Advanced Executive Leadership for PhysiciansCornell ILR l New York City

2016 OPENING SESSION:

MAY 2-42016 CLOSING SESSION:

JUNE 6-8

As hospitals and health systems seek to achieve transformational change, physicians face unique challenges, as well as opportunities. Propelled by the emergence of Accountable Care Organizations, global budgets, bundled payments, and other pay-ment reform initiatives, a point of consensus has emerged on the need for physician leadership at all levels within the organization.

Physician leaders find that they need new skills to engage in the complex questions related to clinical integration, performance metrics, quality, safety, business measures, and population health. In addi-tion to the standard physician core competencies, physicians must develop skills in newer areas such as systems theory and analyses, use of information technology, and enhanced knowledge of the contin-uum of care.

Concurrent with this technical knowledge, excel-lence in physician leadership requires a high level of self-awareness and a broadened set of tools focused on interpersonal communication, conflict management, and relationship management.

To meet this need, the Healthcare Association of New York State (HANYS) and The Samuel Curtis Johnson Graduate School of Management at Cornell University continue their successful collaboration by offering education and training in the skill sets needed to succeed as a physician leader in this rapidly changing environment.

Advanced Executive Leadership for Physicians is an intense, effective, and efficient way to support the career development of physician leaders inter-ested in elevating their executive leadership skills. Combining essential policy and program review, advanced learning, valuable peer interaction, and the use of assessment tools for long-term individ-ual leadership development, Advanced Executive Leadership for Physicians offers a distinctive program to add depth and breadth to individual leadership capabilities.

Program ObjectivesProvide a conceptual framework of

the leadership requirements, skills, and capabilities that advanced physician leaders need.

Identify individual strengths using group exercises, simulations, and self-assessment tools to define selective opportunities for personal leadership development.

Learn more about the complexity and methods of managing physicians.

Utilize data and analytics to solve problems and communicate pro-posed solutions effectively.

Enhance value to institutions, groups, and colleagues through critical thinking skills.

Explore leadership presence and persuasion as an effective means to influence and change.

MONDAY, MAY 2

Agenda

Advanced Executive Leadership for Physicians2016 OPENING SESSION: MAY 2-4 l 2016 CLOSING SESSION: JUNE 6-8 l New York City

OPENING SESSION: May 2-4, 2016

9 – 9:30 a.m.WELCOME BREAKFAST AND INTRODUCTIONS

9:30 – 10:30 a.m.

Premises, Policy, Payment, Politics, and Population HealthA core competency of the modern physician leader is a grasp of how the political landscape and emerging policies on both the federal and state level effect healthcare providers and care delivery. The implications of the cost of healthcare at the broad societal level impact the work of individual physi-cians, hospitals, and health systems. This opening session offers a conceptual framework of the broad issues confront-ing physician leaders and perspectives on the key premises, assumptions, and facts that are driving the transformation of the healthcare system.

10:45 a.m. – 12:30 p.m.

Defining the Personal Requirements for the Physician Leader of the FuturePhysicians hold a unique place in society, both as independent artisans with specialized skills that are highly valued and uniquely priced, and as members of a complex delivery system. This delivery system is dependent upon the skills and judgment of physicians; in turn, physicians are increasingly dependent upon the organizations in the delivery system for the capability to provide care and meet new demands of value-based performance. The personalized nature of patient care, the historical autonomy afforded physicians, and the economic pressure of the changing system all factor into the unique skill set required to lead physicians. This session will generate a picture of the “Physician of the Future” and what it means to be an effective leader in today’s healthcare environment.

12:30 – 1:30 p.m.LUNCH

1:30 – 4 p.m.

Leadership Development––Focus on Personal Self-AssessmentPeople who use their strengths are likely to be more engaged, more motivated and committed, and more pro-ductive. Leaders who identify their own personal edge and focus on their strengths are more likely to reach their highest potential. This session will focus on personal growth and change using the Clifton Strengthsfinder®/STANDOUT self-assessment. Faculty will supplement the results of the assessment tool with case examples and leadership exercises.

4 – 4:30 p.m.

Introduction to Personal Action PlanRecognizing one’s strengths is only the first step. Developing a systematic plan to use identified strengths effectively is just as important. In this session, faculty will outline the way to develop a personal action plan to put an individual’s Strengthsfinder results to work in the healthcare environment.

OPENING SESSION (continued)

8:30 a.m. – Noon

Understanding Financial Concepts and Reports in an Era of Value-Based Purchasing and RiskAs value-based payment strategies supplant traditional fee-for-service payment, traditional volume-based parameters of success are replaced by newer financial analytics, outcome measures, and variable degrees of risk for health systems and physicians. Increasing familiarity with data analytics will be a requirement for effective management. This session will explore an hierarchy of risk-based payment models, provid-ing a curriculum on this change and framing the skill set required for physician leaders. At the same time, because financial statements remain the most visible and widely used means of assessing a company’s performance, this session will explore the use of financial statements to calculate financial and operating ratios, and the use of these metrics as they are affected by new models of payment.

Noon – 1 p.m.LUNCH

1 – 4:30 p.m.

Managing Physicians’ Expectations and Performance The physician leader of today encounters a wide range of expectations, lifestyle choices, and employment models among his or her colleagues. In all of these models, soci-etal demands regarding quality, transparency, and cost have transformed the roles of physicians by requiring closer relationships between the clinical and non-clinical elements of care delivery. The impetus toward measurement and data has moved the field toward evidence-based decision making, with emphasis on value-based payments predi-cated upon reliable data. In these contexts, the role of the physician remains critical as the primary control of spending decisions in the system, but it is a role that increasingly is under scrutiny. This session will explore models of physician organization, complexities of compensation and productivity, and incorporating physicians into a sustainable management structure.

8:30 a.m. – Noon

Advanced Critical ThinkingSucceeding in any leadership role requires thinking criti-cally and making quality decisions on behalf of organiza-tional stakeholders, even in the face of challenges such as imperfect/incomplete information, changing and unforeseen circumstances, and, of course, human nature in all of its complexity and unpredictability. This advanced session will focus on how to construct a persuasive argument and approach business problems systematically and thoroughly, producing solutions to problems that are well-reasoned, likely to be well-received by decision makers, and able to be implemented with success. This includes introduction to, and practice using, analytical frameworks that can apply to any leadership challenge or opportunity—regardless of industry, company, or job function—to solve problems and communicate proposed solutions effectively. The session concludes with an exploration of how to increase one’s overall level of persuasiveness so that a well-reasoned solution is likelier to get a “Yes.”

Noon – 12:15 p.m.

Wrap-up, Next Steps, and Departure

WEDNESDAY, MAY 4

TUESDAY, MAY 3

CLOSING SESSION: June 6-8, 2016

9 – 9:30 a.m.WELCOME BREAKFAST AND INTRODUCTIONS

9:30 – Noon

Leadership Presence (Part 1)

Individuals with leadership presence convey an authoritative, decisive stance with confidence and credibility. It is a com-bination of several factors—part communication style, part appearance, and part “gravitas.” In this two-part session, faculty will use videos, cases, and live feedback to explore this important factor of leadership, and allow participants to receive feedback on their own personal leadership presence.

Noon – 1 p.m.LUNCH

1 – 4:30 p.m.

Leadership Presence (Part 2)

8:30 a.m. – Noon

Leading Under UncertaintyPhysicians regularly make critical decisions under intense time pressure, often with a lack of complete information, or even with conflicting information. Team settings can exac-erbate these issues, as team members can disagree about a course of action and have differing work styles, interests, or value systems. Using a complex simulation that poses life-threatening consequences, this exercise explores how different leadership and collaborative approaches can affect team performance in situations characterized by time pres-sure, limited and asymmetric information, and the potential for cognitive biases.

Noon – 1 p.m.

LUNCH

1 – 4:30 p.m.

Collaborative LeadershipWhat is the responsibility of a leader in a knowledge-based organization? This session will focus on uncovering issues that are critical to leading collaborative teams in health-care organizations today: how to lead and coordinate across diverse cross-functional knowledge areas, the challenges of motivating technical experts, and creating a culture of open communication and candor.

8 – 11:30 a.m.

Positive LeadershipThis program begins with a review of the leadership require-ments for the physician of the future and a self-assessment of strengths. The program concludes with a tool focused on playing to individual strengths: The Reflected Best Self. This tool is based on the concept that fostering excellence offers a unique feedback experience, allowing leaders to tap into strengths that they may not be aware of and contribute more to their organizations.

11:30 a.m. – Noon

Wrap-up and Departure

MONDAY, JUNE 6

TUESDAY, JUNE 7

WEDNESDAY, JUNE 8

Allan M. FilipowiczAssociate Dean for Executive Education, Clinical Professor of Management and OrganizationsSamuel Curtis Johnson Graduate School of Management, Cornell University

Faculty

Advanced Executive Leadership for Physicians2016 OPENING SESSION: MAY 2-4 l 2016 CLOSING SESSION: JUNE 6-8 l New York City

Gloria Kupferman has more than 30 years of experience in the fields of health economics and healthcare financing. In her current position, Ms. Kupferman oversees the DataGen national information product line. Ms. Kupferman has analyzed and modeled various hospital reimbursement alternatives, conducted extensive research and analysis on hospital marketbasket indexes, and developed a series of reports and analyses on health maintenance organization finances and premiums. Ms. Kupferman is a nationally recognized expert and speaker on hospital financial and quality issues such as value-based purchasing, bundled payments, and the Affordable Care Act. Previously, Ms. Kupferman worked at the New York State Department of Health and the Dormitory Authority of the State of New York. Ms. Kupferman received a Bachelor’s degree in Mathematics and a Master of Business Administration degree from the State University of New York at Albany.

Professor Filipowicz’s research focuses on how emotions drive or impede leadership effectiveness, at both the intrapersonal and interpersonal levels. Within this domain, he studies the relationship between emotions and risky decision making; the influence of humor on both leadership and negotiation effectiveness; and the impact of emotional transitions in negotiations. His work has been published in the Journal of Personality and Social Psychology, Journal of Behavioral Decision Making, Journal of Operations Management, International Journal of Forecasting, and Creativity Research Journal.

Professor Filipowicz teaches managing and leading organizations, negotiations, executive leadership and development, leading teams, and critical and strategic thinking. He has taught executives across the globe, from Singapore to Europe to the U.S., with recent clients including Medtronic, Bayer, Google, Pernod Ricard, and Harley-Davidson.

Professor Filipowicz received his Ph.D. from Harvard University. He holds a Master of Business Administration degree from The Wharton School, a Master’s degree in International Affairs from the University of Pennsylvania, and degrees in Electrical Engineering and Economics from Cornell University. His professional experience includes banking (Bankers Trust, New York) and consulting, including running his own boutique consulting firm, and four years with The Boston Consulting Group in Paris.

Gloria KupfermanVice President and Chief of Healthcare AnalyticsDataGen

Elizabeth (Beta) Mannix, Ph.D.Associate Dean for Executive MBA, Ann Whitney Olin Professor of Management, Professor of Management and OrganizationsSamuel Curtis Johnson Graduate School of Management, Cornell University

Professor Mannix’s research and teaching interests include influence, power and executive presence, diversity and women in leadership, strategic negotiation, high performance teams, and organizational change and renewal.

Professor Mannix’s work has been published in such journals as Administrative Science Quarterly, Psychological Science in the Public Interest, Organizational Behavior and Human Decision Processes, Journal of Experimental Social Psychology, Journal of Personality and Social Psychology, Journal of Applied Psychology, and the Academy of Management Journal. She is the co-editor of the 15-volume book series, Research on Managing Groups and Teams. Her work has been recognized by awards from organizations such as the Academy of Management, Small Group Research, and the International Association for Conflict Management.

At Cornell University, she was the director of the Institute for the Social Sciences from 2005 to 2008, established to promote interdisciplinary research and to increase the University’s prominence in the social sciences. Professor Mannix is also the recipient of Johnson’s inaugural EMBA Globe teaching award and the Faculty Research Award. She is a Fellow of the American Psychological Society, the Society for Organizational Behavior, and The Academy of Management. Professor Mannix teaches and consults with firms and professional societies around the world.

Risa M. MishClinical Professor of ManagementSamuel Curtis Johnson Graduate School of Management, Cornell University

Risa Mish teaches courses in team leadership and critical and strategic thinking, in addition to serving as Faculty Director of the Johnson Leadership Fellows program. At Johnson, she has been the winner of the Apple Teaching Award, Stephen Russell Family Teaching Award, and Globe Award for Teaching Excellence.

Ms. Mish runs a management consulting and training practice, providing strategic advice and training to senior executives and human resources teams on a wide range of human capital issues, including effective team leadership; leading organizational culture change; critical thinking and problem solving; persuasion and influence; employee recruitment, motivation, and retention; employee assessment, coaching, and per-formance management; resolving employee and team conflicts; and minimizing employment litigation risk.

Before returning to Cornell, Ms. Mish was a partner in the New York City law firm of Collazo Carling & Mish LLP, where she represented management clients on a wide range of labor and employment law matters. Prior to that, she was a labor and employment law associate with Simpson Thacher & Bartlett in New York City, where she represented Fortune 500 clients in the financial services, consumer products, and manufac-turing industries. She is admitted to practice before the U.S. Supreme Court and state and federal courts in New York and Massachusetts. Ms. Mish earned her undergraduate degree from Cornell University and a Juris Doctor degree from Cornell Law School.

Sean Nicholson, Ph.D.Professor of Policy Analysis and ManagementCollege of Human Ecology, Cornell University

A graduate of the Johnson MBA program, Professor Noble-Grange teaches oral communication and manage-ment writing at Johnson. Her interests include persuasive speaking and writing, as well as gender and race differences in message perception. She was the founding director of the Office for Women and Minorities in Business in 1999 and President of the Noble Economic Development Group, a micro enterprise develop-ment consulting company, from 1994 to 1999. Professor Noble-Grange has served on numerous boards and is currently a trustee for Paul Smith’s College in the Adirondacks. She earned her undergraduate degree in communication studies and Russian in 1983 and her MBA from Johnson in 1994.

Dr. Nicholson is a professor in the Department of Policy Analysis and Management (PAM) at Cornell University and a Research Associate at the National Bureau of Economic Research. He is currently con-ducting research in three areas: the value of new medical technology, the extent and benefits of physician specialization, and the causes and consequences of geographical variation in medical spending.

Before joining PAM in 2004, Dr. Nicholson was a faculty member in the Health Care Systems Department at The Wharton School of the University of Pennsylvania. He worked for four years as a management con-sultant and taught high school for two years before enrolling in graduate school. He received his undergrad-uate degree from Dartmouth College in 1986 and a Ph.D. in economics from the University of Wisconsin-Madison in 1997.

Angela Noble-GrangeSenior Lecturer of Management CommunicationSamuel Curtis Johnson Graduate School of Management, Cornell University

Dr. Streck’s efforts at HANYS focus on health policy, delivery system reform, emerging models of care, pop-ulation health initiatives, risk management strategies, and physician initiatives. In addition, he works with HANYS Solutions to evaluate, develop, and execute new data-driven products to support members’ trans-formational strategies. Before joining HANYS in December 2014, Dr. Streck served 30 years as President and Chief Executive Officer of Bassett Healthcare Network, an academic medical center and Columbia University teaching affiliate based in Cooperstown, New York. He has experience in clinical integration, multi-institutional arrangements, leadership and management of multi-specialty physician groups, hos-pital operations, health system design and innovation, insurance partnerships, and active roles in federal and state health policy. He has served five New York State governors on advisory boards, key Department of Health committees, and state policy groups, including a decade of service as the Chair of the New York State Public Health and Health Planning Council.

Dr. Streck received his Bachelor of Science degree in Psychology from Oklahoma State University and his medical degree from the University of Missouri. He completed his training in Internal Medicine with special-ization in Endocrinology and Metabolism at the University of Rochester, Strong Memorial Hospital. He holds emeritus positions as Chief Executive Officer at Bassett and as Professor of Clinical Medicine at Columbia University Medical Center.

Kelly Price has worked in healthcare finance for two decades, starting with the New York State Department of Health, where she developed managed care rates for the Medicaid program. For the last 17 years, Ms. Price has helped members of HANYS understand changes in Medicare’s reimbursement systems. As Senior Director of the DataGen Group, a subsidiary of HANYS, she works with the hospital associations in 46 other states on Medicare and Medicaid reimbursement issues. Most recently, Ms. Price has been focused on pro-viding decision support and education to hospitals and health systems across the country as they prepare for health reform payment strategies, including shared savings and readmissions. Ms. Price’s team is currently providing data analytic support to 40 awardees of the Bundled Payments for Care Improvement demonstra-tion, including the Association of American Medical Colleges-convened group and the national nursing facil-ity provider, Genesis HealthCare. Ms. Price received her Bachelor of Arts degree in Criminal Justice from the State University of New York at Plattsburgh and a Master of Science degree from Rensselaer Polytechnic Institute.

Kelly PriceSenior DirectorDataGen Group

William F. Streck, M.D.Chief Medical and Health Systems Innovation OfficerHealthcare Association of New York State

TUITION

Advanced Executive Leadership for Physicians2016 OPENING SESSION: MAY 2-4 l 2016 CLOSING SESSION: JUNE 6-8 l New York City

Tuition is $5,500 per person and includes course work, materials, and most meals.Physicians who have attended The Academy for Healthcare Leadership Advancement are offered an individual alumni rate of $4,500 per person. Transportation and overnight accommodations are the responsibility of the participant.

PAYMENT AND REGISTRATIONRegistration to attend Advanced Executive Leadership for Physicians requires a payment of $5,500, or $4,500 for individual alumni of The Academy for Healthcare Leadership Advancement.

To register for the Advanced Executive Leadership for Physicians, go to hanys.org/physician-leadership. You may also register by mail or fax using the enclosed form, or by calling (800) 388-9821.

CANCELLATION POLICY: Reservations cancelled prior to April 4, 2016 will be refunded 50% of the tuition.

HOTEL ACCOMMODATIONSA block of rooms has been set aside at the SpringHill Suites by Marriott New York Midtown Manhattan/Fifth Avenue, 25 West 37th Street. The nightly rate is $305. To receive the group rate, please mention HANYS/Cornell room block, reference #M-5JKDZ71. The room block will be held until April 8 on a first-come, first-served basis. Telephone: (212) 391-2255

For additional information, please visit the hotel website: http://www.marriott.com/hotels/hotel-photos/nycsm-springhill-suites-new-york-midtown-manhattan-fifth-avenue/

PROGAM LOCATION

Cornell ILR Conference Center16 East 34th Street, 4th Floor, New York, New York 10016

CONTINUING EDUCATION

American College of Healthcare Executives (ACHE)The Healthcare Educational and Research Fund (HERF) is authorized to award 32.75 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit (non-ACHE) for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to ACHE for advancement or recertification.

CREDIT CARD INFORMATION

Advanced Executive Leadership for Physicians2016 OPENING SESSION: MAY 2-4 l 2016 CLOSING SESSION: JUNE 6-8 l New York City

Registration Form

Cornell ILR Conference Center, 16 East 34th Street, 4th Floor, New York, New York 10016

TUITIONIncludes coursework, materials, and most meals

m $5,500 per person

m $4,500 individual alumni of The HANYS/ Cornell Academy for Healthcare Leadership Advancement

TO REGISTERONLINEOnline registration is available at hanys.org/physician-leadership

BY MAILSend completed registration with payment to:

HANYSAttention: Cathy OxentineOne Empire DriveRensselaer, NY 12144

BY FAX BY TELEPHONEFax completed form to: (800) 388-9821(518) 431-7849 Ask for Cathy OxentineAttention: Cathy Oxentine

QUESTIONS?Cathy Oxentine, Office Manager, HANYS Solutions

(800) 388-9821

NAME

REGISTRANT INFORMATIONPLEASE PRINT OR TYPE

TITLE

FACILITY

ADDRESS

CITY/STATE/ZIP CODE

TELEPHONE NUMBER

EMAIL ADDRESS

FAX NUMBER

CREDIT CARD (please indicate type of card):

m MasterCard ®

m Visa®

m American Express®

m Discover®

TOTAL AMOUNT TO BE CHARGED:

NAME AS IT APPEARS ON CARD

CARDHOLDER BILLING ADDRESS (INCLUDING ZIP CODE)

EXPIRATION DATE CVV# (3-4 DIGITS FOUND IN SIGNATURE BAR ON BACK OF CARD)

CARDHOLDER SIGNATURE

2016

$

One Empire Drive, Rensselaer,NY 12144

www.hanys.org

The Healthcare Association of New York StateHANYS is the only statewide hospital and continuing care association in New York State, representing 500 non-profit and public hospitals, health systems, nursing homes, home care agencies, and other healthcare organizations.

The Samuel Curtis Johnson Graduate School of Management at Cornell University Founded in 1946, Johnson is consistently ranked as one of the nation’s top graduate schools of business. Johnson builds upon Cornell’s depth and breadth of distinguished research and teaching, and its vast, worldwide network of alumni, faculty, and colleagues. Johnson’s Executive Education is a member of the International University Consortium for Executive Education (UNICON). UNICON is an organization of business schools worldwide sharing a commitment to management and executive education and development. The Academy is also supported by the College of Human Ecology’s Sloan Program in Health Administration and the School of Hotel Administration.

Copyright © 2016 HANYS Services, Inc.

Advanced Executive Leadership for Physicians is a service mark of HANYS Services, Inc.

QUESTIONS ABOUT THE PROGRAM AND REGISTRATION? Contact Cathy OxentineOffice ManagerHANYS Solutions(800) 388-9821