18
0*1-1 *>SvMiV 10 Kingsbridge Garden Circle, Suite #403 Mississauga, ON L5R 3K6 www.disabilityaccess.org Backgrounder August 28, 2008 What is the Coalition for Persons with Disabilities? The Coalition for Persons with Disabilities was formed in 1985 as a not-for-profit community based partnership of persons with disabilities, groups, agencies, employers, educators, labour, government representatives and others interested in working collaboratively to effect positive changes for persons with disabilities in the regions of Peel, Halton and Dufferin. Today, the Coalition continues this vision for independence and inclusion for persons with disabilities through a number of community programs. Projects of the Coalition are funded, in whole or in part by the Government of Canada and Government of Ontario. What has the Coalition accomplished? The Coalition is an umbrella organization that provides Community and Employment programs. Employment Programs Founded Employment Access, an employment service dedicated to providing job counselling and job development to persons with disabilities. Over the past decade, the Coalition assisted more than 4500 people obtain competitive employment in today's labour market, aided in minimizing employment barriers and facilitated access to government funding. Offices are located in Mississauga and Brampton. Mirror services are offered for the Deaf and Hard of Hearing clients. Established the Practice Firm, Sign of the Times, the first Practice Firm in North America dedicated to assisting persons with disabilities. It is a virtual company that provides real-life employment experience to unemployed, yet qualified individuals who are looking to enter or re-enter the job market. It is part of a worldwide network of over 5500 Practice Firms. Developed a Work Readiness Skills program designed to develop employability skills that accommodate individualized learning styles and disability-related needs. The website offers online learning modules and an interactive community map that pinpoints locations offering employment supports and public access to computers for job searching. ACCESSIBILITY ADVISORY COMMITTEE nflTF- January Uf£ol(

Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

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Page 1: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

01-1

gtSvMiV

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Backgrounder

August 28 2008

What is the Coalition for Persons with Disabilities

The Coalition for Persons with Disabilities was formed in 1985 as a not-for-profit community based partnership of persons with disabilities groups agencies employers educators labour government representatives and others interested in working collaboratively to effect positive changes for persons with disabilities in the regions of Peel Halton and Dufferin

Today the Coalition continues this vision for independence and inclusion for persons with disabilities through a number of community programs

Projects of the Coalition are funded in whole or in part by the Government of Canada and Government of Ontario

What has the Coalition accomplished

The Coalition is an umbrella organization that provides Community and Employment programs

Employment Programs

bull Founded Employment Access an employment service dedicated to providing job counselling and job development to persons with disabilities Over the past decade the Coalition assisted more than 4500 people obtain competitive employment in todays labour market aided in minimizing employment barriers and facilitated access to government funding Offices are located in Mississauga and Brampton Mirror services are offered for the Deaf and Hard of Hearing clients

bull Established the Practice Firm Sign of the Times the first Practice Firm in North America dedicated to assisting persons with disabilities It is a virtual company that provides real-life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market It is part of a worldwide network of over 5500 Practice Firms

bull Developed a Work Readiness Skills program designed to develop employability skills that accommodate individualized learning styles and disability-related needs The website offers online learning modules and an interactive community map that pinpoints locations offering employment supports and public access to computers for job searching

ACCESSIBILITY ADVISORY COMMITTEE

nflTF- January Ufpoundol(

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Community Programs

Held every spring the Connections Resource Fair is a showcase of products and services for persons with disabilities In a trade show environment visitors meet exhibitors and learn about the products services and supports available to them in the community

The Abilities ampAwareness Workshop is an informative and experiential learning opportunity about persons with disabilities The three hour workshop will prepare your organization to recognize and be more comfortable with disability related issues

Customer Service Workshops helps organizations understand the Accessibility of Ontarians with Disabilities Act and provides the customer service training required under the Act Participants learn about interacting with people with various types of disabilities Instruction on assistive devices service animals and support persons as well as how to assist individuals having difficulty accessing your organizations services

Is your facility accessible The Coalition can help you identify barriers by conducting an accessibility audit of your facility

What else does the Coalition do

bull Advocates with all levels of government to improve policies and attitudes that affect people with disabilities

bull Promotes public awareness of disability issues through conferences special projects and the media

bull Provides individual and group advocacy for people with disabilities

bull Serves on government panels and committees

bull Shares information and self-help skills with people with disabilities and disability organizations

Where is the Coalition located

The Coalition is located at

10 Kingsbridge Garden Circle Suite 403

For further information please contact Matthew Fleet

Coalition for Persons with Disabilities Tel 9057559734 ext 251

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

TTY 9057559958

E-mail coalition pwdsympaticoca

URL wwwdisabilityaccessorg

Employment Ontario Programs are funded in part by the Government of Canada

EMPLOYMENT

ONTARIO

3V3

Vw

10 Kingsbridge Garden Circle Suite 402 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Fact Sheet

September 2008

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 people in Canada experience some form of disability

Diversity in hiring reflects the makeup of the community An inclusive society appreciates the differences of its members and grows stronger because of it

Benefits to hiring persons with disabilities

1 Turnover Rates Reduced

A study completed by Pizza Hut in the United States illustrated that retention rates for employees with disabilities are 22 per cent higher than the average for all employees

High retention rates mean reduced business costs for hiring training and reduced productivity when positions are vacant

2 Higher productivity

The 1987 Harris study (US) reported that employees with disabilities worked as hard (33) or harder (46) than employees without disabilities

3 Employees with disabilities can do the job

An internal study conducted by Dupont of Wilmington Deleware in 1990 discovered that its employees with disabilities were equivalent to Duponts other employees without disabilities for performance of job duties

A survey of Saskatchewan businesses confirmed the Dupont findings with 81 per cent of employers who hired workers with disabilities reporting successful employment In many cases the employment was long term

m-4 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

4 Improved work attendance rates

The Dupont survey showed that 86 percent ofemployees with disabilities had an average or better rate of work attendance

5 Good safety ratings

Dupont found that 97 per cent of workers with disabilities had an average or better safety rating

6 Increased revenue

The study completed by Pizza Hut showed that 1 in 10 of its customers had a family member with a disability Employing more workers with disabilities improved sales and customer loyalty

7 Accessibility for employees also benefits customers with disabilities

Businesses that are known to welcome persons with disabilities will earn their loyalty as customers along with that of their family and friends

According to a Royal Bank estimate across Canada people with disabilities have consumer-spending power of $21 - $25 billion a year The study also confirms that customers with disabilities influence the spending decisions of 12 to 15 million other Canadians This is a market no business can afford to overlook mdash and it is a market that is growing

8 The majority of employees with disabilities require no special accommodation needs

A study of employer costs done by Cameron Crawford and Tom Marin for Torontos Roeher Institute in 2000 concluded that the vast majority of employees with disabilities need no job accommodations Furthermore they found that when accommodations were made the cost ranged for zero to a high of $2365 per person

For further information please contact Matthew Fleet

Coalition for Persons with Disabilities Tel 9057559734 ext 251

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

TTY 9057559958

E-mail coalitionpwdsympaticoca

URL wwwdisabilityaccessorg

nlMMr[laquontirlaquo

EMPLOYMENT

ONTARIO wiB^

2011

MMIEIIT ccess

10 Kingsbridge Garden Circle Suite 403 Mississauqa ON L5R 3K6 www disabilitvaccessor

Fact Sheet

Employment ACCESS is a one-stop employment service for all persons with disabilities wishing to access assistance in preparing for obtaining and maintaining competitive employment

The goal of Employment ACCESS is to promote the full and meaningful participation of persons with disabilities in todays labour market EMPACC is committed to providing client-centered services which assist persons with disabilities in creating individualized solutions to employment barrierse regions of Peel Halton and Dufferin have accessed the services offered by Employment ACCESS since December 1997 During the past year over 420 people were successful in obtaining employment opportunities

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 Canadians - 42 million people - experience some form of disability

Statistics Canada (2001) reports there were 815930 working age Ontarians with disabilities Only 412 per cent of persons with disabilities were employed while 743 per cent of persons without disabilities had employment

According to the 2001 Statistics Canada Participation and Activity Limitation Survey (PALS)

bull 90 per cent of persons with disabilities did as well or better at their jobs than non-disabled co-workers

bull 86 per cent rated average or better in attendance

bull Staff retention was 72 per cent higher among persons with disabilities

An individual with a disability is a person who has barriers in learning mobility agility intellectual hearing mental health motor skills speaking and visual Employment ACCESS works with many individuals with cross disabilities and stabilized chronic illnesses

Employment ACCESS uses a holistic approach that involves a broad range of stakeholders which includes community-based agencies governments Service Canada Employment Ontario (Ministry of Training Colleges and Universities) and employers

Employment ACCESS offices are located in Mississauga and Brampton Employment Counsellors travel throughout the regions of Halton Peel and Dufferin to meet participants in their community

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Discover Your Personal Power Workshop (DYPP) - is the entry point to Employment ACCESS for all hearing clients It is a 4-day workshop where participants discover how their minds work how their beliefs are formed and how their beliefs impact their lives

Employment PAH is the entry point for the Deaf and Hard of Hearing community who are fluent in America Sign Language (ASL) They learn fundamental employability skills Guided by two ASL facilitators participants delve into the differences between Deaf and hearing cultures develop self-marketing materials and promote problem-solving skills and interactive strategies for the workplace

Professional Employment Counsellors provide

Employment Counselling

Identify strengths needs and employment barriers Identify solutions to barriers Establish a personalized return to work action plan Set realistic career goals Pre-employment preparation Develop a strong resume and marketing materials Prepare skills development training forms such as Ontario Skills Development and Second Career Applications (MTCU) and skills for employment (Service Canada Opportunites Fund)

Job Search

Create and implement job search plans Teach appropriate work behaviours and interpersonal skills Market clients to potential employers through various initiatives Access to hiring incentives such as Targeted Wage Subsidy Provide job coaching Conduct a worksite assessment to determine if accommodations are required Job development Post-hiring support for one year Access to accommodations assistive devices and supports

httpwwwcantoraccesscomworksit2htm

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

Mtr

EMPLOYMENT

ONTARIO

2011

JI-7

5IGN0FTHE 10 Kingsbridge Garden Circle Suite 403 Mississauaa ON L5R 3K6 _wwwsiqnofthetimeca

Fact Sheet

Sign of the Times is the first Practice Firm in North America dedicated exclusively to assisting persons with disabilities It is funded by Employment Ontario and is operated by the Coalition for Persons with Disabilities a not-for-profit employment agency

Sign of the Times is part of a worldwide network of over 5500 Practice Firms Currently there are over 45 practice firms in the Canadian Practice Firm Network which is a member of the European Practice Enterprises Network (EUROPEN) Over 40 countries on five continents are part of the Practice Firm network

The newly renovated Mississauga office is designed for people with disabilities It features wheel chair accessible furniture plenty of maneuvering space in the office and board room Zoom text and voice synthesizer software on computers widened doorways with electronic doors lever-style hardware on doors colour-contrasted doors and walls and many other features

The idea of Practice Firms dates back to the 18th century but it was not until around 1950 in Germany that the concept blossomed The first Canadian Practice Firm started in Quebec in 1995

The head office for the Canadian Practice Firm Network is in Montreal QC

Sign of the Times employs three full time staff to manage the operation a Project Manager Technical Manager and a Reception Administrator

A Practice Firm is a virtual company that provides real life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market

Practice Firms provide a realistic simulation of a business with all its administrative functions The include the following departments accounting sales and marketing purchasing graphic design web design and support IT support and network administration communications and customer service

Every Practice firm is connected to an existing business that shares its expertise by providing a business model and advice Sign of the Times is mentored by Fast Signs located at 5130 Dixie Road in Mississauga

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

ONTARIO rwHJ^

Tl-W

Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 2: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Community Programs

Held every spring the Connections Resource Fair is a showcase of products and services for persons with disabilities In a trade show environment visitors meet exhibitors and learn about the products services and supports available to them in the community

The Abilities ampAwareness Workshop is an informative and experiential learning opportunity about persons with disabilities The three hour workshop will prepare your organization to recognize and be more comfortable with disability related issues

Customer Service Workshops helps organizations understand the Accessibility of Ontarians with Disabilities Act and provides the customer service training required under the Act Participants learn about interacting with people with various types of disabilities Instruction on assistive devices service animals and support persons as well as how to assist individuals having difficulty accessing your organizations services

Is your facility accessible The Coalition can help you identify barriers by conducting an accessibility audit of your facility

What else does the Coalition do

bull Advocates with all levels of government to improve policies and attitudes that affect people with disabilities

bull Promotes public awareness of disability issues through conferences special projects and the media

bull Provides individual and group advocacy for people with disabilities

bull Serves on government panels and committees

bull Shares information and self-help skills with people with disabilities and disability organizations

Where is the Coalition located

The Coalition is located at

10 Kingsbridge Garden Circle Suite 403

For further information please contact Matthew Fleet

Coalition for Persons with Disabilities Tel 9057559734 ext 251

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

TTY 9057559958

E-mail coalition pwdsympaticoca

URL wwwdisabilityaccessorg

Employment Ontario Programs are funded in part by the Government of Canada

EMPLOYMENT

ONTARIO

3V3

Vw

10 Kingsbridge Garden Circle Suite 402 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Fact Sheet

September 2008

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 people in Canada experience some form of disability

Diversity in hiring reflects the makeup of the community An inclusive society appreciates the differences of its members and grows stronger because of it

Benefits to hiring persons with disabilities

1 Turnover Rates Reduced

A study completed by Pizza Hut in the United States illustrated that retention rates for employees with disabilities are 22 per cent higher than the average for all employees

High retention rates mean reduced business costs for hiring training and reduced productivity when positions are vacant

2 Higher productivity

The 1987 Harris study (US) reported that employees with disabilities worked as hard (33) or harder (46) than employees without disabilities

3 Employees with disabilities can do the job

An internal study conducted by Dupont of Wilmington Deleware in 1990 discovered that its employees with disabilities were equivalent to Duponts other employees without disabilities for performance of job duties

A survey of Saskatchewan businesses confirmed the Dupont findings with 81 per cent of employers who hired workers with disabilities reporting successful employment In many cases the employment was long term

m-4 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

4 Improved work attendance rates

The Dupont survey showed that 86 percent ofemployees with disabilities had an average or better rate of work attendance

5 Good safety ratings

Dupont found that 97 per cent of workers with disabilities had an average or better safety rating

6 Increased revenue

The study completed by Pizza Hut showed that 1 in 10 of its customers had a family member with a disability Employing more workers with disabilities improved sales and customer loyalty

7 Accessibility for employees also benefits customers with disabilities

Businesses that are known to welcome persons with disabilities will earn their loyalty as customers along with that of their family and friends

According to a Royal Bank estimate across Canada people with disabilities have consumer-spending power of $21 - $25 billion a year The study also confirms that customers with disabilities influence the spending decisions of 12 to 15 million other Canadians This is a market no business can afford to overlook mdash and it is a market that is growing

8 The majority of employees with disabilities require no special accommodation needs

A study of employer costs done by Cameron Crawford and Tom Marin for Torontos Roeher Institute in 2000 concluded that the vast majority of employees with disabilities need no job accommodations Furthermore they found that when accommodations were made the cost ranged for zero to a high of $2365 per person

For further information please contact Matthew Fleet

Coalition for Persons with Disabilities Tel 9057559734 ext 251

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

TTY 9057559958

E-mail coalitionpwdsympaticoca

URL wwwdisabilityaccessorg

nlMMr[laquontirlaquo

EMPLOYMENT

ONTARIO wiB^

2011

MMIEIIT ccess

10 Kingsbridge Garden Circle Suite 403 Mississauqa ON L5R 3K6 www disabilitvaccessor

Fact Sheet

Employment ACCESS is a one-stop employment service for all persons with disabilities wishing to access assistance in preparing for obtaining and maintaining competitive employment

The goal of Employment ACCESS is to promote the full and meaningful participation of persons with disabilities in todays labour market EMPACC is committed to providing client-centered services which assist persons with disabilities in creating individualized solutions to employment barrierse regions of Peel Halton and Dufferin have accessed the services offered by Employment ACCESS since December 1997 During the past year over 420 people were successful in obtaining employment opportunities

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 Canadians - 42 million people - experience some form of disability

Statistics Canada (2001) reports there were 815930 working age Ontarians with disabilities Only 412 per cent of persons with disabilities were employed while 743 per cent of persons without disabilities had employment

According to the 2001 Statistics Canada Participation and Activity Limitation Survey (PALS)

bull 90 per cent of persons with disabilities did as well or better at their jobs than non-disabled co-workers

bull 86 per cent rated average or better in attendance

bull Staff retention was 72 per cent higher among persons with disabilities

An individual with a disability is a person who has barriers in learning mobility agility intellectual hearing mental health motor skills speaking and visual Employment ACCESS works with many individuals with cross disabilities and stabilized chronic illnesses

Employment ACCESS uses a holistic approach that involves a broad range of stakeholders which includes community-based agencies governments Service Canada Employment Ontario (Ministry of Training Colleges and Universities) and employers

Employment ACCESS offices are located in Mississauga and Brampton Employment Counsellors travel throughout the regions of Halton Peel and Dufferin to meet participants in their community

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Discover Your Personal Power Workshop (DYPP) - is the entry point to Employment ACCESS for all hearing clients It is a 4-day workshop where participants discover how their minds work how their beliefs are formed and how their beliefs impact their lives

Employment PAH is the entry point for the Deaf and Hard of Hearing community who are fluent in America Sign Language (ASL) They learn fundamental employability skills Guided by two ASL facilitators participants delve into the differences between Deaf and hearing cultures develop self-marketing materials and promote problem-solving skills and interactive strategies for the workplace

Professional Employment Counsellors provide

Employment Counselling

Identify strengths needs and employment barriers Identify solutions to barriers Establish a personalized return to work action plan Set realistic career goals Pre-employment preparation Develop a strong resume and marketing materials Prepare skills development training forms such as Ontario Skills Development and Second Career Applications (MTCU) and skills for employment (Service Canada Opportunites Fund)

Job Search

Create and implement job search plans Teach appropriate work behaviours and interpersonal skills Market clients to potential employers through various initiatives Access to hiring incentives such as Targeted Wage Subsidy Provide job coaching Conduct a worksite assessment to determine if accommodations are required Job development Post-hiring support for one year Access to accommodations assistive devices and supports

httpwwwcantoraccesscomworksit2htm

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

Mtr

EMPLOYMENT

ONTARIO

2011

JI-7

5IGN0FTHE 10 Kingsbridge Garden Circle Suite 403 Mississauaa ON L5R 3K6 _wwwsiqnofthetimeca

Fact Sheet

Sign of the Times is the first Practice Firm in North America dedicated exclusively to assisting persons with disabilities It is funded by Employment Ontario and is operated by the Coalition for Persons with Disabilities a not-for-profit employment agency

Sign of the Times is part of a worldwide network of over 5500 Practice Firms Currently there are over 45 practice firms in the Canadian Practice Firm Network which is a member of the European Practice Enterprises Network (EUROPEN) Over 40 countries on five continents are part of the Practice Firm network

The newly renovated Mississauga office is designed for people with disabilities It features wheel chair accessible furniture plenty of maneuvering space in the office and board room Zoom text and voice synthesizer software on computers widened doorways with electronic doors lever-style hardware on doors colour-contrasted doors and walls and many other features

The idea of Practice Firms dates back to the 18th century but it was not until around 1950 in Germany that the concept blossomed The first Canadian Practice Firm started in Quebec in 1995

The head office for the Canadian Practice Firm Network is in Montreal QC

Sign of the Times employs three full time staff to manage the operation a Project Manager Technical Manager and a Reception Administrator

A Practice Firm is a virtual company that provides real life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market

Practice Firms provide a realistic simulation of a business with all its administrative functions The include the following departments accounting sales and marketing purchasing graphic design web design and support IT support and network administration communications and customer service

Every Practice firm is connected to an existing business that shares its expertise by providing a business model and advice Sign of the Times is mentored by Fast Signs located at 5130 Dixie Road in Mississauga

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

ONTARIO rwHJ^

Tl-W

Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 3: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

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10 Kingsbridge Garden Circle Suite 402 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Fact Sheet

September 2008

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 people in Canada experience some form of disability

Diversity in hiring reflects the makeup of the community An inclusive society appreciates the differences of its members and grows stronger because of it

Benefits to hiring persons with disabilities

1 Turnover Rates Reduced

A study completed by Pizza Hut in the United States illustrated that retention rates for employees with disabilities are 22 per cent higher than the average for all employees

High retention rates mean reduced business costs for hiring training and reduced productivity when positions are vacant

2 Higher productivity

The 1987 Harris study (US) reported that employees with disabilities worked as hard (33) or harder (46) than employees without disabilities

3 Employees with disabilities can do the job

An internal study conducted by Dupont of Wilmington Deleware in 1990 discovered that its employees with disabilities were equivalent to Duponts other employees without disabilities for performance of job duties

A survey of Saskatchewan businesses confirmed the Dupont findings with 81 per cent of employers who hired workers with disabilities reporting successful employment In many cases the employment was long term

m-4 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

4 Improved work attendance rates

The Dupont survey showed that 86 percent ofemployees with disabilities had an average or better rate of work attendance

5 Good safety ratings

Dupont found that 97 per cent of workers with disabilities had an average or better safety rating

6 Increased revenue

The study completed by Pizza Hut showed that 1 in 10 of its customers had a family member with a disability Employing more workers with disabilities improved sales and customer loyalty

7 Accessibility for employees also benefits customers with disabilities

Businesses that are known to welcome persons with disabilities will earn their loyalty as customers along with that of their family and friends

According to a Royal Bank estimate across Canada people with disabilities have consumer-spending power of $21 - $25 billion a year The study also confirms that customers with disabilities influence the spending decisions of 12 to 15 million other Canadians This is a market no business can afford to overlook mdash and it is a market that is growing

8 The majority of employees with disabilities require no special accommodation needs

A study of employer costs done by Cameron Crawford and Tom Marin for Torontos Roeher Institute in 2000 concluded that the vast majority of employees with disabilities need no job accommodations Furthermore they found that when accommodations were made the cost ranged for zero to a high of $2365 per person

For further information please contact Matthew Fleet

Coalition for Persons with Disabilities Tel 9057559734 ext 251

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

TTY 9057559958

E-mail coalitionpwdsympaticoca

URL wwwdisabilityaccessorg

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EMPLOYMENT

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2011

MMIEIIT ccess

10 Kingsbridge Garden Circle Suite 403 Mississauqa ON L5R 3K6 www disabilitvaccessor

Fact Sheet

Employment ACCESS is a one-stop employment service for all persons with disabilities wishing to access assistance in preparing for obtaining and maintaining competitive employment

The goal of Employment ACCESS is to promote the full and meaningful participation of persons with disabilities in todays labour market EMPACC is committed to providing client-centered services which assist persons with disabilities in creating individualized solutions to employment barrierse regions of Peel Halton and Dufferin have accessed the services offered by Employment ACCESS since December 1997 During the past year over 420 people were successful in obtaining employment opportunities

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 Canadians - 42 million people - experience some form of disability

Statistics Canada (2001) reports there were 815930 working age Ontarians with disabilities Only 412 per cent of persons with disabilities were employed while 743 per cent of persons without disabilities had employment

According to the 2001 Statistics Canada Participation and Activity Limitation Survey (PALS)

bull 90 per cent of persons with disabilities did as well or better at their jobs than non-disabled co-workers

bull 86 per cent rated average or better in attendance

bull Staff retention was 72 per cent higher among persons with disabilities

An individual with a disability is a person who has barriers in learning mobility agility intellectual hearing mental health motor skills speaking and visual Employment ACCESS works with many individuals with cross disabilities and stabilized chronic illnesses

Employment ACCESS uses a holistic approach that involves a broad range of stakeholders which includes community-based agencies governments Service Canada Employment Ontario (Ministry of Training Colleges and Universities) and employers

Employment ACCESS offices are located in Mississauga and Brampton Employment Counsellors travel throughout the regions of Halton Peel and Dufferin to meet participants in their community

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Discover Your Personal Power Workshop (DYPP) - is the entry point to Employment ACCESS for all hearing clients It is a 4-day workshop where participants discover how their minds work how their beliefs are formed and how their beliefs impact their lives

Employment PAH is the entry point for the Deaf and Hard of Hearing community who are fluent in America Sign Language (ASL) They learn fundamental employability skills Guided by two ASL facilitators participants delve into the differences between Deaf and hearing cultures develop self-marketing materials and promote problem-solving skills and interactive strategies for the workplace

Professional Employment Counsellors provide

Employment Counselling

Identify strengths needs and employment barriers Identify solutions to barriers Establish a personalized return to work action plan Set realistic career goals Pre-employment preparation Develop a strong resume and marketing materials Prepare skills development training forms such as Ontario Skills Development and Second Career Applications (MTCU) and skills for employment (Service Canada Opportunites Fund)

Job Search

Create and implement job search plans Teach appropriate work behaviours and interpersonal skills Market clients to potential employers through various initiatives Access to hiring incentives such as Targeted Wage Subsidy Provide job coaching Conduct a worksite assessment to determine if accommodations are required Job development Post-hiring support for one year Access to accommodations assistive devices and supports

httpwwwcantoraccesscomworksit2htm

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

Mtr

EMPLOYMENT

ONTARIO

2011

JI-7

5IGN0FTHE 10 Kingsbridge Garden Circle Suite 403 Mississauaa ON L5R 3K6 _wwwsiqnofthetimeca

Fact Sheet

Sign of the Times is the first Practice Firm in North America dedicated exclusively to assisting persons with disabilities It is funded by Employment Ontario and is operated by the Coalition for Persons with Disabilities a not-for-profit employment agency

Sign of the Times is part of a worldwide network of over 5500 Practice Firms Currently there are over 45 practice firms in the Canadian Practice Firm Network which is a member of the European Practice Enterprises Network (EUROPEN) Over 40 countries on five continents are part of the Practice Firm network

The newly renovated Mississauga office is designed for people with disabilities It features wheel chair accessible furniture plenty of maneuvering space in the office and board room Zoom text and voice synthesizer software on computers widened doorways with electronic doors lever-style hardware on doors colour-contrasted doors and walls and many other features

The idea of Practice Firms dates back to the 18th century but it was not until around 1950 in Germany that the concept blossomed The first Canadian Practice Firm started in Quebec in 1995

The head office for the Canadian Practice Firm Network is in Montreal QC

Sign of the Times employs three full time staff to manage the operation a Project Manager Technical Manager and a Reception Administrator

A Practice Firm is a virtual company that provides real life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market

Practice Firms provide a realistic simulation of a business with all its administrative functions The include the following departments accounting sales and marketing purchasing graphic design web design and support IT support and network administration communications and customer service

Every Practice firm is connected to an existing business that shares its expertise by providing a business model and advice Sign of the Times is mentored by Fast Signs located at 5130 Dixie Road in Mississauga

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

ONTARIO rwHJ^

Tl-W

Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 4: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

m-4 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

4 Improved work attendance rates

The Dupont survey showed that 86 percent ofemployees with disabilities had an average or better rate of work attendance

5 Good safety ratings

Dupont found that 97 per cent of workers with disabilities had an average or better safety rating

6 Increased revenue

The study completed by Pizza Hut showed that 1 in 10 of its customers had a family member with a disability Employing more workers with disabilities improved sales and customer loyalty

7 Accessibility for employees also benefits customers with disabilities

Businesses that are known to welcome persons with disabilities will earn their loyalty as customers along with that of their family and friends

According to a Royal Bank estimate across Canada people with disabilities have consumer-spending power of $21 - $25 billion a year The study also confirms that customers with disabilities influence the spending decisions of 12 to 15 million other Canadians This is a market no business can afford to overlook mdash and it is a market that is growing

8 The majority of employees with disabilities require no special accommodation needs

A study of employer costs done by Cameron Crawford and Tom Marin for Torontos Roeher Institute in 2000 concluded that the vast majority of employees with disabilities need no job accommodations Furthermore they found that when accommodations were made the cost ranged for zero to a high of $2365 per person

For further information please contact Matthew Fleet

Coalition for Persons with Disabilities Tel 9057559734 ext 251

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

TTY 9057559958

E-mail coalitionpwdsympaticoca

URL wwwdisabilityaccessorg

nlMMr[laquontirlaquo

EMPLOYMENT

ONTARIO wiB^

2011

MMIEIIT ccess

10 Kingsbridge Garden Circle Suite 403 Mississauqa ON L5R 3K6 www disabilitvaccessor

Fact Sheet

Employment ACCESS is a one-stop employment service for all persons with disabilities wishing to access assistance in preparing for obtaining and maintaining competitive employment

The goal of Employment ACCESS is to promote the full and meaningful participation of persons with disabilities in todays labour market EMPACC is committed to providing client-centered services which assist persons with disabilities in creating individualized solutions to employment barrierse regions of Peel Halton and Dufferin have accessed the services offered by Employment ACCESS since December 1997 During the past year over 420 people were successful in obtaining employment opportunities

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 Canadians - 42 million people - experience some form of disability

Statistics Canada (2001) reports there were 815930 working age Ontarians with disabilities Only 412 per cent of persons with disabilities were employed while 743 per cent of persons without disabilities had employment

According to the 2001 Statistics Canada Participation and Activity Limitation Survey (PALS)

bull 90 per cent of persons with disabilities did as well or better at their jobs than non-disabled co-workers

bull 86 per cent rated average or better in attendance

bull Staff retention was 72 per cent higher among persons with disabilities

An individual with a disability is a person who has barriers in learning mobility agility intellectual hearing mental health motor skills speaking and visual Employment ACCESS works with many individuals with cross disabilities and stabilized chronic illnesses

Employment ACCESS uses a holistic approach that involves a broad range of stakeholders which includes community-based agencies governments Service Canada Employment Ontario (Ministry of Training Colleges and Universities) and employers

Employment ACCESS offices are located in Mississauga and Brampton Employment Counsellors travel throughout the regions of Halton Peel and Dufferin to meet participants in their community

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Discover Your Personal Power Workshop (DYPP) - is the entry point to Employment ACCESS for all hearing clients It is a 4-day workshop where participants discover how their minds work how their beliefs are formed and how their beliefs impact their lives

Employment PAH is the entry point for the Deaf and Hard of Hearing community who are fluent in America Sign Language (ASL) They learn fundamental employability skills Guided by two ASL facilitators participants delve into the differences between Deaf and hearing cultures develop self-marketing materials and promote problem-solving skills and interactive strategies for the workplace

Professional Employment Counsellors provide

Employment Counselling

Identify strengths needs and employment barriers Identify solutions to barriers Establish a personalized return to work action plan Set realistic career goals Pre-employment preparation Develop a strong resume and marketing materials Prepare skills development training forms such as Ontario Skills Development and Second Career Applications (MTCU) and skills for employment (Service Canada Opportunites Fund)

Job Search

Create and implement job search plans Teach appropriate work behaviours and interpersonal skills Market clients to potential employers through various initiatives Access to hiring incentives such as Targeted Wage Subsidy Provide job coaching Conduct a worksite assessment to determine if accommodations are required Job development Post-hiring support for one year Access to accommodations assistive devices and supports

httpwwwcantoraccesscomworksit2htm

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

Mtr

EMPLOYMENT

ONTARIO

2011

JI-7

5IGN0FTHE 10 Kingsbridge Garden Circle Suite 403 Mississauaa ON L5R 3K6 _wwwsiqnofthetimeca

Fact Sheet

Sign of the Times is the first Practice Firm in North America dedicated exclusively to assisting persons with disabilities It is funded by Employment Ontario and is operated by the Coalition for Persons with Disabilities a not-for-profit employment agency

Sign of the Times is part of a worldwide network of over 5500 Practice Firms Currently there are over 45 practice firms in the Canadian Practice Firm Network which is a member of the European Practice Enterprises Network (EUROPEN) Over 40 countries on five continents are part of the Practice Firm network

The newly renovated Mississauga office is designed for people with disabilities It features wheel chair accessible furniture plenty of maneuvering space in the office and board room Zoom text and voice synthesizer software on computers widened doorways with electronic doors lever-style hardware on doors colour-contrasted doors and walls and many other features

The idea of Practice Firms dates back to the 18th century but it was not until around 1950 in Germany that the concept blossomed The first Canadian Practice Firm started in Quebec in 1995

The head office for the Canadian Practice Firm Network is in Montreal QC

Sign of the Times employs three full time staff to manage the operation a Project Manager Technical Manager and a Reception Administrator

A Practice Firm is a virtual company that provides real life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market

Practice Firms provide a realistic simulation of a business with all its administrative functions The include the following departments accounting sales and marketing purchasing graphic design web design and support IT support and network administration communications and customer service

Every Practice firm is connected to an existing business that shares its expertise by providing a business model and advice Sign of the Times is mentored by Fast Signs located at 5130 Dixie Road in Mississauga

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

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Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

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Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

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Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

EMPLOYMENT

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Page 5: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

2011

MMIEIIT ccess

10 Kingsbridge Garden Circle Suite 403 Mississauqa ON L5R 3K6 www disabilitvaccessor

Fact Sheet

Employment ACCESS is a one-stop employment service for all persons with disabilities wishing to access assistance in preparing for obtaining and maintaining competitive employment

The goal of Employment ACCESS is to promote the full and meaningful participation of persons with disabilities in todays labour market EMPACC is committed to providing client-centered services which assist persons with disabilities in creating individualized solutions to employment barrierse regions of Peel Halton and Dufferin have accessed the services offered by Employment ACCESS since December 1997 During the past year over 420 people were successful in obtaining employment opportunities

According to Stats Canada approximately 15 million people in Ontario live with a disability today - more than 13 per cent of Ontarios population One out of every 6 Canadians - 42 million people - experience some form of disability

Statistics Canada (2001) reports there were 815930 working age Ontarians with disabilities Only 412 per cent of persons with disabilities were employed while 743 per cent of persons without disabilities had employment

According to the 2001 Statistics Canada Participation and Activity Limitation Survey (PALS)

bull 90 per cent of persons with disabilities did as well or better at their jobs than non-disabled co-workers

bull 86 per cent rated average or better in attendance

bull Staff retention was 72 per cent higher among persons with disabilities

An individual with a disability is a person who has barriers in learning mobility agility intellectual hearing mental health motor skills speaking and visual Employment ACCESS works with many individuals with cross disabilities and stabilized chronic illnesses

Employment ACCESS uses a holistic approach that involves a broad range of stakeholders which includes community-based agencies governments Service Canada Employment Ontario (Ministry of Training Colleges and Universities) and employers

Employment ACCESS offices are located in Mississauga and Brampton Employment Counsellors travel throughout the regions of Halton Peel and Dufferin to meet participants in their community

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Discover Your Personal Power Workshop (DYPP) - is the entry point to Employment ACCESS for all hearing clients It is a 4-day workshop where participants discover how their minds work how their beliefs are formed and how their beliefs impact their lives

Employment PAH is the entry point for the Deaf and Hard of Hearing community who are fluent in America Sign Language (ASL) They learn fundamental employability skills Guided by two ASL facilitators participants delve into the differences between Deaf and hearing cultures develop self-marketing materials and promote problem-solving skills and interactive strategies for the workplace

Professional Employment Counsellors provide

Employment Counselling

Identify strengths needs and employment barriers Identify solutions to barriers Establish a personalized return to work action plan Set realistic career goals Pre-employment preparation Develop a strong resume and marketing materials Prepare skills development training forms such as Ontario Skills Development and Second Career Applications (MTCU) and skills for employment (Service Canada Opportunites Fund)

Job Search

Create and implement job search plans Teach appropriate work behaviours and interpersonal skills Market clients to potential employers through various initiatives Access to hiring incentives such as Targeted Wage Subsidy Provide job coaching Conduct a worksite assessment to determine if accommodations are required Job development Post-hiring support for one year Access to accommodations assistive devices and supports

httpwwwcantoraccesscomworksit2htm

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

Mtr

EMPLOYMENT

ONTARIO

2011

JI-7

5IGN0FTHE 10 Kingsbridge Garden Circle Suite 403 Mississauaa ON L5R 3K6 _wwwsiqnofthetimeca

Fact Sheet

Sign of the Times is the first Practice Firm in North America dedicated exclusively to assisting persons with disabilities It is funded by Employment Ontario and is operated by the Coalition for Persons with Disabilities a not-for-profit employment agency

Sign of the Times is part of a worldwide network of over 5500 Practice Firms Currently there are over 45 practice firms in the Canadian Practice Firm Network which is a member of the European Practice Enterprises Network (EUROPEN) Over 40 countries on five continents are part of the Practice Firm network

The newly renovated Mississauga office is designed for people with disabilities It features wheel chair accessible furniture plenty of maneuvering space in the office and board room Zoom text and voice synthesizer software on computers widened doorways with electronic doors lever-style hardware on doors colour-contrasted doors and walls and many other features

The idea of Practice Firms dates back to the 18th century but it was not until around 1950 in Germany that the concept blossomed The first Canadian Practice Firm started in Quebec in 1995

The head office for the Canadian Practice Firm Network is in Montreal QC

Sign of the Times employs three full time staff to manage the operation a Project Manager Technical Manager and a Reception Administrator

A Practice Firm is a virtual company that provides real life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market

Practice Firms provide a realistic simulation of a business with all its administrative functions The include the following departments accounting sales and marketing purchasing graphic design web design and support IT support and network administration communications and customer service

Every Practice firm is connected to an existing business that shares its expertise by providing a business model and advice Sign of the Times is mentored by Fast Signs located at 5130 Dixie Road in Mississauga

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

ONTARIO rwHJ^

Tl-W

Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 6: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Discover Your Personal Power Workshop (DYPP) - is the entry point to Employment ACCESS for all hearing clients It is a 4-day workshop where participants discover how their minds work how their beliefs are formed and how their beliefs impact their lives

Employment PAH is the entry point for the Deaf and Hard of Hearing community who are fluent in America Sign Language (ASL) They learn fundamental employability skills Guided by two ASL facilitators participants delve into the differences between Deaf and hearing cultures develop self-marketing materials and promote problem-solving skills and interactive strategies for the workplace

Professional Employment Counsellors provide

Employment Counselling

Identify strengths needs and employment barriers Identify solutions to barriers Establish a personalized return to work action plan Set realistic career goals Pre-employment preparation Develop a strong resume and marketing materials Prepare skills development training forms such as Ontario Skills Development and Second Career Applications (MTCU) and skills for employment (Service Canada Opportunites Fund)

Job Search

Create and implement job search plans Teach appropriate work behaviours and interpersonal skills Market clients to potential employers through various initiatives Access to hiring incentives such as Targeted Wage Subsidy Provide job coaching Conduct a worksite assessment to determine if accommodations are required Job development Post-hiring support for one year Access to accommodations assistive devices and supports

httpwwwcantoraccesscomworksit2htm

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

Mtr

EMPLOYMENT

ONTARIO

2011

JI-7

5IGN0FTHE 10 Kingsbridge Garden Circle Suite 403 Mississauaa ON L5R 3K6 _wwwsiqnofthetimeca

Fact Sheet

Sign of the Times is the first Practice Firm in North America dedicated exclusively to assisting persons with disabilities It is funded by Employment Ontario and is operated by the Coalition for Persons with Disabilities a not-for-profit employment agency

Sign of the Times is part of a worldwide network of over 5500 Practice Firms Currently there are over 45 practice firms in the Canadian Practice Firm Network which is a member of the European Practice Enterprises Network (EUROPEN) Over 40 countries on five continents are part of the Practice Firm network

The newly renovated Mississauga office is designed for people with disabilities It features wheel chair accessible furniture plenty of maneuvering space in the office and board room Zoom text and voice synthesizer software on computers widened doorways with electronic doors lever-style hardware on doors colour-contrasted doors and walls and many other features

The idea of Practice Firms dates back to the 18th century but it was not until around 1950 in Germany that the concept blossomed The first Canadian Practice Firm started in Quebec in 1995

The head office for the Canadian Practice Firm Network is in Montreal QC

Sign of the Times employs three full time staff to manage the operation a Project Manager Technical Manager and a Reception Administrator

A Practice Firm is a virtual company that provides real life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market

Practice Firms provide a realistic simulation of a business with all its administrative functions The include the following departments accounting sales and marketing purchasing graphic design web design and support IT support and network administration communications and customer service

Every Practice firm is connected to an existing business that shares its expertise by providing a business model and advice Sign of the Times is mentored by Fast Signs located at 5130 Dixie Road in Mississauga

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

ONTARIO rwHJ^

Tl-W

Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 7: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

2011

JI-7

5IGN0FTHE 10 Kingsbridge Garden Circle Suite 403 Mississauaa ON L5R 3K6 _wwwsiqnofthetimeca

Fact Sheet

Sign of the Times is the first Practice Firm in North America dedicated exclusively to assisting persons with disabilities It is funded by Employment Ontario and is operated by the Coalition for Persons with Disabilities a not-for-profit employment agency

Sign of the Times is part of a worldwide network of over 5500 Practice Firms Currently there are over 45 practice firms in the Canadian Practice Firm Network which is a member of the European Practice Enterprises Network (EUROPEN) Over 40 countries on five continents are part of the Practice Firm network

The newly renovated Mississauga office is designed for people with disabilities It features wheel chair accessible furniture plenty of maneuvering space in the office and board room Zoom text and voice synthesizer software on computers widened doorways with electronic doors lever-style hardware on doors colour-contrasted doors and walls and many other features

The idea of Practice Firms dates back to the 18th century but it was not until around 1950 in Germany that the concept blossomed The first Canadian Practice Firm started in Quebec in 1995

The head office for the Canadian Practice Firm Network is in Montreal QC

Sign of the Times employs three full time staff to manage the operation a Project Manager Technical Manager and a Reception Administrator

A Practice Firm is a virtual company that provides real life employment experience to unemployed yet qualified individuals who are looking to enter or re-enter the job market

Practice Firms provide a realistic simulation of a business with all its administrative functions The include the following departments accounting sales and marketing purchasing graphic design web design and support IT support and network administration communications and customer service

Every Practice firm is connected to an existing business that shares its expertise by providing a business model and advice Sign of the Times is mentored by Fast Signs located at 5130 Dixie Road in Mississauga

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

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Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

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k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

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Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

EMPLOYMENT

ONTARIO

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Page 8: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Eligibility criteria for a position within Sign of the Times

bull To be unemployed or underemployed (lt20 hours per week)

bull To have some experience or training for the position which is available

bull To be actively looking for work

bull To have a disability

bull To be at least 16 years of age

bull To be eligible to work in Canada

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Practice Firm participants conduct business with other Practice Firms Catalogues of products and services are marketed amongst other Practice Firms who buy and sell from one another with the aim of earning a virtual profit All business is conducted on a virtual basis with no exchange of real money or product

Each year there is a two-day trade show where all the Practice Firms from across Canada meet and market their products and services to other firms and to the general public The event is held in different locations each year

The 2011 Canadian Practice Firm Trade Show will be held in North Bay Ontario in October of 2011 Practice Firms from all over Canada will meet and market their products and services to other firms and to the general public at the Canadian Practice Firm Networks (CPFN) annual trade show Orders placed at the annual trade show can represent between 50 and 80 per cent of a Practice Firms annual business activities The event is held in different locations each year

Since opening the doors in October 2006 over 200 people have participated at the Practice Firm Twenty-eight per cent have found employment in his or her field and a further eight per cent in a related field

For further information please contact Stephen Largy Tel 9058900140 ext 25

Coalition for Persons with Disabilities Fax 9058901089

10 Kingsbridge Garden Circle Suite 403 TTY 9058902239

E-mail stephenlargydisabilityaccessorg

oitf

EMPLOYMENT

ONTARIO

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

ONTARIO rwHJ^

Tl-W

Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 9: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

PAH Fact Sheet

2011

b PAH is an American Sign Language (ASL) expression loosely translated to mean Finally we made it

The Deaf community and Deaf culture are important to the sense of identity of individual Deaf people Although England and Canada share English as a spoken language ASL is a language in its own right and differs from British Sign Language ASL has its own distinct syntax and grammar

Deaf and Hard of Hearing individuals face unique challenges in the job market With communication barriers and the sometimes costly accommodation of a qualified sign language interpreter employers need to be convinced of the benefits of hiring a Deaf or Hard of Hearing individual

One of the big issues for Employment PAH is the employment among Deaf and Hard of Hearing people

Employment PAH began in 2004 and it is a project of the Coalition for Persons with Disabilities It was funded through Employment Ontario and Service Canada

Employment PAH offers a 14-day workshop over seven weeks to learn fundamental employability skills that are specific to persons who are to the Deaf and Hard of Hearing in the Regions of Peel Halton and Dufferin who are fluent in ASL and are unemployed or underemployed

Workshops take a holistic approach and focus on information gathering majoritycorporate culture versus deaf culture preparing self-marketing materials and setting individual employment goals Personal belief systems are also examined

Individual post-workshop support is offered in ASL for Employment Counselling Job Development and Post-hiring Support

Six in every thousand babies born in Canada have a hearing loss - including profound deafness

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

ONTARIO rwHJ^

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Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 10: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

Jl-10 10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

$ft Every year in Ontario up to about 400 children are born with impaired hearing One in ten Canadians experiences some form of hearing loss that require special attention and expertise

Jtfh Approximately 40 per cent of the Canadian population over the age of 75 has a significant hearing problem

^Speech is not an indication of hearing ability or intelligence level

The Canadian Association of the Deaf conducted a survey and data collection project in 1998 on the employment and employability of Deaf Canadians They found that only 206 of Deaf Canadians are fully employed 419 are under-employed and 375 are unemployed By comparison 609 of all Canadians are employed and only 81 are unemployed

Deaf culture is a term that designates deaf people who use ASL as their primary form of com munication mdash it denotes that they are a language-based group different from the mainstream in many of the same ways that characterize ethnic groups

Oral deaf This term is generally used to describe individuals with a severe to profound hearing loss with little or no residual hearing Some deaf people use sign language such as American Sign Language or Langue des signes quebecoise (LSQ) to communicate Others use speech to communicate using their residual hearing and hearing aids communication devices or cochlear implants and lip reading or speech reading

Culturally Deaf This term refers to individuals who identify with and participate in the lan guage culture and community of Deaf people based on sign language Deaf culture indicated by a capital D does not perceive hearing loss and deafness as a disability but as the basis of a distinct cultural group Culturally Deaf people may also use speech reading gesturing spoken language and written English to communicate with people who do not sign

Deafened This term describes individuals who grow up hearing or hard of hearing and either suddenly or gradually experience a profound hearing loss Deafened adults usually use speech with visual cues such as captioning or computerized note-taking speech reading or sign lan guage

Hard of Hearing This term is generally used to describe individuals whose hearing loss ranges from mild to severe and occasionally profound Hard of hearing people use speech and residual hearing to communicate supplemented by communication strategies that may include speech reading hearing aids sign language and communication devices The term person with hearing loss is increasingly used and preferred by this constituency

For further information please contact Colin Price

Coalition for Persons with Disabilities Tel 9057559734 ext 234

10 Kingsbridge Garden Circle Suite 403 Fax 9057559953

Mississauga ON L5R 3K6 TTY 9057559958

E-mail colinpricedisabilityaccessorg

alitV URL wwwdisabilityaccessorg

Employment Ontano Progam are funded m pari by tno Govnwnl of Canada

EMPLOYMENT

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Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Are you looking for work

Do you have a disability

Do you need job experience

ard Froii-EfflPLIMEflT e edge to Access

Call us today

9057559734

Oo^o ^Employment Counselling Pre-employment preparation

k Resume and cover letters

Identify solutions to barriers Skills enhancement

Contact Alison at Employment ACCESS Services in ASL

to register for an information session ^job Search

10 Kingsbridge Garden Circle Unit 403 Job development

Access to hiring incentives MississaugaONL5R3K6 Post-hiring support

Access to accommodations amp supports Tel 9057559734

TTY 9057559958 bull Practice Firm

E-mail empaccdisabilityaccessorg wwwdisabilityaccessorg

(Sign of the Times) Practical Canadian work experience

State-of-the-art equipment Job search coaching

Hands-on work experience in a EMPLOYMENT

ONTARIO business environment

JTl-12shy

Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

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Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

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A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

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bull 7 weeks paid placement applying the skills learned

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Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

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To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 12: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

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Work Readiness Skills For Youth

BEGINNING DECEMBER 2010

Work Readiness Skills - OVERVIEW

Work Readiness Skills For Youth Canada

If you are a Youth between 15 and 30 years of age who is a Person with a Disability OR a Youth with Barriers consider joining

bullbull 15 week program with allowance the equivalent to minimum wage

bullbull 8 weeks of Essential Skills Development bullbull Group workshops and computer based

learning bullbull 7 week Paid Work Experience Placement

C 2011 Costtionlcf Persors wlaquoi DsufeMn ONampB5EpoundtXl Js^

The Program focuses on

bull Career exploration-finding the right job

bull Essential Skills for the workplace

bull Developing and implementing an effective Job Search Plan

bull Developing the Skills and Behaviours to be successful in the workplace

bullw

Whos eligible And how do I join

Work Readiness Skills For Youth Canada

bullbull You must be between 15 and 30 years of age

-- You must be unemployed or underemployed

bullbull You must be out of school and not returning

bullbull You cannot be receiving El (Employment in

-bull You must have a disability or other barriers to employment

p Wt I Mm1st Pi una bullbull- S3GSSpZTnhy

A Skills Readiness Program for Youth with Disabilities and Youth with Barriers

bull 8 weeks in class Essential Skills

Development

bull 7 weeks paid placement applying the skills learned

- Participants are paid an allowance equivalent to Minimum Wage

Focus of Learning

Work Readiness Skills For Youth

Essential Skills

Communication

Problem solving Teamwork

Acceptablo Ange amp Asscrtivenoss

Job Search

bull Career oxploration and decision making bull Resumes and cover letter

bull Interviews and Job search strategies - Workplace and Employer expectations

O 2011 Coalton fo Pomj 6iiiXZ

To register for Intake Assessment

bull Call 905 890 0140

For more information about any part of the Program please contact

bull Allison Jones Program Coordinator allisonjonesdisabilityaccessorg

OR

Leave a message for Allison by calling 905 890 0140

For Deaf and HOH Youth please call TTY 905 890 2239 or TTY 905 755 9958

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

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Page 15: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

3Vraquo5

M0MEI1T ccess

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 www disabilitvaccessor

Discover Your Personal Power Workshop

2011

Discover Your Personal Power (DYPP) is the entry point to Employment ACCESS for all hearing clients It is a 4-day personal empowerment workshop that unlocks the door to lasting change and puts you in control of your own life Participants explore any personal negative beliefs and are encouraged to replace them with new empowering beliefs for employment success

The workshop is a combination of information insights and practical skills-based exercises Participants work in small groups A maximum of 12 participants are in the workshop

DYPP will provide you with the insights and the skills you need to be more effective in your life now and every day into the future It is an interactive exploration of the power of the mind and will actually change your life

Your mind is a powerful tool with the ability to motivate or hamper choices you make in your life This workshop teaches you how to get your mind working for you so you create the things you want in life - while eliminating the things you dont want

You have potential right now that you are not using By harnessing that potential and setting bigger goals you pursue the kind of life you really want

Self-talk is your most important conversation Our self talk is constant and our bodies react to it as if our self-talk were real Self talk can either be positive or negative Negative self-talk is toxic and is one of the worst internal stressors humans face

Eighty per cent of what the average person says to themselves is undermining blocking and self destructive

Self-talk can lead to creating attitudes Attitudes can build to create beliefs And once a belief is programmed into our subconscious we behave and act according to that belief Our subconscious will then create a self-image of us

If self-talk is positive it can cheer you up encourage you to try new activities and deepen relationships But negative self-talk can sabotage relationships and drain your self-confidence You talk to your self in ways you would never think of talking to someone else Self-talk is constant and so powerful it overwhelms other input including reality

We all talk to ourselves By taking control of our self-talk we can psyche ourselves up or out

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

EMPLOYMENT

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Page 16: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

10 Kingsbridge Garden Circle Suite 403 Mississauga ON L5R 3K6 wwwdisabilityaccessorg

Your opinion of yourself is a result of not only what has been said and done to you but also the way you have interpreted what has been said and done to you Over time your self-beliefs and conclusions become your identity and your life choices grow from your identity

Participants are selected through a hiring process to work a 35 hour week for a maximum of 12 weeks Participants are free to leave the program at any time - particularly when employment is obtained They are required to devote 20 per cent of their time to actively search for employment Sign of the Times hires a maximum of 16 participants and is continually accepting new applications

Experiences we have had early in life make impressions on us And these impressions cause us to respond in certain ways to situations we face later in life When patterns are negative and destructive the person needs to change direction so he can find release and experience a new freedom

Beliefs have the power to create and the power to destroy Human beings have the remarkable ability to take any experience of their lives and create a meaning that incapacitates them or empowers them to do great things

Many of us have developed beliefs about ourselves that are stopping us from moving ahead in our life - getting a job going back to school starting a business or leaving an unhealthy relationship

Outcomes of believing in negative self-scripts can include over-dependence on the approval of lack of self-esteem and low self-concept immobilization inability to take risks negativity pessimism self-pity and depression

Learn how to change how you feel about yourself by building your self-esteem Develop positive affirmations which encourage you to positive self-talk

Learn how goal setting can help improve positive self-talk and self-image Learn how to set specific attainable goals

Our professional counsellors will review your resume and cover letter and provide suggestions that will highlight strengths and recognize relevant transferable skills

Learn tips and strategies for effective interviewing skills from appropriate dress and grooming for job interviews to interview etiquette to practicing common interview questions

Disclosure of your disability to an employer should you or shouldnt you When should it be done How do you disclose The DYPP facilitators discuss the pros and cons of disclosing and if necessary assist you to form a disclosure strategy A disclosure strategy allows you to discuss positively your disability on your terms and retain a focus on your skills and abilities

For further information please contact Colin Price Tel 9057559734 ext 234

Coalition for Persons with Disabilities Fax 9057559953

10 Kingsbridge Garden Circle Suite 403 TTY 9057559958

E-mail colinpricedisabilityaccessorg

EMPLOYMENT

ONTARIO

Ab

ilit

ies amp

A

wa

ren

ess

Wo

rksh

op

Th

e A

bil

itie

s amp

Aw

aren

ess W

orksh

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an

in

form

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ve a

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exp

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rier

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erc

ises

Ho

w i

s th

e m

ate

ria

l p

resen

ted

Gro

up

dis

cuss

ion

Inte

racti

ve e

xerc

ises

Mul

ti m

edia

pre

sen

tati

on

Han

ds-

on

dis

abil

ity

aw

are

ness

ex

erc

ises

Wh

o w

ou

ld b

en

efi

t fr

om

th

is

wo

rksh

op

An

y i

nd

ivid

ual

s g

rou

ps

or

org

aniz

atio

ns

Wo

rksh

op

len

gth

4

ho

urs

BO

OK

YO

UR

W

OR

KS

HO

P T

OD

AY

CA

LL

US

A

T 9

05

7

55

9

73

4 e

xt 2

51

Th

e C

oali

tio

n f

or

Pers

on

s w

ith

D

isab

ilit

ies

was

fo

rmed

in

19

85

as

a no

t-fo

r-pr

ofit

co

mm

un

ity

-bas

ed

par

tner

ship

of

per

son

s w

ith

disa

bili

ties

an

d co

mm

unit

y g

rou

ps

wor

king

co

llab

orat

ivel

y to

aff

ect

posi

tive

ch

ang

es f

or p

erso

ns w

ith d

isab

ilit

ies

in t

he

regi

ons

of

Peel

Hal

ton

and

Duf

feri

n

Tod

ayt

he

Coa

liti

on c

onti

nues

this

vis

ion

for

ind

epen

den

ce a

nd

in

clus

ion

for

pers

ons

with

di

sabi

liti

es

thro

ug

h

a n

um

ber

o

f co

mm

un

ity

-bas

ed p

rog

ram

s an

d s

ervi

ces

Fo

r fu

rth

er

info

rmati

on

co

nta

ct

Co

ali

tio

n f

or P

erso

ns w

ith

Dis

ab

ilit

ies

10 K

ings

brid

ge G

arde

n C

ircl

eU

nit 4

03

Mis

siss

auga

ON

L5R

3K

6

Ph

9

05

75

59

73

4 e

xt

25

1

Fax

9

05

75

59

95

3

TT

Y 9

05

75

59

95

8

To

ll F

ree

18

66

96

99

73

4

E-m

ail

coal

itio

npw

dsy

mpa

tico

ca

W

eb w

ww

dis

abil

itya

cces

sor

g

Dis

ab

ilit

y A

wa

ren

ess amp

C

usto

mer S

ervic

e

Wo

rksh

op

s

gt

sO^

Jo

f

fcw

ith

On

tari

os

Acc

essi

bil

ity

Sta

nd

ard

s fo

r C

ust

om

er

Serv

ice c

am

e i

nto

fo

rce

in 2

00

8

Th

ese

sta

nd

ard

s st

em

fro

m t

he A

cces

sib

ilit

y f

or

On

tari

ans

wit

h D

isab

ilit

ies

Act

(A

OD

A)

and

ad

dre

ss b

usi

nes

s p

ract

ices

an

d t

rain

ing

req

uir

emen

ts f

or

org

aniz

atio

ns

to i

ncr

ease

th

e ac

cess

ibil

ity

of

thei

r cu

sto

mer

ser

vic

e O

rgan

izat

ion

s th

at

pro

vid

e g

oo

ds

or

serv

ices

an

d h

ave

on

e o

r m

ore

em

plo

yees

nee

d t

o c

om

ply

D

ead

lin

es a

re

Jan

uary

1

20

10

fo

r p

ub

lic

secto

r an

d J

an

uary

1

20

12

fo

r p

riv

ate

sect

or

Ou

r w

ork

sho

ps

hel

p y

ou

r o

rgan

izat

ion

un

der

stan

d a

nd

meet

these

req

uir

emen

ts

Ma

na

gem

en

t T

ra

inin

g

Th

is

wo

rksh

op

is

in

ten

ded

p

rim

aril

y

for

tho

se

in

man

ag

em

en

t o

r p

oli

cy

mak

ing

p

osi

tio

ns

O

ur

faci

lita

tors

h

elp

y

ou

to

u

nd

ers

tan

d th

e A

OD

A

an

d

req

uir

em

en

ts

yo

ur

org

aniz

atio

n w

ill n

eed

to

meet

un

der

the C

usto

mer

Serv

ice S

tan

dard

s

We

wil

l

ov

erv

iew

ite

ms s

uch

as

pu

rpo

se o

f th

e A

OD

A

req

uir

ed

po

lici

es amp

pro

ced

ure

s re

late

d to

pers

on

s w

ith

dis

abil

itie

s

po

lici

es

rega

rdin

g as

sist

ive

devi

ces

se

rvic

e a

nim

als

an

d s

up

po

rt p

ers

on

s

ty

pe o

f tra

inin

g re

quir

ed f

or s

taff

c

om

pli

ance

rep

orts

and

enf

orce

men

t

nex

t st

eps

Wo

rksh

op

Len

gth

1

ho

ur

Cu

sto

mer S

ervic

e T

rain

ing

Th

is

wo

rksh

op

p

rov

ides

th

e

cu

sto

mer

serv

ice t

rain

ing

req

uir

ed b

y t

he A

ct

Sta

ff

lear

n

to

pro

vid

e access

ible

cu

sto

mer

serv

ice t

o p

ers

on

s w

ith

dis

ab

ilit

ies

Wh

ile

the t

rain

ing

is

req

uir

ed

fo

r fr

on

t li

ne

staff

it

is

v

alu

ab

le

to

all

O

ur

inte

racti

ve

an

d

en

gag

ing

wo

rksh

op

co

vers

ite

ms

such

as

pu

rpo

se o

f th

e A

OD

A

th

e v

ario

us t

ypes

of

disa

bilit

ies

ho

w t

o in

tera

ct a

nd c

omm

unic

ate

with

cu

sto

mers

th

at

hav

e d

isab

ilit

ies

in

tera

ctin

g

with

cu

stom

ers

that

us

e se

rvic

e a

nim

als

or

sup

po

rt p

ers

on

s

use

of

equ

ipm

ent

desi

gned

to

as

sist

p

ers

on

s w

ith

dis

abil

itie

s

ho

w to

ass

ist

som

eone

hav

ing

diff

icul

ty

access

ing

yo

ur

serv

ices

Wo

rksh

op

Len

gth

3

ho

urs

Wh

y A

ccessib

le C

usto

mer S

ervic

e

It

s t

he l

aw

It m

ak

es

go

od

bu

sin

ess

sen

se

15

m

illi

on O

nta

rian

s h

ave

a d

isab

ilit

y

an

d a

n e

stim

ate

d $

25

bil

lion

sp

en

din

g p

ow

er

34

of

On

tari

ans

wit

ho

ut

a d

isab

ilit

y

kn

ow

so

meo

ne w

ho

do

es

Acc

essi

bil

ity

ben

efit

s ev

ery

on

e

Org

an

izati

on

s th

at

are

no

t accessib

le w

ill

be l

eft

beh

ind

We C

om

e t

o Y

ou

Ou

r fa

cili

tato

rs

will

co

me

to

yo

ur

wo

rkp

lace

O

r

wo

rksh

op

s can

b

e

ho

sted

at

ou

r M

issi

ssau

ga

loca

tio

n

Bo

ok y

ou

r T

rain

ing

To

da

y

Ph

9

05

75

59

73

4 e

xt

2

51

TT

Y

90

57

55

99

58

To

ll F

ree

18

66

96

99

73

4

E-m

ail

co

ali

tio

np

wd

sy

mp

ati

co

ca i

Page 17: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

Ab

ilit

ies amp

A

wa

ren

ess

Wo

rksh

op

Th

e A

bil

itie

s amp

Aw

aren

ess W

orksh

op

is

an

in

form

ati

ve a

nd

exp

erie

nti

al

lea

rnin

g o

pp

ortu

nit

y a

bo

ut

perso

ns

wit

h d

isa

bil

itie

s T

his

en

terta

inin

g

wo

rksh

op

help

s p

art

icip

an

ts t

o l

ea

rn

an

d f

eel

co

mfo

rta

ble

wit

h i

ssu

es

rela

ted

to

perso

ns w

ith

dis

ab

ilit

ies

Wh

at

ma

teria

l is

co

vered

Ap

pro

pri

ate

lan

gu

ag

e

Ty

pes

of

dis

abil

itie

s

Ty

pes

of

bar

rier

s

Rel

ated

Leg

isla

tio

n

Pre

vale

nce o

f d

isab

ilit

y

Ev

ery

day

rea

liti

es o

f li

ving

wit

h a

d

isab

ilit

y

Fac

ts a

nd

my

ths

Dis

abil

ity

aw

are

ness

ex

erc

ises

Ho

w i

s th

e m

ate

ria

l p

resen

ted

Gro

up

dis

cuss

ion

Inte

racti

ve e

xerc

ises

Mul

ti m

edia

pre

sen

tati

on

Han

ds-

on

dis

abil

ity

aw

are

ness

ex

erc

ises

Wh

o w

ou

ld b

en

efi

t fr

om

th

is

wo

rksh

op

An

y i

nd

ivid

ual

s g

rou

ps

or

org

aniz

atio

ns

Wo

rksh

op

len

gth

4

ho

urs

BO

OK

YO

UR

W

OR

KS

HO

P T

OD

AY

CA

LL

US

A

T 9

05

7

55

9

73

4 e

xt 2

51

Th

e C

oali

tio

n f

or

Pers

on

s w

ith

D

isab

ilit

ies

was

fo

rmed

in

19

85

as

a no

t-fo

r-pr

ofit

co

mm

un

ity

-bas

ed

par

tner

ship

of

per

son

s w

ith

disa

bili

ties

an

d co

mm

unit

y g

rou

ps

wor

king

co

llab

orat

ivel

y to

aff

ect

posi

tive

ch

ang

es f

or p

erso

ns w

ith d

isab

ilit

ies

in t

he

regi

ons

of

Peel

Hal

ton

and

Duf

feri

n

Tod

ayt

he

Coa

liti

on c

onti

nues

this

vis

ion

for

ind

epen

den

ce a

nd

in

clus

ion

for

pers

ons

with

di

sabi

liti

es

thro

ug

h

a n

um

ber

o

f co

mm

un

ity

-bas

ed p

rog

ram

s an

d s

ervi

ces

Fo

r fu

rth

er

info

rmati

on

co

nta

ct

Co

ali

tio

n f

or P

erso

ns w

ith

Dis

ab

ilit

ies

10 K

ings

brid

ge G

arde

n C

ircl

eU

nit 4

03

Mis

siss

auga

ON

L5R

3K

6

Ph

9

05

75

59

73

4 e

xt

25

1

Fax

9

05

75

59

95

3

TT

Y 9

05

75

59

95

8

To

ll F

ree

18

66

96

99

73

4

E-m

ail

coal

itio

npw

dsy

mpa

tico

ca

W

eb w

ww

dis

abil

itya

cces

sor

g

Dis

ab

ilit

y A

wa

ren

ess amp

C

usto

mer S

ervic

e

Wo

rksh

op

s

gt

sO^

Jo

f

fcw

ith

On

tari

os

Acc

essi

bil

ity

Sta

nd

ard

s fo

r C

ust

om

er

Serv

ice c

am

e i

nto

fo

rce

in 2

00

8

Th

ese

sta

nd

ard

s st

em

fro

m t

he A

cces

sib

ilit

y f

or

On

tari

ans

wit

h D

isab

ilit

ies

Act

(A

OD

A)

and

ad

dre

ss b

usi

nes

s p

ract

ices

an

d t

rain

ing

req

uir

emen

ts f

or

org

aniz

atio

ns

to i

ncr

ease

th

e ac

cess

ibil

ity

of

thei

r cu

sto

mer

ser

vic

e O

rgan

izat

ion

s th

at

pro

vid

e g

oo

ds

or

serv

ices

an

d h

ave

on

e o

r m

ore

em

plo

yees

nee

d t

o c

om

ply

D

ead

lin

es a

re

Jan

uary

1

20

10

fo

r p

ub

lic

secto

r an

d J

an

uary

1

20

12

fo

r p

riv

ate

sect

or

Ou

r w

ork

sho

ps

hel

p y

ou

r o

rgan

izat

ion

un

der

stan

d a

nd

meet

these

req

uir

emen

ts

Ma

na

gem

en

t T

ra

inin

g

Th

is

wo

rksh

op

is

in

ten

ded

p

rim

aril

y

for

tho

se

in

man

ag

em

en

t o

r p

oli

cy

mak

ing

p

osi

tio

ns

O

ur

faci

lita

tors

h

elp

y

ou

to

u

nd

ers

tan

d th

e A

OD

A

an

d

req

uir

em

en

ts

yo

ur

org

aniz

atio

n w

ill n

eed

to

meet

un

der

the C

usto

mer

Serv

ice S

tan

dard

s

We

wil

l

ov

erv

iew

ite

ms s

uch

as

pu

rpo

se o

f th

e A

OD

A

req

uir

ed

po

lici

es amp

pro

ced

ure

s re

late

d to

pers

on

s w

ith

dis

abil

itie

s

po

lici

es

rega

rdin

g as

sist

ive

devi

ces

se

rvic

e a

nim

als

an

d s

up

po

rt p

ers

on

s

ty

pe o

f tra

inin

g re

quir

ed f

or s

taff

c

om

pli

ance

rep

orts

and

enf

orce

men

t

nex

t st

eps

Wo

rksh

op

Len

gth

1

ho

ur

Cu

sto

mer S

ervic

e T

rain

ing

Th

is

wo

rksh

op

p

rov

ides

th

e

cu

sto

mer

serv

ice t

rain

ing

req

uir

ed b

y t

he A

ct

Sta

ff

lear

n

to

pro

vid

e access

ible

cu

sto

mer

serv

ice t

o p

ers

on

s w

ith

dis

ab

ilit

ies

Wh

ile

the t

rain

ing

is

req

uir

ed

fo

r fr

on

t li

ne

staff

it

is

v

alu

ab

le

to

all

O

ur

inte

racti

ve

an

d

en

gag

ing

wo

rksh

op

co

vers

ite

ms

such

as

pu

rpo

se o

f th

e A

OD

A

th

e v

ario

us t

ypes

of

disa

bilit

ies

ho

w t

o in

tera

ct a

nd c

omm

unic

ate

with

cu

sto

mers

th

at

hav

e d

isab

ilit

ies

in

tera

ctin

g

with

cu

stom

ers

that

us

e se

rvic

e a

nim

als

or

sup

po

rt p

ers

on

s

use

of

equ

ipm

ent

desi

gned

to

as

sist

p

ers

on

s w

ith

dis

abil

itie

s

ho

w to

ass

ist

som

eone

hav

ing

diff

icul

ty

access

ing

yo

ur

serv

ices

Wo

rksh

op

Len

gth

3

ho

urs

Wh

y A

ccessib

le C

usto

mer S

ervic

e

It

s t

he l

aw

It m

ak

es

go

od

bu

sin

ess

sen

se

15

m

illi

on O

nta

rian

s h

ave

a d

isab

ilit

y

an

d a

n e

stim

ate

d $

25

bil

lion

sp

en

din

g p

ow

er

34

of

On

tari

ans

wit

ho

ut

a d

isab

ilit

y

kn

ow

so

meo

ne w

ho

do

es

Acc

essi

bil

ity

ben

efit

s ev

ery

on

e

Org

an

izati

on

s th

at

are

no

t accessib

le w

ill

be l

eft

beh

ind

We C

om

e t

o Y

ou

Ou

r fa

cili

tato

rs

will

co

me

to

yo

ur

wo

rkp

lace

O

r

wo

rksh

op

s can

b

e

ho

sted

at

ou

r M

issi

ssau

ga

loca

tio

n

Bo

ok y

ou

r T

rain

ing

To

da

y

Ph

9

05

75

59

73

4 e

xt

2

51

TT

Y

90

57

55

99

58

To

ll F

ree

18

66

96

99

73

4

E-m

ail

co

ali

tio

np

wd

sy

mp

ati

co

ca i

Page 18: Accessibility Advisory Committee Item J1 for January 11, 2011 · High retention rates mean reduced business costs for hiring, training and reduced productivity . when positions are

On

tari

os

Acc

essi

bil

ity

Sta

nd

ard

s fo

r C

ust

om

er

Serv

ice c

am

e i

nto

fo

rce

in 2

00

8

Th

ese

sta

nd

ard

s st

em

fro

m t

he A

cces

sib

ilit

y f

or

On

tari

ans

wit

h D

isab

ilit

ies

Act

(A

OD

A)

and

ad

dre

ss b

usi

nes

s p

ract

ices

an

d t

rain

ing

req

uir

emen

ts f

or

org

aniz

atio

ns

to i

ncr

ease

th

e ac

cess

ibil

ity

of

thei

r cu

sto

mer

ser

vic

e O

rgan

izat

ion

s th

at

pro

vid

e g

oo

ds

or

serv

ices

an

d h

ave

on

e o

r m

ore

em

plo

yees

nee

d t

o c

om

ply

D

ead

lin

es a

re

Jan

uary

1

20

10

fo

r p

ub

lic

secto

r an

d J

an

uary

1

20

12

fo

r p

riv

ate

sect

or

Ou

r w

ork

sho

ps

hel

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