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#1110, 892 Carnarvon St, New Westminster, BC, Canada V3M 0C5 email: [email protected] tel: 778-822-0011 1 ANGELINALEE Profile ca.linkedin.com/in/angelinalee2/ 4th year BBA Marketing student at SFU and winner of two awards for creating successful promo tional materials. Experienced with 2 years of customer service and recognized by multiple customers for exceeding service expectations. Achieved proven communication skills, interpersonal skills, problem solving skills, and communication skills. Excellent language skills- English and Korean. Proficient in Photoshop, Illustrator, Auto CAD and MS Office. Exceptionally organized due to consistently handling a heavy workload between school, part time jobs, and volunteers. Marketing and Leadership Experience Executive Member, Marketing department (Volunteer) 2011-2012 Student Association at Alexander College, Vancouver, BC, Canada Collaborated with members to ensure successful the events Cooperated with other Marketing Coordinators to organize the promotions Created resources for newsletters and print materials Graphic Designer (Volunteer) Mar 2010 – Sep 2010 Home Based Business Created logos and business cards for family and individual agents Developed solid technical skills and printing expertise Improved a sense of responsibility and being accountable for completion of work Art Instructor Feb 2009 – Dec 2009 The Art Institution, South Korea Improved a sense of leadership by assisting up to 70 high school students Encouraged students’ passion and emotions to ignite the artwork Advised students on how to improve their drawing and design skills Customer Service Experience EBISU Restaurant Mar 2012 – July 2013 827 Bute st, Vancouver, BC, Canada Developed conflict resolution skills and achieved customer satisfaction through active listening Exceeded customer service standards by being courteous and friendly to guests while anticipating their needs: received consistent positive customer feedback The Hug Garlic Italian Wine Bistro Jan 2010 – Oct 2010 Restaurant, South Korea Maximized efficiency by advocating team building techniques to effectively increase communication and support Interacted continuously with staff as an alert and prompt individual who demonstrates excellence in time management Awards and Achievements Samsung VLUU Marketing Competition, South Korea 2009 100 teams participated and only top 10 teams achieved awards for analyzing competitive markets, suggesting rational solutions, and creating ads and marketing campaigns successfully National Pension Corporation Advertising Competition, Korea 2009 Won a prize for making the creative ad regarding to National Pension benefits Education Bachelor of Business Administration Expected Completion: 2015 Beedie School of Business, Marketing Concentration Intended, SFU University Transfer Program, Alexander College, Vancouver 2011-2012 KGIBC Business College, Vancouver 2010 Graphic Design Degree Program, Wonkwang University, Korea 2006-2009 #1110, 892 Carnarvon St, New Westminster, BC, Canada V3M 0C5 email: [email protected] tel: 778-822-0011 2 ANGELINALEE

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#1110, 892 Carnarvon St, New Westminster, BC, Canada V3M 0C5 email: [email protected] tel: 778-822-0011

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ANGELINALEE

Profile ca.linkedin.com/in/angelinalee2/

4th year BBA Marketing student at SFU and winner of two awards for creating successful promo tional materials. Experienced with 2 years of customer service and recognized by multiple customers for exceeding service expectations. Achieved proven communication skills, interpersonal skills, problem solving skills, and communication skills. Excellent language skills- English and Korean. Proficient in Photoshop, Illustrator, Auto CAD and MS Office. Exceptionally organized due to consistently handling a heavy workload between school, part time jobs, and volunteers.

Marketing and Leadership Experience

Executive Member, Marketing department (Volunteer) 2011-2012 Student Association at Alexander College, Vancouver, BC, Canada

Collaborated with members to ensure successful the events Cooperated with other Marketing Coordinators to organize the promotions Created resources for newsletters and print materials

Graphic Designer (Volunteer) Mar 2010 – Sep 2010Home Based Business

Created logos and business cards for family and individual agents Developed solid technical skills and printing expertise Improved a sense of responsibility and being accountable for completion of work

Art Instructor Feb 2009 – Dec 2009The Art Institution, South Korea

Improved a sense of leadership by assisting up to 70 high school students Encouraged students’ passion and emotions to ignite the artwork Advised students on how to improve their drawing and design skills

Customer Service Experience

EBISU Restaurant Mar 2012 – July 2013827 Bute st, Vancouver, BC, Canada

Developed conflict resolution skills and achieved customer satisfaction through active listening Exceeded customer service standards by being courteous and friendly to guests while anticipating their needs: received consistent positive customer feedback

The Hug Garlic Italian Wine Bistro Jan 2010 – Oct 2010Restaurant, South Korea

Maximized efficiency by advocating team building techniques to effectively increase communication and support Interacted continuously with staff as an alert and prompt individual who demonstrates excellence in time management

Awards and Achievements Samsung VLUU Marketing Competition, South Korea 2009

100 teams participated and only top 10 teams achieved awards for analyzing competitive markets, suggesting rational solutions, and creating ads and marketing campaigns successfully

National Pension Corporation Advertising Competition, Korea 2009 Won a prize for making the creative ad regarding to National Pension benefits

Education

Bachelor of Business Administration Expected Completion: 2015 Beedie School of Business, Marketing Concentration Intended, SFU

University Transfer Program, Alexander College, Vancouver 2011-2012

KGIBC Business College, Vancouver 2010

Graphic Design Degree Program, Wonkwang University, Korea 2006-2009

#1110, 892 Carnarvon St, New Westminster, BC, Canada V3M 0C5 email: [email protected] tel: 778-822-0011

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ANGELINALEE