All Types of Etiquette

ASG 101Friday, September 21, 2012

Purpose

The purpose of this ASG 101 All Types of Etiquette Workshop is to provide information to the Associated Student Government leaders at Santiago Canyon College about etiquette and how it can be applied to every day life.

Etiquette in Our Daily Lives

I. General Etiquette

II. Business Etiquette

III. Internet Etiquette

IV. Meeting Etiquette

V. Room Etiquette

VI. Campus Etiquette

Other Types of Useful Etiquette

• Interview etiquette covers the appropriate way to behave during an interview, including dressing appropriately, making eye contact and sending a thank-you note.

• Business dinner interview covers the appropriate way to behave when you're eating with someone in a business situation, including who should pay and how to manage conversation while eating.

• Work etiquette covers everyday situations that arise in business, such as working with other people and answering the telephone.

• Managerial etiquette gives guidelines for managing employees who report to you, including dealing with problems and overseeing meetings.

Simple words

•Please•Thank You•Well Done! 

I. General Etiquette

Definition of etiquette:

• “The conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life”

• SYNONYMS: manners, form, proprieties

Etiquette Basics

• Speak softly

• Always answer when someone speaks to you

• Always say “Excuse me”, “Please,” and “Thank you.”

• Give and receive compliments sincerely

• Respect personal space of other person — don’t crowd!

General Etiquette

• Be Respectful (Never ever be rude or disrespectful).

• Don’t chime in to conversations you hear. Whether it’s a work question you can answer or a private conversation you’d rather not hear, ignore comments that aren’t directed at you.

• Golden Rule• (Positive form of Golden Rule): One should treat

others as one would like others to treat oneself.[1]

• (Negative form of Golden Rule): One should not treat others in ways that one would not like to be treated.

Bullying

• Talking behind people’s backs

• Disrespect

• Belittling others

II. Business Etiquette

Business Etiquette

• “Business etiquette is designed to cover every aspect of a person's professional life, from job interviews to management techniques. In general, business etiquette encourages workers to treat each other with respect and courtesy by suggesting the best way to behave in different situations.”

• Dress appropriately

livestrong.com

III. Internet Etiquette

Social Media Etiquette

• Social Media sites, such as Facebook or MySpace are popular communication tools in this age of technology. Professor Jenny Preece, a professor of information systems at the University of Maryland, Baltimore County, believes that, "Etiquette online is not just nice to have, it is necessary.” In addition, she says that, "One person’s clever joke is another person’s offensive insult.”

wikipedia.org

Netiquette

• “yes.” => periods are serious

• ALL CAPS is equivalent to yelling or shouting.

What are other other internet etiquette symbols that could completely change a conversation?

IV. Meeting Etiquette

Council Etiquette

• Respect speakers at all times

• Join in on discussion and provide deep thoughts

• NO CELL PHONES

• NO LAPTOPS

V. Room Etiquette

Room Etiquette

• Community Refrigerator

• Computers

• Noise

• Appropriate Language

• Appropriate topics in conversations

VI. Campus Etiquette

Representation

• Staff/Faculty, Administrator

• ASG Executive Cabinet is expected to regulate, because of this we take care of how others reflect our organization by being aware of our manners.

• Behavior: Maturity

• ASG is time for growth and development

Etiquette builds character.

• Develop thoughtfulness. Look for ways you can help others.

• Watch what you say — and how you say it. Choice of words has a huge impact on the way we interact. One should always be aware of the tone his voice when he speaks with others.

• Celebrate diversity. Accept and tolerate differences. Get to know people who are different than you.

Benefits of Proper Etiquette

• Etiquette is all about building better relationships with your family, friends, co-workers, and other people in your life.

Benefits of Proper Etiquette

• Leadership experience

• Network exposure

• In competitive careers and work environments, good business manners can help you stand out from the crowd, according to the Washington Post's @Work column. Brigham Young University's "Universe" suggests that having good manners can help give you an edge over similarly qualified candidates when it comes to getting a job, a promotion or a raise.

The end.“Manners are a sensitive awareness of the feelings of

others. If you have that awareness, you have good manners, no matter what fork you use.” 

-Emily Post