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7/31/2019 AIRS Conference Presentation 2011
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TABLEOFCONTENTS
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WORKSHOPOBJECTIVES
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WHATISTHEPURPOSEOFANATLAS?
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WHATISTHEPURPOSEOFANATLAS?
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WHATISTHEPURPOSEOFANATLAS?
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WHATISTHEPURPOSEOFANATLAS?
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HOWTHEAIRSRESEARCHATLASDEVELOPED
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MEMBERSHIP
TRUEORFALSE:STATEANDPROVINCIALAIRSMEMBERSHIPIS
ENTIRELYDRIVENBYPOPULATIONSIZE
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MEMBERSHIP
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MEMBERSHIPBYCOUNTRYANDSTATE
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MEMBERSHIPBYSTATEANDPOPULATION
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SURVEYRESPONSERATES
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SURVEYRESPONSERATESBYSTATES
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SURVEYRESPONSERATESBYSURVEYSUBJECTAREA
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SURVEYRESPONSERATESBYDEMOGRAPHICFACTORS
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DEMOGRAPHICS
TRUEORFALSE:AIRSMEMBERSARECONCENTRATEDMOST
HEAVILYINCOMMUNITIESWITHVERYLARGE
POPULATIONS
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DEMOGRAPHICS
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POPULATION&AGINGDEMOGRAPHICSINUS&CANADA
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AIRSMEMBERANDUSCOUNTYDEMOGRAPHICS
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ORGANIZATIONS
TRUEORFALSE:ALLAIRSMEMBERSARENON-GOVERNMENT
(NOT-FOR-PROFIT)ORGANIZATIONS
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ORGANIZATIONS
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ORGANIZATIONALANALYSIS-FOURAXISFRAMEWORK
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ORGANIZATIONSBYSECTORANDSERVICEDOMAIN
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ORGANIZATIONS-SERVICEDOMAINANDSTANDALONESTATUS
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WORKFORCE
TRUEORFALSE:GENERALLY,PEOPLEWORKINGATAIRSMEMBER
ORGANIZATIONSHAVEBEENWORKINGINTHE
PROFESSIONFORAVERYLONGTIME
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WORKFORCE
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WORKFORCESIZE,EDUCATION,ANDSERVICE
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WORKFORCE-RELATIONSHIPTOBUDGETSIZE
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INFORMATIONTECHNOLOGYINFRASTRUCTURE
TRUEORFALSE:THETECHNOLOGYPICTUREISPRETTYSIMPLE;
WECANSUMMARIZEITEASILYINABOUTTEN
SECONDS.
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INFORMATIONTECHNOLOGYINFRASTRUCTURE
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INFRASTRUCTUREREPLACEMENTPLANS
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TECHNOLOGYVENDORPROFILE
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BUDGET
TRUEORFALSE:EVERYBODYTOOKAMAJORBUDGETHITDURING
THESURVEYPERIOD.
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BUDGET
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BUDGETRANGESANDTIERS
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BUDGETCHANGES
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FUNDING
TRUEORFALSE:THEREAREONLYONEORTWOMAJORFUNDING
SOURCESFORAIRSMEMBERS;THERESTARE
PRETTYMINOR.
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FUNDING
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FUNDINGSOURCES
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ESTIMATEDFUNDINGCHANGES
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I&ROPERATIONS
TRUEORFALSE:MOSTAIRSMEMBERSERVICEOFFERINGSAREFOCUSEDONTHEELDERLYANDDISABLEDORON
2-1-1PROGRAMS.
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I&ROPERATIONS
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COMPREHENSIVEVS.SPECIALIZEDSERVICES
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SERVICECONFIGURATIONS
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SERVICESINDISASTERS
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CONTACTVOLUMESANDCHANNELS
TRUEORFALSE:THETELEPHONEISTHEPREDOMINANTCHANNEL
OFACCESSTOAIRSMEMBERORGANIZATIONS
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CONTACTVOLUMESANDCHANNELS
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2008CONTACTVOLUMES
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CONTACTVOLUMECHANGES
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CONTACTANALYSIS-SERVICEDOMAIN
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CONTACTANALYSIS-SERVICECONFIGURATIONS
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CONTACTCHANNELANALYSIS
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CONTACTCHANNELANALYSIS
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CLIENTNEEDS
TRUEORFALSE:THEPUBLICSNEEDFORHELPHASREMAINEDAT
CONSTANTLEVELSOVERTHEPASTFEWYEARS.
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CLIENTNEEDS
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CLIENTNEEDANALYSIS
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CHANGESINCLIENTNEEDS
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PERCEPTIONSOFCOMMUNITYUNDERSTANDING
TRUEORFALSE:THEPUBLICHASAPRETTYGOODUNDERSTANDINGOFWHATWEDOANDWHO
WEHELP.
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PERCEPTIONSOFCOMMUNITYUNDERSTANDING
PERCEPTIONS OF COMMUNITY UNDERSTANDING
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PERCEPTIONSOFCOMMUNITYUNDERSTANDING
PERCEPTIONS OF COMMUNITY UNDERSTANDING
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PERCEPTIONSOFCOMMUNITYUNDERSTANDING
COMMUNITY DEVELOPMENTS/POLICY INITIATIVES
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COMMUNITYDEVELOPMENTS/POLICYINITIATIVES
TRUEORFALSE:WEHAVEALOTOFIDEASABOUTTHEKINDSOFINITIATIVESTHATWOULDHELPOUR
COMMUNITIESANDOURI&RAGENCIES.
COMMUNITY DEVELOPMENTS/POLICY INITIATIVES
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COMMUNITYDEVELOPMENTS/POLICYINITIATIVES
POSSIBLE POLICY INITIATIVES
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POSSIBLEPOLICYINITIATIVES
FINDINGS AND IMPLICATIONS
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FINDINGSANDIMPLICATIONS
AIRS MEMBERS OPERATE A SIGNIFICANT ENTERPRISE
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AIRSMEMBERSOPERATEASIGNIFICANTENTERPRISE
I&R DIVERSITY NEEDS TO BE RECONCILED
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I&RDIVERSITYNEEDSTOBERECONCILED
WITHI&RIDENTITY
Other&Popula-ons
COMMUNITY UNDERSTANDING OF I&R NEEDS
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COMMUNITYUNDERSTANDINGOFI&RNEEDS
IMPROVEMENT
AIRS MEMBERS POSSESS A VALUABLE RESOURCE
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AIRSMEMBERSPOSSESSAVALUABLERESOURCE
THE TELEPHONE REMAINS AT CENTER STAGE
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THETELEPHONEREMAINSATCENTERSTAGE
USING THE AIRS RESEARCH ATLAS IN PDF FORMAT
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USINGTHEAIRSRESEARCHATLASINPDFFORMAT
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USING THE AIRS RESEARCH ATLAS IN PDF FORMAT
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USINGTHEAIRSRESEARCHATLASINPDFFORMAT
USING THE AIRS RESEARCH ATLAS IN PDF FORMAT
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USINGTHEAIRSRESEARCHATLASINPDFFORMAT
USING THE AIRS RESEARCH ATLAS IN PDF FORMAT
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USINGTHEAIRSRESEARCHATLASINPDFFORMAT
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