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Helping Our Broker Partners…Protect, Grow and Diff erentiate
Their Business
Meet AlphaStaff – The Company
• Over a decade of growth & success supporting our clients
• One of the nation’s largest PEOs • Serve broad range of client companies (10-5000
employees)• Experienced Senior Leadership team• Privately-held by Accretive - innovators in outsourcing
& healthcare
LEADERSHIP & INNOVATION
• Broker- friendly -- long-term commitment to broker distribution model
• First in industry to introduce a solution for large employers
QUALITY
• A- Rated Carriers• SAS 70 Type II certification• ESAC Accredited (like the FDIC and SIPC)• Six Sigma Methodology• HR Account Managers- 100% certified
CAPABILITY
• Unique Delivery Model• Industry Leading Partnerships• Trusted Provider to #1 and #2
Banks in the U.S.
Why Partner with AlphaStaff ?
Reality Check
Source: National Association of Insurance & Financial Advisors; EEOC
BrokerCommissions
• Health insurance costs & administration: A growing burden on employers and employees
• 100,000 employment related claims filed in 2010 vs. 93,000 in 2009
• 20% of agents plan to stop selling health insurance in the future
Client Costs&
Compliance Risks
More time & effort will be required to maintain
your clients’ compliance, reduce their risks, AND manage impacts on your commissions
We Are Your Partner, Not Your Competitor
Differentiate, grow and protect your business. Create a healthy new revenue stream through AlphaStaff's attractive Broker Commission Program. Protect yourself and your clients with our Broker of Record (BOR) policy. Stand out from your competition by having a more robust portfolio of offerings and services. Watch your business grow as you utilize AlphaStaff broker tools and support systems. Rest easy knowing you have an industry-leading business partner and an experienced team of sales professionals dedicated to your success.
Our Broker PromiseWE ARE THE BROKER’S PEO We are proud to be known as the Broker’s PEO and as such, we have established a number of principles that guide our philosophy:
ALPHASTAFF WILL NOT COMPETE WITH ITS CONTRACTED AGENTS.
ALL ALPHASTAFF COMMISSIONS ARE 100% VESTED. ALL ALPHASTAFF COMMISSION RATES ARE GUARANTEED FOR THE LIFE OF THE ALPHASTAFF CLIENT.*
ALPHASTAFF WILL NOT DISCLOSE AGENCY COMMISSION RATES TO ALPHASTAFF CLIENTS.
STRONG BROKER OF RECORD (BOR) POLICYCompetition between the contracted insurance agents is governed by AlphaStaff’s Broker of Record (BOR) policy.
ONCE ALPHASTAFF HAS RECOGNIZED A REFERRAL AGENT FOR COMMISSION PURPOSES WITH AN ACCOUNT IT WILL NOT CHANGE THE “REFERRAL AGENT” DESIGNATION TO ANOTHER AGENT.
ALPHASTAFF DOES NOT ACCEPT BOR LETTERS FROM COMPETING AGENTS ON ACCOUNTS WHERE IT HAS DESIGNATED THE REFERRAL AGENT.
THE ORIGINAL REFERRAL AGENT ON THE ACCOUNT WILL CONTINUE TO RECEIVE COMMISSIONS FOR AS LONG AS THE ACCOUNT REMAINS WITH ALPHASTAFF.*
*Subject to the terms and conditions as set forth in AlphaStaff’s Master Referral Agent Agreement.
Engaging Prospects
Engaging ProspectsThe AlphaStaff / Broker Partnership
Broker Partners
Our Clients AlphaStaff
Experienced, knowledgeable Sales team• Industry Licensed• AlphaStaff trained and certified
• A consultative approach to the client• Broker friendly – NO TRESPASS• Solutions-focused• Single source provider- dedicated team
AlphaStaff Client Engagement Process
Target and Schedule
Engage Prospects
Create Proposal Close Deal Implement Renew/
Referrals
The AlphaStaff Team and Brokers Working Together to…
Client Profi leAssessing Their People Needs - First
10
State of the Business/Workforc
eGrowth Strategy
Workforce Recruitment
Workforce Retention
Risk Management/Workforce
Maintenance
Workforce Separation
EEOC Issues?
Currently outsourcing
payroll?
Downsizing or growing quickly?
High turnover?
Existing Onboarding
process?
Full/part timeHR administration?
Workers’ CompClaim issues?
Closing the DealMeeting Your Clients’ Needs
Payroll and Tax Service Time and Attendance Pay Cards Employee Self Service Reporting and Analytics
Human Resources Legal & HR Compliance Support Tactical & Strategic Expertise Claim & Investigation Support Unemployment Claims
Administration
Risk Management Loss Control Employer Protection Liability Ins. Training
Benefits & Benefits Administration
Health Insurance Carrier Integration Open Enrollment COBRA & Section 125
Administration 401K Retirement Plan
Comprehensive people solutions, consolidation of vendors, domain expertise, scalable
Insurance& Benefits
Payroll Taxes HumanResources
Supervision Mediation/At Risk
Workers Comp
Life /Supp Life
Medical / Dental
Disability
Voluntary
Rate Negotiation
Carrier Negotiation
Premium Calculation
Reconciliation
Inquiries / Claims
COBRA / FSA
Report Hours
Compute Pay
Compute W/H
Compute Deductions
Compute FIA
Write Checks
Reconcile Accounts
Track:
• Vacation
• Sick / Personal Days
• Mgmt. Reporting
• Employee Verification
FICA
Federal W/H
State W/H
Payments
• 940
• 941
W2’s
Penalties
• Incorrect Payments
• Late Payments
Orientation
Handbooks
Annual Enrollment
Performance Mgmt.
Job Descriptions
Compensation Mgmt
Benefit Analysis
Compliance
• Federal Laws
• State Laws
Policies Mgmt
Best Practices
I-9’s
Pay Increases
Hire & Fire
Disciplinary
Probationary
Manual Reporting
• PTO
• Overtime
• Job Costing
• Employment Data
• Employee Records
Employee Training
Mgmt Training
W4’s
SUTA Claims
Employee Issues
EEOC Issues
Risk / Loss Issues
OSHA
EPLI:
• Harassment
• Discrimination
• Lawsuits
Attorney Fees
Meeting Your Clients’ Needs
Client To-do List BEFORE AlphaStaff
Meeting Your Clients’ Needs
My broker and AlphaStaff helped me: Take work off my desk Reduce/minimize cost Manage employees Stay compliant Balance coverage with risk
Client To-do List AFTER AlphaStaff
Insurance& Benefits
Payroll Taxes HumanResources
Supervision Mediation/At Risk
Report Hours I-9’s Pay Increases
Hire & Fire
What you can expect from AlphaStaff
We Bring Great Companies Together
A rated carriers, world class service, technology & strategic partners - providing customized solutions
Service, Responsiveness & Technology
Interactive tools
Product & Go-to Market strategies
Technology platforms
New Online Open Enrollment Benefits Site
Updated Client Site(InfoSource)
NEW!
New Advanced Reporting Tools
(Same capabilities as ADP report writer)
New corporate website
New Competitive Health Plans and Rates For Our Worksite Employees
2011 Aetna Renewal
Two components:
1. Existing Business Renewal – Renewing September 1, 2011• New benefits master plan and new rates• Re-tiering -- more appropriately spread risks
2. New Business Medical Rates – Effective July 1, 2011• 14 month rates• New underwriting process• New plans
Aetna Reengaged, Rebuilt RelationshipAttractive new business and renewal rates
Aetna Medical Renewal Increases
RenewalsIn line with market Overall increase - all plans:
• HMO: 2%• Traditional:7.2%
New Business PlansCompetitive -- In-line with market• Average Decrease from 7-30% vs. current rates for similar plans
(varies by plan)
Supplemental Renewals (Vision, Dental, Life & Disability)
In- line with market• Dental – ~4% avg. increase• Vision – :7-11% avg. increase• Life and Disability – 12-28% decreases (STD, LTD)
AlphaStaff and MGA
AlphaStaff’s Managing General Agency (MGA) was established to:
•use our client base and broker network to offer multiple lines of insurance products and services
•provide a complete portfolio to our worksite employers and employees.
The MGA Objective
We enhance attractiveness to our broker network and increase their profitability.
Roles and Responsibilities
1. Manage all the Licensing and Contracting, known as
the “Legal Entity” ..
2. Assist in the Product Selection, Benefit Design and
Underwriting Guidelines specific to Benefits; known
as the “Product Matter Experts”.
3. Supervise all commission pass down to our referring
broker network specific to benefits.
4. Collaborate with the broker network.
HERE TO HELP YOU WIN
Contact: