ACHIEVEACHIEVE

CERTIFY

EDUCATE

ACE CERTIFICATION PROCESS

ACE LOGINACE LOGIN

The first step in taking your ACE certification is to log in at RegisterASA.com

You can use the “Need help logging in?” link to reset your login information (in case you forgot your username or password).

Alternatively, you can click Create Profile and then use the pages that follow to reset your Username and Password using information from your membership ID cardfrom your membership ID card.

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KNOWING YOUR PERSONAL STEPSKNOWING YOUR PERSONAL STEPS

Please select one of the two coach roles.

Note: If your desired roles are not appearing in the dropdown box, click

th “P fil ” li k t th t f th

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the “Profile” link at the top of the page and under the “Personal Info”

tab, save your desired roles.

PURCHASING THE TESTPURCHASING THE TESTPURCHASING THE TESTPURCHASING THE TESTScroll to the bottom of the page and click the “ACE Certification” tab.

Click the “Purchase” button to

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Click the Purchase button to pay for your ACE test with a credit card.

BACKGROUND CHECK PAYMENTBACKGROUND CHECK PAYMENTVerify your credit card and personal

information for the purchase of the ACE test and background check. The more information provided in your profile, the p y p

faster your background check can finish.

Credit card information is not stored and will have tonot stored and will have to be re-entered with each

additional purchase.

Don’t forget to give your consent for the background check to process.

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PROCESSING BACKGROUND CHECKPROCESSING BACKGROUND CHECK

Your ACE test will not be available until your background check has been cleared by First

Advantage You can click the “Background Check” tabAdvantage. You can click the Background Check tab to view the status of your Background Check.

Note: Around 85% of the background checks finish within 24 hours and a small percent can take up to

around two weeks. Expediting steps cannot be t k til ft th 14th d If thi itaken until after the 14th day. If this causes an issue, please use the “Local Contact Information” box on

your HomePlate.

CLEARED BACKGROUND CHECKCLEARED BACKGROUND CHECK

This link will appear once the background check status has

cleared Click this link to activate

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cleared. Click this link to activate your test.

CERTIFICATION TESTCERTIFICATION TEST

This page will

You will be directed to the

p galso show you a

short introductory video before the

actual testpage showing you how the test works. Click the

actual test begins.

Click the “Start Test”

button to start your test.

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CERTIFICATION TESTCERTIFICATION TEST

This is the new layout for the ACE Test. The choices for each question will appear

after the video has finished running.running.

ACE RESULTS RECORDEDACE RESULTS RECORDEDACE RESULTS RECORDEDACE RESULTS RECORDED

There will also be an instructional video from Coach Mike

After your ACE test has been

completed, you will be taken to

Candrea.

this page. Click the “Click here” link to return to

your

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RegisterASA.com HomePlate.

ACE TEST COMPLETE!!!ACE TEST COMPLETE!!!The certification

card is printed and il d h Th “St t ” h bmailed the

following business day after the

completion of the ACE t t ACE

The “Status” has been updated for the newly completed ACE test

ACE test,. ACE level 1 includes a

certification card, a book and a lanyard.

Th th ACEThe other ACE certification levels

include only certification cards.

For immediate ACE verification, click this

link

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link.

FREQUENTLY ASKED ACE QUESTIONSFREQUENTLY ASKED ACE QUESTIONSFREQUENTLY ASKED ACE QUESTIONSFREQUENTLY ASKED ACE QUESTIONS• How long is my ACE certification good for?

○ The ACE certification expires on December 31, 2015 If it was purchased after August 31 201431,2014.

If my ACE certification expires, do I have to start over at level one?○ No, your ACE certification is kept in our database for up to three years after the last

certification. Be sure to log in with the same profile.• How long does it take to complete my background check?How long does it take to complete my background check?

○ Anywhere between a few minutes and a few days. If it has been longer than four days contact your local ASA commissioner.

• How long does the ACE test take?○ Each of the four tests are different lengths, plan for somewhere around 45 minutes to an

hourhour.• I completed ACE level four last year, now what?

○ The material for Level four, also referred to as Continuing Education, changes every year. You will need to take this level every year to maintain an active certification status.

• What level of ACE do I need?○ The completion of any ACE level makes you an ACE certified coach regardless of the

completed level.• How can I print my ACE insurance?

○ Under the “ACE Certification” tab on your HomePlate, click on the “Review” button. Click the button of your last completed ACE level Click the “ACE Insurance Certificate” link onthe button of your last completed ACE level. Click the ACE Insurance Certificate link on the left side.

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