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Al Sultan Group Brochure
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Offices 1234, 11th Floor,22nd Street, Deira,Dubai, United Arab Emirates. P.O. Box 2444.
Tel: +971 44 44 44 44 Fax: +971 44 44 44 [email protected]
AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUPConnect You The World
CEO’s MEssagEAs CEO of Al Sultan Group, it’s an honor and a privilege
for me and our people to be associated with you. As you
learn more about Al Sultan mobile, I would like you to
remember that this is just a small glance at our services,
our locations and our people.
Successful working partnerships between our employees
and our customers are clearly evident when our
customers keep revisiting our stores every time they need
to upgrade or purchase a new communication device..
I would also like to extend an invitation for you to come
to visit any of our retail outlets in the region. Thanks for
your interest in The Al Sultan Group.
Mr. MOhaMMEd abO ZaalanCEO - al sultan grOup
Our COMpanyIn the last 15 years since our inception, we have witnessed
a rapid growth and with the use of technology becoming
so popular in all walks of life we have been able to be a
part of many lives in the region. The UAE mobile and
telecommunication industry is a buoyant, changing and
also a challenging market, we had to spread and adapt
quickly to different communities and emirates to keep
up with the growth and change in the region.
wE havE thE latEst prOduCtsThe Mobile device industry is a very competitive yet
dynamic industry. Changing consumer trends add to the
competition and hyperactivity of this market.
We have a product range of the best in the market and the
region catering to very individual taste and life style.
Some of the leading brands that we offer are APPLE,
Nokia, Samsung, Sony Ericsson, Motorola, HTC, Black
Berry and other Major brands.
availabilityAt Al Sultan Mobile we make it our First priority for our
loyal and new customers to have access to the latest
products or updates as soon as it has been released. We
retain our loyal customers by given them advance notice
of the availability of new devices or upgrades.
thE histOry & FOundatiOn The Sultan Group was incepted in the year 1996 in
Kuwait and after an immediate surge in business in the
mobile industry in the GCC we were required to spread
our services to the UAE in the year 1998.The HTA is in
its 22nd year of publishing high quality articles, books,
essays, documents, historical photos, and links, screened
for content, for a broad range of historical subjects.
hEad OFFiCE & businEss lOCatiOnsOur Head office is located in Deira the oldest Business Hub of the City of Dubai. The Hyper and bustling Location makes
it the center point from where all our Operation and retail management decisions are made. Al Sultan mobile has its
presence in all major business and retail communities of the Country.
aFFiliatiOns & standards We see a promising future ahead even with the down
turn of the global economy and we are confident about
realizing our corporate goals. We would like to be welcome
to this magnificent Madina Mall where we intend to offer
value and serve the consumers of this community in
Muhaisna.
partnEring with du + EtisalatWe have partnered with the 2 Main service providers in
the region to give our customers direct access to differ-
ent packages and services along with the devices that
they purchase at any of our stores. Customers also re-
ceive benefits and offers through these partnerships. Sim
cards
Our sErviCE CEntrE Our Service Centre is open 6 days a week for 12 hours
a day and plays a vital support role in our customer
satisfaction. We constantly strive for our Service Centre
teams to respond quickly and efficiently to customer
query and support.
appliCatiOn installatiOn& sOFtwarE updatEsOur Service Centre staff also provides support for
Application installation for customers to be trouble free
when installing new applications and we also provide
timely software updates to equip our customers with
updated tools to handle all their communication needs.
Our CustOMEr lOyaltyWe intend to offer the best of sales and after sales service
that is available in the region to all our customers and
thereby build customer loyalty. We are confident that our
value for money services to the customers will bring in
more and more repeat customers.
dirECt, OnlinE & digital COMMuniCatiOn
aFtEr salEs COMMuniCatiOnWe have an after sales service Center in Dubai with 5
qualified service technicians and customer support staff.
CustOMEr sErviCEAt the Sultan Group we look at customer service as
the most important area of continuous improvement
and constant management supervision. We constantly
request feedback from our consumers through various
channels and try to implement change in the way we
offer our services and the after sales service based on this
valuable information. dElivEryWe offer service and delivery to offices or homes in all
the Emirates of the UAE. We have a fleet of 5 vehicles
to support this department with pick up from homes or
offices and deliver back after service.
This Department offers some special services like –“THE
FIX AND REPAIR THE SAME DAY SERVICE”. www.youtube/sultan.group.com
www.facebook/sultan.group.com
www.twitter/sultan.group.com
www.sultan.group.com
Our prOduCtsWe have a product range of the best in the market and the region catering to very individual taste and life style.
Some of the leading brands that we offer are APPLE, Nokia, Samsung, Sony Ericsson, Motorola, HTC, Black Berry and
other Major brands.
Our ElitE & luxury brandsThe mobile has become a status and identity of an individual and his life style. We provide our customers with some
of the Elite and Luxury brands like : VERTU, LAMBORGHINI, FERRARI-VERTU, PORSCHE DESIGN, TAG HEUER,
MOTOROLA AURA, DIOR...etc.
CustOMising with swarOvski CrystalsThe HTA is in its 22nd year of publishing high quality articles, books, essays, documents, historical photos, and links,
screened for content, for a broad range of historical subjects. It was founded in 1990 in Mississippi and is one of the
oldest history sites on the Internet.
swarOvski wOrkshOp
MarkEting & brandingThe HTA is in its 22nd year of publishing high quality
articles, books, essays, documents, historical photos, and
links, screened for content, for a broad range of historical
subjects. It was founded in 1990 in Mississippi and is one
of the oldest history sites on the Internet.
The HTA is in its 22nd year of publishing high quality
articles, books, essays, documents, historical photos, and
links, screened for content, for a broad range of historical
subjects. It was founded in 1990 in Mississippi and is one
of the oldest history sites on the Internet.
thE al sultan warranty The HTA is in its 22nd year of publishing high quality
articles, books, essays, documents, historical photos.
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILES
IS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILES
IS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
No: 12456
Customer’s Name
Product / Model
Serial #
Dealer’s Name
Purchase Date
Invoices Details
VIP Warranty termsV.I.P. Industries Ltd. provides Warranty on your
luggage for a period as is
mentioned on your warranty card, from the date of
purchase by the User against
manufacturing defects only. The Warranty, however,
is subject to the following
conditions:
1. This Warranty card must be duly filled in,
stamped and signed by the
authorized dealer/showroom. The card and the
relevant cash memo must be
preserved and produced along with the defective
piece.
2. The Warranty is available only if it is signed
and stamped by VIP Authorized
Dealer.
3. The defective piece must be delivered at the
User’s cost to the nearest
Authorized VIP Showroom/Dealer/Office.
4. This Warranty is not valid for :
a. Damages resulting from accidents,
mishandling, negligence,
unauthorized repair, tampering, loss of
components/accessories,
normal wear and tear, exposure to extreme heat
and temperature,
Offices 1234, 11th Floor,22nd Street, Deira,Dubai, United Arab Emirates. P.O. Box 2444.
Tel: +971 44 44 44 44 Fax: +971 44 44 44 [email protected]
AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP
Connect You The World
WARRANTY CARD
Our pEOplEThe HTA is in its 22nd year of publishing high quality
articles, books, essays, documents, historical photos, and
links, screened for content, for a broad range of historical
subjects.
The HTA is in its 22nd year of publishing high quality
articles, books, essays, documents, historical photos, and
links, screened for content, for a broad range of historical
subjects.
The HTA is in its 22nd year of publishing high quality
articles, books, essays, documents, historical photos, and
links, screened for content, for a broad range of historical
subjects.
lOOking FOrward- nEw nEEds & nEw tEChnOlOgiEs
deira
Jumeirah
al Qusais
al barsha
bur dubai
This concept, called SkinDisplay, employs advanced
piezoelectric technology, which stiffens materials using
electricity. In this way, you could press your finger down
on the back of your phone and the raised letters would
form an imprint that allows you to read your texts in a
more tactful manner! This technology also has rather
obvious applications to Braille reading systems for blind
people
Offices 1234, 11th Floor,22nd Street, Deira,Dubai, United Arab Emirates. P.O. Box 2444.
Tel: +971 44 44 44 44 Fax: +971 44 44 44 [email protected]
AL SULTAN GROUP
AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUPConnect You The World