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    Chapter 12:

    APPLICATION IN MANUFACTURING SECTOR

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    Applications of management functions of the industry

    Model of information processing system

    Integration of manufacturing applications

    LEARNING OBJECTIVES

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    Introduction

    Mis model of application in manufacturing sector is devided into number ofdifferent processes which are as under given

    - OLTP

    - RDBMS

    - DATABASE

    - INPUT

    - PROCESS

    - OUTPUT

    - UPDATION

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    Model of Information Processing System

    OLTP RDBMS

    DATABASE

    APPLICATION

    DEVELOPMENT

    SYSTEM

    ACCOUNTING QUERY ANALYSIS CONTROL

    PRINT

    PROCESS SCREEN

    STATUTORYCOMPLIANCE KNOWLEDGEUPDATE OPERATIONUPDATE DECISIONANALYSIS ACTIONUPDATE

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    Model of Information Processing System

    The online transaction processing system helps to process input intodatabase

    The system designer develops an application with the objective of

    accounting, transaction based results and providing the reports on the

    same.

    The second objective is to provide query system for assessment of the

    status of record, result or document.

    Threw analysis and control application development and maintained

    process take place.

    After this input process next is report generation and screen display havebeen done.

    At last the updating process take place.

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    Different management effected on mis

    There are various kinds of management and its application which are asgiven beloved.

    - Personal management

    - Financial management

    - Production management

    - Raw material management

    - Marketing management

    - Corporate overview.

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    Personal management

    Pm functions has the primary objectives is providing suitable manpower innumber with certain ability, skills and knowledge as organizations

    demands from time to time.

    Main goal is increase in manpower productivity by resorting following

    techniques.

    1) HR development threw training and upgrade skills

    2) Motivation threw leadership and job enrichment

    3) Promotion and rewards threw performance appraisal

    4) Grievance handling5) Structuring the organization

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    Personal management

    Input transaction documents

    - Personnel application form

    - Appointment letter

    - Attendance and leave record

    - Biodata,self and family

    - Production/productivity data on jobs

    - Wage/salary agreements

    - Record of complaints, accidents etc

    - Industry data

    - Records of sources of manpower

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    Personal management

    Applications:

    Accounting

    - Attendance

    - Manpower

    - Leave

    - Salary/wages

    - Loans and deductions

    - Accidents

    - Production data

    - Skills

    - Bio data

    - Family data

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    Personal management

    Query:

    - Who is who?

    - Strength of section,department,division

    - Number of persons with a particular skills

    - Attendance, leave record of employees

    - Salary/wages of employees

    - Designation and number of personnel detail in organizations

    - Personnel records of employees

    Analysis:

    - Analysis of attendance by a class of employees

    - Leave analysis by a group of employees

    - Trend in leave record

    - Analysis of attendance

    - Analysis of salary- Anal sis of overtime

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    Personal management

    Control:

    - Probable absence versus workload

    - Projection of personnel cost against manpower increase

    - Assessment of accident records

    - Personnel cost versus industry cost

    - Projection of manpower needs and evolving recruitment and training

    programmers.

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    Personal management

    Reports:

    Statutory reports:

    - Attendance records

    - Strength of employees by category-permrent,trainee and apprentices

    - PF,Ledgers and returns

    - IT form

    Information updates:

    - Daily attendence reports

    - Employee strenth

    - Joining and transfer of employees

    - Personnel cost of department,job,product.

    - Periodic statement

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    Personal management

    Operation update:

    - Daily attendance report

    - Overtime versus work completed

    - Projected absenteeism and distribution of workload

    - Cost of personnel by work completed

    Decision analysis:

    - Analysis of attendance for season, festival and by skills.

    - Overtime analysis by department, employees and jobs

    - Analysis of accidents and deciding on safety measures and training

    - Cost analysis by personnel versus jobs vs skills and planning for new

    recruitment

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    Personal management

    Action reports:

    - Recruitment and additional manpower or subcontracting of jobs

    - Acceptance of orders on the basis of workload.

    - Reduction, transfer of employees

    - Preparations of training and development programmers with specific

    needs

    * Most of this reports is useful with top level management

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    Financial management

    Main objective is fulfill financial needs of business from time to time byproviding working capital and organization to achieve goal.

    Other objectives are help organizations with audited financial reports time

    to time.

    Financial management uses variety of tools and techniques which are asunder:

    - Break even analysis

    - Cost analysis

    - Cash flow projections

    - Ratio analysis

    - Roi analysis

    - Management accounting

    - Expense analysis, Auditing and control

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    Financial management

    Input transaction documents:

    - payments: to suppliers,authorities,employees,shareholders,financial

    institutions etc

    - Receipts : from customers,authorities,employees,financial institutions and

    others.- Data from stock exchange of the share prices,consolideted financial

    results of the other companies etc.

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    Financial management

    Applications:

    Accounting:

    - Sales

    - Purchase

    - salary/wages

    - Inventory

    - Expenses

    - Capital purchase

    - Fixed deposits

    -Shareholders funds

    - Income tax, sales tax,exise duty, customs duty

    - Budgets- Fixed assets

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    Financial management

    Query :

    - The query is processed for the following with respective codes as keys:

    - Main account

    - Subsidiary account

    - Locations(factory,branch etc)

    - Documents

    Decision analysis:

    - Cash flow analysis

    - Source and users funds

    - Debtors analysis- Creditors analysis

    - Budgeted analysis

    - Ratio analysis

    - Cost analysis

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    Financial management

    Controls:

    - Account receivable, outstanding beyond acceptance norms

    - Advances to creditors

    - Valuation of non moving inventories

    - Analysis of nonmoving accounts and legal actions

    - Cost overruns beyond norms and action on alternatives- Performance analysis

    Reports:

    Statutory compliance:

    - Tax returns

    - Registers

    - Declarations of creations results to the financial institutions

    - Declarations of financial results

    - Declarations of annual results

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    Financial management

    Information updates:

    - Monthly trial balance, balance sheet and profit and loss account

    - Stock valuation

    - Account receivable

    - Account payable

    - Expanses

    - Cash positions

    - Sales, purchase of assets by certain classifications

    - Overall business achievements

    Operations updates:

    - Statutory returns and reports

    - Tax details

    - Reports on finished goods, dispatches and invoicing

    - Reports on materials receipts and paynments

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    Financial management

    Decision analysis:

    - Break even analysis

    - Roi for choice of investment

    - Trend analysis

    - Cash flow analysis

    - Analysis current, fixed and nonmoving assets

    Action update:

    - Overdue receivables

    - Non supply of goods and services but advance paid

    - Payments to creditors, where penalties are involved

    - Poor usage of fixed assets and disposals

    Production Management

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    Production Management

    Main objective is to provide manufacturing services to the organizations

    The other functions like planning,control,industial engineering,maintaince

    and quality control.

    The organizations of the production management is differ from type of

    production

    The functions goals of the production management are fuller utilization of

    the manufacturing,capicity etc.

    Input transaction documents.

    - Production program

    - Production schedule

    - Process planning sheet

    - Job cart

    - Job status advice

    - Quality assurance rating form

    - Finished goods advice

    - Material re uirement

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    Production Management Applications

    Accounting

    - Quantity of production with respect to a time period

    - Material requirement

    - Rejection quantity

    - Breakdown incidence

    - Labor detail- Machine and facility utilization

    - Labor hours

    Query:

    - Status of job

    - Production program and job schedules

    - Status or availability of material

    - Standard information on machines

    - Standard on skills

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    Production Management

    Decision analysis:

    - Make or buy

    - make or subcontract

    - Use of alternate material

    - Rescheduling and loading of jobs

    - Planning and scheduling of jobs

    - Selection of production facilities

    control:

    The exceptions which need to highlighted are:

    - Hold up a key jobs beyond certain limits

    - Utilization of key facilities

    - Standards

    - Backlog of large number of order and failure to meet promised delivery

    date.

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    Production Management

    Statutory compliance

    - PM should be significant towards legal documents which are related with

    other managements

    - The production hours, general workloads are effected as statutory side in

    pm,.

    Information update:

    - Follow standard

    - Information should kept up to date

    - Data of job hours, production hours etc. Operation updates:

    - The reports highlightedplanned verses actual

    - Job hours, job schedule etc

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    Production Management

    The decision analysis

    - Focuses on specific functions which is helpful in decision making

    - Focused on information,knoledge and bi

    - Analysis take place with help[ of DSS

    Action update:

    - These reports provide information update on the post implementation

    scenario of decisions

    - Measurement of decisions count in this report

    - Help to decision maker with providing a proper infrastructure which ishelpful in future,

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    Raw Material Management(RMM)

    The objective of RMM is to provide material for production,maintainanceand services at economical prices, in an appropriate quantity and quality

    with extra inventory.

    Mainly focused on cost of material

    Deals with supplies of goods

    Managerial task focused on cost of production, the price with the quantity,

    performance of production department etc.

    It is controlled by corporate management and regular checking ,audit take

    place to ensure the procurement of material is done at an economic price.

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    Raw Material Management(RMM)

    Input transaction documents:

    - Purchase requisition

    - Purchase order

    - Receipt of goods

    - Return of goods to supplier

    - Issue for production

    - Return from production

    - Certification of bill for payment

    Application:

    - Forecasting and planning

    - Purchase ordering

    - Goods receipt

    - Inspection

    - Issuing the material

    - Bill assin and control

    R M i l M (RMM)

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    Raw Material Management(RMM) Accounting:

    - Purchase quantity

    - Issue quantity- Stocks

    - Goods returns

    - Rejections

    - Performance

    - Value of purchase

    Query:

    - Query is centre around price,supplier,stock and pending aspects of

    purchase, returns and payments

    - Query may be on item purchased, purchased price, supplier and other

    purchase related detail.

    R M t i l M t(RMM)

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    Raw Material Management(RMM)

    Decision analysis:

    - Decision is based on cost, material quality and quantity of raw material

    - The first major decision is related with price of an item- A DSS is major aspects which proves as helpful to decision maker to take

    decisions

    - Material management performs supporting role to production

    management in decision analysis.

    Control :

    - Performance is evaluated with 4 accounts viz,capital blocksed in

    inventory, number of stock outs affecting production activity, reliability of

    suppliers, cost and purchase.

    - Periodic evaluation required with stocks,rawmaretials etc.

    - The evaluation of non moving and non selling inventory is necessary while

    control process take place in raw material management.

    R M t i l M t(RMM)

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    Raw Material Management(RMM)

    Reports and Displays:

    Statutory Compliance:

    - Stock ledger

    - Value stock statement

    - Octroi register

    - Excise duty returns and registers

    - Custom bonds register

    - Returns on tax

    R M t i l M t(RMM)

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    Raw Material Management(RMM)

    Information Update:

    - There are various information which required regular updating in register

    which are:

    - Price and trend

    - Information about material- New supplies and sources of supplies

    - Tax duties

    - Value of inventory

    - Value of non moving inventory

    - Material information for future usage

    R M t i l M t(RMM)

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    Raw Material Management(RMM) Operations update:

    - Daily goods received register

    - Statements of stocks- Reports on purchase

    - Statements of supplies

    - Statements of payments

    - Statements of supplies received and rejected

    Decision analysis:

    - Stock outs

    - Cost of purchase and overview

    - Value of inventory and analysis

    - Reliability of suppliers

    - Vendor performance

    - Material performance

    R M t i l M t(RMM)

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    Raw Material Management(RMM)

    Action Update:

    Action update take place on decision wise that whether a decision is

    implemented or not.

    Review of action take place and impact can be measures

    Actions is related with vendors,purchase,quality measurement etc.

    M k ti M t

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    Marketing Management

    It is deal with satisfying the consumer

    Scope is identify need of consumer,envolving product concept, designing

    the product

    The activities involves are market research, consumer

    surveys,advertising,sales,promotions,campaign,stocking of products,

    developing ,etc

    Control take place at sales department wise

    It is directly interacted with sales management.

    Marketing Management

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    Marketing Management

    Input transaction documents:

    - customer order

    - Order acceptance

    - Delivery note

    - invoice note, credit note, debit note

    Applications:

    There are several highly process oriented accounting applications of

    marketing management.

    The main accounting activity is sales everything is focused on sales

    The other accounting activities are as given

    Marketing Management

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    Marketing Management

    Accounting:

    - Product sale

    - Product family

    - Sales value

    - Sales tax

    - Dealer

    - Distributor

    - Customer

    - Excise duty

    - Inventory

    - Area

    - Market segments

    - Returns

    - Receivables

    Marketing Management

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    Marketing Management

    Query

    - The queries in the MM are on customer,product,price,stock,sales.

    - It mainly focused on orders, transaction process after order has been

    received

    - It has also on assessment of sales performance and comparison withvarious competitors also.

    Decision analysis:

    - Decision is focusing on prices,orders,discounts,commisions,deciding

    sales terms etc

    - The complexity comes in price decisions

    - Dss is helpful to MM to decide a perfect decision on critical issues on MM

    - There are various application developed to support MM to take right

    decisions

    Marketing Management

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    Marketing Management

    Control:- Control is focused on business goals

    - Control comes with comparisons of sales vs budget, marketing cost vs

    budget cost, product sale vs target fixed

    - Control applies on distributor,dealer,branch and marketing persons,planned sales, competitors review etc.

    - The control applications designed with focusing on decision and action of

    MM.

    Marketing Management

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    Marketing Management Reports

    Statutory reports:

    - taxes and duties- Excise duties

    - Sales tax

    - Audit record and review

    Information update:

    - product sales ledger

    - Sales summary

    - Account receivables

    - Sales analysis

    - Market analysis

    - Competition analysis

    - Contribution analysis

    Marketing Management

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    Marketing Management

    Operation update:

    - Order book

    - Dispatch reports

    - Inventory

    - Invoice

    - Customer complaints

    - Complaints disposed

    Action update:

    - Sales vs. budget

    - Expenses vs. sales

    - Sales growth vs. sales objectives

    - Stock vs. budget growth

    - Complaint vs. number of complaint solved

    Corporate overview

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    Corporate overview

    It is combination of all management

    The top management is informed by each manager threw reports and

    performance evaluation take place according to this reports

    The reports contains note, inner-office memos etc documents

    The basic communication is necessary between various departmentbefore submitting report to top management

    Periodic evolution is necessary

    The main example of corporate overview according to management wise

    is like this

    Corporate overview

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    Corporate overview

    Marketing Production Finance Expenses

    Orders Planned

    productions

    Current assets Revenue

    expenses

    Sales Actual production Current liabilities Capital

    expenditure

    Cost of goods sold Cost of production Current ratio Payment toemployees

    Finished goods

    inventory

    Raw material

    inventory

    Account receivable

    to turn over

    Marketing expense

    Receivables Payables Inventory turnover Other expenses

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