A Qualitative Study Thypoid in Madagascar

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    Clinical Infectious Diseases

    S U P P L E M E N T A R T I C L E

    A Qualitative Study Investigating Experiences, Perceptions,and Healthcare System Performance in Relation to the

    Surveillance of Typhoid Fever in MadagascarAlfred Pach,1 Michelle Warren,2 Irene Chang,1,3 Justin Im,1,3 Chelsea Nichols,1 Christian G. Meyer,4 Gi Deok Pak,1 Ursula Panzner,1 Se Eun Park,1Vera von Kalckreuth,1 Stephen Baker,5 Henintsoa Rabezanahary,6 Jean Philibert Rakotondrainiarivelo,6 Tiana Mirana Raminosoa,6

    Raphal Rakotozandrindrainy,6 and Florian Marks1

    1International Vaccine Institute, Seoul, Korea; 2University of Minnesota, Minneapolis; 3London School of Hygiene and Tropical Medicine, United Kingdom; 4Institute of Tropical Medicine,

    Eberhard-Karls University Tbingen, Germany;5Hospital for Tropical Diseases, Wellcome Trust Major Overseas Programme, Oxford University Clinical Research Unit, Ho Chi Minh City, Vietnam; and6University of Antananarivo, Madagascar

    Background. The burden of typhoid fever (TF) in sub-Saharan Africa is largely unknown but is increasingly thought to be high,

    given that water and sanitary conditions remain unimproved in many countries. To address this gap in information, the Typhoid

    Fever Surveillance in Africa Program (TSAP) founded a surveillance system for TF in 10 African countries. This study was a

    component of the TSAP surveillance project in Madagascar.

    Methods. The study entailed a qualitative assessment of patientsexperiences and perceptions of services for febrile symptoms at

    the studiesrural and urban sentinel public health clinics. The study examined inuences on the use of these facilities, alternative

    sources of care, and providers descriptions of medical consultations and challenges in providing services. Data were collected

    through semistructured and open-ended individual interviews and a focus group with patients, caregivers, and medical personnel.

    Results. Thirty-three patients and 12 healthcare providers participated in the data collection across the 2 healthcare facilities. The

    quality of services, cost, and travel distance were key factors that enabled access to and use of these clinics. Divergent healthcare-

    seeking patterns were related to variability in the care utilized, socioeconomic status, and potential distance from the facilities .These

    factors inuenced delivery of care, patient access, and the health facilitiescapacity to identify cases of febrile illness such as TF.

    Conclusions. This approach provided an in-depth investigation and understanding of healthcare-seeking behavior at the study

    facilities, and factors that facilitated or acted as barriers to their use. Our ndings demonstrate the relevance of these public health

    clinics as sites for the surveillance of TF in their role as central healthcare sources for families and communities within these rural and

    urban areas of Madagascar.

    Keywords. typhoid fever; surveillance; healthcare utilization; illness experience.

    Globally, it is estimated that there are 21.7 million new casesand 217 000 deaths associated with typhoid fever (TF) per

    year [1]. TF is a systemic infection caused by the bacteriumSal-

    monella enterica serovar Typhi, which is transmitted via the

    oralfecal route. As a food- and water-borne infection, Salmo-

    nellaTyphi causes a considerable disease burden in low-income

    countries that lack safe water and adequate sanitation and hy-

    giene standards [2]. The majority of our knowledge regarding

    TF epidemiology arises from high-burden locations in Asia

    [3]. The burden of TF in sub-Saharan Africa (SSA) is largely un-

    known, but anecdotally is thought to be high, given that water

    and sanitary conditions remain largely unimproved in SSAmany countries. In 2004, Crump and colleagues estimated a

    moderate incidence of TF in SSA [4]; however, several more

    recent population-based studies have indicated a higher inci-dence of the disease than earlier thought. During longitudinal

    surveillance, S. Typhi was isolated from 6.4% of blood cultures

    in an urban Kenyan surveillance site, resulting in an adjusted

    incidence rate of 2243 per 100 000 among children aged 24

    years. Seventy-ve percent of those S. Typhi isolates in that

    study were multidrug resistant [5]. Furthermore, recent data

    from Pemba Island in Zanzibar estimated an adjusted incidence

    rate of 110 per 100 000 cases of TF among all age groups [6].

    To address the gap in information on TF across SSA, the

    Typhoid Fever Surveillance in Africa Program (TSAP), estab-

    lished by the International Vaccine Institute (IVI), founded alaboratory infrastructure and surveillance system for TF and in-

    vasive nontyphoidal Salmonella infections in 10 African coun-

    tries. This study was a component of the TSAP surveillance

    project in Madagascar coordinated by the Microbiology Labo-

    ratory of Parasitology in the Faculty of Medicine at the Univer-

    sity of Antananarivo, Madagascar. Disease surveillance at

    sentinel healthcare facilities (HCFs) is a pragmatic way to assess

    the rates and distribution of disease in any given population.

    Healthcare utilization surveys support estimations of the

    Correspondence: A. Pach, International Vaccine Institute, c/o 105 New England Ave,

    T6 Summit, NJ 07901 ([email protected]).

    Clinical Infectious Diseases 2016;62(S1):S6975

    The Author 2016. Published by Oxford University Press for the Infectious Diseases Society

    of America. All rights reserved. For permissions, e-mail [email protected].

    DOI: 10.1093/cid/civ892

    Healthcare Clinic Experience and Performance for Typhoid Fever CID 2016:62 (Suppl 1) S69

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
  • 7/26/2019 A Qualitative Study Thypoid in Madagascar

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    incidence of an illness by quantifying the use of an HCF by the

    population living within a dened catchment area. A more ac-

    curate measure of disease incidence can then be estimated using

    the number of cases presenting to the facility adjusted by the

    catchment population. However, healthcare surveys do not al-

    ways capture the complexity and variability of household

    healthcare-seeking behavior in response to illnesses [7]. For ex-

    ample, a healthcare utilization survey for TF combining quali-

    tative and quantitative data collection found that respondents inthe closed-ended survey claimed they never used traditional

    forms of healing. However, in open-ended, qualitative inter-

    views, respondents revealed the use of indigenous forms of

    plant and household forms of healing for enteric illnesses [8].

    In some cases, patients also used alternative healthcare resourc-

    es, such as purchasing medications at pharmacies. Such alterna-

    tive sources of care may reduce utilization of study HCFs and

    affect estimates of the burden of disease [9].

    The purpose of this nested TSAP study was to explore patient

    perceptions of the standard of care they received at 2 sentinel

    HCFs, their healthcare-seeking patterns, and their individual

    reasons for use of these facilities. Providers also described the

    nature of their medical consultations, the types of febrile illness-

    es they see, and the challenges they face in providing care for

    patients at these public health clinics. These factors inuence

    delivery of care, patient access, and the health facilities capacity

    to identify cases of febrile illness such as TF.

    METHODS

    Study Sites

    Madagascar is an island country off the coast of East Africa. It has

    a population of approximately 2223 million people in 2015. The

    majority of its population (ie, 70%) lives in rural settings and en-

    gages in agricultural activity [10]. This project was conducted in 2

    HCFs in Madagascar: the Isotry Primary Healthcare Center CBS

    II (ie, Centre de Sant de Base), a public health clinic in the city of

    Antananarivo, and the Imeritsiatosika Primary Healthcare Center

    CBS II, a rural public health clinic approximately 1 hour from An-

    tananarivo. The Isotry clinic is located in an urban environment,

    but draws a large proportion of its population from nearby rural

    farmers who come to the city on market days to sell their crops.

    Although economic disparities exist between rural and urban

    populations in Madagascar, there is a high degree of similarity

    in the socioeconomic and demographic characteristics betweenthe populations of the 2 HCFs.

    Study Respondents

    Study respondents were adults (18 years of age) who had re-

    ceived medical care for a febrile disease episode affecting them-

    selves or their children. The attending doctor solicited patients

    participation in the interview at the end of their visit. Patients

    who were not enrolled in the TSAP study were enrolled in this

    substudy to avoid possible biases that may have been induced

    through differential treatment provided to TSAP-enrolled pa-

    tients, which may differ from the typical standard-of-care treat-

    ment provided at the clinics. In addition to febrile patients,

    administrative heads of the HCFs, physicians, nurses, and

    nurse midwives were also interviewed using a different data col-

    lection instrument. Thus, this study involved a purposive, facil-

    ity-based sample of a life-experience group that had febrile

    symptoms and attended the primary care study clinics. There

    were also complementary key informant interviews and afocus group with the medical personnel of these facilities.

    Data Collection

    The interviews and focus group discussions were interactive and

    exible, allowing for participants to accurately describe what they

    understood and how they felt about specic issues. Discussions

    were guided by a list of topics of interest. When English was

    not the primary language of the respondents, a trained local inter-

    viewer asked the questions and a translator summarized the con-

    tent of the discussion, which allowed for follow-up questions for

    clarication or elaborating on an issue. The interviews and a focus

    group discussion were audio-recorded, and recorded notes weretaken throughout the course of the discussion. A total of 33 pa-

    tients were interviewed, with 16 and 17 patients interviewed at

    the urban and rural health care clinics, respectively. Six physicians

    were interviewed: 2 at the Imeritsiatosika HFC and 4 at the Isotry

    HCF. One nurse participated in an interview at the Imeritsiatosika

    HFC, and 5 nurses participated in a focus group at the Isotry HCF.

    The sample sizes of the patients are considered to be adequate

    for a focused ethnographic study of the experience of a segment

    of a population (ie, clinic attendees with febrile symptoms), es-

    pecially as we conrmed these ndings in triangulating them

    with the data on the healthcare providers

    perspectives [11

    13]. The patient sample sizes also demonstrated their adequacy

    in achieving a redundancy and saturation of our analytical cat-

    egories, which indicated a sufciency of information and con-

    rmation of the ndings of our qualitative analysis [14].

    Interview Instruments

    Data collection questions for healthcare providers inquired

    about several variables including patient intake at each of the

    facilities, causes of fever commonly presented, tests of febrile

    symptoms, how patients typically respond to fever in families,

    patient beliefs, the frequency of self-treatment for fever, the

    patient load and wait times at the hospital, working conditionsat the clinic, the patient referral and record system, and the cost

    of medications and medical consultations.

    Patient interviews involved questions on transportation and

    time required to reach a facility, symptoms prompting visits to

    the HCF, steps taken to manage symptoms such as self-treatment

    or seeking advice from other healthcare providers, severity of

    the symptoms, preferred and typical choice of care for a family

    member with fever, length of wait to see a doctor, satisfaction

    with the consultation, and cost of care provided.

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    Data Analysis

    The interviews and focus group discussions were transcribed

    and translated into English. A coding dictionary was created

    based on the concepts and categories of the interview guides.

    A team of 3 analysts reviewed 2 transcribed interviews each.

    The analysts then coded segments of the relevant data in the in-

    terviews and compared the results of the coding for comparative

    reliability and completeness of the codes. Differences in coding

    were discussed, and some codes were revised and others addedwhere needed. The texts of the interviews and focus groups were

    then downloaded in the Ethnograph version 6 qualitative soft-

    ware program and the data were coded, segmented, and ana-

    lyzed for thematic content according to key topics.

    Catchment Area Size and Distances to the HCFs

    The measurements of the size of the catchment areas and the

    distances from the villages to the Isotry and Imeritsiatosika

    HCFs were calculated using Google Earth Pro. The analysis

    identied the coordinates of the HCFs and the boundaries of

    the catchment areas based on geographic information. The

    size of the catchment area of each HFC was then calculated

    with the location of the HFCs established as the study centers.

    The distance from each village to its respective HFC was mea-

    sured as the distance of the geographic centroid of the villages to

    each HCF study center. The average of the distances of the vil-

    lages to the HCFs was calculated to get the mean or average of

    the distances of the villages, along with the high and low ranges

    of the distances for each catchment area.

    Ethical Approval

    This protocol was reviewed by both the IVI Institutional Review

    Board and by the Human Subjects Review Committee of theFaculty of Medicine of the University of Antananarivo. All

    respondents completed a written informed consent prior to

    an interview. All information was condential. All personal

    identifying information was removed from the data les and

    audio recordings were discarded after transcription.

    RESULTS

    Demography of the Participants

    Sixteen interviews were conducted at the Isotry clinic in Anta-

    nanarivo. Patients aged >18 years were interviewed directly,

    whereas the parents of patients aged

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    Healthcare Facility Experience

    Experiences and perceptions of the care provided at both clinics

    differed among patients, and identied reasons for the use or

    nonuse of these HCFs by people in the catchment areas.

    Longevity and Familiarity in the Use of the Facilities

    Caregivers and patients from both Isotry and Imeritsiatosika

    generally stated that patients typically have utilized these facili-

    ties for a long time and have sought care for a variety of health

    issues. In speaking of the Imeritsiatosika clinic, one young, fe-

    male patient said, I have come here from the very beginning,

    even to have my teeth taken out as a child.Similarly, a mother

    of a child at the Isotry clinic recalled that my parents brought

    me here as a child. I came here with my mother when I was

    pregnant and I still come here when my child is sick.Thus, fa-

    miliarity and regularity in the use of these clinics were men-

    tioned as issues important to respondents.

    Features of the Quality of Care Received

    Respondents also described the quality of the care they received.

    One recurrent theme was that the doctors provide medicinesthat have cured them and that the consultations and medical

    tests increased their condence in the effectiveness of the care

    they received. At Isotry, a mother remarked, Myrst child got

    cured here and thats why I come back. As another example

    of condence in the care provided, a young mother at Isotry

    mentioned, According to us, we nd it safer for children and

    adults . . . doctors weigh, take the temperature and size of the

    child, and that makes parents like coming here.

    Patients at the Imeritsiatosika clinic also appreciated the qual-

    ity of the care provided. In addition, patients and parents said

    that they experienced a caring and hospitable attitude on the

    part of the physicians. A male patient at the Isotry clinic re-

    marked, Not only are the doctors hospitable, but they respect

    the patients, too. This is a state health facility where they take

    care of patients, with enough time for the consultation. More-

    over, patients and caregivers found that the queue was generally

    not long, making it easy to see a doctor. At Imeritsiatosika, pa-

    tients mentioned that it took from 2 to 30 minutes to see a doctor,

    although it could be longer depending on the day. One mothers

    comment at the clinic captured this attitude: It was quite easy to

    see a doctor. We had to wait 15 minutes in the queue, but it was

    okay . . . we had enough time to talk [to the doctor]. I am satis-

    ed. These comments from these patients suggest that time towait for a doctor is an important factor in their experience of

    using HCFs.

    Reasons for Use of Healthcare Facilities

    Illness Help-Seeking

    People utilized the Isotry and Imeritsiatosika public health facil-

    ities as their main source of healthcare especially when symp-

    toms became painful, prolonged, or involved multiple

    complaints. For instance, one mother at the Isotry clinic

    described her 12-year-old childs symptoms: He had a high

    temperature and when asked whats the matter? he said, I

    have a sore throat, pain in the chest, and the u. He also had

    a temperature and when the temperature didn t stop we came

    here. Patient visits at the Imeritsiatosika HCF also often in-

    volved compounded symptoms. Another mother with an 18-

    month-old boy described her child s symptoms: Yesterday

    after 7:30 PM after dinner he sneezed, coughed, and vomited

    all the food he took. Then he couldnt breathe so well. He hada high temperature last night and with that symptom we came

    here.These examples suggest that the severity of symptoms ex-

    perienced can have an impact on a patients decision to seek

    healthcare.

    Patterns of Healthcare Use

    Respondents described variations in patterns of healthcare uti-

    lization related to the perceived severity of the symptoms, prac-

    tices of self-care, and the use of other HCFs.

    Alternative Sources of Healthcare

    A number of caregivers and patients claimed to come to the

    health clinics immediately when there was a fever or other ill-

    ness. Yet, many individuals also described initially utilizing nat-

    ural home remedies (eg, lemon and hot water) or medications

    from local pharmacies to decrease symptoms before bringing a

    child to see a doctor. One mother of a 12-year-old boy described

    her efforts: The temperature did not go down after giving him

    paracetamol, and so I brought him to the doctor.A few indi-

    viduals mentioned purchasing more potent medicatio ns at

    pharmacies, including Efferalgen (codeine phosphate), Niva-

    quine (chloroquine sulfate), amoxicillin, and other antibiotics.

    As one women patient at the Isotry clinic stated, I bought

    amoxi [amoxicillin] and paracetamol because I had a sorethroat. I took 2 amoxi in the morning and 2 at night, the

    same with the paracetamol . . . and I got better.Two other re-

    spondents who had used antimicrobials during febrile disease

    episodes also mentioned that they did not need to come to

    the health clinics after they took the medication.

    Healthcare providers at both clinics corroborated the com-

    ments of patients. A physician at the Isotry clinic remarked

    that although patients use herbs and other forms of traditional

    healing, they most commonly purchase medications at local

    pharmacies, including antibiotics, and do automedication at

    home and come here when not cured.

    This physician pointedout that this practice can lead to inadequate or incorrect use of

    antibiotics and delays in proper treatment, which creates risks

    for complications in cases of TF.

    Respondents did not consider going to a hospital as the rst

    option for primary healthcare visits. A doctor at the Isotry clinic

    stated that patients have to pay for medication and tests at the

    hospital, and often have to leave a family member there for

    days, which can be difcult emotionally and nancially for fam-

    ilies. As she said, It is impossible for poor people to go to the

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    hospital because it is expensive for those in a difcult [nancial]

    situation; they have to pay for the medicines and for the tests.

    Another source of alternative care was the use of private clin-

    ics. Use of these clinics necessitated having adequate nancial re-

    sources to afford these facilities, and often a desire for a more

    extended consultation with a physician. One mother at the Imer-

    itsiatosika clinic described a situation that led her to visit a private

    clinic. She stated that if you dont have money you go here [Im-

    eritsiatosika clinic], while you can go to the private doctor whenthe money is enough. We are used to going here. But at the be-

    ginning of an illness one time we gave our child paracetamol and

    nivaquine but he did not improve so we brought him to the pri-

    vate clinic.Another parent described the private clinics as pro-

    viding more thorough and immediate care. She related

    experiences in which she determined the need to go to a private

    clinic: You see there are so many patients here and it takes a long

    time, and you cant wait any longer because your child is ill . . .

    just the medications and consultations are expensive.

    Healthcare Cost and Barriers to Care

    Some patients complained that they often only received the

    same minor medications whenever they came to the public

    health clinics; access to other medications was an incentive

    for visiting a private clinic. One of the most important reasons

    mentioned for coming to the public health clinics was the low

    cost of the medicines they provide and that the consultations

    were free. Cost was spontaneously mentioned as a reason for

    utilizing the Isotry and Imeritsiatosika facilities by approximate-

    ly one-third of the respondents (6/16 and 6/17 people, respec-

    tively). When asked why they chose this HCF, one mother of a

    patient at Imeritsiatosika said, In the rst place it is a money

    problem, so that the medicines here are quite affordable.This patient considered this clinic within her means. Another

    mother with her ill child at the Imeritsiatosika clinic stated

    that it is near to where I live, easy to see a doctor here, and

    the medication cost is cheaper.

    Cost of the medications and transportation were key factors

    in determining patient access to the Imeritsiatosika clinic. Pa-

    tients also considered the cost of the medications at Isotry clinic

    to be affordable for them. As one female patient remarked, I

    like this center because the medicine is good, and cheaper com-

    pared to other centers, and the doctors take care of patients.

    The free consultations and inexpensive medications providedat the clinics were critical for those attending them. A doctor

    at the Isotry clinic observed that most people coming to this

    health facility dont have any money.

    While the use of private clinics may draw individuals and care-

    givers away from the use of public health clinics, a lack of funds

    can act as a barrier to accessing any health facility. One female

    patient at the Isotry clinic described this situation: If a child is

    ill, but there is no money, you go nowhere, you suffer. An

    older female patient at the Isotry clinic described the impact of

    socioeconomic circumstances for her family. They should have

    seen a doctor earlier this week, but couldn t come because no

    money. A nurse conrmed that some families with no money

    feel that it is impossible to come to a clinic and receive care de-

    spite perceived need. She observed that patients dont come here

    because they are afraid theyll have to pay for medications and

    most people who come to the clinic dont have money.

    The government of Madagascar has a social program to pro-

    vide medicines for free for the very poor and elderly. If onesincome is above the cutoff or uctuates, they may not qualify

    for the program. This is an incentive for the very poor to utilize

    these health facilities. As a doctor at Isotry remarked, there is a

    social program for people if they are poor, medication is re-

    served for them . . . they dont have to pay for it.

    Physicians at both clinics referred patients to hospitals with

    complicated episodes of TF that did not respond to treatment. A

    physician at the Isotry clinic described this situation, saying that

    when a fever continues for 7 to 8 days or the individual comes

    back after treatment . . . I send them to the hospital. However,

    for some poor patients who are fearful of the costs at the hospital,

    which they cannot afford, they avoid going to the hospital even in

    cases of serious illness; as a physician at the Imeritsiatosika clinic

    described, they try to treat [the illness] at home.

    Overview of Healthcare-Seeking Behavior

    The nurses and doctors at the Isotry and Imeritsiatosika health

    clinics all agreed that there is a growing number of people com-

    ing to these clinics with severe symptoms after other remedies

    had failed to cure them. The head doctor at the Isotry clinic re-

    marked at length on this widespread problem: Our real prob-

    lem is that there are antibiotics in the stores, and now there is

    ibuprofen which people do take. They only come here whentheir children and family do not get better. So patients are

    often exhausted and have temperatures which they cannot re-

    duce, so thats why they say that they have been ill for 2 or 3

    days before coming here. This behavior represents a serious

    problem for surveillance at the clinics. Accounting for varying

    patterns of healthcare utilization and barriers to the use of these

    clinics is a challenge in conducting effective surveillance. An-

    other physician at Imeritsiatosika also observed that if a child s

    fever is prolonged, serious, and not responding to treatment at

    home, it can increase the potential for complications.

    DISCUSSION

    These accounts of healthcare-seeking behaviors of patients and

    healthcare providers demonstrate factors that have implications

    for conducting surveillance on febrile illness. Healthcare utiliza-

    tion surveys are necessary tools for adjusting estimations of the

    incidence of disease via passive surveillance at clinics. However,

    this study suggests that there are selective factors related to both

    the clinics and patient behaviors that can facilitate or limit use

    of these clinics by certain subpopulations. Yet, several features

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    of these clinics make them critical sites for the surveillance of

    enteric fever in Madagascar. A number of patients said that

    they had utilized these clinics throughout their life and contin-

    ued to access them for their children, especially for prolonged or

    serious symptoms such as those that characterize TF. The ma-

    jority of respondents attributed the regular use of these HCFs to

    the high-quality care that they received at these clinics. They ap-

    preciated the recording of vital signs at each visit, which added

    to the information available to physicians, and were very satis-ed with their consultations and the wait time to see a doctor. It

    is important to note that a majority of patients walked to the

    clinics from nearby communities, although this may limit pa-

    tients from distant communities or those who are very sick

    from attending these HCFs.

    Both patients and healthcare providers observed that patients

    generally sought care for themselves or their children when

    fever was severe, prolonged, or complicated with other symp-

    toms and often attempted to self-treat prior to making a visit

    to the clinic. Consequently, patients with mild and perhaps

    moderate cases of febrile illness may not present as regularly

    to these clinics as do those with more serious conditions. More-

    over, adult men accounted for a small proportion of fever cases

    seen at the Isotry and Imeritsiatosika clinics. One nurse ob-

    served that men rarely come to the HCF unless they are very

    ill. This might be because of the opening hours that overlap

    with the workday. Differential health-seeking behaviors be-

    tween sexes and age groups may bias incidence estimates

    based on sentinel surveillance, as well as whether disease is dif-

    ferentially distributed among these groups.

    We noted that the cost of treatment at these HCFs encour-

    aged or discouraged attendance depending on the respondent s

    socioeconomic status. Some respondents who did not have gov-ernment-subsidized healthcare registration due to being above

    the income cutoff designation described instances when their

    nancial status prevented them from visiting the clinic despite

    a perceived need for care, whereas those with lower incomes

    were able to receive free treatment. Respondents with a higher

    socioeconomic status also reported using private clinics if they

    felt that the public health clinic could not meet their needs.

    Therefore, the poor and wealthy may be diverted from the sur-

    veillance sites during episodes of febrile illness, though the caus-

    es and avenues of diversion differ. Research on healthcare

    utilization in general, and for TF speci

    cally, shows that satis-faction with healthcare services, cost, and distance to health fa-

    cilities are key factors in determining their use [1517].

    A method to address loss of cases to other facilities in surveil-

    lance at sentinel sites has been to provide incentives to private

    clinics to record enteric illnesses and provide these data to study

    investigators [18]. Another approach may be to reach distant

    and marginal populations and increase utilization of HCFs by

    complementing attendance with a mobile phone component

    to the passive surveillance, in which households are incentivized

    to call a clinic in the case of fever. When indicated, a paramedic

    could be dispatched to the home of the patient to take blood

    samples for laboratory assessments and case identication,

    thus augmenting passive surveillance [1920].

    There were both limitations and strengths to this study. This

    study involved a small and purposive sample of patients, nurses,

    and doctors that came to and were present at these HCFs during

    a 6-week period, which limits overall study generalizability. In

    addition, data collection involved qualitative interviews andfocus groups, which did not measure the frequency or distribu-

    tion of responses in a representative sample of the whole pop-

    ulation of the catchment areas. However, the study gathered

    information from an adequate sample of respondents for an

    in-depth appraisal of febrile patient and caregiver perceptions

    of and experience with the Imeritsiatosika and Isotry clinics

    that demonstrated general agreement on their experiences and

    rationale for the use of these facilities among patient respon-

    dents, which was corroborated in interviews with healthcare

    providers.

    CONCLUSIONS

    This qualitative study of 2 sentinel public health clinic surveil-

    lance sites in Madagascar provides an in-depth perspective on

    healthcare-seeking behaviors and experiences related to impor-

    tant contextual and patient-centered experiences. This informa-

    tion is useful for augmenting health utilization survey research

    and disease surveillance efforts. It was critical to account for the

    use and experience of these key health facilities, as well as var-

    iation in their use, in relation to the perceived quality of the ser-

    vices, the rationale for the use of alternative sources of care, and

    the geographic and socioeconomic factors that inuenced re-

    sponses to cases of febrile symptoms. This study demonstratesthe importance of these 2 clinics as sites for the surveillance of

    enteric fever in their role as central healthcare sources for fam-

    ilies and communities from this area of Madagascar.

    Notes

    Acknowledgments. The authors thank the patients and families of those

    who participated in this study for their cooperation, which made this work

    possible. We also express our gratitude to the staff at the Isotry and Imerit-

    siatosika clinics for providing important information and for theirassistance

    in organizing patients and caregivers for interviews.

    Financial support. This research was funded by the Bill & Melinda

    Gates Foundation (grant number OPPGH5231), and this publication was

    made possible through a grant from the Bill & Melinda Gates Foundation

    (OPP1129380).

    Supplement sponsorship. This article appears as part of the supplement

    Typhoid Fever Surveillance in Africa Program (TSAP),sponsored by the

    International Vaccine Institute.

    Potential conicts of interest. All authors: No reported conicts. All

    authors have submitted the ICMJE Form for Disclosure of Potential Con-

    icts of Interest. Conicts that the editors consider relevant to the content

    of the manuscript have been disclosed.

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