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Defining the Need for Local Alarm IntegrationMost government and institutional campuses have on-site dispatch centers; or similarly staffed command and control facilities. Typically the facilties have a Computer Aided Dispath (CAD) system for managing “Calls for Service” or events, and many agencies will have alarm monitoring infrastructure via alarm receivers or automation systems.
Integration of the Alarm system to the CAD system has traditionally been a custom undertaking due to the very specific needs of the alarm equipment and specially designed CAD interfaces. There needs to be an efficient means for this communication to process and be translated properly in the case of emergencies and alarm interactions overall.
CommSys approached these challenges and refined the ConnectCIC product offering to address the efforts to tie the two together. The ASAP Local products have proven to be a cost-effective transport mechanism to deliver the alarm messages to dispatch centers.
What is ASAPThe Automated Secure Alarm Protocol (ASAP) program is a computer-aided dispatch system designed by the Central Station Alarm Association (CSAA) and the Association of Public Safety Communications Officials (APCO Int'l).
This protocol was founded through the joint partnership of APCO, CSAA and NLETS – receiving government recognition and funding since 2010.
Improving Alarm ResponseThe protocol reduces the two- to three-minute relay currently in place by allowing a computer at the dispatch center to process data.**
ASAP to PSAPThe ASAP Protocol is an ANSI standard service offered by the Central Station Alarm Association (CSAA) to Alarm Monitoring Central Stations to delivery alarm signals to emergency response centers (public safety answering points or PSAPs) on the Criminal Justice Networks.
Major CAD vendors have implemented or are implementing the ASAP Protocol.
CommSys manages the technical operations of the ASAP Service for the CSAA. Consequently we understand the technical details of communications between Alarm Automation systems and CAD systems.**
ASAP LocalProduct Family
The CommSys “ASAP Local” products integrate locally monitored alarms with command and control systems.
The Automated Secure Alarm Protocol (ASAP) is a national program that is the next generation for the processing of information from alarm monitoring stations needing emergency dispatch.
ASAP Local provides the integrated solution in a “write once” process to ensure uniform communications through ASAP Services. This is a fully compatible integration and currently coexists with CSAA’s ASAP Service by providing value to the agency and facility for: • Quicker Response • Accurate Communications • Accountability
Currently there are three ASAP Local products: •ASAP Local Bridge •ASAP Local AAS •ASAP Local CSCEach product addresses a facet of the complex integration requirements for alarm monitoring by:
•Using “open” standards
•Allowing both local and commercial alarm access
CommSys’ unique knowledge of CAD, ASAP and CJIS systems provides insight to implementation of integration for alarm flow of both locally and commercially monitored alarms (via ASAP Service).
Why is CommSys providing this option? • Our knowledge and insight to CJIS regulations, CAD systems, Alarm processes and the work we have done in building such systems • The existing architecture within the CommSys ConnectCIC Solution provides an ideal and expeditious path to integration • Lagacy involvement with the founding CSAA program and the intent for innovation places us in a proactive position
Automating the Communication ConnectCIC ensures the interface between the alarm and dispatch facility communicates the required transactions in an automated processes to reduce dispatcher interaction:
• Address Verification Transactions
• Alarm Processing
• “Chat” Function
• Call Status Updates
The ASAP Local Family of Products offer a variety of methods for delivering ANSI Alarm Exchange XML between government agencies and institutional entities via the state message switch.
The existing architecture within the CommSys ConnectCIC Solution provides an ideal and expeditious path for secure integration to locally and commercially monitored alarm services and the facilities supporting their system.
Why ConnectCIC?ConnectCIC is a middleware solution for public safety solution providers to efficiently deliver, and support, integrated CJIS access to their end users via their application.
There’s more to CJIS Integration than technology. ConnectCIC provides more than a ‘connection’ to crime information, but also comes with the knowledge CommSys has built-on for over two decades in the public safety solution arena.
Automatically leverage accessibility in 47 states when writing to the ConnectCIC API, an XML schema specification.
ASAP to PSAP provides the automated process for reducing the need to invest in “One Off” custom solutions while eliminating lag time and complicated manual processes to eliminate human error.
CommSys provides a solution that CAD providers embrace as a more efficient and cost effective means to interact with the alarm provider and communicate with the local agencies that support the facilities they serve by feeding area alarms quickly - IE: Campus police receive an alarm for a fire situation and are easily able to feed a “call for service” quickly to City Fire/EMS
**reference: Steve Correll, Nlets Executive Directorwww.nlets.org
ASAP defined via:www.csaaul.org/ASAPProtocolWhitePaper.pdf
CSAAASAP
Service
Nlets/ State CJIS
Systems
CampusCAD System
AlarmAlarmAlarmAlarmTriggerTriggerTriggerTriggerTriggerTriggerTriggerTriggerTriggerTriggerTriggerTrigger
Local AlarmAutomationReceivers
ASAP Local products enable agencies to integrate locally managed and monitored alarm systems into their CAD system using the industry standard ASAP Protocol. All while still maintaining compatibility with the national ASAP to PSAP Service.
ASAP Local AASASAP Local BridgeThis product is designed to “bridge” between an agency’s alarm automation equipment and their CAD system
ASAP Local Bridge emulates the CSAA’s ASAP to PSAP Service on the local level
Allows commercial automation systems to communicate to the CAD system
Remote Alarm Transmission – Allows alarms to transmit to other PSAPs (optional)
ASAP Local CSCCentral Station Capability (CSC) provides the features of AAS, as well as, a UI for managing alarms via ASAP
CSC provides automated routing of local alarms
Prcoessing of alarms to external agencies (ie - fire) are handled in full functioning ASAP UI
Supports ASAP Messages: - Address Verification - Alarm - Updates
Not intended as a complete automation platform
Automatic Account Server (AAS) is designed to interface CAD to Alarm Receivers or Event Handling systems
Manages Account Address Database: Key requirement for building ASAP compatible messages
User Interface (UI) for management capability of alarm account information
Address Verification against CAD system to ensure homogenous information across systems
AAS provides configurable ruleset to determine what events should be transmitted to CAD Support for all ASAP Messages
Supports transmission of location Pre-Plan information via ASAP Update Message Requests (#PREPLAN)
Full Logging of events
Call 800.842.8225 for more details
CJIS Integration Specialists
Developed and Provided by:
ASAP LocalConnectCIC Solution
ASAP Local Provides: Automatic or one button transfer from Alarm System to CAD saves time and keystrokes
Integrated communication to feed other extended agencies, stations and facilities
Validates addressing between CAD and Alarms
ASAP LocalProduct Family
Our goal is to provide our users with reliable software technology, products, service and information to help their business thrive.
If you have any questions or need additional information on our products or services, please feel free to contact us:
CommSys, Inc.Dayton, OH 45439
800.842.8225937.220.4919 :fax
CommSys, Inc. has over 20 years of experience in developing and implementing technology solutions that provide strategic assets to solution providers in the public safety service and technology supply; along with those involved in state, regional and national agencies requiring access to Criminal Justice Information Systems (CJIS).
We continuously build and maintain relationships with those operating the CJIS environments in order to stay up-to-date on agency requirements, legislation, expectations and the overall technology knowledge needed to manage integration development. We are always obtaining insight and information on changes before they become policy. We do this to ensure we are aware of new requirements before they are implemented, and this helps to ensure CJIS required changes are manageable, seamless processes and smooth transitions for our partners and end users.
The CommSys team makes all the difference, and by partnering with CommSys, solution providers benefit from the unmatched expertise from our IT and engineering professionals. These professionals apply their incredible depth of experience - combined with broad technical knowledge of all IT systems - to deliver the right technology to meet our public safety solution providing partners’ business challenges.
The CommSys team makes all the difference, and by partnering with CommSys, solution providers benefit from the unmatched expertise from our IT and engineering professionals.
CJIS Integration SpecialistsREV. 09.2015 D
Licensing LimitationsThe ASAP Local license does have some use restrictions:
- Not intended to compete with Central Station Alarm Association (CSAA) and their participants in the ASAP to PSAP Service - Can’t be used in providing monitoring services to other entities [generally]
- Specifically excludes revenue and commercial accounts generating residential
The ConnectCIC™ ASAP Local solution boosts the alarm system and CAD suppliers’productivity and efficiency while improving the ability to deliver integrated CJIS access,and more importantly,y,y provide value to the end user with this packaged, yet customizable,solution saving alarm dispatchers time in processing “calls for service” and eliminating theneed for visual look ups, potential keystroke errors and unnecessary delays when safetyand security are at their highr highr est risk.
Intended Customers: Government Agencies Institutional Entities ~ Universities ~ Hospitals
Commercial Entities with in-house or unusual infrastructure (ie - railroads and refineries)
Considerations and allowances:Government to Government is allowableEmployee/VIP situations are allowed
