pick up service).

Friday morning shopping trip To the Great Missenden Co-op for £1(with a minibus pick up service).

mailto:[email protected]

7

Name Age UK, Buckinghamshire

Telephone Regional: 01296 431911



Age UK Buckinghamshire is dedicated to helping, supporting and improving the lives of older people in need across the whole county.

Cleaning and Ironing

Providing friendly, competent and DBS checked cleaners in your home if housework is proving too difficult. This service will provide cleaners, including laundry and ironing if needed. There is a charge for the service, which is available across the whole county.

Gardening Cutting the grass or keeping the garden tidy, the Garden Maintenance service is ideal for those who can no longer manage. Ask for gardening service on 01296 431911 for more information and price.

Handy person service

Age UK Buckinghamshire's handyperson service may be able to help with simple DIY jobs. The service is chargeable at £18 per hour, with a minimum of 1 hour, and is available to older people throughout the county.

Moving Home

The Moving Home service can help with the issues and practicalities of moving house.

Neat Feet Footcare

For those who struggle to cut their toenails on a regular basis and think it would help to have someone come to their home to cut them at agreed times.

Those with diabetes, haemophilia or any form of foot or nail fungus, you will need to speak to the NHS Podiatry : Telephone 01296 566459


8

Name Bucks Connect

Telephone 0845 3708090 and ask for Bucks Connect

Website www.bucksconnect.org.uk


Bucks Connect is a new online directory providing a one-stop-shop for care and support services, activities, events and community groups.

3. Council Services for older people

Name Prevention Matters




Partnership programme between Bucks County and District Councils, NHS, the Voluntary and Community sector. For those needing help to: Remain independent in your own home Discover services and new activities. For example, coffee mornings, lunch clubs, interest clubs and societies, or volunteering opportunities

Keep active and stay healthy Manage changes taking place in your life, such as following a stay in hospital or a bereavement.

Name Chiltern District Council Community Safety


Website www.chiltern.gov.uk


Working in partnership to run projects and services in order to reduce crime and fear of crime in Chiltern. Contact them for advice about how to keep yourself and your home safe. They can help you to set up a neighbourhood watch scheme in your area, help you to security mark your valuables or provide you with a free Message in a Bottle which is a simple way of keeping personal and medical information that can be accessed in an emergency.

http://www.bucksconnect.org.uk/


9

Name Bucks County Council Adult Social Care

Telephone 0800 9997677 (emergency out of hours number)

Website www.buckscc.gov.uk

Brief

Description

of Service

We can respond to emergency social work referrals out of office hours that cannot wait until the next working day. This could include: mental health problems, older people at risk, concerns about a person with a disability, vision or hearing impairment, family problems. We will give you information and advice over the phone. If we think you need more help we'll come to you.

Name Community Impact Bucks

Telephone 0845 389 0389



Offering a number of services including: Gardening services Men in Sheds Oil Buying Community transport Pub Lunch Club

Name In Touch



Buckinghamshire County Council’s friendly ‘In-Touch’ team offers advice and information that is both practical and social, for example shopping, gardening or finding a lunch club nearby so you can meet people.

Name Bucks 50+ Forum



Website for information and feedback on services , and ensuring that the voices of older people (50+) in Buckinghamshire are heard. Many activities that might interest you can be found on the website.


10

Name NHS 111

Telephone 111 for medical help fast that isn’t a 999 emergency.


For assessment, advice and to be directed straight away to the local service that can help you best, by a team of highly-trained advisers, who are supported by experienced nurses.

111 is available 24 hours a day, 365 days a year. Calls from landlines and mobile phones are free.

Name NHS Choices

Website www.nhs.uk


For information on health. Containing information and advice on: health, ailments, social care, choosing care services, mental capacity, care homes, diet and nutrition, obesity and weight loss, cancer, heart & lungs, diabetes.

4. NHS and Medical Services

Name Freedom of information request


Website [email protected]


To ask for information that the hospital has a duty to share with you.

Name Patient Information


Website www.patient.co.uk


Patient.co.uk is one of the most trusted medical resources in the UK, supplying evidence based information on a wide range of medical and health

http://www.nhs.uk/

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Name Chequers Surgery

Telephone 01494 862858 01494 863899

Website www.ourpractice.co.uk

Dr Mitchell (f) : Dr Wilson (m) : Dr Kanji (m) : Dr Sevova (f) 1-3 Chequers Drive, Prestwood, Bucks. HP16 9DU

Name The John Hampden Surgery


Website www.johnhampden.co.uk

Dr Mallard Smith (f) : Dr Roberts (f) : Dr Hodder (f) 97 High St, Prestwood, Buckinghamshire HP16 9EU

Name The Practice Prospect House


Website www.thepracticeplc.com

Dr Ajit Kadirgamar (m) : Dr. Barnes (f) : Dr Moukli (m) Prospect House, High Street. Great Missenden, Bucks HP16 0BG

Name Family First GP Practice (private GP service)


Website www.familyfirstgp.co.uk

Dr Moukli (m) 51 High Street, Great Missenden, HP16 0AL

5. GP Practices

Name GP Patient Advisory Liaison (PALS)

Telephone 0800 328 5640

Website www.chilternccg.nhs.uk/practices/bpcc/ Chiltern-PALS-and-Complaints.pdf


For queries or complaints relating to your GP Practice, Dental, or Pharmacy. PALS listens to concerns and feedback; ensures these are used to improve services; and advises and supports you.

http://www.prestwoodva.org.uk/business-directory/1531/chequers-surgery/

http://www.ourpractice.co.uk

http://www.prestwoodva.org.uk/business-directory/1531/chequers-surgery/

http://www.familyfirstgp.co.uk/

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6. Hospitals

Name Amersham Hospital


Address Whielden Street, Amersham, Bucks HP7 0JD

Name High Wycombe Hospital


Address Queen Alexandra Road, High Wycombe, Bucks HP11 2TT

Name Stoke Mandeville Hospital


Address Mandeville Road, Aylesbury, Bucks HP21 8AL

Name Hospital Patient Advisory Liaison Service (PALS)

Telephone 01296 316042 (St Man) 01494 425882 (HW & Am)

email [email protected]


Questions or problems with any of the local hospital services - Pals is the place to start.

Name Diagnostic Centre - Cressex


Website www.careuk.com/mid-and-south-buckinghamshire-nhs-diagnostic-centre


Cressex Business Park, Unit 2, The Merlin Centre Lancaster Road, High Wycombe HP12 3QL Providing high quality diagnostic imaging procedures.

Name BMI Chiltern Hospital, Great Missenden HP160DE

Telephone 01494 890 890 (Helpline)


Private Hospital able to undertake a wide range of procedures from routine investigations to complex surgery. (www.bmihealthcare.co.uk/chiltern)

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Name Red Cross Home from Hospital Service



Providing support at home after a stay in hospital. - rebuilding confidence - collecting prescriptions - offering companionship - assistance with shopping.

Name Patient Advocacy Services (SEAP)

Telephone 0330 440 9000

Website www.seap.org.uk


If you have a complaint against the NHS you may be able to get free and confidential help. The service is independent of the NHS.

Name Healthwatch Bucks

Telephone 0845 260 6216

Website www.healthwatchbucks.co.uk


Relate your experience of using local NHS services. Healthwatch Bucks works to help local people get the best out of their local health and social care services.

Name Action Against Medical Accidents

Telephone 0845 123 2352

Website www.avma.org.uk


If harm may have resulted from negligence by an NHS organisation or healthcare professional, you are entitled to an explanation and may get compensation.

Name NHS England - Complaints about your Doctor, Dentist, Pharmacist or Optician

Telephone 0300 311 2233

Website www.england.nhs.uk/contact-us/complaint/


Contact the practice concerned first, who should have a complaints procedure in place. If this does not help, then contact us.

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Name CAB – Prestwood Outreach

Location 1 - 3 Chequers Drive, Prestwood HP16 9DU

Telephone 01494 863899 (at Chequers Surgery Prestwood)

Website www.citizensadvice.org.uk/


Free, independent and confidential advice on a wide range of topics. Professionally trained advisers offer personal appointments, advice over the phone and

Services offered

Managing money & debt Benefits Consumer problems Housing Tax & legal problems Employment Family and personal issues Healthcare Utilities and transport Education Immigration & residency queries Human rights

7. Citizens Advice Bureau (CAB)

Name CAB - Trading Standards


Website www.adviceguide.org.uk/


Protecting consumers and safeguarding the health and well-being of the community. In partnership with Citizens Advice we provide free

Services offered

Shopping problems Contract problems Food labeling Complicated credit contracts High pressure selling Feeling 'ripped off'

http://www.prestwoodva.org.uk/business-directory/2508/citizens-advice-bureau-cab-prestwood-outreach/

http://www.adviceguide.org.uk/england.htm

15

Name Transport for Buckinghamshire Road Safety Team


Website www.transportforbucks.net/Transport-and-roads.aspx


Offers mature driver assessments by specially trained driving instructors.

Name Transport for Buckinghamshire Report Problems

Telephone 0845 230 2882

Website http://www.transportforbucks.net/BCC-report-a-problem.aspx


If you find there is a problem with uneven pavements, missing drain covers or potholes, contact the call centre either by phone or at the website. Using the website enables you to track the process of action taken. Also for reporting any dangerous or emergency road or street light problems

8. Roads and Driving

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9. Community Transport Schemes, Taxis and Buses

Name Kingshill Cars




Local car service Private Hire for up to 7 passengers. Fully licensed and insured.

Name Neales




Taxi and private hire company in High Wycombe and the surrounding areas with over 100 vehicles ranging from executive taxis to minibuses and coaches. 365 days a year and 24 hours around the clock.

Name Community Transport Hub

Telephone 0800 085 8480 (10am-2pm Monday to Friday. )



Providing information, advice and guidance on community transport providers. From community car schemes to Dial A Ride, call to find out who can help.

Name Arriva Bus Service

Telephone 0871 200 2233 (Timetable enquiries) 0844 800 4411 (Customer Service)

Email www.arrivabus.co.uk


Local bus services


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Name Prestwood Area Community Transport (PACT)


Website www.prestwoodca.org.uk


A not-for-profit group of volunteers, providing friendly and flexible transport for journeys that would otherwise be too difficult or expensive. Serving those living in a 5mile radius of Prestwood.

Name Chiltern Dial-A-Ride


Website www.chiltern-dial-a-ride.net


A not-for-profit organisation dedicated to providing an affordable, accessible and safe transport service for people living in Chiltern District.

Name St John Ambulance—Support services


Website www.orderofstjohn.org


Ambulance transport to nursing homes and hospitals

Name 4x4 Adverse Weather Scheme (run by PACT)


Website www.prestwoodca.org.uk


When advised to stay in owing to the weather, volunteer 4x4 drivers will deliver essential supplies e.g. Medicines, food etc to your door.

http://www.orderofstjohn.org

18

Name Macmillan Cancer Support

Telephone 0808 808 0000

Email Website

[email protected] www.macmillan.org.uk


Aiming to improve the lives of those affected by cancer. They provide practical, medical and financial support and push for better cancer care.

Name Iain Rennie Hospice at Home


Website www.renniegrove.org


Their aim is to ensure that local people diagnosed with advanced, progressive life-limiting illness receive the care they need to live as fully as possible at home - or wherever they choose to be - to the very end of their life. Providing a 24-hour responsive Hospice at Home service plus support services for patients & families in Herts & Bucks.

Name Alzheimer’s Society




Offers a range of services and activities, ranging from befriending schemes, carers support groups, dementia cafes, singing workshops and more.

10. Societies - Alzheimer: Cancer: Diabetes: Epilepsy: Parkinsons: Stroke


http://www.macmillan.org.uk/


19

Name Parkinsons Disease Association

Telephone 0808 800 0303

Website www.parkinsons.org.uk


Supporting those with Parkinson’s Disease

Name National Society for Epilepsy

Telephone 01494 601 400 or 0808 800 5050 (free helpline)

Website www.epilepsy.org.uk


Connect and support people through the confidential epilepsy helpline, online epilepsy forum, epilepsy campaigns and awareness raising.

Name Diabetes UK Careline

Telephone 0345 123 2399



Access to professional counsellors with extensive knowledge of diabetes. Information and opportunity to talk through the emotional, social, psychological or practical difficulties.

Name The Stroke Association

Telephone 0303 3033 100

Website www.stroke.org.uk


Provides a number of vital support services across the country to help those affected by a stroke to regain their lives.

Name MS Society High Wycombe and District




The local branch of the MS Society, which is the UK’s leading MS charity. They provide information and support, funding research and fighting for change. Their one aim—to beat Multiple Sclerosis.


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11.Wheelchair & Medical Equipment Hire Aids for daily living

Name Remap

Telephone 0845 1300 456

Website www.remap.org.uk


Custom made equipment for those with disabilities. Remap’s special equipment tailor-made and given free to the people who need it.

Name Bucks County Council Central Access Team

Telephone 01296 383204 Disabled Facilities Grants


Disabled Facilities Grants are available to give disabled persons better access into, and around their home. For example: installing a stair lift; an access ramp, replacing a bath with a walk-in shower.

The grant is for home owners or tenants. Maximum grant: £30,000.

To qualify, the works must be recommended by a Community Occupational Therapist, and must not start until the grant is approved.

Name People’s Voices


Website www.peoplesvoices.org.uk

Brief

Description

of Service

Offers a range of advice and information on services for people with disabilities, mental health service users and older people.

Name British Red Cross


Website www.redcross.org.uk/What-we-do/Health-and-social-care/Independent-living/Mobility-aids


Provides loans of wheelchairs and medical equipment.

http://www.remap.org.uk/

21

Name St John Ambulance—Support services

Telephone 01296 423886 or 01494 729581



Provides loans of wheelchairs and medical equipment.

Name NRS Healthcare

Telephone 0845 287 2480

Website www.nrs-uk.co.uk


Aids for daily living. Free catalogue on request. Please note that although this supplier is listed in this Directory, it is not a preferred supplier – it is worthwhile trying other suppliers to compare prices.

Name Telecare


Brief

Description

of Service

Telecare is equipment that uses modern technology to help people live safely and independently in their own home. Many people will be familiar with the pendant and care alarms most usually seen in elderly people’s homes. Telecare now includes a much broader range of equipment, which can be used on its own or linked to a dedicated call centre in the same way as care alarms. All the equipment has been developed to help people maintain their independence and give peace of mind to them and those who care for them.


http://www.nrs-uk.co.uk/

22

Name Opticall

Telephone 0208 998 4228

Website www.opticalleyecare.co.uk


FREE home visiting Optician. Full NHS eye tests (subject to eligibility) Testing for cataracts, glaucoma and diabetes Comprehensive eye-health checks Modern, portable diagnostic optical equipment Complete glasses dispensing service

12. Breathing, Eyesight, Hearing, Memory

Name Chiltern Opticians, Great Missenden


Website www.chilternopticians.com

Name Susan Collier Opticians, Prestwood


Website http://home.btconnect.com/susan-collier/

Name Breathe Easy

Telephone 0207 688 5555 or 03000 030 555

Website www.blf.org.uk


Local club for those who have lung problems. Was called the British Lung Foundation

http://www.opticalleyecare.co.uk/

23

Name Action on Hearing Loss

Telephone 0808 808 0123

Website www.actiononhearingloss.org.uk/


Support for visually impaired, deaf, hard of hearing and deaf blind adults and children.

Name Buckinghamshire Integrated Sensory Service




Formerly RNID—their services still include: Equipment to assist with daily living Demonstrate and advise on appropriate equipment Advice and information on hearing, sight and dual sensory loss

Support and assist access to community activities

Name Memory Advice Service


Brief

Description

of Service

If you or someone you care for has memory difficulties or dementia (eg forgetting names of friends or everyday objects; Feeling confused in familiar environments), we can arrange for one of our trained advisors to visit your home. You can discuss your fears and frustrations in complete confidence and we will help you to access the services you need.

http://www.actiononhearingloss.org.uk/


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13. Dentists and Footcare

Name Neat Feet Footcare (Age UK, Buckinghamshire)


Email [email protected] John Martin (Chairman),

Brief Descrip-tion of Service

For those who struggle to cut their toenails on a regular basis and think it would help to have someone come to their home to cut them at agreed times. Those with diabetes, haemophilia or any form of foot or nail fungus will need to speak to the NHS Podiatry department: Telephone 01296 566459

Name Prestwood Dental Health Centre

Telephone 01494 864601 01494 865997

Website www.pdhcentre.co.uk

99 High Street, Prestwood HP16 9EU

Name The Geans Dental Practice


Website www.thegeansdentalpractice.co.uk

Wycombe Road, Prestwood HP16

Name Village Dental Practice


Website www.missenden-dentalcare.co.uk

Station Approach, Great Missenden HP16 9AZ


25

Name Prestwood Pharmacy

Telephone 01494 862303 Julie Horslen


Brief Descrip-tion of Service

145 High Street, Prestwood HP16 9HF Electronic prescription service available NHS and private dispensing, stop smoking service, emergency hormonal contraception and blood pressure testing. A consultation room available for private, confidential advice about medicines and ailments. Monday to Friday: 9am to 1pm - 2pm to 6pm. Saturdays: 9am to 1pm.

Name Kinton Pharmacy

Telephone 01494 862 060

Website www.kintonpharmacy.com


Electronic prescription service available 44 High Street, Gt. Missenden. HP16 0AU Monday, Tuesday and Thursday, Friday: 9am to 6pm Wednesday: 9am to 5pm Saturdays: 9am to 4pm

14. Pharmacy

26

Name Buckinghamshire Falls Prevention Service


Website www.buckinghamshirefallsprevention.co.uk


Simple practical steps to reduce the risk of falling. Information is provided for those who are concerned about the issue of falls, along with information on Falls Prevention Classes taking place in Bucks.

Name Get Fit Avoid Falls

Telephone 0844 225 2403


Community-based gentle exercise class for those who have fallen or are at risk of falling. The instructors have specific training to deliver the classes, working closely with physiotherapists and health professionals to provide this gentle safe class.

Name Tai Chi for Balance


Website http://www.better.org.uk/leisure/sprinters


Gentle form of exercise that is beneficial to people who practise regularly. Students can self-refer or be referred by a health professional.

15. Falls Prevention and Physiotherapy

Name Prestwood Physiotherapy


Website [email protected]


Pankridge Farm, Moat Lane, Prestwood HP16 9DA

Four experienced and fully Qualified Chartered Physiotherapists at the practice. Hydrotherapy Pain management Traction Acupuncture Spinal and peripheral mobilisations and Manipulation techniques

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Name Active for Health Exercise Referral Scheme


Website www.better.org.uk


If a GP or health professional, e.g. physiotherapist or nurse specialist, feels that your health would benefit from being more physically active, they may refer to the Sprinters leisure centre for: • Losing weight and weight management • Managing stress and anxiety • Reducing the risk of or controlling Type II Diabetes • Improving mobility • Decreased mobility with joint and muscle problems • Increasing your strength and flexibility • Controlling your blood pressure Having a healthier lifestyle and living life to the full! Activities include: • Gym • Pilates • Tai Chi for Balance • Studio programmes e.g. a specialised circuits class

16. Fitness and Exercise

Physical activity guidelines Older Adults (65 + years)

To maintain good physical and cognitive function it helps to:

Aim to be active daily. Over a week, moderate intensity activity of at least 150 minutes (2½ hours) in bouts of 10 minutes or so.

For those already active at moderate intensity, comparable benefits can be achieved through 75 minutes of more vigorous intensity activity spread across the week.

Try to undertake physical activity to improve muscle strength on at least two days a week.

Those at risk of falls should incorporate physical activity to improve balance and co‑ordination on at least two days a week.

Try to minimise the amount of time spent being sedentary (sitting) for extended periods.

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Name Active Hearts

Telephone 07970 214 742 Caroline Luff

Website www.better.org.uk/leisure/sprinters/page/129


Safe and effective exercise for those with heart disease. Clinical experts and physiotherapists will work with all types of heart problems.

Name Simply Walk




Walking is a way to get out and about, meet new people, keep fit and help the environment!

Name Prestwood Community Walking Group

Telephone 01494 863413 (Ken Foot)

Website www.kingschurchprestwood.org


Thursday mornings and Sunday afternoons—easy walks in the local area.

Name Jazzercize




Prestwood Village Hall, 9.45am, Tuesday and Thursday. Instructors provide easy-to-follow cues and safety reminders. Instructors are intensively screened, trained, and CPR certified.

Name Kaso Studios

Telephone 07985 048 880 (Kate) 07989 205 498 (Sophie)

Email www.kasostudios.co.uk


Prestwood Village Hall, 11am-12md, Thursdays. Gentle exercise class carefully designed for those with wonky backs, sore knees, funny hips and hearts of GOLD. For 65+ age group.





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Name People’s Voices




People's Voices offers a range of advice and infor-mation services for people with disabilities, mental health service users and older people.

Name Buckinghamshire Mind




Giving any who have mental health issues somewhere to turn for advice and support, including: Anger management Advice and Information Befriending scheme Day services Counselling Employment-related sevices Resource centres Older people's services Service user group Talking treatments

Name Pippin Club (Bucks Mind)

Telephone 01494 771131 (Julie Thornton)


For those with either Dementia or other Mental Health issues which make it difficult to access other services in the community. They provide support, fun, and companionship in a friendly environment giving carers a few hours respite. A cooked lunch is provided.

17. Mental Health

Name Healthy Minds

Telephone 0844 225 2400



Help for the anxious, depressed or stressed to improve feelings of wellbeing. Acting as rapid NHS service offering talking therapies, practical support and employment advice




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18. Counselling and Befriending Schemes

Name Samaritans Chilterns


Website www.samaritanschilterns.org.uk


Confidential support offered to anyone passing through a crisis. We offer time and space for people to express their feelings, helping them to talk through their options and find a way to face the future. 24 hour, 365 days a year.

Name Community Counselling

Telephone 07565 567 439



Offers local affordable counselling for adults, in the HP16 postal area. Provides support for those who are in distress. Supports greater individual and family well-being. Avoids long waiting lists by having a local team of counsellors

Name KIT (Keeping in Touch)

Telephone 01494 862352 (St Peter & St Paul, Gt Missenden)

Website www.missendenchurch.org.uk


KIT: ‘Keeping in Touch’ is to enable friendships to be made within the community. If you would like a visit from your local Parish Church we would like hear from you.

Name The Silver Line Helpline

Telephone 0800 4 70 80 90

Website www.thesilverline.org.uk

Brief

Description

of Service

The Silver Line is a free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

mailto:[email protected]?subject=Query%20from%20web%20site

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19. Bereavement and End of Life Planning

Name Cruse Buckinghamshire

Telephone 01494 766 455

Website www.crusebucks.org.uk


Help for the bereaved. CRUSE offers a care and understanding for you to talk with in complete confidence: One-to-one in your own home or in a counselling room—For as long as you need

Name Finity

Website www.finity.org.uk


Supporting conversations about how people wish to live the end of their lives. Providing information about local resources that can help turn choices into practical and dignified plans.

Name Wright’s Funeral Directors




Family run independent funeral directors who have generations of experience in guiding families through the difficult time of bereavement.

Name Hazelmere FuneralCare (Co-operative)




Offering a full range of funeral services locally.

http://www.crusebucks.org.uk/bereavement_counselling.htm

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20. Carers and Caring

Name Crossroads Care


Email Website

[email protected] www.buckscrossroads.org


Respite care scheme by means of a Care Attendant. Allows carers to have needed breaks. Frequency of visits is arranged according to need.

Name Carers Bucks

Telephone 0300 777 2722 (calls charged at local rate)



Supports carers of all ages. For those caring for someone who cannot manage without you because they are ill, frail or have a disability.

Name St John’s Ambulance Sitting Service




Trained volunteers provide short periods of respite care in the home, sitting in to allow carers to have a break.

For local residential and care homes, please see page 51

Name NBFA Assisting the elderly


Website www.nbfa.org.uk


National body offering away breaks; as well as pain relief machines and emergency home alarms.

http://www.buckscrossroads.org

http://www.buckscrossroads.org



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Name Chiltern & South Bucks Safe Place Scheme


Website www.chiltern.gov.uk/safeplace

Brief

Description

of Service

Helping people deal with incidents that take place in the community. For example, harassment, bullying or anti-social behaviour. Aiming to help people lead independent lives and feel safe.

Name Careline

Telephone 0800 137 915

Website http://www.buckscc.gov.uk/bcc/adult_social_

care/abuse_protection.page

Brief

Description

of Service

Please call Careline to report alleged abuse anonymously or if you feel a report is not being taken seriously.

Name Action on Elder Abuse

Telephone 0808 808 8141

Website www.elderabuse.org.uk

Brief

Description

of Service

Confidential helpline for anyone concerned about abuse.

Name Victim Support

Telephone 0845 30 30 900

Website www.victimsupport.org.uk

Brief

Description

of Service

The national charity giving free and confidential help to victims of crime, witnesses, their family and friends.

34

Name Neighbourhood Return

Telephone 0845 155 0418

Website www.ourturn.org.uk

Brief

Description

of Service

A free service, using local volunteer searchers to help find people with memory problems (including dementia) who have gone missing or 'wandering'. As soon as you know that someone you look after has gone missing, ring the Neighbourhood Return national phone line on 0845 155 0418. The call centre is open 24 hours a day, 7 days a week.

Name Bucks Search and Rescue

Telephone 0771 970 2760

Website www.bsar.org.uk

Brief

Description

of Service

Assisting Thames Valley Police with missing person searches. Ready to respond 24 Hours a day 365 days a year. They have a pool of volunteers trained in emergency procedures

Name Neighbourhood Action Group


Email [email protected] Brief

Description

of Service

Bringing together Thames Valley Police and the community as a forum for raising concerns about the area and community

35

21. Council Tax, Benefits and Pensions

Name Chiltern District Council - Council Tax and Benefits

Welfare Advice



If you are unsure whether you are receiving the benefits to which you are entitled, Chiltern District Council have a Welfare Officer who can visit you at your home to complete a claim form for housing / council tax benefit and provide advice and information on other benefits to which you may be entitled.

State Pension enquiries

Telephone 08456 060 265

Website https://www.gov.uk/contact-pension-service

Name Tax Help for Older People

Telephone 0845 601 3321

Website www.taxvol.org.uk


An independent free tax advice service for older people on low incomes

Name Citizens Advice Bureau


Website www.chilterncab.org.uk


Free, confidential and open to all in the community. Staff are fully trained to advise on a wide range of issues: - Managing money and debt - Benefits - Consumer, tax and legal problems - Housing

https://www.gov.uk/contact-pension-service

http://www.taxvol.org.uk/

http://www.chilterncab.org.uk/

36

Name M for Money (Credit Union)

Telephone 0208 8756 3866

Website www.mformoneycreditunion.org


Offer the same products and services as banks. A Credit Union is a financial institution that operates as a not-for-profit financial cooperative. Formed by and continuing to be owned by its members, with the purpose of beneficially serving and helping each other. The credit union philosophy of “people helping people”. This means decisions are made with the needs of members in mind, rather than dictated by profits or shareholders.

22. Money and Finance

Name Bucks Floating Support

Telephone 01296 333220 / 01296 484322

Website www.connectionfs.org

Brief

Description

of Service

Support given to people who have a wide range of housing support needs including rent arrears, threat of eviction, unpaid utility bills, finding alternative accommodation.

Name Carehome

Website www.carehome.co.uk


Online information and advice on care homes and finance.

Name SAGA Care Funding Advice

Telephone 0800 056 7996

Website http://www.saga.co.uk/money/care-funding-advice.aspx?campid=carehome_phone


Helpline and information on funding care in residential and nursing homes

http://www.prestwoodva.org.uk/business-directory/2508/citizens-advice-bureau-cab-prestwood-outreach/

37

Name Wiltshire Farm Foods


Website www.wiltshirefarmfoods.com

Brief

Description

of Service

Meals and desserts delivered directly to your door. The drivers are police checked and will unpack and store your food and are able to use key safe systems for those unable to get to the door. A wide range of dietary needs including low fat, gluten free, vegetarian, halal and kosher can be catered for.

Name Chiltern Food bank

Telephone 07582 171 906 —Questions or donations—



Care professionals (doctors, health visitors, social workers, CAB and police) issue foodbank vouchers. Clients then bring their voucher to a foodbank centre where it is redeemed for three days emergency food. Volunteers are then able to signpost to agencies to help with other issues.

Name Meals on Wheels


Website www.royalvoluntaryservice.org.uk


The original Meals on Wheel provider. Delivering two million meals a year to people who have difficulty with shopping, carrying food home or cooking for themselves.

23. Food

Name Apetito Ltd


Website www.buckscc.gov.uk/social-care/care-for-adults/care-services/meals/

Brief

Description

of Service

Apetito Ltd supply meals on Bucks County Council’s behalf. They can provide a hot lunchtime meal and a tea time snack to your home. Subject to eligibility.

38

24. Home Maintenance, Repairs and Improvements

Name Buy with Confidence Scheme

Telephone 08454 04 05 06

Website www.buywithconfidence.gov.uk


To find a tradesman you can trust, ask Trading Standards who can provide you with details of reliable local tradesmen and women who can carry out work around your home and garden.

Name Age UK - Handyperson service



If you have simple DIY jobs around the house that need doing, then Age UK Buckinghamshire's handyperson service may be able to help. The service is chargeable at £18 per hour, with a minimum of 1 hour, and is available to older people throughout the county.

Name Support with Confidence Scheme

Telephone 08454 04 05 06

Website www.supportwithconfidence.co.uk

Brief

Description

of Service

With every business vetted and approved by local authority Social Care and Trading Standards staff, Support With Confidence will help you find a wide range of care and support from people and businesses you can trust.

Name Bucks Fire & Rescue (HOME SAFETY CHECKS)


Website www.bucksfire.gov.uk


Free home safety checks Free Smoke alarms fitted

39

Name Chiltern District Council (CDC) - House Repairs and Adaptations

Telephone The Housing Team—01494 729000.


CDC offers grants and loans to older and vulnerable residents to maintain their homes.

Flexible Home Improvement Loans up to £30,000 to: homeowner-occupiers who are aged 60 or over owners of homes empty for at least six months. These are not means tested but are dependent on sufficient equity in the property.

Loans will be considered for installation of— central heating boiler; double glazing; walk-in shower; burglar alarm, stairlift. Also—re-roofing; re-wiring; security related works; and adaptations for energy efficiency.

Name Aid for the Aged in Distress (AFTAID)

Telephone 0870 803 1950

Website www.aftaid.org.uk

Brief

Description

of Service

AFTAID can help older persons that are financially stretched beyond their means to the point of genuine distress. AFTAID can provide grants for many items such as; mobility scooters; walk-in showers; radiators; cookers; cleaning; new boiler. Referrals can be accepted from members of the caring professions and voluntary organisations. People must be of state pensionable age.

40

Top energy saving tips to help you reduce your fuel bills 1. Set the heating to the right temperature. During the day

set the thermostat to 21C (70F), and during the night set to 18C (64F)

2. Set the heating to come on just before you get up and switch off after you’ve gone to bed. If it’s very cold, set it to come on earlier and turn off later rather than turning the thermostat up.

3. If you can’t heat all of your rooms, heat the living room throughout the day and the bedroom just before you go to bed. Remember to close curtains and shut doors to keep the heat in.

4. Heating your home safely is important. Get your heating system checked regularly and keep your rooms well venti-lated.

25. Heating and Warmth

41

Name Affordable Warmth Helpline

Telephone 0800 107 0044

Brief

Description

of Service

Impartial expert advice on all issues surrounding affordable warmth - reducing energy bills, increasing energy efficiency of properties, switching energy supplier and how to stay warm over the winter.

Name Energy Saving Trust

Telephone 0300 123 1234

Website www.energysavingtrust.org.uk


Free Loft and Cavity Wall Insulation. Most free insulation schemes are now closed to new enquiries but some energy suppliers and insulation installers are offering discounted insulation.

Name The Home Heat Helpline

Telephone 0800 33 66 99 (free)

Website www.homeheathelpline.org.uk

Brief

Description

of Service

A helpline offering access to grants for home insulation and reduced tariffs from energy suppliers, as well as advice on saving money and managing bills.

Name Bucks Oil Buying Club (BOB)


Website info.communityimpactbucks.org.uk

Brief

Description

of Service

Community Impact Bucks runs an oil club to provide a way to save money on fuel costs. The Bucks Oil Buying Club (BOB) takes on the organisation of bulk buying of fuel oil and the negotiation of the best prices, reducing the cost for members and the time spent sourcing oil.

http://www.energysavingtrust.org.uk/

42

Name University of the Third Age U3A

Telephone 020 8466 6139 National Office The Third Age Trust, The Old Municipal Building 19, East Street, Bromley, Kent. BR1 1QE

Website www.u3a.org.uk/


The U3A movement is an organisation which provides life-enhancing and life-changing opportunities. Retired and semi-retired people come together and learn together, not for qualifications but for its own reward: the sheer joy of discovery!

Wendover U3A Aylesbury Vale U3A Chess U3A High Wycombe U3A

Local Branches

Website and contact is via this address U3asites.org.uk (see this page and follow the link)

Chiltern U3A 07582 048771 Chiltern U3A. Amersham & District Community Association Chiltern Avenue Amersham HP6 5AH

Website: www.chiltern-u3a.org.uk

26. Libraries, Learning and Computers

Name Buckinghamshire Adult Learning

Telephone 0845 045 4040



Providing creative, languages and computer courses to suit all levels. Offering residential courses at centres throughout the county. Day and week-end courses, day time or evening.

Name Computer Training —Age UK



Provides lessons for older people in their own homes, tailor-made to individual needs using your own computer.


43

Name Home Library Service


Website www.buckscc.gov.uk/bcc/libraries/home library_service.page

Brief

Description

of Service

If you enjoy reading but are unable to visit your local library, the Home Library Service is here to help. We can deliver books, audio books, CDs, DVDs and even games & jigsaws free to your home each month.

Name Great Missenden Library

Telephone 0845 230 3232 Email [email protected] Brief

Description

of Service

High Street Great Missenden HP16 0AL Local library facilities with hearing loop, books, Periodicals, internet, DVD’s.

Name Prestwood Mobile Library

Brief

Description

of Service

Wednesdays from 3pm—4pm Outside Prestwood Village hall

Name Missenden Abbey Adult Learning


Website www.missendenabbey-al.co.uk


Excellent programme of hundreds of inspiring both residential and non-residential courses in creative crafts, art, textiles, singing, photography, cultural studies and many other subjects.

Name Rainbow Silks— Classes and workshops




Classes and workshops in creative textiles e.g. Knitting, crochet, silk painting, batik, embroidery etc.


44

Name POD Group (Prestwood Open Door)




Once a month on 2nd Monday in the month, Prestwood Village Hall from 2.30-4pm. Refreshments, quizzes, and speakers on local issues or cultures different to the UK. With a Christian focus.

Name Age UK, Great Missenden (weekly prog)


Email [email protected] John Martin (Chairman),


Tuesday morning coffee : Gt Missenden Mem Centre

Thursday Lunch Club : GM Baptist Church Hall £3.50 for the meal (with a minibus pick up service).

Friday morning shopping trip in to the Co-op, for £1(with a minibus pick up service).

Name Prestwood Friendship Club



Meets 2nd and 4th Wednesdays of the month at 2.15pm in the Prestwood Methodist Church for a varied programme with Christian emphasis. Tea at 2pm

27. Social Activities

Name Prestwood and Great Kingshill Age Concern

Telephone 01494 713960 (Jenny Plews) 01494 863982 (Joan Palmer)


Prestwood Lunch Club. Prestwood Village Hall Tuesdays (except first Tuesday of the month) Minibus transport available

http://www.kingschurchprestwood.org/


45

Name Forget me not club



Monthly meeting for the over 60’s First Tuesday in the month. Prestwood Village Hall 2.15pm—4pm

Name Prestwood Bridge Club

Telephone 01494 863084 Mary McConnell

Venue Alternate Tuesdays from 2-4pm in the Prestwood Village Hall

Name Great Missenden Bridge Club

Telephone 01494 712826 John Wilkinson


Venue Great Missenden Memorial Centre Wednesday evenings— 7.30pm

Name Contact The Elderly

Telephone 0207 240 0630 (Suzan Hyland).

Brief

Description

of Service

For those unable to get out on their own. One Sunday afternoon a month, a group in Great Missenden meet for tea, cake and company.

Name Men in Sheds (run by Community Impact Bucks)

Telephone 01844 348831 or 07990 756742 Samantha Hardy

Brief

Description

of Service

Every Friday, Rabans Lane, Aylesbury

Started in November 2012 to give men who have experienced life-changing events such as redundancy, retirement, bereavement or ill-health a place to meet, enabling them to be productive and get involved in their local community.


http://www.communityimpactbucks.org.uk/pages/men-in-sheds-enquiry.html

46

Name Prestwood Gardening Society


Website www.bucksvoice.net/prestwood-gardening-society/


The society holds monthly meetings at the Prestwood Village Hall (HP16 0NZ) starting at 8:00pm promptly on the second Thursday in the month. At each meeting we have an experienced and often well known speaker - subjects include gardening topics, natural and local history and travel.

Name Blue Door Cinema

Website www.bluedoorcinema.org



Great Missenden Memorial Centre Community cinema designed to show the films that you want to see. From quirky art house movies to cherished classics, film noir, foreign thrillers and everything in between. Enjoy great films on a big screen with a glass of wine, a cold beer, home-made

Name Prestwood Book Group

Telephone 01494 863413 (Fran Foot)



Read a book a month and gather in homes to discuss

http://www.bucksvoice.net/prestwood-gardening-society/


47

28. Creative pursuits and Environment

Name Prestwood Community Knitting Group

Telephone 01494 863413 (Fran Foot)



Knitting is an excellent therapy, and productive too.

Name Prestwood Card Making Group

Telephone 01494 866909 (Alison Brackett)



Opportunity to create unique handmade cards using many different techniques and materials

Name Prestwood Nature

Website Prestwoodnature.org


The Nature Conservation Group for the area around Prestwood, including Great Missenden, Hampdens, Kingshills, North Dean and Speen

Name Ballinger Decorative and Fine Arts Society

Telephone 01296 620830 (Felicity Sykes)

website www.ballingerdfas.org.uk


A local charity providing lectures, study days and visits relating to Fine and Decorative Arts and to the conservation of our national heritage.

Name Prestwood Theatre Club

Telephone 0709 201 5796



Opportunity to get involved in lots of different areas of producing good local theatre productions




48

Name Gathering Singers Choir




A community choir singing a wide range of styles of music

Name Great Missenden Choral Society




Made up of keen amateur singers from Great Missenden and the surrounding area.

Name Great Missenden Orchestra


Contact Stephanie Baudet


Symphony Orchestra, meeting in the Oldham Hall, Great Missenden

Name Dolce Vita


Website www.singers4all.com


Fun adult singing group, no previous experience necessary. 2pm on Mondays during term time at Oldham Hall, Great Missenden, Bucks.

29. Music and Choirs

Name Really Terrible Choir

Telephone 01494 715336 (Helen) or 01494 863161 (Gill)


The choir meets every Wednesday evening from 7.30pm at the Baptist Church Hall in Great Missenden.

49

Name Prestwood Tuesday Eve Women’s Institute


Pauline Settle 2nd Tuesday in month; 7.45pm; Prestwood Village Hall

Name Ballinger Evening Women’s Institute


President: Maggie Johnstone 2nd Tuesday in month; 8.00pm; Ballinger Memorial Hall

Name Little Kingshill Women’s Institute

website www.littlekingshillwi.org

2nd Thursday in month; 2.00pm; Little Kingshill Village Hall

The WI plays a unique role in providing women with educational opportunities and the chance to build new skills.

Website - www.thewi.org.uk www.bucksfwi.org.uk

Name Great Missenden Women’s Institute


Chris Toms 3rd Thursday in month; 8.00pm; Great Missenden Memorial Centre

Name Prestwood Wednesday Women’s Institute


Val Corteen 1st Wednesday in month; 2.00pm; Prestwood Village Hall

Name Great Hampden Women’s Institute

website www.littlekingshillwi.org

3rd Thursday in month; 7.45pm; Great Hampden Village Hall

30. Women’s Institutes

http://www.prestwoodva.org.uk/business-directory/1728/prestwood-womens-institute-wi-afternoon/






50

31. Churches

Name St Peter & St Paul Church Great Missenden

Telephone 01494 862352 : Vicar- Rev’d Canon Rosie Harper

Website www.missendenchurch.org.uk

Name Holy Trinity, Prestwood

Telephone 01494 863805 : Rector— Rev Deiniol Heywood

Website www.htprestwood.org.uk

Name St John the Baptist Church, The Lee

Telephone 01494 837315 : Vicar— Rev David Burgess

Website www.thelee.org.uk

Name Great Missenden Baptist Church

Telephone 01494 866587 : Pastor— Rev Helen Baker

Website www.greatmissendenbaptist.com

Name King’s Church Prestwood

Telephone 01494 862257 : Minister— Colin Veysey

Website www. Kingschurchprestwood.org

A new church for the community at Prestwood Village Hall:

Name Immaculate Heart of Mary, Great Missenden

Telephone 01494 862049 : Priest: Father Wayne Coughlin

Website www.ihmmissenden.org.uk

Name Little Kingshill Baptist Church

Telephone 01494 864734 : Minister— Rev Colin Pye

Website www.kingshillbaptist.org.uk

Name Prestwood Methodist Church

Website prestwoodmethodists.org.uk Rev David Jebb

51

Name Abbeyfield, Great Missenden


Website www.abbeygreatmissenden.co.uk

Name Giles Gate


Wycombe Road, Prestwood HP16 0PH

Name Paradigm Housing

Telephone 0300 303 1010

Website www.paradigmhousing.co.uk

Name Cherry Orchard


Maybush Gardens, Prestwood HP16 9EH

Name Woodlands Park Care Centre (with Dementia),

Telephone 08444 725 138 (Centre Manager: Marie Shouler)

Website www.foresthc.com

Aylesbury Road, Great Missenden HP16 9LS Wonderful large Victorian home, set in extensive landscaped grounds, situated two miles from the beautiful village of Great Missenden. Providing 24-hour residential care, respite care and we are specialists in Dementia care.

32. Care Homes and Residential Care

52

33. Councils

Name Great Missenden Parish Council




Representing the people of the parish

Name Chiltern District Council King George V House, King George V Road Amersham, Bucks HP6 5AW


Website www.chiltern.gov.uk

Brief Description of Services

Waste & Recycling, Planning, Environmental Health, Parking, Council Tax and Benefits, Licensing, Environment and Housing. Building Control,

Name Buckinghamshire County Council Telephone 0845 370 8090

Website www.buckscc.gov.uk

Brief

Description

of Service

Information on: Council Services, Highways, Adult Social Care, Education & Training, and Leisure.

Name The Lee Parish Council




Representing the people of the parish


http://www.chiltern.gov.uk/

53

Name Great Missenden Parish Revitalisation Group



Forum for discussion between local organisations for the social, economic and environmental benefit of the community.

Name Great Missenden Community Group

Telephone 0789 503 6272



Local charity working on behalf of Great Missenden residents

Name PVA (Prestwood Village Association)


Website www.prestwoodva.org.uk/


Comprehensive website about local issues and opportunities so that residents can have a say and be involved from their homes. Links to local groups, schools, societies and local government are provided. Email updates on matters that affect Prestwood are sent to those signed up.

Name GMVA (Great Missenden Village Association)

Website www.greatmissendenva.com


To enhance amenities for the benefit of residents, businesses and visitors. Presenting issues that affect local people. For those who live and work in the Great Missenden Council Ward.

34. Village and Community Groups

Name Prestwood Society




Helping to maintain and enhance amenities for the benefit of Prestwood residents.


http://www.prestwoodva.org.uk/

http://www.prestwoodva.org.uk/


54

Alphabetical Index

Abbeyfield, Great Missenden 51

Action Against Medical Accidents 13

Action on Elder Abuse 33

Action on Hearing Loss 23

Active for Health Exercise Referral Scheme 27

Active Hearts 28

Adverse Weather 4x4 Scheme 17

Affordable Warmth Helpline 41

Age UK weekly programme 44

AGE UK, Buckinghamshire 7

Aid for the Aged in Distress (AFTAID) 39

Alzheimer Society 18

Amersham Hospital 12

Apetito Ltd 37

Arriva bus service 16

Ballinger Decorative and Fine Arts Society 47

Ballinger Womens Institute (WI) 49

Blue Door Cinema 46

BMI Chiltern Hospital 12

Breathe Easy 22

British Red Cross 20

Bucks 50+ Forum 9

Buckinghamshire County Council 52

Buckinghamshire Falls Prevention Service 26

Buckinghamshire Integrated Sensory Service 23

Buckinghamshire Mind 29

Bucks Adult Learning 42

Bucks Connect 8

55

Bucks County Council Adult Social Care 9

Bucks Fire & Rescue (home safety checks) 38 Bucks Floating Support 36

Bucks Oil Buying Club (BOB) 41

Bucks Search and Rescue 34

Buy with Confidence Scheme 38 Carehome 36

Careline 33

Carers Bucks 32

Chequers Surgery 11 Cherry Orchard, Prestwood 51

Chiltern & South Bucks Safe Place Scheme 33

Chiltern Dial a Ride 17

Chiltern District Council 52 Chiltern District Council Community Safety 8

Chiltern Opticians 22

Citizens Advice Bureau (CAB) – Prestwood Outreach 14

Citizens Advice Bureau (CAB) – Trading Standards 14 Citizens Advice Bureau (Money and Tax) 35

Cleaning and Ironing (Age UK) 7

Community Counselling 30

Community Impact Bucks 9 Community Transport Hub 16

Computer Training (Age UK) 42

Contact the Elderly 45

Council Tax (Chiltern District Council) 35 Crime Stoppers 5

Crossroads Care 32

Cruse Bereavement 31

Diabetes Careline 19 Diagnostic Centre - Cressex 12

Disabled Grants BCC Central Access Team 20

Dolce Vita 48

56

Driving Scheme -Transport for Bucks 15

Emergency Numbers 5

Energy saving tips 40

Energy Saving Trust 41

Epilepsy - National Society 19

Family First GP Practice (private) 11

Finity 31

Food Bank - Chiltern 37

Foot Care (Neat - Age UK) 7

Foot Care (Neat - Age UK) 24

Forget me not Club 45

Freedom of information request 10

Friendship Club - Prestwood 44

Gardening (Age UK) 7

Gathering Singers 48

Get Fit Avoid Falls 26

Giles Gate, Prestwood 51 GP Patient Advisory Liaison (PALS) 11

Great Hampden Womens Institute (WI) 49

Great Missenden Age Concern 6

Great Missenden Baptist Church 50 Great Missenden Bridge Club 45

Great Missenden Choral Society 48

Great Missenden Community Group 53

Great Missenden Orchestra 48 Great Missenden Parish Council 52

Great Missenden Parish Revitalisation Group (GMPRG) 53

Great Missenden Village Association 53

Great Missenden Womens Institute (WI) 49

Handyperson service (Age UK) 7 & 38

Hazelmere FuneralCare (Co-operative) 31

Healthwatch Bucks 13

Healthy Minds 29

57

High Wycombe Hospital 12

Holy Trinity, Prestwood 50

Home Library Service 43

Hospital Patient Advisory Liaison Service (PALS) 12

House Repairs (Chiltern District Council) 39

Iain Rennie cancer and hospice 18

Immaculate Heart of Mary Catholic Church 50

In Touch 9

Jazzercize 28

Kaso Studios 28

Keeping in Touch (KIT) 30

King's Church, Prestwood 50

Kingshill Cars 16

Kinton Pharmacy 25

Library, Great Missenden 43

Little Kingshill Baptist Church 50

Little Missenden Womens Institute (WI) 49

M Money (Credit Union) 36

MacMillan Cancer Support 18

Meals on Wheels 37

Memory Advice 23

Men in Sheds 45

Missenden Abbey Adult Learning 43

Moving Home (Age UK) 7

MS - Multiple Sclerosis Society 19

NBFA Assisting the elderly 32

Neales Taxis 16

Neighbourhood Action Group 34

Neighbourhood Return 34

NHS 111 10

NHS Choices 10

NHS England 13

NRS Healthcare 21

58

Opticall 22

Paradigm Housing 51

Parkinson's Disease Association 19

Patient Advocacy Services (SEAP) 13

Patient.co.uk Information Website 10

People's Voices 20

People's Voices 29

Pippin Club 29

POD (Prestwood Open Door) 44

Prestwood & Gt Kingshill Age Concern 6

Prestwood Area Community Transport (PACT) 17

Prestwood Book Group 46

Prestwood Bridge Club 45

Prestwood Card Making Group 47

Prestwood Community Knitting Group 47

Prestwood Community Walking Group 28

Prestwood Dental Health Centre 24

Prestwood Friendship Club 44

Prestwood Gardening Society 46

Prestwood Methodist Church 50

Prestwood Mobile Library 43

Prestwood Nature 47

Prestwood Pharmacy 25

Prestwood Physiotherapy 26

Prestwood Society 53

Prestwood Theatre Club 47

Prestwood Village Association (PVA) 53

Prestwood Womens Institute afternoon (WI) 49

Prestwood Womens Institute evening (WI) 49

Prevention Matters 8

Rainbow Silks 43

Really Terrible Choir 48

Red Cross Home from Hospital 13

59

Remap 20

Roads - Transport for Bucks 15

Saga Care Funding Advice 36

Samaritans (Chilterns) 30

Silver Line Helpline 30

Simply Walk 28

St John Ambulance—Support services 17

St John the Baptist, The Lee 50

St John's Ambulance sitting Service 32

St John's Ambulance support Service 17 & 21

St John's Ambulance support Service 21

St Peter and St Paul Parish Church 50

State Pension Enquiries (CDC) 35

Stoke Mandeville Hospital 12

Stroke Association 19

Support with Confidence Scheme 38

Susan Collier Opticians 22

Tai Chi for Balance 26

Tax Help for Older People 35

Telecare 21

The Geans Dental Practice 24

The Home Heat Helpline 41

The John Hampden Surgery 11

The Lee Parish Council 52

The Practice, Prospect House 11

Transport for Bucks (Road Safety & Report Problems) 15

University of the third Age 42

Victim Support 33

Village Dental Practice 24

Welfare Advice (CDC) 35

Wiltshire Farm Foods 37

Woodlands Park Care Centre (with Dementia), 51

Wright’s Funeral Directors 31

60

Feedback / Contact Us

Please let us know of any errors, omissions or inaccuracies or general feedback on how useful the guide is to you.

Alternatively, if you are an organisation that would like to be considered for inclusion next time, we would like to hear from you. Please write to:

Community Team, Chiltern District Council, King George V House, King George V Road, Amersham, Bucks, HP6 5AW

Email: [email protected] (Please reference your email: Neighbourhood Links Group)

Telephone: 01494 732103 (Monday to Friday, 9am to 5pm)

Or your local contact on : 01494 862257

Message in a Bottle

Do you know someone who is either vulnerable, lives alone or has an allergy?

If yes, then please consider getting them a ‘ M e s s a g e i n a B o t t l e ' .

Designed to be stored in the fridge, the pot contains: A form to complete with your personal & medical details; Two stickers, one for the fridge door and one for behind your

front door. When needed the emergency services will be alerted by the 'Emergency Cross' sticker on your door, retrieve your Message in a Bottle from the fridge and ensure your details stay with you.This can save them valuable time identifying you, your emergency contacts and information about special medication or allergies.

This scheme is for anyone, and to get one for you or a friend please email - [email protected] or phone 01494 732265 Bottles are available free of charge


Documents

A guide to services for older people living in and around HP16