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Australia Office Supplies Industry Call to Action Seminars July 2010

Australia Office Supplies Industry Call to Action Seminars July 2010

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Australia

Office Supplies IndustryCall to Action Seminars

July 2010

© 2008 GS1

Australia

Agenda

• OSGAG Welcome Address• GS1 – Brief Overview• Basics of Data Synchronisation • Industry Speaker – Rob Zigmann (Officeworks)• Industry Speaker – Martin Rodger (Aust Office)• Industry Speaker – Justin Hansen (OfficeMax)

Morning Tea Break

• Industry Speaker – Froilan de Castro (ACCO)• Proxy Presentation – On behalf of Cameron Webb (Woolworths)• Call to Action• Getting Started• Questions• Seminar Close

© 2008 GS1

AustraliaWho is OSGAG

Office Supplies GS1 Action Group comprises reps from:

• Industry lead group• Inception April 2009• Specific objective to establish an industry standard to

improve merchandising processes across the sector• Today serves to publish/communicate that work to the

OS community of vendors, wholesalers and retailers.

© 2008 GS1

Australia

GS1 in a nutshell

GS1 is a not-for-profit organisation that develops global standards for the identification of goods and services.

GS1 standards foster cooperation and encourage information-sharing worldwide. Using GS1 standards, businesses and organisations can improve the efficiency of their supply and demand chains by adding useful information to any exchange of goods or services.

The global language of

business

© 2008 GS1

Australia

UCC (Uniform Code Council)• USA & Canada• Established : 1972

EAN International• Outside USA & Canada• Established : 1977

Nov 2002 March 2005

GS1 name change

© 2008 GS1

Australia

GS1 around the world

• 30 years of experience • 108 member organisations

representing all points in the supply chain

• Over a million companies doing business across 145 countries

• Over 20 represented sectors • FMCG, healthcare,

transport, defence …• Over 5 billion transactions a

day

A fully integrated global organisation, GS1 was formed in early 2005 from the joining of EAN and UCC.

GS1 is the most widely used GS1 is the most widely used supply chain standards system in the worldsupply chain standards system in the world

Countries with GS1 Member Organizations

Countries served on a direct basis from GS1 Global Office (Brussels)

© 2008 GS1

Australia

The GS1 System

A toolkit for supply chain excellenceA toolkit for supply chain excellence

Global standards for electronic business messagingRapid, efficient & accurate business data exchange

The environment for global data synchronisationStandardised, reliable master data for effective business transactions

Global standards for automatic identificationRapid and accurate item, asset or location identification

Global standards for RFID-based identificationMore accurate, immediate and cost effective visibility of information

GS1 Identification Keys (e.g. GTIN, GLN, SSCC, GRAI,GIAI, GSRN, GDTI) Underpinned by

© 2008 GS1

Australia

Who is GS1 Australia?

Administer & maintain the GS1 System of supply chain standards in

Australia

Current membership 16,000+ companies across multi-industries

In excess of 18 industry sectors

Over 100 staff in Melbourne & Sydney

http://www.gs1au.org

GS1 Australia Office at Mt Waverley, Melbourne GS1 Australia Office at Botany, Sydney

© 2008 GS1

Australia

GS1 working with industry

• Automotive Aftermarket*• Grocery*• Liquor*• Defence*• Consumer Electronics*• Foodservice*• Fresh produce*• Furniture• ICT

• Apparel• Hardware*• Health*• Meat*• Seafood• Steel*• Transport & Logistics*• Office Supplies*• Sport & Leisure*

* Active participation with industry working groupsActive participation with industry working groups

© 2008 GS1

Australia

The Basics of Data Synchronisation

© 2008 GS1

Australia

The continuous and automated exchange of standardised item master data within and between organisations

What is Data Synchronisation?

© 2008 GS1

Australia

Why Synchronise Item Master Data?

Trading partners today see unnecessarily high costs from:

• supply chain information inefficiencies • inaccurate data in transactions• invoices with errors• manual work-around processes to correct inefficiencies

$Synchronised and harmonised master data between trading partners’ systems can promote:

• smooth inter-company flow of goods • better control of supply chain processes• increased data accuracy • reduced costs in the supply chain• a robust foundation upon which the full benefits of

electronic collaboration can be achieved and scaled

© 2008 GS1

Australia

© 2008 GS1

Australia

Benefits shown

© 2008 GS1

Australia

Summary of Benefits

© 2008 GS1

Australia

Operational Benefits

• In Merchandising• Eliminates many manual item setup processes and maintenance

• No more data entry of new items forms

• In Logistics• Accurate cube and weight data allows inbound and outbound

truckloads to be better utilized,

• Improved receiving and put away

• In Store• Reduced “not on file” discrepancies

• Improved on shelf availability

• In Accounting• Reduced invoice discrepancies

• Improves invoice accuracy and associated reconciliation processes

© 2008 GS1

Australia

Merchandising Benefits

Accurate, synchronized data eliminates many manual item setup processes and maintenance.

Improved Sales• New item processes reduced• Merchant administrative time can be reinvested in building sales• Better visibility to more supplier catalogs

Sales Representative Value Add• No need to fill out new item forms for all customers• No need to communicate changes and corrections• More time can be spent building sales

Merchandising Administration• No more data entry of new items forms• Elimination of key entry errors• No more paper trail from

merchandise=>pricing=>logistics=>accounting

© 2008 GS1

Australia

Logistics and Distribution Benefits

Allows inbound and outbound truckloads to be better utilized, reducing freight costs and increasing efficiency

Means inbound truckloads can be received and put away efficiently - reducing time, handling, cost and improving shelf service levels

Synchronized and accurate cube and weight data

© 2008 GS1

Australia

Store Operations Benefits

Improved Customer Shopping Experience• Error free scanning at front end • Improved Planograms for ease in shopping• Improved shelf tag accuracy for price comparisons• Improved on shelf availability

Accurate and synchronized data improves efficiency and thus the customer shopping experience

Improved Back Door Management (DSD)• Reduced “not on file” discrepancies which stop product from

flowing onto the shelves• Reduced invoice discrepancies

© 2008 GS1

Australia

Accounting Benefits

Accurate and synchronized data improves invoice accuracy and associated reconciliation processes

Invoice reconciliation• More invoices will be accurate • More streamlined/timely processes for resolving invoice

discrepancies• Reduced out of period adjustments which will make

financial information more actionable• Reduced receiving quantity errors to be reconciled

© 2008 GS1

Australia

An essential foundation

Source : GMA/FMI Collaboration (AT Kearney, January 2004)

© 2008 GS1

AustraliaGDSN - Global Data Synchronisation Network

• An automated, standards-based global environment that enables secure and continuous synchronisation of item master data;

• Allowing all trading partners to have consistent item data in their systems at the same time;

• It connects retailers and suppliers, via their selected GDSN-certified data pools, to the GS1 Global Registry;

• In Australasia, this data pool is GS1net

The environment for global data synchronisationStandardised, reliable master data for effective business transactions

© 2008 GS1

Australia

What does the GDSN look like?

• Inter-connected network of data repositories or data pools;

• Registration of Items and Parties, and Global Search;

• “Yellow Pages” for location of detailed item information in the network;

• Standards compliant data

• Retailers & Suppliers have single point of access via Certified Data Pools;

• GS1net is one of many GDSN Data Pools

-Suppliers

Global Registry

GS1Netherlands

WWRE GS1France

GS1 US

Inovis

GS1net (Australia)

GS1UK

- Retailers

-Distributors

© 2008 GS1

Australia

What is GS1net?

GDSN compliant Data Synchronisation Service

Administered by GS1 Australia

Based on the global GS1 System of standards

“Trans-Tasman” Data Synchronisation Service

Certified to the Global Data Synchronization Network

© 2008 GS1

Australia

Data Synchronisation Benefits

1. Product Info sent

Errors in transposition

2. Product Info entered

Errors in TranslationErrors in Delivery / Transmission

Fax/ Mail/File transferIncorrectItem #sPricesDescQty

Supplier / Broker Buyer

6. Despatch Advice

3. Purchase Order

7. Goods Delivered

5. Adjusted Purchase Order

4. Query Order Errors

11. Delayed Settlement

8. Query Delivery Errors / Claim for credit

9. Return Incorrect Goods

10. Adjusted Delivery

© 2008 GS1

Australia

Data Synchronisation Benefits

Supplier / Broker Buyer

6. Despatch Advice

7. Goods Delivered

3. Purchase Order

5. Adjusted Purchase Order

4. Query Order Errors

11. Delayed Settlement

8. Query Delivery Errors / Claim for credit

9. Return Incorrect Goods

10. Adjusted Delivery

1. Populates 2. Auto UpdatesVendor Catalogue

© 2008 GS1

AustraliaWhat GS1net is NOTNOT!

EDI Service Provider A B2B Exchange (vertical or horizontal) An Electronic Marketplace An Online Shopping Catalogue An Advance Supply Chain Management System A Promotions Management System A System for Conducting Commercial

Transactions

© 2008 GS1

Australia

Key Functions of GS1net

Data Synchronisation• allows vendors & all Trading Partners to electronically synchronise data

regarding: – New products introductions – Item & Pricing.– Product & price changes.– End date products.

• includes:– Fixed weight items.– Variable measure (random weight) items.– Private label / house brands.

• fully replicates current item submission and price change forms (e.g. UBF).

Data Integrity• Ensures completeness and conformity of data with respect to:

– GS1 numbering standards– Global industry standards for units of measure, packaging, product

classification, space management etc– Industry-specific business rules– Specific Trading Partner requirements.

Public Data Repository Global “yellow pages” of items

– Search & download

© 2008 GS1

Australia

GS1netRegistry

How does it work?

Auto Updates TradingPartner A

Auto Updates TradingPartner B

Auto Updates TradingPartner C

GS1net Data Pool

GS

1n

et Data V

alidatio

n

Data Uploads

Vendor B Data Uploads

Vendor C Data Uploads

Vendor D Data Uploads

Vendor A

Search & Download Search & Download

© 2008 GS1

Australia

TradingPartner C

TradingPartner B

How Does GS1net Work? (Workflow)

GS1netVendor A

Upload Data

Publish Hierarchy

TradingPartner A

Subscribe GLN / GTIN

Item/Price Data(Hierarchy)

Item/Price Data ConfirmationItem/Price Data

Confirmation

Global

Registry

© 2008 GS1

Australia

Browser Upload for GS1net

Auto UpdatesFrom GS1net

RetailerMailbox

Gat

e W

ay Buyer (Accept/ Reject

Changes)

Retailer ERP Other Systems

MerchandiseManagement

System

InventorySystem

How Data Recipients use Suppliers’ GS1net data?

© 2008 GS1

Australia

GS1net as at 30th June

Type of User Number of Type of User

Vendor/Supplier 1366

Buyer/Retailer 56

Search & Download 19

Total Community 1441

© 2008 GS1

Australia

© 2008 GS1

Australia

© 2008 GS1

Australia

Call to Action

• New Requirements – start now– Communicate internally

– Flyer

– Findings Document

• Industry Data Model available from GS1 website• Technical Documentation available from GS1 website• Contact GS1• Attend some GS1net Training

© 2008 GS1

Australia

Roadmap

Schedule project internally

Contact GS1 Australia

Obtain “GS1net Ready” Status

Test with Trading Partner

GS1net Live

© 2008 GS1

Australia

Next Steps

1. Ensure you have a current GS1 Membership2. Register for GS1net

• GS1net Client Service Advisor will assist you through the process

3. Download Key Documentation from GS1 websitehttp://www.gs1au.org/services/gs1net/technical/

4. Attend GS1net Training

5. Obtain “GS1net Ready” status• Determine GS1net product range• Identify GS1net data requirements• Prepare your data• Validate your data• Populate GS1net

5. Publish your data to your trading partner6. Test with trading partner to obtain “GS1net Live” Status7. Start synchronising your catalogue electronically and eliminate

paper based process.

© 2008 GS1

Australia

Options for loading data to GS1net

GS1net Online (only suitable for less than 10 GTINs)

GS1 Browser Upload Template (MS Excel)

M2M

Synchronisation

(ERP / FTP)

Maturity

Time

Certified 3rd party middleware applications

© 2008 GS1

Australia

Why Consider Middleware?

Most middleware solutions can do the following:

• Validate your data before sending to GS1 Australia

• Can integrate with existing back office systems

• Can complete many of the tasks required to interface with GS1net

• Reduce or remove the need to upgrade existing ERP systems

• Support business process efficiency improvements

• Also support non-GS1net related data management activities

• Reduce the need to use and rely on spreadsheets

• The solution provider can possibly ‘shield’ the user from major GS1net

platform changes and releases

© 2008 GS1

Australia

GS1net Fees – Vendorshttp://www.gs1au.org/services/gs1net/fees.asp

LEVEL Gross Annual Company TurnoverGS1net Quarterly Fees

(Based on $3.40 per GTIN per quarter)

From To Minimum Fee Capped Fee

A Nil <$1m $95 $95

B $1m <$5m $95 $310

C $5m <$10m $95 $930

D $10m <$25m $95 $1420

E $25m <$50m $95 $1880

F $50m <$100m $95 $2500

G $100m <$500m $95 $4400

H $500m <$1b $95 $7500

I $1b <$5b $95 $9400

J $5b + $95 POA

$115 Joining Fee will be waived for registrations taken by 31$115 Joining Fee will be waived for registrations taken by 31stst August 2010 August 2010

© 2008 GS1

Australia

Information Pack

• Internal Communications• OSGAG New Industry Requirements Flyer

• OSGAG Pilot Project Findings Document (Business focus)

– Handy tips

• GS1net Ready Checklist (Technical)

• GS1net – Data Synchronisation Service brochure

• Middleware solution provider brochures• GS1 Membership Application Form• LiNK Magazine• GS1 contact details

© 2008 GS1

Australia

Questions

© 2008 GS1

Australia

Primary contacts

GS1 Australia – General Membership enquiries

GS1net Client Services

T: 1300 366 033

Bonnie Ryan (GS1 Australia)

T: (3) 8581 5904

E: [email protected]

Catherine Koetz (GS1 Australia)

T: (3) 9550 3403

E: [email protected]