Hello, is There Anyone There?

Creating anEffective Online Student Orientation

Danielle PlassManager-Online Support ServicesPace University

About PaceO Founded in 1906O Private metropolitan university which

enrolls nearly 13,500 students in bachelors, masters, and doctoral programs in Arts and Sciences, Computer Science, Law School, Nursing, School of Business, and School of Education.

O Campuses in NYC and Westchester County

O Predominately a commuter school

• B.B.A. in Business Studies• B.S. in Professional Communication

Studies• B.S. in Professional Technology

Studies• B.S. in Nursing Completion

Program for RNs• B.S. in Professional Technology

Studies • Executive Doctoral Program in

Business• Executive MBA (eMBA)• MS in Finance for Professionals• MS in Internet Technology

(completely online)• MA in Management for Public

Safety & Homeland Security Professionals

• MA in Nursing

Distance Education at Pace

Snapshot of Online Students at Pace

Original Orientation

What students had to say…….

23%

24%

11%

42%

Yes, verySomewhat helpfulNo, not helpfulDoes not apply

O“The online orientation is great and I found

it to be very helpful”

O“Downloadable PDF’s would be good”

O“I feel the present orientation process is

quite extensive, however, I would like to see

more hands on activities and assignments

included in the orientation process.”

O“I think the online method currently being

used is very effective but maybe even

provide a video format that students can

view the "how to?" of navigating through

the system.”

O“I would like this site to provide more

information about online orientation and

how it works.”

O“Optimization for tablet/mobile”

O“I would prefer a “live” session”

New OrientationO http://blackboard.pace.edu

WebsiteO http://

www.pace.edu/online-learning/students-new-online-learning

iTunesO http://

deimos.apple.com/WebObjects/Core.woa/Browsev2/pace.edu

Thank you!www.pace.edu/ctlt