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7/31/2019 ABC - Bergen Investor Day
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Investor Day
December 14, 2011
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Comment Regarding Forward Looking Statements
Certain of the statements contained in this presentation are "forward-looking statements" within the meaning of Section 27A of the Securities Act of
1933 and Section 21E of the Securities Exchange Act of 1934. These statements are based on management's current expectations and are subject to
uncertainty and change in circumstances. Among the factors that could cause actual results to differ materially from those projected, anticipated orimplied are the following: changes in pharmaceutical market growth rates; the loss of one or more key customer or supplier relationships; changes in
customer mix; customer delinquencies, defaults or insolvencies; supplier defaults or insolvencies; changes in pharmaceutical manufacturers' pricing
and distribution policies or practices; adverse resolution of any contract or other dispute with customers or suppliers; federal and state government
enforcement initiatives to detect and prevent suspicious orders of controlled substances and the diversion of controlled substances; quitam litigation
for alleged violations of fraud and abuse laws and regulations and/or any other laws and regulations governing the marketing, sale and purchase of
pharmaceutical products or any related litigation, including shareholder derivative lawsuits; changes in federal and state legislation or regulatory
action affecting pharmaceutical product pricing or reimbursement policies, including under Medicaid and Medicare; changes in regulatory or clinical
medical guidelines and/or labeling for the pharmaceutical products we distribute, including certain anemia products; price inflation in branded
pharmaceuticals and price deflation in generics; greater or less than anticipated benefit from launches of the generic versions of previously patentedpharmaceutical products; significant breakdown or interruption of our information technology systems; our inability to continue to implement an
enterprise resource planning (ERP) system to handle business and financial processes and transactions (including processes and transactions relating
to our customers and suppliers) of AmerisourceBergen Drug Corporation operations and our corporate functions as intended without functional
problems, unanticipated delays and/or cost overruns; success of integration, restructuring or systems initiatives; interest rate and foreign currency
exchange rate fluctuations; economic, business, competitive and/or regulatory developments in Canada, the United Kingdom and elsewhere outside
of the United States, including changes and/or potential changes in Canadian provincial legislation affecting pharmaceutical product pricing or service
fees or regulatory action by provincial authorities in Canada to lower pharmaceutical product pricing and service fees; the impact of divestitures or the
acquisition of businesses that do not perform as we expect or that are difficult for us to integrate or control; our inability to successfully complete any
other transaction that we may wish to pursue from time to time; changes in tax laws or legislative initiatives that could adversely affect our tax
positions and/or our tax liabilities or adverse resolution of challenges to our tax positions; increased costs of maintaining, or reductions in our ability
to maintain, adequate liquidity and financing sources; volatility and deterioration of the capital and credit markets; and other economic, business,
competitive, legal, tax, regulatory and/or operational factors affecting our business generally. Certain additional factors that management believes
could cause actual outcomes and results to differ materially from those described in forward-looking statements are set forth (i) in Item 1A (Risk
Factors) in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2011 and elsewhere in
that report and (ii) in other reports filed by the Company pursuant to the Securities Exchange Act of 1934.
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Steve Collis
President andChief Executive Officer
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A Decade of Delivering
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2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
$0.52$0.71
$0.92 $0.95
$0.59
$1.05
$1.26$1.44
$1.69
$2.22$2.54
+14%
+17%
+31%
+20%
+14%
Earnings Per Share fromContinuing Operations (GAAP)
A Decade of Delivering
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Diversity Within Our Over $80B Revenues
Retail
Alt Site
PBM
Health Systems
ABSG
Retail
Alt Site
PBM
Health
Systems
ABSGCustomer buys
generics from
ABC
A Decade of Delivering
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Integrated two large companies
Built highly efficient distribution network
Implemented new ERP system
Built market-leading specialty business
Expanded PRxOGenerics
Improved our balance sheet and credit ratings
Delivered tremendous value to shareholders
A Decade of Delivering
The First Decade
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A Decade of Delivering
The Next Decade
Vision
To be the preferred partner to healthcare providers and
pharmaceutical manufacturers
Mission
To improve patients lives by delivering innovative products and
services that drive quality and efficiency
ValuesAccountability Collaboration Customer Focus
Innovation Integrity Passion
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A Decade of Delivering
The Next Decade
Demographics continue to drive
organic growth
Healthcare coverage expands
significantly
Cost containment efforts drive
demand for our services
Distributors more entrenchedthan ever with manufacturers
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Industry Landscape
+ demographics
+expansion of coverage
+new drug launches
+new uses for existing drugs
-generic conversions
-increased focus on value
-safety concerns
-reimbursement pressures
Pharmaceutical Sales
Were built to succeed in this environment
Trends
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
8.0%
9.0%
10.0%
0
50
100
150
200
250
300
350
400
sales
growth rate
Source: IMS Health 2011 Prognosis Report
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Replacing distributors with direct
service model adds over $41 billion in
costs
Industry costs to serve declined by 80
bps since 2007 due to efficiency and
productivity gains
Industry Landscape
The Role of Distributors
Source: The Role of Distributors in the U.S. Healthcare Industry by The Center for Healthcare Supply
Chain Research and Booz & Company, 2011.
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Fiscal 2011 Highlights
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FY 2011 Financial Highlights
A Decade of Delivering
Met or exceeded all of our goals
GAAP Diluted EPS of $2.54, up 14%
Total Revenue of $80.2 billion, up 3%
Operating Margin expansion of 8 bps
Cash Flow From Operations of $1.2 billion
Share Repurchases of $841 million
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FY2011 Highlights
Good Neighbor Pharmacy received the highest numerical score among chain drug store pharmacies in the proprietary J.D. Powerand Associates 2010-2011 National Pharmacy StudiesSM, tied in 2011. 2011 study based on 12,360 total responses, and measures7 chain drug pharmacies. Proprietary study results are based on experiences and perceptions of consumers surveyed June-July 2011.Your experiences may vary. Visit jdpower.com
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2011 VIP Awardfor
Value, Innovation, &
PerformancefromOur Largest Customer
Second Year in a Row
FY2011 Highlights
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Premier Source
IntrinsiQ
TheraCom*
FY2011 Highlights
* Closed 11/1/11
Strengthened Leadership Areas With Acquisitions
Increase value for customers and
suppliers
Strengthen core competencies
Domestic and international niche
opportunities Increase shareholder value
Acquisition Strategy FY2011
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Realigned Business Units
Drug Company
North RegionSouth RegionEast RegionWest Region
Canada
TechnologySolutions
American HealthPackaging
Specialty Distributionand Services
Oncology SupplyIONIntrinsiQ
Besse
ASDICSUS Bio
Consulting Services
LashXcenda
Premier SourceTheraCom
AndersonBrecon
Dave Neu James Frary Peyton Howell
FY2011 Highlights
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21
Looking Ahead
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Looking Ahead
Our Core Tenets
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ABC Value Proposition
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Conclusion
Key Challenges in FY12
We have the team to succeed
Execution on generics
Conversion of DCs to SAP
Reimbursement pressure on customers
Difficult comparisons to FY11
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David NeuPresident
AmerisourceBergen Drug Corporation
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Approx. $65 billion in annual revenue
5,000 associates
35 distribution centers in North America
ABDC works with every major U.S. manufacturer (1,500+)
Branded Rx Generic Rx Biotech and specialty medicines Over-the-counter (OTC) remedies, HH Care,
Health Beauty Aids
ABDC provides services across several business
channels
AmerisourceBergen Drug Corporation
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Number of Divisions 35
TOTAL:
Distribution Sq. Ft.Inventory $'sLines Per Day
4.7M$3.9B800,000
Average SKU's Per Division 24,000
Customer Service Level 99.4%
Order Accuracy 99.95%
20,000deliveries/day
Operating EfficiencyDriving Value to Customers and Shareholders
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Strong Performance
ABDC revenues up 5% Gross margin up
Expenses flat
Operating margin up
Excellent management of working capital
FY11 Financial Highlights
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Continued OperatingEfficiency Improvement
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Invested $1 billion over past 10 years in distribution network and IT systems
Strategically located distribution centers in US and Canada
Distribution technology and engineering used as part of Canada expansion plan
ABDC Supply Chain Network withCanada Expansion
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Innovation and Operating Efficiency Continue to
Drive Value for Our Customers and Shareholders
Improved System Efficiency with SAP Improved returns processing
Optimized customer service
Consolidated inside sales
Instituted virtual service model
Operational Improvements Improved Track and Trace design Increased regional product lines
Accelerated PRxO Generics product
introductions
A Decade of Delivering
Productivity Increases Continue for
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Productivity Increases Continue forDistribution Productivity
Continued Productivity Improvements
FY06 FY07 FY08 FY09 FY10 FY11
Expense
perline
Linesperhou
r
Expense per Line Lines per Hour
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Master DataManagement
Back-Office
MigrationDistribution Center
Deployments
Foundational data used tobuild businesstransactions
Accounts receivable,accounts payable,inventory management;Financial managementand reporting
Order management,customer service, andcredit management;New customer orderentry platform
Completed:July 2010
Completed:October 2010
Currently Underway:Phased Deployments
BT Implementations ImprovingBack Office and Distribution Systems DC by DC
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Collaboration DrivesInnovation and Value
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Good Neighbor Pharmacy Provider Network
0 2000 4000 6000 8000
Walmart
Rite Aid
GNPPN
CVS
Walgreens
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ABC PassPort
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ABC PassPort
An integrated procurement platform for all customer
interactions with AmerisourceBergen A customer portal integrated with other AmerisourceBergen
back office processes
Developed based on customer input
Built with usability in mind
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Focus on compliance management
Customized portfolios
Targeted incentives
Multi-channel approach
First to Shelf placement
Vigorous contract process
Inside Sales focus across segments
Generic Scale Expanding Channel Leverage
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Targeting GrowthMarkets
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Community andSpecialty
Pharmacy
Improving the Customer Experience:Two New Consolidated Business Segments
Health SystemsGPOs
Government
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Providers Face a New,
Unprecedented Productivity Imperative
Legislative changes will erode thecommercial market and grow
Medicaid and Exchangeparticipation
Medicare reimbursement declinesexpected to increase pressure on
productivity
As a result providers willexperience:
More patients, more totaldollars
Fewer dollars per patient
Increase capacity utilization
Reduce variable costs
Lower administrative costs
Reinvent revenue streams andalter their business models
Providers Face Tactical NeedsMarket and Regulatory Pressure
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Improving the Customer Experience
Improved customer coverage
Enhanced national/regional acct mgmt
Enhanced solutions portfolio
Increased resources for high-touch segments
Telesales supplement to direct sales
Consolidation of Alt Care and Retail
Community & Specialty Pharmacy
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Retail Independent
Retail Chain
Long Term Care
Behavioral Health Pharmacy Health Maintenance Organization
(HMO) Pharmacy
Mail Order Pharmacy
Specialty Pharmacy
Home Infusion
Home Healthcare
Clinic Services
Dialysis
Surgery Center
Rehabilitation
Community & Specialty Pharmacy
Help communitypharmacists attract newpatients, improve retention
and medication adherence,and drive down operatingcosts
Continuously improvegenerics offering and driveenhanced compliance and
penetration
Help customers prepare forupcoming generic launchesand AMP implementation
Marketplace Strategic Approach
H l h S
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Cost ControlSolutions
Quality CareSolutions
MarketGrowth Solutions
Channel Strategy Focuses on Quality Care, Market Growth and Cost Control
PerformanceAssessment
InventoryManagement
Pharmacy TransitionExecution
IntegratedServices Center
Medication Process
Medication Policy
Medication Tracking
Coordinated PatientCare
Health Systems
Employee PharmacyServices
Employer PharmacyServices
Community Pharmacy
Services
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ABDC Will Continue to Invest in Our Core While
Leveraging the Improved Solution Portfolio
Our Promise
Our ultimate goal is to
focus our business to best
serve our customers. We
have, and are continuing to
provide, services and
solutions that align directly
with our customers needs.
CustomerExperience
BusinessProcesses
Solutions
Operations
Enabling
Technologies
EnablingTechnologies
F f FY12
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Focus for FY12
Generics, Generics, Generics
Generics, Generics, Generics
Cross Company Leverage of Specialty Assets
SAP Implementation
Provide a Best in Class Customer Experience
Growth in Target Markets
I C l i
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ABDC has had a decade of strong performance.
Generics, Generics, Generics
Our investments in operations, technology, and the
commercial organization will ensure the sustainability ofearnings growth going forward.
Generics, Generics, Generics
AmerisourceBergen Drug Corporation is well-positioned forcontinued success for FY12 and beyond.
In Conclusion
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James FraryPresident, AmerisourceBergen SpecialtyDistribution and Services
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ABSG at A Glance
Services that Span the
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Services that Span the
Specialty Industrys Needs
ABSG Revenue Strength
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ABSG Revenue Strength
Oncology Supply
Other Services
ASD Healthcare ICS
Besse Medical
$15.5 Billion Business
L d i S i lt
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Leader in Specialty
Distribution & Services
Largest oncology products distributor
Largest blood plasma products distributor
Leading distributor in dialysis
Strong positions in other physician specialties
Largest specialty 3PL provider dedicated to Rx
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Value of Specialty Distributors
Value of specialty distribution
calculated in recent study
April 2011 by Arthur D. Little & Center
for Healthcare Supply Chain Research Replacing specialty distributors
would add $3.5 billion in costs to
manufacturers and providers (~13%
of product value studied) Traditional distributors create similar savings
Source: Specialty Pharmaceuticals and the Role of the Specialty Distributor; Arthur D. Little, 2011
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Specialty Generics
Historic performance in FY2011 On top of historic FY2010
Successful oxaliplatin buy-in, gemcitabine and
docetaxel launches Modest opportunity for FY2012
Reduced profit contribution from gemcitabine anddocetaxel
Oxaliplatin returning August 2012
Opportunity for future launches
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Biosimilars
ABSG extremely well positioned forbiosimilars, in collaboration with ABCS
Commercialization of biosimilars will follow
mold of branded products and require moreservices than traditional generics
e.g. Market analysis and access strategies, specialdistribution and administration, compliance and
persistency programs, REMS
Process and timing of product approvals TBD
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Oncology Demand Will Grow
Sources: National Health Expenditure data, , National Cancer institute, 2010;
Unhealthy America: economic burden of chronic disease (Milken institute), Oliver
Wyman analysis;
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Role of Community Practices
Community practices key to patient access and highquality, efficient care
Reimbursement pressures continue to challenge practices
Community Oncology Alliance found (as of March
2011): 315 practices acquired by a hospital since late 2007
111 practices merged into another entity
Positive trends are emerging
Payers recognizing quality and efficiency of communitypractices
Hospitals and physicians focusing more on collaboration
ABSGs Broad
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ABSGs Broad
Practice Solutions
Core Services(Distribution, GPO)
PracticeManagement
Patient Value
Market leadership Distribution best
service, value
IV, orals, supplies
GPO bestcontract value
Flexibility
Engagement
Information
Nucleus Solutions Flexibility
Interoperability
Rich informatics
Pharmacy andpatientmanagementsolutions
Physician-drivenquality initiatives
Total cost & quality
Beyond Rx
Beyond the practice
Personalized meds
Tools & network
The preferred partner to physicians and manufacturers
Adoption of Practice Tools
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Adoption of Practice Tools
Underscore Value
Nucleus Solutions Installed base grew 118%+ yoy
Dispensing grew 295% yoy Installing cabinets in larger
practices with higher
treatment volumes AND
practices are improving their
utilization
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IntrinsiQ Acquisition
Industry leading provider of oncology software andinformatics
IntelliDose: Meaningful-use certified software tracks and manages
complex chemotherapy dosing
Practices using Nucleus Solutions will soon have access to a muchmore robust data set to support treatment decisions
Expands ABSG offerings to help providers and pharma to
improve the quality of cancer care
Physician-driven Quality
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Physician driven Quality
Initiatives in Action
Michigan Oncology Medical Home Initiative
In conjunction with Priority Health and Physician Resource
Management
Beyond pathways e.g., side effect management, reduced
hospitalizations
Flat monthly fee for patient support services, such as patient
and financial counseling, medication therapy management
ION Solutions providing technology and informatics Practices receive new compensation structure to
improve efficiency and patient outcomes
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Summary
Specialty market continues to be a growth driver Growth fundamentals are strong
Generics and biosimilars create new opportunities
ABSG will continue specialty leadership Breadth, depth and collaboration across ABC
Quality service and customer satisfaction
We continue to innovate to enhance the successof our partners Strong demand for ABSG solutions to help pharma
and providers improve quality and efficiency inspecialty care
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Peyton HowellPresident, AmerisourceBergen
Consulting Services
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Consulting Services
A Decade of Delivering
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Consulting Services
A Decade of Delivering
Review our expanded service portfolio to support the manufacturerincluding recent acquisitions
Provide highlights of capabilities and review how businesses have reached
significant scale and are positioned to leverage growth
Describe how the market environment supports strong growth foroutsourced manufacturer services across the product life cycle
Summarize how our services support core distribution and product access
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AmerisourceBergen Consulting Services
Focused on the manufacturer Pharmaceutical, Biotech, Device,
Diagnostic, and other medical technologyor treatments
Focused on innovation to provide valueand expertise to manufacturers andsupport product access
A trusted, essential partner tomanufacturers
Acquisitions position us for expandedgrowth and changing product landscape
Expertise
Innovation
Value
Efficiency
Quality
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Aligned Business StrategyPatient
ServicesStrategic
ConsultingContract & Clinical
Packaging
Business
unitsLash, TheraCom,
Premier SourceXcenda AndersonBrecon
Customers Manufacturers
Core business
drivers Innovative capabilities
People
Operational Processes
& Systems
Innovative capabilities
People
Technical capabilities,
Processes & Systems
Innovative capabilities
People
Technology investment
& engineering
Quality Management
Scale 3,400 Associates 6 major call center
locations
225 Associates
Field-based and remote
associates across the US
Europe & Canada
1,500 Associates
US and UK
68
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Combined Business Unit
69
Over 5,000 Associates
FY11 Revenue Growth of 20%
Above Market Growth Opportunities
Business Development
Solution Selling (eg Compliance solutions) Operations & Quality Management Tools
Expansion of Global business development
Collaboration to support growth includes:
AmerisourceBergen Consulting Services
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AmerisourceBergen Consulting Services
US Locations
Charlotte, NC Rockville, MD
Dallas, TX Portland, OR
Lincoln, RI San Francisco, CA
Pittsburgh PA Tampa, FL
Rockford, IL Washington, DC
United Kingdom
Hay-on-Wye, Wales
Call Center Locations
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Patient Services
Lash Group
Premier Source
TheraCom
71
Patient Services
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Patient ServicesA Full Strategic PartnerDedicated to Supporting Patient Access
72
Benchmarking
Exposure Analysis
Support Services
Strategy & Development
Reimbursement Support
Co-pay Assistance
Patient Assistance
Clinical Services & Adherence Programs
Analytics & Reporting
Performance
Management / QA
Web-based Services
Product Life Cycle
REMS Management
Billing, Collections & Revenue Cycle Management
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TheraCom
Closed on Acquisition of TheraCom on November 1
Provides outsourced reimbursement support and product hubs for
pharmaceutical and biotech manufacturers
Founded in 1996, acquired by a Caremark legacy company in 2002.
Exceptional growth over the past three years Over 950 associates
Unique from Lash in that services are focused on pharmacy benefit
products that include test claims capabilities
Includes two business units: Services and Distribution
Services Business is the core asset but the distribution services are integrated
within the reimbursement programs to meet unique product needs such as
training kits and patient assistance
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Strategic Rationale: Lash & TheraCom
Pharmacy services model is a market differentiator Essential to efficient growth of oral and self-administered injectable
products
Expanded, differentiated capabilities
Reimbursement services are projected to continue to grow in importancewith health reform and constrained economy
Fundamental service across wide range of products and throughoutproduct life cycle
Focus on market growth and patient access
Opportunity to differentiate service levels and operational offering Opportunity to expand services including strategic consulting and clinical
programs Geographic expansion also supports growth
Expanded platform for partnership
- 74 -
L di M k P i i
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Leading Market Position
75
Unmatched scale and breadth of patient access relatedservices trusted partner with proven outcomes for over20 years
Over 131 programs for 69 different manufacturersincluding programs for 14 of top 15 pharma manufacturers
Acquisition of TheraCom and Premier Source furtherdifferentiates patient service model to include emergingbiotech and molecular diagnostic manufacturers
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Health reform will expand need for these services
Opportunities to assist with transition to coverageand ongoing access to new insurance sources
Shift from support from uninsured to underinsured
Newly insured andcoverage sources
Increased need for reimbursement supportservices to navigate access barriers
Need for new copayment assistance resources
More underinsuredpatients
Increased need for adherence and patient-centricsupport services
Increased need for streamlined solutions thatreduce MD administrative work
New focus onhealth outcomes
and cost efficiency
76
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Strategic Consulting
Xcenda
77
Xcenda Highlights
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Xcenda Highlights
78
Strong double-digit top line growth continues
Over 1,130 projects across 120 active clients
Significant growth in managed markets agency clients,field reimbursement and international projects
A Decade of Delivering
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Xcenda
g
No one competitor is an analog to the breadth of services we offer
Value: Managed Markets Agency Services, Reimbursement Analysis &Market Research
Evidence: Health Outcomes, Analytics, Risk Management &
Epidemiology Access: Payer & Provider Access Strategy and Field Reimbursement
Services for the full lifecycle of healthcare products
Scientific excellence partnered with commercial applications
Science that enlightens. Creativity that excites
Platform for partnership across consulting services
Th V l C l
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The Value Cycle
PRE-LAUNCH
Foreseeable unmet
need in the market
Reason for Being
Current unmet need in
the market and your
product as solution
Reason to Listen
Data showing your
product addressing
that need clinically
Reason to Believe
Data showing your product
addressing that need economically
Reason to Endorse
AT LAUNCH
POST-LAUNCH
80
Manufacturers Face Opportunities and
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Development of
health insurance
exchanges
Need for new solutions
to ensure patient
access
Challenges in the Post-reform Era
Patient education
and navigation
support
Medicaid
expansion
Comparative
effectiveness
research
Integrated healthcare
systems Impact of ACOs
and payment-
bundling pilots
Opportunities&
Challenges
Xcenda is perfectly positioned to be the PARTNER of CHOICE forhealthcare manufacturers
81
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Contract & Clinical Packaging
AndersonBrecon
AndersonBrecon
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AndersonBrecon
Long history of quality and scale across wide range of packaging needs
Branded, Generic, OTC, Specialty and Biologics 1,522 associates across over 1 Mil square feet of facilities
Largest contract packager in US
Anderson & Brecon now united under one leader to support global
approach
Global business model with UK facility
New expanded capabilities including clinical trials packaging andspecialty pharma center
Dramatic growth and expansion of business
U i S h
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Unique Strengths
Unequaled packagingcapability for 14 of top 15manufacturers
Innovative engineering,design and projectmanagement
Lean Six Sigma CompanyQuality
Expertise
Speed & Scale
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Specialty Pharma Center (SPC)
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Unique capabilities to supportpackaging needs of potentcompounds
Facility opened February, 2011and completed 9 productlaunches in first 7 months
Capability now expanding to UK tosupport global opportunities
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Concluding thoughts
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Manufacturer Services Environment is Driving Growth
Specialized services that require re-investment and innovation are ideal for
manufacturer outsourcing
Manufacturer cost pressures are facilitating growth of our services
Significant value to leverage expertise and innovation and outsource patient services andpackaging services
Regulatory environment
Ability to develop very unique, measurable capabilities to support quality
Compliance concerns, risk management and HIPAA
Services that require scale and ability to respond to volume changes
Importance of speed shifts manufacturer to buy vs build options
S S i Fi S ABC
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Strong Strategic Fit to Support ABC
Supports product access which is fundamental to product
sales and success
Supports Product
Access & Use
Opportunity to better understand product opportunities,lifecycle, and market changes impacting ABC customers
Deepens ManufacturerRelationships
Services directly support patients and providers includingABC customers (doctors, pharmacies, hospitals, patients)Patient Focused
Strong value proposition for manufacturersQuality & Efficiency
Leading market position and differentiator for ABC that ispositioned for above market growthMarket leadership
89
Service offering includes services essential to product access
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Tony PeraSenior Vice President Supply Chain
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Branded Pharmaceuticals
A Decade of Delivering
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The Status of Fee For Service
Effectively all manufacturers covered
FFS renewals continue to pay us for the value we
provide Performance very near 100%
Less than 10% is now subject to price fluctuation
Retained our value with key pharmaceuticalcompanies
A Decade of Delivering
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Pharmaceutical Services Value
Distribution
Services
CustomerValidation
andMonitoring
OrderMgmt.
Pick,Pack, &Ship*
Financial
Management
Pricing &Transaction
Mgmt.
Receivable Risk
Mgmt.
Sales &MarketingServices
ProductLaunches& SamplePrograms
Compliance,Persistency,
andAwarenessPrograms
SourcingPrograms& Other
MarketingServices
Customers
Manufacturer
Information &Data
Management
Inventory& Sales
Data
Patient andPrescriber
Data
OtherAd HocReports
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Generic Pharmaceuticals
A Decade of Delivering
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Generics Growth Continues
Patent expirations
Use of generics reduce healthcare costs
Increased awareness and acceptance
Generic dispensing rates continue to rise
Generics Growth Continues
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84.4% 83.8% 83.2% 82.3% 80.0% 79.0%
15.6% 16.2% 16.8% 17.7% 20.0% 21.0%
0%10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2006 2007 2008 2009 2010 YTD
Sep
2011
Dollars
Brand
38.8% 34.7% 30.3% 27.7% 24.5% 22.2%
61.2% 65.3%69.7% 72.3% 75.5% 77.8%
0%10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2006 2007 2008 2009 2010 YTD
Sep
2011
# of Scripts
Generics
%MARKETSH
ARE
Source: IMS Health
Sales and TRx Share of Brands and Generics
Generics Growth Continues
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$-
$10.0
$20.0
$30.0
$40.0
2011 2012 2013 2014
$9.2
$39.2
$10.4
$17.8
U.S. Branded
AriceptTaxotere
Gemzar
Levaquin
ZyprexaLipitor
Plavix
Seroquel
Singulair
Actos
Diovan &Diovan HCT
Oxycontin
Aciphex
Niaspan
CymbaltaNexium
Celebrex
Patent ExpirationsABC Fiscal Year
Generics Growth Continues
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Retail Healthcare Providers
Regional drugstore chains
Food/Drug combination
Independent pharmacies
Institutional Healthcare Providers
Hospitals
Long Term Care/Alternate Site
Specialty Physician
Oncology/Rheumatologist/Ophthalmologist
The Right Customer Mix at ABC
Generics Growth Continues
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Make as much or more gross
profit dollars per unit on
generics
Reduced receivable riskReduced working capital
Can negotiate better terms,
i.e. 60 days DPOs
Produces higher ROCC
Holds true even after exclusivity
periods
Economics of Generic vs. Branded
Time
GrossPro
fitDollars
Generic
Brand
Exclusivity Post-Exclusivity Mature
Generics Growth Continues
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Monitor and react to industry trends
Manage PRxO Generics Program
Procure products from reliable sources Provide manufacturers market access
Deliver optimal value to customers
Market shortagesSupport the Prime Vendor Model
Generics Philosophy
Generics Growth Continues
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Formulary that consist of over 7,500 SKUs
Value Pricing
Portfolio management
Tailored programs address specific customer needs
Focused on customer profitability
Dynamic market response
100+ manufacturers in PRxO generics
Key component of Prime Vendor Model
PRxO Generic Program
Generics Growth Continues
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Date of expiry/launch Sooner
Status of exclusivity Exclusivity
Authorized Generic (AG) Yes
Number of players expected Fewer is better
Who the players are
Channel Consideration Retail/Oncology
Mail Order/Retail/Hospital/Oncology
Expected conversion Higher is better Database of more than 100 recent launches
Price as a % of brand Higher is better
Factors Considered in Forecast Benefit to ABC
Generics Growth Continues
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Total 34 product launches
7 represent 80% of new product dollars
None is bigger than 25% of all new products
Two big ones
17 are expected to have an exclusivity period
All are predominately retail/mail order
17 are large mail order products (> 25% of scripts)
No product > 2% of generics
FY 2012 Generic Launches
Generics Growth Continues
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Early read on two largest launches
Zyprexa:
Normal generic launch patterns
Conversion rates as expected
Lipitor:
Generic launch generally as expected
Conversion rates appear to be lower than expected
A Decade of Delivering
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Branded Rx market is challenging
ABC expects to retain value
Generics growth is robust ABC is in great position
The right customer mix
PRxO Generics program
Summary
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Mike DiCandiloExecutive Vice President and
Chief Financial Officer
A Decade of Delivering
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Long Term Financial Goals
EPS growth of approximately 15%
Revenue growth with the market
Operating margin expansion
ROIC > WACC
Free cash flow approximates net income
Minimum 30% of free cash flow returned toshareholders
A Decade of Delivering
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2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
$0.52
$0.71
$0.92 $0.95
$0.59
$1.05
$1.26$1.44
$1.69
$2.22
$2.54
+14%
+17%
+31%
+20%
+14%
Earnings Per Share from
Continuing Operations (GAAP)
A Decade of Delivering
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2006 2007 2008 2009 2010 2011
$60.8
$65.7$70.2
$71.8
$78.0 $80.2
Revenues
(Billions)
A Decade of Delivering
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Operating Margin Expansion
2006 2007 2008 2009 2010 2011
Operating Expense Gross Profit
bps +8
+6+7
+5
+16
+8
A Decade of Delivering
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Asset Management
30
2725 25 25 25
1820
19 1817 17
10
15
20
25
30
35
2006 2007 2008 2009 2010 2011
Inventory DaysA/R Days
Days
A Decade of Delivering
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2006 2007 2008 2009 2010 2011
10.2%
11.6%12.3%
13.8%
17.4%
19.3%
Return on Invested Capital
WACC
ROIC
Value
Creation
A Decade of Delivering
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0%
20%
40%
60%
80%
100%
120%
140%
$0.0
$0.2
$0.4
$0.6
$0.8
$1.0
$1.2
$1.4
$1.6
2006 2007 2008 2009 2010 2011
% of FCF returned
to shareholders
Income fromContinuing
OperationsFree Cash Flow
Cash Generation & Returns to Shareholders
billions
30% Minimum
FCF returned to
shareholders
A Decade of Delivering
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Fiscal Year 2012 Targets
GAAP Diluted EPS in the range of to $2.74 to $2.84, up 8% to 12%
Flat to modest growthRevenue
Expansion in the high single digitto low double digit bps range
OperatingMargin
In the range of $700 to $800
million including CapEx of $150
Free Cash Flow
$400 millionShare
Repurchases
FY12 EPS Growth Drivers
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Fourth quarter highestgrowth rate
8-12%EPS Growth
+Share repurchase $400million
-Net interest expense up
3-4%Cash Deployment
5-8%Op Inc Growth
+ABDC generics
- ABSG generics-Canada, ABCSexpenses (acquisitions)
5-7%Margin Expansion
+Market growth 0-1%+ABSG growth
-Large customer growth
-Longs/CVS0-1%Revenue Growth
DriversFY 12
A Decade of Delivering
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EPS Impact of Key Specialty Generics
Year Product(s) Contribution
FY2011
Oxaliplatin
Gemcitabine
Docetaxel
$0.48
FY2012
Gemcitabine
Docetaxel
Oxaliplatin
$0.14-0.15
Substantiallyoffset by ABDC
generic launches
A Decade of Delivering
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Fiscal Year 2012 Targets
Revenue Growth and Operating Margin by Business Unit
Business
Unit % of Revenue
Revenue
Growth
ABDC
ABSG
ABCS
Total
-1% - 0%
5% - 6%
>100%0% - 1%
79% - 81%
18% - 20%
1%100%
Operating
Margin Range
1.43% - 1.47%
1.95% - 2.05%
5% - 6%1.57% 1.62%
A Decade of Delivering
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Fiscal 2012 Capital Deployment
Significant Financial Flexibility
$1.8 billion of cash @ 9/30/11 ($1.3 billion available)
Free Cash Flow of $700-$800 million expected for FY12
$500 million from recent debt offering
Total available for investment about $2.5 billion to $2.6 billion
$400 million of shares expected to be repurchased in FY12
$400 million debt repayment in September 2012
$130 million for dividend
$250 million for TheraCom acquisition$1.3-$1.4 billion available for further investment
Whats
Available
Where to
deploy?
A Decade of Delivering
l l b l
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Financial Flexibility
Strong BalanceSheet
9/30/11 Total debt$1.4B
9/30/11 Cash$1.8B
InvestmentGrade Debt
Rating
30%-35%Debt/Capital Ratio
AmpleLiquidity
$700m avail onRevolver
$700m avail on A/R
Securitization FacilityNew Commercial
Paper Facility
StrongOperatingCash Flow
Ability to fund strategic growth and
return cash to shareholders
A Decade of Delivering
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Strong, consistent performance
Better than expected 2011
Solid forecast for 2012 despitetough comparison
Great financial flexibility
Conclusion
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Q & A
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Steve CollisPresident and
Chief Executive Officer
the next decade of delivering