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AFRICAN INNOVATOR INNOVATION INSIGHTS FROM AFRICA’S DECISION MAKERS WWW.AFRICANINNOVATORMAGAZINE.COM VO2, ISSUE NO.2 R34.95 Incl. VAT CYBERCRIME THE DARK SIDE OF MOBILE MANIA THE LIST 10 AFRICAN TECH INCUBATORS TO WATCH INTERVIEW AFRICA IS MICROSOFT’S SECOND BIGGEST INVESTMENT CHINEDU ECHERUO NIGERIAN ENTREPRENEUR CATCHES APPLE’S EYE ISSN 2304-4179 Introducing the leaders of Africa’s biggest ICT companies! www.africaninnovatormagazine.com Volume 2, Issue 2 Africa’s TOP 20 CEO, ZINNOX COMPUTERS LEO STAN EKEH Computer King! “APPLE COMPUTERS LIFTED THE VEIL FROM MY EYES” Tech CEOs PAGE 20

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African Innovator Magazine (AIM) showcases innovative technology solutions to business challenges on the continent. We achieve this by talking to African business leaders responsible for driving innovation within their organisations.

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Page 1: African innovator magazine issue 2 2013

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CYBERCRIMETHE DARK SIDEOF MOBILE MANIA

THE LIST10 AFRICANTECH INCUBATORSTO WATCH

INTERVIEWAFRICA ISMICROSOFT’SSECOND BIGGESTINVESTMENT

CHINEDU ECHERUONIGERIANENTREPRENEURCATCHES APPLE’SEYE

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Introducing the leaders of Africa’sbiggest ICT companies!

www.africaninnovatormagazine.comVolume 2, Issue 2

Africa’sTOP 20

CEO, ZINNOX COMPUTERSLEO STAN EKEH

Computer King!“APPLE COMPUTERS LIFTED THE VEIL FROM MY EYES”

Tech CEOsPAGE 20

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We dream in Microsoft.

What we see in those dreams are businesses improving sales. Reducing costBoosting productivity. And promoting collaboration. All with the power only Microsoft® technologies can bring. If you have a goal, a vision -- or a recurring business dream -- give us a call. You’ll see we never stop thinking about how we can help you build business value. To learn more about our expertise, visit avanade.com.

When it comes to the cloud, you may be overwhelmed by the options. Public, private, or hybrid? Software-as-a-service, platform-as-a-service, or infrastructure-as-a-service? With so many possible paths to pursue, many organisations’ cloud initiatives remain grounded. Or worse, veer dangerously off course.

With Dimension Data, you can be sure you’re making the best choices for your organisation’s future. With our comprehensive range of Cloud Services, we help you at each step of your journey towards the cloud.

Contact us, or visit our website for more information on our portfolio of Cloud Services.

You’re thinking, I have a lot of options in the cloud, but where do I start?

We’re advising ...

22640 DD IT News Africa DPS Ad_v2.indd 1 11/09/2013 16:08Outside Cover + Spine.indd 2 10/9/2013 9:44:50 AM

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When it comes to the cloud, you may be overwhelmed by the options. Public, private, or hybrid? Software-as-a-service, platform-as-a-service, or infrastructure-as-a-service? With so many possible paths to pursue, many organisations’ cloud initiatives remain grounded. Or worse, veer dangerously off course.

With Dimension Data, you can be sure you’re making the best choices for your organisation’s future. With our comprehensive range of Cloud Services, we help you at each step of your journey towards the cloud.

Contact us, or visit our website for more information on our portfolio of Cloud Services.

You’re thinking, I have a lot of options in the cloud, but where do I start?

We’re advising ...

22640 DD IT News Africa DPS Ad_v2.indd 1 11/09/2013 16:081_Advertorial Contents.indd 3 10/9/2013 9:42:37 AM

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The release of sensitive information by former USA National Security Agency (NSA) contractor Edward Snowden, ‘the whistleblower’, as well as developments in the extradition charges against editor-in-chief and founder of WikiLeaks, Julian Assange, is a stark reminder of the strategic importance of data – and the reason security remains front-of-mind for decision makers. Protection of assets, at every level, is topical and included in most ICT discussions today. This edition of African Innovator Magazine is dedicated to security technology and strategy, that which is used to protect businesses internally and externally. We have solicited input from industry leaders and experts who have provided frank accounts of trends that impact this critical area of ICT, as well as international best practice, challenges and approaches. In this edition we re�ect the various dimensions that exist within the security paradigm, from technologies to imple-mentation strategies, and cause & affect.

In line with African Innovator Magazine’s mandate to pro�le leading technology companies and the conti-nent’s top innovators, we believe it �tting that we pro�le “Africa’s ICT Champion”, Leo Stan Ekeh. Ekeh founded and established a successful technology-focused West African operation and has done so by lever-aging off the bene�ts of technology to address challenges and make a difference to society.

We hope you enjoy the read.

FROM THE PUBLISHER

A.S. Wakama Publisher

Africa, moving forward securely

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A rich editorial mix makes AIM a must-read. A magazine to savour, and a source of reference to keep.

CONTENTS

36 BYOD: The future is here - Simon Campbell-Young 39 Why a User Access Control Policy is crucial for your organisation - François Amigorena 42 Managing mobile security risks - Tyl Hannemann 44 With a solid strategy you will mobilise your organisation effectively - Grant Selvan 46 How Africa’s ingenuity can fuel and sustain growth - Jean-Claude Bastos de Morais

Industry Analysis

60 Africa is Microsoft’s second biggest investment - Mteto Nyati

Industry Leaders

12 Leo Stan Ekeh on building a West African tech empire 16 Chinedu Echeruo - African entrepreneur sells mobile app and catches the eye of Apple Computers18 Herman Kojo Chinery-Hesse - Words from Ghana’s “Bill Gates of Africa”

The Innovator

62 Better bandwidth, bigger DDoS application level risk - Perry Hutton

Digital Africa

20 Africa’s most influential Technology CEOs26 10 African Innovation Incubators to watch 30 10 African eCommerce websites making waves 34 Five great African tech innovations

The List

50 Forensic technology and seeking the truth52 Cybercrime - the dark side of mobile mania54 Africa: Imagining the possible57 Baba Jukwa, social media and Zimbabwe

Features

64 Technology will ensure world watches Zimbabwe

Country Focus

6 Snippets of Major ICT Developments on the Continent

Tech News

10 Jabra Solemate11 Xperia Z tablet 11 Fujifilm HS30

Gadgets

8 A Round-up of Major ICT Events and Networking Functions

Social Scene

Publishing Director A. S. Wakama, Editors Chris Tredger, Charlie Fripp, Business Development and Sales Vardis Banga ([email protected]), Layout and Design Jevon Johnson, Publisher ITNA Publishing (Pty) Ltd, Address Old Trafford 2, Isle of Houghton, Boundary Road, Houghton, Johannesburg, Gauteng, South Africa, Telephone +27 11 026 0982

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06 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

fast laneN E W S

Tanzania: funds fi asco hamperingrural connectivity

TANZANIA’S MINISTRY OF COMMUNICATIONS, SCIENCE AND TECHNOLOGY IS SEEKING TO RAISE MORE THAN $148-MILLION TO CONNECT OVER 200 RURAL VILLAGES BY CONSTRUCTING NEW TELECOMMUNICATIONS TOWERS ACROSS THE COUNTRY.

LOCAL MEDIA HAVE REPORTED THAT THE ALLOCATION OF FUNDS TO THE UNIVERSAL COMMUNICATION SERVICES AC-CESS FUND (UCSAF) BY THE WORLD BANK HAS BEEN MET WITH OBJECTION BY TANZANIA’S GOVERNMENT.THE MINISTRY’S DEPUTY MINISTER JANUARY MAKAMBA SAID THAT THE TANZANIAN GOVERNMENT IS ALREADY IN TALKS WITH THE INDIAN GOVERNMENT ABOUT THE ALLOCATION OF FUNDS FOR THE PROJECT.“IF WE GET THESE FUNDS, WE WILL THEN BE ABLE TO CONNECT ALL AREAS THAT MANY MEMBERS OF PARLIAMENT HAVE REQUESTED BE CONNECTED WITH TELECOMMUNICATIONS SERVICES,” SAID DEPUTY MINISTER MAKAMBA IN A HOUSE SITTING.

Nigeria’s Swift Networks to put LTE to the testNigerian broadband internet and data services pro-vider Swift Networks has announced that they will be conducting Long Term Evolution (LTE) network tests with over 500 volunteers who will be putting the new network through its paces in preparation for its launch in Lagos.“This will be Nigeria’s fastest and most reliable 4G LTE network; we will not rush this launch and will take every care to ensure that we get it right the � rst time. Getting the most aggressive users from our current customer base to test-drive it will enable us to debug and � ne-tune it to meet the exerting demands of our target customer base”, said Chukwuma Okoye, Chief Operat-ing Of� cer at Swift.

He added that it is impor-tant that the volunteers give critical feedback on download and upload speeds, as well as uptime and the latency of the network.

Electronics giant Samsung unveiled its latest tablet, the GALAXY Note 10.1, 2014 Edition, at the Samsung Unpacked event held in August in Berlin, Germany.The device makes use of a WQXGA Super clear LCD (2560 x 1600) resolution in a 10-inch display, 1.9 GHZ Octa Core processor (for 3G / WiFi only version) and 3GB RAM.“The new GALAXY Note 10.1 is the most progressive 10-inch tablet, delivering the best viewing and multitasking experiences. It is the most recent demonstration of Samsung Mobile’s focus on constant product innovation to stay aligned with shifting consumer interests,” said JK Shin, CEO and President of IT & Mobile Division at Samsung Electron-ics.“The GALAXY Note 10.1 (2014 Edition) unites a range of features that will consistently surprise consumers as they realize how much easier and more enjoyable it makes their everyday lives,” he said.

SAMSUNG REVEALS NEWGALAXY NOTE 10.1

781 million mobile subscriptions in AfricaNigeria and South Africa are two of the continent’s most connected coun-tries in terms of mobile phone subscriptions and have helped to push up overall numbers on the continent to over 781-million subscriptions. This is according to Ericsson’s annual Mobility report.Nigeria has been the fastest growing country on the continent, adding more mobile subscriptions than any other country. In the second quarter of this year, the nation added 20-million new connections.According to the Nigerian Communications Commis-sion (NCC), the country has 181-million connected lines and over 120-million active lines.On a global scale, Africa is the third-most connected in terms of mobile subscrip-tions, surpassed only by Asia Paci� c and China, which cur-rently have 1.28 billion and 1.17 billion mobile subscrip-tions respectively.

39482

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SOCIAL SCENE

08 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Social SceneTHE INNOVATION DINNER SERIES BRINGS TOGETHER SENIOR EXECUTIVES TO DISCUSS BURNING ICT ISSUES

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09 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Africa is on its way to realising massive technology growth and increased connectiv-ity fuelled, in part, by the adoption and appli-cation of cloud solutions. Driven by mobile applications and economic aid, amongst oth-ers, there are increased rates of adoption of cloud within government services, education

and other key sectors. At ITNewsAfrica’s Innovation Dinner fo-cused on Real-world cloud adoption, hosted on 05 September in Johannesburg, ICT in-dustry leaders, market analysts and business operators delved into the dynamics of cloud solution adoption globally - but particularly

within Africa and South Africa.

Cloud adoption is on the increase because it is a more cost-effective way of managing IT infrastructure – mainly due to the various �exible options that are offered.

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Portable speakers are important for users who need an easy solu-tion to play their favourite music while away from a decent sound system. There are many occasions where a portable speaker will come in handy and Jabra’s Solemate solution may be small in size, but it has really big sound.First impressions do count, but users should not be fooled by the unit’s small size. The old saying ‘dynamite comes in small pack-ages’ is very true for the Solemate. Making use of Bluetooth con-nectivity, it is incredibly easy to set up and pair with any Bluetooth capable device.There is nothing more frustrating than setting up an electronic device that requires extensive knowledge of physics and astronomy.

Luckily Jabra (as they do with all their products) makes it very easy – � ip and hold the Bluetooth switch and simply add it to the music device of choice. It is really that simple.As a whole the unit is incredibly easy to operate – the top of the device houses the volume buttons and a button to check the battery level. On the side sits the On/Off/Bluetooth switch and underneath that one will � nd the audio-in jack and the micro-USB port for charging.

PRICE: $120Available at all reputable electronics outlets in South Africa

10 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

fast lane

Must-Have GadgetsG A D G E T S

JABRASOLEMATE

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SONY EXPERIA Z TABLET

As far as tablets go, the market is fairly crowded with manufactur-ers trying to out-do each other around every bend, curve and angle.Speci� c features aside, all tablets are pretty much the same – a � at piece of electronic bread, buttered on both sides with a shiny casing and crammed with a tasty � lling of wires, chips and compo-nents.The � rst thing that users will notice is the weight – it tips the scale at only 495 grams. That is more than a 100 grams lighter than the iPad with Retina Display. From there users are bound to pick it up and twirl it around to investigate where the weight went, which is when they will notice a second feature - it is the thinnest tablet on the market, while still retaining a 10.1 inch, 1200 x 1920 pixels display.Working off a Quad-core 1.5 GHz Krait CPU, Android OS 4.2 and 2 GB RAM, means that users will be able to put the tablet through its paces without worrying too much about burning out a chip or popping a circuit board. In this respect, it performs beautifully – and that is probably the most sought after aspect for consumers.Being a Sony product, it also comes with a number of pre-installed Sony apps, such as Music Unlimited, Video Unlimited, PlayMemo-ries Online, PlayStation Market and Xperia Link. While not all of those services are available in South Africa, in theory they do work.The tablet also comes with an app called Remote Control – which is really exactly what its name suggests. Opening the app, users will be able to select a number of devices such as televisions, home theatre systems and DVD players, and then after a short setup, be able to control them with the tablet’s built-in RF capabilities. The Xperia Z is incredibly light and easy to hold, works pretty well and is ultra-responsive. The button placement and card slots could have been designed a bit better, but users should get used to it.

PRICE: $629Available at all reputable electronics outlets in South Africa

With so many cameras on the market, it is dif� cult to decide which one will be better suited to a user’s needs. The beauty of choice is that users can decide whether they want a compact camera, an SLR or a just a point-and-shoot model.

Fuji� lm’s HS30 falls squarely within the compact camera space, and while it will not win any awards for ingenuity or design, it is a great camera to take along on a � eld trip or just to capture family photos – with minimal fuss.

The business end has a maximum resolution of 4608 x 3456, and supports up to seven smaller resolutions that will save on memory space if users are running low. In terms of aspect ratio, the 16.0 megapixel camera supports 4:3, 3:2 and 16:9, with a 6.4 x 4.8 mm EXRCMOS sensor size. With that, it can achieve a maximum shutter speed of 1/4000 of a second.

The HS30 is a great compact little camera and everything works as one would expect. Aside from a few design � aws, the unit performs pretty well – if not for the battery. In general, it takes excellent qual-ity images and the 30x zoom is fantastic.

With a small build and being lightweight, it can easily � t into a bag for a day out.

PRICE: $370Available at all reputable electronics outlets in South Africa

FUJIFILM HS30

11 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

FUJIFILM’S HS30 FALLS SQUARELY WITHIN THE COMPACT CAMERA SPACE, AND WHILE IT WILL NOT WIN ANY AWARDS FOR INGENUITY OR DESIGN, IT IS A GREAT CAMERA TO TAKE ALONG ON A FIELD TRIP OR JUST TO CAPTURE FAMILY PHOTOS – WITH MINIMAL FUSS.

THE XPERIA Z IS INCREDIBLY LIGHT AND EASY TO HOLD, WORKS PRETTY WELL AND IS ULTRA-RESPONSIVE.

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Zinox Technologies freely communicates its ambition to become “the preferred IT brand in Africa and beyond.” Short term plans may give impetus to the realisation of this objective: in May this year the compa-ny’s leadership announced plans to launch what it described as “Africa’s largest single ICT product mall” by 2016.

Ekeh also founded several now estab-lished ventures including Task Systems Ltd., Technology Distributions, ICT Brokers and TD Plus, and is the recipient of over 60 awards, including the Icon of Hope bestowed on him by former Nigerian President Oluse-gun Obasanjo and the IT Personality of the Year Award which he received in 2011.

Task Systems Ltd. is credited with digitis-ing print media, advertising agencies and publishing houses in Nigeria.

He has been voted and honoured as an African ICT Champion by profession-als across the continent, an accolade that means a great deal to him.

So, when Leo Stan Ekeh offers advice on making it in the ultra-competitive and often unforgiving world of ICT, most people in the technology game sit up and listen.

A young Ekeh

Leo Stan Ekeh was born in 1956 in Amauburu, Ishi Ubomiri, Mbaitolio of Imo State in Nigeria. His father was a nursing su-

Nigerian entrepreneur, CEO and Chairperson of ICT company and computer manufacturer Zinox Technologies Ltd. Leo Stan Ekeh is a respected and recognised name within Africa’s ICT landscape. A trained economist and risk manager, he ini-tially had visions of establishing and running the largest transport network in West Africa, however his studies chartered a course for him directly into the realm of technology.

Zinox Technologies Ltd. was estab-lished in 2001 and is focused on computer hardware manufacturing, distribution, ICT solutions, telecommunications, sales and

support. It is an inter-national company with over 20 of�ces located across West Africa. Zinox Computers is acknowl-edged as Nigeria’s �rst Internationally Certi�ed Branded PC with the Naira sign on its inter-national keyboard – a �agship for the establish-ment of an IT identity for the country.

Leo Stan Ekeh has established this IT hardware and services empire and, over the years, distinguished the business (as well as himself) in the process.

“The potential of his (Jobs’) Apple Computers lifted the veil from my

eyes and I not only saw the answer to the challenges in the Nigerian

media, I also saw the road that the entire nation must take in her quest

for development. The Apple con-nected with my inner yearnings and

I answered to the call – my career crystallized before me and there

has been no going back,” he explains.

12 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

on building a West African tech empireLeo Stan Ekeh“Technology has brought freedom to Africa the way no individual or institution could have done.”

By Chris Tredger

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13 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

HANDS ON THE INNOVATOR

perintendent at the Owerri General Hospital and his mother was a trained dietician.

He grew up in Owerri and Lagos and was interested in construction from an early age.

“I was very restless but a good boy. As a child I loved to build, to put things together. Somehow I cherished the things that were called mine. For example, my books in school were so precious to me that even in the �eld, playing football, I would sling my school bag on my head. I loved standing by the truth and hated to be cheated or to be worsted in a relationship,” says Ekeh.

Education took him overseas and he earned his BSc Economics degree in Chandi-garh, India, as well as a post-Graduate Certi�-cation in Risk Management from the UK.

It was upon his return to Nigeria in 1988 that his career started with the idea of initiat-ing what he called “a rescue mission” for the print media – supplying the technology to speed up production.

“I wanted to �oat a newspaper,” he ex-plains. “Owning a newspaper was very attrac-tive because of the central role of the press in the running of the day-to-day lives of the people. The medium wielded a lot of power and whoever controlled it was most likely to be in�uential in society. However, on making contact with the media, I discovered that the newspaper industry in Nigeria lacked the tools to be run as a pro�table business. They lacked technology and production was time wasting and tedious characterized by ana-logue practices like cutting and pasting. My �rst intuition was to provide compugraphics. The newspapers were encouraged to use the services provided then at Task Systems Limited to speed up production.”

A chance meeting with Jobs

Ekeh describes a chance meeting with Ap-ple’s Steve Jobs as “serendipity” and one that would change everything.

“The potentials of his Apple Computers lifted the veil from my eyes and I not only saw the answer to the challenges from the Nigerian media, I also saw the road that the entire nation must take in her quest for development. Apple connected with my in-ner yearnings and I answered to the call – my career crystallized before me and there has been no going back,” he explains.

In an interview with Nigeria’s Guardian newspaper, Ekeh said of the effect of Jobs death to Apple’s market in Nigeria, “I am somebody who experienced Steve Jobs

personally in London decades back, when he wanted me to work for Apple. His of�ce got me the African distributorship. Then, I was present at a presentation by Steve Jobs and after listening to him, I asked him why it was that Africa did not have a place in his road map. He answered honestly when he said: “Stanley, for us at this point the African mar-ket does not exist but we admit that Africa is an emerging economy and Apple would em-brace it.” He used the word embrace, saying that they would embrace Africa totally and today they are everywhere.

“It was after then, that his personal assistant sent a note to me where I was seated, saying that Apple would make things for Africa.

“To me, Jobs was more or less like a men-tor, though we are almost of the same age, but I respect his ingenuity, his creation was out of the world.

“God sent him to certify the digital world. I think he has done his job and passed it over to the rest after him and I believe that they would be able to interpret what he left behind. I met him personally and he encour-aged me to be here today and you can see

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the growth.”This meeting not only helped him

conceptualise his dream, Ekeh realised, as a result of this encounter that he wanted to emulate Jobs. His ambition was to be like Jobs and possibly beat his record. “But, unfortunately, the country you operate from has a lot to do with your success.”

Motivated by innovation and change

The founding chairman of Zinox Tech-nologies Limited is frank about technol-ogy in Nigeria and the road ahead for his country is on in terms of its application, innovation and development.

In the early days of building his career, Ekeh was motivated by a self-imposed duty to “demystify the computer” and evangelise the bene�ts to address what he perceived to be a large gap in technology. He referred to a reluctance of authorities at the time to acknowledge the advantages of technology.

“Nigerians were going through hell to source the technology to run their business-es… I could clearly see the entrepreneurial opportunities embedded in Information Communications Technology, I had the learning, the heart and the goodwill to take advantage of those opportunities and I did,” he says.

Today, Ekeh continues to be optimistic about technology, about innovation and about the continent.

“Technology has brought freedom to Africa the way no individual or institution could have done. Today people can express themselves and can make contributions to the development of thought patterns with-

out the restrictions of time and space. Tech-nology is helping to deepen the democratic experience in Africa. For example, in 2006 and again in 2011, my company has had to supply over 120,000 laptops and DDC Machines to salvage the voters’ registration exercise for general elections in Nigeria. The objectives of free and fair elections are becoming more attainable by the day because of the impact of technology and we thank God that He used us to deliver Nigeria in this respect,” he says.

Education �rst

He believes that innovation should be about change, about that which advances corporate objectives or leads to an improve-ment in living conditions. “It is through Innovation that you can domesticate tech-nology and that is the mandate of Zinox,” says Ekeh.

He also agrees with the notion that

no-one is destined to be poor in th is knowledge century and says that technology has created a level playing �eld, in which anyone can aspire to greater heights.

“There are those who argue that access to education and subsequently access to technology are still not guaranteed in many developing countries. They argue that to that extent there are people who will end up poor - not of their own making but because their ‘catchment’ area was under-served. That position mirrors the exception and not the unlimited opportunities that are available to the citizenry as a result of technology. It is true that higher education is likely to give you a better mastery of tech-nology,” Ekeh explains.

“However technology yields productivity

and pro�t - cobblers do not just mend shoes they design and make them; tailors are full blown fashion designers, photographers make book albums, and farmers target higher yields – all because of improved tech-nology. Need I remind all that just one tablet can motivate a start-up that could change the life of an entire community? With proper use of technology no one can live below the poverty line,” he continues.

Looking ahead, Ekeh acknowledges that the most pressing challenges for Africa, in terms of technology, are power supply, lack of quali�ed manpower, preference for foreign tech over locally produced goods, regulation/ policy and availability of funds to support startup ventures.

But, as a spirited tenacious individual, he states that Africa is the continent of the future and is still untapped in terms of its natural and human resources.

Ekeh’s advice to those considering a

future in technology: “persevere, don’t be intimidated and always stand on the side of integrity.”

“Technology has brought freedom to Africa the way no individual or institution could have done.

CHRIS TREDGERITNEWSAFRICA.COM

THE INNOVATOR

14 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

“NIGERIANS WERE GOING THROUGH HELL TO SOURCE THE TECHNOLOGY TO RUN THEIR BUSINESSES... I COULD CLEARLY SEE ENTREPRE-NEURIAL OPPORTUNITIES EMBEDDED IN INFORMATION COMMUNICATIONS TECH-NOLOGY, I HAD THE LEARN-ING, THE HEART AND THE GOODWILL TO TAKE ADVAT-AGE OF THOSE OPPORTUNI-TIES AND I DID”

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Nigerian entrepreneur catches the eye of tech giant Apple

Chinedu Echeruo

16 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Apple is arguably one of this generation’s biggest technology companies. With billions of dollars generated through the sale of everything from smartphones to tablets, one could be forgiven for thinking the Company might have neither the time, nor the inclination to engage with African markets – or entrepreneurs.

But that is exactly what happened to Nigerian-born entrepreneur Chinedu Echeruo. Apple acquired his start-up venture HopStop.com in July 2013 for an undisclosed amount and, in so doing, lifted the pro�le of other African start-ups.

HopStop is a mobile application that provides an online city transit guide for over 100 metropolitan areas world-wide. Apple purchased the company in a bid to enhance the capabilities of its own mapping software.

But who is Chinedu Echeruo? And why did Apple show interest in this speci�c company?

Echeruo was born in Ni-geria and grew up in Lagos where he attended Kings College. Upon complet-ing his studies, the young entrepreneur-in-training relocated to the Unites States of America in 1995, and went on to obtain

an MBA from Harvard Business School and a Bachelors Degree from Syracuse University.

After university Echeruo worked as an analyst at several investment banks and hedge funds, including J.P Morgan Chase, where he was involved in a broad range of mergers and acquisitions, �nancing and private equity transactions. Echeruo was also involved with AM Investment Partners, a $500-million volatility-driven convertible bond arbitrage hedge fund.

Realising the need for a door-to-door public transport app, complete with step-by-step directions and maps for North American and European cities, he founded Hop-Stop in 2005.

The HopStop solution

“Every entrepreneur starts off thinking ‘What’s a prob-lem I can �x?’ The problem for me was how to get from Point A to Point B in New York,” Echeruo told The New York Times. “A transit authority that has, say, 75 buses in an urban town, they can go through the process of hiring some custom software programmers. But if they worked with us, they can have a trip planning service that is avail-able to their users within two months,” he continued.

HopStop grew in popularity and expanded its transpor-tation network. In 2008 the Company attracted 1.5 million visits and secured 8 million pageviews and 25 million ad impressions per month.

The Company was recognised as one of TIME maga-

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HANDS ON THE INNOVATOR

zine’s 50 Coolest Websites of 2006 and was included amongst Travel + Leisure’s Top 25 Travel Websites of 2007. In the same year, Echeruo was named Black Enterprise Magazine’s Small Business Innovator of the Year and listed in the publication’s Top 40 under 40.

Echeruo then co-founded Tripology, Inc. in 2006 and served as the Company’s Chief Architect. Tripology is an interactive travel referral service focused on connecting trave-lers with quali�ed and customer-rated travel specialists.

“We’re matchmakers in more ways than one. Tripology marries the high tech of the Web with the high touch of travel to bene�t consumers and travel agents. While con-ventional wisdom once held that the Web would destroy travel agents by empowering consumers to book directly with travel sup-pliers, many travel experiences cannot be commoditized. Tripology connects travelers with the specialized travel agents that can turn their dream trips into reality,” he said at the time.

Tripology.com was acquired in 2010 by Rand McNally.

In order to start a private equity fund focused on Africa, Echeruo stepped down as CEO from HopStop in 2009 and was replaced by Joe Meyer, formerly Vice Presi-dent & General Manager for AOL’s Quigo Technologies.

“It was a very tough decision for me personally, as this was a company that I have started. But I felt where the company was and where it needed to go required a different skillset and a different leader. And I didn’t think that I had the particular strengths in running and growing an exist-ing business for pro�tability,” he told INC in an interview.

“One of the issues that I struggled with, was the products. I invested so much in the company, and even though we had made a decision to hire a CEO, there was a part of me that still wanted to hold on to the product. So initially the �rst six months or so of the company, I essentially wanted to still have a say in really having control of the product – because that was something that I was very passionate about. I was still very

invested in being involved in the tactical product decisions.” Need for change

After appointing a new CEO, Echeruo realised that things needed to change. “I realised that I had to let that go, which was a pretty dif�cult thing to do as an early stage CEO – to literally give up all ties to the company.”

Echeruo fought hard to make the transi-tion as smooth as possible. “There had been situations where the CEO-Founder transi-tions to a new CEO and there is con�ict, there is heat, as he disagrees with the way the new CEO is running the company. So I knew that, and I fought against that instinct, and I had to think clearly about my ego – I had to check that at the door.” After the transition and his subsequent stepping down, he still serves as a Chairman of the Board.

Currently a partner at Constant Capital Partners, a West Africa based investment bank, Echeruo serves as the company’s Head of Principal Invest-ing and manages Constant Capital’s principal investing and private equity business in all markets.

He also assisted in the sale of American Home Products’ food division to Hicks, Muse, Tate and Furst for $1.23-billion, and helped structure $624 million in �nancing for Clayton, Dubilier & Rice’s acquisition of Dynatech.

In 2012 Echeruo also launched his Crowd-Sourced Business-in-a-Box idea, which will allow African businesses to collab-orate on solutions. “There is no reason why every entrepreneur should have to reinvent the wheel every single time in all the coun-tries in Africa. My idea is essentially to have one place where a budding entrepreneur can access a template for starting a business, and then customize it to suit their own situa-

tion. Essentially a business-in-a-box,” he told a delegation at TEDxIkoyi.

Echeruo has proven that with a little bit of innovation, ingenuity and determination, any problem can be solved with the right mindset.

According to African Tech Daily, Echeruo represents Africa in a positive light and has further added to the credibility of the con-tinent. “Chinedu has not detached himself from Africa despite his mostly American educational background; he remains a huge advocate of successful business development in the continent and within his new role as Head of Principal Investing at Constant Capital his focus is on investing in African businesses. Last year he spoke at TedxIkoyi where he talked about his own business encounters and presented a new idea that

he envisions will transform entre-preneurship in the continent.”

And if any entre-preneur wants to follow in Echeruo’s footsteps, he told MSNBC’s The Grio that people should not chase their dreams.

“I wouldn’t advise people to chase dreams. Instead chase what inspires

you and makes you happy. They can very different things.”

“THERE HAD BEEN SITUATIONS WHERE THE CEO-FOUNDER TRANSITIONS TO A NEW CEO AND THERE IS CONFLICT, THERE IS HEAT, AS HE DISAGREES WITH THE WAY THE NEW CEO IS RUN-NING THE COMPANY. SO I KNEW THAT, AND I FOUGHT AGAINST THAT INSTINCT, AND I HAD TO THINK CLEARLY ABOUT MY EGO – I HAD TO CHECK THAT AT THE DOOR.”

CHARLIE FRIPPITNEWSAFRICA.COM

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18 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Just over two decades ago Ghanaian entrepreneur Herman Kojo Chinery-Hesse

co-founded SOFTtribe Limited, one of West Africa’s leading software companies.Chinery-Hesse turned a modest software business into an established enterprise,

focused on the design and implementation of computerised business application systems.

His achievements have earned him worldwide acclaim. He is the �rst person from Africa to win the Distinguished Alumnus Award from the Texas State Alumni Associa-tion and Texas State University. In 2005, he received an award for excellence in IT at the Millennium Excellence Awards in Ghana.

Chinery-Hesse, popularly known as the ‘Bill Gates of Af-rica’, has featured as a keynote speaker at the mobile, web and emerging technology confer-ence Tech4Africa.

African Innovator Magazine spoke to Chinery-Hesse to un-derstand the challenges faced by software entrepreneurs across Africa.

Why did you pursue a career in software engineering?

I didn’t have a choice, I want-ed to live in Africa and own a business. I studied manufactur-ing to be able to work in Africa and I had no money, but I had a personal computer (PC).

I realised that a PC will be a machine, a factory that could make software, so I ended up in manufacturing software. It is fun and very creative. It is lucrative for our part of the world, in our place and time.

“Bill Gates of Africa”

THE INNOVATOR

Herman KojoChinery-HesseWords from Ghana’s

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19 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Is Ghana currently driven by technology innovation? Not completely. There’s a bit of disconnect between the govern-

ment and the technology companies but I think it will cure itself soon.

Is it challenging to build and own a thriving technology company in Africa?

It’s challenging, the business environment is very rough. People don’t have money. In most cases the government does not buy from local com-panies. The policies are also riding behind the technology. The technologies are ahead of the policy. In lots of cases it is dif�cult. We don’t get a lot of support we need. We will �ght it out and make it work regardless of the challenges. What makes Africa’s business environment different from other global markets?

We are a developing world with infrastructure de�cits. The Internet is slow, the mobile phone features are different and people’s education levels are different.

If you are moving goods around, logistics becomes a problem. Some places have no roads although they have good products.

These are some standard African business problems that are gradu-ally fading away. I’m excited about what is happening in the African continent. There’s SMS and mobile phones, therefore 90% of the vil-lage population who could not have access before are now suddenly a market we can tap into and I think that’s a great opportunity.

How do you overcome Africa’s business challenges?

You have to hustle. SMS messaging does not have that problem. We can always send SMS information to the villages and get communica-tion and orders. There are now more sophisticated payment systems being introduced.

There’s a new wave that is coming which is very light in technology, which rides on the infrastructure that already exists in Africa. On the basis of that, we will make progress. It will happen. I didn’t come into Africa to waste my time.

What advice can you offer future technology entrepreneurs? They should persevere and come up with solutions that work in

Africa. They will be the world’s experts on those solutions. You can’t take a system from the other continents and dump it in Africa, it will never work – it will be too expensive and, in a lot of cases, it will fail. There is a great opportunity to create Africa friendly ‘tropically toler-ant’ software and technology that works in this environment. It is an area of specialisation which will come into value.

What about potential entrepreneurs that lack suf�cient skills?

They must make an effort to learn like we all did. I studied engi-neering. Programming is a hobby. I have never been to a program-ming class. It is all self-taught through trial and error. The current generation has the Internet. They must practice. It is completely achievable.

BONTLE MOENGITNEWSAFRICA.COM

THERE’S A NEW WAVE THAT IS COMING WHICH IS VERY LIGHT IN TECHNOLOGY, WHICH RIDES ON THE INFRASTRUCTURE THAT ALREADY EXISTS IN AFRICA. ON THE BASIS OF THAT, WE WILL MAKE PROGRESS. IT WILL HAPPEN. I DIDN’T COME TO INTO AFRICA TO WASTE MY TIME.

I DIDN’T HAVE A CHOICE, I WANTED TO LIVE IN AFRICA AND OWN A BUSINESS.

I STUDIED MANUFACTURING TO BE ABLE TO WORK IN AFRICA AND I HAD NO MONEY, BUT I HAD A PERSONAL COMPUTER (PC)

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20 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

A review of several established international economic and �nancial publications reinforces the widely-acknowledged claim that Africa is home to seven of the world’s fastest growing economies. In a synopsis of economic growth on the continent, The World Bank forecasts that African economies are ex-pected to grow, on average, at more than �ve percent p/a between 2013 and 2015, and that growth in Sub-Saharan Africa, exclusive of South Africa, will

rise to six percent. ICT- and mobile technology in particular, is widely acknowledged as a major contributor towards this growth and its sustainability.In light of the above, African Innovator Magazine has listed the most in�uential CEOs in Africa, the leaders of the Continent’s most powerful multinational ICT companies based on market value.

THE LIST

Africa’s most influential Technology

CEOsMeet the CEOs of Africa’s biggest technology companies

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1. SifiSo Dabengwa - MTn group

Under the guidance of Group CEO Sifiso Dabengwa, MTN has remained the biggest mobile operator in Africa, based on turno-ver and the number of subscribers. Having been appointed to the position in 2011, Dabengwa has been influential in acquiring over 200-million subscribers for the Group across Africa. At the end of 2012, the Com-pany’s revenue stood at $14.9-billion and its most profitable regions were undoubtedly the South African and Nigerian markets, from which the Company was able to gener-ate $3.8-billion.

2. ShaMeel JooSub - VoDacoM group

Vodacom, whose parent company is UK-based Vodafone, is the second largest com-pany trading in Africa and in 2012 received revenue of over $8.2-billion. The South African-based group was under the direc-tion of long-standing CEO Alan Knott-Craig until his retirement from the Company in 2008. The current CEO, Shameel Joosub, took over in September of that year. Joosub has been instrumental in implementing new tariffs, methods of billing and a range of bundles. This seems to have had an impact on the Company’s subscriber base, which,

since Joosub’s appointment, has grown by 4% with over 23-million subscribers in South Africa alone.

3. JenS MonTanana - DaTaTec

South African-based ICT company Datatec, is run by CEO Jens Montanana, who at the end of 2012 helped the Com-pany generate revenues of over $5.2-bil-lion. The international ICT solutions and managed services group is listed on both the Johannesburg and London AIM stock exchanges and operates companies such as telecommunications consultancy Analysys Mason, networking services provider Intact Integrated Services and ICT infrastructure provider Logicalis. By the end of March 2013, Datatec had a staff compliment of over 6 000 employees, its revenue was up 4% and EBITDA (Earnings before Inter-est, Taxes, Depreciation and Amortization) was calculated at $185.5 million. Under Montanana cash generated from operations increased to $316.8-million from $102.8-mil-lion in 2012.

4. KooS beKKer – naSperS

Naspers is a South Africa-based multi-national mass media company led by CEO Koos Bekker, who has served in this position

since 1997. At the end of the financial year for 2012/2013, the Company generated revenue of $5.2-billion. Bekker has served as a member of the 2010 FIFA World Cup Local Organising Committee, and, in 1992, he was a Founding Director of South Africa’s mobile operator MTN Group, as well as a founding member of M-Net in 1985. With a Master of Business Administra-tion from Columbia University, Bekker has been added to the World Entrepreneurship Hall of Fame and was awarded the Lifetime Achievement Award by Business Times. During his tenure, Naspers has steadily gravitated towards online publications and currently has online models in Eastern Europe, Latin America, China, India, Russia, as well as numerous print titles in South Africa. Naspers has stakes in China’s Internet and instant messaging leader Ten-cent Holdings, Russian Internet giant Mail.ru and Brazilian magazine publisher Abril. Bekker has also helped to increase Naspers’ market capitalisation from approximately $600 million to $25 billion.

5. Sipho MaSeKo - TelKoM SouTh africa

Telkom, also based in South Africa, is positioned as Africa’s largest integrated communications company, covering the spectrum of communications services including fixed line, interconnection, fixed line data, data centre and mobile communi-cation services. For the financial year ended 31 March 2013, the Company generated a consolidated operating revenue of R32.5 billion and profit after tax of R501 million, excluding a once-off impairment charge. The Company also generated turnover of $4.2 billion. The Group’s CEO, Sipho Maseko, was appointed in April 2013, prior to which he served as Group COO of the Vodacom Group, as well as MD at mobile operator Vodacom SA. He holds a Bachelor of Arts degree in Law from Wits University and an LLB from the University of Natal.

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6. abDeSlaM ahizoune - Maroc TelecoM

Moroccan telecommunication company Maroc Telecom is listed on the Casablanca and Paris stock exchanges and is majority owned (53%) by French multinational mass media and telecommunications company Vivendi. However, in July 2013, reports emerged that Etisalat and Vivendi had entered into negotiations to conclude an agreement for the sale of Vivendi’s interest in Maroc Telecom. In 2012 the Company secured a turnover of just over $2,7 billion and, in terms of mobile telephony, its sub-scriber base stood at 17,86 million repre-senting 45,8% of the market. The Company is led by Chairman of the Management Board and CEO Abdeslam Ahizoune. He has served as Chairman of the Maroc Telecom Management board since Febru-ary 2001. His portfolio includes several positions including being a Director of Lalla Salma Association Against Cancer, as well as Chairman of the Royal Moroccan Athletics Federation (FRMA) since 2006. 7. ahMeD abou DoMa -oraScoM TelecoMS

At the end of Financial Year 2012, com-munications infrastructure construction company Orascom Telecom (OTH), a mul-tinational specialist provider of communica-tions services, generated turnover of $3,5 billion through its continued global GSM network operation across the Middle East, Africa and Asia. OTH is traded on Egypt’s Stock Exchange (XCAI). The Company has an indirect equity ownership in Telecel Zimbabwe and via its subsidiary, Telecel Globe, engages the Burundi and the Cen-tral African Republic. Ahmed Abou Doma was appointed as the Group CEO in May 2011. Mr Abou Doma started his career in IT when he joined IBM in 1993 until 1996. In 1998 he formed part of the startup team that was instrumental in launching Mobinil, Egypt’s first mobile operator.

8. MarK anD breTT leVy - blue label TelecoMS

Founded in 2001, Blue Label Telecoms South Africa listed on the JSE in 2007 and is focused on the distribution of secure electronic tokens of value (predominantly prepaid airtime) and transactional services to both un-banked and under-banked consumers, locally and internationally. According to Year-end 2012 financials, the Company secured a turnover of just over $2 billion and is headed by brothers Mark and Brett Levy. Brett has achieved industry wide recognition, including being an Ernst & Young World Entrepreneur SA Finalist in 2007. Mark has also raised his profile and received, amongst other awards, the Top Entrepreneur accolade in the African Access National Business Awards in 2011, which he shared with his brother Brett.

9. yVeS gauThier - Mobinil

With Yves Gauthier at the helm since 2011, Mobinil, founded in 1998, has established a subscriber base of over 33.8 million subscribers and, at the end of 2012, generated revenue of $1.6-billion. France Télécom (Orange) currently owns 94% of the company, while 5% shares is owned by Orascom Telecom founder Naguib Sawiris, with 1,08% floating stock available to the investing public. Prior to joining Mobinil, Gauthier spent much of his career within the France Telecom-Orange Group, where he held various C-level positions within several subsidiaries in different countries. Mobinil was the first Global System for Mobile (GSM) company in Egypt to secure 99% coverage and the first to have interna-tional roaming agreements with 348 opera-tors in 135 countries, including the US and Canada.

10. MohaMeD elnawawy – TelecoM egypT

Telecom Egypt is the largest fixed-lined telecommunications operator in Egypt, and also one of the oldest - having started

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in 1854. Under the leadership of CEO Mohamed Elnawawy, the company secured revenue of over $1.6-billion for the 2012 Financial Year. Elnawawy previously held the position of Vice President and CSO, after which he was promoted to Senior Vice President and Chief Strategy Of�cer. Telecom Egypt enjoys a subscriber base of over 12-million, making it one of the largest �xed line providers in the Middle East. While having a strong presence in �xed-line communications, it also holds a 44% stake in mobile operator Vodafone Egypt. Tel-ecom Egypt’s shares and GDRs are traded on Egypt’s Stock Exchange (XCAI), as well as the London Stock Exchange.

11. BOB COLLYMORE - SAFARICOM

Safaricom was established in 1997 as a fully owned subsidiary of Telkom Kenya (until 2000) and is now the largest mobile service provider in Kenya. Bob Collymore has served as CEO since 2010. Prior to joining Safaricom, Collymore started his telecommunications career at British Telecommunications and was employed in various roles for over 15 years. Safaricom employs over 1500 employees, and, at the end of 2012, posted revenues of $1.2-bil-lion. The Company has a subscriber base of approximately 12-million subscribers, with most residing in Nairobi, Mombasa, Kisumu and Nakuru. Under Collymore, Safaricom managed to boost its subscriber numbers in 2012 by focusing on the speed of its 3G network and continuing to lift the pro�le of its mobile money service M-Pesa.

12. SEGUN OGUNSANYA - AIRTEL NIGERIA

Appointed as CEO in 2012, Ogunsanya has helped the Company achieve industry-wide recognition - including being iden-ti�ed as the Most Innovative Telecoms Operator in Nigeria at an industry awards event in September this year. With revenue of $1.2-billion, this subsidiary of Bharti Air-tel has emerged as one of the largest 3.75G networks in Nigeria. The Company has also implemented Google’s Cache Solution as well as High De�nition Voice Services and was one of the �rst mobile operators in the country to successfully trial the launch of Long Term Evolution (LTE).

13. ALIOUNE NDIAYE - SONATEL

Although Alioune Ndiaye only took con-trol of the Senegalese telecommunications operator in late 2012, the former director of Orange Mali, also former Director of Control and CFO at Sonatel, has over 26 years of experience in the industry. At the �nancial year-end for 2012, Sonatel amassed revenue of $1.22-billion. Orange S.A. owns

a 42.33% controlling stake in the Company and it is also listed on the Bourse Régionale des Valeurs Mobilières (BRVM). Sonatel manages 2,200 kilometres of �ber cable in Senegal, and is involved in the construction of �ber optics networks throughout the continent.

14. KEN CAMPBELL - TUNISIANA

Based in Tunisia, Tunisiana is a private telecommunications company founded in May 2002. Its subscriber base of over 6-mil-lion makes it the largest mobile operator in Tunisia. The Company’s CEO Ken Camp-bell was the founding CEO of Wind Mobile (Canada) and a former executive with Voda-fone Romania and Bite Group. With rev-enue of $762-million, the company secured licenses to deliver 3G and �xed services in 2012 and covers 99% of the population.

15. MICHEL PAULIN - MÉDITEL

Headquartered in Casablanca, Méditel is one of only three mobile operators in Morocco and was the second company to provide mobile services to the nation. With

23 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

THE LIST

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revenue of $692-million at the �nancial year-end of 2012, Méditel has close to 10-million subscribers on its network. Ranked as the 12th largest company in Mo-rocco and with a staff complement of close to 13 000 people, the Company claims to be one of the �rst operators in the world to offer HSDPA mobile 3G+ internet solutions. Prior to being appointed as CEO in May this year, Michel Paulin served as Chief Operat-ing Of�cer of Louis Dreyfus Commodities and as CEO and director of Neuf Cegetel.

16. FREDERIC DEBORD - INWI

Formerly known as Wana and Maroc Connect, the Moroccan telecommunication company was established in 1999 as a sub-sidiary of France Telecom – and is currently jointly owned by Omnium Nord Africain and Kuwait’s Zain. At the end of 2012, the company, under the leadership of Frederic Debord, generated revenue of $661-million and established a subscriber base of over 12-million. This was accomplished in just three years. INWI covers 90% of the popula-tion with nearly 3 000 sites. 17. SAAD DAMMA - MOBILIS

Mobile network operator Mobilis is a sub-

sidiary of state-owned �xed line operator Al-gerie Telecom and has secured 29% market share and attracted 11-million subscribers. The Company was also the �rst to provide the nation with 3G services and the �rst mobile operator in Algeria to provide voice, data and content (MMS, GPRS, Wap portal) services. For the year-end of 2012, the com-pany generated revenue of $633-million. 18. CRAIG FITZGERALD - ECONET WIRELESS

Founded in 1993 by Zimbabwean Strive Masiyiwa, Econet Wireless received revenue of $611-million at the end of 2012. Masi-yiwa is credited with playing a key role in the landmark court ruling in his native Zimbabwe which led to the removal of the monopoly of the state in telecommunica-tions, but day-to-day operations of Econet Wireless Global are taken care of by Group Chief Executive Of�cer Craig Fitzgerald. He joined Econet Global as Chief Financial Of�cer in 2000, and in this position was responsible for �nancial reporting as well as all Corporate Finance and Merger & Ac-quisition activity for the Group. Fitzgerald was appointed Econet Group CEO in 2009. He is a Chartered Accountant, and holds a Corporate Finance quali�cation issued by the ICAEW.’ 19. IHAB IBRAHIM MOHAMMED OSMAN - SUDAN TELECOM COMPANY

The Sudanese government owns more than 60% of Sudatel, a Company that gener ated $594-million at the end of 2012. Cur-rently the telecommunications and Internet service provider has more than 10,000 kilo-meters of �ber optic network and has shares in the Eastern Africa Submarine cable Sys-

tem (EASSY) that extends across many Af-rican countries. An Oxford graduate, Ihab Ibrahim Mohammed Osman has served as Executive Director, Agricultural Production at CTC Group, Senior Advisor at Kuwait Finance House and Non-Executive Director at Woosh Wireless.

20. MAMUDO IBRAIMO - MCEL

State owned mobile network operator Mcel was founded in 1997 and was the �rst service provider to establish operations in the coastal nation of Mozambique. With Mozambique’s population at just over 23-million, Mcel enjoys 4.7-million subscrib-ers and is in direct competition with Movitel and Vodacom. In 2011 the company hired Ericsson for the nation’s upgrading of their 3G mobile data services, covering 65% of the geographical area and 75% of the popu-lation. CEO Mamudo Ibraimo has helped the Company generate revenue of $336-mil-lion at the end of 2012. References:http://www.worldbank.org/en/region/afr/overviewhttp://www.worldbank.org/en/region/afr

CHRIS TREDGERITNEWSAFRICA.COM

24 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

for inclusive agriculturethe digital springboard

4-8 November 2013Kigali, Rwanda

International Conference Series: Rethinking smallholder agriculture.

www.ict4ag.org

hero

, 304

21

Conférence InternationaleInternational Conference

OeuvrOO er pour que lespopulations rurales pauvr esse libèr ent de la pauvr etéMinistry of Agriculture

and Animal Resources

THE LIST

6_The List.indd 6 10/9/2013 9:51:45 AM

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for inclusive agriculturethe digital springboard

4-8 November 2013Kigali, Rwanda

International Conference Series: Rethinking smallholder agriculture.

www.ict4ag.org

hero

, 304

21

Conférence InternationaleInternational Conference

OeuvrOO er pour que lespopulations rurales pauvr esse libèr ent de la pauvr etéMinistry of Agriculture

and Animal Resources

6_The List.indd 20 10/9/2013 9:54:04 AM

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With the level of challenges that tech start-ups face in competing within the broader technology space, business incuba-tion, funding and other resources have emerged as focal points for industry regula-tors and governments.A number of technology-focused collective communities or Hubs, described as Innovation Hubs, Technology Labs and/or Science & Technol-ogy Parks, have emerged with the objective of fuelling innovation and building business.These tech-driven initiatives are often membership-driven and rely extensively on cooperation, mutual bene�t and strength in association.So what initiatives are available to those wanting to establish a technology business?In this list we explore several high pro�le communities from across Africa, listed be-cause of their prevalence within the market and their focus on helping to develop busi-nesses.

1. THE INNOVATION HUB (SOUTH AFRICA)

The Innovation Hub is Africa’s �rst inter-nationally accredited Science and Technol-ogy Park. It is a subsidiary of the Gauteng Growth and Development Agency, an agency of the Gauteng Department of Economic Development.The Innovation Hub covers several key sectors including IT, Biosciences, Green Technologies and Industrials.The organistion is home to 47 businesses. These are made up of �edgling companies who utilise the Innovation Hub’s Business Incubator Program, including access to com-plimentary Wi-Fi connectivity and mentor-ship, as well as businesses looking to invest in commercial space to bene�t by being part of a networked community of peers.The Innovation Hub is behind the launch of ground-breaking initiatives including the Gauteng Accelerator Programme (GAP), an initiative designed to build entrepreneurial

skills in the biosciences sector.It also breathed life into the Open In-novation Solution Exchange, a web-based platform that connects innovators with solution seekers to tackle service delivery in government and increase competitiveness in the private sector. 2. MELTWATER ENTREPRENEURIAL SCHOOL OF TECHNOLOGY (GHANA)

Established in Accra, Ghana, by the non-pro�t organisation Meltwater Foundation (based on a concept developed by Jorn Lyseggen, CEO of global Software as a Ser-vice (SaaS) company Meltwater Group), this initiative provides training, investment and mentoring for aspiring software engineers in Ghana. It has reportedly invested over $1.5million in 13 startups since 2008 and, according to its website, the current MEST incuba-tor companies include Adsbrook (African internet and mobile ad network), Dropi�

African Innovation Incubators to watch

10

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(web-based messaging platform) and mPawa (a mobile job matching application). The organisation puts would-be entrepre-neurs or EIT (Entrepreneurs in Training) through their paces in a two-year program working with business executives, academ-ics and industry representatives to develop software applications.

3. BOTSWANA INNOVATION HUB (BOTSWANA)

Established in 2006, The Botswana Innova-tion Hub is focused on key sectors including ICT, bio-tech, energy and environment, as well as mining. The Hub came about as a result of the realisation of the Botswana Excellence Strategy which had, as its founda-tion, a national strategy for diversi�cation of the country’s economy, job creation and the pursuit of a knowledge-based economy.Located near the Sir Seretse Khama Inter-national Airport and Diamond Training Centre (DTC) in Gaborone, Part of its focus

is to provide state-of-the-art facilities to attract and support domestic, regional and global companies.Several companies and partners have reg-istered with the Botswana Innovation Hub, including Southern Mapping Company Bot-swana (Pty) Ltd., the University of Botswana, as well as a citizen-owned startup company called Kaelekae, focused on the provision of mobile phone-based platforms for social networking and marketing.This Hub is run by a board of directors, chaired by Mr Daniel Neo.

4. kLAB (RWANDA)

kLab or Knowledge Lab is an open technol-ogy hub located in Kigali. The operation is designed to empower graduates, entrepre-neurs and innovators to work towards the realisation of their projects and ideas. The emphasis is on supporting these people to help turn ideas/ concepts into sustainable business models.

As kLab’s website explains, the key objective is “to promote, facilitate and support the de-velopment of innovative ICT solutions”, par-ticularly in line with the country’s aspiration to establish a knowledge-based economy and its Vision 2020 goals.

5. BONGOHIVE (ZAMBIA)

Lusaka-based BongoHive is a technology and Innovation Hub set up in May 2011, established to provide an area for the local tech community to network and engage each other.BongoHive has collaborated with a social media management and content creation agency called C1RCA1964 to facilitate and advertise the relevance of Tweet Up Fund-raiser. This initiative is aimed at grouping online resources and people to help raise funds for important causes, including HIV prevention.It is also home to Bantu Babel, an African language translation app, developed by par-

27 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

THE LIST

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ticipants in the Randomn Hacks of Kindness hackathon and the Peace Corp Innovation Challenge hackathon held at BongoHive in December 2012.According to its website, its activity is fo-cused on three key aspects including innova-tion, creativity and sustainability.Membership is free, however members must agree to speci�c development methods used at Lusaka’s Innovation Hub.

6. CO-CREATION HUB (NIGERIA)

Described as a social innovation centre, the Co-Creation Hub is focused on the strategic use of social capital and technology to boost Nigeria’s economy.Bosun Tijani is the Hub’s CEO and co-founder. He leads a team of specialists in the rollout of programmes including Tech-In Series, Developers Parapo and the Nokia-CcHUB Growth Academy.Seedstars Lagos, part of a global initiative launched by Swiss company, Seedstars SA, is hosted by CcHUB and is focused on identify-ing the best start-ups in fast-growing areas.Ideas and skills application seems to be a core focus of CcHUB, which, as its website proclaims, has been covered in the media for the desire to house “Nigeria’s next great idea”.

7. i-HUB (KENYA)

i-Hub has been called the “unof�cial head-quarters of Kenya’s tech movement” claims Wikipedia.It is also described on its website as “part vec-tor for investors and VCs and part incuba-tor” and there is emphasis on its role as an open space for the country’s tech commu-nity, with particular reference to providing startups and entrepreneurs access to VCs, seed funders and local businesses.i-Hub states that it has 10596 members and 152 companies on board, many of whom are positioned within Kenya’s developer community.The initiative is reported to have supported the creation of the mobile phone service M-Farm, designed to empower farmers with

real-time information.Its partners include Intel, Google, Samsung, amongst others.

8. OUTBOX HUB (UGANDA)

De�ned on its website as a “technology incu-bation, collaboration space and innovation hub”, The Outbox Hub features Google for Entrepreneurs as a sponsor and is focused on supporting the establishment of mobile and web businesses, steering entrepreneur-ship through incubation and acceleration.It is targeted at developers, designers, entrepreneurs, venture capitalists and inves-tors, and provides mentorship, network and investor sourcing, as well as access to profes-sional services.Startup companies within the Outbox com-munity include Kola Studios (developer and publisher of Social Mobile games for the web, smartphone and tablet devices), Cod-eSync (a developing one-stop music store for African musicians) and Beyonic (software development and consultancy �rm).

9. iLAB (LIBERIA)

iLab Liberia is a non-pro�t computer labora-tory that provides access to technology and IT expertise to bene�t the country. This initiative is focused on information sharing and also hosts tech events and networking functions through which tech enthusiasts can engage with each other and ICT professionals.This Lab was co-founded by John Etherton, the lead technical consultant for iLab Libe-ria, and Kate Cummings, Executive Director.There are a host of collaborators af�liated to the iLab, including Google, the Georgia Institute of Technology and UN Volunteers.

10. ICEADDIS (ETHIOPIA)

Ethiopian university-based innovation hub, incubator and business accelerator IceAddis is based on the idea of combining innova-tion with collaboration and entrepreneur-

ship.It has been established to foster collabora-tion between stakeholders in the country’s developing ICT space, including academia, technology, the government and wider private sector.IceAddis is reported to have more than 500 active members, a community of budding entrepreneurs and developers who lever-age off the Hub’s mentorship and training programmes.For example, a CCTV news report pro�led a smartphone app, developed by Yonathan Gosaye, aimed at assisting tourists with infor-mation about Addis Ababa, events, historic sites and more.

CHARLIE FRIPPITNEWSAFRICA.COM

THE LIST

28 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

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6_The List.indd 10 10/9/2013 9:59:53 AM

Page 29: African innovator magazine issue 2 2013

16TH ANNUAL

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Lulama MokhoboGroup CEOSABC

Irene CharnleyGroup CEOSmile

Jason NjokoCEOIroko

Nicola D’EliaGrowth Manager Africafacebook

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6_The List.indd 20 10/9/2013 9:56:08 AM

Page 30: African innovator magazine issue 2 2013

eCommerce is growing in Africa. The eradication of traditional barriers to entry, including internet access, cost of technology and access to mobility, means that ecom-merce has become a reality for any sized operation.Mark Chirnside, CEO of South African online payment service provider PayU, says locally ecommerce is growing at a rate of 30% per annum. As the second fastest growing mobile mar-ket, Africa heralds a clear opportunity for retailers, merchants and other businesses to trade online.PayU says 2013 will be the year for safer pay-ment methods, coupon and loyalty points, as well as the rise of SMEs.In November 2012, research by Cisco Systems estimated that global e-commerce would increase 13.5% annually over the next three years and reach an estimated $1.4 tril-lion in 2015.Experts in the ecommerce space have ac-knowledged the growth, globally, of online trade, but warn that those entering the mar-ket have to produce the goods - otherwise they will fall foul of an increasingly tech-savvy and discerning consumer base.The combination of Africa’s growing mobile might and greater access to the Internet has helped to propel the relevance of ecom

merce.Across the continent telecommunications service providers are seeking to expand broadband services and thereby address the need for bandwidth to facilitate ecommerce. The rollout of LTE services and introduc-tion of �bre under-sea cables to link regions is considered progress.According to internetworldstats.com, by Quarter 2 2012, Internet penetration for Africa stood at 15,6% of the population on the continent.However, whilst the issue of bandwidth is largely being addressed, the need to develop existing infrastructure, including payment options and payment systems, represents another challenge.In an article entitled Africa e-commerce: Beyond the Hype author Mawuna Remarque Koutonin explains that there are de�nite challenges that impact on the growth of ecommerce in Africa, including lack of access and convenience of the Internet, relevance of ecommerce websites for Africa and Africans, and lack of insight into who the target market is and what they are look-ing for.African Innovator Magazine has delved into the online world to list the top websites geared for ecommerce. These sites trade in various product and their wares are targeted

at diverse audiences.Here is a list of the leading e-commerce web-sites in Africa. Some of them have stood the test of time while others are emerging game changers in the online retail sector.

1. BIDORBUY.CO.ZA

Launched in 1999, bidorbuy.co.za is mar-keted as Africa’s largest online marketplace. The emphasis is on providing a variety of products to numerous categories that cover all aspects of the modern lifestyle.In terms of consumer experience, the user immediately gets a sense of an online shopping experience. Images and product information dominate the site and there are links to specials, newly introduced product and much more.One of the site’s main features is that it

30 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

e-Commerce websites making wavesAfrican10

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offers users the ability to purchase and sell items – there is a strong trade component to the website.BidorBuy allows users to set a start time, end time, pricing information and provide im-ages and details on the product being sold. It generates revenue by charging the seller a commission of between one and �ve percent on all successful transactions (except for big ticket items such as cars and property).Consumers are offered various payment methods. Information available on the site, (sourced from Google Analytics) states that the site attracts over 1.4 million unique visi-tors per month and over one million items are listed for sale.

2. BUYCORRECT.COM

Buy Correct is the trading name for Nige-rian retailer, UK2ME Logistics, focused on competitively-priced goods to global con-sumers. The operation’s value proposition is that being an online retailer, they are able to avoid overheads and transfer the cost-saving to the consumer.They source goods from the UK and US that cover a range of industries, including fashion, electronics, Home & Décor.The online retailer Buy Correct is therefore backed by the experience and resources of its parent company, UK2ME Logistics. This speaks to the sustainability of the operations.It offers next-day delivery to residents in Lagos and two-to-four working days to cities

31 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

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and towns outside this metropolis.It also offers full money back guarantee should goods be damaged or lost in transit.There is also a link to Frequently Asked Questions, which makes life easier for the �rst time visitor wishing to take advantage of the services.The site was included amongst the top ecommerce sites in Africa by Silicon Africa.

3. KALAHARI.COM

The name Kalahari has been synonymous with online business for some time. The consumer-driven site has included several new categories, including appliances, home & living, homeware and luggage, which indi-cates a strong offering for the consumer.There is also a concerted effort to attract and retain the custom of Afrikaans users.Caren Genthner-Kappesz is the online retailer’s CEO. According to Genthner-Kappesz South Africa has made signi�cant progress over the past few years in terms of broadband access, but more still needs to be done in order for the country to compete with the rest of the world in the online shop-ping space.

4. YUPPIECHEF.CO.ZA

Although speci�cally set up for those who move in culinary circles, online retailer

yuppiechef trades in a range of kitchen ware, appliances and tools to transform any individual’s cooking experience. The ecom-merce venture was established in 2006 and is based in Cape Town.In 2012 the site was awarded with a South African eCommerce Award for Best eCom-merce Store and one for Best Shopping Process. It was also a runner up for the Best Design Standards & Ease of Use.The site focuses on the online community aspect of eCommerce, a captive audience, so to speak, and there is a concerted effort to integrate social media into the offering.Organisers behind the venture have also ex-tended its reach with the electronic Spatula Magazine and newsletter.The availability and reliability of channels on a site to engage visitors is always an indi-cation of the strength of an online business.Services include free delivery in South Africa and the offer to consumers to shop by price/ brand/ the latest products or by what has been categorised as the most popular.Information on the site says it has near twenty-six and a-half thousand Facebook ‘likes’ and over 144 thousand followers on Google Plus.

5. JUMIA.COM.NG

Nigeria’s online shopping site Jumia offers consumers a wide variety of goods to choose from – although fashion and high-tech seem to be a core focus.The emphasis is on shopping and the site is designed to provide a quick, hassle-free on-line trade experience. Its portfolio of shop-ping categories is broad, which increases the appeal of the site to a wide online audience.Bank Deposit/Online banking and Cash on Delivery are presented as methods of payment.The site’s value proposition includes secure online payment, convenient shopping, na-tionwide delivery and guaranteed products.

Jumia offers a delivery service of one-to-�ve working days, between of�ce hours – although the organisers do stipulate a weekend special delivery option for added convenience.Consumer orientation is important and the site caters for the brand-conscious African marketplace, as well as online visitors that require 24/7 online service – a key compo-nent of service delivery within the ecom-merce space.There is direct af�liation to other high growth areas of Africa, including Egypt, Morocco and Kenya.The site does not dwell too much on back-ground information and the look & feel is all about commerce and trade

6. KIOSK.CO.KE

Kenya’s Kiosk is another lifestyle-focused site. It is owned and operated by Kenya Interactive Online Shopping Kiosk Limited., and marketed as “Kenya’s �rst online retail destination.”Kiosk.co.ke was established in 2005 and went live in 2010, with the promise of delivery within 24hrs.There is a direct reference to the local retail community and the site serves as a central area through which these retailers can en-gage with consumers and customers.Although still growing, the site features all the necessary information and links that make an ecommerce site viable – including links to social media and a membership facility.

7. KONGA.COM

Konga, an online shopping website from Nigeria, has seen an explosion of traf�c over the last couple of months. The company calls itself Nigeria’s Largest

32 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

THE LIST

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Online Mall and usersare said to spend over an hour browsing through all the products on offer. The website is Nigeria’s version of South Africa’s bidorbuy, and all types of products are on offer - a total catalogue of over 200,000 products.

The site also provides free nationwide deliv-ery in Nigeria, Pay on Delivery and a seven day return policy. The site accepts all major forms of payment, including Mastercard, Visa, Verve, Diamond and Zenith. “Konga is a highly customer-centric com-pany and we are obsessed about �nding innovative ways to improve every customer’s experience. This is built upon our easy to use site, friendly customer experience team and professional order dispatch team,” the site states.

8. KAYMU.COM.NG

With over 150 million citizens, Nigeria is one of Africa’s fastest growing economies. It is no surprise, therefore, that online shopping has emerged as a sizeable business arena within the West African nation. For this reason, Kaymu, another Nigerian online shopping website, made the list.“Kaymu is a marketplace for everybody to sell their products on the Internet! When buying, bidding or selling at Kaymu, you deal with people from your city and from all over Nigeria. You can buy or sell fantastic

articles from hundreds of segments, as: Fash-ion, Electronics, Jewelry, Accessories, Books and millions more,” the website states.Similar in design to Konga, Kaymu allows users to easily sell or buy any item with only a few clicks, and register a pro�le. Kaymu is completely free for shoppers, but sellers and those involved in auctions and �xed price sales may be compelled to pay a commis-sion.

9. OLX.CO.KE

OLX is an Africa-wide shopping and free classi�eds website with many domains across the continent – including Kenya and South Africa, as well as over 105 countries in 40 languages. Users are able to sell and buy almost anything on the site’s vast array of categories, which include real estate, jobs, electronics and vehicles. Some of the most popular cities served by OLX in Kenya include Nairobi, Mombasa, Na- kuru and Kisumu. Users of the site are able to create a pro�le for themselves where they can keep track of their most recent listings, as well as contact potential sellers. Posting classi�ed ads is free, and the site also offers mobile applications for Apple’s iOS, Android, Nokia, Windows Phone and BlackBerry.With the mobile applications, users will be able to see full ad descriptions with full screen photos, easily search for ads by making use of mobile location services, and control selling, buying and community activ-ity in My OLX. “OLX provides a simple solution to the complications involved in selling, buying, trading, discussing, organizing, and meeting people near you, wherever you may reside,” the website states.

10. PRICECHECK.CO.ZA

South African-based Pricecheck is an online resource for any user who makes internet purchases. The website gathers all the relevant information on a searched product and displays it to users together with the seller’s details. Users can compare prices, read product and retailer reviews, or go straight to the website’s checkout page once they have selected a product to purchase.Pricecheck was started by Kevin Tucker in 2006, and according to the website, “he knew that with more and more South Afri-cans wising up to the advantages of online shopping, a price comparison website would be just the ticket.” The website recently won the BlackBerry App of the Year award at mobile operator MTN’s Business App of the Year awards.

33 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

CHARLIE FRIPPITNEWSAFRICA.COM

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Africa is �lled with innova-tive solutions, from making life just a little bit easier in rural areas, to actually saving lives in the most dire of situations through science. While Africa is slowly catching up to the technological marvels

of Western nations, there is de�-nitely no shortage of creative and aspiring minds on the continent. African Innovator Magazine takes a look at some of the innovations and inventions that have been de-veloped on home soil.

Great AfricanTech Inventions

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35 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

CHARLIE FRIPPITNEWSAFRICA.COM

THE LIST

1. CHARGING SHOES

Kenyan inventor Anthony Mutua has devel-oped a rather ingenuous way of charging mobile phones – using the power of pedes-trians. His invention comprises of ultra-thin chips of crystal which are �tted to the bottom of a shoe’s sole. As the user walks, it generates electricity through the pressure exerted when it is stepped on. The chips costs around $46, and charges the phone through an extension cable that runs from the shoe to the pocket. Recently the project was granted $6,000 for further funding by Kenya’s National Council of Science and Technology, as well as the promise of mass production to reach out to a larger market.

2. PLEASE CALL ME

Everyday users of mobile phone technol-ogy are sometimes blissfully unaware that the Please Call Me service was invented in Africa. The service allows users who have no airtime to send a Please Call Me text message to any number to alert the receiver that they wish to be called back. While there has been some dispute as to who exactly invented the service, the fact remains that it was either created by an employee of Vodacom or MTN in South Africa. Both former Vodacom employee Nkosana Makate and ex-MTN employee Ari Kahn have laid claims to the invention, each with their own proof, but the matter is yet to be decided in a South African court.

3. CARDIOPAD

The Cardiopad, a computer tablet that ena-bles heart examinations like electrocardio-grams (ECG) to be conducted at remote,

rural locations, was created and developed by Cameroonian entrepreneur Marc Arthur Zang Adzaba. The device is most effective in areas where such crucial diagnostic tests are unavailable. While the device is cur-rently only available in Cameroon, Himore Medical (the company which produces the device), is said to be in the process of marketing the unit in other African markets. According to recent media reports, “this innovation will allow many heart patients to receive a prompt diagnosis that was a luxury that they could not receive, at any price, if they were unable to travel to an urban center.”

4. M-PESA

M-Pesa is a mobile-phone based money transfer and micro�nancing service which was created for mobile operators Safaricom and Vodacom, in Kenya and Tanzania, respectively. The ‘M’ stands for mobile, while ‘pesa’ is the Swahili word for money. M-PESA is currently the most developed mobile payment system in the world. Ac-cording to media reports, the service was developed following a student software development project in Kenya in 2007, and was subsequently rolled out by Safaricom. The service is currently in use in Kenya, Tanzania, Afghanistan, South Africa, India and Egypt.

5. CAT SCAN

Being widely used in the medical �eld across the world, few patients know that when they lie down for a Computed Axial Tomog-raphy scan, or CAT scan, the technology was actually invented by a South African. Although it was developed at Tufts Univer-sity in the UK, the person responsible for the imaging equipment was South African physicist Allan Cormack and Godfrey Houns�eld of EMI Laboratories. Recogniz-ing their major efforts in the medical �eld, the pair was awarded the 1979 Nobel Prize in Physiology or Medicine. According to online sources, “Cormack’s interest in the problem of X-ray imaging of soft tissues was �rst aroused when he took up the part-time position of physicist for a hospital radiology department. In the 1960s, he provided the mathematical technique for the CAT scan, in which an X-ray source and electronic detectors are rotated around the body, producing a sharp map of the tissues within a cross-section of the body.”

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BYOD:The Future is here

37 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

INDUSTRY ANALYSIS

As the Bring your Own Device (BYOD) trend continues to grow, the smarter, mo-bile, integrated workforce of the future is being shaped right now. In the process, it is reshaping the companies it works for and the digital landscape we inhabit.The common arguments in favor of BYOD focus on productivity and accounting. But putting business data and intelligence in the hands of employee-owned (and often mo-bile) devices is not without risk. Cybercrime is increasing exponentially and every mobile user is at risk. Malware and phishing are growing threats, as is non-intrusive collec-tion of data stored on smartphones. While the current virus threat to mobile devices has been described as ‘a raindrop in a thunderstorm’, this is not an accurate assessment since two out of three BlackBerry devices, three out of four Windows Mobile devices, and just about all Android devices have malware infections. Most of these infec-tions are types of spyware capable of stealing log-in details, forwarding email and text messages, tapping phone conversations and tracking the location of devices.A study by Juniper Research estimates that there are 150 million employee-owned devic-es and that this �gure will more than double by 2014. That volume of personal devices in corporate settings implies a convergence that has never happened before. In the past,

the desktop setup and data storage facilities at work were totally different to those that employees used in their personal lives. This made it possible to have totally separate digi-tal lives at work and in their leisure time.Imagine the scene: A plethora of devices, all of them private, each with its own con�gu-ration, accessing a corporate network with potentially sensitive data. Without controls, you get a massive security nightmare. One solution to the problem is for IT departments to do what they know best: Use management tools to block dangerous apps, control users’ network access levels, and re-motely erase information from lost or stolen devices. In other words, manage access on employee-owned devices in the same way they manage corporate IT assets. Security holes and data leaks can also occur in traditional ways: employees can talk loudly in public, they can photograph sensitive data, or just lose it in an airline seat pocket. So, stringent internal policy man-agement and ownership of devices is only a starting point. Companies should install and update a lightweight, high-performance anti-virus program, and lock the device with a password. Key to keeping track of mobile devices is awareness, so companies should educate their employees. Devices no longer connect to a single

network. Instead, mobile devices connect to multiple provider and WiFi networks. Therefore, without exception, passwords should be mandatory operating procedure for smartphones, laptops, tablets and any other mobile device with valuable data. There has to be a software client on every device to ensure protection regardless of what network they are connected to. On-device software can defend against direct attacks, but in the event of loss or theft, also enable users to lock, wipe, back-up and track their devices remotely. The key is to ensure that mobile devices can be managed remotely via a centralised console within the business security architecture.The increasing inevitability of more business being concluded on mobile devices is going to raise the risk pro�le in terms of data protection as wireless and 3G/LTE become more mainstream connectivity sources. In this environment, data and data protection becomes more critical, and the ability for devices to share data via wireless, NFC, �le-sharing, etc., makes data theft in terms of identity fraud more widespread.Any BYOD strategy therefore has to include the use of device management and security controls to enforce the policy, particularly as analysts predict that by 2020 mobile devices will become our primary personal comput-ing devices in place of PCs.

SIMON CAMPBELL-YOUNG, CEO PHOENIX DISTRIBUTION & PX SECURITY

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Page 38: African innovator magazine issue 2 2013

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39 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Why a User Access Control Policy is crucial for your organisation.

For organisations, there are three main sets of ICT issues associated with mobile computing: se-curity, costs, and support requirements. Security is always at the top of the list of ICT issues. Security of the physical devices is an important element. If a device is lost, stolen, or �nds its way into the wrong hands, we must consider that any propri-etary data on the device is compromised. Security

of data during its trans-mission between the mobile device and the organisation’s data cen-tre is another important element. In addition,

the security of remote access to the organisation’s information must be ensured.

Device management, in terms of policies and procedures at a server level, is essential, as are policies across the organisation. Threats to data are not limited to attacks from external sources. Companies have to protect their networks at every

access point.

The future will be one where every electronic device will have total connectivity, and data from this interactivity will be stored digitally and con-trolled on mobile phones. For example, there will be easy �le sharing directly from one person to another, without having to copy a �le onto a USB memory stick, move the stick to another PC and then copy it onto the PC again.

Mobile hardware may become thinner and lighter, but the software will store so much data gathered from a cloud interface, that each indi-vidual’s identity will be completely bound up in their phones, which will behave even more like personal computers. Security will increasingly rely on biometric authenti�cation, such as iris-recognition, voice-recognition, facial-recognition or palm-print recognition to access data, in place of passwords.

Corporates need to adapt to the increasing requirements for mobile protection spurred on

No set of security measures is 100% perfect and an incident

can always happen.

MOBILITY

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by the increasing trend of BYOD. This new mobile workforce phenomenon needs to be addressed by all organisations, as they pose a new arena of threat management.

Do you know who I am?Organizations spend a lot of time and ef-

fort protecting their networks from external attacks. However, it is insider threats that are viewed as one of the biggest risks to corpo-rate data according to IT decision makers surveyed in the Cyber-Ark 2012 Trust, Secu-rity & Passwords report*

To ef�ciently mitigate insider threats and reduce the attack surface of an Information System, a network must be set on a “need-to-know” and “need-to-use” basis.

In real terms, this means that IT depart-ments must ensure that each user in their organization can only log in according to the pre-authorization that has been granted. Unfortunately, this is usually not the case.

Uncontrolled User Access - The stadium metaphor

Imagine a football stadium. Once in pos-session of a ticket, you are able to enter the stadium at any time, through any entrance, watch every game, stay as long as you wish, occupy several seats and even copy your ticket and distribute it freely to your friends, who can then also enjoy these same bene�ts.

That is exactly what a Windows network looks like without an appropriate and en-forced User Access Control Policy. Users are able to login at any time, from any system or device and from several systems simul-taneously, stay logged in for as long as they want and share their credentials with their colleagues or even outsiders without any danger of consequences with regard to their own access.

Access restrictions – The need to go granu-lar

Logins are the �rst line of defense for a Windows network. Login rights must there-fore be granted parsimoniously based on business and security requirements and on the role of the user within the organization.

This involves setting login restrictions according to various criteria, as granular-ity is the key here. Such restrictions must take into consideration the session type (workstation, terminal, Internet Information Services, Wi-Fi/Radius or VPN/RAS) and its application (performed on a ‘per user’, ‘per

user group’ or Active Directory Organiza-tional Unit basis) to create a comprehensive matrix of access rules.

Different levels of login limitation should be set to ensure that every user in the organization has suf�cient access rights to fully perform his tasks without restriction, but no more.

Concurrent logins (same ID, same pass-word) should be banned or strictly limited to speci�c situations. There are very few legitimate reasons for a user to be simultane-ously connected to a network from multiple devices because the issues this creates with regard to accountability and non-repudi-ation generally outweigh the bene�ts of having concurrent logins.

Allowing simultaneous sessions also means that several workstations can be blocked by one user, thus impeding resource sharing, and can easily result in corrupt roaming pro-�les and the creation of versioning con�icts for of�ine �les.

Logins from multiple systems should also be limited and users should be restricted to only connect to the network from their own workstation or from a predetermined set of workstations (e.g. those in their department, their �oor, their building, etc.).

Time is another critical factor in Informa-tion Security. The average user should be able to login only during business hours, with exceptions handled and controlled with care. When login is attempted outside of the authorized timeframes, or when an existing login exceeds the permitted time limit, users should be blocked or automatically discon-nected (with prior warning).

Trust in access restrictions is good, but control is better.

At all times, the IT Security Team within an organization must know (or be able to �nd out) the number of concurrent logins (if any), who is connected, from which work-station and since when.

They should also be automatically and immediately alerted as soon as a suspicious access event is detected and be able to in-stantly enact appropriate security measures, such as remote lock or logoff any question-able sessions.

Making legitimate users accountable for illegitimate actions.

No set of security measures is 100% perfect and an incident can always hap-

pen. In this case, collection and analysis of data relating to the session activity history of a Windows network must be performed without delay in order to provide evidence quickly.

This requires that all access events be recorded and that a comprehensive and de-tailed connection list (logon, lock, unlock, logoff instances, users, domains, worksta-tions etc.) is always available to facilitate ef�cient forensic IT investigations.

Organisations that have ensured that access to critical assets is attributed to indi-vidual employees are then able to enforce policies and procedures consistently to ad-dress violations that do occur.

Windows network security beyond native features

Prevention of concurrent logins, restric-tion of access and monitoring/recording of session activity are crucial measures in protecting a Windows network, but have been proven to be cumbersome (and even impossible) to achieve through Active Direc-tory native features alone.

To circumvent this problem, IS Deci-sions has developed UserLock, a unique enterprise software solution that allows implementation and strict enforcement of a granular User Access Control Policy for Windows networks.

More than one million UserLock licenses are currently in use by hundreds of security-intensive organizations worldwide, including the FBI, the DEA, the United Nations and the US Department of Justice.

In Africa, IS Decisions works closely with Blue Turtle Technologies (http://www.blueturtle.co.za/) helping government, enterprise and SMB customers that include Access Bank Nigeria, GCIS South Africa (Government Communication & Infor-mation System), Polytechnic of Namibia, Tshwane University of Technology and Orascom Telecom Algeria.

Reference:

* http://www.cyber-ark.com/pdf/2012-Cyber-Ark-Trust-Security-Password-Report.pdf

40 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

FRANÇOIS AMIGORENA FOUNDER / CEO AT IS DECISIONS

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42 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Managing mobile security

RISKSThe mobile workforce is a trend that contin-ues to grow in Africa and, as a result, the issue of mobile security is becoming a more prominent

boardroom discussion. This applies to physi-cal, network and data security, particularly as mobile devices play host to company critical information.

According to the IDC, mobile workers will ac-count for more than one third of the global work-

force in just three years – a reality that companies have to be cognizant of. Many of the threats are

becoming device agnostic, therefore it is becom-ing relatively simple to target mobile devices.

In today’s competitive environment, implement-ing a mobile strategy is becoming core to driving ef�ciency and reducing time-to-market, therefore organisations need to be capable of managing and securing their corporate data.

The need for a solid mobile device manage-ment solution as part of the overall mobility strat-egy is critical in securing both devices and data. This is the view of Tyl Hannemann, Managing Director of Nexa. “A centrally managed mobile device management solution enables organisa-tions to exert more stringent controls over secur-ing their network and data,” says Hannemann.

Organisations are realising the need to have

A recent report by Check Point Software Technologies showed

that 63% of companies surveyed do not manage corporate infor-

mation on personal devices and 93% face challenges adopting Bring Your Own Device (BYOD)

policies.

INDUSTRY ANALYSIS

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43 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

complete control over mobile devices to ensure device, content & usage security. The challenge, however, lies in the concept of bring your own device – where employees do not necessarily use devices provided and managed by the company, but choose to use a different device to access the corporate network. “In-depth reporting is required, enabling administrators to extract key data and intelligence from devices and to track and measure project success,” says Hannemann.

An intelligent mobile device management solution allows organisations more control over their devices in the �eld. “Data on the device is secured with a 4-digit pin to reduce the risk of data being freely available,” says Hannemann. “In addition to that, should the device be stolen or misplaced, we are able to lock the device down remotely by creating a new pin through the management console.”

By managing app usage centrally, apps that pose a risk to the device and data security can be disabled remotely, reducing the risk of malware on the device. “With the number of malicious apps masquerading as legitimate apps, it is particularly important that on a device linked to your corporate network, you are able to man-age and lock down apps that pose a risk to your data.”

A recent report by Juniper Networks highlight-ed that mobile malware increased by 614% from March 2013 to March 2014, with more than 500 third-party app stores containing malicious apps.

An effective mobile device management solu-tion should be at the heart of the corporate mo-bile strategy. “Our NexaSatellite solution allows control over device and user registration, provid-ing a database of user information and making it easier to control large numbers of devices,” says Hannemann. “Remote lock-down of the device removes all access to content and means that the device will have no street-value if stolen.”

Furthermore a force factory reset ensures that any data on the device cannot be mined.

“We have also built in an extremely powerful communication tool, allowing administrators to communicate to a single or multiple devices at the touch of a button,” says Hannemann.

One of the biggest challenges facing com-panies remains the increase in user-selected devices that connect to the network. While some organisations still supply devices, many end users have moved to insisting on using a device of choice, which means that companies need to have a solution in place that works across devices and platforms.

A recent report by Check Point Software Technologies showed that 63% of companies sur-veyed do not manage corporate information on personal devices and 93% face challenges adopt-ing Bring Your Own Device (BYOD) policies.

“The risk in this is that your data is being ac-cessed on personal devices whether you like it or not, so rather be prudent about managing and securing that data than face the risk of it getting into the wrong hands,” says Hannemann. “By implementing a device agnostic mobile device management solution, you are reducing your risk substantially while embracing the reality of Bring Your Own Device.”

“We have also built in an extremely powerful commu-nication tool, allowing admin-istrators to communicate to a single or multiple devices at the touch of a button,” says Hannemann.

TYL HANNEMANN MANAGING DIRECTOR, NEXA

“The risk in this is that your data is being ac-cessed on personal devices whether you like it or not, so rather be prudent about managing and securing that data than face the risk of it getting into the wrong hands”

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Mobilising the incorrect parts of the South African enterprise is a needless expense.

Enterprise mobility continues to grow as a trend, with pressure mounting to develop sound strategies that deliver on the promise of improved productivity, ef�ciency and time to market. The risk associated with this, however, is that without the correct mobile strategy, organisations are potentially wasting millions in developing mobile apps that do not support their business requirements. This is the view of Grant Selvan, sales and business development executive at 3�fteen.

“People are fundamentally changing the way they work,” says Grant. “Mobile technologies are also revolutionising the way we work and play and individual prefer-ences are now forcing enterprises to adapt and implement new ways of managing their networks and data.” However, without a solid mobile strategy in place, companies could be developing apps that are not critical to operations and are therefore not used.

As with most trends, mobility solutions must be tailored to meet speci�c business requirements in order for it to be of value to the organisation. “Companies that have tried and failed at mobility have blamed their failure on not having the right device or network,” says Grant. “Then they go and compound their failure by buying more devices and trying the latest greatest network offering without taking a look at the real

truths as to why their projects keep failing.”

Having the wrong mobile strategy often means that companies depend on the mar-ketplace to guide them on how to run their business in a mobile environment, instead of creating an assessment of how their busi-ness works, which parts of their business can become mobile and which parts should not be mobilised. This dilutes the bene�ts in implementing a mobile strategy and results in unnecessary costs.

A well-developed mobility solution should include consulting to determine require-ments and gaps, management, application development based on a comprehensive needs analysis and system integration. “Each of these components are equally important in creating a mobility solution that is tai-lored to meet the company’s needs.”

Mobile is how people work in the post-PC era, but this shift introduces risk, cost, and usability challenges that traditional IT strategies cannot address. These challenges include protecting data, mobilising apps and documents, preserving the user experience and privacy and supporting a constantly shifting mobile operating system and device landscape. All of this needs to be taken into account, while allowing for deployment, often at a massive scale, to end users across organisations. “This is referred to as Mobile IT and it expands the de�nitions of both mobile device management (MDM) and mobile app management (MAM). Mobile IT

requires new strategies, skills, and platforms because it is user-led, cross-functional, and operates at consumer speed,” Grant adds.

One of the biggest concerns companies raise with regards to mobility is the impact on legacy systems. “Many companies fear that they would need to completely overhaul their legacy systems, resulting in massive �-nancial commitments,” says Grant. “This ties in directly with the need to ascertain wheth-er end users require access to those systems in question and to then integrate with those systems to mobilise them into a rich multi-platform experience for the organisation.” A good integration layer is critical to success in the mobile environment.

Companies can also leverage their website or individual system components to speed up the mobile application development process. Grant adds that you cannot simply build mobile applications for the organisa-tion for the sake of building an application. “Where mobile application or mobilised integration portals makes sense we lead with industry experts to deliver a holistic mobile application and integration strategy followed by a beautiful fully functioning application.

With a solid strategy

you will mobilise your organisation effectively

CHARLIE FRIPP IT NEWS AFRICA

44 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

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46 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

As I work and invest across the African continent, one fundamental truth about its potential prevails – there is no shortage of good ideas, just a lack of resources to fund them. We are missing a dynamic innovation ecosystem.

Africans are creating innovative ways to address the challenges they face every day. Often these solutions leapfrog approaches in the global north. I have seen new models that harness solar and wind energy, African-developed malaria tests and more environ-mentally friendly sanitation solutions. These are not just good ideas; they are the path to ensuring Africa’s long-term economic viabil-ity, sourced from real demand.

As African countries return some of the highest global growth rates – we need to ensure there are local economic supports in place to sustain this growth. Innovation is at the centre of healthy African economies. It creates jobs, strengthens industries, ensures we are not overly reliant on �nite land or mineral resources, fosters competition and creates a more sustainable marketplace with fast-moving and creative SMEs.

To build innovation-driven economies across Africa, we need private investors; businesses and governments to seed fund in-novation and its ecosystem, scale up proven models and develop the policy frameworks necessary to support sustainable growth.

Through my work with the African

Innovation Foundation and the Innovation Prize for Africa (IPA), I have seen practical examples of Africa’s investment potential. For example, the IPA 2013 winners were a team of researchers and entrepreneurs that created a new approach to nutrient recy-cling. AgriProtein collects biodegradable waste, feeds it to �ies that in turn produce larvae that are ground into protein to create a more ecologically friendly animal feed. This solution improves the nutritional value of meat and lowers the cost of animal feed for African processors and farmers.

Without innovation �nancing for good ideas like AgriProtein, Africans will be de-pendent on the economic colonialism that is more re�ective of the continent’s troubled past than its promising future. This is not just my view; the “WEF Execu-tive Opinion Survey” also cites �nancing as the biggest challenge to doing business in Africa. Therefore, we need private-sector leaders, government, NGOs, and others to

create new �nancing vehicles that responsi-bly promote innovation and sustain Africa’s economic growth.

Today, venture capital-backed jobs account for 11 per cent of US private sector jobs and venture capital has generated approximately 21 per cent of US GDP. Each 1USD invested in venture capital backed companies has on average seen a return of 600 per cent since 1970. By comparison, venture capital repre-sents just a fraction of the African economy.

The innovation potential in Africa is im-mense, yet the relatively small amount of venture capital is limiting Africa’s develop-ment. Ironically, it is also limiting the oppor-tunity for VCs. However, I remain optimistic. Inspired by the innovators I meet every day, I am con�dent that if they can create solu-tions to some of Africa’s most intractable problems, we can mobilise investment in in-novation and create a more promising eco-nomic future. This is what Africa deserves. This is the future we will innovate.

How Africa’s

ingenuity can fuel and sustain growth

BY JEAN-CLAUDE BASTOS DE MORAIS, FOUNDER OF THE AFRICAN INNOVATION FOUNDATION

As African countries return some of the highest global growth rates- we need to ensure there are local economic supports in place to sustain this growth.

JEAN-CLAUDE BASTOS DE MORAIS AFRICAN INNOVATION FOUNDTION

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INDUSTRY ANALYSIS

47 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

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50 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

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Page 49: African innovator magazine issue 2 2013

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7_Inductry Analysis SP.indd 15 10/9/2013 10:11:24 AM

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On 19 August 2013, in a remark-able twist of fate, South African paralympic champion Oscar Pistorius arrived back in Pretoria Magistrate’s Court on the day his late girlfriend Reeva Steenkamp would have turned 30. Pistorius was expected to receive an indictment for premeditated murder of Steenkamp and hear con�rmation of a trial date.

The case has gripped the nation since events unfolded on 14 February this year.

Aside from continuous local and inter-national news coverage, the case has stirred up widespread speculation as to what could have happened on the night in question.

Given that the trial is reported to only begin on 03 March 2014, any discussion in the public domain until this date can only be speculation.

It will be up to prosecutors and defence teams to scrutinise every piece of evidence to build their cases. The relevance of what role crime scene investigation technology and the gathering of evidence to apprehend criminals could play is yet another facet of this ongoing story.

The experts

It is a scenario that experts in CSI are all too familiar with. People like Detective

Sergeant Joseph Blozis have global experi-ence in the extent to which technology is impacting law enforcement.

In July 2013 global biotechnology com-pany Life Technologies brought world-renowned retired NYPD (New York Police Department) Detective Sergeant Joseph Blozis over to attend and present at the 1st National Forensics Services Conference hosted at the CSIR in Pretoria.

Detective Sergeant Joseph Blozis was em-ployed by the New York Police Department (NYPD) from 1979 to 2008. For 13 years as a senior sergeant in the Crime Scene Unit and designated as Supervisor of Detective Squad, he responded to scenes of serious crimes and incidents within the con�nes of New York City.

His duties included the supervision of the search, collection, preservation, and docu-mentation of all types of physical and trace evidence. He performed crime scene recon-structions and conferred with the numerous District Attorneys throughout New York City.

Detective Sergeant Blozis conducted fo-rensic investigations of major crime scenes, including those in which law enforcement of�cers were killed and/or injured, and managed in excess of 2,500 crime scenes, including more than 1,000 homicide inves

tigations.

In 1993 and 2001 he oversaw both crime scene investigations involving the terror-ist attacks on the World Trade Center. On September 11, 2001, he was on scene as both towers collapsed and was immediately assigned to what is known as “Ground Zero” until its completion in May 2002. For a three-month period following the events of September 11, 2001, he was Acting Com-manding Of�cer of the Crime Scene Unit.

For �ve years, prior to his assignment to the Crime Scene Unit, he supervised the criminalistics, narcotics, questioned docu-ments, serology, and polygraph units for NYPD’s Police Crime Laboratory. In 2005, he was reassigned to the Police Crime Labo-ratory as coordinator of the Biotracks DNA Program. Prior to assuming those positions, Detective Sergeant Blozis worked as a patrol sergeant, squad detective, and both as a patrol and plainclothes police of�cer.

As coordinator for the NYPD’s Biotracks DNA program, Detective Sergeant Blozis uti-lized his crime scene expertise to train �eld personnel in the recognition, detection, documentation, and recovery of DNA evi-dence at crime scenes. Through federal and state grants, funds were obtained to apply DNA technology to solve property crimes.

50 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Seeking the truth!

FORENSICTECHNOLOGY

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The Biotracks program was comprised of teamwork: Crime scene DNA recovery, laboratory DNA analysis, stringent follow-up procedures to ensure that identi�ed offend-ers are arrested, and aggressive prosecution ensuring offenders will be incarcerated for lengthy prison sentences.

To call him an experienced law enforce-ment of�cial would be a signi�cant under-statement.

Technology in CSI

According to Detective Sergeant Blozis, based on his experience and interaction with South African police executives, the country has �rst-rate technology and its crime scene unit, laboratories and services are impressive.

“We have a lot of the same issues, world-wide, as far as protecting the crime scene from its onset to safeguard it to the best of our ability… to prevent contamination, to prevent unauthorised personnel to enter the scenes, and here in South Africa, they are doing their best to do just that. Here in South Africa, I know that sexual assaults are a priority, they are working diligently to re-duce overall crime, especially within sexual assaults,” he said.

As far as technology advancements from a

crime scene perspective is concerned, Detec-tive Blozis emphasises the integrity of the crime scene.

“No matter what equipment or latest tech-nology you have in a laboratory, no matter what training, no matter how intelligent the forensic scientists may be who operate the instruments…it all comes back to the crime scene. If a crime scene is compromised, whether the evidence is not detected… maybe the evidence was contaminated, maybe the evidence was not collected prop-erly. It all begins with the crime scene. A forensic scientist cannot analyse something that he or she does not have. So the proper detection and recognition of a crime scene is paramount,” he says.

Ongoing training is designed to reinforce the value of a crime scene, of what it is, and safeguarding and preserving the scene is paramount.

Technology used to analyse evidence has advanced, so too has that which is used to collect evidence.

Technology has given up new products to work with says Detective Sergeant Blozis. “So far, examples for that, for DNA collec-tion, you have the conventional standard cotton-tip swab. Today, we have a copan swab made of �bres and not of cotton threads.

Therefore DNA can be extracted more easily and in its entirety… there are innovations in alternate light sources that enable the in-vestigators to detect �ngerprints, biological evidence and trace evidence through the use of very powerful alternate light sources, this is available in South Africa, which is a great thing,” he comments.

To put the role of technology in this spe-cialised �eld in some perspective, Detective Sergeant Blozis explains that in previous years, investigators would require a very small amount of blood, a centimetre of blood to get a DNA pro�le, today we need eight or ten skin cells, naked to the eye, not even biological DNA evidence, but touch DNA.

South African laboratories are using the latest equipment that would provide DNA samples in a short space of time.

“Technology is ever-changing and a good thing,” says Detective Sergeant Blozis. “New products, that are tested and certi�ed as being accurate, help to identify the offender and exonerate the innocent. That is what forensics is all about… to seek the truth.”

51 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

CHRIS TREDGERITNEWSAFRICA.COM

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SPECIAL FEATURE

52 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

T he growth of Africa’s mobile market is well documented – one statistic published by research company Manifest Mind, LLC states that the market is set to quadruple from $60 billion in 2013 to $234 billion by the year 2020. Although opportunities do exist for businesses, experts in ICT security say that the rise of mobility is also fanning the �ame of cybercrime.

African Innovator Magazine recently spoke to Marco Obiso, Cybersecurity Coordinator at The International Telecommunication Union (ITU), about cybercrime and how cybersecurity can match up to threats across Africa, speci�cally.

What is the of�cial and recognised de�nition of cybercrime?

There is no formal internationally recognized de�nition of cybercrime. Most of the de�nitions are in national legislations. A recognized (simple) de�nition is: criminal activities carried out by means of computers or the Internet.

What should people understand by the term ‘cybersecurity’?

The ITU agreed de�nition is: Cybersecurity is the collection of tools, policies,

security concepts, security safeguards, guidelines, risk management approaches, actions, training, best practices, assurance and technologies that can be used to protect the cyber environment and organization and user’s assets.

Organisation and user’s assets include con-nected computing devices, personnel, infrastruc-ture, applications, services, telecommunications systems, and the totality of transmitted and/or stored information in the cyber environment. Cybersecurity strives to ensure the attainment and maintenance of the security properties of the organization and user’s assets against relevant

security risks in the cyber environment.

The general security objectives comprise the following:• Availability• Integrity, which may include authenticity and non-repudiation• Con�dentiality

We believe this is one of the most comprehen-sive de�nitions of cybersecurity.

What is the most common form of cybercrime perpetrated in Africa today?

According to ABI Research, the Middle East and Africa regional market for mobile security services will reach $680 Million in revenue by 2018. This shows the growth of mobile security concerns in the region. According to IDG con-nect, Malware injections are still very high, as well as number of phishing sites infected. Also, software piracy is still one of the top crimes.

Are there any statistics available that re�ect the magnitude of the problem?

No formal statistics. However, all big antivirus companies and technology companies have rel-evant data on Africa. Kaspersky Lab, Trend Micro, Microsoft, etc. have very solid data.

How much damage is caused by cybercrime in reality?

Damage goes from loss of credibility and accountability for governments in providing services to citizens to �nancial loss. An emerging trend is also related to the risks posed by wrong use of ICT by youngsters.

Is Africa up to the task of being able to seriously combat threats?

Not yet, but recent initiatives, such as the draft African convention of Cybersecurity and

Cybercrime - the dark side of mobile mania

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53 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Cybercrime, as well as recent efforts by some countries on the establishment of Computer Incident Response Team (CIRTs), supported by ITU, show a growing awareness by African states in addressing cybersecurity related issues.

Is there such a thing as guaranteed protec-tion using cybersecurity?

No guaranteed protection. The aim of cybersecurity is to bring the business risk to an acceptable level. In other words, once the organization identi�es the key cyber related assets, the objective of achieving cybersecuri-

ty is to ensure that these assets are protected against threats that could compromise avail-ability integrity and con�dentiality of such assets.

Users, particularly those within businesses, are inclined to focus on external threats to security, or to that which protects the network/ core infrastructure. However, threats, as we understand it, often generate from within organisations or companies. Is this still accurate or has technology evolved to extend greater protection?

This is not only still valid, but it is even truer as employers are using more and more personal devices at work. Bring Your Own Device (BYOD) is becoming a very critical emerging threat. Therefore external and internal threats must be managed with the same level of priority. Technology has also been used- and contin-ues to be used by terrorists. Can law enforce-ment bodies, of�cials and governments gain the upper hand in terms of proactively dealing with threats, intercepting communi-

cations and protecting citizens?To a certain extent, yes, but (not) without

infringing privacy or exercising censorship. This is one of the main debates currently; security versus privacy. What kind of role does the ITU play in help-ing countries with cyber security strategy development, implementation and manage-ment?

ITU assists countries to elaborated national strategies and policies, to establish cybersecurity capabilities (such as CIRTs) instigate national, regional and international cooperation and above all building capacityWe have activities with almost all 193 Mem-ber States and through initiatives such as ITU-IMPACT and COP we are currently as-sisting more than 100 Member States around the world.

According to ABI Research, the Middle East and Africa regional market for mobile security services will reach $680 Million in revenue by 2018.

CHRIS TREDGERITNEWSAFRICA.COM

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54 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Imagine CupAFRICAN TEAMS WIN BIG IN GLOBAL TECHNOLOGY CHALLENGE

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SPECIAL FEATURE

55 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Africa is brimming with opportunities for innovation, and, in order for any society to grow, technology and a healthy dose of imagination is needed to advance – socially, economically and technically.

This is precisely why Microsoft created its annual Imagine Cup ten years ago.

The Imagine Cup, hosted in a different country each year, brings together the best student minds to compete on the world’s technology stage – and there was no shortage of ideas from Africa!

This year’s Imagine Cup Finals took place in St. Petersburg, Russia, and saw students

compete in a number of different categories ranging from Windows Phone app develop-ment to programming to �nding innovative solutions to community problems by using technology as a driving force.

“For the past decade, Imagine Cup stu-dents have created technology applications

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56 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

from software to video games to mobile apps designed to solve some of the world’s biggest problems, in the areas of education, healthcare, the environment and more. This year, Imagine Cup expanded to encourage even more students to apply their creativity by building apps that deliver technology innovations that advance user experiences in categories such as social networks, search, classi�eds, online shopping or games - or that create entirely new categories the world hasn’t even imagined,” Microsoft explained.

During the course of the year, students from around the globe participate in region-al competitions in their respective countries. Victory within these regional �nals earns competitors a place at the worldwide �nals.

“Imagine Cup has evolved into a year-long experience for students with various oppor-tunities to compete and innovate. Students can compete in the World Citizenship, Inno-vation and Games Competitions or technol-ogy Challenges that lead to the Worldwide Finals for Windows Azure, Windows Phone or Windows 8, or in themed Challenges such as the Women’s Athletics App Challenge or the Imagine Cup Kodu Challenge that result in other awards and prizes, and do not include a trip to the Worldwide Finals,” Microsoft added. African teams

A number of African teams also competed in this year’s �nals, and while they failed to achieve wider recognition, two teams did manage to win individual awards. Uganda

Team Code 8 won the Women’s Empower-ment Award by connecting a custom piece of hardware called a matiscope to a portable device, which can diagnose malaria without requiring a blood sample.

EgyptTeam MASKed Ninjas from Egypt devel-

oped a Windows 8/Windows phone applica-tion called Videolator, which allows users to scan text from newspapers or any other text-based surface and delivers videos from the internet related to the text.

“We noticed that news represented in newspapers with images is missing some action, so we thought of adding some move-ments by getting videos talking about this news. This is inspired from newspapers in Harry Potter movies,” the Team said.

Kenya

Team PI Craft from Kenya developed a solution to aid homeless and street children by correlating homes for street children with charitable organizations.

Their innovation, called Protégé, uses Az-ure Cloud Services “to interconnect homes for street children with charitable organisa-tions and other willing donors, enabling secure donations of any type to these facili-ties such as clothes, food or money”.

South Africa

Team South African entered into the Innovation Competition category, with their SentiMeter app. Their creation is a cloud-hosted analytics tool, which allows business-es to see what people are saying about their brand across social media platforms through sentiment analysis. The tool offers subscrib-ers detailed reports, trends and insights regarding brand image.

Ivory Coast

Team Kernel entered the World Citizen-ship Competition and pro�led their virtual reality system composed of glasses that patients with Alzheimer’s disease can wear to recognise people by means of Facial Rec-ognition. It will also automatically register their appointments by Speech Recognition and also remind them of various personal and con�dential information securely via the recognition system.

Winners

At the end of the grueling week-long process of showcasing apps and innovations, �ne-tweaking them and presenting them to a panel of judges, the 2013 Imagine Cup culminated in an awards ceremony at the historic Alexandrinsky Theatre, where Dr. Who actor Matt Smith acted as host.

“For the past 11 years, Imagine Cup has been a place of inspiration and innovation for students around the world. The students participating in this competition demon-strate the very best in innovation from their home countries and together are creating new apps, innovations and services that will change the way the world works, interacts and learns.

We are incredibly proud of the �nalists who competed in Imagine Cup this year and stand in awe of the projects and technol-ogy they brought forth during this exciting week,” said Steve Guggenheimer, corporate vice president and chief evangelist at Mi-

crosoft during the awards ceremony.

The rigorous judging panels for the event consisted of leaders in their respective �elds, and included Larry

Hryb, Xbox Live’s Director of Programming; Alexey Pajitnov, the creator of Tetris; Bill Buxton, Microsoft’s Principal Researcher; Connor Treacy, engineer at Facebook; and Monica Guzman; journalist for Geekwire.

“Imagine Cup is a forum for exceptional students from around the world to channel their passion and creativity into thoughtful, innovative solutions that have the potential for real-world impact,” said Jon Bassett, DFJ Frontier analyst and a judge at this year’s Imagine Cup.

“Their commitment to their teams and projects demonstrates these students are �nding ways to address everyday problems through technology and to make the world a better place.”

CHARLIE FRIPPITNEWSAFRICA.COM

“Imagine Cup is a forum for ex-ceptional students from around the world to channel their passion and creativity into thoughtful, innovative solutions that have the potential for real-world impact,” said Jon Bassett

SPECIAL FEATURE

“Their commitment to their teams and projects demonstrates these students are finding ways to address everyday problems through technology and to make the world a better place.”

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If there is one thing that is different to the 2008 Zimbabwean elections, it is that the 2013 election has a new ‘candidate’. His name is Baba Jukwa. The anonymous social media icon and commentator, portrayed as a cartoon of an old man and coined ‘the Julian Assange of Zimbabwe’, has attracted the world’s attention.

The Baba Jukwa Facebook page currently has 300 000 plus followers, and regularly leaks details on the activities of the Zimba-bwean government (with contact numbers of of�cials!). The character is commonly cited as an insider of the ruling ZANU-PF, who describes himself as a “concerned fa-ther, �ghting nepotism and directly linking community with their Leaders, Government,

MPs and Ministers”.

It can be said that the character’s online presence has become an extension of public opinion – whether users agree with him or not - his page is �ooded with commentary and opinions after each posting. These come not only from those in Zimbabwe but from the diaspora who are eager for infor-mation on what is happening in their home country. Social media has been a vital link between Zimbabwean locals and the widely spread diaspora as it has provided instant dissemination of opinions and information.

Baba Jukwa is just one manifestation of a silent revolution that is taking place. It is thanks in large part to the rising African middle class who are increasingly looking to

integrate their lives with communications technology and in particular, affordable mobile devices. For example, a 2013 survey conducted by the Mass Public Opinion Institute (MPOI) noted that 9 out of 10 Zimbabwean youths already have access to mobile phones. Social media has the ability to surpass the physical barriers of traditional communications infrastructure, such as telephone lines.

Social media, as a space for political deliberation, is most acute in places where few other spaces for open debate exist. Dur-ing the Arab Spring, social media became a vital tool to breaking psychological barriers, as users shared information and at times organised real protests in a short space

Baba Jukwa, social media and ZimbabweYu-Shan Wu and Catherine Grant Makokera

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of time. Similarly Zimbabweans (includ-ing the diaspora) have utilised the Baba Jukwa Facebook page for information and updates, to retrieve links to check their voter registration status and to write comments that encourage each other to vote. Many are expected to follow the elections today in Zimbabwe via Baba Jukwa.

However, the reality is that even if Zimba-bweans have become motivated to vote and advocate for change, they cannot actually vote for Baba Jukwa. While he is a chan-nel to direct mass discontent, he remains a �ctional character that rarely engages the users beyond broadcasting information. A recent piece on The Guardian website aptly said, the technologically savvy youth are already the demographic who count them-selves as opposition to the status quo. Thus a real alternative to the current candidates is still missing. However what the Baba Jukwa phenomenon has done is increase public awareness of the kind of leaders Zimbabwe-ans do not want.

The demographic changes on the conti-nent will hold serious political implications for Zimbabwe in future. During an interview with Forbes magazine, Mo Ibrahim stated that the average African leader is 63 while the average citizen is 19. The CIA World Factbook similarly notes the average Zimba-bwean age as 19.5 years. It is important to note that the rising use of communication

technologies is part and parcel of a unique demographic window.

At a SAIIA event in May 2013, Ibrahim Mayaki, President of the New Partnership for Africa’s Development – NEPAD, noted the sobering fact that in the next 20 years many of Africa’s aging leadership will be replaced by young leaders. Yet little has been done to mend the gaps in percep-tions between the previous generations of leaders and the youth, whose demands will increasingly require technocratic skills over political rhetoric.

Regardless, the real impact of social media in Zimbabwe will need to be explored after the election. Is it an effective platform? Clearly, its future rests in the hands of its users.

While freedom of expression is and will remain important in Zimbabwe’s politi-cal process, it needs to be channelled into changes in reality. The Nigerian politi-cal scientist Claude Ake said “freedom of speech and freedom of the press do not mean much for a largely illiterate rural com-munity” who are absorbed by the struggle to survive. The challenge is to convince the rest of the estimated 1 to 3 million Zimbabwean diaspora (most of who are not followers of the Baba Jukwa saga) that criticism can in fact achieve results.

This is not to say social media is irrelevant to development in Africa. The opposite is

true. Social media has the potential to speak to change. Take for example the Obama administration’s smartphone app – used during the 2012 US Presidential elections - which among other things helped identify the homes of Democrat supporters in a suburb (thereby simplifying the dissemina-tion of party related information). Imagine the possibilities if governments and develop-ment agencies could pin-point the homes that have yet to receive running water or medical care. The mobile potential is already being explored in Kenya where the mobile micro-�nancing service, M-Pesa, al-lows users who cannot afford bank accounts or reach physical branches to make transac-tions. There is clearly space for social media integration into everyday life.

So looking beyond the election horizon there are already signs that the Zimbabwean landscape will never be the same again. A media culture is developing through an increasingly transnational population (via migration, outlook and the very nature of the media’s ability to reach across borders). This comes together with a diaspora and youthful population who have aspirations that cannot be contained. In fact the �rst privately-owned satellite television station, 1ST TV, was recently launched to challenge the dominance of the government-owned Zimbabwe Broadcasting Corporation (ZBC).

What the Baba Jukwa case and the new television channel reveal are the rising demand for independent and alternative voices. As the spaces for independent think-ing grow, the only feasible way to remove the credibility of such spaces is to eliminate the barriers to robust political debate.

BY YU-SHAN WU AND CATHERINE GRANT MAKOKERA

C l o u d - b a s e d o r O n - p r e m i s e

All-in-one \adj: all-inclusive. For the contact centre, Interactive Intelligence defines its all-in-one IP communications platform

this way: All communications applications running on a single platform. A single point of administration for all functionality,

meaning less training and less complexity. Add-on applications activated with simple license keys, to bypass costly, complex

integrations. Complete fault tolerance and business continuity for all contact centre applications. A single all-inclusive

solution from a single vendor, including a single maintenance contract. All redefined by a lower total cost of ownership.

Shouldn’t this be your definition too?

www.inin.com/za

CONTACT CENTER • UNIFIED COMMUNICATIONS • BUSINESS PROCESS AUTOMATION

8_Features.indd 10 10/9/2013 10:20:03 AM

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C l o u d - b a s e d o r O n - p r e m i s e

All-in-one \adj: all-inclusive. For the contact centre, Interactive Intelligence defines its all-in-one IP communications platform

this way: All communications applications running on a single platform. A single point of administration for all functionality,

meaning less training and less complexity. Add-on applications activated with simple license keys, to bypass costly, complex

integrations. Complete fault tolerance and business continuity for all contact centre applications. A single all-inclusive

solution from a single vendor, including a single maintenance contract. All redefined by a lower total cost of ownership.

Shouldn’t this be your definition too?

www.inin.com/za

CONTACT CENTER • UNIFIED COMMUNICATIONS • BUSINESS PROCESS AUTOMATION

8_Features.indd 12 10/9/2013 10:20:03 AM

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INDUSTRY LEADERS

60 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Technology giant Microsoft last week an-nounced a partnership with the South African government’s Jobs Fund - an alliance that will provide assistance to small technology busi-nesses.Microsoft South Africa’s Managing Director Mteto Nyati sat down with African Innovator Magazine to discuss why the Company has invested so heavily in Africa.Nyati explained that although Microsoft is indeed heavily invested in the African continent, with projects such as the newly-

announced BizSpark and Microsoft’s 4Afrika initiative, it is always very involved in the local econo-mies of all territories in which it has a presence.“What I have seen

within Microsoft is that they put a lot of em-phasis on the local people – meaning they try to be relevant in each and every geographic location that they operate in. If you go to Bra-zil, the things they do there talk to Brazilian priorities,” he said.

He added that, as a continent, Africa rep-resents the second biggest investment that Microsoft has made and the region is a focal point for many leaders within the software giant. “What we have seen here ... is that there are many different leaders of Microsoft within Africa. So, the leaders came together to better understand Africa. Africa is the second big-gest investment that Microsoft has made, after China. That shows how important they see the continent,” said Nyati Prior to joining Microsoft, Nyati was employed at IBM for 12 years. Referring to his appoint-ment as Managing Director for Microsoft South Africa, Nyati revealed that during his interview recruiters were clear in their expec-tation of local relevance.“The thing they said to me up front is that they wanted somebody who is going to help the company be relevant locally. This means that you design your local strategy, within cer-tain parameters of course, as you can’t change everything. Most of the time you are given the room to be able to design your local strategy.”Microsoft’s BizSpark is aimed at supporting small businesses and Nyati explained that helping these companies grow also re�ects

TO MAKE A COMPARISON, NYATI SAID THAT HE WOULD LIKE TO SEE MORE COMPANIES EMU-LATE THE SUCCESS OF SOUTH

AFRICAN IT SERVICES PROVIDER DIMENSION DATA.

Africa is Microsoft’s second biggest investment

- Micosoft SA MD“We want to see the Dimension Datas of tomorrow. About 20 years ago

it was a small company, look at where they are today. Why can’t we have companies like that coming from South Africa – coming from the BizSpark

group? We have the skills here and we have really capable people here – people who understand the needs, people who can come up with Intellectual

Property, but we need to think big.”

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61 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

positively on Microsoft as a whole.“If you look at the area where we believe we can make the biggest difference, our strategy is that of a Device and Services company - we have transformed from a software company to that of Devices and Services. We looked at who would bene�t the most from Device and Cloud Services, and found that it would be small business.”By providing small ventures the necessary tools to drive business forward, Microsoft believes that it will narrow the gap between large corporations and their smaller coun-terparts – which will give the smaller entities a �ghting chance in a very competitive market.

“If you are looking at what is the biggest impact of cloud services, it levels the play-ing �eld between large companies and small companies. A small company now has the same access to technologies as large companies. So that is what we like about this whole thing (BizSpark project) – it levels the playing �eld, it helps small companies to compete. And the growth of those small companies is also the key to our own growth. As they grow, we grow, so there is a win-win for everyone. So that is why it is important. It is linked to our growth as well.”The BizSpark project is currently targeting 600 small businesses and Nyati hopes to see those companies grow beyond the borders

of South Africa.“When we are talking about the BizSpark project, we are targeting six hundred compa-nies. My hope is that these companies won’t only be successful here, but across the globe. So the intent is to build companies that are going to be globally competitive, companies that address the needs of emerging markets. That is the intent.”To make a comparison, Nyati said that he would like to see more companies emulate the success of South African IT services provider Dimension Data.“We want to see the Dimension Datas of tomorrow. About 20 years ago it was a small company, look at where they are today. Why can’t we have companies like that com-ing from South Africa – coming from the BizSpark group? We have the skills here and we have really capable people here – people who understand the needs, people who can come up with Intellectual Property, but we need to think big.”

CHARLIE FRIPPITNEWSAFRICA.COM

Africa is the second biggest investment that Microsoft has made, after China. That shows how important they see the continent.

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62 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

Until recently, distributed denial of services (DDoS) attacks were com-plex to launch and appeared to target mainly high pro�le

organisations and websites. But this has all changed. Now everyone is at risk.

A DDoS attack, in which services of a host connected to the internet are suspended, can be generally classi�ed into two catego-ries:

Volumetric attacks: Flood attacks saturate network bandwidth and infrastructure (e.g.: UDP, TCP SYN, ICMP).

Application-layer attacks: These attacks are designed to target speci�c services and ex-haust their resources (HTTP, DNS). Because they use less bandwidth, they are harder to detect. The ideal situation for application-layer DDoS attacks is where all other services remain intact but the webserver itself is completely inaccessible.

According to Stratecast, DDoS attacks are increasing in number by 20% - 45% annu-ally, with application-based DDoS attacks in-creasing in triple digits levels. DDoS attacks have evolved – along with the proliferation of botnets − into one of the biggest threats on the security landscape. Traditionally, the challenge in SA has been the fact that with limited bandwidth capabilities it is far easier

for DDoS attackers to disable infrastructure rather than services.

However, with the increase in bandwidth availability as well as services providers’ improved capability to protect against volumetric DDoS attacks, we can now see an increase in DDoS attacks targeting individu-als companies’ servers and services at an application level.

Now, anyone connected to the Internet is a possible target. Recent highly visible attacks included many politically-motivated attacks, state-sponsored cyber warfare, social activism and organised cyber crime, often driven by the easy availability of DDoS tools and botnets for hire.

People often assume only ISPs and webservers can be targets, but targets also include other services, such as mail servers, �rewalls, VoIP gateways and �le-sharing. Victims may include �nancial institutions, e-tailers, gaming sites, SaaS, government, critical infrastructure, cloud providers and popular sites. For example, Independent Newspapers’ subsidiary IOL recently expe-rienced a DDoS attack, for which a group calling itself ‘Anonymous Africa’ claimed re-sponsibility. The group tweeted it had taken the site down over IOL’s alleged support of Robert Mugabe.

The cost of DDoS

The biggest risk to an organisation from DDoS attacks is the potential loss of data and the negative impact from downtime. When online retailers go of�ine, they lose revenue; when trading systems are attacked and can-not trade, they lose revenue. Companies and organisations that have their websites defaced or taken down can suffer substantial damage to their brand and image.

In addition to lost revenue due to down-time, there are also costs related to IT analy-sis and recovery, loss of worker output, and possibly also �nancial penalties from broken service level agreements.

It used to be quite an undertaking to launch a DDoS attack, requiring sophisti-cated tools and many collaborators. Now, however, with the prevalence on the Internet of ready-mades DDoS tools and botnets-for-hire, effectively executing a DDoS attack is very easy and possible at low cost. Hence we expect to see sharp increase in DDoS attacks coming from many various sources.

Setting up a defense

In this changing environment, it is essen-tial that organisations put the right multi-layer defenses and DNS server protection in place, as well as drafting a response plan, to

guard against DDoS attacks and their impact on the business and its reputation.

A multi-layer strategy is crucial in DDoS protection. This includes dedicated on-premise solutions to defend and mitigate threats from all angles of the network. These tools should provide anti-spoo�ng, host authentication techniques, packet level and application-speci�c thresholds, state and protocol veri�cation, baseline enforce-ment, idle discovery, blacklists/whitelists and geolocation-based access control lists. Solu-tions should not only detect application-layer DDoS attacks and ef�ciently block common, generic or custom DDoS attack techniques and patterns, but should also have the ability to “learn” to recognise both acceptable and anomalous traf�c behaviour patterns based on traf�c �ow.

As part of an overall defensive strategy, organisations must protect their critical as-sets and infrastructure. Many �rms maintain their own DNS servers for Web availabil-ity, which are often the �rst systems to be targeted during a DDoS attack. Once DNS servers are hit, attackers can easily take down an organisation’s Web operations, creating a denial of service situation. DNS protection solutions available on the market today can protect against transaction ID, UDP source port and case randomisation mechanism intrusions.

Organisations also need a way to maintain vigilance and monitor their systems before, during and after an attack. The best defenses will incorporate continuous and automated monitoring, with alert systems that sound alarm bells and trigger the response plan should DDoS traf�c be detected.

It’s important to have granular visibility and control across the network. This visibility helps administrators get to the root of the attack’s cause and block �ood traf�c while allowing legitimate traf�c to pass freely. It also hands administrators the ability to conduct real-time and historic attack analysis for in-depth forensics. In addition, advanced source tracking features can help defensive efforts by pinpointing the address of a non-spoofed attack, and can even contact the offender’s domain administrator.

Better Bandwidth, Bigger DDoS risk On the flipside of the bandwidth boom in South Africa, there has been a significant increase in Distributed Denial of Service (DDoS) attacks at an application level in the country, says Fortinet.

PERRY HUTTON REGIONAL DIRECTOR - AFRICA FORTINET

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64 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

COUNTRY FOCUS

Zimbabwe’s much-publicised and contentious 2013 General Election held in July re�ected the im-portant role the internet and social networking plays in that society. Given the growth of the country’s ICT sector, the notion that this role will only increase is not far-fetched.

An article posted on The Independent online stated that the number of internet subscribers has more than doubled between 2011 and 2012. The Postal and Telecommunications Regulatory Authority of Zimba-bwe (Potraz) puts the number at 4,5 million at the end of 2012.The number of mobile internet subscribers is said to have reached 3.2 million in the second quarter of 2012.

The article states that this growth is attributed to the rollout of internet-enabled devices and wider access to the internet.

According to a report released by the International Telecommunications Union (ITU) mobile-cellular sub-scriptions in Africa currently stands at 545 million or

63.5 per 100 inhabitants. Additionally, the number of active mobile-broadband subscriptions in Africa is approximately 93 million or 10,9 per 100 inhabitants.

Growth of the sector

In August of 2012, Zimbabwe’s Minister of Informa-tion Communications and Technology (ICT), and the MDC-T’s National Organising Secretary Nelson Chamisa, con�rmed that the process of stabilising

Zimbabwe’s political and economic landscape was in place and progressing.

At the time he said that the country was in a period of rebuilding and the timing for investment could not be better,” he said.

The objective suggested by Minister Chamisa was to push the country’s ICT sector to the next level by 2015, orchestrated through the Zimbabwe National ICT Policy Framework, �rst launched in 2007 and adapted to keep up with industry developments.

Minister Chamisa also reiterated the country’s of�-cial position on the Indigenisation and empowerment legislation that compels foreign owned companies to surrender 51% of their stakes or equity, saying that a policy framework was in place to ensure that there would be no application of the 51% threshold to new investors.

“The climate is conducive to investment. We are focusing on connectivity, on establishing a legislative environment that encourages growth and investment, there are more opportunities. We also have powerful HR, with wonderful people,” said the Minister. “We are creating a óne-stop-shop’ scenario for those entering the country to do business and we have structures in place to deal with any problems.”

However, since August 2012 the legislation has been the subject of ongoing debate. Research shows that opinion is divided as to the approach to the legislation, with concern expressed by Reserve Bank of Zimba-

Technology will ensure world watches ZimbabweAccording to the UN Development Programme World Investment

Report 2012, Zimbabwe’s FDI (Foreign Direct Investment) inflows in 2011 more than doubled to US$ 387 million.

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bwe’s Governor Gideon Gono over what he described as a ‘one-size-�ts-all’ approach.

According to the UN Development Programme World Investment Report 2012, Zimbabwe’s FDI (Foreign Direct Investment) in�ows in 2011 more than doubled to US$ 387 million.

It is hoped that this will allay fears amongst those eager to tap into the emerging opportunities within the country’s broader economy, most notably the ICT sector.

A Household Download Index report conducted by- and featured on Speedtest.net, which compares and ranks consumer download speeds* internationally, ranks Zimbabwe amongst the top �ve African countries with an average speed of 5.13Mbps.

* (The value is the rolling mean throughput in Mbps where the mean distance between the client and the server is less than 300 miles.)

The Artful Blogger

If there is an example of the extent to which technol-ogy has now become interwoven with the fabric of Zimbabwe – (especially at this critical stage of its socio-political development), it is perhaps the degree to which social networks are being used to convey information about the elec-tion process to date.

And, information simply relayed across the World Wide Web, it would seem, can be something of a ‘hot potato’ in politics.

For example, there have been numerous reports in the media about a blogger, known only under the probable pseudonym ‘Baba Jukwa’; a self-proclaimed senior member of the Zanu-PF party, whose posts draw attention to a number of allegations against his party. The blogger is using the online channel to draw global awareness to these allegations.

The ruling party has been quick to dismiss the claims, describing the writings of Baba Jukwa as “a complete waste of time” and “completely idiotic”.

Online allegations against the ruling party aside (in-cluding media focus on statements made by politicians in response to allegations of vote rigging in previous elections), the run up to Zimbabwe’s General Elections 2013 has never been too far from increasing levels of controversy.

Recently, South Africa has been drawn into debates about the credibility of elections in Zimbabwe.

South African President Jacob Zuma, the chief

regional mediator on Zimbabwe, recently rebuked his of�cials for statements made about Zimbabwe’s lack of readiness to hold elections. South Africa’s relationship with its Northern neighbour also formed part of politi-cal rallying by Zimbabwe’s President Robert Mugabe in the run up to elections.

Mugabe was reported to have addressed a rally in Mutare, Manicaland Province, and was quoted across numerous media channels as saying, “We feel ashamed of the in�ux of Zimbabweans in South Africa. If you go to their hotels, there are Zimbabweans all over. The same applies to other businesses. Zimbabweans are literally running the South African economy. South Africans end up attacking Zimbabweans because there are just too many in that country.”

Analysts suggest biometrics

In an article written by Samuel Chindaro posted on SW Radio Africa online, the author puts the case forward for the consideration of integrating biometric technology (that which is used to identify people au-tomatically based on physical characteristics including

�ngerprint and facial) into the electoral process.

Chindaro writes, “Con-cerns have been raised in past elections about ‘zombie’ (deceased voters apparently ‘voting’ from the grave), individuals engag-ing in double or multiple voting and in�ated voting �gures. It is important

that allegations and the incidence of fraud, double or multiple voting, etc raised in the last presidential and parliamentary elections are not repeated in the next crucial elections.A growing number of countries such as Ghana, Zambia, South Africa, Nigeria, Namibia, and Mozambique among others have either started using biometrics in the election process or are preparing to do so in the near future. The Zimbabwe Electoral Commission, the body charged with the constitutional role of conduct-ing and supervising elections in Zimbabwe, should seriously consider investing in biometrics technology, particularly when it takes charge of voter registration and maintenance of the voters’ rolls.”

DESPITE WRANGLING BETWEEN STAKEHOLDERS, INDUSTRY REPRE-SENTATIVES HAVE STATED CLEAR OBJECTIVES FOR ICT AND TELECOM-MUNICATIONS, INCLUDING A SIG-NIFICANT INCREASE IN JOB CREA-TION – WITH AT LEAST 20 000 NEW JOBS EXPECTED TO BE CREATED.

66 AFRICAN INNOVATOR VOLUME 2, ISSUE 2

CHRIS TREDGERITNEWSAFRICA.COM

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