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Jilid 39 : Disember 2014 | RM12.80PP14167/05/2013(032485)

ADAKAH SISTEMANDA BERSEDIA UNTUK GST?

ADAKAH SISTEMANDA BERSEDIA UNTUK GST?

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MENANGI 10 HADIAH UTAMAHAMPER SUPER BERNILAI RM100

With the Goods and Services Tax (GST) around the corner, it is best to get into the habit of keeping good records and making sure your systems are GST-ready. You will need to file tax returns regularly and manage your records properly to claim back your input tax credits. That’s why in Rencana Runcit, we provide 3 tips to help ease your transition into GST. !Also in this issue, get to know the advantages of installing a CCTV system in our Pak Runcit column. In Kategori Runcit, learn about the different types of cough medicine you may be selling in your store. And don’t forget to check out Wira Runcit to find out how a retailer is successfully growing a business started by his father. !We hope 2015 will bring a bright start for all of you. Happy New Year! !!!!!!!!!!!!!

KEEPING GOOD RECORDS

EDITORIAL TEAM

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As you are aware, Malaysia will start to implement the goods and services tax (GST) on 1 April, 2015. When this kicks-off, business owners like yourself will need to file tax returns regularly. You will also need to manage your payment records properly to claim back your input tax credits. !It is compulsory for retailers with an annual sales turnover of more than RM500,000 to register with the Royal Malaysian Customs Department for the implementation of GST before 31 Dec 2014. Those who fail to comply can be penalised up to RM20,000. !Registration can be made online at http://gst.customs.gov.my or walk-in to The Royal Malaysian Customs Department. Businesses with an annual sales turnover of RM500,000 and below are recommended to register voluntarily. !!!!

ARE YOUR SYSTEMS

GST-READY?

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To prepare your business before the day comes, you should start adopting best practises to keep track of your finances today. While many of you already have a system of record-keeping and accounting, here are 3 tips you can start now to help ease your transition into GST: !!

1.File your invoices !As simple as it sounds, you should get into the habit of filing all your suppliers’ invoices. This is especially important because when GST starts, you will need all your suppliers’ tax invoices to support your input tax claims (refer to the previous issue on ‘input tax’ and ‘tax invoice’). !Also, all your suppliers’ invoices must be made to your company’s name and address.

If a tax invoice does not have both your company’s name and address, then that invoice shall only be qualified for an input tax claim of up to RM20. !!!2. Use a GST-ready system !If you manage your accounts by yourself, you can either track your GST numbers manually or invest in a computerised system to make the process easier. There are many accounting systems in the market, but The Royal Malaysian Customs Department, who are the governing GST body, will only recognise systems that are certified as GST-ready. Be diligent to close your accounts after each day as you can only claim input tax on your invoices within 28 days. !If you outsource your accounting, talk to your accountant. Find out what software he uses, and ask if GST-certified. You can also visit http://gst.customs.gov.my/en/ib/Pages/ib_ppp.aspx for the latest list of approved Accounting Software Vendors in Malaysia. !!!

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3. Upgrade your POS systems !You must ensure that your POS systems and cash registers print GST-compliant receipts for your customers. Talk to your POS system vendor today. Ask him if your current system is GST-ready and if it can record your output tax automatically and print your daily sales with GST summaries. !!!!!

With GST around the corner, it is best to get into the habit of keeping good records and making sure your systems are GST-ready. We have covered some basic GST must-knows in our previous issue (issue 38) or contact your accountant for advice. !You may also contact The Royal Malaysian Customs Department at 1300-888-500 (Mon-Fri, 8am – 5pm) for more advice and information. Alternatively, visit http://gst.customs.gov.my/en/hl/Pages/hl_evtr.aspx for scheduled GST talks throughout the country.

One day, your loyal, permanent staff, Ali met with a motorbike accident while delivering some goods. He was hospitalised. He also required physiotherapy and was out of action for 3 weeks. You start wondering how are you going to pay for Ali’s medical expenses? Then, you realise that you have been paying SOCSO every month for Ali. You feel relieved. So how can SOSCO help you and Ali? Let’s take a look. !SOCSO is The Social Security Organisation established in 1971 to provide insurance coverage for staff against job injuries and disabilities, workplace accidents, occupational diseases and death. In Bahasa Malaysia, it is known as PERKESO, or Pertubuhan Keselamatan Sosial. !Note that SOCSO only covers Malaysian workers and permanent residents. If you have foreign workers, you can make a contribution of RM72 a year to any of 28 insurance firms appointed by the Ministry of Human Resource. !Here are 5 facts about SOCSO which you may not be aware of: !!1. One of the cheapest forms of insurance SOCSO is a generally inexpensive. You pay 1.75% of your staff’s salary (up to a maximum of RM51.65 per month) while your staff pays 0.5% of his salary (up to a maximum of RM14.75 per month). !Monthly contributions can be as low as 50 sen to a maximum of RM66.40 per employee. For example, if Ali’s salary is RM900 per month, the monthly contribution is RM19.10. !!

5 THINGS YOU DIDN’T KNOW

ABOUT SOCSO

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RMM39 PERUNCIT PRAKTIKAL KEDAI & MOTIVASI

2. Wide Coverage For the amount that you contribute, your staff get a wide range of protection. Under the Employment Injury Insurance Scheme, workers can get compensation for any accidents or occupational diseases during his employment. !SOCSO will pay Ali for his medical and hospital care allowances. SOSCO will even provide Ali with physiotherapy, and a wheelchair if necessary. If Ali became permanently disabled, for example, lost his eyesight because of the accident, SOCSO will also provide compensation. !!3. Free Health Checks SOCSO provides free health screenings to employees aged 40 years and above at their panel of clinics. For women aged 40 years and above, SOCSO also provides free mammogram screening. These health screening are redeemable via vouchers. !The panel of clinics include specialist centres and larger establishments, such as BP Diagnostics. Go to http://sehat.perkeso.gov.my/panelclinichtml/ for a full list. !!4. Dependent Benefit If one of your staff passed away as a result of a work-related injury, his dependents are entitled to getting 90% of his daily wage. The amount ranges from a minimum of RM10.00 to a maximum of RM88.50 per day. !!5. Funeral Benefit If your staff passed away as a result of a work-related injury, SOCSO will pay the staff’s next of kin up to RM1,500 for funeral expenses. ! !!

For more information, visit http://www.perkeso.gov.my. !!

Your shoppers got a cold and need medicine for a nagging cough? While there is no quick fix, some over-the-counter (OTC) cough syrups and cough medicines may give your shoppers the relief they need. But while there are many, many brands of OTC cough medicines, did you know that not all them are the same? !As they all don’t fulfill the same solution, it is best if you could inform your shoppers what to look out for when selecting a cough medicine: !•Check the ingredients. Make sure you're getting what you need, either a

suppressant, expectorant or a combination of both. !•Always measure the correct dose. Overdoses can lead to serious health

problems such as brain damage, seizure, or worse, death. !•Keep away from young children. If a child is ill, seek doctor’s advice. Don't give

cough and cold medicine to children under age 4. !•Always read the label. To understand how to take it, common side effects, and

any warnings to be aware of. !•Cough medicine should not be used for more than 7 days. It could be covering

up a more serious problem. You should see a doctor. !It is important to understand how the cough medicine works. This includes knowing what the side effects are. Consult your doctor if you have any concerns. Trust your doctor to make the best decision with your overall health in mind.

CHOOSING THE RIGHT COUGH MEDICINE

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“Learn about the different types of cough

medicines, which include expectorant,

suppressant and a combination of both”

!

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Three basic types of cough medicines are available OTC for the temporary relief of cough caused by a cold or bronchitis. These are: !1. Expectorants  An expectorant is a drug that thins mucus so you can cough it up easier. While many experts say that drinking water is the most effective way to loosen mucus, you can also use such medications as guaifenesin to thin mucus so it can be cleared from the airway. Clearing thick mucus from the airways can decrease coughing. !2. Suppressants  Cough suppressants relieve cough by blocking the cough reflex. If you have a dry, hacking cough, the active ingredient, dextromethorphan may give you relief. Generally, this type of cough medicine is not used to suppress a cough where you cough up mucus. Other traditional cough suppressants ingredients include camphor, eucalyptus oil, and menthol. !3. Combination cough products  As a combination of both expectorants and suppressants, it contains both guaifenesin and dextromethorphan. This product may also contain additional ingredients to help coat and soothe the throat, easing other related symptoms such as a runny nose and a stuffy nose.

RMM39 MEDIA RUNCIT

Media Runcit

DOMINATE THE CHECK-OUT COUNTERThe check-out counter is where the final transaction takes place. As the prominent “sure visit”

spot, it is a strategic location that acts as the last line of defense for your products.

The Counter Top Extension from Runcit Media Sdn Bhd (RMSB) can help your brand dominate the check-out counter and capture shoppers’ attention at the point of purchase. This impactful advertising medium serves as a secondary product placement and final reminder to shoppers, complementing the existing products on shelf.

Why Should I Choose The Counter Top Extension?• Captures the attention of shoppers at the point of purchase, which helps to generate new interest

and turn awareness into consideration and purchase. • Encourages trial and impulse purchases. It is a great spot to place new products, especially in

smaller pack sizes that you would like to introduce to the market.• Disseminate and reinforce your brand message to shoppers.• Can include key contacts to allow retailers to request for sales service or other product

related queries.• Allows for creative execution, as long as the design in within dimensions recommended by

RMSB. In addition, RMSB can advise the best and most practical design to suit your products.

• It is best placed at retail outlets with only one check-out counter to ensure your products have solus positioning and block out the competition.

If you wish to capture shoppers at the final stop – the point of purchase, look no further than the Counter Top Extension.

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Capture Shoppers’ Attention At The Point Of Purchase

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RMM39 MEDIA RUNCIT

Media Runcit

DOMINATE THE CHECK-OUT COUNTERThe check-out counter is where the final transaction takes place. As the prominent “sure visit”

spot, it is a strategic location that acts as the last line of defense for your products.

The Counter Top Extension from Runcit Media Sdn Bhd (RMSB) can help your brand dominate the check-out counter and capture shoppers’ attention at the point of purchase. This impactful advertising medium serves as a secondary product placement and final reminder to shoppers, complementing the existing products on shelf.

Why Should I Choose The Counter Top Extension?• Captures the attention of shoppers at the point of purchase, which helps to generate new interest

and turn awareness into consideration and purchase. • Encourages trial and impulse purchases. It is a great spot to place new products, especially in

smaller pack sizes that you would like to introduce to the market.• Disseminate and reinforce your brand message to shoppers.• Can include key contacts to allow retailers to request for sales service or other product

related queries.• Allows for creative execution, as long as the design in within dimensions recommended by

RMSB. In addition, RMSB can advise the best and most practical design to suit your products.

• It is best placed at retail outlets with only one check-out counter to ensure your products have solus positioning and block out the competition.

If you wish to capture shoppers at the final stop – the point of purchase, look no further than the Counter Top Extension.

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Capture Shoppers’ Attention At The Point Of Purchase

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Runcit Malaysia 17

Nicholas Yong | Runcit Malaysia

Smaller pack size 135ml HEINZ ABC Saus Manis induces trial and encourages impulse purchases.

WOODS’ range of products is showcased to generate interest and awareness among shoppers.

JOHNSON’S & JOHNSON’S baby powder sample tester is creatively executed to induce trial and purchase.

HOTLINK product leaflets to arouse curiosity and generate interest on its latest promotion.

IMPORTED FRUIT JUICE My store has been in business for 28 years and I have built a close relationship with my regular shoppers. Many of them have requested me to import various kinds of fruit juice. Some of the brands I have brought in include Rani, Fruiti-O, Dimes and Caesar. !Mohamed Faeez Akmal bin Abdul Alim Sidique Pasar Mini As-Sakhiya Taman Melawati, Kuala Lumpur FS: Kek Soo Guan !

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SELLING COFFEE BEANS BY WEIGHT I sell three different types of coffee beans in our store. These include White Coffee, Traditional Coffee and Kopi Kampung. I source the coffee beans form farmers who grow them near my store. I am the only store in this area that sells coffee beans. !Haji Mu’minin bin Sadikin Pasar Mini Wellsave Marketing Chaah, Johor FS: Sharir Aizat

FRESH VEGETABLES AND FISH I sold fresh vegetables and fish ever since I opened my store. The freshness of our stock and my shoppers’ comfort is the utmost priority, so much so I personally purchase fresh stock every morning. I also never sell vegetables and fish that fail to sell at the end of the day. !Musliadi Pasar Mini Cahaya Murni Banting, Selangor FS: Lucas Kum

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MORE THAN JUST RETAIL In my store, we provide tailoring services, sell faux flowers, sewing equipment as well as clothes. We do this for the benefit of residents nearby so they don't have to travel to town. This additional business helps attract more shoppers and generates additional profits. !Hajjah Yamah binti Haji Simu Hajjah Yamah Enterprise Telok Panglima Garang, Selangor PL: Lucas Kum

RAYA COOKIES Every year I make a huge profit selling homemade Raya cookies. I sell these cookies to attract new shoppers to my store. My daughter and friends bake them. I have a steady stream of loyal shoppers who usually start enquiring about my cookies 2 weeks before Hari Raya. !Maznah binti Adnan Kedai Runcit Rajan Bin Anuar Batang Berjuntai, Selangor FS: Peter Lim

UPHOLDING A FAMILY LEGACY

Successful business passes the torch to a

new generation

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Could you tell us more about Hidayah Bazaar Enterprise? My brother discovered this shoplot for rent in 2005. We jumped at the opportunity, as our family was interested to diversify into retail. Business was good and we managed to purchase the shoplot in 2007. Three years later, we expanded to three shoplots. In 2012, we built a second floor to house additional stock. We also purchased a 12-door refrigerator to stock frozen goods and keep our wet produce fresh. !What did you learn from your father? I learnt the tools of the trade. He taught me how to merchandise products and how to speak to shoppers. He always told me look out for new business ideas. This inspired me to modernise the business. I installed a CCTV system, switched to a computerised POS terminal and applied to be a BSN agent. I also source for hard-to-find products online. !

Shahul Hamid and his family runs Hidayah Bazaar Enterprise. His father, Mohamed Ibrahim opened the store in 2005 after their family’s nasi kandar business became successful. Shahul credits his father for the success of Hidayah Bazaar Enterprise. We speak to Shahul to find out more. !

What were the key reasons behind your rapid expansion? As a family-run business, we believe in treating our shoppers like family. We always try to cater to their needs. This is why we began to sell fresh vegetables, fish, electrical products and hardware in the store. In addition, we stock popular foreign brands for our foreign shoppers. These include juices, puffed rice and instant noodles. Moreover, our products are sold at reasonable prices. Many have become return shoppers. !How do you obtain these foreign brands? We approached suppliers and sourced for these products online. The most sought after brands in our store include Hao Hao instant noodles that are popular with the Vietnamese, and Pran branded puffed rice and juices for our Nepalese and Bangladeshi shoppers. What is Hidayah Bazaar Enterprise’s future plans? We hope to open a second Hidayah Bazaar Enterprise combined with our nasi kandar business, Nasi Kandar Hidayah in the near future.

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!Mr Cheong installed a CCTV system when he noticed his growing up milk products were stolen. After installing a concealed CCTV system and monitoring the aisle for a few days, he managed to catch the culprit and submitted the recording to the police. !!!!!

En Jamalludin places sweets and other small promo product packs at his check-out counter. Recently, after closing his accounts he realised that his numbers don’t add up. Some of the products have been stolen. After installing a visible CCTV just above his check-out counter, he caught the culprit red handed. !!These are just a few examples for what a CCTV system can do to improve security in your store. Most retail stores usually have smaller staff and it is difficult to keep an eye on stock at all times. However, CCTV manufacturers have addressed this problem with smaller, affordable units that is more appealing to retailers. !Here are a few advantages to installing a CCTV system in your store: !Recover Costs By installing your CCTV in key areas such as the cashier counter and key shoplifting aisles, it is possible to recuperate the costs of installing the CCTV in just a few short months of reduced pilferage. !Discourages shoplifters Installing CCTVs in obvious and visible areas discourages stealing, particularly when they realise they are being recorded. Additionally, it may deter armed robbers from striking your store, keeping your employees safer. !!!!!!!

CCTV SECURITY Advantage of CCTV Systems for

your store

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!Monitor employees Some employees do steal – that’s a reality of retail life. In this case, a concealed CCTV can discover if you have a dishonest employee in your store. You could also monitor if employees are working at their station, for example. !Help Resolve Disputes Customer disputes about employees are one of the most difficult situations to handle. Security cameras allow you to track transactions at the cashier counter and review the situation objectively. !!You will find CCTV systems of all shapes, sizes and types for sale. Research the best ones for your use and add some security to your store for your sake, and that of your employees. Also, with a data plan you can monitor your CCTV recording through your smartphone, giving you peace of mind when you are away from your store.

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