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Administrative Efectiveness & Human Resources Management William Kritsonis, PhD Professor of Educational Leadership The University of Texas of the Permian Basin College of Education Summer 20!

Administrative Effectiveness HR

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Administrative Efectiveness& Human Resources

Management

William Kritsonis, PhD

Professor of Educational Leadership

The University of Texas of the Permian Basin

College of EducationSummer 20!

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Presented to"

Charter College of Education

California State University, Los Angeles

 #y"

William Allan Kritsonis, PhD

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 The diference between retaining and

losing quality employees is LEAER!H"#(Lynch, 2003)

Administrative Effectiveness

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Recent studies have shown that pay,

benefits, rewards, and recognition are

inadequate tools to effectively retainemployees

(Lynch, 2003)

What Does Research Say About Employee Retention?

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Reasons iven !or "taying#

$ !air treatment$ %&citing wor' and challenge

$ are and concern

$ or'ing with great people and relationships

$ *rust

$ areer growth, learning and development

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hat +oes n %ffective Leader +o-

$ .ire well

.iring the right people is the first step to

retaining great talent/ hen hiring be

certain that the applicant understands

the ob, organi1ation, and culture/

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haracteristics n %ffective Leader "ee's#

$ nnovation  4eing innovative

  maginative

  reative

  5erceptive

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haracteristics n %ffective Leader "ee's#

$ !acilitation

  "haring nformation !reely

  4eing "upportive

  5raising ood 5erformance

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haracteristics n %ffective Leader "ee's#

$ *eam 6rientation  !le&ibility

  daptability

  ollaborative

  .onesty7ntegrity

  *eam 6riented

  ooperative

  *rustworthy

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haracteristics n %ffective Leader "ee's#

$ Reliable

  Reliable

  onscientious

  *horough  ooperative

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haracteristics n %ffective Leader "ee's#

$ or' 6rientation

  %nthusiasm

  %mphasis on 8uality

  Recognition for 5erformance

  *a'ing nitiative

  .igh 5erformance

  %&pectations

  %nthusiasm  ctive

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haracteristics n %ffective Leader "ee's#

$ "'ills

  6ral omprehension

  6ral %&pression

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hat +oes n %ffective dministrator +o-

$ 9se preemployment assessments

hen used properly, assessments

provide insight into an individual:stendency to perform

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hat +oes n %ffective dministrator +o-

$ onsistent and proactivecommunication with valued staffmembers

ommunicate openly; candidly andoften/

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hat +oes n %ffective dministrator +o-

$  ssign a mentor 

mmediately upon arriving, assign a

mentor or <buddy= to a new employee/

Develop a mentoring program.

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hat +oes n %ffective dministrator +o-

$ 9nderstand the needs of your team

reate a culture in which your employees

feel valued/

Develop a core purpose and set of 

 principles.

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hat +oes n %ffective dministrator +o-

$ 6pen>door policy

.ave an open>door policy whereby

employees are encouraged to stop byand tal' or as' questions, etc

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hat +oes n %ffective dministrator +o-

$ Reward and recogni1e

Rewards and recognition are tools

intended to help retain employees/

Make an art of recognition.

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hat +oes n %ffective dministrator +o-

$ nstill accountability

5rovide the training needed to help

them be accountable

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hat +oes n %ffective dministrator +o-

  <.igh>performance and high>retentioncultures succeed in creating an

environment in which everyone is

pulling in the same direction for thecommon good of the organi1ation/=

  (4ufe and @urphy, 200A)

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Results-

$ .igher staff morale

$ 4etter teamwor'

$ Lower turnover 

$ .appier clients (i/e/ children, parents, etc)

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.uman Resources @anagement

all for improved organi1ational

5erformance B

C state testing and accountability systems

C <adequately yearly progress=

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.uman Resources @anagement

<@ost policyma'ers are immediately

drawn to ma'ing changes in the

instructional program to improve

teachingD

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.uman Resources @anagement

t is thought that .R managementpractices affect organi1ational

performance through employee

performance competencies  (.eneman E Fudge, 2003; "hippman, GHHH)

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.uman Resources @anagement

 THERE$%RE building an .Rmanagement system to support the

teacher performance competencies

that define teacher quality requires

developing or adapting a model that

specifies these competencies/  (.eneman E @ilanows'i, 200A)

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.R lignment @odel

n a large urban school district that

employs A000 classroom teachers,

they refer to this model as the

District Scorecard /

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omponents of the lignment

$ Recruitment# pplicant 5ools

Sources of applicants based on

knowledge, skills, and abilitiesnecessary for performance

competency 

f h li

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omponents of the lignment

$.iring "tandards# nterview "core ERequirements

Method of assessing likely teacher performance competency based on

the interview questions asked and the

responses given by the applicant.

t f th li t

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omponents of the lignment

$"election# *eacher ertification

Teacher certification/licensing 

requirements required for employment 

t f th li t

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omponents of the lignment

$ ssessment# *eacher %valuation

rovide last two years of teacher

 performance evaluation !D"S#

t f th li t

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omponents of the lignment

$ nduction 5reservice

 "ssistance and information provided

to all new teachers hired during thethree$day %ew Teacher &nduction

 "cademy held prior to the start of

school.

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t f th li t

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omponents of the lignment

$ @entoring#

'very teacher is provided either a mentor or 

teacher buddy for the entire school year.

'ach district campus has a mentor program

coordinator who coordinates the program

and serves as the liaison for new teachers.

t f th li t

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omponents of the lignment

$ 5rofessional +evelopment

rofessional development opportunities are offered

daily/weekly throughout the year.

 "ttendance is highly encouraged and is part of the

Teacher(s end$of$year assessment.

t f th li t

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omponents of the lignment

$ ompensation#

)ffer competitive salaries.

)ffer supplemental pay for critical

needs teaching fields* grade or

department chair* e+tracurricular

activities sponsor* etc.

t f th li t

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omponents of the lignment

$ .iring pac'ages#

)ffer other financial inducements,

such as loan forgiveness, tuition

reimbursement, tuition assistance for " teacher candidates.

-ecommend housing assistance.

t f th li t

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omponents of the lignment

$ *raining#

System for appraising teacher(s performance

nowledge and skill building given inhow to conduct and improve teacher

evaluation and performancemanagement 

omponents of the lignment

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omponents of the lignment

$ 5erformance @anagement#

 "ppraisal, feedback, coaching, goal

setting, performance planning,

discipline, termination

References

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References

4aldiga, I/ R/ (@ay 200J)/ 6pportunity and4alance# s ?our 6rgani1ation Ready to 5rovide

4oth- ournal of "ccountancy, 011!2#, 31$44.

4uffe, 4/ and L/ @urphy (+ec 200A)/ .ow to Keep*hem 6nce ?ou:ve ot *hem/ ournal of

 "ccountancy, 015!6#, 27$60.

References

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References

.eneman, ./ / / nd / @ilanows'i/ (+ec 200A)/

 lignment of .uman Resource 5ractices and

*eacher 5erformance ompetency/

eabody,ournal of 'ducation 71!4#, 085$092.

L/ F/ Lynch/ (+ec 2003)/ Keeping the 4est/ "ssoc

Manage, 22!03#, 447$460.

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