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1. ..Considered the father of scientific management.a. Robert Owenb. Walter Dill Scottc. Frederick Taylord. Charles Babbage

2. .school of thought upholds the process of Organizationaltransactions to be documented.

a. Administrative Managementb. Bureaucratic Organizationc. Scientific managementd. Human relations thought

3. Organizational roles that involve serving as a figurehead, leader, and liaison foran organization are called..a. Interpersonal Rolesb. Informational Rolesc. Decisional Rolesd. None

4. Organizations exist to help .. satisfy its needsa. Societyb. Corporatec. Individuald. All the above

5. ................. is a process that includes defining goals, establishing strategy, anddeveloping directions to coordinate activities of the organizations.

a. Controllingb. Coordinatingc. Leadingd. Planning

6. ............ Charts help to summarize work activities and identify those tasks thatshould be performed simultaneously or sequentially.

a. Ganttb. Specializationc. Quality circlesd. Taylors

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7. Hawthorne experiments were carried out in a. Rand Corporationb. Western electricc. Microsoftd. IBM

8. Abraham Maslows theory identifies.. sets of basic human needsa. 4b. 3c. 2d. 5

9. The belief that the techniques appropriate for a manager to use depend on thespecific situation is

a. Contingency theoryb. Systems perspectivec. Human relationsd. Scientific school

10. A view of an organization as made up a number of interrelated elementsis..a. Modern managementb. Classical thoughtc. Systems perspectived. Administrative school

11. Planning is a process that involves defining the organizations a. Goalsb. Leadershipc. Governanced. Sales

12. .forecast is a projection of the expected sales.a. Salesb. Market growthc. GDPd. National income

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13. Keeping all options open approach at all times ..a. Contingency planningb. Strategic plansc. Procedural planningd. None

14. is the process in planning done for the purpose of continuouslearning and improvement?

a. TQMb. PCMMc. Controllingd. All the above

15. A .is an explicit statement that tells an employee what he or she canand cannot do.a. Procedureb. Standardc. Ruled. Regulation

16. approach in planning allows the lower and middle level managersto plan.

a. Top down approachb. Horizontal planningc. Bottom up approachd. Judgmental planning

17. Planning is the .function of managementa. Supportiveb. Complementaryc. Primaryd. Secondary

18. method of forecasting ignores factors like sudden changes inconsumer tastes and preferences, technical innovations, change in political

climate, etc.

a. Extrapolationb. Interpolationc. Judgmentald. Technical

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19. Systematic approach in forecasting are derived from thea. Economic theoryb. Inferencesc. Mathematical theoryd. All the above

20. Planning provides direction to ..a. Managers and non-mangersb. Managers onlyc. Top managementd. Operations

21. The official structures and systems consciously designed by organizationalmembers to accomplish organizational goalsa. Formal organizationb. Informal organizationc. Classical organizationd. All the above

22. The term organization structure describes the . Frameworka. Socialb. Organizationalc.

Functionald. Regional

23. One of the following is not a process of organizinga. Leadingb. Division of workc. Establishing the relationshipsd. Delegating authority

24. ..is a means of dividing a large and complex organization intosmaller, flexible administrative units.a. Departmentationb. Divisionc. Groupingd. Specification

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25. structure organizations simultaneously integrate and use two ormore organizational structures

a. Teamb. Matrixc. Verticald. Virtual

26. According to .. Principle, a manager should be able to handle whatnumber of employees under him should be decided.

a. Controllingb. Authorityc. Delegationd. Span

27. .is the capacity of a superior to make decision affecting thebehavior of subordinates

a. Responsibilityb. Authorityc. Delegationd. None

28. Delegation process involves ..distinct stages.a. 2b. 3c. 4d. 5

29. ..states that for any given activity an employee should be madeaccountable to only one superior.

a. Principle of unity of commandb. Authority principlec. Scalar chaind. All the above

30. . is an act of trust, an expression of confidence.a. Delegationb. Authorityc. Coordinationd. Organizing

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31. Staffing is concerned with the management of .in an organization.a. Human beingsb. Machinesc. Jobsd. None

32. .is the method of comparing subordinates actual performance to thestandards that have been set

a. Appraising performanceb. Reward managementc. Compensation managementd. Balanced scorecard

33. A series of job-related questions that focus on how the candidate would behavein a given situation is called..a. Behavioral interviewb. Situational interviewc. Stress interviewd. All the above

34. . Is a method in which a group of interviewers questions theapplicant

a. Panel interviewb. Situational interviewc. Behavioral interviewd. Stress interview

35. On the Job Training take place in a . Situationa. Normal workingb. Class roomc. Informal settingd. Absence of machines

36. ..is best described as the process from which managers learn andimprove their skills not only to benefit themselves but also their employing

organizations.

a. Management Developmentb. Career developmentc. Human resource planningd. None

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37. In this method a scale that lists a number of traits and a range of performancevalues for each trait that is used to identify the score that best describes an

employees levelof performance for each trait.

a. MBOb. Graphic rating scalesc. Paired comparison methodd. Alternation ranking method

38. ..involves setting specific measurable goals with each employeeand then periodically reviewing the progress made.

a. Graphic rating scalesb. Paired comparison methodc. Management by objectivesd. Management by exception

39. A ..is a move from the employees current position into a differentposition in a higher salary grade.

a. Promotionb. Transferc. Demotiond. Exit

40. One of the following methods is not Off the Job Training.a. Orientation trainingb. Management Gamesc. Role Playingd. Behavior Modeling

41. The order of direction vocally discuss and matter that had beinstructed.

a. Contentb. Timec. Peopled. None

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42. is the process by which individuals select a course of action amongseveral alternatives, to produce a desired result.

a. Innovationb. Decision makingc. Problem solvingd. Imagination

43. Basic decisions are one-time decisions demanding large investments,creativeness and good judgment on the part of managers.

a. Routineb. Uniquec. Programmedd. Unprogrammed

44. The concept of MBO was first given by Peter Drucker in the year ...a. 1956b. 1970c. 1954d. 1980

45. Semantic is the study of meaning in .a. Languageb. Actionc. Wordsd. All the above

46. .. is a process of stimulating people to action to accomplishdesired goals.

a. Leadingb. Motivationc. Controllingd. Planning

47. Theories that focus on whatfactors (needs) motivate people are .a. Contentb. Contemporaryc. Processd. All the above

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48. Alderfer has provided an extension of...a. Herzberg theoryb. Equity theoryc. Maslows need hierarchyd. Vrooms theory

49. The need to dominate, influence and control people.a. Need for achievementb. Need for powerc. Need for existenced. None

50. The probability that exerting a given amount of effort will lead to performanceis..

a. Expectancyb. Valencec. Motived. Reward

51. ..........................refers to the blending of all efforts and activities and forcesoperating within an organisation or enterprise.

a. External coordinationb. Internal co-ordinationc. Bothd. None

52. Control in management means setting standards, measuring ..andtaking corrective action.

a. Actual performanceb. Projected performancec. Past performanced. None

53. Control is a process.a. Separateb. Distinctc. Continuousd. None

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54. There are basic elements in a control system.a. Oneb. Fourc. Twod. Three

55. .. Isalso called real-time controla. Feedbackb. Concurrentc. Feed forwardd. All

56. Co-ordination is the integrating process in an orderly pattern of group efforts inan organization toward the accomplishment of ................

a. Common objectiveb. Primary objectivec. Shared objectived. All

57. . is a process of gathering information about the completedactivity.

a. Feedback controlb. Concurrent controlc. Real time controld. None

58. Technique of coordination is.a. Communicationb. Planningc. Chain of commandd. Leading

59. Predictive control is also called the..a. Feedforward controlb. Concurrent controlc. Real time controld. None

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60. Coordination between different level of organization is.a. External coordinationb. Customer coordinationc. Internal coordinationd. All

61.