Biggest shifts expected incustomers over the nexttwo years

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By December 2015

the inclusion of smart components in products

predictive analytics

the development of mobile apps

additive manufacturing / 3D

Connecting businesses - Customer-centric Manufacturing

IT security events Unplanned telecoms /IT outages

Volatile currencyexchange rates

Extreme weatherconditions

Most frequent causes of disruptions

Steps to improve supply chain resilience

Identify / eliminate supply chain bottlenecks

Better forecasting to try and predict

demand volatility

Improve information sharing across the supply chain

Improve visibility, alert and

warning systems

APPETITE FOR GROWTH

manufacturers think that bythe end of 2015, additive

manufacturing/3D printingwill transform/disrupt business

processes in their organizations

3D

78%

Top predictions by manufacturers

Sujatha Jayagopal | Sales Director | Manufacturing & Logistics+44 (0) 791 727 7491 | sujatha.jayagopal@cognizant.com | www.cognizant.com/manufacturing

Supply chain resilience

ecapsor eA

15% 11% 11% 10% 9% 8% 8% 8% 6% 6% 9%

55%55%54%52%

An independent research agency interviewed 209 senior business decision makers across leading UK manufacturing organisations.

MANUFACTURING SUCCESS 2014Key trends in the UK manufacturing sector

78% of UK manufacturers are optimistic about their business

prospects over the next 12 months

1%

53% 27% 19%

80% think that as an organisation theycould be more customer-centric, with 58%

believing the lines between manufacturingand service economies are blurring

Growth is not important

Want to keep up with their competitors

Want to out-accelerate their competitors

Don’t mind if they go much faster or slower than competitors

47%

The make-up of the manufacturing sector in 2014

of manufacturersexperienceddisruptionin 2014

®

to read the full reportCLICK HERE

© Copyright 2014, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, withoutthe express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.

demand foradded-valueservices

understanding the needs oftheir customers’ customer

identifying potential newcustomers

understanding how customers use their products

tracking customers frompitch to sale

Manufacturers experiencingsome level of difficulty in:

67

%

interest in customisedproducts4

5%

demand forsupply chaintransparency4

5%

involvementin productdevelopment4

9%

http://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdfhttp://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdfhttp://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdfhttp://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdfhttp://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdfhttp://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdfhttp://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdfhttp://www.cognizant.com/InsightsWhitepapers/Cognizant%20SAP%20Manufacturing%20Success%20Report%202014.pdf