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ATTITUDE

GOD I S NO WH ERE We can also be read as

GOD I S NOW H ERE

Everything depends onhow do we see anything.

Atti tude is the way we seeit.

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Scene # 1

Dont falldown !!!

A little girl is hanging on a tree and the concerning mother reacts immediately

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Scene # 2

Hold ontightly !!!

What do you think is thedifference in both scenes ??

Similar sort of scene but this time, the mother reacts with different words

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Scene # 1 Scene # 2

What happens next .

Similar instructions resulted in different results

O

oops

http://www.easyfreesmileys.com/

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WHAT MAKES YOUR LIFE 100% ?

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

A T T I T U D E1 20 20 9 20 21 4 5

K N O W L E D G E11 14 15 23 12 5 4 7 5

H A R D W O R K8 1 12 4 23 15 18 11

S K I L L S19 11 9 12 12 19 =

=

=

=

82

96

98

100

Let each letter of the alphabetic has a value equals to it sequence of the alphabetical order:

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BEST QUOTES ON POSITIVE ATTITUDE

Whether a glass if half-full or half-empty, dependson the attitude of the person looking at it.

There is a better way for everything. Find it.

A positive attitude is not a destination. It is a wayof life.

The difference between a successful person and

others is not a lack of knowledge, but rather a lackof will.

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ffect Physiological indicators I dont like

Verbal statements my boss.about feelings

ehavioral Observed behavior I want tointentions Verbal statements transfer to

about intentions another dept .

ABC Model of an Attitude

Component Measured by Example

ognition attitude scales I believe myVerbal statements boss plays

about beliefs favorites.

A

C

B

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components of attitude.

Emotion Information BehaviorEx- emotion involves persons feelings & affects

positively- Customer services executive.negatively- to receive a bill from Police station

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Sources of Attitude

Is acquired from parents, teacher and othermember of peer group.

ex- a child begins his schooling and interactswith people so his attitude will be influencedby people whom he admire, respect hate, fearetc.

. We wish to align with the behavior of whomwe look up to .

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Ex- company get their product endorsed bytheir popular personality.

Myth - one can not bring change

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Anna Hazare have changed the attitude of several

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Functions of Attitude.

The Adjustment Function. Attitude often helpadjust to their work environment. Ex- welltreated employee

The Ego- defensive Function. Attitude helpsthem defend their self- image. Ex- oldermanager.

The value Expressive Function. Ex- managerfocus on ethic

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Changing Attitudes.

Barriers to changing attitudes1 Prior commitments2 Insufficient information- case SBI

Required for changing attitudes1 Provide new information2 Use of fear3 Resolving Discrepancies4 Influence of Friends & peer

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Antecedents of work Related Attitude:PA/NA

NA- Negatively a ffected reflects a personalitydisposition to experience negative emotionalstates; those with high NA are more likelytend to feel nervous, tense, anxious, worried,upset and distress.

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Meet Diya. She is a young MBA Graduate working as a management executive in

an MNC. Apparently, she is a normal girl. But if you talk to her personally andobserve her behavior, you will not fail to notice a number of her self centeredproblems. Let us see how she passed her yesterday. In the morning, when shewas about to leave her home for office, her younger sister asked her to do somedomestic work on her way to office. Diya suddenly got angry at her sister and toldher that she usually troubled her whenever she was running out late.

The moment she got into to the office, she could come to know that themanagement had given some important assignment to Seema one of hiscolleagues. Diya felt jealous of Seema and she could not hide it while she wastalking to her other colleagues in the department. In the afternoon her weekly

report was returned to her by her boss with a request to rewrite it immediatelyby incorporating the comments which the boss had written in the margin of thatreport. Diya read the comment of her boss and felt guilty, depressed and anxious.

In the evening when she returned home, she found that her sister had somevisitor and she was engrossed in talking to them. She suddenly felt neglected andrejected. She went to her room and sat at her table doing nothing except licking

her own wounds. What happened yesterday is a typical example of what happens in the day to day life of Diya. Of course, she knows that the frequent emotional upset whichshe experiences lower her efficiency at work and keep her in a disturbed state ofmind. But she does not know what to do about these emotional upsets.

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Meet Raju. He is a young MBA Graduate working as a management executive in

an MNC. Apparently, he is a normal boy. But if you talk to him personally andobserve his behavior, you will not fail to notice a number of his self centeredproblems. Let us see how he passed his yesterday. In the morning, when he wasabout to leave his home for office, his younger sister asked him to do somedomestic work on his way to office. Raju suddenly got angry with his sister andtold her that she usually troubled him whenever he was running out late.

The moment he got into to the office, he could come to know that themanagement had given some important assignment to Sumit one of hiscolleagues. Raju felt jealous of Sumit and he could not hide it while he wastalking to him other colleagues in the department. In the afternoon his weekly

report was returned to him by his boss with a request to rewrite it immediatelyby incorporating the comments which the boss had written in the margin of thatreport. He read the comment of his boss and felt guilty, depressed and anxious.

In the evening when he returned home, he found that her sister had some visitorand she was engrossed in talking to them. He suddenly felt neglected andrejected. He went to her room and sat at her table doing nothing except licking

his own wounds. What happened yesterday is a typical example of what happens in the day to day life of Raju. Of course, he knows that the frequent emotional upset which heexperiences lower his efficiency at work and keep him in a disturbed state ofmind. But he does not know what to do about these emotional upsets.

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1Q why do such people become emotionallydisturbed and take excessive stress that mightresult in serious health related problem?According to Dr Albert Ellis Rational BehaviorTherapy how will you help the person to comeout of the problem?

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Our focus will be job related attitude.

O.B focus on three Attitude .

1 Job satisfaction.

2 Job involvement .3 organizational commitment.

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Job Satisfaction a pleasurable or positive emotional state

resulting from the appraisal of ones job or jobexperience. It is an emotional response to a job. It can be

inferred but not seen. Individual's drive from his job depends on the

extent to which outcomes meets hisexpectation .

ex- If someone feels that his salary & autonomyin his company is better than his friend inother company .

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Job satisfaction- reflects other attitude.a] The work itself.

b] pay.c] promotion.d] supervision.e] coworker.f] working condition.

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Outcome of job satisfaction.

Satisfaction & productivity- There is no strongrelationship between it. It has other variablessuch as reward.

Satisfaction & turnover- only moderaterelationship.ex- high job satisfaction will not eliminate but

help reduce. While job dissatisfactionencourage to switch to other organization.

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Job duration . Individual's commitment- its relation to

committed to job, colleagues and workenvironment.

Countrys economy .

Satisfaction & absenteeism- directrelationship

f

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Job involvement- It refers to extent to which aperson identify himself psychologically withhis job and consider that his performance in job contribute to his self worth .

Organizational Commitment- refers to anemployees satisfaction with a particular

organization and its goal. There are threecomponents of it.

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Work Attitudes: OrganizationalCommitment

Affective Commitment: emot

Continuance Commitment :c

Normative Commitment: obli

OrganizationalCommitment

The strength of anindividuals

identification withan organization

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Successis an Attitude

A short film by Success Television

CharacterPassion

Team

Joy

Service

Motivation

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Successis an Attitude

You Deserve to Succeed

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Successis an Attitude Character

Primary success

comes fromprimary greatness

your character.

Stephen Covey

Author, 7 Habits of Highly Effective People

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Successis an Attitude Joy

If youre enjoying whatyou do.. if you providea service that benefitsa person, then successis a byproduct.

Deepak ChopraAuthor, 7 Spiritual Laws of Success

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Successis an Attitude Passion

To succeed you haveto believe insomething withsuch passion that itbecomes a reality.

Anita RoddickFounder, The Body Shop

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Successis an Attitude Team

You can definesuccess by how many

points you score. Idont define successthat way (its) forthe team to win.

Bill BradleyFormer NBA player and U.S. Senator

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Successis an Attitude Motivation

Getting selfconfidence is atthe heart ofsuccess in everyaspect of life.

Jack WelchFormer CEO, General Electric

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Successis an Attitude Optimism

Successful people

are optimists. Theybelieve they can andwill do it.

Marshall Goldsmith

Executive Leadership Coach

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Successis an Attitude

Go for it!