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Heaviland Enterprises Inc. Heaviland Enterprises Inc. Professional Landscape Managers Customer Driven Service

A Little Bit About Heaviland

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Page 1: A Little Bit About Heaviland

Heaviland Enterprises Inc.Heaviland Enterprises Inc. Professional Landscape Managers

Customer Driven Service

Page 2: A Little Bit About Heaviland

Heaviland Enterprises, Inc. 

Twenty Five years ago, Ron Heaviland and his son, Tom, had a dream……

Page 3: A Little Bit About Heaviland

Ron & Tom’s dream was to build a successful, customer driven, Landscape Management Company 

to service the emerging North County area.

What began in 1985 with;

‐ 1 Truck1 Truck

‐ 7 Employees

1 Location Carlsbad‐ 1 Location; Carlsbad

‐ Annual Sales of $278,000

Page 4: A Little Bit About Heaviland

Mission Statement

“To understand our customers and deliver delighted satisfaction.”

Page 5: A Little Bit About Heaviland

Corporate Values

• Communication           “I will be open, honest and positive.”A t bilit “I ibl f h t h ”• Accountability             “I am responsible for what happens.”

• Respect “I will honor you.”• Trust “I believe in you ”• Trust I believe in you.• Teamwork “We will work together for a common 

purpose.”

Page 6: A Little Bit About Heaviland

Company Culture“Our people are our most important resource.”

We believe that we cannot satisfy our external customers without first satisfying our internal customers.  

Through words and actions, Heaviland Enterprises is consistently working to better the lives and work environment of our people.

The simple things that matter;

‐ Bereavement Program

‐ Birthday Cakes

‐ Boot & Jacket Program

‐ Family Holiday Festival

‐ Holiday Fund

‐ Safety Awards

‐ Employee of the month award

Page 7: A Little Bit About Heaviland

Awards & Recognition

• San Diego Society for Human Resources “Workplace• San Diego Society for Human Resources – Workplace Excellence”

• BBB “Torch Award” for Marketplace Ethics• Landscape Management Magazine’s “20 Great Organizations”L d M M i ’ “Wi ” C i• Landscape Management Magazine’s “Winners” Companies to Watch. 

• Professional Landcare Network (PLANET) – SafetyProfessional Landcare Network (PLANET)  Safety Achievement Award.  

Page 8: A Little Bit About Heaviland

Community ServiceOrganizations receiving our support;

• American Cancer Society• American Cancer Society

• American Diabetes Association

• Annual Beach Clean Ups (2000 2009)• Annual Beach Clean Ups (2000‐2009)

• Callaway Golf – Bike to Work Day (2006‐2009)

H bit t f H it• Habitat for Humanity 

• Leukemia & Lymphoma Society

P li k Child ’ C t• Polinksy Children’s Center

• REStart San Diego – At risk, Career Driven

S & G l l b l k• San Diego Boys & Girls Blub – Facility Makeovers

• Warrior Foundation

Page 9: A Little Bit About Heaviland

Our Certified ProfessionalsOur Certified Professionals

• Certified Landscape Professionalsp

• Certified Senior Professional in Human Resources

• Certified Manager of Quality & Organizational Excellence

• Certified Landscape Technicians, Maintenance & Irrigation

• Reclaimed Water Site Supervisorsp

• Certified in Landscape Design

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What We DoWhat We Do

• Commercial Landscape Management with a full service E h t Di i i ti i tEnhancement Division as a supporting service to our customer base. 

• Provide customer care and quality service that is defined by our customers needs.

• A sustainable focus that aims to preserve and maintain our Corporate Responsibility as an industry steward and goodCorporate Responsibility as an industry steward and good neighbor.

Page 11: A Little Bit About Heaviland

Wh W OffWhat We Offer

• Plant Health Care 

• Irrigation Managementg g

• Design – California Friendly

• Strategic Planning

d• Budget Forecasting

• Customer Surveysy

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Our Industry PartnersOur Industry Partners

Callway Golf • Olivenhein Water District• Callway Golf• CB Richard Ellis• Colliers International

• Olivenhein Water District• Salk Owners Association• Sentre PartnersColliers International

• City of Poway• City of San Marcos

• The Blackmore Company • Transwestern Commercial 

• Kilroy Realty Corporation• Landmark Asset M

Group• US Olympic Training CenterManagement Center

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“W j d li H il d E i“We just wanted to compliment Heaviland Enterprises on preserving our beautiful landscaping in a first class condition.  We are pleased at the attention to detail and quality of work Heaviland’s crews maintain We appreciate being able to makeHeaviland s crews maintain.  We appreciate being able to make one phone call to our Account Manager with the understanding that everything will be taken care of in a timely manner. 

It has been a wonderful experience working with you and Heaviland Enterprises over the past 15 years.  We are impressed by the way Tom Heaviland and crew haveimpressed by the way Tom Heaviland and crew have successfully grown the business while still maintaining that high quality attention to detail and valuing your customers as if they are family.”they are family.

‐ The Blackmore CompanyCarlsbad Portfolio

Page 14: A Little Bit About Heaviland