apability Document - Retail Industry - RigelNetworks€¦ · Customer Profile Based in New York, the client is one of the leading & most renowned wholesaler of Diamond industry Technologies

Capability Document - Retail Industry

1 Rigel Networks Capability Statement

Enterprise Mobility

www.rigelnetworks.com Private and Confidential

TABLE OF CONTENTS

1) About Rigel Networks……………………………..……………………………………………..…………………………………………………………..2

2) Business Overview………………………………………………………………………………………………………………………………….……………3

3) Introduction to Retail Solutions…….………………………………………………………………………………………………….....................4

4) Rigel Networks Industry Expertise……….……………………………………………………………………………………….........................6

5) Advantage Rigel Networks…………………………………………………………………..……………………………………………………………...7

6) Client Engagement Model…………………………………………………………………………………………………………………………………...7

7) Case Studies………………………………………………………………………………………………………………………………………………………..8

a. Customized Jewelry Selling Web Portal……………………………………………………………………………..………………………….8

b. Online Jewelry Store……………………………………………….……………………………………………………………………………..……10

c. Mobile & Accessories Selling Portal…..………………………………………………………………………………………………..………12

d. Social Product Network Portal………….………………………………………………………………………………………………..……….14

e. Ring Builder Application.……………………………………………………………………………………………………………………………..16

f. Diamond Search Web Application….……………………………………………………………………………………………………………17

g. Stud & Pendant Builder Application.……………………………………….…………………………………………………………………..18

h. Watch Customizer Application……….…………………………………………………………………………………………………………….19

http://www.rigelnetworks.com/


Enterprise Mobility


1) ABOUT RIGEL NETWORKS Back to Top

RIGEL NETWORKS™: A Global “SOFTWARE SOLUTIONS” & “IT SERVICES” company

Rigel Networks is an End to End IT Service Company with an experience of more than a decade in serving SMEs across USA, EU, GCC and Aus. We transform customer’s business by consulting, providing business & infrastructure services and deploying technology solutions. Taking care of human values and ethics, we engage with every customer individually and build custom Value for Money solutions driven by culturally trained, effectively communicating and efficient certified professionals. We foster businesses by innovation, quality, structured processes and collaboration with global resources to fulfil our mission of “Let Us Grow Together!”

Our end-to-end IT solutions right from conceptualizing and designing to the implementation and support, are built on

the foundation of transparency, smooth communication and robust project management. The “Solution first” approach

combined with technological vision and innovative thinking have always enabled business to reach their full potential

and accelerate the growth.

Since our inception in 2004, we have been consistently developing strategies to widen our core IT services by

expanding its reach, retaining customer relationships, engineering new business models and enhancing service

capabilities. We have shaped our culture that is appropriate to software developers who consider their work as a craft.

This is the reason why we have had the privilege to work with some of the amazing companies on earth when it comes

to develop software product with different languages and technologies.

HIGHLIGHTS

• Established in May 22nd , 2004

• Head-quartered at California Area, USA

• Multiple state-of-the-art Offshore Development Centers in India and offices in Australia and U.K

• Zero Debts, Zero Investors & Zero Liabilities since inception

MANAGEMENT TEAM

• Bhairav Patel, Founder & CEO

• Vishal Dalsania, Founder & CTO

• Nischal Patel, CIO


http://www.rigelnetworks.com/offerings/

http://www.rigelnetworks.com/technology/


Enterprise Mobility


2) Business Overview Back to Top

Business Services

Business Transformation & Consulting

Helpdesk Services

Infrastructure Services

Business Process Outsourcing

Industries We Serve

IT

Retail

Logistics

Healthcare

Construction

Telecom

Hospitality

Business Solutions

EMR

E-Commerce Solutions

CRM

CMS

Technology Expertise

Microsoft

Open Source

Mobile

Cloud

Virtualization

Big Data



Enterprise Mobility


3) Introduction to Retail Solutions Back to Top A new world is emerging, where everyone & everything is interlinked, and constantly sharing information. Our hyper-connected world forms the foundation of modernized retail without barriers for a new, empowered consumer. This is Connected Retail. In response, Rigel Networks focuses on three core capabilities that deliver retailers a differentiated customer

experience.

Innovative Retail Solution – to support & future-proof the customer experience in today’s multichannel world;

this includes B2B & B2C Market Place – Omni-channel PoS application & other innovative solutions.

Connected Enterprise: linking applications, information and communication within the store, between the

front and back office, and between multiple vendors to deliver a seamless and integrated customer journey,

including enterprise solutions, and outcome-based enterprise services

Global Delivery: the assets and capabilities to deliver consistent cross-border solutions

Rigel Networks is delivering comprehensive value for more than 100 retailers in 10+ countries and powering over 150+

stores worldwide. With more than a decade of experience in retail and a broad portfolio of retail solutions backed by

enterprise ICT products and services, we are in a unique position to deliver Connected Retail.

Our niche Expertise in Jewelry sector allowed us to serve 150+ Jewelry & Diamond businesses across globe with our

end to end IT services. Rigel Networks specializes in business, promotions and ecommerce sites for the retail & jewelry

sector.

From attractive menu-driven template sites to custom designed ecommerce sites, we provide a wide range of internet

development services designed to meet the needs of any size company

Our development team is comprised of Microsoft™ Certified developers that can create your site in any format you

desire…HTML, ASP, .NET, CGI, CFM, FLASH...and on any platform...Windows NT™, Windows 2000™, UNIX. We are

fortunate enough to have a team with right blend of retail & jewelry domain and IT technology knowledge.

This helped our organization to grow in a rapid manner and become a leading IT solutions provider in retail & jewelry

sector.



Enterprise Mobility


Back to Top

Solutions

• Website – Design, Development & Maintenance • Applications – Design, Development &

Maintenance • B2C Ecommerce Site Development • B2B Buyer – Seller Network Development • Mobile Website/Applications • Diamond/Jewelry Inventory Management

Services

• Consulting - Conceptualization, design, delivery, maintenance & support

• Website optimization – SEO friendly & responsive website development

• Pos Integration • Customer Case Service • Digital Marketing – SEO, SEM, PPC etc. • Content Management

• Database Sync – RapNet, Idex, Polygon etc. • Cross Platform – Ebay, Linkshare, Amazon etc. • Payment Gateway – Paypal, Authorize.net,

Paytm etc. • CRM – Salesforce, MS CRM

Technology Expertise

• Microsoft. Net, Kentico, SharePoint • Open Source – Magento, Wordpress, Joomla,

Drupal • Mobility – iOS, Android, Xamarin, Phonegap,

Appcelerator • Cloud – Azure, AWS • Virtualization – Vmware, Hyper-V • Big Data – Solr, Cassandra

3rd Party Integration



Enterprise Mobility


4. Rigel Network’s Industry Expertise Back to Top

Retail: A complete jewelry retail outlet, inventory & accounts management software Item details tag wise,

cataloging, counter sales, issue return, daily stock, daily cash book, estimate generation, tag & barcode, invoicing,

memo, accounts, MIS reports.

Manufacturer: A complete jewelry production, inventory & accounts management, cataloging, quotation & order,

production planning, production/manufacturing, work in progress, worker analysis, loss, breakage & monthly

productions, tags & barcode, sales and approvals, accounts, MIS reports.

Jewelry Inventory: Details about inventory items, such as earrings, bracelets, bangles and watches are maintained

via the back-end administration. Jewelry item details include multiple product image with zooming feature &

multiple views, product description, price, product rating, shipping details, product suppliers’ company information,

address, contact numbers, website URL, location map, and affiliations with any jewelry business association.

Diamond Inventory: Maintain diamond inventory with all attributes including Shape, Carat, Cut, Color, Clarity,

Depth, Girdle, Culet, Polish, Symmetry, Fluorescence, Ratio, Measurements, and Price.

Diamond Search: Below are three types of searches that can be made through this feature:

Interactive Search: Users having high speed using the solution’s superior user interface interactivity, users

can carry out online diamond search without manual input.

Basic Search: Traditional approach for diamond search where users fill required details manually and initiate

online diamond search. This is best suited for users located in remote areas where internet speed is slow.

Recommended Search: Users are asked certain questions about their choice/preferences/ expectations for

diamond. On every answer, search is narrowed towards specific inventory that best suites and matches to

user’s expectations.

Secured Process: Information and application security is verified regularly by third-party companies, such as Hacker

Safe. Online payment processing is handled via secure socket layer. We have integrated various SSL certificates

including VeriSign and Go daddy. The feature is built with Payment Gateway Integration for instant online credit

card payment, we have integrated payment gateway provided by Authorize.net, PayPal etc.

SEO & SEM Service: We develop SEO-friendly websites to drive more visitors to website. This includes overall

activities such as Keyword Analysis, Content Optimization, HTML Optimization, Search Engine, Submissions /

Registrations, Website Analysis / ROI Tracking, Post Optimization Monthly Maintenance Service. We also do SEM

activities for websites. This includes overall activities such as E-Mail Marketing, Banner Exchange, Points per Click,

Viral Marketing, PPC (Pay per Click).



Enterprise Mobility


5. Advantage Rigel Network Back to Top

1) Extensive Multiple Industry Knowledge: We have an extensive experience of numerous projects in various

industries like Healthcare, Telecom, IT, Retail, Construction, and Logistics

2) Certified Technology Experts: We are certified Microsoft Gold Partners and Kentico Bronze Partners

3) One-Stop-Destination for all your IT needs: We are an End-To-End IT Solutions and Service provider combining latest technologies and strategic expertise to meet client’s requirements. We can offer services from requirement analysis, technical design, development, QA, testing and till support, training and maintenance

4) Flexible Engagement Model: Whether it’s project-to-project base or dedicated team base, our engagement model is designed to meet our clients’ needs We can ramp up a development team for our clients at a very short notice

5) Cultural Synchronization: We go extra mile to understand our client’s culture and hence, there is always a cultural synchronization between us and our clients.

6. Client Engagement Model

Our client engagement model involves:

1) The client will be conducting the interviews before hiring the resources.

2) Resources will be able to work on the client Time zone irrespective of the geographical location and time.

3) Resources will be directly coordinating with the client and will be available on Skype during working hours,

can be contacted over the Phone when needed.

4) Resources will be working from our Indian Branch, however, they will be fully controlled and monitored by

the client.

5) Resources will be ready for daily to weekly bases reporting, if required.

6) Resources can be hired from Hourly to Monthly bases.

7) Free replacement of the resources will be offered, if the client do not find them good or they left the

company.



Enterprise Mobility


Back to Top Customized Jewelry Selling Web Portal

Industry

Retail

Organization Size

Medium (50-100 employees)

Country

United States

Customer Profile

Based in New York, the client is one

of the leading & most renowned

wholesaler of Diamond industry

Technologies

.Net

Business Needs

Based in New York, the client is one of the leading & most renowned

wholesaler of Diamond industry, serving the sector from past 20 years.

With the unique idea of making online jewelry purchase easier, they came to

us with the need of developing most enticing online jewelry store, where

customers can customize & purchase jewelry.

Rigel Delivery

Rigel designed them a robust shopping cart that helped various retail

jewelers, vendors and customers connect at one single centralized platform. It

provided a one stop solution for customers to buy diamond, gemstone, gold

and pearl ornaments exhibited by various vendors with a provision to modify

and match in terms of material, color, cost etc. as per the requirement.

A Few Features

Vendor Management: Add/Update/Remove vendors

Customer Management: Registration, set alerts for birthdays,

anniversaries, send special code etc.

Product management: Add/Update/Remove diamonds,

enable/disable Google Search options etc.

Order Management: Order purchase, return, pending, decline,

tracking etc.

Reports: Generate custom/automatic sales reports, keyword reports,

link share response, Diamond counts etc.

Mail: Create new email templates, newsletter management, content

management, refer a friend, video reviews, win exciting prices etc.

3rd Party Integration: Rapnet, Idex, Diamond SE, PriceScope, Diamond

Review, Buy.com, Price Guru Etc.

Live Chat Module

Request Management: Personal shopper, special requests etc.



Enterprise Mobility


Back to Top

Marketing: Manage video testimonials, newsletters, offers

etc.

Shop by Product: Engagement rings, loose diamonds,

wedding & anniversary rings, earrings, necklaces &

pendants

Shop by Material: Diamond, Gemstone, Gold, Pearl

Search: Search diamonds by shape & carat weight, metal

by style & type.

Benefits

The portal accomplishes client visions of being the largest and most

respected online jewelry stores on web.

Reports: By the personalized reports, client can check out

customer activity & hence customize offers, sales & other

marketing collaterals based on the customer needs &

taste.

Mail: Client can execute their email campaigns, manage

content, videos etc. with ease.

3rd party Integration: Availability of diamond repository by

integration with Rapnet, Idex etc. Listing of their diamonds

on Buy.com, Diamond Reviews etc.

Marketing: Client can easily manage their sales &

marketing activities from the backend.

Each and every feature of the website gave client flexibility to

manage his business & increase productivity, delivering elevated

ROI.

Industry

Retail

Organization Size


Country

United States

Customer Profile

Based in New York, the client is one

of the leading & most renowned

wholesaler of Diamond industry

Technologies

.Net



Enterprise Mobility


Back to Top

Online Jewelry Store

Business Needs

A US-based B2C firm in Jewelry industry wanted to develop the website in

such a way to market its jewelry products online and increase the sale of all

its items.

Rigel Delivery

Rigel Networks provided complete ecommerce solutions using Magento,

OsCommerce and MS.Net frameworks that gave control over the look,

content and functionality of the client’s website. The website provides the

details of each product classified into various sub-sections.

The end-customers can see online details and video reviews of the products

and can comment on the same after successfully logging into their accounts.

They can select any product and gift it through online credit card payment

gateway. Rigel also implemented affiliate marketing programs with Google,

Bing, Amazon and Link Share.

A Few Key Features

Secure Shopping Cart

Credit Card Transaction

Online Inventory Updates

Email Templates

Share product information through “Email to friend” link in their

peer group

Share users experience & reviews on product

Gift card coupons and Discount coupons

Live chat support

Track number of hits on product

Order Tracking

Status update for items, users, admin, vendor, agent, item category

etc.

Newsletter subscription & management

PayPal discount

Full website control

Site layout management

Hassle free content management by administrator

Industry

Retail

Organization Size

Medium (50 - 100 employees)

Country

United States

Customer Profile

The client was a leading B2C firm in

the jewelry industry dealing with

various jewels like diamonds, pearls,

precious stones etc.

Technologies

.Net

Magento



Enterprise Mobility


Back to Top

Industry

Retail

Organization Size


Country

United States

Customer Profile

The client was a leading B2C firm in

the jewelry industry dealing with

various jewels like diamonds, pearls,

precious stones etc.

Technologies

.Net

Magento

Benefits

A large variety of services and products are now available

online.

Drive your users to search products which meet business &

marketing objective of your company on website.

A large customer base for the client.

Full-fledged product information.

Online Jewelry Customization.

Increased Productivity.

Increased Revenue & Growth for the company.

Easy Search User Interface.

Gathering data in one platform.

Users are given a flexibility to track out respective business

location on Google map on website.

Inventory Management.

Customers can design their own engagement rings on your website

Showcase dia



Enterprise Mobility


Back to Top

Industry

Telecommunications

Organization Size


Country

United Kingdom

Customer Profile

Established in 1994, the client is an

independent Mobile Phone

Retailer based in and around the

city of London

Technology

CMS: Kentico

Business Need

Established in 1994, the client is an independent Mobile Phone Retailer based

in and around the city of London. The client had a huge retail base spanning

across entire UK, but what lacked was the online presence, for which they

came to Rigel Networks

Rigel Delivery

Leveraging the powerful functionality of .net technology & flexibility of

Kentico CMS, Rigel Networks designed and developed them an e-commerce

store that allowed their customers to access their products, various offers,

deals & service offerings.

A few Features

Manage products: Client can add/remove/update mobile phones, features, business deals etc. from Kentico admin panel.

SIM management: One can manage SIM card deals, set deal type, upgrades etc. under this feature

Data plans & Tariff Management: The client can modify & update the data plans, tariffs, gift coupons etc.

Pay monthly module: Customized payment for customers. Client can set it from Kentico.

Sales & Promotions management: Client can directly launch the advertisements, offers & promotions from the admin side.

Competition Module: Customers call fill in the details & compete for the latest product launch by the client. Client selects one winner each month, who gets the first new launched product. This is entirely handled by the client from the admin panel (Kentico).

Mobile & Accessories Selling Portal

Back to Index



Enterprise Mobility


Back to Top

Key Criteria for Selecting Kentico

Is easy for our clients to learn and operate, and supports content teams well

Supports the adaptation and display of content for multiple devices

Provides a secure, stable, and open architecture

Is highly extensible with the ability to connect to other systems

Is cost-effective and eliminates the need for multiple online marketing systems

Has customizable reporting capabilities to demonstrate campaign success

The Outcome Their time-to-time market & target audience coverage increased

by75%. Now the client enjoys better success in image & brand building with a definite increase in productivity, which in turn gave a boost to their revenue.

Industry

Telecommunications

Organization Size


Country

United Kingdom

Customer Profile

Established in 1994, the client is an

independent Mobile Phone Retailer

based in and around the city of

London

Technology

CMS: Kentico



Enterprise Mobility


Back to Top

Social Product Network Portal

Industry

Jewelry

Organization Size


Country

United States

Customer Profile

Since 1999, the client has been a

trusted source in the jewelry

industry for innovative and

functional website and online

marketing solutions

Technologies

.Net

Business Needs

Since 1999, the client has been a trusted source in the jewelry industry for

innovative and functional website and online marketing solutions

The client came us with an idea to provide the vendors & retailers, a

unique medium through which they can connect, collaborate & elevate

their business profits.

Rigel Delivery

Using high end technology, Rigel Networks developed a Social product

network portal that helps both retailer & vendors connect in a

modernized way.

A Few Key Features

Vendor

Retail Management: View/invite retailers, add new prospects, set

appointments, permissions, view pending requests, search nearby

retailers on map etc.

Inventory Management: Upload & view products, collections, and

diamonds, manage pricing etc.

Marketing: Upload useful marketing material materials for the

retailer to publish on their website

Reports: Get detailed report of products sold with mentioned

retailer type, city, state, date etc.

Chat: Have conversation with Retailers, set appointments etc

Manage Shows: Update/Invite retailers with the shows & events

like JCK, Atlanta Jewelry show etc.



Enterprise Mobility


Back to Top

Industry

Jewelry

Organization Size


Country

United States

Customer Profile

Since 1999, the client has been a

trusted source in the jewelry

industry for innovative and

functional website and online

marketing solutions

Technologies

.Net

A Few Key Features

Retailer

Vendor Management: Source/view/invite vendors, set

permissions, view pending requests etc.

Inventory Management: Manage dealers wrt Diamonds, upload

product files, manage brands, collections, set up pricing,

catalogue etc.

Community Management: Manage vendor lists, data ratings,

items, accept/reject new collections etc.

Contact Management: Set appointments with vendors, message

them via portal, view recent activity, conversation etc.

Benefits

Increased Brand Awareness

Central management of data distribution channel.

Easy updation of product across all retailers instantly

Digital asset management & distribution



Enterprise Mobility



Showcase dia

Ring Builder Application Back to Top

Industry

Jewelry

Organization Size


Country

United States

Customer Profile

Serving Jewelry industry since 1999,

based in New Port Beach, CA the

client has been a trusted source in

the jewelry industry for innovative

and functional website and online

marketing solutions.

Technologies

.Net

Business Needs

Serving Jewelry industry since 1999, based in New Port Beach, CA

the client has been a trusted source in the jewelry industry for

innovative and functional website and online marketing solutions.

The client wanted a unique application that they and the third

party retail websites could integrate to provide the feature of

customized ring building.

Rigel Delivery

Specially designed for Retailers, Rigel developed them a flexible

web application which can be fully customized for seamless

integration into Retailer’s own website, and which can be linked to

their own virtual diamond inventory as well as that of their

preferred diamond vendors. The application could be useful to

Retailers, Jewelry website builders, Jewelers etc.

A few Features

Customers can design their own engagement rings on your

website

Showcase diamonds from suppliers, with retailers mark-up,

on your website.

Customize mark-up by cost, carat weight, and or certificate

type.

Receive inquiries and push customers to the store

Sell online facility via shopping cart integration;

Customizable to match retailer website & inventory

Facebook application integration as per clients requisites

Benefits

Flexibility for customers to design their own custom rings in

3 simple steps - select a diamond, choose your setting and

add the finishing touches.

Elevation in site visits & hence MORE SALES



Enterprise Mobility


Diamond Search Web Application Back to Top

Industry

Jewelry

Organization Size


Country

United States

Customer Profile







Technologies

.Net

Business Needs

Serving Jewelry industry since 1999, based in New Port Beach, CA the client

has been a trusted source in the jewelry industry for innovative and

functional website and online marketing solutions.

The client wanted a best diamond search on the web that can be seamlessly

integrated on any website & Facebook page.

Rigel Delivery

Specially designed for Retailers, Rigel developed them an application that is

the best diamond search tool that can be integrated on a Retailer’s website.

With this app, retailers can leverage the inventory from diamond

wholesalers, but show their own retail price. This application could be useful

to retailers, jewelers, jewelry website builders etc.

A few Features

Import & use data of 100,000 diamonds from major USA suppliers

Upload your own diamond inventory

Easily turn pricing on or off

Sync diamonds from 3rd party networks like Rapnet, Idex, and

Polygon etc.

Wholesale diamond search allows retailers to log in to the back-end

and search through wholesale pricing

PayPal shopping cart addition to make selling and purchasing

seamless

Display of the app as a Facebook application on retailer’s brand or

store’s Facebook

Benefits

Responsive - Adapts to Any Device

Choose range of diamonds from Major USA Diamond Suppliers

Easily Manage Mark-up’s and Options

Integrates seamlessly into retailers Existing Website

Increased Site Visits and Revenue


Showcase dia



Enterprise Mobility


Stud & Pendant Builder Application Back to Top

Industry

Jewelry

Organization Size


Country

United States

Customer Profile







Technologies

.Net

Business Needs

Serving Jewelry industry since 1999, based in New Port Beach, CA the client

has been a trusted source in the jewelry industry for innovative and

functional website and online marketing solutions.

The client wanted us to build a customized stud & pendant builder

application.

Rigel Delivery

Specially designed for Retailers, Rigel developed them a flexible stud &

pendant builder application that can be easily integrated in any

website using java script. The application could be useful to jewelers,

retailers, & jewelry website builders.

The application allows customers to create their own customized

pendants & studs in a two simple steps – select the diamond & choose

the mounting & the jewelry piece is ready.

A few Features

Generic mounting images so you can use any manufacturer you want

Choose from 3-prong, 4-prong, and bezel mountings

Social Media Integration

POS (Point of Sale) Integrations

Multi image/Product Video

Benefits

Responsive – Adapts to any mobile device Easily manage mark-up’s and options

Increased site visits and hence revenue


Showcase dia



Enterprise Mobility


Watch Customizer Application Back to Top

Business Needs

Serving Jewelry industry since 1999, based in New Port Beach, CA the

client has been a trusted source in the jewelry industry for innovative

and functional website and online marketing solutions.

The client wanted a customized watch builder application that can be

easily integrated on any website

Rigel Delivery

Rigel designed them the web application that provides customers with

the ability to virtually customize watch with more than 10,000

combinations of bezel and dial types. This interactive tool can be

installed on any website, anywhere in the world, in a matter of

minutes.

A few Features

Customize Size & Braclet Type

Customize Bazel Type

Customize Dial Type

Specification management of the Watch

Print Details & Schedule Viewing

Benefits

Flexibility for customers to design their own custom watch in 3 simple steps

Elevation in site visits & hence more sales

Industry

Jewelry

Organization Size


Country

United States

Customer Profile







Technologies

.Net


Showcase dia


Documents

apability Document - Retail Industry - RigelNetworks€¦ · Customer Profile Based in New York, the client is one of the leading & most renowned wholesaler of Diamond industry Technologies