Embed Size (px)
Citation preview
Personal Information
Name: Adriana Ifrim
Born: November 27, 1985
Nationality: Romanian
Address: Duntzfelts Alee 14, 2 th, 2900 Hellerup
Phone: +45 52 50 28 82
Email: [email protected]
Language: Romanian, English, Spanish, Danish
Summary
Ten year’s of combined experience in sales, customers service and service industries.
Skilled and empathetic listener with an advanced understanding of customers’ needs and wants and
the ability of problem solving in a polite manner.
A highly effective team player that influences the working environment positively.
Self-motivated and taking on any incoming challenges when it requires an extra effort.
Analytical with a keen eye for details.
Personal Highlights
● Cheerful and energetic ● Motivated by challenges
● Approachable ● Dedicated to high achievements
● Service minded ● Fast learner
● Good language and communication skills ● Competitive in nature
Accomplishments
● Surpassed all sales goals in Footlocker ● Servicing clients and handling the sales
process from begin to end
● Top Agent at the real estate agency Arca
Inmobiliaria in Spain
● Common office and shop
management, as well as basic
computer skills
● Good persuasive skills and experience
with direct sales
Experience
Foot Locker Inc. Sales Assistant, Copenhagen (November 2010 present)
Foot Locker is an American chain of sportswear and footwear retailer with stores in more than 20 countries
worldwide.
I welcome customers, assisting and advising them about their needs, while focusing on closing the sale.
I have participated in weekly sales competitions, and always ranked high, as well as being the largest
contributor to reaching the goals of the store. Even during a stressful day, I have the surplus of resolving
customer complaints in a sensitive and polite manner
The Nest International, Volunteer, Copenhagen (Apr 2011 present)
The Nest International is the largest and most well-functioning nongovernmental organization fighting against
trafficking in Denmark as well as supporting the women being trafficked.
I volunteered because I have sympathy for the people in trouble and want to help them towards a regular life. I
am working as a translator, assisting Romanian and Spanish girls with translations.
Tumlare Corporation, Internship, Copenhagen (June 2015 August 2015)
Tumlare is the leading destination management company in Europe.
From my position as a tour operator assistant, I had the opportunity to work with so many types of
personalities, cultures, which has been a privilege for me. It helped me to improve and learn from others
people’s experiences and how they overcome relevant work tasks as a team.
Drivr (ClickATaxi ApS) Country Launch Coordinator, Copenhagen (Apr 2011 Aug 2012)
Drivr (ClickaTaxi) is a fast-growing Danish startup enterprise, delivering a taxi service on demand in more
than 50 countries by a smartphone app.
I was responsible for gathering local and regional taxi information in United States, in order to select the best
partners for the global taxi network.
The position required a great deal of curiosity for investigating. Contacting hotels, restaurants and other local
enterprises was part of the process, determining the taxi company in an area supplying the best services.
Previous experience abroad
Arca Inmobiliaria Receptionist and Sales in Spain, Marbella (Oct 2008 Feb 2010)
Banus Internet Café Evening manager in Spain, Marbella (April Sept 2009)
Andalucian Dream Homes Personal assistant in Spain, Marbella (May 2007 Feb 2009)
Education
Copenhagen Business Academy Copenhagen, Denmark (September 2014 June 2016)
Copenhagen Business Academy is Denmark’s largest business school. The education was in English and I
studied AP Degree in Service, Hospitality and Tourism Management. Specialization: Service Management.
Københavns Sprog Center (May 2010 Jun 2012)
Danish language course, FVU (4 modules)
Danish language course, PD2 (6 modules)
Ion Banescu Mangalia, Constanta (May 2000 Jun 2004)
High School, Mechanic Technician
