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2014/15Annual Report
Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 3
This Annual Report is dedicated to the Chairperson of the Public
Health and Social Development Sectoral Bargaining Council
(PHSDSBC), Mr Mahmood Fadal.
The Secretariat has the honour of presenting the 2014/15 Annual
Report of the PHSDSBC.
Dedication
Table of ConTenTs
PART A: PROFILE OF THE PHSDSBC ................................................................................................... 6
1. General information ............................................................................................................... 7
2. abbreviations/acronyms ....................................................................................................... 8
3. secretariat .................................................................................................................................. 10
3.1 Organisational structure .......................................................................................................... 10
3.2 Staff matters ............................................................................................................................ 11
3.3 Governance structures ............................................................................................................ 14
3.3.1 OfficeBearers............................................................................................................. 14
3.3.2 The Council ................................................................................................................ 14
3.3.3 Executive Committee ................................................................................................. 15
PART B: ORGANISATIONAL OVERVIEW ................................................................................................ 18
1. corporate strateGy .................................................................................................................. 19
1.1 Vision ....................................................................................................................................... 19
1.2 Mission .................................................................................................................................... 19
1.3 Values ...................................................................................................................................... 19
1.4 Strategic goals ......................................................................................................................... 21
2. foreword (tHe CHAiRPeRSon) .................................................................................................. 22
3. executive summary (tHe GeneRAl SeCRetARy) ................................................................... 24
PART C: LEGISLATIVE FRAMEWORK .................................................................................................... 26
1. labour relations act ............................................................................................................... 27
2. scope ............................................................................................................................................... 28
3. objectives ...................................................................................................................................... 28
4. powers and functions ............................................................................................................. 29
4 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 5
PART D: PROGRAMME PERFORMANCE ............................................................................................. 30
1. introduction ............................................................................................................................... 31
2. proGramme 1: administration .............................................................................................. 32
2.1 OfficeoftheGeneralSecretary.............................................................................................. 32
2.1.1 Role of the sub-programme ...................................................................................... 32
2.1.2 Review of strategic and annual performance plans .................................................. 33
2.1.3 Internationalstudyandresearchtours...................................................................... 34
2.1.4 Policies,procedures,processesandsystems.......................................................... 34
2.1.5 Monitoringandevaluationsystem............................................................................ 35
2.2 Corporate Services ................................................................................................................. 38
2.2.1 Income ....................................................................................................................... 39
2.2.2 Expenditure ............................................................................................................... 40
2.2.3 Cash and reserves ..................................................................................................... 41
2.3 Organisational Transformation ................................................................................................ 42
2.3.1 Branding, marketing and communications ............................................................... 42
2.3.2 Officespace.............................................................................................................. 42
2.3.3 Socialresponsibility.................................................................................................. 43
3. proGramme 2: collective barGaininG .............................................................................. 45
3.1 Strategic priorities .................................................................................................................. 45
3.2 The Council ............................................................................................................................. 45
3.2.1 Management of collective bargaining processes ...................................................... 45
3.2.2 Capacitybuildingprogrammes................................................................................. 53
3.2.3 Development of Chambers ........................................................................................ 53
3.2.4 Prominent issues ........................................................................................................ 57
3.3 Collective bargaining Chambers ............................................................................................ 58
3.3.1 Legislative framework ................................................................................................ 58
3.3.2 Keyresultareas......................................................................................................... 59
3.3.3 Chambers information ............................................................................................... 59
3.3.4 Bargaining processes ................................................................................................ 62
3.3.5 Status of meetings ..................................................................................................... 63
3.3.6 Development of Chambers ........................................................................................ 64
3.3.7 Conclusion of collective agreements ......................................................................... 64
3.3.8 Agenda items in the Chambers ................................................................................. 70
3.3.9 Ageanalysisofagendaitems................................................................................... 70
3.3.10 Chambers’ performance ........................................................................................... 81
3.4 Chambers’ prominent issues .................................................................................................. 82
3.4.1 Challenges ................................................................................................................. 89
4. proGramme 3: dispute manaGement ................................................................................... 83
5. statistical analysis.................................................................................................................. 97
5.1 Disputes referred per province ................................................................................................. 97
5.2 Disputes referred per department ............................................................................................ 98
5.3 Nature of disputes referred ..................................................................................................... 98
5.4 Unfair labour practice disputes ............................................................................................... 99
5.5 Unfair dismissals ..................................................................................................................... 100
5.6 Interpretation and /or application of agreements ..................................................................... 101
5.7 Unilateralchangetotermsandconditionsofemployment.................................................... 102
5.8 Matters of mutual interest ....................................................................................................... 102
5.9 Refusal to bargain .................................................................................................................... 102
5.10 Pre-dismissal arbitrations ....................................................................................................... 102
6. trends and patterns: 2013/2014 & 2014/2015 ..................................................................... 103
6.1 Disputes referred per month ................................................................................................... 103
6.2 Disputes referred per province ................................................................................................. 104
6.3 Disputesreferredbytradeunionsandindividuals.................................................................. 105
6.4 Disputes out of jurisdiction ..................................................................................................... 106
6.5 Implementation of the con-arb process ................................................................................. 107
6.6 Summary................................................................................................................................ 108
7. jurisprudence ........................................................................................................................... 109
7.1 Settlement agreements ............................................................................................................... 109
PART E: ANNUAL FINANCIAL STATEMENTS ........................................................................................ 114
PaRT aPROFILE OF THEphsdsbc
1. General information
registered name Public Health and Social Development
Sectoral Bargaining Council
registration number LR2/6/6/144
physical address Public Service Bargaining Centre
PHSDSBC
Building A & E
260 Basden Avenue
Lyttelton
Centurion
0176
postal address P.O. Box 11467
Centurion
0046
telephone +27 12 644 8118
fax +27 12 664 0745 / +27 12 664 8045
email address [email protected]
website www.phsdsbc.org.za
external auditor SizweNtsalubaGobodo
banker Nedbank
8 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 9
2. abbreviations/acronyms
aGm – Annual General Meeting
app – Annual Performance Plan
bcea–BasicConditionsofEmploymentAct
cbc – Collective Bargaining Committee
ccma – Council for Conciliation Mediation and Arbitration
con-arb – Conciliation-Arbitration
ceo–ChiefExecutiveOfficer
cput–CapePeninsulaUniversityofTechnology
denosa – Democratic Nursing Organisation of South Africa
doh – Department of Health
dosd – Department of Social Development
dpsa – Department of Public Service and Administration
ec – Eastern Cape
ems–EmergencyMedicalServices
exco – Executive Committee
fincom – Finance Committee
fri – Failure to Re-Instate
fs – Free State
Gp – Gauteng
Gs–GeneralSecretary
h&s –HealthandSafety
hcm – Human Capital Management
hiv/aids –HumanImmunodeficiencyVirus/AcquiredImmuneDeficiencySyndrome
hod – Head of Department
hospersa – Health and Other Service Personnel Trade Union of South Africa
hr – Human Resources
iaca – Interpretation or Application of Collective Agreements
ilera–InternationalLabourEmploymentRelationsAssociation
imlc – Institutional Management and Labour Committees
irasa – Industrial Relations Association of South Africa
Kpi–KeyPerformanceIndicator
Kpm –KeyPerformanceMeasures
KZn – KwaZulu-Natal
lp – Limpopo
lra – Labour Relations Act (of 1998 as amended)
mi – Mutual Interest
mp – Mpumalanga
mtef – Medium Term Expenditure Framework
nat – National
nc – Northern Cape
nehawu – National Education Health and Allied Workers’ Union
npswu – National Public Service Workers Union
nupsaw – National Union of Public Service and Allied Workers
nw – North West
oGs–OfficeoftheGeneralSecretary
ohs–OccupationalHealthandSafety
ohsc–OfficeofHealthStandardsCompliance
osd–OccupationalSpecificDispensation
pawusa – Public and Allied Workers Union of South Africa
pd – Protected Disclosure
pda – Pre-Dismissal Arbitration
pfma – Public Finance Management Act
phc–PrimaryHealthCare
phsdsbc – Public Health and Social Development Sectoral Bargaining Council
phwsc – Public Health and Welfare Sectoral Council
pmds–PerformanceManagementDevelopmentSystem
popcru – Police and Prisons Civil Rights Union
psa – Public Servants Association
pscbc – Public Service Coordinating Bargaining Council
rb – Refusal to Bargain
s&t – Subsistence and Travel
saepu–SouthAfricanEmergencyPersonnel’sUnion
sama – South African Medical Association
sanc – South African Nursing Council
tb – Tuberculosis
uctce–UnilateralChangetoTermsandConditionsofEmployment
ud – Unfair Dismissal
ulp – Unfair Labour Practice
us – Unfair Suspension
ws – Western Cape
10 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 11
3. secretariat
3.1 organisational structure
TheorganisationalstructureoftheSecretariatreflectstwenty(20)fundedposts.
Figure 1: Organisational structure
PHSDSBC ORGANOGRAM
GeneralSecretary
ResidentPanellist
PersonalAssistant
manager: Corporate Services
manager: Dispute
Management
manager: Collective Bargaining
manager: Organisational Transformation
DisputeManagement
Officer
CollectiveBargainingOfficer
DisputeManagement
Officer
CollectiveBargainingOfficer
Receptionist
Administrator Administrator
Administrator
CollectiveBargaining Officer
ITEngineer
DisputeManagement
Officer
Finance andAdministration
Officer
LogisticsAdministrator /
Driver
Cleaner
Senior FinanceOfficer
3.2 staff matters
Duringthe2014/2015financialyeartheSecretariatrecruited,affectingtheequitytargetandemployment
status and there where labour relations issues in terms of misconduct.
Table 1: Employment and vacancies
programme
baseline
2013/20142014/15 2014/15 2014/15
percentageno. of
employeesno. of posts
no. of
employeesvacancies
Officeofthe
GeneralSecretary2` 2 2 0 0%
Corporate
Services4 5 5 0 0%
Organisational
Transformation2 3 2 1 33%
Collective
Bargaining4 5 5 0 0%
Dispute
Management4 6 6 0 0%
total 16 21 20 1 33%
Table 2: Employment changes
salary band
employment
Beginning of
financial year
appointments terminations
employment
end of
financial year
Managers 5 0 0 5
Officers 5 3 1 7
Administrators 4 1 0 5
Assistants 1 1 1 1
total 15 5 2 18
12 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 13
Table 3: Reasons for staff leaving
reason number percentage
Death 1 5%
Resignation 1 5%
Dismissal 0 0%
Retirement 0 0%
Ill-health 0 0%
Expiryofcontract 0 0%
Transfers / Promotions 0 0%
total 2 10%
Table 4: Labour relations: misconduct and disciplinary action
nature of disciplinary action number
Verbal warning 2
Written warning 0
Final written warning 0
Dismissal 0
total 2
levels
male
black coloured indian white
current target current target current target current target
Senior
Managers3 0 0 0 0 0 0 0
Officers 3 0 0 0 0 0 0 0
Administrators 2 0 0 0 0 0 0 0
General
Assistants0 0 0 0 0 0 0 0
total 8 0 0 0 0 0 0 0
Table 5: Equity Target and Employment Equity Status - Male
levels
female
black coloured indian white
current target current target current target current target
Senior
Managers0 0 1 0 1 0 0 0
Officers 4 0 1 0 0 0 0 0
Administrators 4 0 0 0 0 0 0 0
General
Assistants1 0 0 0 0 0 0 0
total 9 0 2 0 1 0 0 0
Table 6: Equity Target and Employment Equity Status - Female
14 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 15
3.3 Governance structures
3.3.1 OfficeBearers
Section 14 of the constitution of the Council provides for the election of a Chairperson and Vice-Chairpersons.
TheChairpersonisappointedforaperiodoftwentyfour(24)monthsandtheVice-Chairpersonsforaperiod
of twelve (12) months.
3.3.2 the council
TheCouncilisthehighestdecision-makingstructureandisconstitutedbythefollowingtradeunionparties:
a) NEHAWU;
b) DENOSA;
c) PSA;
d) HOSPERSA; and
e) NUPSAW.
Clause 12 of the constitution of the Council sets the criteria for the appointment of representatives and
theiralternates.Intermsofclause12.2,thetradeunionsintheCouncilmayeachberepresentedbytwo(2)
representativesforthefirsttenthousand(10000)members,thenone(1)additionalrepresentativeforevery
additionaltwentythousand(20000)members,orpartthereof,uptoamaximumoffive(5)representatives.
ThetablebelowindicatestheauditedmembershipfiguresascalculatedinDecember2013.
Table 7: Membership figures as at 31 December 2013
union no. of members vote weight percentage no. of representatives
nehawu 103 813 32 5
psa 67 178 22
5(NPSWU) 6 305 2
Total 73 483 24
denosa 71 306 22
5(SAMA) 7 834 2
Total 79 140 25
hospersa 45 786 14 4
nupsaw 15 775 5
3(SAEPU) 3 380 1
Total 19 155 6
Grand total 321 377 100 22
Theemployerdelegationistheequivalentofthetotalnumberofrepresentativesofthetradeunionpartiesand
is drawn from the government departments of health and social development at provincial and national levels.
3.3.3 executive committee
The ExCo is the highest administrative structure of the Council and is assigned the following functions:
(a) to exercise and perform the powers, functions and duties of the Council relating to the supervision and
controloftheday-to-daymanagementandadministrationoftheCouncil;
(b) to determine standing orders for all committees, including the ExCo, sub-committees and ad hoc sub-
committees of the Council;
(c) to decide on the manner, in which matters that are referred to the Council, shall be dealt with and, if
necessary,torefermatterstoanothercommitteeorsub-committeeforadviceorrecommendation(s),
ortoanyotherbargainingcouncil;
(d) to appoint sub-committees and ad hoc sub-committees of the ExCo;
(e) toconsiderrecommendationssubmittedtoitbyothercommittees,sub-committeesandadhocsub-
committees;
(f) toidentifyresearchtobeundertaken;
(g) toconsiderallproposalssubmittedbythepartieswhenpreparingtheagenda,aswellasanysupporting
documentation for meetings of the Council and for the AGM;
(h) todealwithallmattersrelatingtostaffing;
(i) toinvestigateandreportonanymatterregardingtheregisteredscopeoftheCouncil;
(j) todoanythingnecessarytogiveeffecttodecisionsoftheCouncil;
(k) to monitor and enforce collective agreements concluded in the Council;
(l) toappointanactingGS toactwhen theGS isnotable to fulfilhisorher functions,or review the
appointmentofanactingGSthatwasmadebytheGSintermsofclause15.2.11,andtoappointa
different person to act as the GS;
(m) tofacilitatebilateralmeetingsbetweentheemployer,admittedtradeunionsandsectorChambers;
(n) to make recommendations to the Chairperson of the Council to discuss urgent matters that need to be
resolved; and
(o) toexerciseandperformanypoweranddutythatisconferredorimposedontheExCointermsofthe
Council’sconstitution,orthatisdelegatedbytheCounciltotheExCo,providedthattheCouncilmay
not delegate to the ExCo the powers and duties contemplated in clauses 7.8, 18.4, 24, and 25 of the
constitution and the power of the Council to delegate.
16 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 17
The ExCo is constituted as follows:
Table 8: The ExCo
executive committee
OfficeBearers
chairperson
Mr Mahmood Fadal
General secretary
MrMpumeleloSibiya
vice-chairpersons
Mr Tshepo Maseleme Mr Michael Shingange
employer labour
main alternate main alternate
Adv Maile Ngake Mr Thathi Tau Mr Tshegofatso Moralo Mr December Mavuso
MrMkhululiMntuyedwa Mr Moeketsi Radebe MrKhayaSodidi Adv Daniel Madiba
MrJoeyRoman Mr Gadizwe Nkomo Mr Jannie Oosthuizen Mr Leon Gilbert
Chairperson Mr Mahmood Fadal
General seCretaryMrMpumeleloSibiya
ViCe-Chairperson(eMployer)
Mr Tshepo Maseleme
ViCe-Chairperson(laBoUr)
Mr Michael Shingange
exeCuTive CommiTTeeo f f i c e b e a r e r s
e m p l o y e r
Adv Maile Ngake
Main Member
Mr Mkhululi
MntuyedwaMain Member
MrJoey
RomanMain Member
Mr Thathi
TauAlternate Member
Mr Moeketsi
RadebeAlternate Member
Mr Gadizwe
NkomoAlternate Member
l a b o u r
N E H A W U D E N O S A P S A
Mr Tshegofatso
MoraloMain Member
MrKhaya
SodidiMain Member
Mr Jannie
OosthuizenMain Member
Mr December
MavusoAlternate Member
Adv Daniel
Madiba Alternate Member
Mr Leon
GilbertAlternate Member
PaRT bORGANISATIONAL OVERVIEW
1. corporate strateGy
1.1 vision
Our vision is to be a leading bargaining council in the world.
1.2 mission
Our mission is to promote labour peace in the public health and social development
sectorsofSouthAfricaby:
(a) engaging in constructive collective bargaining, regarding issues of mutual interest
to all the parties to the Council; and
(b) facilitating dispute prevention measures to pre-empt the occurrence of disputes,
withinthesector,andtheresolutionofallsector-widelabourdisputes,speedilyand
to the satisfaction, of all the parties involved.
1.3 values
The Council’s values, as an organisation, and the basis for interaction between parties to
theCouncil,theCouncilitself,theSecretariatandexternalstakeholders,aswellasany
person or organisation that comes into contact with the Council, is outlined in the table.
20 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 21
values supporting statements
sound
relations
TheCouncilmanagesandnavigatesamyriadofrelationswithinternalandexternal
stakeholdersandserviceproviders.Managingtheserelationswithintegrity,mutual
respectandprofessionalismwillrepresentthehighestpriorityfortheCouncil.
harmony
As amultilateral entity theCouncil will always bemindful of the interests (even
whensometimesopposing)ofitspartiesandshalltreatsuchdiversityasastrength
and a cornerstone of the fulfilment of itsmission. Against this background, the
Council shall go to great lengths and efforts to accommodate the parties and to
manageinter-partyrelationsinamannerthatwillpromoteharmonyandpeaceful
coexistence.
ethics
The Council, the ExCo, the Chambers, the Secretariat and those who do business
in the name of the Council will uphold the highest ethical standards of conduct.
TheCouncil’s ethical conductwill be guided, first and foremost, by the respect
for, and adherence to South Africa’s constitution and its laws and the constitution,
rulesandregulationsoftheCouncil.TheCouncilwillensurethatall inits‘family’
iscapacitatedtoleadanethicalexistence.Consequently,unethicalbehaviourand
conductwillnotbetolerated,andwillbedealtwithappropriately.
fairness
Fairness shall guide theCouncil’s every action, aswell as its behaviour, as the
Councilinteractswiththeparties,theemployeeswhoseekrelieffromtheCouncil
andallitsstakeholders.TheCouncilshallalwaysdispenseitsservicesinafairand
impartial manner without fear or favour; and shall demand to be treated in a fair and
justmannerbythosewhocomeintocontactwithit.
sKills
The Council values professionalism and competent services and commits to
ensuring that all representatives of the parties to the Council, the Secretariat and
otherserviceproviderswillbeappropriatelyskilledandcapacitated to fulfil their
dutieswithconfidenceanddistinction.
shefs (sound relations, harmony, ethics, fairness and skills) shallbethewayoflifeintheCounciland
will inspire the Council to go the extra mile, in the pursuit of its mission of promoting labour peace in its sector.
Table 9: The Council’s values 1.4 strategic goals
The strategic goals provide the high level targets for services, and the priorities for the organisation for the
nextfive(5)years,whichistheperiodinwhichthestrategicplanwillbeimplemented.Inthiscasethestrate-
gic plan covers the period 2013/14 to 2017/18.
Figure 2: Strategic goals
promote labour peace in the sector
1 2enhance the visibility and
accessibility of the council
transformationof the council 3
22 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 23
2. foreword (tHe CHAiRPeRSon)
The Council has, over the financial year under
review, increased its capacity to manage the
disputes and conflicts referred to it, from the
workplace. However, the increased workplace
conflicts and the prevalence of dispute referrals
to theCouncil require all stakeholders toput the
citizenryexpectations,needsandaspirationsfirst,
as a basis for managing the relationship between
the Employer and Labour. This requires the
EmployerandLabourtoidentifyacommonground
fortheircoexistence,inrelationtothecitizenry,in
order to manage their respective concerns.
I am pleased to report that, through the collective
efforts of the Employer and Labour, these two
(2) constituencies, operating as partners within
the Council, have marched forward together, to
improve the public health and social development
serviceswithin the country, and therefore should
continue to initiate appropriate programmes within
the Council, for the benefit of public health and
social development workers in South Africa.
TheCouncilnowhasinplace,anoutstandingseniormanagementteam,headedbyMrMpumeleloSibiya,
theGeneralSecretary.IfIweretobeaskedwhattheCouncil’sgreatestassetis,Iwould,withouthesitation,
statethatitisthepeople,atalllevelswithintheCouncil.Werequirethismajor,humanintellectualinputifwe
aretoremainahead,prosper,andgrow,inthefuture.Wehavemanagedtoundertakeasystematicprocess
tooverhaultheinternalsystemsandcapacityoftheCounciltobetterachieveitsmandate,andservethe
sectorwithreneweddeterminationandproficiency,andsubsequently,wehavemanagedtoimproveonall
performanceefficiencies,acrossmostoftheoperations.
Thestrategicplanwilldeliversignificant improvementstotheCouncil’soperatingperformance,overtime,
fromthesmaller,lowercostoperatingbasetoafinanciallysoundbase.Importantly,thisisaplanforwhich
the current management, operational personnel and the Council, can be held accountable. The strategic plan
has,asitscentraltheme,thepromotionoflabourpeacewithinthesectorbydevelopinganeffectivesector
widesystemandcapacitytopreventtheoccurrenceoflabourstrifeandtackleanythreattolabourpeace,
swiftlyanddecisively.
The underlying basis for these strategic goals is facilitating effective and productive utilisation of
humancapital,by theEmployer, for sustainable, social andeconomicdevelopment, to reducepoverty,
Chairperson Mr Mahmood Fadal
unemployment,historical imbalancesandgender inequality.This isbeingachievedthroughcontributing
towardsthemanagementofalongandhealthylifeforallSouthAfricans,andcreatingacaringandintegrated
systemofsocialdevelopmentservicesthatfacilitateshumandevelopmentandimprovesthequalityoflife.
TributegoestoallmembersoftheCouncilwhohaveparticipatedinitsdevelopment.Intoday’sglobalworld,
buildingonthepresent isno longersufficient.Today,organisationsmustkeeppacewithchanges intheir
environment,tosecurerelevanceintheirfuture.ItisimperativethattheCouncilremains,asrelevanttoday
andtomorrow,aswhenitwasestablished.Itisimperative,thatitsbeneficiaries,finditnotonlyrelevant,but
worthwhile.
Withouttheenthusiasticparticipationfromthemembers,ourprocessesandthequalityofthedebatesinthe
Council,wewouldnothaveprogressed.Thefuturechallenges,particularlyinrespectoftherecentlabourlaw
amendments,arevaried,andinmanyinstancesrequireinternalexcellence,beforeexternalperceptionscan
change.WelookforwardtoparticipatingintheILERAconferencethatwillbehostedbySouthAfrica,inCape
Town, in September 2015.
Iconveymypersonalgratitudetoallthepeople/organisationswithintheCouncil,inparticulartheEmployer
and the Labour parties, together with the Council staff, for their continued support. Let us therefore march
forward together, to a healthier and more productive future.
chairperson
Mr Mahmood Fadal
31 March 2015
24 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 25
3. executive summary (tHe GeneRAl SeCRetARy)
On behalf of the Secretariat, I would like to present
the 15th Annual Report of the Council for the
2014/15 financial year. The premise within which
this report is construed, is located within the
strategic plan; because without an understanding
ofthephilosophicalconceptionuponwhichspecific
actions were based, the actions themselves
can neither be adequately understood, nor fairly
judged. This account of a year of intense action,
in the face of a number of headwinds, begins with
a brief review, of the challenges on which these
actions rest.
The period under review posed a new challenge,
due to a shrinking resource envelope, which meant
that the Council had to tighten its belt, through
the introduction of austeritymeasures.While this
objectiverealityconstraineditscapacitytodeliver
fullyon itsmandate,ascontained inthestrategic
plan, the Council managed to register a resilient
performance,andmadesignificantstridestowards
its core business of meaningful collective bargaining
and prompt dispute management.
Aspart of itsmission toprovide efficient andeffective collectivebargainingprocesses, theCouncil held
thirtysix(36)meetingsduringtheperiodunderreview,whichresultedintheconclusionoftwo(2)important
resolutionsonmattersofmutualinterest,viz,Resolution1of2014–RecognitionofImprovedQualifications
and Resolution 2 of 2014 - Transfer of Port Health Services. Complementing these resolutions, was also the
conclusion of Resolution 3 of 2014 - Increase in Levies.
In keeping with its undertaking of strengthening the support for the Chambers and the co-ordination between
the Council and its Chambers, the Gauteng and Limpopo Chambers were able to conclude resolutions on
theperformancemanagementanddevelopmentsystems.Anumberofpolicieswerealsoconsultedupon,
throughout the Chambers.
Consistentwithitsdesiretobuilditsprofile,theCouncilattendedthe7th ILERA African Regional Congress on
15 and 16 September 2014, in Botswana; the theme being: “The African Perspective on a Changing World of
Work: The increase of foreign investment in Africa, the extent of informal work, the impact of labour migration
andthegrowingimportanceofthepublicsectorimpactonthelabourmarket,employeerelationsandsocial
protection in Africa”.
General seCretary MrMpumeleloSibiya
In terms of dispute prevention, management and resolution, the Secretariat recorded a 5% increase in dispute
referrals from a total of 1 089 disputes in 2013/14 to 1 147 in 2014/15. Of the 1 147 cases received, 98%
werescheduledwithintheprescribedthirty(30)dayperiod.The2%shortfallwaslargelyduetorequestsfor
extensions. The increase in dispute referrals, is comprised of ULP, UD and the Interpretation or IACA.
Notably, fromanadministrativepointofview, the98%compliancewith theprescribed turnaround times,
bears testimony to the resolve of theCouncil to improve themanagement and expeditious resolutionof
disputes,inlinewiththeCCMAefficiencies.Notwithstandingtheprogress,theCouncilisstillchallengedwith
regards to the following matters of mutual interest:
• FinalisationofoutstandingOSDmatters
• Transferoffunctions(Directorate:InspectionstotheHSC)
• Constitutionalamendments
• Reviewofallcollectiveagreements
Theprogresswouldnothavebeenpossible,withouttheleadershipprovidedbytheChairperson,MrMahmood
Fadal,thevaluablecontributionandsupportoftheOfficeBearers,theExCo,theCBC,theDMC,theFinCom,
the Council and the tireless efforts of the staff members of the Secretariat.
General secretary
MrMpumeleloSibiya
31 March 2015
PaRT CLEGISLATIVE FRAMEWORK
1. labour relations act
TheexistenceoftheCouncil,whichwasformerlyknownasthePHWSC,untilthe
name change in 2007, can be traced back to the LRA, in section 37 which states:
The public service coordinating bargaining
Council may, in terms of its constitution and by
resolution designate a sector of the public service
for the establishment of a bargaining council.
Pursuant to the aforementioned section, the PSCBC designated the Council as a
bargaining council in 1999.
“ “
28 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 29
2. scope
TheCouncilencompassestheStateastheemployer,anditsemployees,whofallwithintheregisteredscope
oftheCouncil,viz.employersandemployeesemployedin:
(a) the department of health in the national sphere of government;
(b) the nine (9) departments of health in the provincial spheres of government;
(c) the department of social development in the national sphere of government;
(d) the nine (9) departments of social development in the provincial spheres of government; and
(e) allotheremployees,whoareemployedinhealthandsocialdevelopmentfacilitiesunderthePublicService
ActandtheCorrectionalServicesAct,theiremployers,andotherhealthandsocialdevelopmentworkers
asdefinedinschedule1oftheCouncil’sconstitutionandemployedunderthePublicServiceAct.
TheCouncilwasregisteredwiththeDepartmentofLabouron28July1999.
3. objectives
The strategic objectives of the Council are to:
(a) promote labour peace in the public health and social development sector;
(b) promoteandmaintainsoundrelationsbetweentheemployeranditsemployees;
(c) promote negotiations and collective bargaining to conclude collective agreements on matters of mutual
interesttotheemployerandemployees,fallingwithinthescopeoftheCouncil;
(d) supervise and enforce collective agreements;
(e) promote the effective and expeditious resolution of disputes in the public health and social development
sector between:
i. theemployerandtradeunionsadmittedtotheCouncil;
ii. theemployerandtradeunionsnotadmittedtotheCouncil;
iii. theemployerandemployees,wheretheemployerhastherequisiteauthority toresolvesuch
disputes; and
iv. a party to the Council, and the Council itself or the GS, in relation to specific issues in its
constitution.
(f) promoteeffectivecommunicationbetweentheemployer, itsemployeesandthetradeunions inthe
public health and social development sector;
(g) promote effective communication and the coordination of the Council and its Chambers;
(h) complywithitsdutieswithinthescopeofitspowers,intermsoftheLRAandtheconstitution;and
(i) consideranddealwithothermattersthatmayaffecttheinterestsofthepartiestotheCouncil.
4. powers and functions
The Council derives its mandate from section 28 of the LRA, which is inclusive of, but not limited to the
following:
(a) conclusion of negotiated collective agreements on matters of mutual interest;
(b) implementation, monitoring and enforcement of collective agreements concluded in the Council;
(c) prevention and resolution of labour disputes;
(d) performanceofanydisputeresolutionfunctionimposedonitbytheprovisionsofitsconstitutionorthe
LRA,includingmanagementandthemaintenanceofcasemanagementsystemsandpolicies;
(e) raising,borrowing,lending,levyingoffeesandinvestmentoffunds;
(f) collection of levies and the administration of a fund to be utilised for resolving disputes, collective
bargaining, general administration and the human resources of the Council, in terms of the relevant
PSCBC resolutions;
(g) development of policies on matters within the Council’s jurisdiction and proposals to be made to
anotherinstitutionthatmayaffectthesector;
(h) determination,by collective agreement, of anymatter thatmaynotbean issue indispute, for the
purposes of a strike or a lock-out;
(i) promotion and establishment of training and education schemes;
(j) establishment, amalgamation or dissolution of Chambers of the Council within the sector and within
the variation of its scope;
(k) coordination amongst Chambers and between such Chambers and the Council, of the functions and
operations of such Chambers, including those related to collective bargaining and administration;
(l) determinationofappropriatestandardsoffinancialcontrolfortheCouncilandChambers,andservices
that must be maintained;
(m) provisionofaccommodationandoperationalservicestoChambers for thepurposeofefficiencyor
administrative convenience and, if appropriate, for the sharing of skills, expertise or resources;
(n) formulationandmaintenanceofsystemsandpoliciespertainingtotheCouncil;and
(o) the exercisingof anyotherpoweror performanceof anyother function thatmaybenecessaryor
desirable to achieve the objectives of the Council.
The aforementioned legislative framework provides the historical background that precipitated the
establishment of the Council.
PaRT dPROGRAMME PERFORMANCE
1. introduction
The mandate of the Council is managed through three (3)
programmes, viz:
programme 1 Administration
programme 2 Collective Bargaining
programme 3 Dispute Management
32 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 33
2. proGramme 1: administration
This programme has three (3) sub-programmes:
• Sub-Programme2.1:OfficeoftheGeneralSecretary
• Sub-Programme1.2:CorporateServices
• Sub-Programme1.3:OrganisationalTransformation
2.1 OfficeoftheGeneralSecretary
2.1.1 role of the sub-programme
TheOGSisresponsiblefortheoverallcoordinationofthefunctionsoftheSecretariat,andbyextension,that
oftheCouncil.TheGSistheaccountingofficerandreportstotheChairpersonandtheExCo,whichactsas
theboardofdirectorsfortheCouncil.ThemandateoftheGSisderivedmainlyfromtheconstitutionofthe
Council and its policies, procedures and regulations. Under the leadership of the GS, this sub-programme
was responsible for, inter-alia the following:
(a) Coordination of the development and adoption of the strategic plan that will serve as a roadmap for the
objectives of the Council;
(b) management of the development and implementation of the annual performance plan;
(c) management of the coordination of collective bargaining processes and dispute management functions;
and
(d) managementofthecoordinationofcorporateservicesandinformationcommunicationsandtechnology
services of the Council.
These functions are realised through three (3) programmes, viz. OGS, Corporate Services and Organisational
Transformation. Over and above these functions, the OGS is also responsible for projects. Despite these
projects being part of the strategic priorities of the Council, as per the strategic plan, when the annual
performanceplanwascosted,itbecameapparentthattheresourceenvelopewasinadequateforprojectsof
this magnitude, to be undertaken during the reporting period. This led to the Council assessing the level of
risk; whether to proceed with these projects, in spite of the limited resources; however, the results indicated
thattheriskfactorwastoohigh.Basically,shouldtheseprojectsbeundertaken,theorganisationwouldnotbe
abletosustainitscorebusinessinthesubsequentyears,whichwouldhavehadfarreachingrepercussionsfor
itsclients,stakeholdersandmostsignificantly,labourpeace.Consequently,theCouncilhadtoactprudently
byintroducingausteritymeasures,whichmeantthatcapitalexpenditureprojectshadtobefrozenforthetime
being, in favour of the operational expenditure programmes.
Paralleltothisintervention,theriskwasmitigatedbyinitiatingaprocessofreviewingtheCouncil’sfinancial
funding model, with a view to addressing the resource challenge. The outcome of this exercise will be reported
undercorporateservices.Belowisthedetailoftheprojectsthatwerefrozenduetofinancialchallenges.
Table 10: Sub-Programme 1.1 OGS
strategic goalundertake a systematic process to overhaul the
internal systems and capacity
strategic objective baselineactual
performancevariance comments
Organisational re-
engineering process
Manual
processes / silo
operations and
understaffed
Partiallyachieved Business process
reengineering,
appropriate
servicedelivery
model and
organisational
structure
Placed in
abeyance
Research and
developmentcapacity
None Not achieved Research and
development
capacity
Placed in
abeyance
Governance and
leadership model and
structures
Constitutional
amendments
Not achieved Reviewed
governance and
leadership model
and structures
Placed in
abeyance
Stakeholder (parties)
engagement framework
None Not achieved Reviewed
governance and
leadership model
and structures
Placed in
abeyance
2.1.2 review of the strategic and annual performance plans
Bearinginmindtheaforementionedcontextualbackdrop,theOGShadtocoordinatethereviewofthefive(5)
yearstrategicplan,andadjustittothenewMTEF.Thisexercisewasundertakenon23and24February2015,
andledtothedevelopmentandadoptionofanewroadmapforthe2015/2016-2017/2018MTEFcycle.
Complementing this process was also the development and adoption of the 2015/2016 APP. The strategic
prioritieswerere-inforcedandarereflectedbelow:
(a) Topromotelabourpeacewithinthesectorbydevelopinganeffectivesectorwidesystemandcapacity,
topreventtheoccurrenceoflabourstrifeandtackleanythreattolabourpeace,swiftlyanddecisively.
(b) ToimprovetheimageoftheCouncilasaserviceprovidertothemanyemployeesinthesectortowhom
theCouncilisthefirstpointofrecoursewhentheirrightsarethreatenedinthesector.
(c) Toundertakeasystematicprocess tooverhaul the internalsystemsandcapacityof theCouncil to
betterachieveitsmandateandtoservethesectorwithreneweddeterminationandproficiency.
34 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 35
Theabovestrategicprioritieswereboostedbytheadoptionofthenewfinancialmodel,whichpromisesto
bring more resources to enable the organisation to deliver on its mandate.
2.1.3 international study and research tours
The Council, as part of its continuous stride towards obtaining international standards of practice, attended
the 7th ILERA African Regional Conference from 15 to 16 September 2014 in Botswana. This event was
coordinatedby IRASA,a fullmemberof the ILERAsince1995, incollaborationwiththeBotswanaPublic
Service Bargaining Council. The theme of the conference was: “The African Perspective on a Changing
World of Work: The increase of foreign investment in Africa, the extent of informal work, the impact of labour
migrationandthegrowingimportanceofthepublicsectorimpactonthelabourmarket,employeerelations
and social protection in Africa”.
2.1.4 policies, procedures, processes and systems
The Council relies on a network of partners and progressive policy and legislative frameworks, viz, the
Secretariat,partiestotheCouncil,policies,procedures,processesandsystems,toexecuteitsfunctions.At
theleveloftheSecretariat,theCouncilhasanappropriatelyqualifiedandprofessionalworkforce,committed
and dedicated parties, and enlightened workplace management practices that facilitates the achievement of
its vision and mission.
Succefull strategy execution is highly dependent on how quickly, important, strategic and operational
decisions, are translated into action. This also depends greatly on howwell programmes aremanaged,
implementedandsupportedbyapolicyandregulatoryframeworkthatincludesaconstitution,financepolicy
andproceduremanual,disputeresolutionrulesandproceduresguideandahumanresourcespolicyand
procedure manual.
In acknowledging these imperatives, the Council undertook an extensive and intensive constitutional
amendmentexercise,assistedbythereputablelegalfirm,BowmanGilfillan.Thiswasoccasioned,bynotonly
theever-changingmacro-environment(political,economic,social,technologicalandlegislative)butalsoby
theefficiencyandeffectivenessofthemicro-environment(supportactivities,e.g.theCouncil’sinfrastructure,
humanresourcesmanagement,technologyandprocurementandprimaryactivities,e.g.inboundlogistics,
operations, outbound logistics, marketing and communication services).
With regard to the macro-environment, the Council took into cognizance the changes enforced by the
amendmentstotheindustryspecificlegislativeframeworks,suchastheLRA,BCEAandEmploymentEquity
Act.Atasocio-economiclevel,dueregardwasgiventothepressures,occasionedbypooreconomicgrowth,
whichexacerbatedthetriplechallengesconfrontingthecountry,viz.poverty,unemploymentandinequality.
This had a direct impact on the respective mandates of the stakeholders of the Council, which were, to
facilitatealongandhealthylifeforallSouthAfricans,acaringandself-sufficientsocietyandfacilitationofa
conducive working environment, through decent work.
TheunintendedconsequenceofthesechallengeswastheincreasedtensionbetweentheEmployerandtrade
unions in the sector. As such, prioritisation was given to the collective bargaining and dispute management
programmes; the results thereof are reported under the respective programmes. In taking into cognizance
themicro-environment, theCouncil, in itsmid-year reviewprocess,prioritised the information technology
infrastructure andoffice refurbishmentprojects.Pursuant to this, tenderswere advertised in thenational
newspapers for prospective service providers to submit their bids. The actual implementation of these
projectsisenvisagedtotakeplaceinthenewfinancialyear.
TheCouncilconductedareviewoftheHumanResourcePolicyandProcedureManualwhichprovidesfor,
amongstothers, thePMDS,disciplinarycodeandgrievanceprocedure.Thiswas intended tostrengthen
the selection, recruitment and retention of all staff, in a manner that ensures accountability and good
governanceprinciples,whichapplyequallytoallstaff.Thereviewtookintoaccounttherelevantlegislative
framework,coveringtransformationandchangemanagement,employeeassistanceandrelations,human
resourcespolicydevelopment,strategyandimplementationandassessedtheimplementedhumanresource
management activities.
Strengtheningoftheprimaryactivitieswasearmarkedforthenewfinancialyear,duetotheausteritymeasures
alluded to.
2.1.5 monitoring and evaluation system
MonitoringandevaluationcontinuestobeakeyelementoftheCouncil’sstrategicplanningandimplementation
cycle.Itisalsoavitalaspectofperformancemeasurement.Toensuretheeffectivemonitoringandevaluation
oftheprogrammes,thefollowingprocesseswereinitiatedbytheCouncilduringthestrategicplanningreview:
36 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 37
Tabl
e 11
: Mon
itorin
g an
d ev
alua
tion
fram
ewor
k
per
iod
org
anis
atio
nal
acti
vity
out
com
et
imin
gm
ain
pro
cess
esr
esp
ons
ibili
ty
mt
ef
pe
rio
d
(5 y
EA
RS
)
Str
ateg
ic p
lann
ing
exer
cise
Five(5)year
stra
tegi
c p
lan
Bef
ore
Mar
ch
every5t
h year
Str
ateg
ic p
lann
ing,
sta
keho
lder
con
sulta
tions
, ad
optio
n
bytheboardand
ratificationbytheparties.
GS
Rev
iew
of t
he
orga
nisa
tiona
l
stru
ctur
e
Str
uctu
re t
hat
is
totallyalignedto
thestrategy
Bef
ore
Mar
ch
every5t
h year
Inte
rnal
pro
cess
of c
heck
ing
orga
nisa
tiona
l alig
nmen
t,
pro
pos
al o
f org
anis
atio
nal a
men
dm
ents
to
the
ExC
o
and
ap
pro
val o
f the
rev
iew
ed o
rgan
isat
iona
l str
uctu
re
bytheExC
o.
GS
Rev
iew
of t
he
MTE
F b
udge
t
MTE
F b
udge
tB
efor
e M
arch
every5t
h year
Internalprocessofcostingthestrategy,p
roposalofthe
bud
gettotheExC
o,and
approvalbytheExC
o.
GS
Op
erat
iona
l
pla
nnin
g ex
erci
se
Ann
ual
Per
form
ance
Pla
n
(AP
P)
Bef
ore
Mar
ch
everyyear
Con
sidertheannualrep
ortofthepreviou
syeartogain
insi
ght
into
suc
cess
es a
nd p
ersi
stin
g ch
alle
nges
, rev
iew
ofthestrategicplantoidentifying
targetsfo
rtheyearin
question,resolveonthetargetsfortheyeartakinginto
acco
unt
the
AP
P, s
ubm
it th
e d
raft
AP
P t
o th
e E
xCo,
approvalbytheExC
oandperform
ancecon
tracting
acro
ss t
he o
rgan
isat
ion.
GS
Ann
ual
per
form
ance
rep
ortin
g
Ann
ual r
epor
tA
fter
Mar
ch
everyyear
Reviewoftheperform
ancefo
rthefinalquarterofthe
financialyear,consolidationofallfour(4)q
uarters
reports,p
resentationofthefinaldrafttotheExC
oand
approvalbytheExC
o,sub
mission
oftheannualrep
ort
to t
he s
hare
hold
ers
and
the
pub
licat
ion
of t
he r
epor
t.
GS
Ann
ual b
udge
ting
Ann
ual b
udge
tB
efor
e M
arch
everyyear
Inte
rnal
pro
cess
of c
ostin
g th
e A
PP,
bud
get
pro
pos
al t
o
theExC
oandapprovalbytheExC
o.
GS
Qu
ar
te
rly
Quarterly
per
form
ance
asse
ssm
ents
Quarterly
per
form
ance
rep
ort
1st w
eek
of
June
, Oct
ober
,
Dec
emb
er a
nd
Ap
ril
Dep
artm
enta
l man
ager
s su
bm
it an
d d
iscu
ss r
epor
ts
withtheGS(ind
ividually),seniorm
anagem
entmeets
to c
onsi
der
all
the
rep
orts
, am
end
men
ts a
re m
ade
beforead
optionandthedep
artm
entalquarterlyrep
orts
areconsolidated
intoasinglequarterlyorganisational
rep
ort.
Dep
artm
enta
l
man
ager
s
mo
nt
hly
Mon
thly
per
form
ance
asse
ssm
ents
Mon
thly
per
form
ance
rep
orts
1st weekofevery
mon
th
Sta
ff su
bm
it an
d d
iscu
ss t
heir
rep
orts
with
dep
artm
entalm
anagers(individually),dep
artm
ental
mee
tings
con
sid
ers
all s
taff
rep
orts
, am
end
men
ts
are
mad
e b
efor
e ea
ch a
dop
tion
and
all
rep
orts
are
consolidated
intoasinglequarterlydep
artm
ental
rep
ort.
Dep
artm
enta
l
man
ager
s
38 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 39
Complementing the above framework, were the following mechanisms:
(a) progress reports to the Chairperson of the Council;
(b) one-on-one meetings between the GS and the Chairperson;
(c) SecretariatreportstotheExCoandsubsequentExCoreportstotheCouncilontheprogrammes;
(d) quarterlyandannualreports;
(e) monthlyExComeetings;and
(f) bi-monthlyCouncilmeetings.
In terms of managing the internal performance of the programmes, the GS utilises the following mechanisms:
(a) weeklyschedules;
(b) weeklyreports;
(c) weeklymanagementmeetings;
(d) weeklystaffmeetings;
(e) monthlyreports;
(f) quarterlyreports;
(g) annual reports;
(h) quarterlyreviewmeetings;
(i) one-on-one meetings with managers; and
(j) ad-hoc progress reports on relevant issues.
Progressonprojectsisreportedonbytheprojectmanagersineachdepartment.Thereportsarecompiled
against the approved project plans of the Council and are funded through the Council’s budget allocation.
Each project has an agreed set of KPIs and KPMs that are used to measure its success.
Theaccountingrequirements,asspelledoutinthePublicFinanceManagementAct(PFMA),andtheregular
monthlyandquarterlyreportsonfinancialandnon-financialmatters,aresubmittedtotheFinCom,theExCo
andsubsequentlytotheCouncil.
2.2 corporate services
This sub-programme provides overall for the Council’s financial administration and corporate services
management.ThedivisionwasresponsibleforallthefinancialmattersoftheCouncilthroughouttheyear.
These activities included:
(a) ensuringintegrity,objectivityandtransparencyintheadministrationoftheCouncil’sfinances;
(b) implementingstrategy,policyandsystemsofinternalcontrol;
(c) enhancingallsystemsandprocedurestodeliverserviceexcellence;
(d) identifyingrisksandimplementingprocessestominimisesuchrisks;and
(e) ensuring overall compliance and good corporate governance.
2.2.1 income
ThetotalincomeincreasedfromR17221033.00toR17977406.00forthefinancialyearending
31March2015,asreflectedbelow.
Figure 3: Income
INCOME
18 000 000.00
16 000 000.00
14 000 000.00
12 000 000.00
10 000 000.00
8 000 000.00
6 000 000.00
4 000 000.00
2 000 000.00
-
Levies Interest Rent Income CCMA Subsidies Recoveries
2013/14 15 982 318.00 709 041.00 528 956.00 0.00 0.00
2014/15 15 930 622.12 623 297.00 704 904.00 374 096.00 281 604.00
2013/14 2014/15
(a) TheCouncil’smainsourceofincomeistheleviesimposedonpublicserviceemployeesthatfallwithin
thescopeoftheCouncil,asperitsconstitution,whichisusedtofundtheCouncil’sobjectives.Thelevy
incomedecreasedby0.32%fromR15982318.00toR15930622.00.
(b) Significantprogresshasalsobeenmadetowardsensuring that longoutstanding funds, thatwhere
due to the Council, were recovered. CCMA subsidies were received for settlement and arbitration
agreements.Theoccupationofthetwo(2)buildingsthathavebeenacquiredbytheCouncil,isdueto
take place during 2015; in the interim one (1) building was leased during 2014/15.
40 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 41
2.2.2 expenditure
TheCouncil’stotaloperationalexpendituredecreasedby5%,fromR21055830.00toR20067572.00for
theyearunderreview.
Figure 4: Expenditure
ExPENDITURE
10 000 000.00
8 000 000.00
6 000 000.00
4 000 000.00
2 000 000.00
-
Collectivebargaining
Disputemanagement
Administration Human resources
2013/14 1 806 991.00 8 282 572.00 3 070 298.00 7 895 990.00
2014/15 1 613 809.20 6 316 263.33 3 846 565.25 8 290 933.78
2013/14 2014/15
a) For the year under review, the Council encouraged an organisation-wide, cost-saving culture.
The Council’s various departments undertook cost-saving initiatives, in areas such as travelling,
accommodation,officestationeryandofficesupplies.
b) Theyear-to-datetotalexpenditurewas7%withinthebudget;stringentcostcontrolmeasureshave
beenbuiltaroundsystemsandprocesses.
c) The Council is dedicated to creating opportunities for skills development, and the development and
implementationtoretainskills.Staffmembersattendedanumberoftrainingcourses,duringtheyear
underreview.BursariestothevalueofR90000.00,wereissuedtoenhanceemployees’knowledge
andskills, therebyenablingtheCouncil tomeet itsorganisationalgoals,andensurealignmentwith
theskillsdevelopmentplan,andtheSecretaraitproudlyacknowledgesthecompletionoftheCCMA
commissioners’course,bythree(3)staffmembers.
2.2.3 cash and reserves
TheCouncil’stotalcashdecreasedby23%fromR15709774.00toR12145942.00,asdepictedbelow.
Figure 5: Cash and reserves
CASH & RESERVES
22 000 000.00
20 000 000.00
18 000 000.00
16 000 000.00
14 000 000.00
13 000 000.00
12 000 000.00
10 000 000.00
8 000 000.00
6 000 000.00
4 000 000.00
2 000 000.00
-
Quarter 1 Quarter 2 Quarter 3 Quarter 4
2013/14 20 983 953.00 17 890 601.00 16 380 934.00 15 709 774.00
2014/15 15 316 389.00 14 347 378.00 13 638 730.00 12 145 942.00
2013/14 2014/15
(a) Anaverageof23%oftheCouncilsreserveswerewithdrawnforthefinancialyear.
(b) TheCouncil has invested its reserve funds ina very low riskprofile,designed togenerateoptimal
interest income, while protecting its capital investments; an average of 5% interest was earned on the
reserves of the Council.
42 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 43
2.3 organisational transformation
Organisations are using communications, marketing and branding to build an image of being a good
corporate citizen. While branding creates general awareness about the organisation, communications and
marketingalertsthecommunityastowhattheorganisationisaccomplishing.Allthree(3)aspectshelpdefine
an organisation’s relationships with its clients. The digital age has introduced new and innovative methods
of communicating with clients. One thing that cannot be stressed enough is that marketing, communications
andbrandingareintegralelementsofanyorganisation’ssuccess.Withthisawareness,theCouncilconcluded
that inorder toachieve itsobjective, itneededtocreatenewstrategies for theorganisation tosupply its
servicesto itsmembers.FormemberstoutilisetheCouncil’sservicestheyfirstneededtoknowthat the
Council exists and what services it offers. Marketing, communications and branding is essential to position
the Council as being on par with its peer organisations and launch the organisation to the next level.
ThroughitsstrategicplanningprocesstheCouncilhadapprovedafive(5)yearstrategicplantoachieveits
goals.TheCouncilhadthree(3)strategicgoalsforthenextfive(5)yearperiod,andtwo(2)ofthegoals,viz.
totransformtheCouncilandtoenhanceitsprofile,werenewinitiatives.Inorderforthestrategicplantobe
realised, at an operational level, a new department, Organisational Transformation (OT), was established to
achievecertainobjectives,inordertofulfilltheCouncil’sultimatemission,i.e.topromotelabourpeaceinthe
public health and social development sector of South Africa.
AmongstthestrategicobjectivesidentifiedintheadoptedstrategicplanoftheCouncilwasto:
1) develop branding, marketing and communications strategy to improve the profile of the Council
nationallyamongstallthestakeholders;
2) undertake a sustained employee and public awareness campaign and strategy to popularise the
Councilanditsserviceofferingnationally;and
3) develop the Council’s website into a well-managed portal that serves the needs of the parties and
employees.
2.3.1 branding, marketing and communications
One of themost important aspects of any organisation is branding,marketing and communications. As
this was a new direction for the Council, a set of principles and norms, to guide behaviour, relating to the
Councilscommunicationsystemsneededtobedeveloped.Thedepartmentdevelopedapolicywhichaimed
to provide guidelines for the practice of branding, marketing and communications within the Council, to
ensurethattheCouncilispositivelyportrayed,andtoensurethatitisnotnegligentlyorwillfullybroughtinto
disrepute.ThepolicyhasyettoservebeforetheCouncilforapproval.
2.3.2Officespace
Forthelastfifteen(15)yearstheCouncilhasbeenleasingofficespace,andin2013,theCouncilundertook
topurchase itsownbuildings,aspartof its initiative tomovetowardsgreaterfinancialsustainability.The
officespaceprojectentailedtheredesignofthetwo(2)purchasedbuildings,toincludeamongstothers,a
parliamentstyleboardroomtoaccommodatethefortyseven(47)Councilmembers,telecommunications,a
mediaroomandwheelchairfriendlyelevatorfacilities.TheCounciliscurrentlyintheprocessofappointinga
serviceprovidertoundertakethisproject,whichwillbecompletedinthenextfinancialyear.
2.3.3 social responsibility
NelsonMandelaDay
(a) nelson Mandela Day
Undertakingcharitableactivities,isonewayforanorganisationtobuildanimageofbeingagoodcorporate
citizen,apartfromtheinherentobligationthatorganisationshavetoacttobenefitsociety,asawhole.The
departmentconductedacharityeventonNationalMandelaDay,18July2014,inpartnershipwiththeChildren
of theLightFoundation, in theLoveandJoy InformalSettlement, inOlifantsfontein.The items thatwere
distributedtothecommunity,included,amongstothers,blankets,food,groceries,seedsforafoodgarden,
educationalposters for thecommunitycrèche,HIVand tuberculosis testing,brochuresonhealth issues,
children’stoysandclothes.
(b) World aids Day, 16 Days of activism (Violence against Women and Children) and
nelson Mandela Commemoration
The Council, in collaboration with the other public sector bargaining councils, coordinated an event which was
wellattendedbyallthesectorsandtheCouncilmembers.ApresentationwasgivenbyaSANCrepresentative
and a person living with HIV, and the event proved to be informative and inspiring.
(c) public awareness
TheCouncil’smarketingobjectivesfocusedonaspecificaudienceinteraction,inordertobuildrelationships
withitsmembers.Byprovidingmembersinformationandpromotionalproducts,theCouncilwasabletobuild
lasting relationships with its stakeholders. The Council was invited to give presentations to the Botswana
Public Service Bargaining Council and the Namibian Police Commission, and took these opportunities to
promoteitsservices,todelegatesfromtheseforeignorganisations,bydistributingbrochureshighlightingthe
dispute procedures of the Council, and corporate gifts.
Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 45
WorldAidsDay2014
Botswana Trip 2014
(d) WebsiteAwebsite isessential foranyorganisationbecause itenables theorganistaion tosupply informationandservicesindirectly,onaseven(7)day,twentyfour(24)hourbasis.MemberscanconvenientlyvisittheCouncil’swebsite,whenevertheylike,withouthavingtoabidebyprescribedofficehours.Byofferingconvenience,theCouncil’s members experience a higher level of customer satisfaction. As the Council’s current website was no longer achieving the purpose for which it was intended, the Council’s website needed to be redesigned. In keeping with the Council’s vision to be a leading bargaining council in the world, the Council needed to reach usersbeyonditsboundaries,astheinternethadallowedorganisationstobreakthroughthegeographicalbarriersandbecomeaccessible,virtually,fromanycountryintheworld.
The new website was launched on 18 November 2014. The website has proven to be a helpful resource for theCouncil, as its customer friendly aspects, like easyaccessibility todisputeawardsandcollectiveagreements,hasincreasedservicedelivery.
(e) Customer service satisfaction survey In it’s strive towards providing premium service to the Council’s members, the department undertook acustomer satisfaction surveyamongst its internal clients (Councilmembers) andexternal clients (Stateemployees),toestablishthelevelofcustomersatisfactionregardingtheservicesprovidedbytheCouncil.
(f) Council’s year end functionTheCouncil’syear-endfunctionwasheldon12December2014,attheRiversideSunResortintheVaal,inconjunctionwiththemid-yearreviewprocessoftheCouncil’sstrategicplan.
3. proGramme 2: collective barGaininG
3.1 strategic priorities
TheCouncil’sfive(5)yearstrategicplanfortheperiod2013/14-2017/18,identifiedthefollowingstrategicpriorities for the 2014/15 APP, for the collective bargaining programme:
(a) efficientandeffectivemanagementofcollectivebargainingprocesses;(b) successful hosting of the ExCo Chamber Management Workshops;(c) conclusion of all collective agreements within three (3) months of starting negotiations;(d) development of provincial Chambers into active and valuable structures that advance the work of the
Council in all provinces; and (e) development of a comprehensive monitoring and evaluation tool for Chambers.
3.2 the council3.2.1 management of collective bargaining processes
Intermsofthisstrategicpriority,aminimumofsix(6)Councilmeetings,includingtheAGM,Eleven(11)ExComeetings and eleven (11) CBC meetings should have been coordinated in compliance with the norms and standards and performance management and evaluation tool in the preceding twelve (12) month period.
Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 47
year End Function 2014
MEETINGS
10
9
8
7
6
5
4
3
2
1 v
-
Council ExCo CBC
2013/14 6 10 8
2014/15 6 7 7
Meetings Meetings 2013/14 2014/15
Figure 6: Year to year comparison of meetings
i. Therewasanequalnumberofsix(6)Councilmeetingsheldinbothyears,inkeepingwiththe
constitutional provision.
ii. Therewerethree(3)lessExComeetingsin2014/15,comparedtoten(10)inthepreviousfinancial
year,duetothecancellationofmeetings.
Table 12: efficient and effective bargaining processes
strategic
objective
Toimprovetheefficiencyandeffectivenessofmanagingthecollectivebargaining
processes, by ensuring adherence to the prescribed turnaround timeframes and in
compliance with the norms and standards
target baseline actual variancesource of
evidencecomment
National
meetings
(Quantity)
28 meetings;
Council - 6
ExCo - 11
CBC - 11
71.4% Partially
achieved
71.4%
20
Council - 6
ExCo - 7
CBC - 07
28,6%
- 8
Approved
yearplanner,
monthly,
quarterly
and annual
reports
OnlytheCouncilmeetingsconvened,
as planned, both the ExCo and the
CBC, each had four (4) meetings
which were cancelled, due to the
unavailabilityofthepartiesorthelack
of agenda items to be transacted.
48 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 49
Table 13: Special National Meetings
strategic
objectivespecial national meetings
annual target baseline actual variancesource of
evidencecomment
Special
meetings i.e.
Special ExCo
= 3
Special
Council = 3
Special CBC
= 0
14
Special ExCo
= 12
Special Council
= 2
Special CBC
= 0
14
Special ExCo
= 6
Special Council
= 7
Special
CBC
= 1
N/A Monthly
meeting
schedules and
reports
All these special
meetings were
necessitated
bytheneedto
address urgent
agenda issues
for the effective
functioning of
the Council.
SPECIAL MEETINGS
12
10
8
6
4
2
-
Council ExCo CBC
2013/14 2 12 0
2014/15 7 6 1
Special SpecialMeetings Meetings 2013/14 2014/15
Figure 7: Year to year comparison of special meetings
i. Therewerefive(5)moreSpecialCouncilmeetings,necessitatedbyurgentagendaitems.
ii. There were six (6) less ExCo meetings, compared to twelve (12) in the previous reporting period.
Figure 8: Meetings
excomeetings
15% 13%
councilmeetings
cbcmeetings 8%
N.BTherewerethirteen(13)Councilmeetings,fifteen(15)ExComeetingsandeight(8)CBCmeetings.Atotal
ofthirtysix(36)meetingswereconvenedwithinthereportingperiodatnationallevel.
50 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 51
COUNCIL MEETINGS
14
12
10
8
6
4
2
-
NEHAWU DENOSA PSA HOSPERSA NUPSAW Employer
Sched-uled
13 13 13 13 13 13
Attend-ed
13 9 13 13 13 13
Scheduled Attended
Figure 9: Attendance of Council meetings
i. NEHAWU attended all meetings.
ii. DENOSA was absent in four (4) meetings.
iii. PSA attended all meetings.
iv. HOSPERSA attended all meetings.
v. NUPSAW attended all meetings.
ExCO MEETINGS
14
12
10
8
6
4
2
-
NEHAWU DENOSA PSA Employer
Scheduled 13 13 13 13
Attended 13 12 10 13
Scheduled Attended
Figure 10: Attendance of ExCo meetings
i. NEHAWU attended all meetings.
ii. DENOSA was absent in one (1) meeting.
iii. PSA was absent in three (3) ExCo meetings.
iv. TheEmployerattendedallmeetings.
52 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 53
CBC MEETINGS
8
7
6
5
4
3
2
1
-
NEHAWU DENOSA PSA HOSPERSA NUPSAW Employer
Scheduled 8 8 8 8 8 8
Attended 6 7 6 7 7 8
Scheduled Attended
Figure 11: Attendance of CBC meetings
i. NEHAWU was absent in two (2) meetings.
ii. DENOSA was absent in one (1) meeting.
iii. PSA was absent in two (2) meetings.
iv. HOSPERSA was absent in one (1) meeting.
v. NUPSAW was absent in one (1) meeting.
vi. TheEmployerattendedallmeetings.
a. Committees of Council
i. collective bargaining committee
Although the CBC, did not utilise four (4) of its scheduled eleven (11) meetings, it processed six
(6) draft collective agreements, three (3) of which emerged into resolutions, while the other three
(3) are awaiting negotiations at the level of the Council.
ii. transformation committee
There were no activities undertaken in this reporting period.
iii. StaffingCommittee
Theactivitiesofthiscommitteewereundertaken,inthisreportingperiod,bytheExCo.
b. task teams
i. Recognitionofimprovedqualifications
A task team processed the draft agreement that was signed into a collective agreement.
ii. transfer of port health services
AtaskteamprocessedtheinitialdraftagreementthatwasreferredbytheCouncil,tothe
National Chamber, for the parties to consult, before a collective agreement could be signed
to enable the transfer to be processed.
c. Constitutional amendments
Ataskteamfinalisedtheprocessthatwasstartedinthepreviousreportingperiod;however;theamendments
tothelabourlawwarrantedafurtherreviewinthecurrentfinancialyear.
3.2.2 capacity building programmes
ThefollowingcapacitybuildingprogrammeswerecoordinatedandattendedbytheCouncilmembersand
the Secretariat:
i. 7TH ILERA Regional Congress in Botswana: 15 - 17 September 2014
ii. Labour Law Amendments Workshop: 18 October 2014
3.2.3 development of chambers
This strategic priority tracks Council’s efforts and intervention through workshops and capacity training
interventions.
a. Chamber workshops
DuetothecompetinginterestsoftheCouncil,onlyone(1)trainingprogramme,ontheconstitution,including
Resolution 2 of 2007 (Operations of Chambers), was conducted in September 2014, for the NC Chamber. Owing
toausteritymeasures,theExCoChamberManagementWorkshopwasdeferredtothenextfinancialyear.
The Council guided, by its strategic and operational plans, resolved that following the signing of every
substantive collective agreement there should be a roll out of implementation and monitoring workshops.
It was against this backdrop that the Chamber workshops were rolled out and completed in the month of
February2015.
TheworkshopswereconductedontheResolution1of2014-ImprovedQualificationsandResolution2of
2014 - Transfer of Port Health Services. All Chambers had established implementation and monitoring task
teamsandreportsontheprogressoftheimplementationwerebeingsubmittedbyChambers,accordingly.
54 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 55
no chambers date venues
1 Western Cape 09February2015 Cape Town - Strickland Hospital
2 Mpumalanga 09February2015 Nelspruit - Provincial DOH
3 KwaZulu-Natal 11February2015 Pietermaritzburg–GreysHospital
4 Eastern Cape 11February2015 East London – Frere Hospital
5 Limpopo 13February2015 Polokwane – Polokwane Provincial Hospital
6 Free State 13February2015 Bloemfontein - Bains Clinic
7 North West and 20February2015 Mafikeng–ProvincialDOH
8 Northern Cape 20February2015 Kimberly–ProvincialDOSD
9 Gauteng and
National
Chambers
27February2015 Johannesburg–AnnlaskyNursingCollege
Table 14: Collective agreements workshops
b. conclusion of collective agreements
ThisstrategicprioritytrackstheextenttowhichtheCouncilisabletoconcludenegotiations,onmattersof
mutual interest, within the prescribed timeframe. The Council has not been able to conclude negotiations,
within three (3)monthsof thecommencementofnegotiations,owing to thecomplexityof themandating
processes of both parties.
strategic
objective
to conclude and or review collective agreements within the
prescribed turnaround timeframes
target baseline actual variancesource of
evidencecomment
Conclusion or
reviewoffive
(5) collective
agreements or
policies within
(3) three months
of starting the
negotiation
process
2 collective
agreements
concluded with
none reviewed
annually
Partially
achieved
2 collective
agreements
1 collective
agreement
reviewed
3
60%
2
- 40%
There were three
(3) collective
agreements
signed i.e. two
(2) substantive
collective
agreements
and one (1)
administrative
(levyincrease)
agreement was
reviewed; no
policies were
consulted for
the period under
review. The CBC
and the ExCo
had forwarded
three (3) draft
administrative
resolutions to
the Council and
negotiations were
being awaited, as
at 31 March 2015.
c. signed collective agreements
Table 15: Collective agreements
56 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 57
The following three (3) collective agreements were signed within the reporting period:
Table 16: Collective agreements
no agreement objective
1 Resolution 1 of 2014 –
RecognitionofImprovedQualifications
The objective of the agreement is to give effect to clause
7 of the PSCBC’s Resolution 1 of 2012, which commits
the parties of the public sector bargaining councils, to
conclude collective agreements to recognise improved
qualificationswithintheirrespectivesectors.
2 Resolution 2 of 2014 –
The Transfer of Port Health Services
Theobjectivewastofacilitatethetransferofemployees
performing port health services, from the provincial DOH
to the national DOH, in line with the provisions of the
Public Service Act and the LRA.
3 Resolution 3 of 2014 –
Increase in Levies
Theobjectivewastoincreasethelevycontribution,in
order to maintain the operations of the Council.
d. adopted policies
There were no policies that were adopted, following consultation in the Council, for the reporting period.
3.2.4 prominent issues
Table 17: Prominent issues
item background progress
OSD TheEmployerhadindicatedthatitwasinthe
process of securing a mandate on the issues
containedintheexecutivesummaryofthe
agreement,asthemattercarriedhugefinancial
implications. After much deliberation on the matter,
the parties reached a deadlock, and reserved their
rights in law.
The matter was
removed from the
agendainFebruary
2015.
Transfer of functions
(Directorate: Organisation
for Health Standards
Compliance (OHSC))
The Council mandated the National Chamber to deal
with the consultation process, on the transfer from
the Department of Health, to the OHSC. A collective
agreement was to be signed at Council level for the
transfers to be effected; however, Labour indicated
thattherewasresistancefromtheemployees
affected, Consultation occurred between the
Employer,Labourandtheaffectedemployees.
TheEmployerwas
yettoprovidea
comprehensive report
on the matter.
Constitutional
Amendments
The discussions on the amendments to the
constitution of the Council had not been concluded
bytheendofthefinancialyear.TheDispute
Management Rules for the conduct of proceedings,
were being revised, to be in line with the latest
amendments.
The matter remains
on the agenda of the
Council.
Review of Collective
Agreements
The Council had adopted a list of collective
agreementsforreview;onlyone(1)relatingtothe
levyincrease,wasconcludedandsignedwhilethe
other sixteen (16) were awaiting tabling of proposals,
byparties.
The matter has
been removed from
the agenda of the
Council.
58 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 59
3.3 collective bargaining: chambers
3.3.1 legislative framework
Chambers are established in terms of clause 16 of the Councils’ constitute; to deal with matters and to
concludeagreementsonissuesthatareexclusivelyapplicabletoemployeesemployedintheprovincefor
which the Chamberwas established; provided that such agreements do not conflict with any collective
agreementconcludedintheCouncil,whichdoesnotapplytomorethanone(1)province.
Resolution 2 of 2007 – Operations of Chambers, is a collective agreement that sets out to align PHSDSBC
Chambers in each province and at a national level, in terms of Clause 16 of the PHSDSBC Constitution (the
Constitution).
The objectives of the Chambers are to:
(a) maintain and promote labour peace;
(b) prevent and resolve labour disputes;
(c) promote collective bargaining;
(d) conduct research; and
(e) promotetrainingandbuildcapacity.
Chambersalsohavearesponsibilityto:
(a) refermattersthatfalloutsideitsscope,andwhichmattersshouldbedealtwithbytheCouncilorthe
PSCBC, to the GS;
(b) deal with such matters and conclude agreements, referred or delegated to it terms of the constitution;
(c) concludeagreementsonmattersapplicabletoemployeesemployedintheareaorsectorforwhich
theChamberwasestablished,fallingwithinthescope,powerandfunctionsoftheexecutiveauthority
oftherelevantorganisationalcomponentofanEmployerrepresentedinthatChamber,providedthat
suchagreementsmaynotconflictwithanycollectiveagreementconcludedintheCouncil,andmaynot
applytomorethanoneprovince;theCouncilandthePSCBC;
(d) periodicallyestablishanddisestablishtaskteamsasrequiredforaspecificprogramme,identifiedby
the Chamber;
(e) refer agreements reached within the Chamber to the Council for endorsement and/or extension; and
(f) reporton itsactivities to theCouncilonaquarterlybasis,and implementandmonitoragreements
reached at Council level;
The role of the Chambers is to ensure the achievement of the goals of the Council, as active and valuable
structures that advance the work of the Council.
3.3.2 Key result areas
Inpursuitofitsstrategicgoals,theCouncilidentifiedthefollowingKRAsforChambers:
(a) coordinate, through adherence to the prescribed turnaround times and in compliance with the norms
andstandards,Chambermeetings,bi-monthly;
(b) manage the development of Chambers into active and valuable structures that advances the work of
the Council;
(c) managetheprocessofensuringtheconclusionofcollectiveagreementsandalternativelyensurepolicy
consultation;
(d) manage the implementation of a comprehensive Chamber monitoring and evaluation tool; and,
(e) manage the coordination of relevant special projects and other special activities of the Council.
3.3.3 chambers information
There are nine (9) provincial Chambers and one (1) national Chamber established for the national DOH and
national DOSD. The Chambers Management Committees as constituted for 2014/15 period is tabulated on
the following page.
60 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 61
Tabl
e 18
: Cha
mbe
rs in
form
atio
n
cha
mb
erOffice
bea
rers
par
ties
mee
ting
ven
uec
hair
per
son
vic
e-c
hair
per
son
lab
our
em
plo
yer
Nat
iona
lMsTinyikoKho
sa
(NE
HA
WU
)
Ms
Teb
ogo
Mal
oba
(Employer)
PS
A
NE
HA
WU
HO
SP
ER
SA
NU
PS
AW
DO
H D
OS
DC
entu
rion
- th
e C
ounc
il’s
offices
Eas
tern
Cap
eMrMnyam
ezeliB
omeni
(Employer)
Mr
Dav
id K
ing
(PS
A)
NE
HA
WU
DE
NO
SA
PS
A
HO
SP
ER
SA
NU
PS
AW
DO
H D
OS
DE
ast
Lond
on -
Fre
re H
osp
ital
and
Cec
ilia
Mak
iwan
e H
osp
ital
Free
Sta
teM
r M
ohlo
phe
hi N
kala
(Employer)
MsDollyTshitlho
(DE
NO
SA
)
DE
NO
SA
HO
SP
ER
SA
NE
HA
WU
NU
PS
AW
PS
A
DO
H D
OS
DB
loem
font
ein
- D
OH
Gau
teng
Mr
Veli
Mb
ense
(Employer)
Ms
Pul
eng
Mp
haga
(NU
PS
AW
)
DE
NO
SA
HO
SP
ER
SA
NE
HA
WU
NU
PS
AW
PS
A
DO
H D
OS
DJo
hann
esb
urg
- D
OH
and
DO
SD
Kw
aZul
u-N
atal
Mr
Cas
sim
Lek
hoat
hi
(DE
NO
SA
)
Ms
Mar
gare
t D
lam
ini
(NE
HA
WU
)
DE
NO
SA
HO
SP
ER
SA
NE
HA
WU
NU
PS
AW
PS
A
DO
HP
iete
rmar
itzb
urg
- D
OH
Lim
pop
oM
s M
alet
e M
amas
hela
(DE
NO
SA
)
Mr
Nok
o R
amod
ike
(EM
PLO
yE
R)
DE
NO
SA
HO
SP
ER
SA
NE
HA
WU
NU
PS
AW
PS
A
DO
SD
Pol
okw
ane
- P
olok
wan
e
Hos
pita
l
Mp
umal
anga
Mr
Sile
nce
Mat
sane
(DE
NO
SA
)
Mr
Ger
rie M
ashi
le
(Employer)
NE
HA
WU
DE
NO
SA
PS
A
HO
SP
ER
SA
NU
PS
AW
DO
H
DO
SD
Nel
spru
it -
DO
SD
and
Witb
ank
Hos
pita
l
Nor
ther
n C
ape
Ms
Lera
to S
egot
sane
(Employer)
Mr
Oth
usits
e
Mot
hib
anto
a
(NE
HA
WU
)
NE
HA
WU
DE
NO
SA
PS
A H
OS
PE
RS
A
NU
PS
AW
DO
H
DO
SD
Kimberley-DOSDand
PSA
Offices
Nor
th W
est
Mr
Em
anue
l Moe
ng
(EM
PLO
yE
R)
Ms
Fina
Set
shed
i
(DE
NO
SA
)
DE
NO
SA
HO
SP
ER
SA
NE
HA
WU
NU
PS
AW
PS
A
DO
H
DO
SD
Mah
iken
g -
DO
H
Wes
tern
Cap
eM
s Li
esl S
trau
ss
(EM
PLO
yE
R)
Ms
Fald
ela
Mar
tin
(PS
A)
DE
NO
SA
HO
SP
ER
SA
NE
HA
WU
NU
PS
AW
PS
A
DO
H
DO
SD
Cap
e To
wn
- H
osp
ital a
nd
TygerbergHospital
62 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 63
3.3.4 bargaining processes
Intermsofthisstrategicpriority,aminimumofsix(6)meetingsweresupposedtohavebeencoordinated,
in compliance with the norms and standards and the performance management and evaluation tool, in the
preceding twelve (12) month period.
Table 19: Chamber’s efficiencies and effectiveness
strategic
objective
Toimprovetheefficiencyandeffectivenessofmanagingthecollectivebargaining
processes, by ensuring adherence to the prescribed turnaround timeframes and in
compliance with the norms and standards
target base-
lineactual variance
source of
evidencecomment
chamber
meetings
60 meetings
98.3% Partially
achieved
59
98.3%
- 1
1.7%
Approved
yearplanner,
monthly
schedules,
quarterly
and annual
reports
All the Chambers, with the
exceptionofFS,successfully
complied with the norms and
standards and the performance
management tool. The Free
State Chamber convened
onlyfive(5)times,duetothe
postponementofitsyear-
end meeting; because of the
unavailabilityoftheparties.
30 Special
meetings
13
43%
15
50%
- 15
50%
Monthly
schedules,
quarterly
and annual
reports
Most Chambers were able
to discuss their agenda
items,withoutanyneedfor
special meetings. While some
Chambers utilised their special
meetings,onlytheLimpopo
Chamber exceeded its allocated
three (3) special meetings, due
to and instruction of the Council
toconcludeontheratificationof
its Chamber resolution.
Table 20: Chambers’ meetings
par
ties
nat
iona
l
eas
tern
cap
e
free
sta
te
Gau
teng
Kw
aZul
u-n
atal
lim
po
po
mp
umal
ang
a
no
rthe
rn c
ape
no
rth
wes
t
wes
tern
cap
e
NEHAWU 8/8 8/8 5/5 7/7 6/6 10/10 9/9 8/8 5/7 6/6
DENOSA 0/8 8/8 5/5 7/7 6/6 10/10 8/9 8/8 7/7 6/6
PSA 8/8 8/8 5/5 7/7 6/6 10/10 9/9 8/8 7/7 6/6
HOSPERSA 8/8 8/8 5/5 7/7 6/6 10/10 9/9 8/8 5/7 6/6
NUPSAW 8/8 8/8 4/5 7/7 6/6 10/10 5/9 3/8 4/7 6/6
Employer 8/8 8/8 5/5 7/7 6/6 10/10 9/9 8/8 7/7 6/6
3.3.5 status of meetings
Figure 12: Year to year comparison of Chambers’ meetings
2013/14 V 2014/2015 COMPARISON
10
8
6
4
2
-
NAT EC FS GP KZN LP MPU NC NW WC
2013/2014 8 7 7 7 7 7 6 8 7 8
2014/2015 8 8 5 9 6 10 9 8 7 6
2013/2014 2014/2015
64 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 65
1) The graph reflects a comparison of the number ofmeetings between the 2013/14 and 2014/15
reporting periods.
2) All the Chambers, with the exception of the Free State, convened for the minimum six (6) meetings, as
prescribedforbothperiods.TheFreeStateChamberconvenedforfive(5)meetings.
3) The Mpumalanga, National, Eastern Cape, Northern Cape, North West, Gauteng and North West
Chambersheldspecialmeetings,necessitatedbyurgentagendaitems,tobetransacted.
4) TheLimpopoChamberexceededitsallocationofspecialmeetings,duetoarequestfromtheCouncil,
toreconveneandreviseitsresolutionbeforeitcouldberatifiedbytheCouncil.
3.3.6 development of chambers
This strategic priority concerns the Council’s efforts and intervention, through workshops and capacity
training interventions, forChambers.OwingtootherCouncil’sprioritiesonly theNorthernCapeChamber
had a workshop on the constitution of the Council, including Resolution 2 of 2007 - Operation of Chambers.
Owingtoausteritymeasures,theExCoChamberManagementworkshopwasdeferredtothenextfinancialperiod.
3.3.7 conclusion of collective agreements
This strategic priority monitors the extent to which the Chamber meetings yield meaningful collective
bargainingprogresses,intheformofcollectiveagreementsandpolicyconsultations.Whereapplicable,the
Chambers have complied with the conclusion of negotiations on collective agreements, within the prescribed
timeframe of three (3) months.
chamber resolution purpose
Gauteng Gauteng Chamber
Resolution 1 of 2014
ToprovideforthepaymentofthePMDS2013/2014
incentivebonusandpayprogressionintheGauteng
provincial DOH
Gauteng Gauteng Chamber
Resolution 2 of 2014
ToprovideforpaymentofthePMDS2013/2014
incentivebonusandpayprogressionintheprovincial
DOSD
Limpopo Limpopo Chamber
Resolution 1 of 2014
ToprovideforpaymentofthePMDS2013/2014
incentivebonusandpayprogressionintheprovincial
DOSD
a. signed collective agreements
Table 21: Signed Chamber collective agreements
The collective agreements were concluded in Gauteng and Limpopo Chambers, and were concerning
PMDS backlogs.
Table 22: Chambers’ collective agreements
strategic
objectiveto conclude ten (10) collective agreements or policy consultations
target base-
lineactual variance
source of
evidencecomment
chamber
meetings
60 meetings
98.3% Partially
achieved
59
98.3%
- 1
1.7%
Approved
yearplanner,
monthly
schedules,
quarterly
and annual
reports
All Chambers, with the
exception of the Free State
Chamber,successfully
complied with the norms and
standards and the performance
management tool. The Free
StateChamberconvenedonly
five(5)times,sinceitsyear-end
meeting, which was postponed
duetounavailabilityofthe
parties.
66 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 67
b. adopted policies
Table 23: Policies
chamber policy purpose
Gauteng S&T To ensure that the practice of acting in
higherpostsismanagedinanequitableand
transparent manner to enhance organisational
performance
Acting in higher posts ToclearlydefinetheS&Trelatedexpenses
thatmaybefundedbyprovincialDOH,setout
theconditionsandauthorisationrequired,and
clarifytheprocessesandresponsibilities
Resettlement Toprovideprocedureswherebythe
compensation for resettlement expenditure,
incurredbyemployees,canbemanaged
efficientlyandeffectively,ensureconsistent
applicationofthisbenefitandsetresettlement
expenditure limits in the provincial DOSD
free state Nopolicyadoptedinthisperiod
north west Nopolicyadoptedinthisperiod
KwaZulu-natal Frameworkforthefilling
of posts of CEO for small
district hospitals, TB
hospitals,communityhealth
centresandidentified
mediumandpsychiatry
hospitals
Toprovideaframeworkforthefillingofthe
posts of CEO, in line with the government
gazette, dated 02 March 2012, regarding the
policyonthemanagementofpublichospitals
chamber policy purpose
limpopo Organisational design To provide clear guidelines and a
transformational framework for the training,
developmentandeducationofemployees
Job evaluation Toensureefficientandeffectiveinternalwork
organisation
OHS Toprovideadequatecontrolofthehealthand
safetyrisksarisingfromtheworkenvironment
HIV, AIDS and TB in the
workplace
To provide guidelines on the effective
management of HIV and AIDS in the DOSD,
in order to minimise its adverse impact on
individualemployees,theirimmediatefamilies,
and the DOSD, at large
Healthandproductivity To provide guidelines for the DOSD and its
employeesforrespondingtohealthand
productivitychallengesintheworkplace
Wellness To provide guidelines for the effective
implementationoftheemployeehealthand
wellness programmes in the DOSD
mpumalanga Nopolicyadoptedinthisperiod
northern cape H&S To ensure that the DOH is committed to the
promotionofthegeneralhealthofitsemployees
through awareness, education, risk assessment
and support
eastern cape Nopolicyadoptedinthisperiod
Table 23: Policies
68 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 69
chamber policy purpose
western cape State and other housing for
governmentemployees
To provide for the allocation of the provincial
DOH’sresidentialpropertyportfolioas,“Stateor
Other Housing”, and to regulate the relationship
between the lessor and the tenant
OHS ToprovideforacomprehensiveOHSpolicyand
addressthelegalresponsibility,withregardsto
providing an optimal environment to address the
OHS in all facilities under the auspices of the
DOH
Productive Management To strengthen and improve the integrated
management of health risks, for chronic
illnesses, occupational injuries and diseases and
mental diseases and disabilities
Recruitment and Selection Toprovideforacomprehensivepolicyon
recruitment and selection in the DOH
OnlineRecruitmentSystem Toprovideforanonlinerecruitmentsystem.
Health Care 2030 ToammendthepreviouslyconsultedHealthcare
2020 Plan, to 2030
Table 23: Policies
chamber policy purpose
national
chamber
PMDS Toprovideauser-friendlyframeworkfor
performance management and assessment,
employeedevelopmentandtherewardingof
above average performance within the DOH
Resettlement Torenderassistancetonewlyrecruited
employees(whoarefromoutsidetheir
workplace/province)andpermanentemployees
whoarebeingtransferredbytheemployer,
with accommodation and transportation for a
determined period, and to regulate procedures
to be followed, and remuneration and
allowance(s)thatarepayabletoemployeeswho
qualifyforresettlementbenefits
OperationalSecurity
Uniform
Toregulateanddefineallthetypesofuniform/
dresswornbyoperationalsecuritystaff
Leave To regulate the granting of leave of absence,
within the framework of current applicable
statutes, provisions, measures and collective
agreements in the provincial DOH
Dress Code Toprovideaguidetodefineappropriateoffice
wear in order to ensure that the appearance
ofemployee’sduringworkinghoursisneat,
appropriate,professionalandreflectstheethos
and image of the DOH
Table 23: Policies
70 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 71
3.3.8 agenda items in the chambers
Figure 13: Year to year agenda items comparison
AGENDA ITEMS
40
35
30
25
20
15
10
5
-
Nat
iona
l
Eas
tern
Cap
e
Free
Sta
te
Gau
teng
Kw
aZul
u-N
atal
Lim
pop
o
Mp
umal
anga
Nor
ther
n C
ape
Nor
th W
est
Wes
tern
Cap
e
2013/2014 15 23 38 13 31 18 19 29 16 22
2014/2015 12 23 36 25 23 18 15 24 17 35
2013/2014 2014/2015
a) On average, the Chambers had the same number of agenda items, with the exception of the North
West, Western Cape, KwaZulu-Natal and Gauteng Chambers.
b) While the Western Cape and Gauteng had a reduction of agenda items, North West and KwaZulu-Natal
recorded an increase.
c) The Free State and KwaZulu-Natal Chambers had the most agenda items.
3.3.9 age analysis of agenda items
It must be borne in mind that matters on the agenda are not straightforward, and often meetings are postponed,
byagreementoftheparties,andmoreoverdecisionsontheagendaitemsmayhavebeenawaitingaresolution
from the Council, e.g. danger allowance and OSD implementation challenges.
ThegraphsbelowdepicttheageanalysisofagendaitemsandtheaverageamountoftimeittakesChambers
to resolve matters.
a. national
NationalChamberregisteredfifteen(15)itemsonitsagenda.
Figure 15: National
i. About87%ofitemswerelessthanayearontheagenda.
ii. About13%ofitemswereoverayearontheagenda.
53%
13%
0-6mths 6mths-1yr 1-3yrs 3yrs+
34%
0%
72 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 73
b. eastern cape
EasternCaperegisteredtwentythree(23)itemsonitsagenda.
Figure 17: Eastern Cape
i. About48%ofitemswerelessthanayearontheagenda.
ii. About52%ofitemswereoverayearontheagenda.
28% 32%
0-6mths 6mths-1yr 1-3yrs 3yrs+
20% 20%
c. free state
FreeStateregisteredthirtyeight(38)itemsonitsagenda.
Figure 21: Free State
i. About26%ofitemswerelessthanayearontheagenda.
ii. About74%ofitemswereoverayearontheagenda.
53%
26%
0-6mths 6mths-1yr 1-3yrs 3yrs+
21%
0%
74 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 75
d. Gauteng
Gauteng registered thirteen (13) items on its agenda.
Figure 22: Gauteng
i. About77%ofitemswerelessthanayearontheagenda.
ii. About23%ofitemswereoverayearontheagenda.
15%
0-6mths 6mths-1yr 1-3yrs 3yrs+
77%
0%
8%
e. KwaZulu-natal
KwaZulu-Natalregisteredthirtyone(31)itemsonitsagenda.
Figure 19: KwaZulu-Natal
i. About91%ofitemswerelessthanayearontheagenda.
ii. About9%ofitemswereoverayearontheagenda.
68%
0-6mths 6mths-1yr 1-3yrs 3yrs+
23%
3%
6%
76 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 77
f. limpopo
Limpopo registered eighteen (18) items on its agenda.
Figure 20: Limpopo
i. About48%ofitemswerelessthanayearontheagenda.
ii. About52%ofitemswereoverayearontheagenda.
64%
12%
0-6mths 6mths-1yr 1-3yrs 3yrs+
4%
20%
g. mpumalanga
Mpumalanga registered nineteen (19) items on its agenda.
Figure 14: Mpumalanga
i. About53%ofitemswerelessthanayearontheagenda.
ii. About47%ofitemswereoverayearontheagenda.
37% 37%
0-6mths 6mths-1yr 1-3yrs 3yrs+
16% 10%
78 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 79
h. northern cape
NorthernCaperegisteredtwentynine(29)itemsonitsagenda.
Figure 16: Northern Cape
i. About49%ofitemswerelessthanayearontheagenda.
ii. About51%ofitemswereoverayearontheagenda.
35% 41%
0-6mths 6mths-1yr 1-3yrs 3yrs+
14% 3%
i. north west
North West registered sixteen (16) items on its agenda.
Figure 23: North West
i. About75%ofitemswerelessthanayearontheagenda.
ii. About25%ofitemswereoverayearontheagenda.
31%
19%
0-6mths 6mths-1yr 1-3yrs 3yrs+
44% 6%
80 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 81
0%
j. western cape
WesternCaperegisteredtwentytwo(22)itemsonitsagenda.
Figure 18: Western Cape
i. About87%ofitemswerelessthanayearontheagenda.
ii. Noitemswereoverayearontheagenda.
64% 36%
0-6mths 6mths-1yr 1-3yrs 3yrs+
0%
3.3.10 chambers’ performance
a) All Chambers convened their meetings as planned, including special meetings, indicating that there
was social dialogue between the parties.
b) Somemattersontheagendahadbeenresolvedbeyondthetwelve(12)monthperiod,asindicatedby
theageanalysisreport.
c) SomeChambershadrecycledthesameagendaitems,asthepreviousyear,becauseofthelackof
mandates, on those matters.
d) Some Chambers had a large number of agenda items which were not resolved within the prescribed
period of six (6) months, or within three (3) Chamber meetings.
e) Some Chambers did not utilise the special meetings to transact urgent matters, but rather to address
standing agenda items.
f) There was a lack of direction regarding the utilisation of IMLCs and multilaterals, at provincial level, to
process consultation on policies.
g) While Gauteng has continued to be one (1) of the top performing Chambers, the Western Cape had
emerged to be the best performer for the period under review.
82 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 83
3.4 chambers’ prominent issues
Table 24: Chambers’ prominent issues
free state
item background progress
mandating processes LabourrequestedthattheEmployer
submitproofthatthepremier’sofficehad
mandated one (1) of the two (2) provincial
DOH/DOSD, to coordinate the collective
bargaining activities on behalf of the
EmployerintheChamber.TheEmployer
had not secured such evidence as
at 31 March 2015.
The matter has remained on
the agenda as unresolved,
since no communication on the
mandating process had been
presented before the Chamber.
GautenG
item background progress
implementation of
service packages and
24 hours for phc
Labourhadindicatedconcernsonstaffing
capacity,equipmentandinfrastructurefor
successful implementation of the 24 hours
service packages for PHC. It appealed
thattheinstitutionsbespecifiedwhere
implementation would be taking place, and
requestedmonitoringoftheimplementation
process.TheEmployersubsequently
proposed that a process of consultation
on the implementation, be addressed
through a task team and that it would also
lend support to the process through its
management team in the person of the Chief
Director: PHC.
The item was referred to a
multilateral and remains on the
agenda of the Chamber.
hours of work policy -
ratifications
The parties reached a
deadlock on the content of the
consultation. The Chamber
noted that, notwithstanding
thedeadlock,theEmployer
intended to proceed with the
implementation, pending the go-
ahead from the DPSA.
Table 24: Chambers’ prominent issues
KwaZulu-natal
item background progress
upgrade of
inconsistencies
in the advertised
requirements for
the posts of senior/
principal security
officer
This matter has been on the Chambers
agenda since 12 October 2011. Labour
complained about the upgrading of the
safetyofficerpostfromlevel2tolevel4,
indicating that the members who were
safetyofficerswerestillonlevel2,whereas
other institutions were advertising the
same post on level 4, due to the document
whichwassignedbytheHOD,upgrading
the post from level 2 to level 4 in 2006.
TheEmployerhadupgradedpostsonly
inPietermaritzburg.TheEmployerhad
undertaken to conduct investigations on
the allegations and provide a report in the
Chamber.
TheEmployerpresentedareport
advising that it had conducted
investigations and had submitted
over 300 cases for upgrades to
theHOD.TheEmployerwould
submit the progress report on
the translation of approved
submissions on personnel
affectedbythetranslation
process.Labourrequestedtobe
furnished with the criteria used
for the upgrades.
84 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 85
limpopo
item background progress
abnormal working
hours for ems
operational personnel
This matter had been on the Chamber’s
agenda since 2011/12. Labour complained
that EMS operational personnel worked
overtime but were not allowed to claim
overtimesince2005.TheEmployer
indicated that the working hours were in line
with the BCEA. The Chamber noted that
there were differences in understanding and
interpretation, and resolved that the Council
shouldberequestedtosourceexpertise
on working conditions and hours of work
from the Departments of Labour, DPSA and
DOH to assist with proper interpretation on
working hours for EMS personnel.
TheCouncilrespondedby
advising that the Chamber
parties should escalate the
matter through their national
representatives at the Council.
The matter was removed from
the Chamber’s agenda.
north-west
item background progress
osd implementation
monitoring task team
report on phsdsbc
resolution 3 of 2007
Following the Council’s directive that
Chambers should re-establish the OSD
taskteamstofinalisetheoutstandingOSD
challenges, several meetings were held.
Some challenges were resolved; however,
at the last meeting the Task Team deadlock
and the ExCo’s intervention was sought
byLabour.Thepartiesweredirectedto
reconvene and reconsider those challenges.
The Task Team had been re-
established and at its meeting,
Labourindicatedthatthey
would want the Council to send
a delegation to support the
Task Team when discussing the
outstanding issues.
Table 24: Chambers’ prominent issues
western cape
item background progress
the possible
incorporation of the
western cape nursing
college into the cput
TheEmployerreportedthattheDOHwas
intended to incorporate the Western Cape
Nursing College into the CPUT. The CPUT
had received approval in 2012 to offer a
BachelorofTechnologyinNursing.Labour
sought to understand the rationale behind
the incorporation of the Western Cape
Nursing College into the CPUT.
The item was removed from the
agenda, pending progress.
redevelopment of
tygerberg hospital
The matter was deferred to the HR task
teamwheretheEmployerpresentedthe
plansfortheredevelopmentofTygerberg
Hospital.TheEmployerindicatedthat
transversal consultations had taken place
within the stakeholders including the staff,
and other users of the hospital.
TheEmployerwouldprovidea
progress report to labour on a
quarterlybasis.
Table 24: Chambers’ prominent issues
86 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 87
national
item background progress
the restructuring and
migration plan in the
dosd
TheEmployerpresentedamigration
plan in the Chamber, to consult on the
migration principles and process that
would facilitate the implementation of the
proposed organisational structure of the
DOSD. Labour submitted its inputs on the
restructuring and migration plan.
WiththeStatereconfiguration
process, the DOSD had been
allocated two (2) more functions,
i.e. rights of children and rights
of disable people; this meant the
DOSD would will have to redo
the organisational structure,
which had been awaiting
approval. The process would
take long, and the Chamber
resolved to withdraw the item
from the agenda, until the
Employerwouldtabledtheitem
again.
administrative support
model
TheEmployerhadconductedan
investigation to assess the utilisation of
administrative support staff and assess
the needs of various units with regards
toadministrativesupport.Subsequently,
documentation on migration principles,
process and the implementation plan
was consulted in the Chamber; however,
the structure that had been consulted on
needed to be revised.
The Minister had sought a
briefingonthismatter,before
implementation. The Chief
Directorate HCM would brief the
Minister before she approved
the Administrative Support
Model. The matter was retained
on the agenda for feedback on
the implementation.
transfer and
placement of
the compliance,
inspections and
complaints functions
from the national doh
to the ohsc
The Council mandated to the Chamber to
deal with the transfer from the DOH to the
OHSC. Labour indicated that there was
resistancefromtheeffectedemployees.
Consultations took place between the
Employer,Labourandtheaffected
employees.
The parties have agreed that
theemployershouldissue
letters of transfer to the affected
employees.
Table 25: Age analysis
eastern cape
item background progress
outstanding matters of
pscbc resolution 1 of
2007 (filling of vacant
funded posts)
The Chamber established a Task Team on
PSCBC Resolution 1 of 2007. The Task
Team has submitted progress reports to the
Chamber. Vacant funded posts were aligned
to the new organogram and Clinical posts
were being prioritized.
TheTaskTeamwasyetto
prepareaninclusivefinalreport
to be submitted to the Chamber.
outstanding matters of
pscbc resolution 1 of
2007 (hr backlogs)
The Task Team has submitted progress
reports to the Chamber on the matter.
PaymentsofHRAccrualshadbeen
centralizedbymeansofaprojectsituated
atBundyParkwitheffectfrom01August
2013. The Department of Health had
allocated R384 Million for HR Accrual
payments.
The Task Team would prepare
aninclusivefinalreporttobe
submitted to the Chamber.
mpumalanGa
item background progress
organogram TheEmployerpresentedanorganogramfor
theDOHforconsultation.Labourrequested
that a workshop should be convened to
interrogate the organogram.
TheEmployerwastoconvenea
workshop to engage Labour on
the organogram.
non-payment of long
service awards
Laboursubmittedalistofemployeeswho
had not been paid for the long service.
TheEmployerindicatedithadmadea
paymentandthattheonlyoutstanding
matterwastheissuingofcertificatesto
thoseemployees.Labourdidnotconcur
andtheEmployerrequestedtoresubmit
alistofemployeeswhohadnotreceived
theiroutstandinglongservicepayment.
TheEmployerwouldconsolidateareport
intermsoftheemployeeswhohadnot
beenpaid,issuecertificatestoallqualifying
employees.
The item remained on the
agenda of the Chamber to track
progress.
Table 25: Age analysis
88
northern cape
item background progress
task team reports
(overtime on ems)
A task team was established to deal with the
overtime for EMS. The reports on overtime
for EMS from districts in Northern Cape
were submitted to the Chamber.
TheEmployerwasrequestedto
prepare a status report on the
implementation of EMS overtime.
Furthermore,theEmployerwould
also source a mandate on the
termsofpayments(70/30split).
water crisis at Kagisho
clinic (Kuruman)
Labour submitted an agenda item on the
water crisis at Kagisho Clinic in Kuruman,
and reported that there was a shortage of
waterinthefacility.Theconditionsinthe
facilitywereunacceptabletotheemployees
andpatients.TheEmployerreportedthat
there was a contractor on site to resolve the
matter and two (2) new water pumps had
beeninstalledatthefacility.
The Chamber established a task
team and discharged it to the
facilitytoconductaninspection
ofthefacility.Areportwouldbe
presented to the Chamber on
thefindings.
western cape
item background progress
Noitemsexceedingayearontheagenda.
Table 25: Age analysis 3.4.1 challenges
Table10belowdepictsthechallengesthatwereencounteredbytheCouncilduringtheyearunderreview.
Table 26: Challenges
problem manifestation causes effects
preva-
lence
level
rate of
growth
failure to
conclude
collective
agreements
Matters of mutual
interest remain on
the agenda of the
Council without
being resolved.
There is a lack
of mandates and
therearebudgetary
constraints.
Disillusionment,
and strained
relations and
an increase in
disputes and
labour unrest
High Increasing
diminishing
number of items
on matters of
mutual interest
The agenda of
the Council is
dominatedby
administrative
items.
The parties are not
submitting items on
matters of mutual
interest.
Dissatisfiedand
disillusioned
employees
with possible
increase in
disputes and
labour unrests
High Increasing
high number
of items on
the agenda of
chambers
The Chambers’
agendas are long.
There is failure to
secure mandates
byrepresentatives
and there is poor
relationships
amongst the
parties.
Unproductive
meetings
and fruitless
expenditure
High Increasing
implementation of
chamber agree-
ments before
ratificationbythe
council
The Chambers
agree on an
implementation
date that is
not subject to
ratificationbythe
Council.
There is a lack of
understanding
oftheratification
process.
Rendering
the Council’s
ratification
process
artificial.
High Increasing
poor monitoring
of labour unrest in
the sector
The Council learns
of sporadic labour
unrest in the news.
There is a failure
to resolve issues
at Chamber level
which leads to a
lossofconfidence
in the process.
Servicedelivery
to the public is
compromised.
Medium Low
administrative
postponements
minutes docu-
mentation multi-
lateral forum
•Unavailability
•Timespent
•Shortage
•Presence
•Lackof
Alternates
•Standard
•Livingitat
home
Uneffective
andunefficient
administration.
High Constant
90 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 91
COUNCIL MEETINGS
10987654321-
Council ExCo CBC
2013/14 6 10 -
2014/15 6 7 7
Ordinary OrdinaryMeetings Meetings 2013/14 2014/15
Figure 24: Council meetings
SPECIAL COUNCIL MEETING
121110
987654321-
Council ExCo CBC
2013/14 2 12 -
2014/15 7 6 1
Special SpecialMeetings Meetings 2013/14 2014/15
Figure 25: Special Council Meeting
ATTENDANCE OF COUNCILScheduled Attended
Figure 26: Attendance of Council
ATTENDANCE OF ExCOScheduled Attended
Figure 27: Attendance of ExCo
1413121110987654321-
NEHAWU DENOSA PSA HOSPERSA NUPSAW Employer
Scheduled 13 13 13 13 13 13
Attended 13 9 13 13 13 13
1413121110
987654321-
NEHAWU DENOSA PSA Employer
Scheduled 13 13 13 13
Attended 12 2 10 13
92 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 93
ATTENDANCE CBCScheduled Attended
Figure 28: Attendance CBC
9
8
7
6
5
4
3
2
1
-
NEHAWU DENOSA PSA HOSPERSA NUPSAW Employer
Scheduled 8 8 8 8 8 8
Attended 6 7 6 7 7 8
4. proGramme 3: dispute manaGement
ThepurposeoftheDisputeManagementdepartmentistoefficientlyandeffectivelymanagetheresolution
of disputes in the public health and social development sector.
The programme is responsible for the following functions:
• themanagementofdisputeresolutionandprevention;and
• theperformanceofanydisputeresolutionfunctionimposedonitbytheprovisionsofitsconstitution
or the LRA.
94 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 95
str
ateg
ic g
oal
to p
rom
ote
lab
our
pea
ce w
ithi
n th
e se
cto
r b
y d
evel
op
ing
an
effe
ctiv
e se
cto
r w
ide
syst
em a
nd
cap
acit
y to
pre
vent
the
occ
urre
nce
of
lab
our
str
ife a
nd t
ackl
e an
y th
reat
to
the
lab
our
pea
ce s
wift
ly
and
dec
isiv
ely.
und
erta
ke a
sys
tem
atic
pro
cess
to
ove
rhau
l the
inte
rnal
sys
tem
s an
d c
apac
ity
str
ateg
ic o
bje
ctiv
eb
asel
ine
2013
/201
4
act
ual
per
form
ance
vari
ance
co
mm
ents
Tocom
ply100%withthethirty(30)day
turn
arou
nd t
ime
for
conc
iliat
ions
hea
rd a
nd
finalised
withinthirty(30)days:
*Tot
al c
onci
liatio
ns: 6
56
*Totalcon
ciliationsfinalised
withinthirty(30)
days:641
88%
98%
- 2%
The100%
targetwaspartiallyachieved,h
encethe
varianceof-2%;w
hichwasduetorequestsfrom
the
partiestoextendthethirty(30)dayturnaroundtimeto
exp
lore
set
tlem
ent
pos
sib
ilitie
s.
Tocom
ply60%
withthesixty(60)day
turn
arou
nd t
ime
for
arb
itrat
ion:
*Tot
al a
rbitr
atio
ns: 8
38
*Totalarbitrationsheardand
finalised
within
sixty(60)days:254
11%
30%
- 30
%Th
etargetwaspartiallyachieved,h
encethevariance
of-30%
duetothepartieson
lybeing
availableto
resumewithpartheardarbitrationsaftersixty(60)
days,thetwentyone(21)dayarbitrationno
ticeperiod
impactingon
thesixty(60)dayturnaroundtime,
arb
itrat
ions
bei
ng p
ostp
oned
sin
e d
ie o
r at
the
hea
ring
whichim
pactedonthesixty(60)dayturnaroundtime,
anddelaysinthem
andatingprocessesoftheparties
to d
eal w
ith t
he a
rbitr
atio
ns.
TheCou
ncilhassinceresolved
toreview
thesixty(60)
dayefficiencytarget.
Tabl
e 27
: Per
form
ance
revi
ew in
line
with
CC
MA
str
ateg
ic o
bje
ctiv
eb
asel
ine
2013
/201
4
act
ual
per
form
ance
vari
ance
co
mm
ents
Tocom
plywith85%
ofarbitrationsheard
andfinalised
:
*Tot
al a
rbitr
atio
ns: 8
38
*Totalarbitrationsheardand
finalised
:499
72%
60
%
- 25
%Th
e100%
targetwaspartiallyachieved,h
encethe
varia
nce
of -
25%
due
to
the
reas
ons
high
light
ed
abov
e. T
he C
ounc
il ha
s re
solv
ed t
o re
view
the
85%
efficiencytargetwiththeCCMA.
Tocom
ply100%onaw
ardssubmitted
withinthefo
urteen(14)dayturnaroundtime.
22%
91
%-
9%Th
e100%
targetwaspartiallyachieved,h
ence
the
varia
nce
of -
9%
due
to
def
aulti
ng p
anel
lists
sub
mitt
ing
awar
ds
late
.
Pen
altie
s w
ere
effe
cted
on
the
awar
ds
that
whe
re
submitted
late,asperthepanellistsfeepolicy,and
pan
ellis
ts a
re r
epor
ted
to
the
CC
MA
, to
take
into
cons
ider
atio
n w
hen
rene
win
g th
e ac
cred
itatio
n st
atus
of t
he p
anel
lists
.
Fina
lise
50%
or
mor
e of
con
-arb
cas
es in
a
sing
le e
vent
(inc
lud
es ‘s
ettle
d’ a
nd ‘a
war
d
rend
ered
‘):
*Tot
al c
on-a
rb r
efer
rals
: 134
*Tot
al c
on-a
rb o
bje
ctio
ns: 1
02
*Tot
al c
on-a
rbs
sche
dul
ed: 1
2
*Totalcon
-arbsheardand
finalised
ina
sing
le e
vent
(inc
lud
ing
with
dra
wn
and
sett
led
con
-arb
s): 2
0
Non
e 15
%-
35%
Thecon-arbprocessiscurrentlybeing
pilotedas
of01July2015;thetargetwasnotm
etduetocon-
arbcasesnotbeing
finalised
withinasingleevent/
sitt
ing,
and
the
incr
easi
ng n
umb
er o
f ob
ject
ions
to
the
pro
cess
.
Tabl
e 27
: Per
form
ance
revi
ew in
line
with
CC
MA
96 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 97
str
ateg
ic o
bje
ctiv
eb
asel
ine
2013
/201
4
act
ual
per
form
ance
vari
ance
co
mm
ents
Tocom
plywiththe20%
settlementrateof
all c
ases
hea
rd fo
r al
l pro
cess
es:
*Tot
al c
ases
(con
-arb
s/co
n an
d a
rb):
1526
*Tot
al s
ettle
d: 1
79
* To
tal w
ithd
raw
n: 1
41
16%
21
%+
1%
The
20%
tar
get
was
ach
ieve
d.
*Tocomplywiththem
aximum
of1
0%
pos
tpon
emen
ts o
f all
pro
cess
es h
eard
:
*Tot
al c
ases
(con
-arb
s/co
n an
d a
rb):
1526
*Tot
al p
ostp
onem
ents
: 105
27%
7%
+ 3
%Th
e 10
% t
arge
t w
as a
chie
ved
; hen
ce t
he +
3%
varia
nce,
and
the
em
ergi
ng t
rend
was
the
incr
ease
of
pos
tpon
emen
ts a
t th
e he
arin
gs.
Tabl
e 27
: Per
form
ance
revi
ew in
line
with
CC
MA
5. statistical analysis performance overview Disputereferralsforthe2014/2015financialyear
Atotalofonethousandonehundredandfortyseven(1147)disputeswerereferredtotheCouncil forthe
2014/2015financialyear.Thismarkeda5%increaseofdisputesreferredtotheCouncilascomparedtothe
2013/2014financialyear;withatotalofonethousandandeightynine(1089)disputesthatwerereferred.
5.1 disputes referred per province
Forthe2014/2015financialyear,KwaZulu-Natalreferred20%ofthetotalnumberofdisputesreferredtothe
Council.Thisconstitutedthehighestpercentageascomparedtotheotherprovinces.Gautengfollowedby
17%, Eastern Cape accounted for 16%, Western Cape and Free State for 12%, North West for 7%, Limpopo
for 6%, Northern Cape and Mpumalanga for 5%.
Table 28: Month to month dispute referrals per province
pro
vinc
e
ap
ril
2014
may
201
4
jun
201
4
jul
2014
aug
201
4
sep
t 2
014
oct
201
4
no
v 2
014
dec
201
4
jan
201
5
feb
201
5
mar
201
5
tota
l
ec 21 19 12 13 13 21 13 11 9 9 9 30 180
fs 12 10 13 7 10 11 19 5 11 5 8 21 132
Gp 13 17 20 13 14 22 22 15 18 7 17 16 194
KZn 29 16 8 12 35 19 16 15 17 18 23 22 230
lp 1 2 2 8 9 7 11 7 4 4 7 7 69
mp 4 12 1 6 3 6 10 4 3 1 1 8 59
nc 4 6 10 1 7 7 2 5 5 3 4 6 60
nw 7 5 6 5 9 14 10 5 6 6 6 7 86
wc 14 11 11 7 7 9 12 8 11 21 8 18 137
tota
l
105 98 83 72 107 116 115 75 84 74 83 135 1147
98 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 99
5.2 dispute referred per department
The provincial DOH referred the highest number of disputes of the total number of disputes referred to the
Councilinthe2014/2015financialyear.Itaccountedfor89%ofthetotaldisputesreferred.Itwasfollowed
bytheprovincialDOSDwith9%,theDepartmentofCorrectionalServiceswith1%,thenationalDOHwith
1%; the national DOSD, and the Department of Education, the Department of Defence and the Department
of Justice accounted for 0%.
Table 29: Disputes referred per department
department number of disputes percentage
Provincial Department of Health 1019 89%
National Department of Health 7 1%
Provincial Department of Social Development 106 9%
National Department of Social Development 0 0%
Department of Correctional Services 12 1%
Department of Education 1 0%
Department of Defence 1 0%
Department of Justice 1 0%
total 1147 100%
5.3 nature of disputes referred
ThenatureofdisputesreferredtotheCouncilinthe2014/2015financialyear,predominantlyrelatedtoULP.
Oftheeleventhousandonehundredandfortyseven(1147)disputesreferred,fivehundredandfiftyfour(554)
referrals were received for ULP, three hundred and seven (307) referrals were received for UD disputes, two
hundredandforty(240)referralswerereceivedforIACAdisputes,thirtyfive(35)referralswerereceivedfor
UCTCE disputes, six (6) referrals were received for matters of MI disputes, four (4) referrals were received for
RBdisputes and one (1) referral was received for PDA.
Figure 29: Nature of disputes referred
NATURE OF DISPUTES REFERRED
600
500
400
300
200
100
-
ULP UD IACA UCTCE MI RB PDM
554 307 240 35 6 4 1
5.4 unfair labour practice disputes
Thefivehundredandfifty four (554)wasattributed to theULPdisputes relating topromotion,demotion,
training,probation,benefits and transfer.Onehundredand thirty four (134)disputeswere related toUS,
three (3) disputes related to PD disputes, eight (8) disputes related to FRI and one (1) dispute related to PDA
dispute.
Figure 30: Unfair Labour Practices
UNFAIR LABOUR PRACTICE CASES
400
350
300
250
200
150
100
50
-
Promotion, demotion, training, probation
andbenefits
Unfair suspension
Protected disclosure
Failure to re-instate
Transfer
408 134 3 8 1
100 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 101
(a) Breakdownofpromotion,demotion,training,probationandbenefitsdisputes
TheULPdisputesrelatedtopromotion,demotion,training,probationandbenefitsconsistofthefollowing
breakdown:
Table 30: Unfair Labour Practice
unfair labour practice dispute total
Promotion 165
Demotion 55
Training 25
Probation 8
Benefits 155
total 408
5.5 unfair dismissals
Three hundred and seven (307) disputes related to UD, two hundred (200) disputes related to misconduct
disputes, fourteen (14) related to constructive dismissal disputes, seventy eight (78) related to reasons
unknowndisputes,four(4)relatedtooperationalrequirementsdisputes,six(6)relatedtoincapacitydisputes
andfive(5)relatedtonon-renewalofcontractdisputes.
Figure 31: Unfair dismissals
UNFAIR DISMISSAL CASES
200
150
100
50
-
MisconductConstructive
dismissalReason
not knownOperationalrequirements
IncapacityNon renewal of contract
200 14 78 4 6 5
5.6 interpretation and /or application of agreements
Twohundredandforty(240)disputeswerereportedintermsofsection24(2)oftheLRAontheinterpretation
and / or application of agreements. For the period under review, the collective agreements in dispute were
as follows:
Table 31: Interpretation and/or application of agreement
resolution description
Resolution 3 of 2000 The implementation of disputes resolution procedures for the PHWBC - one
(1) dispute (out of jurisdiction)
Resolution 1 of 2002 Actingallowance-thirtytwo(32)disputes
Resolution 1 of 2003 Feepolicyonadministrationofthedisputesand/ordisciplinary-one(1)
dispute
Resolution 1 of 2004 Recruitment and retention allowance - one (1) dispute
Resolution 2 of 2004 Rural allowance - two (2) disputes
Resolution 1 of 2007 Amendment to the constitution of the PHWBC - three (3) disputes (the
disputes related to overtime and were later withdrawn)
Resolution 3 of 2007 OSDfornurses-seventy(70)disputes
Resolution 1 of 2009 OSD for social services professionals and occupations - sixteen (16) disputes
Resolution 2 of 2009 OSD for social services professionals and occupations - nine (9) disputes
Resolution 3 of 2009 OSDformedicalofficers,medicalspecialists,dentists,dentalspecialists,
pharmacologists,pharmacistsandemergencycarepractitioners-fiftyfour
(54) disputes
Resolution 1 of 2010 AddendumtoResolution3ofOSDformedicalofficers,medicalspecialist,
dentalspecialist,pharmacologists,pharmacistsandemergencycare
practitioners - ten (10) disputes
Resolution 2 of 2010 OSD for therapeutic, diagnostic and related allied health professionals -
thirteen (13) disputes
Resolution 3 of 2011 Appointmentoffull-timeshop-stewardsandofficebearers-eleven(11)
disputes
Resolution 2 of 2012 OSD for engineers, technologist, technicians, artisans and scientists
employedinthepublichealthsector-four(4)disputes
Resolution 1 of 2013 Dangerallowanceforidentifiedemergencymedicalservices-nine(9)
disputes
Resolution 1 of 2014 Recognitionofimprovedqualifications-one(1)dispute
Three(3)outofjurisdictioncasesrelatedtoleavepayandstudyleavewerereferred
as interpretation disputes
102 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 103
5.7 unilateral change to terms and conditions of employment
Atotalofthirtyfive(35)disputeswerereportedonunilateralchangetotermsandconditionsofemployment.
5.8 matters of mutual interest
A total of six (6) disputes were reported on matters of mutual interest.
5.9 refusal to bargain
A total of four (4) disputes were reported on refusal to bargain disputes.
5.10 pre-dismissal arbitrations
A total of one (1) dispute was reported on pre-dismissal arbitration disputes.
6. trends and patterns: 2013/2014 & 2014/2015
6.1 disputes referred per month
Inthe2014/2015financialyear,thedisputesreceivedbytheCouncilincreasedby5%intotalascompared
to the2013/2014financialyear.Thedisputes increasedby20% inApril2014, increasedby21% inMay
2014,decreasedby30%inJune2014,decreasedby42%inJuly2014,decreasedby4%inAugust2014,
increasedby22%inSeptember2014,increasedby5%inOctober2014,decreasedby13%inNovember
2014, increasedby 50% inDecember 2014, decreasedby 10% in January 2015, decreasedby 22% in
February2015andincreasedby59%inMarch2015.
Figure 32: Number of disputes referred per month
DISPUTES REFERRED PER MONTH
160
140
120
100
80
60
40
20
0
Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar
2013/14 84 77 118 124 112 91 109 86 42 82 107 56
2014/15 105 98 83 72 107 116 115 75 75 84 83 135
April 2013-March 2014
April 2014-March 2015
104 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 105
6.2 disputes referred per province
Inthe2014/2015financialyear,KwaZulu-NatalreferredthehighestnumberofdisputestotheCouncil.As
comparedtothe2013/2014financialyear,EasternCapedecreasedby6%disputes,FreeStatedecreasedby
8%,Gautengincreasedby39%,KwaZulu-Natalincreasedby16%,NorthWestincreasedby23%,Northern
Capedecreasedby8%,WesternCapedecreasedby2%,Mpumalangadecreasedby49%andLimpopo
increasedby15%.
Figure 33: Disputes referred per province
DISPUTES REFERRED PER PROVINCE
250
200
150
100
50
0
Eas
tern
Cap
e
Free
Sta
te
Gau
teng
Kw
aZul
u-N
atal
Nor
th W
est
Nor
ther
n C
ape
Wes
tern
Cap
e
Mp
umal
anga
Lim
pop
oApril 2013-
March 201492 44 118 193 66 49 140 116 71
April 2014-March 2015
180 132 194 230 86 45 137 59 84
April 2013-March 2014
April 2014-March 2015
6.3 disputes referred by trade unions and individuals
In the2014/2015financialyear,PSA referred thehighestnumberofdisputes to theCouncil, followedby
NEHAWU, and individuals.
As compared to the 2013/2014 financial year, individuals decreasedby 7%,DENOSA increasedby 7%,
HOSPERSAdecreasedby8%,NEHAWUincreasedby11%,NUPSAWincreasedby20%,PSAdecreased
by20%,NPSWU increasedby83%,PAWUSAdecreasedby8%,POPCRUdecreasedby50%,SAEPU
decreasedby18%,SOLIDARITYincreasedby100%,SASAWUincreasedby33%andSAMAincreasedby
48%.
Figure 34: Disputes per trade union
DISPUTES PER TRADE UNION
300
250
200
150
100
50
0
Ind
ivid
uals
DE
NO
SA
HO
SP
ER
SA
NE
HA
WU
NU
PS
AW
PS
A
NP
SW
U
PAW
US
A
PO
PC
RU
SA
EP
U
SO
LIR
AR
ITy
SA
SA
WU
SA
MA
April 2013-March 2014
230 75 176 225 38 275 7 17 2 11 0 6 27
April 2014-March 2015
215 81 162 253 48 257 42 15 1 9 3 9 52
April 2013-March 2014
April 2014-March 2015
106 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 107
6.4 disputes out of jurisdiction
Twohundredandtwentysix(226)disputeswerescreenedoutofjurisdictioninthe2014/2015financialyear.
Individualsreferredthehighestnumberofdisputesthatwerescreenedoutofjurisdiction.Seventytwo(72)
disputeswerereferredbyindividuals;NEHAWUaccountedforfiftysix(56)disputes,PSAforfortyone(41)
disputes,HOSPERSAfortwentyseven(27)disputes,NUPSAWfornine(9)disputes,DENOSAforseven(7)
disputes, PAWUSA and SAMA for four (4) disputes, NPSWU for three (3) disputes, SAEPU for two (2) disputes
and SOLIDARITy for one (1) dispute.
Table 32: Out of jurisdiction disputes
party number
Individual 72
DENOSA 7
HOSPERSA 27
NEHAWU 56
NUPSAW 9
PSA 41
SAEPU 2
NPSWU 3
SOLIDARITy 1
PAWUSA 4
SAMA 4
Gauteng referred the highest number of disputes that were screened out of jurisdiction. As compared to the
2013/2014financialyear,EasternCapeandFreeStateincreasedby8%,KwaZulu-Nataldecreasedby35%,
Mpumalangaincreasedby75%,NorthWestincreasedby8%,NorthernCapedecreasedby48%,Western
Capedecreasedby14%andLimpopodecreasedby25%.
Figure 35: Disputes per province
DISPUTES PER PROVINCE
60
50
40
30
20
10
0
Eas
tern
Cap
e
Free
Sta
te
Gau
teng
Kw
aZul
u-N
atal
Mp
umal
anga
Nor
th W
est
Nor
ther
n C
ape
Wes
tern
Cap
e
Lim
pop
o
April 2013-March 2014
6 3 45 60 2 23 21 35 32
April 2014-March 2015
32 16 41 39 8 25 11 30 24
April 2013-March 2014
April 2014-March 2015
6.5 implementation of the con-arb process
Asof01July2014theCouncilhadbeenimplementingthecon-arbprocessintermsofsection191(5A)of
theLRA,toassessthepossibilityoffinalisingdisputespromptlyandcosteffectively.Thecon-arbprocessis
currentlybeingpilotedandthedecisiontoformallyadopttheprocesswillbetakeninduecourse.
For the period under review, there were one hundred and eleven (111) con-arb referrals. The Council received
sixty(60)objectionstothecon-arbprocessandfiftyone(51)referralswerescheduledthroughthecon-arb
process.
108 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 109
6.6 summary
In light of the above statistical information, the following factors manifested in the Council in the 2014/2015
financialyear:
(a) 89% of the disputes resulted from the provincial DOH;
(b) the nature of disputes referred to the Council in the main were as a result of ULP, which related to
promotionandbenefits;
(c) dismissals related to misconduct were the highest nature of dismissals that were reported;
(d) agreements on the implementation of OSDs, constituted a great number of disputes referred to the
Council for interpretation and /or application of agreements; and,
(e) KwaZulu-Natal referred the highest number of disputes to the Council for the period under review.
7. jurisprudence
7.1 settlement agreements must always be worth more than the paper they are written on
(article written by the resident panellist: Mr James Matshekga)
a. introduction
TheLRAhasasone(1)ofitsprimaryobjectsthepromotionofeffectiveresolutionoflabourdisputes(section
(1) (d) (iv)). In Mackay v Absa Group & Another [1999] 12 BLLR 1317 (LC) the Labour Court held that, in
keeping with the LRA’s main objective, “alldisputesarisingfromtheemployer-employeerelationshipmustbe
effectivelyresolved.Suchdisputesareresolvedthroughconciliation,arbitrationandadjudication,andthose
of a collective nature through collective bargaining. In the light of the afore-going it is clear that it could never
havebeenintendedthatsomedisputesarisingoutoftheemployer-employeerelationshipareincapableof
resolution in terms of the Act”.
EffectiveresolutionofdisputesintermsoftheLRApresupposesexpeditious,speedy,simple,quick,non-
legalistic and inexpensive resolution of disputes (see in this regard CWIU v Darmag Industries (Pty) Ltd [1999]
8 BLLR 754 (LC), Kolobe v Proxenos (Sophia’s Restaurant) [2000] 11 BLLR 1291 (LC), CWIU v Johnson &
Johnson (Pty) Ltd [1997] 9 BLLR 1186 (LC), and Gibb v Nedcor Limited [1997] 12 BLLR 1317 (LC)).
Section 28(1) (c) of the LRA empowers bargaining councils to prevent and resolve labour disputes. Section
37(5)oftheLRAfurthergivesthevarioussectoralbargainingcouncilswithinthepublicservicetherequisite
authoritytoresolvelabourdisputes.TheCouncilisoneofthesectoralbargainingcouncilswithinthepublic
servicethathasbeenmandatedtopreventandresolvelabourdisputes,specificallyinthepublichealthand
social development sectors.
ItistritethattheLRAplacesprimacyandemphasisonconsensus,seekingthisasafirststepintheeffective
resolution of labour disputes. In general, no labour dispute can be the subject of industrial action or adjudication
(either in the form of arbitration or court processes in the Labour Court) before an attempt to conciliate the
disputehasbeenmade.Itismostlyduringtheconciliationprocessthatthepartieshaveanopportunityto
come to a mutual resolution of their dispute. However, should conciliation fail, section 138(3) of the LRA gives
thepartiesafurtheropportunitytoattempttoresolvethedispute,throughconciliation,duringarbitration,if
all parties consent.
The parties resolve disputes that have been referred to the Council or which fall within the Council’s mandate
by entering into settlement agreements.Over the years, theCouncil has been bedeviledwith a growing
number of applications from the parties to make settlement agreements arbitration awards, in terms of section
142A of the LRA.
Themajority,ifnotall,ofthesettlementagreementsinquestion,donotresolvethedisputethatwasreferred
to theCouncil or the issue(s) in dispute raisedby thedispute, but dealwith peripheral (process-related)
issuesthathaveverylittle,ifanything,todowiththedisputeortheissuesindispute.Forinstance,analleged
unfair labour practice dispute relating to promotion would have been referred to the Council, and the parties
110 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 111
willenterintoa“settlementagreement”thatsimplystatesthat“thepartiesagreethatanapplicantwillbe
assessed or the position evaluated.” In other instances an applicant will refer an alleged unfair labour practice
disputerelatingtounfairsuspensionandthenthepartieswillenterintoa“settlementagreement”thatsimply
states that “the parties agree that the applicant will be sent for mental evaluation to determine whether or not
the suspension should be lifted.” The examples are too numerous and grave to mention.
The purpose of this paper is to explain what a settlement agreement is for purposes of section 142A of the
LRA,whatshouldbecontainedinthatsettlementagreement,theminimumrequirementsthatthesettlement
agreementmustcomplywithinordertobemadeanarbitrationaward,intermsofsection142AoftheLRA
and the circumstances under which the Council will exercise its discretion to make the settlement agreement
an arbitration award in terms of section 142A of the LRA.
b. what is a settlement agreement for purposes of section 142a of the lra?
Section142A(1)oftheLRAprovidesthattheCouncilmay,byagreementbetweenthepartiesoronapplication
byaparty,makeanysettlementagreementinrespectofanydisputethathasbeenreferredtotheCouncil,
an arbitration award.
Section 142A (2) further provides that for the purposes of subsection (1), a settlement agreement is a written
agreementinsettlementofadisputethatapartyhastherighttorefertoarbitrationortotheLabourCourt,
excludingadisputethatapartyisentitledtorefertoarbitrationintermsofeithersection74(4)or75(7).In
Molaba v Emfuleni Local Municipality [2009] 7 BLLR 679 (LC) the Labour Court held that (at paragraph 6):
The wording of s142A suggests that for an agreement to constitute a settlement agreement, a
numberofrequirementsrelatingtonatureandformmustbemet.First,thedisputethatisthesubject
of the settlement must have been “referred to the Commission”. “Referred” cannot mean referred
toarbitrationintermsofs136-s142A(1)requiresthatthedisputemustbeonethatapartyhas
the right to refer either to arbitration or to the Labour Court. “Referred to the Commission” therefore
meansreferredforconciliationintermsofsection134.Thissection,readwiththerequirementthat
thedisputebeonethatapartyhastherighttorefereithertoarbitrationortotheLabourCourt,means
thatitisonlysettlementsofdisputesaboutamatterofmutualinterestthatareeitherarbitrableor
justiciableby thisCourt thatmaybe thesubjectofanarbitrationaward in termsofs142A.This
excludes, for example, a settlement agreement in respect of a dispute aboutwages. Finally, the
agreementmustbe inwriting.Thosecasesthatdealwith thedefinitionofacollectiveagreement
(whichintermsofs213mustbea“writtenagreement”)wouldobviouslybehelpfulingivingcontent
tothisrequirement.(See,forexample,SAMWUvWeclogo[2000]10BALR1160(CCMA)).
Insummary,toconstituteasettlementagreement,forpurposesofsection142AoftheLRA,thesettlement
agreement must:
(a) be in writing; and
(b) beinsettlementofadisputethatapartyhastherighttorefertoarbitrationortotheLabourCourt,
excludingadisputethatapartyisentitledtorefertoarbitrationintermsofeithersection74(4)or75(7).
c. the content of settlement agreements
Theprimaryaimofenteringintoasettlementagreementistoresolveadisputeandbringfinalitytothematter.
Theaimisnottodealwithoraddressperipheralorancillaryissuesrelatedtothedispute.Thepartiesmust;
thereforealwaysensurethatsettlementagreementsthattheyenterinto:
(a) address the dispute and bring a fair closure to the dispute;
(b) are implementable and enforceable;
(c) areself-containedanddonotrelyonotherdocuments;and
(d) are not conditional.
d. when can a settlement agreement be made an arbitration awards in terms of section 142a
of the lra?
Section 142A(1) of the LRA provides that settlement agreements that meet the criteria set out in section
142A(2)oftheLRAmaybemadearbitrationawards.Theusageoftheword“may”inthesectionpresupposes
andimpliesthatitisnotcompulsoryfortheCounciltomakesettlementagreementsarbitrationawards.In
other words, the Council has the discretion whether to make settlement agreements arbitration awards or not
(See in this regard Greef v Consol Glass (Pty) Ltd [2013] 34 ILJ 2385 (LAC) and PSA obo members v Gwanya
NO and Another [2015] 3 BLLR 300 (LAC)).
In Dell v HPD Construction [2010] 6 BLLR 626 (LC) the Labour Court, per Molahlehi J, held that “in both
formandsubstancetheprovisionsofsections142Aand158(1)(c)oftheLRAarethesame.”Accordingly,
theprecedentestablishedbyourcourtsintheirinterpretationofsection158(1)(c)oftheLRAapplywiththe
necessaryandequalforce,toapplicationsbroughtbeforetheCouncilintermsofsection142AoftheLRA.
In SAPO Ltd v CWU obo Permanent Part-time Employees [2013] 12 BLLR 1203 (LAC), the court warned
againstsimplymakingsettlementagreementsarbitrationawards,preciselybecauseagreementsalltoooften
containconditionsthatmustbefulfilledforthehappeningornothappeningofanevent,ortheagreement
containsambiguityoruncertaintyrequiringextraneousevidencetoascertaintheagreedtermsandgiveeffect
to the terms of the agreement.
The court specifically stated that the purpose ofmaking settlement agreements arbitration awards is to
enforcecompliance,andthereforethesettlementagreementmustbeunambiguousandunequivocal,andnot
opentoanydispute.Thecourtalsogaveclearexamplesofsettlementagreementsthatshouldnotbemade
arbitration awards.
Thefirstexamplerelatestoasituationwheretherewascompliancewiththeagreement.Thecourtstatedthat
whereasettlementagreementprovidesforanemployertopayanemployeeR5000.00byaparticulardate
andtheemployerpaysthisamountonorbeforetheduedate,theemployeewouldbefoolhardytoapproach
theCounciltomakethesettlementagreementanarbitrationaward,asnopurposewouldbeservedbydoing
so, and the Council will refuse to make it an arbitration award.
112 Public Health and Social Development Sectoral Bargaining Council | Annual Report 2014 | 2015 113
Thesecondexamplerelatestosituationswhereapartyisgivendiscretioninthesettlementagreement.The
courtstated thatwhere thesettlementagreementprovides that theemployer ‘will re-employadismissed
employeeifhefeelslikedoingso’,andtheemployerdoesnotre-employtheemployee,theemployeewould
be ill advised to approach the Council and seek to make that agreement an arbitration award, because no
purposecanbeservedbymakingsuchanagreementanarbitrationaward.
The court further stated that before the Council can make settlement agreements arbitration awards, the
Councilmustbesatisfiedthat:
(a) the agreement is one which meets the criteria set in section142A of the LRA;
(b) the agreement is sufficiently clear to have enabled the defaulting party to know exactlywhat it is
requiredtodo,inordertocomplywiththeagreement;and
(c) therehasnotbeencompliancebythedefaultingpartywiththetermsoftheagreement.
In exercising its discretion to make settlement agreements arbitration awards, the Council will, while taking
thecircumstancesofeachandeverycaseintoaccount,beguidedby,amongstothers:
(a) thetimeittookapartyseekingrelief,tolaunchtheapplicationtomakethesettlementagreementan
arbitration award; and
(b) the purpose for which the application is brought; bearing in mind that the purpose of making a settlement
agreement an arbitration award is to compel enforcement.
e. conclusion
Byplacingemphasisonconsensusseekingprocesses,theLRAplacestheultimatepowerinthehandsof
thepartiestoresolvedisputesontheirownterms.Withpowerliterallyintheirhands,thepartiesmustensure
thattheyusethepowercorrectly,efficiently,effectivelyandfortheirmutualbenefit.Settlementagreements
thatdonotaddressthedisputeandtheparties’underlyingneeds,areofnousetothepartiesthemselvesand
alsodonothingtoenhancetheCouncil’sstatutorydisputeresolutionfunctions.Ifanything,suchsettlement
agreements result in further disputes and prejudice to the parties.
Thepartiesmustthereforeensurethatthesettlementagreementsthattheyenterinto:
(a) address the dispute and bring a fair closure to the dispute;
(b) are implementable and enforceable;
(c)areself-containedanddonotrelyonotherdocuments;and(d)arenotconditional.
When bringing applications in terms of section 142A of the LRA, parties must further ensure that:
(a) the settlement agreement is one which meets the criteria set in section142A of the LRA; (b) the
settlementagreementissufficientlycleartohaveenabledthedefaultingpartytoknowexactlywhatit
isrequiredtodoinordertocomplywiththeagreement;
(c) therehasnotbeencompliancebythedefaultingpartywiththetermsofthesettlementagreement,
(d) theapplicationisbroughtwithoutunduedelay;and
(e) the application is brought with the sole purpose of enforcing compliance with the settlement agreement.
PaRT eANNUAL FINANCIALSTATEMENTS
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