APM_for_Worklight_v1.0

7/21/2019 APM_for_Worklight_v1.0

http://slidepdf.com/reader/full/apmforworklightv10 1/56

IBM® Cloud and Smarter Infrastructure

Application Performance

Management for IBM Worklightmobile applications

Document version 1.0

John GriffithLarry McWilliams

Mark WeatherillRen Fu MaQi Gang Zhu



© Copyright International Business Machines Corporation 2013. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP ScheduleContract with !" Corp#



Application Performance Management for IBM Worklight mobile apdddpl Application Performance Management for IBM Worklight mobile apps

CONTENTS

Contents.............................................................................................................................iii

List of Figures....................................................................................................................vi

List of Tables......................................................................................................................ix

Revision Histor..................................................................................................................x

!Introduction.......................................................................................................................!

"#se Case Scenarios........................................................................................................."

".!#se Case !$ Real%user monitoring...................................................................."

"."#se Case "$ Snt&etic transaction monitoring..................................................'

".(#se Case ($ Resource monitoring....................................................................)

(Solution *nvironment +vervie, and -eloment............................................................./

(.!Tical 0or1lig&t *nvironment........................................................................../

(."2&ase !$ Real #ser Monitoring........................................................................./

(.".!3rc&itectural +vervie,.....................................................................................4

(."."Real #ser Monitoring Comonent -eloment................................................4

(.(2&ase "$ Snt&etic Transaction Monitoring.....................................................!5

(.(.!3rc&itectural +vervie,...................................................................................!5

(.(."Snt&etic Transaction Monitoring Comonent -eloment...........................!"

(.'2&ase ($ Resource Monitoring........................................................................!"

(.'.!3rc&itectural +vervie,...................................................................................!(

(.'."Resource Monitoring Comonent -eloment...................................... ........!(

iii



Application Performance Management for IBM Worklight mobile applicationsdfsdf Application Performance Management for IBM Worklight mobile apps

'Configuring Real #ser Monitoring...................................................................................!)

'.!-efining a 0or1lig&t 3lication in t&e 3lication Management Configuration*ditor...................................................................................................................!)

'."Configuring user and session trac1ing............................................................!6

'.(-efining 0or1lig&t Transactions......................................................................!7

'.'Create a monitoring rofile..............................................................................!4

'.)-efining client grous......................................................................................"5

'.68erifing 0RT is caturing data using t&e console........................................."5

)Configuring Snt&etic Transaction Monitoring................................................................""

).!Installing t&e 0or1lig&t 3lication onto a test device.....................................""

)."Configuring t&e test device to use t&e Rational 2erformance Tester rox.....")

).(Recording a scrit in Rational 2erformance Tester........................................."7

).'Modifing t&e scrit for labac1.....................................................................("

).'.!Handling 0or1lig&t aut&entication realms......................................................("

).'."+rgani9ing re:uests into &ig&%level transactions stes..................................(6

).'.(3dding verification oints...............................................................................(6

).)#loading and sc&eduling robotic labac1 in ITC3M for Transactions..........(/

6#sing t&e 3lication 2erformance Management #ser Interface....................................'5

6.!Configuring t&e data rovider..........................................................................'5

6."Creating an alication from a temlate..........................................................'!

7Conclusion......................................................................................................................'(

iv



Application Performance Management for IBM Worklight mobile apdddpl Application Performance Management for IBM Worklight mobile apps

3endix 3........................................................................................................................vi

3endix B........................................................................................................................vii

v



Application Performance Management for IBM Worklight mobile apps Application Performance Management for IBM Worklight mobile apps

LIST OF FIGURES

Figure !$ 3lication -as&board........................................................................................."Figure "$ Client -as&board.................................................................................................(

Figure ($ Transaction -as&board.......................................................................................'

Figure '$ Transaction Status ,or1sace.............................................................................)

Figure )$ Tical 0or1lig&t toolog.................................................................................../

Figure 6$ Real user monitoring using t&e 0eb Resonse Time agent................................4

Figure 7$ Snt&etic transaction monitoring using t&e Robotic Resonse Time agent........!!

Figure /$ Recording snt&etic transactions ,it& Rational 2erformance Tester.................!!

Figure 4$ Resource monitoring using alication and +S agents.....................................!(

Figure !5$ Creating an alication in t&e 3MC*...............................................................!)

Figure !!$ #ser and session trac1ing...............................................................................!6

Figure !"$ Creating a transaction......................................................................................!/

Figure !($ Creating a Filter...............................................................................................!4

Figure !'$ Configuring reorting arameters....................................................................!4

Figure !)$ Creating 0RT rofile.......................................................................................!4

Figure !6$ Configuring agent distribution.........................................................................!4

Figure !7$ 3ndroid client grou........................................................................................."5

Figure !/$ Configuring reorting for client grous............................................................."5

Figure !4$ 3lication Interactions ,or1sace.................................................................."!

Figure "5$ 3ndroid 8irtual -evice Manager......................................................................""

Figure "!$ 3ndroid 8irtual -evice Manager......................................................................"(

Figure ""$ *dit 3ndroid 8irtual -evice ;38-<..................................................................."(

Figure "($ Launc&............................................................................................................."'

Figure "'$ 38- screen disla........................................................................................."'

Figure ")$ 3ndroid alication anel................................................................................")

Figure "6$ Settings...........................................................................................................")

Figure "7$ 0ireless = net,or1s........................................................................................"6

Figure "/$ 0ireless = net,or1s........................................................................................"6

Figure "4$ Mobile net,or1 settings..................................................................................."6

Figure (5$ 3ccess 2oint >ames........................................................................................"7

Figure (!$ *dit access oint............................................................................................."7

vi




Figure ("$ Selecting an #nmanaged 3lication.............................................................."/

Figure (($ 2rox Recorder Settings.................................................................................."4

Figure ('$ 3lication recording......................................................................................."4

Figure ()$ Launc& Flig&tTic1et a...................................................................................(5

Figure (6$ Monitoring t&e recording..................................................................................(!

Figure (7$ Test contents...................................................................................................("

Figure (/$ 3ut&ori9ation &eading in t&e recording.............................................................((

Figure (4$ Manuall adding &eader..................................................................................((

Figure '5$ Re:uest &eaders contain t&e 3ut&ori9ation &eader.........................................((

Figure '!$ Creating substitutions......................................................................................('

Figure '"$ Creating substitutions......................................................................................('

Figure '($ Reference name..............................................................................................()

Figure ''$ C&ec1ing substitution sites..............................................................................()Figure ')$ 2ost%substitution..............................................................................................()

Figure '6$ Modified scrit.................................................................................................(6

Figure '7$ S,itc& to ITC3M ersective...........................................................................(6

Figure '/$ 3dding verification oints.................................................................................(7

Figure '4$ Running our scrit ,it&in R2T.......................................................................(7

Figure )5$ R2T test results...............................................................................................(/

Figure )!$ Robotic data in t&e T*2 console......................................................................(4

Figure )"$ Connection 2anel in TI2.................................................................................'5

Figure )($ Connection Summar in TI2...........................................................................'5

Figure )'$ 2rovider Configuration in 32M #I...................................................................'5

Figure ))$ 3lication Configuration 2anel in 32M #I......................................................'!

Figure )6$ Resource -as&board......................................................................................'"

vii




LIST OF TABLES

Table !$ 0or1lig&t aut&enticators.....................................................................................!6Table "$ 0or1lig&t login modules......................................................................................!6

Table ($ Transaction definition for 3dater re:uests.........................................................!7

Table '$ Transaction definition for 3lication 32I re:uests.............................................!7

Table )$ Transaction definition for Logout.........................................................................!7

viii




REVISION HISTORY

Date Version evise! B" #omments

"5!(%56%56 !.5 M0 Initial version

ix



Solution Environment Overview and eplo!ment

1 Intro!uction

T&e intended audience for t&is solution aer is t&e alication o,ner t&at needs t&e abilitto manage t&e erformance and availabilit of t&eir mobile alications built on IBM

0or1lig&t. T&is solution utili9es a &ased aroac& for installing and configuring IBMSmartCloud 3lication 2erformance Management 7.6.

In t&e first &ase? real user monitoring is imlemented using t&e 0eb Resonse Timeagent. 0it& real%user monitoring? ou get visibilit into t&e erformance of mobile clientsconnecting to t&e 0or1lig&t server. @ou can differentiate mobile from des1to clients andtrac1 t&e erformance of individual users.

In t&e second &ase? snt&etic transaction monitoring is imlemented using t&e RoboticResonse Time agent. 0it& snt&etic transaction monitoring? ou are activel testing,&et&er 1e transactions are available and erforming. @ou can identif issues before t&eimact our end%users.

In t&e final &ase? resource monitoring is imlemented using +S and 3lications agents.0it& resource monitoring? ou gain visibilit into t&e infrastructure ,&ic& suorts ouralications. T&is visibilit is essential to :uic1l diagnose issues ,&ic& are imacting t&eend%user exerience.

T&e solution aer contains best ractices for t&e follo,ing 0or1lig&t toics$

• Aranular monitoring of 0or1lig&t adater rocedures

• Trac1ing logged in users for different tes of 0or1lig&t login and aut&enticatormodules

• -istinguis&ing mobile clients according to oerating sstem ;*.g.? i+S vs 3ndroid

vs des1to<

• Recording snt&etic HTT2 transactions using as running on real or simulateddevices

• Modifing snt&etic recordings to &andle 0or1lig&t aut&entication realms

T&is solution demonstrates &ig&l resonsive and intuitive das&boards for managing t&eerformance and availabilit of mobile alications. T&e das&boards are raidl comosedfrom out%of%t&e%box temlates.

T&is solution and t&e use case scenarios? ,&ic& are described in t&e next section? ,eretested and roven in our IBM® lab.

!




$ %se #ase &cenarios

In t&is section ,e describe t&ree use cases t&at use t&is solutions caabilities to manageerformance and availabilit in a 0or1lig&t alication.

T&e scenarios are demonstrated using t&e Flig&tTic1et samle alication rovided ,it&0or1lig&t ).5.6. T&e Flig&tTic1et samle a is a business%to%consumer ;B"C< examlet&at demonstrates different caabilities of a &brid alication in an end%to%end scenario.T&e scenario covers an individual ,&o is ma1ing and managing a flig&t boo1ing.

T&e Flig&tTic1et samle alication is available in t&e 0or1lig&t information center$

Aetting started tutorials and samles

$.1 %se #ase 1' eal(user monitoring

3 0or1lig&t alication o,ner needs to manage t&e erformance of t&e adaters used b&is alication as a slo, do,n in an adater ,ill directl imact t&e user exerience. Heuses real%user monitoring to monitor t&e resonse time for eac& adater rocedure.

T&e 0or1lig&t alication o,ner receives a trouble tic1et stating t&at t&e Flig&t Tic1etalication is erforming slo,l at times. He uses t&e SmartCloud 32M #I to investigatet&e issue. T&e 3lication +vervie, s&o,s &is list of alications and reveals t&at t&eFlig&tTic1et alication is in a ,arning state.

"igure #$ Application ashboard

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He navigates to t&e Client -as&board ,&ic& reveals t&at bot& i+S and 3ndroid users areexerience slo, transactions.

"igure %$ &lient ashboard

He navigates to t&e Transactions -as&board ,&ic& s&o,s t&e erformance of eac&

adater rocedure.

(




"igure '$ (ransaction ashboard

From t&is vie, &e can see t&at t&e create+rder and udate+rder rocedures are ta1ingover 6 seconds? ,&ic& exceeds t&e SL3. T&is directl imacts t&e end%users t&at areboo1ing flig&ts and ,ill result in user frustration and ossibl lost sales. He transfers t&etic1et to a 0or1lig&t SM* to resolve t&e erformance issue ,it& t&e adater.

$.$ %se #ase $' &"nthetic transaction monitoring

3 0or1lig&t alication o,ner needs to activel test t&e 1e functions of &is alication toensure t&e are available "'7. He uses snt&etic transaction monitoring to labac1 testscrits t&at exercise t&e 1e functions of t&e alication. 0it& t&is aroac&? issues can beidentified and corrected before end%users are affected.

3n oerator receives a trouble tic1et because t&e scrit for boo1ing a flig&t is failing. Helaunc&es t&e Tivoli *nterrise 2ortal to dive into t&e issue.

T&e Transaction Status ,or1sace reveals t&at all stes of t&e transaction are failing ,it&an incorrect HTT2 return code.




"igure )$ (ransaction Status workspace

He &as identified a critical issue ,it& t&e 0or1lig&t server ,&ic& is imacting users. Hetransfers t&e tic1et to a 0ebS&ere SM* to restore t&e server.

$.) %se #ase )' esource monitoring

Resource monitoring can &el t&e 0or1lig&t alication o,ner determine ,&et&er t&einfrastructure is imacting alication erformance.

T&e alication o,ner can use t&e 3lication +vervie, to identif alications t&at areencounter resource issues.

)




"igure )$ Application Overview

He susects t&at t&e resource issue mig&t be affecting t&e alication erformance? so &eclic1s t&e resource lin1? ,&ic& oens t&e Resource -as&board. He notices t&e status forone of t&e alication servers is critical ,it& a &ig& resonse time.




"igure *$ +esource ashboard

T&e o,ner clic1s on t&e offending 0ebS&ere alication server for drill%do,n into t&edas&board.

"igure ,$ WAS etails ashboard

He notices one of t&e data sources is unavailable. He navigates bac1 to t&e resourcesummar and drills do,n into t&e database das&board. He notices t&e S@SC3TS23C*tablesace is close to being full as s&o,n in t&e follo,ing figure$

"igure -$ B% etail ashboard

He confirms ,it& t&e -B administrator t&at t&e database needs servicing to restore accesserformance. 3fter servicing? t&e Flig&tTic1et alication erformance is restored and ingood &ealt&.

7




) &olution *nvironment +vervie, an!Deplo"ment

T&is section rovides an overvie, of t&e soft,are comonents? arc&itecture androcedures to delo t&e solution into an existing SmartCloud 32M infrastructure toac&ieve t&e results in t&e use case scenarios.

T&e deloment is bro1en do,n into t&ree &ases$

Phase 1$ Real user monitoring using t&e 0eb Resonse Time agent

Phase $$ Snt&etic transaction monitoring using t&e Robotic Resonse Time agent

Phase )$ Resource monitoring using t&e ITC3M for 3lications agents

).1 -"pical Worklight *nvironmentT&e 0or1lig&t server can be installed in different net,or1 configurations? ,&ic& mig&tinclude several -MD laers? reverse roxies? >3T devices? fire,alls? &ig& availabilitcomonents suc& as load balancers? I2 sraers? clustering? and ali1e. T&e figure belo,s&o,s a tical 0or1lig&t toolog ,&ic& ,as used in our testing of t&e solution. Mostcomonents ,ere installed as Red Hat *nterrise Linux on 6'%bit sstems and 0indo,s"55/ R" 6'%bit.

"igure *$ (!pical Worklight topolog!.

).$ Phase 1' eal %ser MonitoringReal user monitoring is used to monitor re:uests to t&e HTT2 interface of t&e 0or1lig&tserver. T&is catures t&e end%user resonse time for 0or1lig&t adaters and ot&erre:uests suc& as a initiali9ation and aut&entication.

T&is section describes t&e arc&itectural overvie, and deloment rocedures for t&e realuser monitoring caabilit of t&is solution.

IBM HTT2Server

0or1lig&tCluster

LegacBac1end "

LoadBalancer

0or1lig&tdatabase

Mobile Clients

LegacBac1end !




).$.1 Architectural +vervie,

T&e figure belo, s&o,s ,&ere monitoring agents are laced in t&e 0or1lig&t environment.T&e items in orange are t&e comonents needed to enable t&e real user monitoringcaabilit.

"igure ,$ +eal user monitoring using the Web +esponse (ime agent.

T&e figure s&o,s an agent%less setu for t&e 0eb Resonse Time ;0RT< agent? ,&ic& isinstalled on a remote sstem to monitor HTT2 traffic. For agent%less monitoring? t&e 0RTagent s&ould be on t&e same net,or1 s,itc& as t&e load balancer for t&e HTT2 server.T&e s,itc& must be configured ,it& ort mirroring.

).$.$ eal %ser Monitoring #omponent Deplo"ment

In t&is section? ,e summari9e t&e basic installation for t&is caabilit. If alicable? secialnotes or nuances are exlained.

I-#AM for -ransactions' Application Management #onsole agent

T&e 3lication Management Console ;3MC< agent is re:uired ,&en ot&er ITC3M forTransactions agents are installed. T&e 3MC agent manages and distributes monitoringrofiles? client grouings and transaction recordings.

For more details on roduct version and maintenance levels? refer to t&e ITC3M forTransactions entr in 3endix 3.

For more details on installing and configuring t&e 3MC agent? refer to t&e follo,ingsections from t&e SmartCloud 32M information center$

4

IBM HTT2Server

0or1lig&tCluster

LegacBac1end "

LoadBalancer

0or1lig&tdatabase

Mobile Clients

LegacBac1end !

SmartCloud 32M infrastructure

0or1lig&t *nvironment

3.. licationManagement

Conso le agent

0ebRes.onseTime agent




Installing Resonse Time monitoring agents and related soft,are

Configuring 3lication Management Console

I-#AM for -ransactions' Web esponse -ime agent

For agent%less monitoring using 0RT? ou must &ave a single dedicated sstem for t&e0RT agent. 0e recommend using t&e agent%less configuration if ou desire to off%load t&eanalsis over&ead from t&e ,eb server.


For more details on installing and configuring t&e 0RT agent? refer to t&e follo,ingsections from t&e SmartCloud 32M information center$


Configuring 0eb Resonse Time

).) Phase $' &"nthetic -ransaction Monitoring

Snt&etic transaction monitoring is used to activel test t&e 1e functions of an alication.SmartCloud 32M includes Rational 2erformance Tester for recording monitoring scritsbased uon t&e HTT2 traffic bet,een t&e client and server. T&e monitoring scrits areeriodicall relaed using t&e Robotic Resonse Time agent ,&ic& reorts on t&eerformance and availabilit.

T&is section describes t&e arc&itectural overvie, and deloment rocedures to enable t&esnt&etic transaction monitoring caabilit of t&is solution.

).).1 Architectural +vervie,

T&e figure belo, introduces t&e snt&etic transaction monitoring caabilit ,it& t&e RoboticResonse Time agent t&at ou use la bac1 1e transactions of our alication. RoboticResonse Time agents can be deloed to different geogra&ic locations in order todistinguis& client and server issues.

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"igure -$ S!nthetic transaction monitoring using the +obotic +esponse (ime agent.

T&e snt&etic transaction test scrits are recorded using Rational 2erformance Tester. T&efigure belo, s&o,s &o, Rational 2erformance Tester is used as a HTT2 rox to recordtraffic bet,een a mobile device and t&e 0or1lig&t server. T&e test scrit is exorted to t&e

3lication Management Console agent ,&ere it can t&en be distributed to RoboticResonse Time agents for labac1.

"igure /$ +ecording s!nthetic transactions with +ational Performance (ester.

!!

IBM HTT2Server

0or1lig&tCluster

LegacBac1end "

LoadBalancer

0or1lig&tdatabase

Mobile Clients

LegacBac1end !




Console agen t


RoboticRes.onseTime age nt

Real or virtualdevices


Console agent

Rational

2erformanceTester

LoadBalancer




).).$ &"nthetic -ransaction Monitoring #omponent Deplo"ment


I-#AM for -ransactions' obotic esponse -ime agent

@ou can use t&e Robotic Resonse Time ;RRT< agent to la bac1 our recorded0or1lig&t transactions. T&e RRT agent can be installed along ,it& t&e 3MC agent. T&eRRT agent can be installed in different locations ,&ere clients are accessing ouralications.


For more details on installing and configuring t&e RRT agent? refer to t&e follo,ing sectionsfrom t&e SmartCloud 32M information center$


Configuring Robotic Resonse Time

ational Performance -ester

To record snt&etic transactions? install Rational 2erformance Tester ;R2T< on eit&er adeveloerEs ,or1station or on a dedicated sstem. In our tests? ,e installed R2T on0indo,s "55/ R" 6'%bit.

T&e ITC3M for Transaction Integration Suort *xort 2lugin is installed into R2T. T&islugin allo,s ou to exort test scrits to t&e 3lication Management Console agent.


For more details on installing R2T? refer to t&e follo,ing sections from t&e Rationalinformation center$

Installing Rational 2erformance Tester

For more details on installing t&e ITC3M for Transactions Integration Suort? refer to t&efollo,ing sections from t&e SmartCloud 32M information center$

Installing integration suort for Rational 2erformance Tester

). Phase )' esource Monitoring

Resource monitoring gives visibilit into t&e erformance and availabilit of t&einfrastructure ,&ic& suorts 0or1lig&t alications.

T&is section describes t&e arc&itectural overvie, and deloment rocedures to enable t&eresource monitoring caabilit of t&is solution.


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)..1 Architectural +vervie,

Resource monitoring can be &ased in as s&o,n in t&e figure belo,. It is imortant to notet&at t&e resource monitoring can be added at an &ase of t&is solution. Resource agentscan include +S agents to monitor t&e underling oerating sstem ,&ere t&e alicationserver resides? database agents to monitor t&e alication server data reositor? HTT2

agents to monitor t&e ,eb server? and 0ebS&ere agents to monitor t&e 0or1lig&t server.

"igure 0$ +esource monitoring using application and OS agents

)..$ esource Monitoring #omponent Deplo"ment


I-M' +perating s"stem agent

+S agents can be installed on t&e 0or1lig&t infrastructure. Remote +S monitors could beused instead? t&oug& t&e do not rovide as muc& detail as agent%based monitors. In ourtests? ,e installed Linux +S agents on all of our servers in our test environment.

For more details on roduct version and maintenance levels? refer to t&e IBM TivoliMonitoring entr in 3endix 3.

For more details on installing t&e +S agent? refer to t&e follo,ing sections from t&eSmartCloud 32M information center$

!(

IBM HTT2Server

0or1lig&tCluster

LegacBac1end "

LoadBalancer

0or1lig&tdatabase

Mobile Clients

Legac

Bac1end !




Conso le agent


RoboticRes.onseTime agent

HTT2 agent

-B" agen t

+S agent

0ebS.&ereagent

+S agent

+S agent




Installing monitoring agents

I-#AM for Applications' Database agent

T&e ITC3M for 3lications -B" or +racle agent is installed to monitor t&e 0or1lig&tdatabase and ot&er databases used b SL adaters. In our environment? ,e installed t&e

-B" agent to monitor t&e 0or1lig&t data sources.

For more details on roduct version and maintenance levels? refer to t&e ITC3M for 3lications entr in 3endix 3.

For more details on installing t&e -B" agent? refer to t&e follo,ing sections from t&eSmartCloud 32M information center$

Installation and Configuration

I-#AM for Applications' Agent for Web&phere Applications

T&e ITC3M 3gent for 0ebS&ere 3lications is installed on eac& 0ebS&ere node to

rovide t&e deeest and most fine grained monitoring of eac& server on t&at node. In t&eenvironment? t&e 0ebS&ere agent ,as installed on bot& nodes.


For more details on installing t&e 0ebS&ere agent? refer to t&e follo,ing sections from t&eSmartCloud 32M information center$

3gent for 0ebS&ere 3lications Installation and Configuration Auide

I-#AM for Applications' Agent for /--P &ervers

T&e ITC3M 3gent for HTT2 Servers is installed on eac& HTT2 server in our 0or1lig&tenvironment. In t&e test environment? t&e HTT2 agent ,as installed on our single noderunning IBM HTT2 Server.


For more details on installing t&e HTT2 agent? refer to t&e follo,ing sections from t&eSmartCloud 32M information center$

3gent for HTT2 Servers

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http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamfapps_ad.doc_72/planning_an_installation/HTTPServersAgent.html

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itm.doc_6.2.3fp1/itm623FP1_install198.htm?path=1_6_6_0_3_0_6_3_3#ma_install

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcama.doc_7.1/db2agent71_user18.htm?path=1_6_4_4_3#config

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamfapps_ad.doc_72/was_agent_install_dist.html

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamfapps_ad.doc_72/planning_an_installation/HTTPServersAgent.html




#onfiguring eal %ser Monitoring

In t&is section? ou configure t&e 0eb Resonse Time ;0RT< agent to enable real usermonitoring of our 0or1lig&t alications. T&is consists of t&e follo,ing &ig&%level stes$

! -efining a 0or1lig&t alication in t&e 3lication Management Configuration*ditor

" Configuring user and session trac1ing

( -efining 0or1lig&t transactions

' Creating a monitoring rofile

) -efining client grous

6 8erifing data collection

.1 Defining a Worklight Application in the Application

Management #onfiguration *!itor

From ,it&in t&e Tivoli *nterrise 2ortal? launc& t&e 3lication Management Configuration*ditor ;3MC*< to create a definition for our 0or1lig&t alication. For more details onusing t&e 3MC* refer to t&e follo,ing section of t&e SmartCloud 32M information center$

#sing t&e 3lication Management Configuration *ditor

For eac& 0or1lig&t alication? create an alication ;e.g. GFlig&tTic1et< as s&o,n in t&efigure belo,$

"igure #1$ &reating an application in the AM&E

!)

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamt.doc_7.3.0.1/rt/AMC_Editor/AMCE_intro.html

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamt.doc_7.3.0.1/rt/AMC_Editor/AMCE_intro.html




.$ #onfiguring user an! session tracking

Configure t&e alicationEs user and session definitions to cature ,&o is visiting ourmobile alication.

0or1lig&t alications running on 0ebS&ere use t&e default session coo1ie called

GS*SSI+>I-. #nder t&e Session tab? add an HTT2 coo1ie te ,it& 1e name ofS*SSI+>I-$

"igure ##$ 2ser and session tracking

#nder t&e #sers tab? define &o, to identif a user from t&e HTT2 re:uests. T&e secificsetting ,ill deend on t&e te of aut&enticator and login module used in t&e 0or1lig&talication.

#ser identit can be extracted from t&e follo,ing 0or1lig&t aut&enticators$

(able #$ Worklight authenticators

Authenticator -"pe e" name

Basic3ut&enticator Basic aut&ori9ation %

FormBased3ut&enticator HTT2 form ost data JKusername

#ser identit can be extracted from t&e follo,ing 0or1lig&t login modules$

(able %$ Worklight login modules

ogin Mo!ule -"pe e" name

HeaderLoginModule HTT2 &eader 3user4name4header5

6ote$ T&e Flig&tTic1et alication uses 3dater aut&entication in ,&ic& t&e usernameand ass,ord are assed to t&e server in a S+> aload. T&e 0eb ResonseTime agent is unable to extract t&e username for t&is te of aut&enticator. T&eimlication for t&e Flig&tTic1et alication is t&at t&e 0eb Resonse Time agent,ont s&o, er%user metrics.




.) Defining Worklight -ransactions

0or1lig&t alications ma1e re:uests to t&e HTT2 interface of t&e 0or1lig&t server. Formore details on t&is interface? refer to t&e 0or1lig&t information center$

HTT2 Interface of t&e roduction server

In t&e 3MC*? ou ,ant to create transaction definitions so t&at re:uests to t&e 0or1lig&tserver HTT2 interface are resented in a meaningful? actionable ,a. T&e follo,ingtransaction definitions ,ill ensure t&at re:uests to t&e server are reorted consistentl ,it&t&e 0or1lig&t documentation

(able '$ (ransaction definition for Adapter re7uests

-ransaction 2ame 3dater re:uests

-ransaction -"pe HTT2S

3ilter

2ame Value

#RLFile uer

#RL2at& asservicesaiFlig&tTic1et

eporting

2ame Value

3lication name Flig&t Tic1et

Transaction name :uerHTT2.2+ST$adaterHTT2.2+ST$rocedure

Server name I2-estination3ddress$-estination2ort

(able )$ (ransaction definition for Application API re7uests

-ransaction 2ame 3lication 32I re:uests


3ilter

2ame Value


eporting

2ame Value


Transaction name #RLFile


(able *$ (ransaction definition for 8ogout

!7

http://pic.dhe.ibm.com/infocenter/wrklight/v5r0m6/topic/com.ibm.worklight.help.doc/admin/r_http_interface_of_the_prod_server.html

http://pic.dhe.ibm.com/infocenter/wrklight/v5r0m6/topic/com.ibm.worklight.help.doc/admin/r_http_interface_of_the_prod_server.html




-ransaction 2ame Logout


ogoff True

3ilter

2ame Value

#RLFile Logout


eporting

2ame Value


Transaction name :uerHTT2.2+ST$adaterHTT2.2+ST$rocedure


T&e follo,ing ste%b%ste instructions ,al1 t&roug& t&e rocess of creating a transactiondefinition.

"igure #%$ &reating a transaction

>o, configure t&e filter definitions for t&e transaction. Create one filter called G#RLFilebased on t&e fact t&at all 0or1lig&t adater invocation re:uests end ,it& G:uer. T&encreate anot&er filter ,&ere all re:uests for t&e 0or1lig&t alications include t&e #RLsegment GasservicesaiFlig&tTic1et$




"igure #'$ &reating a "ilter

T&e name of t&e 0or1lig&t adater and rocedure t&at are being invo1ed are contained int&e HTT2 2+ST arameters. Configure t&e reorting arameters as s&o,n t&en save t&etransaction$

"igure #)$ &onfiguring reporting parameters

. #reate a monitoring profile

Create a 0RT rofile and start our 0or1lig&t alication transaction definitions.

"igure #*$ &reating W+( profile

T&e rofile is distributed to t&e 0RT agents as s&o,n belo,$

"igure #,$ &onfiguring agent distribution

!4




.4 Defining client groups

3s an alication o,ner? ou need to be able to identif client latforms ,&ic& areexeriencing issues. T&e caabilit for defining client grous can be used to model grousof users from secific locations? or organi9ations? or in t&e case of a business%to%consumeralication? suc& as t&is one? to model t&e client latform running t&e alication. T&is is

ac&ieved b filtering clients according to t&e #ser3gent HTT2 &eader ,&ic& is sent inever HTT2 re:uest.

In t&e 3lication Management Console? define our clients in t&e client vie, as s&o,n int&e figure belo,. T&is examle s&o,s an 3ndroid client 1eing off t&e Bro,ser-escrition,it& value An!roi!5.

"igure #-$ Android client group

In a test environment? it can be useful to aend a dnamic identifier suc& as t&e I2address in t&e client name. T&is can &el to validate t&at grous are being allocatedcorrectl according to latform. Ho,ever in a roduction environment t&is ,ill create aver large volume of data and s&ould be avoided.

"igure #/$ &onfiguring reporting for client groups

.6 Verif"ing W- is capturing !ata using the console

+nce ouEve set%u t&e various 0RT configurations described above? ou ,ill see,or1saces li1e t&e 3lication Interactions s&o,n belo,. In t&is examle? ,e can see t&eclient? transactions and servers.




"igure #0$ Application Interactions workspace

"!




4 #onfiguring &"nthetic -ransactionMonitoring

In t&is section? ou record snt&etic transactions ,it& Rational 2erformance Tester ;R2T<and sc&edule for labac1 in t&e Robotic Resonse Time ;RRT< agent.

T&is section goes t&roug& t&e follo,ing stes$

! Installing t&e 0or1lig&t alication onto a test device

" Configuring t&e test device to use t&e Rational 2erformance Tester rox

( Recording a transaction in Rational 2erformance Tester

' Modif t&e scrit for labac1

) #loading and sc&eduling scrit labac1 in ITC3M for Transactions

4.1 Installing the Worklight Application onto a test !evice

In t&is examle? ,e run t&e a on an 3ndroid 8irtual -evice ;38-<. Similar stes al,&en using a &sical 3ndroid device or an i+S device.

First? ou need to create an An!roi! Virtual Device to run our mobile alication.

In t&e 0or1lig&t Studio ,or1benc&? oen t&e An!roi! Virtual Device Manager .

"igure %1$ Android 9irtual evice Manager

From t&e An!roi! Virtual Devices tab? select 2e,'




"igure %#$ Android 9irtual evice Manager

Fill in our 38- >ame? Target ;t&e desired 3ndroid latform< and S- Card? andt&en clic1 +N to save it$

"igure %%$ Edit Android 9irtual evice :A9;

From t&e 3ndroid 8irtual -evice Manager clic1 Start to launc& t&e 38-$

"(




"igure %'$ 8aunch

T&is ,ill launc& t&e 38- screen disla$

"igure %)$ A9 screen displa!

+en t&e bro,ser in t&e 38- to install t&e native alication from our ublis&edalication site.

*.g.? http$<<3worklight4server5$01/1<appcenterconsole<installers.html

3fter installation? ou ,ill see t&e icon in t&e Apps 2anel$




"igure %*$ Android application panel

4.$ #onfiguring the test !evice to use the ational Performance-ester pro7"

3fter our alication &as been installed on t&e mobile device? ou need to c&ange t&erox settings so t&at t&e HTT2 re:uests sent b t&e alication ,ill be served t&roug& t&eembedded Rational 2erformance Tester HTT2 recording rox.

From &etting(8Wireless an! 2et,orks(8More(8Mobile 2et,ork(8Access Point2ames(8-(Mobile %&$

"igure %,$ Settings

")




"igure %-$ Wireless = networks

"igure %/$ Wireless = networks

"igure %0$ Mobile network settings




"igure '1$ Access Point 6ames

Modif t&e rox settings to use t&e sstem ,&ere R2T /.( is installed.

*.g.? if R2T /.( is installed on 4.!"(.5.!? t&e use t&e follo,ing settings$

"igure '#$ Edit access point

4.) ecor!ing a script in ational Performance -ester

In Rational 2erformance Tester? create a ne, 2erformance Test roJect ;e.g.?GFlig&tTic1et<? t&en create an HTT2 test recording scrit ;e.g.? GBoo1 Flig&ts< under t&is

roJect. In t&e Client 3lication ste? c&oose %nmanage! Application$

"7




"igure '%$ Selecting an 2nmanaged Application

Select t&e HTT2 2rox te? and configure t&e rox ort. *nsure t&e ort numbermatc&es ,&at ,as used in t&e rox settings on t&e mobile device.




"igure ''$ Pro>! +ecorder Settings

Clic1 >ext? c&ec1 t&e accet box? and clic1 Finis&. 0&en t&e recorder starts? R2T ,illrecord an HTT2 traffic t&roug& t&e ort !5/5.

"igure ')$ Application recording

"4




+n our test device? ensure ou start recording before loading t&e alication as ot&er,iseou can miss imortant initiali9ation traffic.

"igure '*$ 8aunch "light(icket app

0it&in our alication on t&e device? execute some 1e transactions ou ,is& to monitor.In R2T? ou ,ill notice t&e NBtes counter increasing in t&e Recorder Control table as t&ea issues HTT2 re:uests to t&e 0or1lig&t server.




"igure ',$ Monitoring the recording

3fter ou &ave manuall comleted all of t&e transactions t&at ou ,ant to record from ourmobile client? ou can sto t&e recorder b clic1ing on t&e &top button in t&e RecorderControl tab. T&e recorded scrit ,ill be s&o,n in t&e Test Contents ,indo,$

(!




"igure '-$ (est contents

4. Mo!if"ing the script for pla"back

3fter recording our transaction scrit? ou need to erform some manual modification inRational 2erformance Tester. T&is is tac1led in t&e follo,ing stes$

! Handling 0or1lig&t aut&entication realms

" +rgani9ing re:uests into &ig&%level transaction stes

( 3dding verification oints

4..1 /an!ling Worklight authentication realms

3ll 0or1lig&t alications are rotected b t,o default aut&entication realms$

• ,l9anti:&3ealm

• ,l9!evice2oProvisioningealm ;&bridnative smart&one environments onl<

T&e first re:uest to t&e 0or1lig&t server ,ill return HTT2 '5! #naut&ori9ed. T&e contentof t&e resonse contains values ,&ic& must be substituted into HTT2 &eaders insubse:uent re:uests.

T&e second re:uest to t&e 0or1lig&t server needs to contain an G3ut&ori9ation HTT2&eader. T&is &eader is not recogni9ed b R2T and needs to be manuall coied from t&erecording into t&e test scrit.




+en u t&e recording file and navigate to G2rox sends to Connection ". @ou can see ont&e rig&t &and side t&at it catured a value for O3ut&ori9ationO as s&o,n &ere$

"igure '/$ Authori?ation heading in the recording

Manuall add t&at &eader to t&e second re:uest in our test since R2T droed it from t&elabac1$

"igure '0$ Manuall! adding header

*nsure t&at t&e &eader no, aears in t&e Re:uest Headers.

Figure '5$ Re:uest &eaders contain t&e 3ut&ori9ation &eader

((




>o, t&at ou &ave all of t&e rig&t &eaders in our scrit? ou need to ensure t&e scritsends values ,&ic& are correctl substituted based uon ,&at is returned b t&e server.0&en ou visit a 0or1lig&t mobile alication? t&e server can generate t,o uni:ueidentifiersP

• W9Instance9ID Q t&is value needs to be assed as a HTT2

&eader in all of t&e follo,ing re:uests.• -oken Q t&is value needs to assed in t&e 3ut&ori9ation HTT2&eader

In t&e testEs resonse bod? find t&e value of t&e uni:ue identifier Q 0LKInstanceKI-$

"igure )#$ &reating substitutions

Hig&lig&t it and rig&t clic1 to create a reference as s&o,n belo,$

"igure )%$ &reating substitutions

T&en name t&is reference as s&o,n$




"igure )'$ +eference name

C&oose Select 3ll and clic1 Substitute C&ec1ed as s&o,n$

"igure ))$ &hecking substitution sites

@ou ,ill see t&e ne, substitution ,ill be c&anged to different color$

"igure )*$ Post4substitution

Create a substitution for token using t&e same aroac&.

()




4..$ +rgani;ing re<uests into high(level transactions steps

@our recording ma contain man &eartbeat re:uests ,&ic& arent needed duringlabac1. @ou can delete most of t&ese? t&oug& be careful not to delete t&e initial t,ore:uests to t&e 0or1lig&t server as t&ese imlement t&e aut&entication c&allenge.

Since R2T onl observes t&e HTT2 traffic? it is unable to rovide meaningful names for t&etransaction stes in t&e recording. It is ticall useful to create transaction stes for eac&adater invocation.

T&e figure belo, s&o,s an examle of a recorded scrit bro1en u into descritivetransactions$

"igure ),$ Modified script

4..) A!!ing verification points

8erification oints in t&e scrit ensure t&at t&e server is returning t&e exected data. T&eare needed to accuratel monitor t&e availabilit of our alication.

3fter ou installed ITC3M for Transaction Integration Suort? ou ,ill see one ne,ersective. S,itc& to t&is ersective to add verification oints to our scrit? eseciallfor Return Code$

"igure )-$ Switch to I(&AM perspective




"igure )/$ Adding verification points

3fter t&at? test our scrit b running it ,it&in R2T$

"igure )0$ +unning !our script within +P(

T&e results s&ould loo1 li1e t&is$

(7




"igure *1$ +P( test results

4.4 %ploa!ing an! sche!uling robotic pla"back in I-#AM for-ransactions

>o, ou are read to uload our scrits and sc&edule labac1 in ITC3M forTransactions.

For details on uloading and sc&eduling scrit labac1 for ITC3M for Transactions?lease refer to t&e follo,ing sections from t&e SmartCloud 32M information center$

*xorting Rational 2erformance Tester scrits

2rocedure$ Selecting transactions for a rofile

6ote$ 0&en uloading our test scrits? set t&e same alication name t&at ou used,it& t&e 0eb Resonse Time agent. *.g.? GFlig&tTic1et. T&is ,ill ensureconsistent resentation in t&e T*2 ,or1saces and 32M #I das&boards.

8erif t&at ou &ave robotic labac1 data in t&e ,or1saces in t&e T*2 console as s&o,nin t&e figure belo,$

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamt.doc_7.3.0.1/rt/User_Guide/Robot/exportingrptscripts.html

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamt.doc_7.3.0.1/rt/AMC_Editor/AMCE_profiles_select_transaction.html

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamt.doc_7.3.0.1/rt/User_Guide/Robot/exportingrptscripts.html

http://pic.dhe.ibm.com/infocenter/tivihelp/v63r1/topic/com.ibm.itcamt.doc_7.3.0.1/rt/AMC_Editor/AMCE_profiles_select_transaction.html




"igure *#$ +obotic data in the (EP console

(4




6 %sing the Application PerformanceManagement %ser Interface

In t&is section? ,e use t&e 3lication 2erformance Management ;32M< #I to manageerformance and availabilit of 0or1lig&t alications. 0e configure and customi9e t&e

32M #I to use t&e monitoring agents covered in t&e revious sections.

6.1 #onfiguring the !ata provi!er

To connect t&e 32M #I to Tivoli Monitoring? t&e Common #I Rest Interface ;C#RI< must beenabled on t&e Tivoli *nterrise 2ortal Server. In t&e Tivoli Integrated 2ortal? create aconnection as s&o,n in t&e follo,ing figure$

"igure *%$ &onnection Panel in (IP

T&e connection in t&e summar table s&ould disla 0+RNI>A as s&o,n belo,$

"igure *'$ &onnection Summar! in (IP

Launc& t&e 32M #I? and clic1 &ettings to configure t&e data rovider. T&e data rovider isautomaticall dislaed in t&e list of available roviders.

"igure *)$ Provider &onfiguration in APM 2I




>ext? lets create an alication ,it& a das&board.

6.$ #reating an application from a template

3dd a ne, alication? create a name and descrition? select an alication from t&e list?and select t&e alication temlate. For eac& node? select one or more resources ass&o,n in t&e figure belo,$

"igure **$ Application &onfiguration Panel in APM 2I

>o,? ou can drill into eac& categor and vie, t&e various das&boards. For instance? t&efigure belo, s&o,s t&e resource das&board for t&e Flig&tTic1et alication$

'!




"igure *,$ +esource ashboard




= #onclusion

3fter ou delo t&is &ased solution? ou ,ill reali9e significant value to,ards our overallalication erformance management strateg. @ou ,ill be able to roactivel detect

erformance and availabilit issues t&at imact t&e end%to%end monitoring. In &ases oneand t,o of t&is solution? ,e &ave seen &o, to delo real%user and snt&etic transactionmonitoring. Finall? ,e introduced resource monitoring in &ase t&ree and observed t&eo,erful features of t&e ,eb server? alication server? database and +S monitoring.

'(



APPENDIX A

P+D%#- V*&I+2&

Pro!uct>#omponent elease>Version 2otes

SmartCloud 3lication2erformance Management

7.6 For t&e 0eb Resonse Time agent? contactsuort to obtain 323R I8'"(74.

For t&e Robotic Resonse Time agent? contactsuort to obtain7.(.5.!%TI8%C3MRT%L3555".

0or1lig&t ).5.6



APPENDIX B

ADDI-I+2A *3**2#*&

&ource %

3lication 2erformanceManagement #serInterface on-eveloer0or1s

&tts$,,,.ibm.comdeveloer,or1sservicemanagementamscamindex.&tml

0&at is 2ort Mirroring &tt$,,,.miarec.comfa:,&at%is%ort%mirroring

Best 2ractices for 3lication 2erformance

Management

&tts$,,,.ibm.comdeveloer,or1sservicemanagementamscamindex.&tml

#nderstanding t&e 2re%defined 3ut&enticationRealms and Securit Testsin 0or1lig&t

&tt$go,or1lig&t.,ordress.com"5!(5("(understanding%,or1lig&t%aut&entication%realms%and%securit%tests

vii

https://www.ibm.com/developerworks/servicemanagement/apm/scapm/index.html


http://www.miarec.com/faq/what-is-port-mirroring



http://goworklight.wordpress.com/2013/03/23/understanding-worklight-authentication-realms-and-security-tests/




http://www.miarec.com/faq/what-is-port-mirroring







®

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IBM ma not offer t&e roducts? services? or features discussed in t&is document in ot&er countries. Consult our local IBMreresentative for information on t&e roducts and services currentl available in our area. 3n reference to an IBMroduct? rogram? or service is not intended to state or iml t&at onl t&at IBM roduct? rogram? or service ma be used. 3n functionall e:uivalent roduct? rogram? or service t&at does not infringe an IBM intellectual roert rig&t ma beused instead. Ho,ever? it is t&e userEs resonsibilit to evaluate and verif t&e oeration of an non%IBM roduct? rogram?or service.

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-he follo,ing paragraph !oes not appl" to the %nite! ing!om or an" other countr" ,here such provisions areinconsistent ,ith local la,'I>T*R>3TI+>3L B#SI>*SS M3CHI>*S C+R2+R3TI+> 2R+8I-*S THIS 232*R G3S IS 0ITH+#T 03RR3>T@ +F 3>@ NI>-? *ITH*R *2R*SS +R IM2LI*-? I>CL#-I>A? B#T >+T LIMIT*- T+? TH* IM2LI*- 03RR3>TI*S +F>+>%I>FRI>A*M*>T? M*RCH3>T3BILIT@ +R FIT>*SS F+R 3 23RTIC#L3R 2#R2+S*. Some states do not allo,disclaimer of exress or imlied ,arranties in certain transactions? t&erefore? t&is statement ma not al to ou.

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Application Performance Management for IBM Worklight mobile apps

-ra!emarks

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Documents

APM_for_Worklight_v1.0