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Individual Effort
Technology Consulting
Are you lost in the Cloud?
Howard Burpee
Professor of Computer Technology at SMCC
And
Principal, Individual Effort LLC
Technology Consulting
207.321.1638
Individual Effort
Technology Consulting
[email protected] Slide 2
Today’s talk:
The content of this presentation can be
downloaded at: http://www.howardburpee.com
Please ask questions at any time.
Oh, and by the way, please don’t turn off
your cell phones… I love to hear the
different ringtones.
Individual Effort
Technology Consulting
[email protected] Slide 3
What is this cloud thingie?
The cloud defined:
◦ Moving services normally performed on a
local system (server or client) onto a remote
system.
◦ Email: But haven't we been doing email in the
cloud (via a web page) forever?
Yes, but now businesses are giving up their own
servers that managed the company email and
subscribing to cloud based email servers.
Microsoft's Office 365 and Gmail
Individual Effort
Technology Consulting
[email protected] Slide 4
The cloud defined:
Other services that have moved into the
cloud:
◦ Backup:
Automatic, encrypted, on the system, and encrypted
when stored in the cloud.
Carbonite is a well know brand used by users and
small businesses.
Fee based
◦ Document management:
Google docs (free) and Office 365 (fee based).
Individual Effort
Technology Consulting
[email protected] Slide 5
The cloud defined:
Other services that have moved into the
cloud:
◦ Storage:
Sky drive, Dropbox, Google Drive, iCloud.
Free
Cloud storage accounts will usually place a folder
linked to the online storage space on your desktop
which will then synchronize between the local and
online folders.
Individual Effort
Technology Consulting
[email protected] Slide 6
Why would you move your "stuff" into the cloud?
A business can save money by not having to maintain their own servers.
◦ Server costs include: space, power, and personnel.
Cloud based backup services provide businesses and consumers offsite backups in different geographic area.
◦ This provides security for the data in case of a disaster.
One of the primary benefits of cloud based document storage is that the data can be accessed from anywhere there is an Internet connection.
Individual Effort
Technology Consulting
[email protected] Slide 7
Why would you move your "stuff" into the cloud?
Users are no longer required to be in the
business network.
Cloud based data can also be accessed by
any device.
◦ Desktop, laptop, smahtphone, tablet.
Cloud based documents can easily be
shared with others.
Individual Effort
Technology Consulting
[email protected] Slide 8
Why would you not move your "stuff" into the cloud?
Security:
◦ Consumers and businesses are afraid that the
servers storing their data might be hacked
and their data compromised.
These are legitimate fears. It has happened.
◦ Cloud based backup services, such as
Carbonite, are very unlikely to be breached as
the data is highly encrypted.
Individual Effort
Technology Consulting
[email protected] Slide 9
Why would you not move your "stuff" into the cloud?
Security:
◦ If your company's customer records that are
stored in the cloud get hacked, who is
responsible for remediation?
You are responsible for your customer's data
remaining confidential.
Is the company you are paying for the cloud service
responsible for some of the costs involved when
the data is hacked?
Individual Effort
Technology Consulting
[email protected] Slide 10
Why would you not move your "stuff" into the cloud?
Availability:
◦ Have you ever lost the Internet connection
from your home or office?
◦ If everything is in the cloud, what do your
employees do when the network goes down? Billy Backhoe accidently digs up a fiber optic cable in New
Jersey.
◦ If all your business documents are in the
cloud, who is backing them up?
Individual Effort
Technology Consulting
[email protected] Slide 11
Why would you not move your "stuff" into the cloud?
Scroogled?:
◦ The companies don't really "read" the emails and
documents. Rather, they scan the data for words.
This is data mining. The data they have mined is used to
sell advertisements, often specific to the user based
upon the data mined.
◦ Mining the data also identifies common threads
among all users.
◦ This is how we get "What's Trending" on the
Good Morning America show every morning.
◦ Fee based cloud services for businesses are not
mining the data.
Individual Effort
Technology Consulting
[email protected] Slide 12
What do you do now?
Choices:
◦ So, what do you do? Do you take your stuff
into the cloud?
You pays your money and you takes your chances.
A quote I attribute to Popeye…
Individual Effort
Technology Consulting
[email protected] Slide 13
One more cloud thingie:
The coolest service that you can get in
the cloud is Google Voice.
◦ In a business environment this is called
Unified Communications (UC).
A free service from Google. You may have to apply.
Individual Effort
Technology Consulting
[email protected] Slide 14
The coolest thing:
Google voice. You get to choose a phone number. This can be setup to spell something.
Includes the ability to: Set to ring on multiple different phones: home / cell / work
at the same time.
Voice mail capabilities that will email you the voice mail converted to text, and will text you the voice mail also.
Allows you to send texts when logged in to your account.
Very cool, but… I have tried to use this number as an emergency contact number where it will send a text to my cell and it has sometimes taken several hours for me to receive the text.
Individual Effort
Technology Consulting
[email protected] Slide 15
Moving on…
Please remember, questions at any time.
Now that we've got our head out of the
clouds... let's talk about a new computer.
Individual Effort
Technology Consulting
[email protected] Slide 16
It’s time for a new system:
If it's time for a new business system, you need to talk to your boss.
For yourself, should you buy a Mac, a PC, a Chromebook, a tablet?
◦ First, desktop or laptop?
◦ Laptops are great, but very hard to repair, and subject to more dangers than a desktop (droppage, spillage, etc.).
I never recommend purchasing an extended warranty for a desktop, but I always recommend one for a laptop. Insurance for droppage, spillage, etc. is also available.
Individual Effort
Technology Consulting
[email protected] Slide 17
It’s time for a new system:
Second, Mac or Windows?
◦ Apple make a superior computer, but....
They are at least three times as expensive as a
basic, equivalent, Windows based system.
They are not as impervious to viruses and other
malicious software (Malware) as most Mac users
assume.
Individual Effort
Technology Consulting
[email protected] Slide 18
Mac or Windows:
Windows computers are considered to have more problems, but...
◦ You can buy three for the price of one Mac.
◦ There is much more technical support available just because they are more common systems.
◦ There is much, much, more free software (applications, utilities, etc.) available for Windows systems.
◦ They are much more likely to be the systems you use at work, so it makes more sense to use them at home.
Individual Effort
Technology Consulting
[email protected] Slide 19
Chromebooks?:
Google is now competing in the laptop market with a system called a Chromebook
◦ These systems are laptops, usually smaller sized, with the Chrome operating system created by Google.
◦ They come with "everything" you need, but are limited to services provided by Google (Google docs, etc.).
◦ They are also advertised as including anti malware software and automatic updates.
I saw one at Sam's Club with a 13" screen for $229!
Individual Effort
Technology Consulting
[email protected] Slide 20
Oooh, I want a tablet:
But you say "I want one of those tablets
that do all that magic stuff they show on
TV!"
◦ Tablets are great, if you don't actually need to
do any work on one.
◦ Versions:
Apple iPad (new version coming out this week).
Microsoft Surface (also new versions coming out
this week).
The business version of the Surface, the Surface Pro,
is around $900!
Individual Effort
Technology Consulting
[email protected] Slide 21
Oooh, I want a tablet:
Samsung Galaxy tablet
◦ This, and many other tablets from other
manufacturers, runs the Android operating
system which is also made by Google.
The Android OS also runs on many smahtphones
and has at least as many "apps" as the Apple
devices.
I recommend a tablet after you have
purchased a full blown laptop or desktop.