APPLICANT TRACKING SYSTEMS SOFTWARE - … · JANUARY 2017 4 INTRODUCTION This FrontRunners analysis is a data-driven assessment identifying products in the Applicant Tracking …

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APPLICANT TRACKING SYSTEMS SOFTWAREJanuary 2017

CONTENTS4678

3334

Introduction

Defining ATS Software

The Quadrant

ATS FrontRunners Index

Runners Up

Methodology Basics

FRONTRUNNERS9 Greenhouse

10 BambooHR

11 ApplicantPRO

12 Recruiterbox

13 Workable

14 HiringThing

15 PCRecruiter

16 IBMKenexaBrassRing

17 JazzHR

18 PeopleMatter

19 Lever

20 Jobscience

21 HireCentric

22 Ascentis

23 ClearCompany

24 Newton

25 APS

26 TheApplicantManager

27 Zoho Recruit

28 Fitzii

29 SmartSearch

30 JobAdder

31 BirdDogHR

32 myStaffingPro

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INTRODUCTION

This FrontRunners analysis is a data-driven assessment identifying products in the Applicant

Tracking software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.

In the Applicant Tracking FrontRunners infographic, both the Capability and Value axes start at 3.6 and end at 4.7. Scales may differ between quadrants in order to capture the relative positioning of the specific products in each category.

To be considered for the Applicant Tracking FrontRunners, a product needed a minimum capability user rating score of 4.0 and a minimum value user rating score of 4.0. So, all products that qualify as FrontRunners are top performing products in their market. The quadrant positions a product relative to its peers in the market.

http://www.softwareadvice.com/hr/applicant-tracking-software-comparison/#top-products

I N T R O D U C T I O N

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Each product falls within a designated quadrant based on its axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.

QUADRANT CATEGORIES:

» Upper Right = Leaders: Leaders are all-around strong products. They offer the highest value and capability in that market.

» Upper Left = Masters: Masters may have fewer capabilities, but end users value those capabilities highly. Depending on the functionality needed, a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants.

» Lower Right = Pacesetters: Pacesetters may offer a strong set of capabilities, but are not rated as high on value. For example, a Pacesetter might have a breadth of functionality at a higher price point.

» Lower Left = Contenders: Contenders are strong-performing products that have not yet achieved the Value and Capability of the products in the other quadrants. For example, products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price.

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ApplicantTrackingSystems(ATSs)support the recruitment life cycle by automating the

hiring process and greatly relieving the administrative burdens associated with recruiting. ATS systems help organizations centrally manage the resumes and applicant information of job candidates throughout their recruitment efforts.

Software Advice’s FrontRunners quadrant is focused on the North American ATS market. We identify this set of core capabilities for the ATS category: applicant tracking, applicantworkflow and candidate tracking and communications.

In addition, we identify several related features that organizations purchasing an ATS may also need or wish to consider: interview management, onboarding, job posting, assessments, background screening, career development planning, collaboration tools, employee lifecycle management, reference checking, resume parsing, resume search, self-service portal, social media integration and training management.

DEFINING ATS SOFTWARE

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THE QUADRANT

All products that qualify as FrontRunners are top performing

products in their market.

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ATS FRONTRUNNERS INDEX

9 Greenhouse

10 BambooHR

11 ApplicantPRO

12 Recruiterbox

13 Workable

14 HiringThing

15 PCRecruiter

16 IBM Kenexa BrassRing

17 JazzHR

18 PeopleMatter

19 Lever

20 Jobscience

21 HireCentric

22 Ascentis

23 ClearCompany

24 Newton

25 APS

26 TheApplicantManager

27 Zoho Recruit

28 Fitzii

29 SmartSearch

30 JobAdder

31 BirdDogHR

32 myStaffingPro

9

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skill Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDGREENHOUSE

QUADRANT PLACEMENT: LEADERS

4.62 4.55

4.52 4.55

4.75 4.55

4.50 4.80

5.00 4.70

4.68 5.00

4.80 4.00

4.60

4.70

4.60

10


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDBAMBOOHR

QUADRANT PLACEMENT: LEADERS

4.38 4.60

4.39 4.46

4.10 4.73

3.20 4.80

5.00 4.90

4.63 4.70

4.80 4.60

4.60

4.60

4.50

11


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDAPPLICANTPRO

QUADRANT PLACEMENT: MASTERS

4.07 4.39

4.62 4.72

3.15 4.07

3.60 4.90

2.70 3.60

3.90 1.00

4.90 5.00

4.20

2.70

3.80

12


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDRECRUITERBOX


4.06 4.33

4.57 4.69

2.95 3.97

2.70 4.70

3.20 4.20

4.15 1.00

4.70 4.60

3.40

4.10

4.40

13


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDWORKABLE

QUADRANT PLACEMENT: PACESETTERS

4.18 4.10

4.45 4.50

4.15 3.70

3.60 3.40

4.70 4.80

3.65 4.60

3.40 3.00

4.40

2.40

4.40

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDHIRINGTHING

QUADRANT PLACEMENT: CONTENDERS

4.07 4.09

4.60 4.65

4.05 3.53

4.50 3.60

3.60 3.00

3.05 3.60

3.60 3.70

1.60

3.90

3.10

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDPCRECRUITER


3.88 4.26

4.14 4.13

4.05 4.38

3.20 4.40

4.90 4.50

3.20 3.60

4.40 4.70

3.80

1.90

2.70

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDIBM KENEXA BRASSRING


3.88 4.26

4.05 4.02

3.85 4.50

5.00 5.00

2.70 3.40

3.55 3.60

5.00 5.00

5.00

2.10

2.10

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDJAZZHR


3.99 4.06

4.26 4.30

4.40 3.83

4.50 4.60

4.30 4.40

3.05 1.00

4.60 4.20

4.00

2.60

1.00

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDPEOPLEMATTER


3.71 4.22

4.27 4.50

2.35 3.93

3.20 4.20

1.50 2.50

3.93 4.30

4.20 4.20

3.90

3.40

4.20

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDLEVER


3.97 3.93

4.56 4.64

3.35 3.23

2.10 3.20

4.60 2.70

3.40 4.90

3.20 2.70

4.40

5.00

1.00

20


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDJOBSCIENCE


3.89 3.98

4.16 4.19

3.90 3.77

3.60 4.30

4.20 3.40

3.35 1.00

4.30 4.80

4.20

2.20

2.70

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDHIRECENTRIC


3.82 4.03

4.30 4.55

4.00 3.52

3.60 4.20

4.40 2.10

2.68 1.00

4.20 4.80

2.30

3.20

1.00

22


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDASCENTIS


3.82 4.02

4.47 4.25

2.40 3.78

2.70 4.60

2.10 1.20

3.95 4.50

4.60 3.90

4.50

2.90

3.80

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDCLEARCOMPANY


3.85 3.99

4.30 4.32

2.55 3.65

3.60 4.00

1.50 4.10

4.23 1.00

4.00 4.40

4.00

4.30

4.60

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDNEWTON


3.72 4.11

4.24 4.12

2.65 4.10

3.20 4.10

2.10 2.80

3.75 5.00

4.10 4.30

3.60

4.00

3.30

25


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDAPS


3.89 3.88

4.60 4.57

2.80 3.20

2.10 2.90

3.50 3.20

3.55 4.80

2.90 2.70

4.00

2.70

4.60

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDTHE APPLICANT MANAGER


3.98 3.79

4.64 4.68

4.55 2.90

4.50 2.30

4.60 3.50

2.10 4.30

2.30 2.50

1.30

3.80

1.00

27


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDZOHO RECRUIT


4.04 3.67

4.35 4.48

3.95 2.87

3.20 2.90

4.70 4.60

3.53 1.00

2.90 2.90

4.80

4.20

2.20

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDFITZII


3.79 3.91

5.00 5.00

1.70 2.82

1.30 3.50

2.10 1.30

3.48 1.00

3.50 3.80

1.90

4.40

4.10

29


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDSMARTSEARCH


3.76 3.89

4.77 4.77

2.55 3.02

3.60 4.30

1.50 1.30

2.95 1.00

4.30 3.60

1.90

2.70

2.90

30


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDJOBADDER


3.89 3.69

4.40 4.41

3.20 2.97

2.70 2.70

3.70 3.60

3.58 3.60

2.70 2.60

3.60

4.60

3.40

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CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDBIRDDOGHR


3.66 3.62

4.11 4.02

3.15 3.22

3.60 3.90

2.70 2.90

3.28 1.00

3.90 3.80

4.80

2.30

2.10

32


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDMYSTAFFINGPRO


3.60 3.67

4.24 4.25

2.75 3.08

3.60 3.60

1.90 3.30

3.18 1.00

3.60 3.50

5.00

3.10

1.00

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Providers listed as Runners Up were eligible for inclusion in the FrontRunners quadrant,

including having 10+ product reviews, but their value or capability axis score was not high enough for positioning on the FrontRunners quadrant.

RUNNERS UP

ApplicantStack

ATSOnDemand

Big Biller

Breezy HR

BrightMove Recruiting Software

CareerPlug

CATS

CEIPAL-TalentHire

CIPHR

CleverStaff

Comeet

COMPAS for Corporate

Conrep

CrelateTalent

CURA

DATIS

Dayforce HCM

EmpXtrack

Exelare

HireHive

Hyrell Hiring Solutions

iCIMSRECRUIT

iSmartRecruit

JobDiva

Kortivity

PeopleHR

Recruitee

RESUMate

SCOUTRecruit

TargetRecruit

TrackerRMSRecruitment

TriSysRecruitmentSoftware

Vacancy Filler Recruitment Software

VidCruiter

Vincere

Vultus Recruit

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The FrontRunners methodology assesses and calculates a score for products on two primary

dimensions: Capability on the x-axis and Value on the y-axis.

THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on the product’s functionality.

» End-user ratings of one to five stars on the product’s ease of use.

» End-user ratings of one to five stars on the product’s customer support.

» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.

» A score, relative to other products in the market, representing the number of other products that integrate with it.

METHODOLOGY BASICS

http://www.softwareadvice.com/frontrunners-methodology/

M E T H O D O L O G Y B A S I C S

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THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on overall satisfaction with the product.

» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

» End-user ratings of one to five stars on how likely they are to recommend the product to others.

» A score, relative to other products in the market, for the size of the product’s customer base.

» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).

» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.

» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.

M E T H O D O L O G Y B A S I C S

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Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in FrontRunners for a software category, a product must have at least 10 unique user-submitted product reviews across the three Gartner Digital Markets web properties:softwareadvice.com, capterra.com and getapp.com.

http://softwareadvice.com

http://capterra.com

http://getapp.com

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Documents

APPLICANT TRACKING SYSTEMS SOFTWARE - … · JANUARY 2017 4 INTRODUCTION This FrontRunners analysis is a data-driven assessment identifying products in the Applicant Tracking …