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8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
1/12
Analysis report on the Call DropRate increased issue in STCafter upgraded from eRAN3.0 toeRAN6.0SPC3!
"ssue 0#
Date 0#3$0%$'
()A*+" T+C(N,-,"+S C,./ -TD.
8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
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Copyright (ua1ei Technologies Co./ -td. 0#3. All rights reser2ed.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. nless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided !A" #"! without warranties, guaranteesor representations of any kind, either e$press or implied.
The information in this document is sub%ect to change without notice. &very effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, e$press or implied.
Huawei Technologies Co., Ltd.
Address' Huawei #ndustrial (ase
(antian, Longgang
"hen)hen *++-
/eople0s 1epublic of China
2ebsite' http'33www.huawei.com
&mail' support4huawei.com
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
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http://www.huawei.com/mailto:[email protected]://www.huawei.com/mailto:[email protected]
8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
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&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 &.out !his 'o"u*ent
About This Document
Trouble Ticket Number iCare/ -+567
Prepared By u iang (e*ployee I'/00133,5)4ue 4uing(e*ployee I'/ 0022553,)
Approved By hi 6hi7ue (e*ployee I'/ 0010,2)
Approval Date 2013-05-291
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
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8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
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&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 Contents
Contents
About This Document....................................................................... ii
1 Basic Information..........................................................................1
Problem Description......................................................................
! Problem Analysis..........................................................................!
3#1 !he "ause of Call 'rop######################################################################################################################################3
" #oot Cause...................................................................................$
% Corrective Action..........................................................................&
5#1 olution##############################################################################################################################################################
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
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8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
5/12
&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
1 Basic InformationProduct Name 'ersion
'83900 %! !'' :10000,C00PC23
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
1
8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
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&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
Problem DescriptionIn !C of audi &ra.ia$ !he Call 'rop ate in"rease fro* 0#2; to 0#5; after upgrade fro*e&+3#0 to e&+,#0PC23$ the root "ause needs to e7plain#
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
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8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
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&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
! Problem Analysis!.1 The cause of Call Drop
1# !he the upgrade was at the
red line#
2# ?ro* the
8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
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&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
3# !he e+8 logs re"orded that A didnBt support !'' .and during handoer#
# ?ro* the tra"e of the DCall 'rop AE$ we "an only see 8and3 (?'') in"luded in the
ACapa.ilityInfor*ation whi"h indi"ated that the A only support 8and3 and doesnFtsupport !'' 8and#
&nd the release was after the CG&GP!$ handoer wasnBt perfor*ed#
In ean,#0PC23$ a new fun"tion was added to "he"= the a.nor*al A# 8efore the
e+8 perfor* a handoer$ the e+8 will "he"= if the A support the 8and of the target
"ell# If not$ the A wasnBt allowed to handoer$ and "all drop would happen#
?'' 8andLT& (andNumber
plink89H):
;ownlink89H):
2idth of (and 89H): ;uple$ "pacing 89H): (and += -++= > -+5= 7= += +?=
- +*= > ++= +?= > += 7= = -=
? +5+= > +5* +=* >+= 5* * -=
6 +5+= > +5** -++= > -+** 6* 6== ?**
* -6 > 6 7 > 6 -* 6* -=
@@@
-? -=== > -=-= -+= > --== -= += +7=
-6 +7-*.* > +77=.* +*-* > +** ?6 >+=+.* +?*.*
-* +*= > ++* +?= > +* 7* = +*
!'' 8andLT& (andNumber
Allocation 89H): 2idth of (and 89H):
?? +== > +-= -=
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
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8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
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&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
LT& (andNumber
Allocation 89H): 2idth of (and 89H):
?6 -=+= > -=-* +*
?* +*= > ++= 7=
?7 +?= > += 7=
?5 ++= > +?= -=
? -*5= > -7-= *=
? += > +-= 6=
6= -?== > -6== +==
6+ -67 > -7= +6
6- ?6== > ?7== -==
6? ?7== > ?== -==
5# !he des"ription in 3,#331 of 3PP agree*ent#
!he agree*ent defined that the A should in"lude the supported .ands infor*ation in
the UECapabilityInformation *essage after re"eption the UECapabilityEnquiry.
?ro* the tra"e of the nor*al A$ we "an see 8and0 (!'') was in"luded in
upported8and%istA!&$ so handoer "an perfor* su""essfully#
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
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8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
10/12
&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
Conclusion/ !he Call 'rop was due to so*e a.nor*al A didnBt report the !'' 8andCapa.ility and the e+8 in ean,#0PC23 enhan"ed to "he"= the a.nor*al A#
" #oot Causeo*e a.nor*al A in !C didnBt report !'' 8and in UECapabilityInformation $ and in
ean,#0PC23$ a new fun"tion was added to "he"= the a.nor*al A$ .efore the e+8 perfor* a
handoer$ the e+8 will "he"= if the A support the 8and of the target "ell# If not$ the A wasnBt
allowed to handoer$ and "all drop happened#
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
,
8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
11/12
&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
% Corrective Action%.1 (olution
!he A should in"lude the supported !'' 8and in UECapabilityInformation and send the
*essage to the e+8#
Huawei e+8 will .e "o*pati.le with the a.nor*al A in '83900 %! !''
:10000,C00PCJ10# &nd e+8 will allow this a.nor*al A handoer su""essfully$ the
'83900 %! !'' :10000,C00PCJ10 will release at 201#0,#15#
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
8/15/2019 Analysis Report on the Call Drop Rate Increased Issue in STC After Upgrade
12/12
&nalysis report on the Call 'rop ate in"reased issue in !C after
upgraded fro* e&+3#0 to e&+,#0PC23 3 Pro.le* &nalysis
Issue 01 (2013-05-29) Huawei Proprietary and Confidential
Copyright Huawei !e"hnologies Co#$
%td#
J