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ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

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Page 1: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

ADVANCED MANAGEMENT PROGRAMFINAL REVIEW

Katarzyna ZygmuntowiczSeptember 2012

Page 2: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

CONTENT

1. INTRODUCTION

2. FOCUS AREA

3. AMP MODELS

4. ACTIONS

5. IMPACT

6. WHAT IS NEXT?

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Page 3: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

INTRODUCTION

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Page 4: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

LEADERSHIP PROJECT

OBJECTIVE

Set direction for the team that can allow to provide

connection to the vision, give a reference point for

decision making and keep higher level of motivation.

Create dashboards (MIS) that would provide information

that enables to lead OA EMEA team more efficiently and

effectively.

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Page 5: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

FOCUS AREA - PERFORMANCE

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Small Change Value to You Value to the Business AMP Tools

Creation and introduction of OA EMEA Vision and Values 

Identification of personal values, linked to Thomson Reuters ones

Establishment of 7 dashboards

Creation of OA EMEA MT Hub page

Focus on tasks allocation and communication

“MTalks” - management discussion about talent management

 More visibility on teams performance in multiple areas

Optimized and efficient decision making

More awareness about time spent on leading, managing, operating

Higher level of inclusion and self-motivation

Understand people alignment and disconnects

Understand benefits of “self-questioning” approach

More independent team, able to maintain team’s operations rhythm during my leave

Succession planning and back up tasks assignment in case of absence

Better identification of personal values with Thomson Reuters ones resulting in higher engagement and increased motivation

Structured approach for following team’s performance and increased accountability using dashboards

More efficient allocation of tasks – based on strengths (CVF output); if required one task performed by more people to cover end to end process

More efficient delegation of tasks, based on LMO model (e.g. 3rd Party in-housing process)

More usage of coaching approach (e.g. when guiding on challenging tasks)

Strategic Execution 

Competing Values

Framework

Leading Managing Operating

Listen Value Respond

360’ feedback

Page 6: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

AMP MODELS USAGEStrategic Execution

Coaching / mentoring session discussion

Creation of vision / values

Vision / values implementation exercise, followed by “cascaded” exercises with all team members

Competing Values Framework

Completion of CVF exercise by OA EMEA MT

Discussion about CVF model and implementation of observations

Leading Managing Operating

Analysis of day to day activities

Listen Value Respond

Completion of LVR exercise by OA EMEA MT

Role-play and discussion about the model

Optimizing personal style in day to day interactions

360’ feedback

Discussion with line manager, followed by individual analysis of the results / feedback

Actions: building on strengths / raising awareness and focusing on improvements

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Page 7: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

ACTIONS: OA EMEA VISION

OA EMEA team ensures first class data and competitive advantage in the marketplace through continual development of people and their potential, out of the box thinking, encouragement of new solutions and collaboration within OA and with stakeholders.

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Page 8: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

ACTIONS: OA EMEA VALUES COLLABORATION

Active and synergetic collaboration focused on trust and building relationships.

CREATIVITY

Constant focus on initiating new activities and adopting existing best practices to advance team’s performance.

CUSTOMERS

Deliver first class data in-line to customers’ expectations and needs, fostering competitive advantage in the marketplace.

EFFICIENCY

Demonstrate dynamic efficiency focused on building on possessed knowledge, experience and available tools.

EXCELLENCE

Continual development of people and their potential, aiming at excellence in each action and undertaking.

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

3 C + 2 E

=

OA EMEA

Page 9: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

ACTIONS: DASHBOARDS (MIS)

Establishment of 7 dashboards to be uploaded on OA EMEA MT The Hub page focused on following areas:

Quality

Timelines

Projects Delivery

Productivity

Process Rules /

Market Manuals

Attrition

Sick leaves

Dashboards, based on the structured approach of information availability, allow for more efficient management of team’s performance, high level visibility about progress on specific areas, increased accountability and optimized decision making.

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Page 10: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

IMPACT What was your biggest learning from the Advanced Management Program

experience that will help you most in your future?

Strategic Execution model

support in the creation of vision and values

better understanding of key priorities and major challenges of the business

more visibility into current and future situation of the team

Feedback / impact:

“natural” implementation of vision and values; team open to repeat the same exercise with their groups

more focus on leading, guiding and inspiring others, leaving more independence

using new models helped in observing better team’s strengths and focus areas that are often hidden in daily dynamics

structuring key areas of team performance with focus on more accountability

fostering collaboration between team members

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

Page 11: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

WHAT IS NEXT?

INTRO PROJECT FOCUS AREA AMP MODELS ACTIONS IMPACT WHAT NEXT

“Living” vision and

values

Regular usage of

dashboards

Creation of team’s

strategy

Usage of remaining AMP tools

Maintainingnetwork

Continuous leadership

skills development

Page 12: ADVANCED MANAGEMENT PROGRAM FINAL REVIEW Katarzyna Zygmuntowicz September 2012

Katarzyna (Kasia)Zygmuntowicz