Overview of Alternate BankingFor the Year of 2012

Alternate Channels TXN Number In 2011

TXN Number In 2012

ATM 14,316,633 16,737,721

CDM 180767 161,048

Internet Banking 11,06,311 13,71,082

Alternate Channels TXN Volume In 2011

TXN Volume In 2012

ATM 85,546,590,800 112,968,918,836

CDM 1,950,272,679 1,891,204,283

Internet Banking 21,830,074,476 27,073,043,393

Campaign Performance

Ekota Target= 60000000 ( Six Crore)Total Deposit= 134655706 ( Thirteen Crore Forty Six Lacs Fifty Five Thousand Seven Hundred Six)Achievement=224%Total Contribution of Alternate Banking in Total Retail Deposit= 51.43%

Compulsory Deposit HuntTotal Target=110,100,000 (Eleven Crore One Lac)Total Deposit=153,655,896 (Fifteen Crore Thirty Six Lacs Fifty Five thousand Eight Hundred Ninety Six)Achievement=139.56%

Race For the CarTarget- 0Total Deposit= 10302100 ( One Crore Three Lacs Twenty One Thousand)

Retail Campaign vs. AB Achievement

Compulsory Deposit Hunt

Till 11, December, 2012

Ekota

• BRAC Bank signs an agreement with SSL Regarding Mobile Recharge & Bill payment using BRAC Bank ATM and Internet Banking on 27 June, 2012

• BRAC Bank signs agreement with Banglalion regarding the Online bill Collection Service on 6 June,2012

Signing Agreement

• SLA for bKash Cash out through BBL ATMs Claim Settlement

• SLA for bKash Call Center services

• for efficiency increase of OMNIBUS Dispute Settlement

• for efficiency increase of Rupali Bank Dispute Settlement

• for NPS Project Dispute Settlement

• process for bill collection from bKash for call center services

• Short/Surplus reconciliation process developed

Process Development

• Al-Arafah Islami Bank gets live in OMNIBUS.

• bKash Cash out through BRAC Bank ATMs gets Live

• IRIS Migration

• UAT for Mobile Top-Up for Internet Banking

Live Cut Over

Cost Reduction

New Initiatives have been taken to reduce the cost of Alternate Banking

• Cost of Receipt Paper Roll has been reduced to 50% with better quality

• Cost of Surveillance Camera has been reduced by 55% with better technology

Project wise Achievement

• Total Transaction Number has increased by 101.8% and Transaction Volume has been increased by 130% in 2012 compared to 2011

2011

Transaction Number

Transaction Volume

470147 3334713400

2012

Transaction Number

Transaction Volume

948745 7672106800

OMNIBUS

OMNIBUS

0100000200000300000400000500000600000700000800000900000

1000000

2011 2012

TRX Number

• Al-Arafah Islami Bank gets live in OMNIBUS

• Formation of Technical and Operational Sub-Committee for OMNIBUS

• Process Development for OMNIBUS dispute settlement

• Four Steering Committee Meetings for OMNIBUS at different Members’ premises.

• Uniform Branding plan has been provided to OMNIBUS Members.

• Branding Footprint for OMNIBUS has been expanded.

• 358 Live ATMs have been added to the Total OMNIBUS ATMs Number.

• Induction of settlement account view option for Live members of OMNIBUS

• BRAC Bank-Rupali Bank Co-Branded ATM & CMS Launched at 01.08.2011

• Total 35 ATMs installed till date of which 31 ATMs are Live.

• Total Card and PIN Mailer Delivered 6834.

• Total RBL Cash Captured Claim Received 260 and solved 260.

• Total RBL Captured Card Received and Delivered 214.

•Total Cost sharing bill received from 01.08.2011 till now BDT 1, 89, 59, 000.00.

• Till 28 Feb 2013, 18610 Transaction of Other Bank Cards took place at BBL-RBL Booth and Acquiring Fees received by BBL BDT 55830 [ BDT 3/Transaction]

• As per Article 16. [b] of BBL-RBL Agreement, this agreement shall be for Four years from the date of first successful transaction of 50th BBL-RBL ATM.

BRAC Bank- Rupali Bank Co-Branded ATM and CMS Project

Total Transaction Number has increased by 1047.74% and Transaction Volume has been increased by 1163.52%% in 2012 compared to 2011

2011

Transaction Number

Transaction Volume

16,911 141,670,500

2012

Transaction Number

Transaction Volume

194,095 1790,036,000

020,00040,00060,00080,000

100,000120,000140,000160,000180,000200,000

2011 2012

TRX Number

2012

Transaction Number Transaction Volume

30,171 194,653,000

• Total Transaction Number and Volume of RBL Customers in BBL- RBL ATMs (2012)

• Total Transaction Number and Volume of BBL Customers in BBL-RBL ATMs (2012)

2012

Transaction Number Transaction Volume

150040 1493,248,800

.

Transaction Number of RBL Customer’s at BBL-RBL ATMs: 15.54%

Transaction Number of BBL Customer’s at BBL-RBL ATMs: 77.30%

.

Transaction Volume of RBL Customer’s at BBL-RBL ATMs: 10.87%

Transaction Volume of BBL Customer’s at BBL-RBL ATMs: 83.42%

.

bKash

• bKash ATM Cash Out through BRAC Bank ATMs gets Live

• SLA for bKash Cash out through BBL ATMs Claim Settlement

• Total Cash Dispute Claim received 44 and solved within TAT

• BDT 1,14,32,624 collected as bill from bKash for Call Center set-up and recurring cost

Thank You