ANNUAL REPORT

April’2017-March’2018

Parents Association for the Empowerment of Persons

with Intellectual Disability

MUSKAAN

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TO OURMEMBERS

Muskaan’s vision

A society which recognizes human diversity and respects the rights of all people irrespective of

levels of abilities

Muskaan’s mission

Muskaan is determined to create and provide opportunities for capacity development of Persons

with Intellectual Disability and their families; advocate for their rights and legal capacity;

collaborate, facilitate and promote the creation of an enabling environment and an inclusive

society.

Guiding Values of Muskaan

Alleviation of as much suffering and discrimination as possible

Dignity of work, regardless of job titles

Thoughtful usage of all the resources including special care for cost effectiveness

Working with the spirit of mutual help & cooperation, sensitivity to others needs &

feelings and team spirit

Creating and nurturing an environment which encourages each other’s growth through

communication of positives and negatives in an honest, detached and sensitive manner

Integrity, transparency and humanistic values

Giving best to our work motivated by internal rewards

Service to humanity without personal publicity

Healthy self-criticism , openness to new ways of thinking

Conflict resolution through caring and direct discussions with understanding

Promotion of democratic, decentralized and participative decision making

REFLECTIONS OF THE PRESIDENT

Shanti Auluck

Muskaan as a social development organization is at the cross roads where some clear choices

have to be made keeping in mind the future of Muskaan. One thing is absolutely clear to my

mind that it should always remain focused on enhancing the quality of life of children and adults

with Intellectual Disability who still live marginal and neglected existence in our society.

Acceptance and respect for differences and providing growth opportunities and dignified life is

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essential for that. We should stop seeing them with the lens of disability and appreciate the

different view of the world that they bring with them.

Securing future of persons with ID (intellectual disability) and their families depends upon

securing Muskaan’s future as a progressive, responsive, transparent and efficient organization.

We have to maintain NGO spirit but build a corporate efficiency. That means efficient and

responsive management systems, openness to new learnings and adopts best practices wherever

we need, high sense of accountability on the part of every member of Muskaan team, creative

initiative in all students related program, individualized understanding of each and every

student and constant up-gradation of knowledge and understanding.

In order to achieve the above, Muskaan needs another strategic plan to initiate necessary changes

in the way we develop action plans for next five years. This will be a collective exercise of

Muskaan team which would include all stakeholders including volunteers with proficiency in

related fields.

The sector of ID looks up to Muskaan as a model which has yielded successful results in training

and employment as well as assisted living provided in a group home. Muskaan also created

effective models of awareness building, advocacy and family support services. We owe a lot of

responsibility and accountability for constant up-gradation of that.

MUSKAAN PROGRAMS The focus of all our programs is capacity building of our students with intellectually challenged

and their families. When it comes to education of minds, it never has a limit. Experience of

working with students keeps giving us new ideas and insights and thereby prompting us to

bring modifications in curriculum and its transaction. The following section gives a brief about

such developments.

Students’ development program

Over the last few years, Muskaan has been receiving lot of visitors from Pan India & across

globe. These are primarily parents and professionals working for persons with IDD. They are

interested in understanding the Muskaan’s various models of services for persons with IDD and

replicate it in their locations. This brings lot of pride and satisfaction amongst the team at

Muskaan along with a much larger responsibility to maintain the quality of services and keep

evolving our programs.

Highlights of Activity Centre - It mainly caters to persons with high support needs of various

kinds (physical, emotional, communication, learning etc.). The focus of training this year was to

increase their attention span in activities, develop acceptable social behavior, build concepts

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required in daily functioning, and pre-vocational skills. This was achieved by organizing Fun

based sports activities, Computer based activities, skill building workshops, outings to various

places and participation in larger events of Muskaan like Festival celebrations. Total numbers of

students under this program are thirty five and seven regular staff members, six activity teachers

and four volunteers are engaged with them.

Senior group Program– This program is specially designed for senior age group. A major change

in this program was brought by reducing the working hours for our senior adults due to

reducing physical stamina & frequent health issues. A significant change was seen in their

attendance after that and also, they started enjoying their activities more. The number of adults

in this program is thirteen and two regular staff members and five activity teachers are engaged

with them.

Data Entry Training Program- This program has seen success as two of our students were

employed by a corporate as Data Entry operators in Oct 2017. For rest of them we have been

generating work from Muskaan office to train them in understanding timelines, targets & quality

of work. We have also assigned few more responsibilities to them which were being performed

by staff members. These small assignments on regular basis have led to better confidence among

them as well as communication & social skills. There are sixteen students and one regular

teacher, four activity teachers are working with them.

Along with the above-mentioned training programs, all students receive regular inputs in

Physical fitness, Sports & recreational activities; computer-based activities, life Skills, and

need based therapy. Up-gradation of vocational skills is an essential component of all our

vocational skills programs.

Muskaan East Extension Centre- In July 2017, Muskaan opened its first extension centre for

Vocational Training in Sahibabad. It has been possible with the support of Mrs. Kavita Tomer, a

parent who gave her house for running it and her voluntary services for managing it. One senior

faculty member from Muskaan was dedicated to develop the program, train the teacher and

work with parents. The first year of its operation has been challenging but the program is now

settling down gradually. Presently there are-seven students, one regular teacher, two part time

staff, one volunteer and one mentor.

Assisted /supported Employment Centre

Supported employment within Muskaan- The focus of this year was to train the students in

new tasks of the same vocational activities as the product range, designs & packing styles have

been changing. Monthly workshops were held in each vocational unit to this effect with follow

up in daily routine work. This resulted in enhanced capacities of all units as students were able

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to take up new responsibilities. Presently thirty three work associates and thirty one students are

placed in Supported employment within Muskaan. Fourteen regular teachers, four activity

teachers and many volunteers are engaged with them. We also reviewed criteria for moving to

work centre along with grades of stipend.

Supported Employment outside Muskaan- The highlight of this year was increase in

networking and recognition of our model of training & placements by many NGOs, Employment

partners and Global organizations. People showed interest in understanding and replicating our

model in their area of work. We started training in four new sites involving ten trainees.

Employment of eleven candidates was confirmed during the year, some of whom have been

placed in previous year. We conducted sixteen sensitization & re-sensitization programs during

the year for various employers. Sixty four review sessions were conducted for various sites

(monthly, quarterly & bi-annual) to track progression of trainees and employed adults with ID.

As a result of these reviews, refresher training/advanced training was conducted at various sites

for our trainees/ employed adults.

We also presented our success and achievements in open employment at various conferences,

workshops, seminars represented by not only the trainers but also our Young adults. Vinyas Rao

& Puneet Auluck made presentations at two National Conferences.

Product Development & Marketing

This year we moved a step further in getting bulk orders during Diwali. Muskaan products are

being picked up for corporate gifts, weddings and conferences. It has helped in having regular

work for students throughout the year. Bulk orders involve lot of packing apart from production

of items which generates more work for students. On the other hand it reduces stress on other

resources which are required in venue sales.

This year, we applied for getting FSSAI License with all due preparations happening over last

one year. Few new Products were introduced in Units:

Bakery & Food: Baked mathi, Baked namakpara, Variety of chocolates.

Stationary: Different sizes and shapes of gift bags, greeting cards.

Our Regular Customers include Jawaharlal Nehru University, Bloo Nimboo Voyages, Times

Internet, Gulati Foods Pvt.Ltd., Tripti Foods, Competent Software Pvt.Ltd., Ambedkar

University, Fab cafe, Country Inn & Suites by Carlson, Smart Analyst Pvt. Ltd, Lemon Tree

Hotels, Japanese Volunteer Group, Inner Wheel Club.

We have been taking our products to these Schools & Colleges: Apeejay School, Ramjas School,

St.Mark’s School, St. Columba’s School, Sardar Patel Vidyalaya, Acharya Narendra dev College,

Lady Shri Ram College, School Of Inspired Learning, Shiv Nadar School.

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Volunteers from different schools and colleges have participated in our awareness programs and

marketing of our products.

Staff Development Program

This year also we organised capacity building workshops for teachers in the month of June 2017

on varied topics e.g. developing Curriculum on vocational training, life skills training, criteria for

placement in supported employment center within & outside Muskaan. We also organised few

workshops throughout the year on various topics of interest to our team. Few of the team

members also attended workshops organised by other institutes. Some professionals from

leadership team of the Muskaan made presentations in various forums about Intellectual

Disability and Successful Models of services created by Muskaan.

DATE Info of Program /Event

1-3rd April Two professionals (Abha& Reena) participated in Autism tool training

organized by AIIMS in partnership with National Trust

3rd April Management team along with special educators participated in Autism

workshop at Vigyan Bhawan organized by National Trust in partnership

with AFA

6th June Management team along with special educators participated in a conference

at Vigyan bhawan on inclusive India Campaign

5th Sep Muskaan team celebrated teachers’ day as day outing at Deer park

12th Sep Management team along with special educators Participated in AGM

National Trust

15th Nov Muskaan team participated in “walk for wish” at Gurugram organised by

CBRE Delhi office

AGM 2018

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Muskaan's Residential Facility

When we visualize an ideal residential facility or a group home we always think of creating one

as community living model. At Muskaan also we have created a facility on the principles of

assisted living and as kind of community living. There are three families living on the same

complex and children of other staff members spend time with our residents. It is an inclusive set

up where we all live, celebrate and share sorrows together. We are sharing few highlights and

achievements of this year here.

The year started with lots of excitement and hope of getting extension of lease of the complex for

a longer period. We approached all the concerned offices and ministries to get lease of MPCC

extended. Many Govt. Officials Including SDM, Mehrauli, National trust and State commissioner

for Persons with Disabilities, Delhi visited the facility, met residents and interacted with staff. All

of them have given an excellent inspection report appreciating the services created by Muskaan.

But due to no response from officials for extension of lease it has created an uncertainty in the

minds of parents and Muskaan for sustainability, due to which we did not take any more

admissions or invested on infrastructure.

Highlights

S.No. Areas Activities

1. Residents related Total 18 Beneficiaries (12 Males & 6 Females ) are

living in the facility . Didn’t take more admission due

to delay in extension of lease of MPC ,Dera village .

Activities Introduced a New Activity of Knitting for making

Mufflers. Two of our senior staff members

received training. The trained teacher simplified the

steps to provide training to two residents. The project

is on trial runs.

Other activities of making windchimes, keychains,

door hangings, embroidered mattie bags were

structured

Recreation and

celebrations

In May residents went for an outing at SPLASH

WATER PARK.

To strengthen Recreation program football, basketball

, Carom board with stand, Jenga sets etc were

procured.

In December Mr.&Mrs.Anand Jain spent few hours

with the residents making them enjoy by playing

Musical chair,tombola, cards and Jenga

We celebrate all the national and regional festivals.

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Two festivals Janmashtami and Dussehra are

celebrated with great enthusiasm. On Janmashtami

Krishan Jhanki was presented by residents and staff

children. On Dushera ten feet tall Effigy of Ravana

was made and burnt by the residents & staff.

2. Fund raising Inner Wheel club Donated 2 Steel tables for Kitchen .

Received Grocery from Main Tendue and Mrs. Rani

Mahant. One time donations for kitchen were brought

by two individuals .

3. Medical support and

Fitness

A Dental Camp was organised by MRU for screening

and treatment of Muskaan Residents and staff.

Donations raised to improve in-house facility for First

Aid and fitness. Brought heat pads , Ultrasonic

Machine along with medicine boxes & thermometers

For fitness program brought pully exercises, thera

bands, weight cuffs.

4. Team Building This year Muskaan's Residential team initiated a very

interesting activity to improve bonding among staff

and residents. We planned to celebrate birthdays of

staff and students together every quarter. Every one

contributed money and time towards this plan. We

enjoyed these celebrations and received Gifts.

A get together was organized for staff in May which

included Rain Dance and Food.

This project is having three Major challenges:

First, delay in the grant of extension of lease of MPCC complex by Delhi Govt. to National Trust.

Next, the increasing need of human support during hospitalization of our residents. Although

now the expenses are born by parents / guardians but in future it will add more financial &

physical challenges when parents are not alive.

Last but not the least, service Staff turnover- We train people and they leave within six months.

The cycle of searching for the right person, training them and availing of their services takes lots

of energy.

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Family Support services

Approximately 240 certificates were issued in 3 months (April to June 2018) at AIIMS with

facilitation by our team. From July 2017 onwards AIIMS has stopped issuing certificates at

Genetics Dept. as there is no psychologist on panel.

At Muskaan, due to increase in demand, counseling days have been increased to 3 days

(Tues,Wed &Thur) in a week and till now 104 cases have been taken up. Out of this 95 cases were

for admission and 9 cases were for psychological issues For psychological issues usually

counseling is needed periodically for few months or years. After untimely death of Dr.Sahajpal,

Dr.Savita Sapra, an experienced psychologist retired from AIIMS is continuing with counseling

services . 20 of the candidates are coming for home base program.

Medical support- This year a lot of effort was put in by Muskaan team for facilitation of Medical

services for our students. A multi-services health camp was organized for all students including

various specialists like Eye, ENT, Dental, Ortho, and General physician. We have developed a

good contact with Dr.Savita Puri from Delhi Medical Council .She is developing referral list for

muskaan students and families for medical consultations in Delhi/NCR.

We organized annual PTMs for all the parents which were attended by 89 parents in May 2017.

Another PTM was organized for training groups in Nov 2017 which was attended by 30 parents.

Awareness & advocacy

In last few years activities undertaken in this program have increased considerably. Many more

schools, institutes, corporates and organizations from different parts of world visited us to know

about working of Muskaan. Muskaan participated and supported several awareness initiatives of

different organization.

Regular activities undertaken by Muskaan to facilitate parents to receive benefits of govt.

schemes: Niramaya Health insurance enrollment total: 57 (43 renewal + 14 new)

Legal guardianship: 27

Glimpses of programs held for awareness

World Disability Day: 2nd December

Muskaan participated in several programs held by different organization including

Ministry of Social Justice.. Muskaan students presented a dance performance at India Gate

at a program organised by NCPEDP. A Book “Twilight’s Children” was released on that

day which also carried an article by Dr. Shanti Auluck.

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World Down’s Syndrome Day

On 21st March, Muskaan was decorated with blue & yellow balloons to mark

World Down Syndrome Day

Muskaan organised fun Games for students

Two teams of students, teachers & volunteers went to metro stations (Gurugram &

AIIMS) and distributed pamphlets to the commuters to spread awareness

A group of 20 people (student, teacher & volunteer)dressed in yellow went to

public places for an outing to spread awareness

Muskaan organised a one-day symposium in partnership with National Trust on

25th March to mark Down syndrome Day. Experts from all over the country

participated. Approx 450+people participated from Delhi NCR. Two of our

students, Dr. Shanti Auluck & Ms. Neera Chawla were part of various Panels for

the day.

Exposure Visits from other Institutes

Date Name of Institute Total no of

Visitor

Reason for Visit

5th April Teachers trainee Amity Saket 40 To understand Challenges

of the field of ID

26th April Students of Manav Rachna

University

26 Sensitization visit

19th July Team of Air force Golden Jubilee

school

5 To understand adult

vocational training of PWID

26th July Management team of YMCA 6 To learn about functioning

of Muskaan

2nd Aug Air force wives association 20 To learn about different

vocations

11th Aug Visit from NIPCCD 12 To understand Challenges

of the field of ID

22 Aug Fortune Institute of Management,

along with a team from Afghanistan

23 To understand the

functionality of Muskaan

23 Aug Sardar Patel Vidyalaya 8 To understand the

functionality of Muskaan

31st Aug XL-Catlin Team 35 To learn and spent time

with our friends

19th Sep NIMH team 25 To understand Challenges

of the field of ID

6th October Bill &Milinda Gates Foundation 42 Day out at Muskaan

7th Nov Magnetti Marelli 28 Day out at Muskaan

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Participation of students in sports, cultural Events and festivals 2017-18

Nov 22 Shiv Nadar School 31 For Sensitization

Nov 29 Shiv Nadar School 33 For Sensitization

Dec 6 Shiv Nadar School 29 For Sensitization

8th Dec International faculty &

representatives from JNU

18 To know the functionality of

Muskaan

22nd Dec Tears Sansthan Agra 33 To know about how to work

Intellectual disability

10th

January

A group of Parents, Professionals

along with PWD from Meghalaya

27 To know about how to work

with Intellectual disability

7th Feb Visit from St Columbus School 35 Sensitization visit

13th Feb Students from Gargi College 12 Sensitization visit for

volunteering

16th Feb Visit from Microsoft 12 Sensitization along with to

know about functioning of

Muskaan

28th Feb. Visit from Katha special school 17 To learn about different

vocations

7th March Brand heads of Lemon tree hotel 12 To know about how to work

with Intellectual disability

14th March Visit from AkshayPratishthan 25 Visit of special education

students to know how to

work with PWID & learn

about different vocations

22nd March Visit from American Embassy

School

42 To learn and spent time

with our friends

29th March Visit from Keystone Institute team 6 To know about how to work

with Intellectual disability

Indoor & Outdoor Programs / Events

Date Info of Programs / Events

5th April Students participated in Painting competition at IHC organised by AFA

to mark the Autism day

24th April Participated in an exhibition of photographs “The Paths We Walk”

National Trust, in collaboration with Society for Child Development,

New Delhi

31st July XL catlin team came to spent the day with Muskaan students

6th June Participated in a conference at Vigyan bhawan on inclusive India

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Sports Events

Date & Place

Name of sport Staff

representative

Students

participated

Position

6&7 July

Nirmaya Tihar

Jail

Cycling Mr Kamlesh Chetan Singh 1km -7th

Aditya Mahalwal 500m- 7th

Ajay Rana 500m- 2nd

Shagun Bhola 500m-2nd

Campaign

4th August Celebration of Raksha bandhan

14th August Independence Day & Janmashtami Celebration

29th Oct Dusshera celebration

3rd October Diwali Inaugural function

16th

October

Diwali celebration

15th Nov Participated in “walk for wish” at Gurugram organised by CBRE Delhi

office

22nd Dec Christmas celebration

14th Jan Lohri was celebrated by Muskaan trainees with full energy

25th Jan Trainees & Staff celebrated Republic day. Event was organised by Candle

Unit. Under Privileged Students of Very Special Art was the guest for the

event, they also presented a Nukkad Natak along with other programs.

16th Feb Stationary Workshop, 17 participants: To bring new designs

14th,16th,20th

Feb

Team of Lemon Tree Hotel, Four Points Hotel came to celebrate

valentine’s day cum friendship month. Visit was followed by a formal

welcome by our trainees and orientation by our Chairperson Dr Auluck.

Muskaan tour and few fun games were organised to build a deeper bond

25th Feb 60 members (approx.) participated in the meeting.

It was felt that as Muskaan grows, we need to revisit the vision of

Muskaan, it should evolve as a national level employment partner, best

training Institute for skill development in this field and a role model

organization providing enriching work environment , best possible

remuneration and benefits for people working with PWID

7th March We celebrated Art Carnival cum Holi celebration. Every one enjoyed the

activities like painting, pottery, flower plucking, jewelry making, paper

quelling, tattoo making, Mehndi designing.

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28 & 29 Aug

Asha Special

School

Bocce Mr Akhilesh

Ms Shalini

MsAnnu

Prerna 1st

Niyati 1st

Simran 2nd

Isha 2nd

Aarushi 2nd

Varshita 2nd

Ritu 3rd

Ekas 3rd

Mahima 3rd

Sugandha 3rd

8th Nov

Sneh Kunj

Athletics Mr Kamlesh

Mr Subhash

Mrs Yadav

Aarushi Kartik Bocce-3rd

Neeru Ahuja Bocce- 3rd

Dev Yadav Bocce& 50 mtr run-

3rd

Sahil Bindra Bocce& 50 mtr run-

3rd

Jaskirat SBT- 1st& 50 mtr

run

Nitin suri SBT-2nd

Shashank SBT-3rd

Vijit Ahuja SBT-1st

Tushar Tyagi SBT- 2nd

Harshdeepsingh SBT

Rohit sehgal SBT

Mankiran Singh SBT

8th Dec

Okhala Center

Atheletics Mr Kamlesh Vipin 100 Rele- 2nd

position

Badminton -2nd

Hritik 100 rele- 2nd

Badminton

Obstacle

Prashant 100 rele-2nd

obstacle

Anirudh Sharma 100 rele-2nd

obstacle

Pulkit Jain 100 rele

obstacle

Sameer Chopra 100 rele

obstacle

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Community participation

Muskaan has been quite a popular destination with students for their internship. Students from

schools, colleges and professional institutes keep approaching Muskaan for doing their

internship. Interns come with educational backgrounds like Psychology, Human Development,

Special Education, Social Work, and various Management fields. It provides them an

opportunity to work with an important social cause and Muskaan too gets their support in areas

where we need volunteers to take up few projects. We are impressed by their sensitivity,

sincerity and commitment.

At Muskaan, we plan a special program for each one of the interns based on the objectives of

their internship as defined by their parent organisation and sensitisation & awareness of

Muskaan’s work in the field of Intellectual Disability. In each case an individual supervisor is

appointed from Muskaan team who guides the interns to make it a gainful learning experience

for them and in the process ensure their commitment to work during this period. This year we

trained eleven interns from Institutes like Lady Irwin College, School of Inspired Leadership,

Action For Autism, Indian Management Institute and School of Social Work at Jamia Millia

University.

Apart from these we have a regular inflow of volunteers from various schools & colleges. They

are also given an orientation and then placed in different units so that they can interact with our

students and understand their strengths and challenges.

Thanks & gratitude

We wish to express our deepest gratitude to all those people who supported us to make all the

above mentioned activities & programs possible. We have always believed in maintaining

transparency in our functioning so that each of the supporters can have full visibility of our

styles of operation. It has led to an increasing faith on Muskaan from community which includes:

Govt. Departments including Ministry of Social Justice & Empowerment, Delhi Social Welfare

Department, Skill Council for Persons with Disabilities and National Trust

Corporates including Lemon Tree Hotels, Courtyard Marriot, Four Points by Sheraton, Country

Inn & Suites, Macquarie Foundation, XL CATLIN, Magneti Marelli Powertrain India Pvt. Ltd

and many more.

Trusts & Foundations including Indira & Jai Foundation, Aruna Sinclair Foundation, Baba

Charitable Trust and many more

Foreign Donors including Japanese Volunteer Group, French Embassy and many individuals

NGOs, Schools and Colleges

Many individuals as Donors, Volunteers, Interns and Visitors

Executive committee, Families, Students & Teachers of Muskaan

We thank all the above and those too whose names may have been left out.

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Donor’s List 2017-18

Individual Donors Individual Donors Individual Donors

BijoyaBakshi P.C.Kukreja Dinesh Chand Jain

Dr Rakesh Kumar Subhashini Sahore

Shyam Sunder Singal

A.P.Nagrath

SidhpatSahare

Tanya Tandon

Jagdeep Singh Vinod Seth

J.V.Joshi

Kanwaljit Kaur

Hitesh Seth

K.V.K.Vikram

S.N.Shukla

Sudershan Ahuja

Preeti Tewari

Anita Kalra

K.L.Ahuja

Shipra Gupta

Manmohan Kalra

Prasenjit K. Chakravarti

Dr.Satya Prakash

Deepa Dogra

O.P.Gupta

Kanwaljit Kaur

Anil Kumar Dhingra

Dr. Rajat Gupta

Renu Tyagi

Vasu Dev Bhasin

Satish Khanna

Pavitra Tyagi

Sudha Bharara

Raj Kumari

Dr. Loveleen Johri

Dr. Sunaina Sardana

Jaspreet Singh Sidana Sudha Gupta

Somika Gupta

Corporate Donors Organizational Donors

Kaff India Appliances Pvt. Ltd. Indira & Jai Foundation

Kohinoor Impex

Aruna Sinclair Foundation

XL-India Business Services Pvt. Ltd.

Baba Charitable Trust

Shubham Enterprises Prop. Vishal Sharma

Inner Wheel Club

CBRE South Asia Pvt. Ltd.

Smt S SPalta Memorial Charitable Trus

Gruner India Pvt. Ltd. Shahzada R S Charitable Trust

Competent Software Pvt. Ltd.

United Steel & Allied Industries

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LIST OF MEMBERS OF EXECUTIVE COMMITTEE

FOR MUSKAAN

List of Members of Executive Committee for Muskaan

Names Designation Name Designation

Dr. I.C.Verma President Emeritus Mr. Rakesh Dewan Execututive Member

Dr. Shanti

Auluck

Chairperson,President&

Founder Member

Mr.Brij Chandiramani Member

Ms Shalini Sinha Vice President Mr. Rakesh Dhall Member

Ms Sushi Kaul Secretary Dr S.K.Singla Member

Mr. P.P.Kapahi Treasurer Dr Pragati Ganjoo Member

MS. Ann Jose

Varavukala

Member

Honorary Members

Ms. Neera

Chawla

Executive Member Ms. Seema Chadha Member

Mrs. AbhaKarn Member Ms Nita Kapoor Member

Nominated Members

MsMridulaSakle Member MsMadhvi Gautam

Gupta

Member

Team Muskaan

Ms. Neera

Chawla

Director Ms.Seema Chadha Deputy Director

Mrs. AbhaKarn Assistant Director MrsMridulaSakle Assistant Director

Ms. Smriti

Shankar

Manager Operations Mr. Tapan Manager Operations

Mr Surender

Singh

Manager Mrs Honey Pasricha Manager

Ms. Reena Singh Manager Mr Akhilesh Kumar Program Co ordinator

Ms Sushma

Trehan

Admin. Officer Mr. Dhiraj Pant Techical Cum Accounts

Assistant

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Mr. Sukhdev

Kohli

Sr. Special Educator Ms. Rashmi Garg Physiotherapist & Sr. Sp

Ed

Ms Anita Sr. Special Educator Ms. Shiguftabano Senior Special Educator

MrsNutan

Sharma

Sr. Special Educator Mr Arvind Kumar Special Educator

Ms. Usha Khalko Special Educator Mrs Savita Sharma Special Educator

Ms Pooja Bhati Special Educator Mr.Dinesh Chand Vocational/sales cum

store assistant

G Jaya Rao Office assistant Mr Vijay Pal Vocational Assistant

Mr. Sanjay

Morandi

Office Assistant Ms Shalini Vocational Assistant

Sushma Baz Office assistant MrsAngoori Devi Vocational Assistant

Mr. Dilip Office assistant Mrs Hema Arya Vocational Assistant

Mr. Vikram

Kanojia

Office Assistant Mrkamalesh Vocational Assistant

Mr Bhawani

Shankar

Office assistant Ram Dulare Yadav Gardener

Mr. Subhash Office Assistant Mr. Kamesh Sweeper

Mr Prakash

Chand

Office Assistant Om Pal Sweeper

Sandeep Office Assistant Mr. Pradeep Singh Driver

Ms.Kavita Office Assistant Dharam pal Driver (Muskaan's

Residential Facility)

Residential Facility Muskaan

Ms.Soni Cook Mr. Ram achal Part timer helper

Ms. Sarvesh Care taker girls ( Night) Mr. Dev parkash Care taker

Mr. Probir

Adhikari

Care taker boys Night Mr Sanjay Tomer Security / Bus and Car

cleaner

Mr.Mamchand Security Guard Ms Poonam Temporary Staff

Mr.Kashi Security Guard Ms Pooja Temporary Staff