Alizeti 300C · 3. Never allow the battery charger to come into contact with water or moisture. In addition, never use the battery charger if the terminals are wet or if the charger

READ THIS MANUAL CAREFULLY!It contains important safety information.

REV 100119

Alizeti 300C

ALIZETI

9245 LANGELIER

MONTREAL, QUEBEC

CANADA, H1P 3K9

[email protected]

WWW.ALIZETIBIKES.COM

1-844-360-4887 • 514-360-4887

Installation Guide & User Manual

TM

PAGE: 2 ALIZETI 30 0C INSTALL ATION GUIDE & USER MANUAL

Table Of Contents

Table Of Contents ...................................................................................................................................... 2

Welcome Message.................................................................................................................................... 6

How To Use This Guide ........................................................................................................................... 7

Components Of Your New E-Bike System ............................................................................... 8

General Part List of Unit ........................................................................................................................ 9

Attachment Point Guide ....................................................................................................................... 10

Battery Charger Safety Information .............................................................................................. 11

Battery Safety Information .................................................................................................................. 12

General Safety Precautions ................................................................................................................. 13

Tire Compatibility Recommendations ........................................................................................ 16

Pre-Installation Bicycle Inspection ................................................................................................. 17

System Installation Instructions ....................................................................................................... 18

Pedal Sensor Installation Instructions ......................................................................................... 23

PAS Spacer Installation Instructions ............................................................................................. 26

System Controller Installation............................................................................................................ 28

Safe Riding Guidelines ............................................................................................................................ 30

System Controller Functions .............................................................................................................. 32

ALIZETI 30 0C INSTALL ATION GUIDE & USER MANUAL PAGE: 3

Table Of Contents Continued

Bluetooth Module Replacement ..................................................................................................... 34

Bluetooth Module Installation ......................................................................................................... 36

Bluetooth Pairing Instructions For Audio.................................................................................. 38

Bluetooth Pairing Instructions For Data .................................................................................... 39

Performing Firmware Updates......................................................................................................... 40

Battery Charging Procedure .............................................................................................................. 41

Battery Charging Sequences ............................................................................................................. 42

Battery Error Codes .................................................................................................................................. 43

Alarm System Functions ....................................................................................................................... 44

Replacing The Drive Wheel ................................................................................................................ 45

Replacing The Drive Belt ...................................................................................................................... 48

Recommended Maintenance ........................................................................................................... 49

Cleaning And Storage ............................................................................................................................. 50

Extended Storage And Transport ................................................................................................... 51

1. Test Procedures............................................................................................................................. 52

1.1 Battery Charger Test ................................................................................................................. 52

1.2 Power Cycling Test .................................................................................................................... 52

1.3 Battery Status Test .................................................................................................................... 52


1.4 Battery Contact Test ................................................................................................................ 53

1.5 Battery Fuse Test ........................................................................................................................ 53

1.8 Pedal Assist Sensor Test ........................................................................................................ 53

1.9 Motor Assist Test ....................................................................................................................... 54

1.10 Roller Swing Arm Test ........................................................................................................... 54

1.11 System Controller Test ........................................................................................................... 55

1.12 Audio Test....................................................................................................................................... 55

1.13 Alarm System Test ................................................................................................................... 56

1.14 UBmobil Mobile App Connection Test ...................................................................... 56

2 Troubleshooting Symptoms .................................................................................................. 57

2.1 No Power Felt When Pedaling ......................................................................................... 57

2.2 Unit Will Not Power Up ......................................................................................................... 57

2.3 Battery Will Not Charge ....................................................................................................... 57

2.5 Roller Wheel Will Not Raise Off Rear Bike Tire ..................................................... 57

2.6 Roller Wheel Does Not Remain Centered On Rear Bike Tire ..................... 57

2.7 No Sound Is Heard When Playing Music On Bluetooth Connection .... 58

2.8 Front Lights Do Not Turn On ............................................................................................ 58

2.9 Roller Wheel Slips When Riding Uphill On Wet Surface ............................... 58

2.10 Battery Discharges Quickly .............................................................................................. 58

2.11 Battery Takes Very Long To Fully Charge ................................................................. 58

2.12 Belt Gets Excessively Worn Very Quickly ................................................................ 58

2.13 Fuse On Battery Blows Continually ............................................................................ 58

2.15 Rear Lights Are Not Working Properly ..................................................................... 58

2.16 Limited Range On A Full Battery Charge ............................................................... 58



2.17 System Controller Buttons Are Not Responding ............................................... 59

2.20 Mobile Phone Application Will Not Pair With Mobile Device .................. 59

2.21 Volume Very Low When Playing Music ................................................................... 59

2.22 Connection Cables Are Difficult To Disconnect ................................................ 59

2.23 Roller Wheel Is Not Centered After Installation ................................................ 59

2.24 Roller Wheel Keeps Deviating From Center After Riding .......................... 59

System Specifications ............................................................................................................................. 60

Technical Support ...................................................................................................................................... 61



Welcome Message

Dear Customer,

Thank you for choosing the Alizeti 300C e-bike conversion system and welcome to the Alizeti family.

You should feel a sense of pride that you‘re riding an e-bike system like no other, an original in every

way!

You will soon discover that the features, flexibility, and innovative electronic control system of the

Alizeti 300C combine the best attributes of modern e-bike technology in an affordable, reliable

package.

Our commitment to excellence along with our outstanding customer service guarantees an

experience that will make you feel truly justified in your choice. From your first ride on your new

Alizeti 300C until many years after the initial investment has faded from memory, the Alizeti 300C

will continue to unveil its true worth and evoke a smile.

Should you ever need assistance or guidance at any time during the ownership of your Alizeti 300C,

our dedicated team is always available to help. Our hope is that the Alizeti 300C takes you to new

and unimaginable places throughout your many journeys to come.

Enjoy The Ride!

The Alizeti Team


The instructions in this guide have been prepared for proper use of your new Alizeti 300C drive

unit, control unit, battery and battery charger. Please read all of the instructions carefully before

beginning the installation process.

How To Use This Guide

WarningPrior to use, read and understand the product safety information. Failure to

follow the instructions may result in ELECTRICAL SHOCK, EXPLOSION, or FIRE

and may result in SERIOUS INJURY, DEATH, DAMAGE TO DEVICE or PROPERTY.

Do not discard this information.

Always install genuine Alizeti parts and accessories when servicing or repairing

the unit. Not doing so can cause damage to the system or cause it to

malfunction or void the warranty. If you feel that the installation process is

not clear or beyond your capabilities please contact your local bike shop for

help with the installation process. Improper installation of the Alizeti 300C

can damage the system and void the warranty.

Particularly important information is indicated in this manual by the following graphic symbols:

A WARNING indicates a hazardous situation which, if not avoided, could result in damage or serious injury or even death.

A NOTICE indicates special precautions that must be taken to avoid damage to the vehicle or other property.

A TIP provides key information to make procedures easier or clearer.

A STOP indicates prohibited items that you must not do for safety reasons.

A CHECK MARK indicates the correct method that must be used.


Components Of Your New E-Bike System

4 6

5

2

3

8

7

9

10

11

12

1

Before beginning the installation, check the contents of your e-bike system. Your package should

include all the following items:

1. Alizeti 300C rack mounted power drive system

2. Set of 2 seat stay brackets and accompanying

attachment screws

3. Set of 2 drop-out brackets and accompanying

attachment screws

4. One or two battery(ies)

5. Battery charger with charging cable

6. System controller

7. Pedal sensor & 2 magnets

8. One set of keys

9. Multi-tool with T20 and T25 bits

10. Attachment screws (see page 10)

11. Cable Ties x 15

12. Battery fuse

13. Spacer Tool (Box Insert)

(For list of screws see page 10)

Do not discard the original product packaging, including

cardboard spacer. It should be kept in the event the system

needs to be returned for repair or servicing. Stop

High Torque

Low Torque


General Part List of Unit

Speaker Grill

Speaker Grill

Speaker Grill

Slot

Slot

Seatstay Brackets

Seatstay Brackets

AttachmentPoint

Seatstay Brackets

Motor Cover

Dropout Brackets

Pannier Support

Pannier Support

Roller Fender

Battery Compartment Door

Battery Compartment

Door

Lock

DriveRoller

DriveRoller

RollerSwing Arm

DriveBelt Cover

Wheel DustCap

RollerFender

Belt cover

Rubber Gasket

DriveRoller

Roller


Attachment Point Guide

Part Type Bit Size Size Part Number Quantity

A M5 T25 10 mm 024-0001-00 4

B M5 T25 20 mm 024-0002-00 2

C M5 N/A 15 mm 024-0003-00 4

D M5 T25 12 mm 024-0004-00 4

E** M5 T25 16 mm 024-0005-00 4

F M5 N/A 10 mm 024-0006-00 12

Use same screws and washers for the both sides of the unit.Longer length screws may be used as required where indicated by double asterisks. (**)

E **

B

D

F

F

D

E**

F

C A

F


1. Do not charge batteries at temperatures

above 50 degrees Celsius or 122 degrees

Fahrenheit.

2. Do not use any other charger or

charging method to recharge Alizeti

batteries other than the ones designed

by Alizeti. Using any other charger other

than the one supplied with your unit

could result in fire, explosion, or damage

the batteries and void warranty.

3. Never allow the battery charger to come

into contact with water or moisture. In

addition, never use the battery charger

if the terminals are wet or if the charger

cable is damaged.

4. Never handle the power plug, charge

plug or touch the charger contacts with

wet hands. This could result in electric

shock.

5. Do not touch battery charger contacts

with any metallic objects or allow

foreign material to cause a short circuit

of the contacts. This could result in

electric shock, fire, or damage the

battery charger.

6. Periodically clean the power plug with

a dry cloth. Dampness or other issues

could reduce the effectiveness of the

insulation. Make sure charger is not

plugged in before cleaning.

7. Never disassemble or modify the battery

charger. This will void the warranty and

could result in fire or electric shock.

Battery Charger Safety Information

Prior to use, read and understand the battery charger safety information. Failure to follow the instructions may result in ELECTRICAL SHOCK, EXPLOSION, or FIRE and may result in DAMAGE TO DEVICE or PROPERTY, SERIOUS INJURY, or even DEATH. Do not discard this information.

Warning


1. Firmly insert the power plug and the charging plug into the socket. Failure to insert the power

plug and the charging plug properly can result in overheating, or failure to charge.

2. Do not use the battery charger near flammable material or gas. This could result in fire or

explosion.

3. Do not use battery if the battery enclosure is damaged, cracked, or if you smell any

unusual odors. Leaking battery fluid can cause serious injury.

4. Never leave battery unsupervised while charging for extended periods of time.

5. Do not short the contacts of the battery. Doing so could cause the battery to become hot or

catch fire, resulting in serious injury or property damage.

6. Do not attempt to disassemble or modify the battery. Doing so will void the warranty and

could cause the battery to become hot or catch fire, resulting in a malfunction, serious injury,

or property damage.

7. Do not drop the battery(ies) or subject to impact(s). Doing so could cause the battery(ies) to

malfunction, become hot or catch fire, or cause serious injury or property damage.

8. Do not dispose the battery in a fire or expose it to a heat source. Doing so could cause an

explosion, resulting in serious injury or property damage.

9. In the event that a battery needs to be replaced please contact a member of the Alizeti

technical support team to arrange a product return. (See page 57)

10. Do not use the e-bike system if you suspect any issues with the battery(ies) or e-bike system

itself. Doing so could lead to loss of control and potential injury.

11. Never use a battery without a fuse installed in the fuse slot. Battery(ies) will not operate when

a fuse is not installed.

12. Only use Alizeti fuses with Alizeti battery unit(s).

Battery Safety Information


1. Please obey your local cycling laws and regulations before operating this class 1 e-bike system

on public roads or bike paths.

2. Tune up your bicycle and check your brakes before installing the system on your bike.

3. Always use a helmet when riding your bike.

4. Always keep fingers or other objects away from spinning wheel and drive motor when in motion.

5. Always keep full attention on surroundings while riding or using the system controller.

6. The Alizeti 300C is not intended to be used on children’s bikes.

7. The Alizeti 300C is not intended for off-road use.

8. After installing the Alizeti 300C system, practice using the controls in a safe area away from

traffic until you have become familiar with the system.

9. E-bikes provide more power and speed than normal bicycles and should be used with additional

caution when riding in heavily trafficked areas.

10. If any part of your bicycle begins to make an unfamiliar noise stop riding immediately and try to determine the source of the noise and whether it poses a safety hazard. When in doubt, consult

a professional bicycle mechanic.

11. Do not allow the wheel, cranks, baggage or any other accessories to rub against the cable of the

pedal sensor or system controller. Do not compress or cut the wires.

12. Pay special attention when you install or remove accessories such as baggage, locks,

brackets, or handlebar accessories.

13. If you attach a bag to the Alizeti 300C, make sure that any straps are secured in such a way that they cannot become entangled in the roller. Do not allow your baggage to block the visibility of

the lights and reflectors.

14. If the batteries become visibly damaged in any way, return them to Alizeti for inspection or

recycling.

General Safety Precautions


15. Do not paint the Alizeti 300C. Doing so may interfere with proper heat dissipation of the unit.

16. Do not operate the unit if the drive wheel has noticeable wear or damage, or if the drive wheel

has become loose.

17. Do not operate the unit if any of the attachment screws have come loose or are

missing. Inspect all attachment screws and blots before each ride.

18. Do not operate the unit if your rear bike tire has excessive wear or if the rear wheel of the bike

becomes loose or damaged.

19. If your bicycle falls over or you are involved in an accident, do not ride your bicycle

before performing a visual inspection of the system for damage.

20. Verify the bike manufacturers’ weight limit recommendations for both the bicycle frame and the rear wheel. If the combined weight of rider, bicycle, baggage and the Alizeti 300C exceed the recommended weight limit for the bicycle or the wheel, it may be necessary to replace the

bicycle wheel or frame with one that has a higher weight limit.

21. The Alizeti 300C has not been designed to carry a child seat. A child seat should never be

installed on the unit. Doing so can be dangerous and cause serious injury.

22. The weight of the system is 13lbs or 5.8 kg and can carry a maximum weight of 25lbs or 12

kilograms. Do not exceed this recommended weight limit.

23. Never use the rack as a seat for a passenger.

24. Never place any objects other than the battery(ies) into the battery compartment. Doing so can damage to the system and void warranty.

25. Riding without an operating headlight or taillight can increase your risk of potential injury. Be

sure to check the battery charge level before riding at night.

26. Never use a battery without a fuse installed in the fuse slot. Battery(ies) will not operate when a

fuse is not installed.

General Safety PrecautionsContinued


27. Do not modify the system or battery(ies) in order to attempt to change its factory settings.

Doing this will void the warranty and may lead to potential injury or damage.

28. Always pay attention to your surroundings and oncoming traffic when using your e-bike

system or mobile application. Even brief distractions can be enough to cause serious accidents

and potential injury.

29. When using the Bluetooth audio feature of the Alizeti 300C e-bike system always pay attention

to traffic and your surroundings to avoid accidents or injury.

General Safety PrecautionsContinued


Tire Compatibility Recommendations

In order to benefit from optimal performance, traction and power from your Alizeti 300C e-bike system, your bike should be fitted with the proper tire type for the system. Not using the proper tire type may cause loss of performance and increase vibration and tire noise while riding.

The Alizeti 300C is designed to work on many bikes types. Most tire types will work but hybrid or road tires with a smooth center or “slicks” work best. (See image below).

1

Tires should not be smaller than 26 x 1.5 inches and no larger than 29 x 2.0 inches.2

Please Note

ACCEPTABLE NOT ACCEPTABLE

Road

CommuterBMX Cyclocross

DownhillCross Country


Safety Check Before beginning installation, prepare and

inspect your bicycle:

1. We recommend a bike tune up prior to installation of the Alizeti 300C on your bike.

2. Verify that the Alizeti e-bike conversion system is compatible with your bike.

3. Make sure you have any optional adapters that may be required for your bike.

4. Remove any existing accessories such as rear rack, rear fender, carry bags from your

bike.

5. Before beginning installation remove

battery(ies) from e-bike system. Remove

any screws from the threaded rack-

attachment eyelets on the frame or seat

collar of your bike.

6. Check condition of the tires and inflate

according to the tire manufacturers

specifications

7. Check that the bike wheels are securely

attached and not loose

8. Check that the bike brakes and gears work properly

9. Check that the seat is adjusted to a

comfortable position for your height

If your bike requires servicing please have it

done BEFORE installing the Alizeti 300C

e-bike system onto your bike to avoid any

potential accident or injury.

Pre-Installation Bicycle Inspection

Important NoticeThe Alizeti 300C e-bike system is designed to be compatible with the following bike types:

- Bikes with both rear and front breaks - Urban / City bikes without a rear suspension system - Bikes with tires no smaller then 26 x 1.5 inches and no larger then 29 x 2.0” - Bikes with tires that have a smooth running centre tread - Bikes with frame attachment points designed for a rack

If your bike does not have these characteristics the Alizeti 300C e-bike system may not be compatible with your bike or may require special adapters for the installation. Before installing on bikes with light weight or carbon fiber frames check with bike manufacture for any special precautions or requirements.


System Installation Instructions

1

Fold cardboard along fold lines.

Carefully remove cutout from insert.

Locate cardboard cutout on bottom of box insert.

Make sure both sides of cardboard are folded equally.

Locate the 8 folds in the cardboard cutout removed from the box.

Use tape to hold cardboard spacer in place.

A B C

D E F

Do not discard the original product packaging. It includes

a die cut spacer tool, required for installation. (See images

below). Packaging should be kept in the event the system

needs to be returned for repair or servicing.Stop


System Installation Instructions Continued

Turn over the rack and locate the slot on the underside of the unit. You will see two square captive nuts inside the slot channel on both the left and right side of the unit. If the captive nuts are not visible you may need to tilt the unit to slide them in place.

4 A B

Locate the attachment points on your bike frame where the drop out attachment brackets will be installed. Make sure the screws do not extend interfere with any other moving part of the bike.

Loosely attach the drop-out brackets to the frame of your bike using the T25 bit and the multi-tool included with your system. Attach bracket using (12mm M5 Screw Part D) and (10mm Washer Part F) as shown on (page 10) of the guide. If the attachment points have blind threaded holes, ensure that the screws are able to turn 5-10 full turns once the threads are engaged.

If longer screws are required for your bike frame (16mm M5 Screw Part E) can be used. Do this for both left and right brackets. Attachment brackets should be easily movable. Do not completely tighten screws at this point.

1 2

A B C3

Make sure your bike is adequately supported and on a level surface before beginning the installation process. Installing the system when the bike is not properly supported or on an uneven surface may cause it to accidentally fall and become damaged.

Before Beginning Installation



Hold the rack so it does not fall backward, then attach the seat stay bracket to the seat stay attachment points on your bike frame with the (12 mm M5 Screw Part D) and T25 bit provided. Do not completely tighten the screws at this time. Be careful not to cross-thread the screws while screwing them in. If you do not have the required seat stay attachment points on your bike frame you may purchase optional rack attachment collars from Alizeti.

9

Move captive nuts along the channel and space the nuts out to be aligned with the holes on the seat stay attachment brackets. If the spacing of the seat stay brackets at the attachment points is too wide or two narrow, the left and right seat stay brackets can be reversed to accommodate the required spacing.

Attach both left and right seat stay brackets to the captive nuts in the T-slot channel using a T25 bit and 4X (10mm M5 Bolt Part A) and 4X (15mm Washers Type C) provided. Loosely tighten the bolts so they can still be adjusted forward and backward if required, yet are tight enough that the screws will not fall out when the unit is flipped right-side-up.

5

6

Stand behind your bike and support the rear wheel between your legs for extra stability.

Slide both left and right drop out brackets into the rack drop out slots until the drive wheel rests on the rear wheel of your bike.

7 8

A B C

A B C


Verify that the spacing between the bicycle wheel and the motor cover is at least 13mm or 0.5 inches. Verify that the drive roller is 10-20mm or 3/8” to 3/4” from the bike tire. Adjust the height of the dropout brackets in the rack if required. Then adjust the rack so the top of the battery housing is as parallel to the ground.

Insert a (20 mm M5 Screw Part B) and (10 mm Washer Part F) into the drop out bracket hole and tighten with T25 bit until it is secured to the rack. Repeat the process for the opposite side. Make sure both screws are in the same hole location on either sides of the rack so the rack is level on both sides.

12

11


Slide the cardboard spacer tool between the rear bike tire and the lowest part of the motor cover in order to make sure the clearance is correct. The clearance between the tire and the plastic bottom cover should be approximately 13mm or 1/2” inches. With the cardboard spacer in place, line up the holes for the drop out bracket with the attachment points on the rack.

10

A

A

A

B

B

B

C

13mm

10-20mm



Once all the screws have been properly tightened, check the alignment of the back tire and the drive wheel. The drive wheel should be as centered as possible with the rear wheel of the bike. If the drive wheel is drastically off center with the bike wheel, loosen the screws on the underside of the system, check that the rack is attached to the dropout bracket at the same height on both sides then realign the rack and re-tighten the screws.

14 15

Tighten all the 4x (Bolts Part A) on the underside of the battery housing that secure the seat stay brackets using the supplied multi-tool (use low torque end). The bolts should be tightened to approximately 5-newton meters. If a torque wrench is not available, ensure bolts are tight enough so they will not come loose during normal riding conditions (use high torque end).

At this point recheck that all the bolts are properly tightened on the bike rack. Make sure no bolts have been overlooked, including the bolts that attach the brackets to the bike frame.

13

A B

Normal variations in bike frame alignment as well as wheel alignment can cause the drive wheel to be off center. We have designed the drive wheel to be wider than most bike tires to compensate for these common variations.

Please Note


Pedal Sensor Installation Instructions

Turn the left pedal until it is in line with the chain stay of the bike.

Clean the end of the end of the left pedal axel (opposite the chain ring) with alcohol and make sure it is clean and dry.

Remove the adhesive backing on the supplied magnet .

Press the adhesive side of the magnet to the center of the pedal axle. Make sure it has firmly adhered to the pedal.

31 2

Verify that the space between the pedal magnet and the chain stay is approximately 3 cm or 1-3/16”. If the space between the two is greater than 3 cm install the 2nd magnet by removing the adhesive backing and firmly adhering it to the back of the first magnet.

4Remove plastic film from glue side of pedal sensor and pass two cable ties included with your system through the attachment holes on the pedal assist sensor.

65

3cm


Pedal Sensor Installation Instructions Continued

Tighten the cable ties so the pedal sensor does not move from this position and trim the extra length of cable ties for a safer installation.

8 9

Route the pedal sensor wire along the frame of the bike and rack ensuring that there is no interference with normal operation of the bike. Secure the wire with tie wraps where required.

Connect the orange or yellow end of the cable coming from the system with the orange end of the cable from the pedal sensor.

1110

With the LED of the pedal assist sensor pointing towards the back of the bike, position the pedal assist sensor so that the cross hairs on the front of the sensor are aligned with the magnet previously installed on the back of the left pedal and perpendicular to the ground then secure the tie wraps.

Once the magnet and the cross hairs of the pedal sensor are aligned, verify that there is a 2 to 6 mm or 5/64” to 15/64” gap between the sensor and the magnet.

*Optional adapter can be purchased if spacing between pedal and sensor to tight.

7

A B C

LED

Locate the rear fuse slot on your battery(ies).

12


Pedal Sensor Installation Instructions Continued

Insert the supplied Alizeti fuse into the rear fuse slot. Make sure the battery(ies) are charged.

Use key to unlock battery compartment.

Insert the battery into battery compartment of the Alizeti 300C.

Once the battery is inserted, the power button on the system controller will light up and begin to blink after 10 seconds. The unit is now in stand by mode.

13 14 15

16

A B

The system can now be powered up by pressing and holding the blue blinking power button on the system controller for 3 seconds. You will hear the system boot up sound and the lights will turn on once the unit has booted up. The display will indicate “n” for neutral mode.

17


PAS Spacer Installation Instructions

Pedal/Frame Clearance

On bikes designed to accept wide tires with narrow road-style cranksets, there is often less than a 16.5mm gap between the left chainstay and the end of the left crank. To get around this problem, either try installing the PAS sensor on the seat-tube instead, or use glue or tape to attach the magnet closer to the centre of the crankarm where there may be more room, or use an adapter to mount the sensor underneath the chainstay tube.

If the gap is greater than 33mm/ 1.2 inches, install an extra magnet on top of the first magnet, or install a spacer between the PAS sensor and the frame.

Place the nut in the hexagonal-shaped hole in the adaptor, with the nylock facing out.

43

Using a 3mm hex key and a 7mm nut driver, remove the M4 screw and M4 nylock nut from the PAS sensor.

[1] Place the spacer tube between the ears of the PAS sensor. [2) Insert the M4 screw through the ears and the spacer tube.

1 2

1 2

Peel off the protective backing from the foam and stick it to the curved surface of the adapter.

Screw the PAS sensor to the flat side of the adapter plate.

5

A B

PAS Adapter Installation Instructions:

The adapter kit contains the plastic PAS adapter, a 10mm long plastic spacer tube, and a piece of adhesive-backed foam.


PAS Spacer Installation Instructions Continued

Peel off the protective backing from the foam and stick it to the curved surface of the adapter.

Make sure that the crosshairs on the sensor are perpendicular to the ground and that the magnet passes 0.5-6mm away from the sensor.

6

9

7Pass two cable-ties through the adapter and attach the sensor underneath the chainstay.

Pass two cable-ties through the adapter and attach the sensor underneath the chainstay.

8

Mounting position for when the distance between the sensor and magnet is too far.

Mounting position for when the distance between the sensor and magnet is too close.


System Controller Installation

Hold the controller attachment ring with your thumb while fastening the attachment screw with T20 bit until it has been securely fastened to the collar. A clicking sound may be heard while turning the screw until the screw is completely driven in.

4

2

3

Place the system controller attachment collar over the left side of the handlebar.

1

A B

Pass the controller cable along the top frame of the bike and then use cable ties to attach to the frame of the bike. Make sure the cable is not interfering with the brakes or other moving parts as it is passed along the bike frame then trim the long end of the cable tie. Leave enough cable to turn the handle bar completely to the left.

Make sure that the controller is easily accessible with your thumb when your hand is on the handle bar grip.

System controller is designed to be installed on the left side of the handlebars. Controller location should not interfere with the normal operation of the brake lever, gear shifter or the full turning motion of the handlebars once installed.

Please Note


Please Note

System Controller Installation Continued

Verify that the controller cable is not interfering with the normal operation of the bike wheel and brakes, then secure the cable to the frame of the bike where required.

When disconnecting the controller cables DO NOT pull from the wire to disconnect. This can damage the internal wire connections.

Always grip the rubber portion of the connector when disconnecting as not to damage the wire or connectors.

6

7 8

Plug the black male and black female controller cable connector together. Make sure the arrow indicators are aligned before pressing ends together.

5

A B

Avoid plugging and unplugging the connectors

unnecessarily as doing so can damage the connector or

wiring over time.Stop

The Alizeti 300C is now ready to ride. We recommend taking a test ride in a safe and traffic- free area to make sure that there are no issues with the installation before riding your bike in more traffic dense areas. It is important to familiarize yourself with the e-bike system before riding it.

9


Safe Riding Guidelines

Congratulations you are now ready to begin using your new Alizeti 300C e-bike conversion system.

In order to ride your bike safely, we recommend taking time to familiarize yourself with the way

your bike will operate and respond with the new electric assistance provided by the 300C.

RIDING YOUR E-BIKE SAFELY

1. Get familiar with the operation of the e-bike and system controller in a safe, low traffic location.

Ride on low assistance levels at first until you are more comfortable with the system.

2. The Alizeti 300C will start delivering power after one or two pedal strokes. Powered assistance

will continue as long as you continue pedaling. If you stop pedaling powered assistance will

gradually cease. By backpedaling, power will be cut off as soon as the PAS sensor passes the

magnet. Backpedaling can be used in case of an emergency when immediate power cutoff is

required.

3. When riding with the Alizeti 300C system for the first few times, choose an assistance level that

you are comfortable with. You can choose to pedal with very little effort, but you must always

continue pedaling to obtain any powered assistance from the system. If you stop pedaling the

powered assistance will also stop. Remember that riding at higher assistance levels will always

reduce your range.

4. As you become more comfortable with your e-bike, you may find yourself riding faster as well

as riding further. Ensure that all components of your e-bike (brakes, screws, attachment points)

are secure and operating properly. Motorists and pedestrians can often misjudge the speed of

an e-bike, so be alert and prepared to stop or maneuver safely.

5. If you are listening to music while riding, music levels should not interfere with safe riding or

hamper your ability to hear traffic approaching from any direction. Earbuds should never

be used as it is not safe to ride while hearing is impaired by music. Avoid using smartphone

functions while riding and keep both hands on the handlebar grips at all times.


Safe Riding Guidelines Continued

GENERAL RIDING TIPS

1. Downshifting to a lower starting gear when coming to a full stop will make it easier and faster

to bring on powered assistance.

2. Use rain mode when riding in the rain or wet pavement for optimum wet weather performance.

Some squeaking from the drive roller wheel when riding in the rain or on wet surfaces is

normal.

3. Use the horn (with incorporated warning flasher) or flasher to alert oncoming traffic.

4. The system controller has been designed so that you can keep your hands on the grips at all

times and your eyes on the road. Get familiar with the location of the different functions. Use

your thumb to push on the TOP of the controller. The markings on the side are for identification

purposes only.


System Controller Functions

Power Button

When a battery is inserted into the battery compartment the system will boot-up and go to standby mode. When in Standby Mode the power button will flash every 3 seconds. By pressing and holding the power button for 3 seconds the system will then power on. You will hear the system start up sound. Pressing and holding the power button again for 3 seconds will then put the system into Standby Mode for 1 hour.

The system will be completely powered off after 1 hour. To reactivate the system you must unlock the battery compartment door with the supplied key and press the battery power button located on the front of the battery(ies).

Increase Assist & Power Boost

Pressing and releasing the plus button quickly will increase the assist level by an increment of 1. Pressing and holding this button will boost the power to level 5 until the assist button is released. Once released, the system will then return to the previously set assist level.

Decrease Assist & Regeneration

Pressing and releasing the minus button quickly will decrease the assist level by a decrement of 1. Pressing and holding the decrease assist button will initiate regenerative braking until released. Regenerative braking can only be activated when the battery level is less than 80%. When the system controller indicator is blinking an “F” the regenerative braking is disabled until battery level falls below 80%.

Front Light Pressing the light button will flash the front be seen light. Holding the light button for 5 seconds will switch the front light on or off. The front light is normally on by default.

Regenerative Mode

When in regenerative mode, the display will flash zero and an indicator dot will light up in the upper left side of the display when battery level is below 80%.

Mode Button Pressing and holding the mode button for 3 seconds will put the system into Lock Mode.

Quickly pressing “M” will toggle between “A” Assist Mode or “R” Rain Mode.

Power Button

Battery Charge Level Indicator

Mode Button

Horn

Decrease AssistAnd Regen

Regen Mode Indicator

Increase Assist

Mode +Assist Level

Indicator

Front Light

Front LightIncrease Assist

Decrease AssistAnd Regen


Lock Mode

When the system controller displays an (L) the system has been placed in Lock Mode for 24 hours. After 24 hours, the alarm will be disabled and the system will be powered off completely. To reactivate the system you must unlock the battery compartment door with the supplied key and press the battery power button located on the front of the battery(ies).

The Lock Mode activates the alarm and locks down the wheel so the bike can not be easily moved or ridden. Pressing battery power button will disable “L” Lock Mode. The alarm will sound and the lights will flash if the bike is moved when in lock mode.

Neutral ModeWhen the system controller displays an (n), the system is in Neutral Mode. When in neutral mode the drive wheel is lifted off the back tire allowing you to ride the bike without any powered assistance or drag.

Battery Charge Level

The LED bar graph represents the battery charge levels from 0-100%. When the bottom red LED bar flashes the battery is below 10% and needs to be recharged. When the top green LED bar is on, it indicates that the battery charge level is between 100 and 80 %.

Horn By pressing down on the entire face of the system controller, the horn will sound and the lights will flash on the Alizeti 300C e-bike system. Press top of system controller to activate horn.

Assist Level 0 Assist level zero allows the system to display the ride speed with minimal power assist being provided to simulate the feel of natural riding.

Assist Level 1 Assist level 1 provides a power assist level between 0-20 %.


Assist Level 3Assist level 3 provides a power assist level between 40-60 %. Level 3 is the maximum assist level recommended for wet weather riding.



Rain Mode

Rain mode limits the system power for wet weather riding to assist level 3 and will help reduce slippage. When in rain mode, an alternating “R” and the current assist level will be shown in the display until rain mode is disabled. Rain mode can be disabled by pressing the mode button to switch to “A” assist mode.

Full Battery Indicator

When an F is displayed on the system controller this indicates that the battery is full and additional energy from regenerative braking can not be stored in the battery at this time. When F is displayed, regenerative braking will not function until battery level is 80% or less.

System Controller Functions Continued


Bluetooth Module Replacement

Begin by removing battery(ies)from the system.

Locate the flexible plastic cover on the inside of the battery compartment door.

Press down on the corners of the plastic cover located inside the battery compartment door, then slide it forward until you can easily remove it from between the key lock cylinder nuts.

You should now see the circuit board with a Bluetooth module already installed.

Unscrew the two M3 screws on either side of the Bluetooth module with the low torque end of a T10 driver.

Once the battery(ies) have been removed, use a thin wrench to loosen the 22mm or 7/8” nut located on the lock assembly of the access door. Do not remove the nut. Simply loosen it a few turns.

1 3

4 5 6

2

Never expose the system electronics to moisture or dust while performing a Bluetooth module installation. Exposure to moisture can damage your system and void the warranty.

Before replacing the factory installed Bluetooth module in the Alizeti 300C e-bike system, unlock the rear access door and remove the battery(ies) from the system. Do not simply turn off the unit as this may cause damage to the Bluetooth module.

Warning


Bluetooth Module Replacement Continued

While holding the rear door, tighten the nut with your fingers until snug and then finish tightening with a flat wrench.

Insert the battery in the unit and power up the system by pressing and holding the blue blinking power button for 3 seconds until you hear the boot up sound and see the lights on the system controller light up.

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Replace the plastic protector with the writing facing upwards.Securely install the protector between the two lock nuts on the key lock cylinder by sliding it forward between the two lock nuts.

Once screws have been removed, you can proceed to remove the Bluetooth module from the board.

98 Place the new Bluetooth module on the board. Make sure the screws line up with the holes on the board. Fasten the module to the board with the two screws provided. Do not overtighten the screws when securing the module to the circuit board as this may cause damage.

7

The Bluetooth LED will automatically begin to blink slowly. You are now in pairing mode.

12


Bluetooth Module Installation

Begin by removing battery(ies)from the system.

Locate the flexible plastic cover on the inside of the battery compartment door.

Press down on the corners of the plastic cover located inside the battery compartment door, then slide it forward until you can easily remove it from between the key lock cylinder nuts.

You should now see the circuit board with the Bluetooth pad location and screw attachments point.

The Alizeti logo on the Bluetooth module should be right side up when installing the module into the right bluetooth location on the circuit board.

Once the battery(ies) have been removed, use a thin wrench to loosen the 22mm or 7/8” nut located on the lock assembly of the access door. Do not remove the nut. Simply loosen it a few turns.

1 3

4 5 6

2

Never expose the system electronics to moisture or dust while performing a Bluetooth module installation. Exposure to moisture can damage your system and void the warranty.

Before installing the Bluetooth module in the Alizeti 300C e-bike system, unlock the rear access door and remove the battery(ies) from the system. Do not simply turn off the unit as this may cause damage to the Bluetooth module.

Warning


Bluetooth Module Installation Continued

While holding the rear door, tighten the nut with your fingers until snug and then finish tightening with a flat wrench.

Insert the battery in the unit and power up the system by pressing and holding the blue blinking power button for 3 seconds until you hear the boot up sound and see the lights on the system controller light up.

10

11

Replace the plastic protector with the writing facing upwards.Securely install the protector between the two lock nuts on the key lock cylinder by sliding it forward between the two lock nuts.

98 Place the Bluetooth module on the board. Make sure the screws line up with the holes on the board. Fasten the module to the board with the two screws provided. Do not overtighten the screws when securing the module to the circuit board as this may cause damage.

The Bluetooth LED will automatically begin to blink slowly. You are now in pairing mode.

12


Bluetooth Pairing Instructions For Audio

Open the Bluetooth settings page on your mobile phone and enable Bluetooth by clicking on the Bluetooth tab.

In the discovery section of the Bluetooth settings of your phone you will see AZ300C-xx. Click on this device.

Test the Bluetooth connection by playing some music on your phone. You should hear music playing from the speakers of the Alizeti 300C.

1 2 3

The following images may look different from your mobile phone as not all mobile phones display images the same way.

Please Note


Open the Alizeti mobile application and click on the scan button.

You should see a device called LE_AZ300C-xx. Click on this device.

Your mobile phone will automatically connect to your e-bike system.

Test the connection by pressing the assist + or - button on the system controller. You should see the 5 assist level dots increase or decrease on the mobile application. With Bluetooth data connected you can see detailed information about your ride such as distance, speed, power and more.

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54

Bluetooth Pairing Instructions For Data

Once the mobile device is connected, the blue LED indicator light in the tail end of the unit will begin to flash automatically. If the device does not connect repeat step one.


8

Performing Firmware Updates

Setting Page

The update will begin uploading. Do not turn off the system or phone during the update process.

Click on the update tab in the settings page of the mobile app.

The updates page will open up and any updates that are available will be listed on this page. Click on the available updates.

Once the updates have been uploaded the installation will begin. This can take several minutes.

Once the update has been installed the e-bike system will re-boot. You must re-connect once the system reboots.

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2 3

5 6


Complete charging of the batteries may take up to 5-6 hours to complete. Batteries should not be left unattended during the charging process. Keep batteries away from any flammable materials or moisture while being charged.

The life-span of the battery(ies) can be extended if kept in an environment with a temperature between +10°C and + 30°C or 50°F and 86°F.

Battery Charging Procedure

Once the battery is fully charged, disconnect the battery charger from the battery and insert the battery into the battery compartment of the Alizeti 300C. The system will boot up and go to standby mode until the power button on the system controller is pressed.

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During long term storage battery(ies) should be recharged once every 3 months when not in use and the charge level should be kept between 30% and 80%. Neglecting to do this can lead to a complete discharge of the batteries and premature degradation of the battery(ies).

4

7 8

3 If no warning LEDs are flashing on the battery , it is ready to be charged. Connect the supplied charger cable into the rear charge port of the battery and let it fully charge. If it doesn’t start charging, press the battery button to reactivate it. The battery(ies) are fully charged when all battery level LEDs on the front of the battery(ies) turn on when the battery power button is pressed.

1 Begin inserting the fuse in the rear of battery. Plug the supplied battery charger into a wall outlet then connect the charging cable into the rear of the battery. DO NOT USE ANOTHER BRAND OR MODEL. Doing so can cause injury or fire or damage and will void warranty.

Charge the battery until all LEDs on battery turn on when the battery power button is pressed on the front of the battery.

5

Please Note

To avoid unnecessary depletion of the battery pack(s) battery pack(s) should be removed from the system when not in use. Batteries will still be depleted when system is in stand-by mode or when alarm system is armed.

If the battery warning LEDs flash when connected to the charger the battery may be damaged. In this case DO NOT CONTINUE TO CHARGE THE BATTERY. Please contact an authorized Alizeti e-bike dealer for verification, servicing or replacement of the battery(ies).

2


Battery

Charge Status

To verify the battery charge level, press and hold the power button on the battery. If no LEDs turn on the battery is depleted. State of charge can be determined by the number and color of LED’s indicated on the battery charge indicator. Please refer to notes below.

20% Charge When battery is charging first red LED will cycle until 20% capacity is reached. Once 20% capacity is reached first Red LED and 2nd yellow LED will cycle.

40% ChargeFirst red LED and 2nd yellow LEDs will cycle until 40% capacity is reached. Once 40% capacity is reached the first Red, second and third Yellow LED will cycle.

60% Charge First red LED, 2nd and 3rd yellow LEDs will cycle, until 60% capacity is reached. Once 60% capacity is reached the 4th green LED will cycle.

80% ChargeFirst red LED, 2nd and 3rd yellow and 4th green LEDs will cycle until 80% capacity is reached. Once 80% capacity is reached the 5th Green LED cycle.

100% ChargeAll Led’s will cycle until battery is charged to 100%. Once 100% charge is reached charging will stop and all LEDs will turn off. You can display charge level by pressing the power button on the battery(ies)

Battery Charging Sequences

BP-30

BP-30

BP-30

BP-30

BP-30

BP-30

Step 2: Plug charger to wall outlet

Step 1: Put fuse in battery unit

Step 3: Plug charger to battery port


BATTERY SIGNAL ERROR CODE DEFINITION

UNDER TEMPERATURE

Battery temperature out of operating range. Battery will not charge or drive the system until it is within operating range.

Battery Operating Temp: -20˚– 45˚C / -4˚– 113˚FBattery Charging Temp: 0˚– 45˚C / 32˚– 113˚F

OVER TEMPERATURE

Battery temperature out of operating range. Battery will not charge or drive the system until it is within operating range.


OVER CURRENT Battery protection mode. If charging, use only certified Alizeti battery chargers. Check the status of the charger and try unplugging/plugging to restart charging process. (Should not happen in the field).

UNDER VOLTAGE Battery protection mode. Try reinserting the battery in the kit or resetting the fuse. If problem persists, contact technical support.

OVER VOLTAGE Battery protection mode. If charging, use only certified Alizeti battery chargers. Check the status of the charger and try unplugging/plugging to restart charging process

Battery Error Codes

LEDs blink 3x every 5 seconds to indicate error. Press and hold the power button for

6 seconds to display the error message. To clear errors, hold the power button for 6

seconds, 3x in a row or remove fuse.

BP-30

ON Blink 3x

BP-30

ON Blink 4x or 6x

BP-30

ON Blink 5x

BP-30

ON Blink 7x

BP-30

ON Blink 8x


Alarm System Functions

Make sure the red power level LED is not blinking. If LED is blinking the alarm system will only have enough power to arm the alarm for one hour. We recommend not using the alarm when the battery is below a minimum charge level of 20% capacity.

To arm the alarm system begin by placing the e-bike system in Lock Mode. To activate Lock Mode press and hold the Mode button on the system controller for 3 seconds.

Once the display shows an “L”, the system is in Lock Mode for 24 hours and the internal alarm is armed. After 24 hours, you must unlock the battery compartment door with the supplied key and press the battery power button located on the front of the battery(ies) to reactivate the system.

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To deactivate the alarm after it has been triggered, you must unlock the battery compartment door with the supplied key and press the battery power button located on the front of the battery(ies).

5When the alarm is armed, moving or riding the e-bike system will trigger the alarm. When the alarm is triggered, the lights will flash and the alarm will sound. The drive wheel will also apply resistance to the bike wheel so it cannot roll freely while the alarm has been triggered. Once the system alarm is triggered, the alarm will continue to sound for 5 minutes or until it is deactivated by the user. After 5 minutes the alarm will automatically turn off and reset itself. When the battery is depleted the alarm will no longer sound.

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A B

Always physically lock your e-bike system with a proper bike lock in addition to using the onboard alarm system to deter possible theft. Using the alarm system as the sole deterrent will not provide adequate protection against possible theft. Do not use the alarm system unless the battery is sufficiently charged to protect your bike while unattended. When alarm is in use, the battery will continue to discharge.

Warning


Replacing The Drive Wheel

Raise the roller off the bike tire by pressing the “-” button on the system controller repeatedly until you are in neutral mode and an “n” is displayed on the system controller. The drive wheel will then lift off the bike tire. If you fail to do this, it will be very difficult to safely remove and reinstall the drive wheel properly.

1 To remove the plastic wheel cap, insert the driver tool with a T20 security bit into the retaining screw (M4 x 12mm countersunk screw). Hold the drive wheel while removing the screw to prevent it from turning. Turn screw counter clockwise to loosen it. Remove the plastic cap. Do not apply excessive force to the roller fender during the removal process.

3

Hold the drive wheel firmly without applying excessive pressure to the roller fender, and use the 13mm nut setter to turn the roller retaining nut (M8 x 8mm locking hex nut) counter clockwise to loosen it. Remove the nut and the washer that sits behind it.

4

Once the system is in neutral mode, turn off the Alizeti 300C by pressing and holding the power button for 3 seconds. Remove all batteries, and close and lock the battery compartment.

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A B

A B

C D

Before replacing the drive wheel, make sure your bike is properly supported, and you have access to the open side of the roller fender. Either lean your bike solidly against a wall or support it on a strong double-leg kickstand or a bicycle repair stand.

Warning


Inspect the roller coupler assembly and fender for any sign of damage, wear, or loose parts. If there is any damage or wear, contact an Alizeti dealer in order to replace the worn parts. A small amount of bearing play in the assembly is normal.

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8

Remove the roller from the roller coupler by sliding it out and to the right. If there is dirt on the metal parts, wipe them off with a damp cloth and allow them to dry. This is also a great time to clean the inside of the fender.

Install the new roller onto the roller coupler, so that the printed text on the roller wheel is facing you then reinstall the washer so that it sits in its indentation in the roller core.

Screw the nut onto the threaded shaft of the coupler.

Using the 13mm bit driver, reinstall the M8 roller retaining nut and tighten it to 10Nm.

9 10

Replacing The Drive Wheel Continued

If the drive wheel is difficult to remove, a torque strap can be used to grip the wheel while turning the nut in order to remove it.

5


Replace the plastic wheel cover, ensuring that the notches fitinto the indents in the drive wheel core.

Using the T20 security bit, reinstall the M4 plastic wheel cover retaining screw and tighten until finger-tight. Do not over tighten the screw.

Clean the rear tire on your bicycle and remove any implanted debris to extend the life of the roller wheel.

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Replacing The Drive Wheel Continued


Replacing The Drive Belt

Slip new belt over the top smaller pulley.

Gently rotate the belt over the larger bottom pulley until it is seated properly on the pulley. The pulley and belts should turn smoothly and easily when turning by hand.

Reinstall the belt cover over the belt and pulleys and insert screw to fasten in place. Tighten the screw until the belt cover is securely installed.

6

7 8 9Re-apply the belt cover sealant to the outer lip of the belt cover before reinstalling it. Apply a small bead of sealant around the entire perimeter of the cover.

Clean pulleys with a damp cloth and inspect them for any signs of damage.

Make sure the unit is turned off and the battery is removed. Use a T20 security bit to unscrew the screw in plastic belt cover.

Remove the screw, then remove the belt cover. The belt cover is sealed so it may be difficult to remove.

The belt cover is held in place with an outer sealant which should be removed and reapplied before re-installing cover. Set aside cover and screw once removed.

5

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Gently pull the drive belt towards the left side of the larger pulley while turning the drive wheel until the belt can be easily removed.

4


Recommended Maintenance

1. Maintain your bicycle according to the recommendations of the bicycle manufacturer in

your bicycle owner’s manual.

2. The Alizeti 300C system should be wiped down after each ride and inspected to make sure

there is no road debris that could interfere with the operation of the e-bike power system

or the rest of the bicycle. Wiping down your tires and the roller regularly will also reduce

the likelihood of experiencing punctures.

3. Inspect the connection cables of the pedal assist sensor and system controller regularly.

Make sure that all the cables are well connected and have not come loose or become

damaged. Also make sure the magnet for the pedal sensor and the pedal sensor are still

aligned and spaced according to the installation guidelines.

4. It is recommended to perform a visual inspection of all the attachment screws on the

system before every ride. Check that they are tight every 500 km or 310 miles. If any screws

are damaged or rusted, they should be replaced with original factory screws. Using screws

that are not factory replacements may shorten the life span of your e-bike system or cause

damage. Any screws that are loose should be retightened to prevent damage or injury.

5. Replace the drive wheel after 2,000 miles or 3,200 km of use or when it becomes worn and

no longer provides appropriate traction on the rear wheel of your bike.

6. Replace drive belt after 3,200km to avoid premature wear of other drive parts.

7. Battery(ies) should be inspected for any signs of physical damage regularly. If any cracks

or other damage is visible or if water is able to enter into the battery housing, the battery

should be replaced.


CLEANING YOUR E-BIKE SYSTEM

1. Do not use a high-pressure washer or steam jet cleaner to clean the Alizeti e-bike system as this

can cause water infiltration resulting in damage or malfunction of the drive unit, controller or

battery.

2. Only a damp cloth should be used to clean the exterior of the e-bike system.

3. The inside of the system and electrical components should NEVER be exposed to any kind

of moisture while cleaning. This will void the warranty.

CLEANING BATTERY

1. Use a damp cloth to wipe dirt off the battery case. Never pour water directly onto the battery.

Doing so will void warranty and cause malfunctions of the battery.

2. Do not attempt to clean the battery contacts with a wire brush. Doing so will void warranty and

may cause a malfunction or short circuit.

3. Inspect the case of the battery before cleaning. If you see any physical damage such as cracks,

chips, or holes in the battery case DO NOT use water to clean the battery.

STORING YOUR E-BIKE SYSTEM

When storing the Alizeti e-bike system for extended periods of time, always store the system in a

dry clean area away from the elements, pool chemicals, direct sunlight and excessive heat above

50˚C or 122˚F.

Cleaning And Storage


EXTENDED STORAGE (1 MONTH OR LONGER)

• Due to self-discharge, the battery(ies) will slowly lose charge during storage.

• When storing the bicycle for a longer period (1 month or more), remove the battery and store it

using the following procedures.

• Decrease the residual battery capacity to 80 % and store battery(ies) indoors at room

temperature.

• The residual battery capacity should be recharged every 3 months to no more than 80% while in

storage.

• If battery(ies) are left either fully charged or discharged while in extended storage, battery(ies)

may deteriorate quicker.

• After storing battery(ies) for a long period of time, be sure to fully charge the battery(ies) before

use.

• A battery’s capacity will normally decreases over time, but proper storage and charging will help

maximize its service life.

TRANSPORTING BATTERY(IES)

• If the e-bike system or battery(ies) are being transported by a third party shipping company,

please consult with the transportation company for proper transportation details.

• Always remove battery(ies) from the system before transporting.

• Never leave battery(ies) in the system when transporting on a bike rack.

• Always cover and protect the system from water or humidity when transporting in wet weather.

• Remove fuse from battery(ies) when shipping.

• Do not transport on a top mounted vehicle rack and ensure wires do not get compressed or

damaged when transporting using a bike rack.

Extended Storage And Transport


Troubleshooting GuideTest Procedures

1. Test Procedures

1.1 Battery Charger Test

1. Begin by disconnecting the Alizeti battery charger from the battery and the power

outlet.

2. Plug the male 2 pronged end of the Alizeti battery charger to a power outlet 110-

220Vac.

a. For the 2 LED ST model charger, verify if the battery charger power LED turns red

and the charge LED turns green. If the charge LEDs do not power up, check your

power outlet.

b. For 1 LED Fuyuang model charger, verify that the battery charge LED turns green.

If the charge LED does not turn green, check your power outlet.

3. Check that you are getting power from the power outlet.

4. If power outlet is working, the charger or charge cable may be defective or damaged

and must be replaced.

1.2 Power Cycling Test

1. Remove the battery from the Alizeti 300C system.

2. Remove the battery fuse and visually inspect the fuse and the battery contacts for

damage.

a. If the fuse is damaged or blown, replace damaged fuse with a new fuse then

press the battery power button to verify that the battery is functional.

b. If the battery contacts are damaged, replace the battery.

4. Insert the battery into the Alizeti 300C.

5. Wait until the blue system controller power LED starts to blink, if the LED never blinks,

perform the battery status test.

6. Press and hold the power button on the system controller until the e-bike system

turns on.

7. If the e-bike system does not turn on, perform the battery status test.

1.3 Battery Status Test

1. Remove the fuse from the battery and make sure it is not blown or damaged.

2. Re-insert fuse into battery and press and hold the battery power button. The LEDs

should light up indicating a charge.

3 If no LEDs light up charge your battery until the LEDs indicate a full charge

4 If battery unit does not charge, please contact Alizeti Technical Support.


1.4 Battery Contact Test

1. Make sure the Alizeti battery charger is disconnected from the battery and the power

outlet.

2. Plug the male end of the Alizeti battery charger into a 110-220Vac. power outlet.

3. Insert the battery into the Alizeti 300C battery compartment. Make sure to push

the battery completely into the compartment. Close the tail gate and lock it with

the key.

4. Wait for the blue system controller power LED to blink.

5. Hold the blue power button on the system controller for 3 seconds until the system

powers on. If you hear the system startup chime and the system controller indicators

turn on, the battery is working properly.

1.5 Battery Fuse Test

1. Remove the battery from the battery compartment and visually inspect the battery

fuse located under the three contact plugs at the rear of the battery.

2. If the fuse is blown or show signs of damage, replace the fuse with a new Alizeti

fuse.

1.8 Pedal Assist Sensor Test

1. Inspect the pedal assist sensor (PAS) on the bicycle. If the sensor is dirty, clean it

gently with damp cloth. If it is damaged, replace the sensor with a new one.

2. Inspect the PAS cable and connector that goes to the Alizeti 300C system. Make

sure that the PAS connector is properly plugged into the orange or yellow female

connector.

3. Inspect the pedal magnet(s). If the magnet(s) are missing or damaged, replace them.

4. Rotate the pedal crank until the magnet is aligned with the PAS. Adjust the PAS

position so the distance between the sensor and the magnet is between 2 and 6 mm

and sensor is perpendicular to the ground.

5. Power up the Alizeti 300C system and rotate the pedal crank backwards while

verifying that the red PAS LED lights up and stays on. If the LED does not light up, the

PAS positioning may be misaligned. Adjust the PAS position and try again. If the red

LED still does not light up the PAS sensor my be defective and should be replaced.

6. Rotate the crank forward and verify that the red PAS LED blinks when the pedal

magnet crosses the pedal sensor. If it does not blink, adjust the PAS position

according to the specifications in the manual. If it still does not light up, it may be

damaged or defective and will need to be replaced.

Troubleshooting GuideTest Procedures Continued


1.9 Motor Assist Test

* The bicycle should be preferably mounted on a bicycle trainer or on a bike repair stand

for this test. Keep hands and fingers away from the roller wheel and bike spokes.

1. Mount the bicycle onto a bicycle trainer or bike repair stand.

2. Turn the Alizeti 300C system on.

3. Press the assist ‘+’ button on the system controller until assist level “1” is displayed. If

the system controller does not respond, perform the system controller test.

4. Verify that the drive roller is in direct contact with the bicycle tire. If not, perform the

APC test.

5. Start to rotate the bicycle pedal crank forward. After a few rotations, you should feel

the electric assist engaging. If the electric assist does not engage, perform the pedal

assist sensor test.

6. If the electric assist still does not engage, contact Alizeti Technical Support.

1.10 Roller Swing Arm Test

1. Lock the tail gate and power up the Alizeti 300C system.

2. Verify that the drive roller wheel is in the raised position. If is it lowered, it should

automatically move to the raised position within 2-10 seconds.

3. The roller wheel should clear the bicycle tire by 1-2 cm. If the roller wheel is still in

contact with the bike tire, verify that the Alizeti 300C rack has been installed in its

proper position.

4. Press the assist ‘+’ button until the system controller displays “1” and wait for the

swing arm to lower completely. At this point the roller wheel should pressing onto the

bicycle tire. If the roller wheel does not touch the bicycle tire at its lowest position you

need to adjust the height or the position of the Alizeti 300C rack.

5. If the roller contacts the tire, pauses then continues to press into the tire repeatedly

the system rack may be installed to low and should be raised.



1.11 System Controller Test

1. Power up the Alizeti 300C system by holding the system controller power button until

boot-up sequence initiates.

2. The indicator on the system controller should light up. If nothing happens, perform

the battery status test. If the battery status test is unsuccessful, check the system

controller cable connector and make sure it is correctly connected to the black

female connector and not damaged.

3. Verify that the front light flashes when turned on, if the front light does not flash,

replace the system controller.

4. Press the horn button on the system controller. You should hear the horn from the

Alizeti 300C system. If no sound can be heard , perform the audio test.

5. Press the light button on the system controller, if the front light does not flash more

rapidly, replace the system controller.

6. Press the assist ‘+’ button the roller wheel lowers onto the bicycle tire. If the roller

wheel does not lower, perform the APC test.

7. Press the assist ‘-‘ button until the display shows “n”. The roller wheel should rise off of

the bicycle tire. If the button does not work, replace the system controller.

1.12 Audio Test

* This test can only be performed on an Alizeti 300C equipped with a Bluetooth module.

1. Power up the Alizeti 300C system.

2. Connect to the Bluetooth module with your smartphone. You must connect directly

using the smartphone’s Bluetooth settings instead of using Alizeti UBmobil app.

If unable to connect to the Bluetooth module, perform the UBmobil application

connection test.

3. Play music on your smartphone using your preferred application. By adjusting the

volume of your smartphone, you should see that you are connected to a Bluetooth

device.

4. Check if you hear the music from the Alizeti 300C. If you don’t hear music, disconnect

your smartphone and verify that you hear music coming from your smartphone.

5. If music is playing through your phone and not from the system speaker, please

contact Alizeti technical support.

6. If there is music playing through the system speaker, but the sound is distorted or the

volume is very low, contact Alizeti Technical Support.




1.13 Alarm System Test

1. Power up the Alizeti 300C system.

2. Press and hold the system controller mode button until ‘L’ is displayed.

3. After 1-5 seconds, the roller wheel should lower, and you should hear the shutdown

tone. If the roller wheel does not lower, perform the APC test.

4. Shake the bicycle, you will hear the alarm signal warning beep a total of five times,

after which the alarm will trigger. If the alarm is not heard, perform the audio test.

5. To disable the alarm, unlock the battery compartment and press the battery button

or remove the battery.

1.14 UBmobil Mobile App Connection Test

1. Make sure you have the latest version of the UBmobil mobile application from the

Android or iOS application store.

2. Navigate to your phone settings.

a. Make sure your Bluetooth is turned on.

3. Open the UBmobil application.

4. Press the scan button on the first page.

a. Allow device location access if requested.

5. The application will search for an Alizeti 300C system. A list of discovered Alizeti

systems should be displayed on the screen.

a. If your specific system is not detected, make sure your system is turned on

and that no other device is connected to it.

b. Select your systems «bluetooth module name» from the list of devices found

6. If the connection repeatedly displays an error message, force the application to quit,

then restart the e-bike system and the application.

6. Once connected, the mobile app should display the e-bike dashboard.

7. Press the assist ‘+’ button on the system controller on your bicycle.

8. You should see blue dots corresponding to the assist level you have selected appear

under the center circular gauge on the app. If the display does not update, force the

application to close. Then restart the e-bike system and the mobile app.


Troubleshooting GuideTroubleshooting Symptoms

2 Troubleshooting Symptoms

2.1 No Power Felt When Pedaling

1. Make sure your battery is fully charged.

2. Perform pedal assist sensor test

3. Perform the power cycling test.

4. Perform the motor assist test.

5. Perform the battery status test.

6. Perform Pedal assist sensor test.

2.2 Unit Will Not Power Up

1. Make sure your battery is fully charged.

2. Perform the power cycling test.


4. Perform the system controller test.

2.3 Battery Will Not Charge

1. Perform the battery charger test.


2.5 Roller Wheel Will Not Raise Off Rear Bike Tire

1. Perform the APC test.

2.6 Roller Wheel Does Not Remain Centered On Rear Bike Tire

1. Verify that the rear wheel of the bicycle is not damaged and that the tire is centered

in the bicycle frame.

2. Visually inspect the 300C for damage. If you see any damage, contact Technical

Support.

3. Check all screws that attach the brackets to the system and to your bicycle. If some

screws are loose, tighten the screws to 5.5NM. You may also add medium-strength

thread locker to the screws if they become loose often.

4. Remove the roller dust cap and verify that the nut securing the roller wheel is tight.

5. Check that the roller wheel does not have any lateral play. If you detect lateral play,

contact Alizeti to service the roller bearing assembly.


Troubleshooting GuideTroubleshooting Symptoms Continued

2.7 No Sound Is Heard When Playing Music On Bluetooth Connection

1. Perform audio test.

2.8 Front Lights Do Not Turn On

1. Perform system controller test.

2.9 Roller Wheel Slips When Riding Uphill On Wet Surface

1. Make sure the system is in rain mode. Please not that some slipping is normal in wet

conditions. When wet condition cause excessive slipping, use Neutral mode.

2.10 Battery Discharges Quickly



2.11 Battery Takes Very Long To Fully Charge



2.12 Belt Gets Excessively Worn Very Quickly

1. Verify that drive belt pulleys have not become worn.

2. If damage to pulleys can be seen, contact Alizeti Technical Support.

2.13 Fuse On Battery Blows Continually

1. Stop using the battery(ies) and contact Alizeti technical support.

2.15 Rear Lights Are Not Working Properly

1. Contact Alizeti Technical Support

2.16 Limited Range On A Full Battery Charge

1. Alizeti 300C system range will varies accordingly to many different factors such as

wind, grade, terrain, rider weight, assist level and bicycle type. This is normal, but if

you experience excessive degradation of your e-bike autonomy, please contact Alizeti

technical support.


Troubleshooting GuideTroubleshooting Symptoms Continued

2.17 System Controller Buttons Are Not Responding

1. Perform system controller test.

2.20 Mobile Phone Application Will Not Pair With Mobile Device

1. Perform the UBmobil application connection test.

2.21 Volume Very Low When Playing Music

1. Perform the audio test.

2.22 Connection Cables Are Difficult To Disconnect

1. The connectors are designed to be waterproof and to remain connected during

normal use of the product so a tight connection is normal.

2. Remove any dirt or oil from the cable connector using a dry rag.

3. Grip connector sleeve and gently rock while pulling apart. Never pull from wire as this

will break the cable connections.

4. Connectors can be gently heated with a hair dryer if they can not be disconnected

due to colder ambient temperatures

5. If the connection cables still cannot be disconnected please call Alizeti Technical

Support.

2.23 Roller Wheel Is Not Centered After Installation

1. 13 mm or .5 inch on either side of the center of the roller wheel is acceptable.

2. Make sure that your bike frame is not crooked or damaged.

3. Verify that your bike wheel is not warped.

4. Verify that the system rack attachments screws have not come loose.

5. Verify that you are using the correct drop out brackets for your model bike.

6. If roller wheel is still not centered please contact Alizeti Technical Support.

2.24 Roller Wheel Keeps Deviating From Center After Riding

1. Make sure that your bike frame is not crooked or damaged.

2. Verify that your bike wheel is not warped.

3. Verify that the system rack attachments screws have not come loose.

4. Verify that you are using the correct drop out brackets for your model bike.

5. Make sure you bike wheels have a smooth running center and are not excessively knobby.

6. Make sure the bike tires are inflated as per the manufacturers specifications.

7. If roller wheel is still deviates from center, please contact Alizeti Technical Support.


System Specifications

MOTORMotor Type: Brushless DC MotorPower Rating: 500 Watt PeakMax Speed: 20 MPH or 32 Km per hour with maximum power assistRecuperation: Regeneration

Assist Modes: Rain Mode, Pedal Assist Mode

BATTERYBattery Type: Lithium-Ion with multi-pack capability, and LED status indicatorsRange: 20 Miles – 32 Km with 1 batteryRange: 40 Miles – 64 Km with 2 batteriesEnclosure: Impact resistant Polycarbonate (PC/ABS)Capacity: 278 Whr, 11.6 Ahr, 24 VoltsVoltage: 24 VoltsWeight: 2.5 lbs, 1.1 Kg

Charging Time: 5 hours with level one charger


DRIVE SYSTEMDrive Type: Friction wheel with specially designed all weather formulation Regenerative Braking: Recovers energy to

recharge the battery for increased range

CONTROLLERController Type: Pedal boost control with 5 assist levels, front pulsing be-seen light, horn and battery level indicator.

ANTI-THEFT SYSTEMMotion activated anti-theft system with audible sirenTheft deterrent strobe lightsLockable tailgate

Security screws

LIGHTS AND SIGNALIZATIONFront Lights: Front pulsing be-seen LED headlight

Rear Lights: Automatic brake lights BATTERY CHARGERLevel One Charger: 50 Watt

Charge Time Level One: 5 hours SOUND SYSTEMAudio: Single mono 3 watt speaker

with optional Bluetooth connectivity

RACK AND ENCLOSUREHigh quality aluminium construction with lockable tailgate, and mounting slots for optional rear pannier. Total weight with battery and motor 13 lbs. or 5.8Kg. Rack can support 25 lbs or 11.3 Kg.


Technical Support

If additional technical support, repair or servicing of your Alizeti 300C is required, you can

contact the Alizeti Technical Support Team by calling:

1-844-360-4887

514-360-4887

Monday to Friday from 8:00 am - 5:00 pm EST.

Our Technical Support Team can also by visiting our website:

www.alizetibikes.com

Copyright 2019 by Alizeti Ubmobil.

1st edition, January 2019All rights reserved.

Any reprinting or unauthorized use without the written permission of Alizeti Ubmobil

is expressly prohibited.

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Documents

Alizeti 300C · 3. Never allow the battery charger to come into contact with water or moisture. In addition, never use the battery charger if the terminals are wet or if the charger