ASSERTIVENESS OF ENGLISH DEPARTMENT STUDENTS AT

UNIVERSITY OF MUHAMMADIYAH MALANG

THESIS

By :

NONIK ROSITA M. SIAGIAN

07360187

ENGLISH DEPARTMENT

FACULTY OF TEACHER TRAINING AND EDUCATION

UNIVERSITY OF MUHAMMADIYAH MALANG

APRIL 2013

ASSERTIVENESS OF ENGLISH DEPARTMENT STUDENTS AT

UNIVERSITY OF MUHAMMADIYAH MALANG

THESIS

This thesis is submitted to meet one of the requirements

to achieve Sarjana Degree in English Education

By :

NONIK ROSITA M. SIAGIAN

07360187

ENGLISH DEPARTMENT

FACULTY OF TEACHER TRAINING AND EDUCATION

UNIVERSITY OF MUHAMMADIYAH MALANG

APRIL 2013

ii

iii

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MOTTO AND DEDICATION

MOTTO

“Everyone has dreams. Only those who appreciate the process of

the journey can experience them while awake”

Matt Maresca

DEDICATION: I dedicated this thesis to:

My beloved my Father,

My beloved Mother,

My Sister,

My Friends.

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ACKNOWLEDGEMENTS

Alhamdulillah, praise be to God for endless guidance and mercy in the

completion of this thesis.

To share my debt and thank, I would sincerely appreciate the following

individuals from whom I received valuable things from the beginning up to the last

process of writing this thesis, they are:

1. Parlindungan Siagian and Y. Endang Hutapea (my wonderful parents who

always give me love, advices, prays and supports).

2. My first advisor, Drs. Jarum, M.Ed, for the worthy advice and suggestion,

helpful correction to complete and finish the thesis.

3. My second advisor Dra. Erly Wahyuni, M. Si for the worthy advice and

suggestion, helpful correction to complete and finish the thesis.

4. Friends that the writer could not mention one by one for their help during the

preparation of this thesis.

Hopefully Allah SWT will give them in return all for good things that have been

given to her. Amin.

Malang, April 22, 2013

The Writer,

Nonik Rosita M. Siagian

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ASSERTIVENESS OF ENGLISH DEPARTMENT STUDENTS AT UNIVERSITY OF MUHAMMADIYAH MALANG

ABSTRACT

Academic anxiety during education is the most important kind of anxiety in

teen years. It threatens students’ psychological health and affects their efficiency, aptitude, personality formation, and social identity. Academic anxiety is a general expression which refers to a social phobia or social anxiety in which the person falters in their function and cannot confront situations assessing themselves such as examinations. Based on the researcher’s observation to the third semester students of English Department UMM, it was found that anxiety could be seen from the students who were less of assertiveness, particularly for students who studied in the classroom. Therefore, this research aims to know the level of assertiveness of English Department students in UMM.

The research design in this research was descriptive quantitative. The population of the study was 287 English Department students taking Structure III subject which were from 11 classes. From the population, 60 students were chosen as the sample of the study with cluster random sampling applied in it. The collected data were based on questionnaire of Rathus Assertiveness Schedule (RAS).

The results of this study found that among 60 students, there were 34 students (57%) of middle level of assertiveness, 23 students (38%) of high level of assertiveness, 3 students (5%) of low level of assertiveness. Then, the result of the mean score of the assertiveness through the questionnaire was 27. It showed that the students who belonged to the medium level were the most frequent in term the assertiveness. Medium level of assertiveness showed that the English Department students indicated a general discomfort in requesting what students want, difficulty in refusing what they do not want, and hesitation in expressing their feelings. It means there were most assertive behaviors at English Department students which showed that there were many students who had average assertive ability to tell their classmates or lecturers about their needs or ideas clearly and directly in the classroom or in their college activities. This level of assertiveness could help the students understand every lesson taught by their lectures.

Keywords: assertiveness, student, and level

The 1st Advisor, The Writer,

Drs. Jarum, M.Ed Nonik Rosita M. Siagian

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TABLE OF CONTENTS

THE TITLE .................................................................................................... i

APPROVAL ................................................................................................... ii

LEGALIZATION ........................................................................................... iii

MOTTO AND DEDICATION ........................................................................ iv

ACKNOWLEDGEMENTS ............................................................................ v

ABSTRACT ................................................................................................... vi

TABLE OF CONTENTS ................................................................................ vii

CHAPTER I : INTRODUCTION

1.1 Background of the Study .................................................................. 1

1.2 Statement of the Problem ................................................................. 3

1.3 Purpose of the Study ......................................................................... 3

1.4 Significance of the Study .................................................................. 3

1.5 Scope and Limitation......................................................................... 4

1.6 Definition of the Key Term ............................................................... 4

CHAPTER II :. REVIEW OF RELATED LITERATURE

2.1 Assertiveness .................................................................................... 6

2.1.1 Definition of Assertiveness ...................................................... 6

2.1.2 The Use of Assertiveness ........................................................ 7

2.2 The Difference Between Passive, Aggresive and Behavior ................ 8

2.3 Characteristics of Assertivenes .......................................................... 10

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2.3.1 Verbal Characteristics ............................................................. 10

2.3.2 Non – Verbal Characteristics .................................................... 11

2.3.3 Thingking Style ....................................................................... 11

2.3.4 Payoffs .................................................................................... 11

2.3.5 Price ......................................................................................... 12

CHAPTER III :. RESEARCH METHODOLOGY

3.3 Research Design .............................................................................. 13

3.2 Population and Sample ..................................................................... 14

3.3 Research Instrument .......................................................................... 15

3.4 Data Collections and Analysis .......................................................... 16

CHAPTER IV :. RESEARCH FINDING AND DISCUSSION

4.1 Research Finding .............................................................................. 20

4.2 Discussion ........................................................................................ 22

CHAPTER V : CONCLUSION AND SUGGESTION

5.1 Conclusion ....................................................................................... 31

5.2 Suggestion ........................................................................................ 32

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