Cover Page

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OVERVIEW AND PURPOSE

The management of Wisconsin Warehouse Association (WWA) believes that the policies and work rules set forth in this manual have taken into account the interests of both employer and employee. This manual is intended to be an aid in the quest for smooth and efficient operations. Though we believe this manual is thorough, we cannot guarantee completeness. As such, WWA reserves the right to change any and all policies and/or work rules at any time. This handbook is not to be construed to form an employment contract; rather it is a description of the company’s general philosophy concerning policies and procedures.

An efficient warehouse operation ensures: complete and timely deliveries to Customers / Consignee’s; sufficient inventory levels to meet requests; proper accounting and controls of property and equipment; and proper disposal of all surplus or obsolete property and removal from system records.

TABLE OF CONTENTS

Overview and Purpose

Business License

Certificate of Insurance

1. Employee Policy Manual

Benefit Plan

New Hire Forms

90 day evaluation review form

Expense account form

Company Work Rules

2. Security Manual

Fire Action Plan

Medical Emergency

Gas / LPG Leak

Sprinkler/Water System leak

High Winds/Roof Damage/Tornado

Safety Policy

Why Warehouses

3. Inventory Control Procedure

Formal 3-Part tag

Aisle Audits

4. Start-Up Procedures

The Plan

GMP

Equipment/Supply List

Functional Audit

5. Rules of Company Training / Forklift Safety

Forklift Course Test

Forklift Safety

Lockout – Tag Out

Hazard Communication Policy

Safety Committee Policy / Meeting Minutes

OSHA Final Rule

6. Daily Operating / Warehouse Guidelines Sanitation Inspection Form

Quality Control

Daily Objectives

Performance Matrix

Management Meeting Assignments-2PM Meeting

$5, $10, 30 Minutes

OS&D Return Shipment Form

Freight Left on Dock Report

Time Card Code

Pre-Flight

Pre-Shift Meeting Topics

Daily Production Tracking

Daily Flash Report

Monthly Flash Report

Empty Trailer Check

Stock Relocation

Corrective Action Notice

Employee Calendar – Attendance / Vacation form

Special Work Order

Operating Problem Solving

7. Account Standard Operating Procedures

Customer Operation Procedure (SOP’s)

8. Performance Metrics / Targets

What do you measure

Performance Metrics – Definition

“Stuff That Gets Measured Gets Better”

9. Pest Control Policy and Procedure—Sanitation

A. Reportso Monthly Rodent Control Report

o Daily Warehouse Inspection Report

o Master Cleaning Schedule

o Warehouse Inspection

CONTACT LIST---Names and Phone Numbers

WWA

Land Lord:

Contact Name:

Phone Number:

Alarm System:

Electrician:

Heating & Air:

Trash disposal:

Propane Tanks:

Forklift Repair & maintenance:

Sprinkler System & Fire Extinguishers:

Warehouse Supplies

Office Supplies:

Staffing Agency:

Salvage Company:

Industrial Building Lease

Between

XYZ Industrial

And

WWA: as Tenant

SECTION 1

EMPLOYEE POLICY MANUAL

SECTION 2

SECURITY MANUAL

SECTION 3

INVENTORY CONTROL PROCEDURES

SECTION 4

START-UP PROCEDURES

SECTION 5

COMPANY FORKLIFT / SAFETY TRAINING

SECTION 6

DAILY OPERATING GUIDELINES

SECTION 7

ACCOUNT OPERATING PROCEDURES

SECTION 8

PERFORMANCE METRICS / TARGETS

SECTION 9

Pest Control Policy and Procedure – Sanitation