ASQ Certification Programs

What is ASQ Certification?

A formal recognition by ASQ that an individual has demonstrated a

proficiency within, and comprehension of, a specified Body of Knowledge at a

point in time

What is ASQ Certification?

• Internationally accepted and recognized

• Recognition of excellence for 44 years

• Endorsed by over 125 corporations

ASQ Certification Programs

Certifying individuals for over 44 years

17 various certification programs from basic to advanced

Certified over 120,000 individuals globally

Key Benefits to Members

• Gain new skills and upgrade proficiency

• Source of professional and personal pride

• Investment in career

Key Benefits to Organizations

• Investment in the company’s future

• Perfect and share new techniques in the workplace

• Knowledgeable employees that assure product/service quality

Exam Development Process

• ASQ uses ISO 17024 to develop our programs.– International standard that sets criteria for an

organization's certification program for individual persons.

• Standard used by Certifying Agencies• Ensures defensibility and reliability• BoK reviewed every five years

ASQ Certifications• Quality Auditor• Biomedical Auditor• HAACP Auditor• Calibration Technician• Master Black Belt• Six Sigma Black Belt• Six Sigma Green Belt• Quality Improvement

Associate• Quality Process Analyst• Software Quality Engineer

• Manager of Quality/Organizational Excellence

• Quality Engineer• Quality Technician• Quality Inspector• Reliability Engineer• SME/AME/Shingo

Prize/ASQ Lean Certification

• Pharmaceutical GMP Professional

Certified Quality Engineer 1968

Certified Quality Technician 1970

Certified Reliability Engineer 1972

Certified Quality Inspector

1984

Certified Quality Auditor 1987

Certified Manager of Quality/ Org Excellence 1995

History of Certification

Certified Software Quality Engineer

1996

Certified HACCP Auditor 2000

Certified Quality Improvement 2001 Associate

Certified Six Sigma Black Belt 2001

History of Certification

Certified Biomedical Auditor 2002

Certified Calibration Technician 2004

Certified Quality Process Analyst 2005

Certified Six Sigma Green Belt 2006

Certified Pharmaceutical GMP 2009

Certified Six Sigma Master Black 2010 Belt

History of Certification

New Certification Test Specifications Workshop

Item-Writing Workshop

Item-Review Workshop

Exam-Review Workshop

ReviewCamera-Ready

Version

Administer Exam

Item Analysis & Scoring Changes

Score and Notify Candidates

Cut-Score Study

Body of Knowledge (BOK) published for Exam Preparation

Job AnalysisWorkshop

Steps in Exam Development

Exam Development Process

Exam Development Meetings:• Job Analysis Meeting (every 5 years)• Test Specification (every 5 years) • Item Writing • Item Review • Exam Review (prior to each administration)• Cut Score (after 1st administration)

Job Analysis Workshop

• The results of the Job Analysis is used to develop a Survey, which is sent to current holders of the certification.

• Their responses are compiled for the next step in the process: Test Specifications

12 Subject Matter Experts – 2 day workshop

Test Specification Meeting

To identify various Tasks and Knowledge areas that are essential to an individual in

the performance of their professional duties.

Develop the Body of Knowledge (BoK) and subtext

12 Subject Matter Experts – 2 day workshop

Item Writing Workshop

To write Valid and Reliable items, for use in evaluating a candidate’s knowledge and ability or skill level on a variety of topics.

16 Subject Matter Experts – 2 day workshop

Item Review Workshop

To ensure the quality of newly created questions. Each reviewed for accuracy

and to ensure they are linked to the correct area of the BoK

12 Subject Matter Experts – 2 day Workshop

Exam Review Workshop

To produce a final exam that meets test specifications and accepted assessment

standards

12 Subject Matter Experts – 2 day workshop

After Exam Administration

• Each examination question is reviewed using a variety of statistical methods

• Examinee comments are also reviewed • Questions that did not perform as expected

are reviewed with the appropriate subject matter experts

• A determination is made on these flagged items in terms of how to score them

Assessment Concerns: Validity

• Evidence that the test is measuring what it says it will measure.

• Processes that provide test validity evidence include:

Test Specifications

Body of Knowledge (BOK) Test Question Classification Reference Text & Rationale

Assessment Concerns: Reliability

Is the behavior being measured consistently?• Consistency is based on

– Test Length– Consistency in Test Administration

– Clarity of Questions– Appropriateness of Questions

Cut Score Study

• Develop a statement describing the expected performance of a borderline candidate

• Estimate the difficulty level of each examination question

• Recommend a Passing Score

12 Subject Matter Experts – 2 day workshop

Exam Development Overview

• A rigorous process that ensures legal defensibility and face validity

• Involves 64 Subject Matter Experts for first examination

• Utilizes customer feedback as well to continuously improve the process and examinations

Exam Development Overview

After first administration additional workshops may be required to ensure appropriate number of questions in the exam bank:

- Item Writing

- Item Review

Prior to each administration:

- Exam Review

Recertification

Recertification verifies that you have

maintained the same knowledge level

you demonstrated when you originally

passed the exam

Who Has to Recertify?

Manager CQE CHA

CQA CBA CRE

CCT CSQE CPGP

Six Sigma Black Belt

Six Sigma Master Black Belt

Recertification Requirements

18 RU credits over three years

Credits earned through:

Employment

Professional Development

Education

Society Involvement

Certifications

Publishing

Professional Development: Seminars /

Workshops/Conferences

Society Involvement: Exam Proctor Meeting/workshop attendance Committee member Officer

Recertification Requirements