Avaya VIEW Configuration Guide - Spectralink

721-1006-000 Rev: B August 2015

VIEW Certified Configuration Guide

Avaya Inc. WAP9122, WAP9123, WAP9132, WAP9133

VIEW Certified Configuration Guide: Avaya, Inc.

721-1006-000-B.docx August 2015 2

Copyright Notice

© 2015 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the names

and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink

Corporation and are common law marks in the United States and various other countries. All other

trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted

in any form or by any means, for any purpose other than the recipient’s personal use, without the express

written permission of Spectralink.

All rights reserved under the International and pan-American Copyright Conventions. No part of this

manual, or the software described herein, may be reproduced or transmitted in any form or by any

means, or translated into another language or format, in whole or in part, without the express written

permission of Spectralink Corporation.

Do not remove (or allow any third party to remove) any product identification, copyright or other notices.

Notice

Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.

The drawings and specifications contained herein are the property of Spectralink and shall be neither

reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any

license to make, use, or sell equipment manufactured in accordance herewith.

Spectralink reserves the right to make changes in specifications and other information contained in this

document without prior notice, and the reader should in all cases consult Spectralink to determine

whether any such changes have been made.

NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT

INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME

PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED

HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR

GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.

Contact Information

US Location European Location

800-775-5330 +45 7560 2850

Spectralink Corporation Spectralink Europe ApS

2560 55th Street Langmarksvej 34

Boulder, CO 80301 8700 Horsens, Denmark

[email protected] [email protected]

mailto:[email protected]

mailto:[email protected]

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Contents

Chapter 1: Introduction ....................................................... 4

Certified Product Summary .............................................................................................. 4

Known Limitations ............................................................................................................ 5

Spectralink References .................................................................................................... 5

Avaya References ............................................................................................................. 7

Product Support ............................................................................................................... 8

Chapter 2: Overview ........................................................... 9

Avaya ................................................................................................................................. 9

Spectralink ........................................................................................................................ 9

Network Topology............................................................................................................10

Chapter 3: Getting Started ................................................... 11

Out of the Box Configuration ..........................................................................................11

Diagnostics ......................................................................................................................12

Chapter 4: WLAN Configurations .......................................... 14

Security Settings .............................................................................................................14

WEP ..................................................................................................................................15

WPA-PSK ..........................................................................................................................17

WPA2-PSK ........................................................................................................................18

WPA2-Enterprise .............................................................................................................19

QoS ...................................................................................................................................20

Chapter 5: Radio Configurations ........................................... 22

Global Settings ................................................................................................................22

Chapter 6: Global bgn Settings ............................................. 25

Basic and Supported Rates ............................................................................................25

Individual Radio Settings ................................................................................................26

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Chapter 1: Introduction

Spectralink’s Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is

designed to ensure interoperability and high performance between PIVOT™ by Spectralink®

(87-Series), 84-Series, and 8020/8030 Wireless Telephones and wireless LAN (WLAN)

infrastructure products.

The products listed below have been thoroughly tested in Spectralink’s lab and have passed

VIEW Certification. This document details how to configure Avaya Wireless LAN 91-Series

platform with Spectralink Wireless Telephones.

Certified Product Summary

Manufacturer: Avaya Inc.

Certified products: WAP 9122, WAP 9123, WAP 9132, WAP 9133

AP Radio(s): 2.4 GHz (802.11b/g/n), 5 GHz (802.11a/n/ac)

Security: None, WEP, WPA-PSK, WPA2-PSK, WPA2-Enterprise (EAP-FAST and PEAPv0/MSCHAPv2) with OKC

QoS: Wi-Fi Standard for PIVOT, 8440/8441/8450/8452/8453,8020/8030

Network topology: Switched Ethernet (recommended)

AP software versions approved:

7.2.8-5484

Handset* models tested: Spectralink PIVOT Wireless Telephones

Handset radio mode: 802.11b 802.11b/g 802.11bgn 802.11a & 802.11an

Meets VIEW minimum call capacity per Radio:

8 calls 8 calls 8 calls 10 calls

Handset models tested: Spectralink 8440/8441/8450/8452/8453 Wireless Telephone

Handset radio mode: 802.11b 802.11b/g 802.11bgn 802.11a & 802.11an

Meets VIEW minimum call capacity per Radio:

8 calls 8 calls 8 calls 10 calls


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Handset models tested: Spectralink 8020/8030 Wireless Telephone

Handset radio mode: 802.11b & b/g mixed. 802.11 g only 802.11a

Meets VIEW minimum call capacity per Radio :

6 calls 8 calls

*Spectralink handset models and their OEM derivatives are verified compatible with the WLAN hardware

and software identified in the table. Throughout the remainder of this document they will be referred to

collectively as “Spectralink Wireless Telephones”, “phones” or “handsets”. The 8440, 8441 (8440 with

personal alarm hardware), 8450 (with 1D bar code reader), 8452 (with 1D and 2D bar code reader), and

8453 (8452 with personal alarm hardware) handsets will be referred to collectively as the 84-Series

handsets. All PIVOT models will be referred to collectively as PIVOT handsets.

** Maximum calls tested per the VIEW Certification Test Plan. The certified product may actually support

a higher number of maximum calls

***WPA2-Enterprise and Wi-Fi Standard QoS are not available for Spectralink 8020/8030 handsets

connecting to PBXs using the TDM protocol through a Spectralink Telephony Gateway (phone type 30 on

the 8020/8030).

Known Limitations

8020/8030 handsets are not compatible with the N-Only AP mode. 84-Series handsets may be

used with the N-Only AP mode.

Spectralink References

All Spectralink documents are available at http://support.spectralink.com.

http://support.spectralink.com/


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To go to a specific product page:

Select the Product Category and Product Type from the dropdown lists and then select the

product from the next page. All resources for that particular product are displayed by default

under the All tab. Documents, downloads and other resources are sorted by the date they were

created so the most recently created resource is at the top of the list. You can further sort the

list by the tabs across the top of the list to find exactly what you are looking for. Click the title to

open the link.

Support documents

PIVOT by Spectralink Configuration Guide The PIVOT Configuration Guide provides detailed

information about PIVOT menu items that have been developed specifically for the PIVOT

handset.

Spectralink 87-Series Wireless Telephone Deployment Guide The Deployment Guide provides

sequential information for provisioning and deploying the handsets. It covers deployment using

the SLIC tool and CMS as well as manual deployment.

The Spectralink 84-Series Wireless Telephone Administration Guide provides a comprehensive

list of every parameter available on Spectralink 84-Series Wireless Telephones.

The Spectralink 84-Series Deployment Guide is your essential reference for provisioning and

deploying Spectralink 84-Series handsets in any environment.

The Web Configuration Utility User Guide explains how to use a web browser to configure the

Spectralink 84-Series handsets on a per handset basis.

The Spectralink 8020/8030 Wireless Telephone Handset Administration Tool document explains

how to use a software interface to configure the handsets.

Best Practices for Deploying Spectralink 87-Series PIVOT Handsets provides detailed

information on wireless LAN layout, network infrastructure, QoS, security and subnets.

White Papers

Spectralink White Papers are available at http://www.spectralink.com/resources/white-papers.

For the Spectralink 84-Series Wireless Telephones, please refer to Best Practices Guide for

Deploying Spectralink 84-Series Handsets for detailed information on wireless LAN layout,

network infrastructure, QoS, security and subnets.

For additional details on RF deployment please see The challenges of ensuring excellent voice

quality in a Wi-Fi workplace and Deploying Enterprise-Grade Wi-Fi Telephony.

These White Papers identify issues and solutions based on Spectralink’s extensive experience

in enterprise-class Wi-Fi telephony. It provides recommendations for ensuring that a network

environment is adequately optimized for use with Spectralink Wireless Telephones.

http://www.spectralink.com/resources/white-papers


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Avaya References

All product and accessory documentation and downloads can be found on the Avaya customer

support website at https://support.avaya.com/. On this site, you gain access to Avaya technical

resources and a wealth of information about Avaya products.

Accessing documents on Avaya.com

1 From the Avaya support site click on the Documents link at the top of the page (or go to

https://support.avaya.com/documents/).

2 In the search field, type the product you’re looking for (i.e., WLAN 9100). Select the

Release you want, if applicable.

3 For Content Type, click the Select All link.

4 Click Enter.

Avaya WLAN 91-Series documentation

Read Me First - Avaya WLAN 91-Series, NN47252-100

Using the Avaya Wireless Orchestration System Wi-Fi Designer, NN47252-101

Using the Avaya OS for Avaya WLAN AP 91-Series, NN47252-102

Using the Avaya Wireless Orchestration System, NN47252-103

Regulatory Reference for Avaya WLAN Outdoor AO912X Series, NN47252-104

Regulatory Reference for Avaya WLAN Indoor AP912X and AP913X Series, NN47252-

105

Using the Avaya Console for Avaya WLAN 91-Series, NN47252-106

Avaya WLAN 9100 External Antennas Reference Guide

Installing the Avaya WLAN Outdoor Access Point WAO9122, NN47252-300

Installing the Avaya WLAN Indoor Access Points WAP912X and WAP913X Series,

NN47252-301

Avaya Identity Engines Integration with WLAN 91-Series, NN47280-503

Note: Link to documents

You can also locate the WLAN 9100 regulatory guide and installation

documentation at https://support.avaya.com/products/P1570/wireless-lan-9100-

series/7.0.x?aka=WLAN+9100.

1 From the Wireless LAN 91-Series support page, select the Product Documents tab.

2 At the bottom of the Product Documents tab, click the View product documents link.

https://support.avaya.com/products/P1570/wireless-lan-9100-series/7.0.x?aka=WLAN+9100

https://support.avaya.com/products/P1570/wireless-lan-9100-series/7.0.x?aka=WLAN+9100


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3 In the User Guides and Top Documents area, click the Document Collection – Release

7.0 – Avaya Wireless LAN 91-Series link. You are prompted to download the

documentation collection zip file.

4 After you have downloaded the zip, extract the files to a local folder and select the

appropriate document.

Product Support

If you encounter difficulties or have questions regarding the configuration process, please

contact Avaya at [email protected] or Spectralink at http://support.spectralink.com/..

http://support.spectralink.com/

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Chapter 2: Overview

This document provides general guidelines into configuration sections of AP, which require

considerations when interoperating with Spectralink phones. This document is based on

settings found to be successful during the VIEW program testing, from AP perspective. Reader

should refer to reference documents from both vendors, if more in-depth understanding of

products from respective vendors is desired/required.

Avaya

Avaya Wireless LAN 91-Series platforms are autonomous systems, i.e. Systems with on-board

controller, with multiple dual band radios. The radios can be configured in either 2.4GHz or 5

GHz channels.

Spectralink

Spectralink 8020/8030 handsets can be configured with Wi-Fi Standard QoS. On the Admin

menu navigate to Network Config> WLAN settings> Custom> QoS.

Spectralink 84-Series handsets only support Wi-Fi Standard QoS.

Refer to the Spectralink PIVOT Configuration Guide for complete information on how to

provision the handsets


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Network Topology

Note: Example configuration shown

This is a modified diagram and not all components are shown for every

system type.

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Chapter 3: Getting Started

Out of the Box Configuration

Default and system settings

Install and set up the device as instructed in the appropriate Installation documentation. Avaya

devices use DHCP by default to obtain an IP address, and can be accessed at their Default

Host Name (shown in the following table) if DHCP and DNS are in operation on your network. If

the device cannot obtain an IP address from DHCP, Default IP Addresses are shown in the

following table for use as directed in the appropriate Installation documentation.

Products Default Host name Default IP Address

Access Points Unit’s serial number 192.168.1.3/24

WOS Default IP Address avaya-wos:9443 (port 9443 for web access)

192.168.1.10/24

Switches – Layer 2 192.168.1.1/24

Switches – Layer 3 192.168.1.1/24

Default Username admin (for all products; lower case)

Default Password admin (for all products; lower case

By default, the AP can be accessed using Web, and SSH. For all access methods, the default

user name is admin and password is admin. When using SSH, user can generally use basic

commands. To enable all the commands, user should enter configuration mode, by typing

“config” on the command prompt. When using the web interface, user can perform all

configuration and monitoring activities. Preferred way to work with AP is via Web interface.

Rest of this document uses Web interface screen shots to explain configuration, monitoring and

debugging.

Software Upgrades

From time to time, when newer software is released for the AP, user can upgrade the Aps using

System Tools section. Under System Tools, there are other utilities available to help manage

the system and debugging.


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To change to a different AP software:

1 Go to System Tool> System

2 Click on “Choose File”, select the AP OS of interest, and click “Upload”

3 Once uploaded, select the image from “Active Software Image”, Click “Save & Reboot”,

change the delay to 0, for immediate reboot.

Diagnostics

As we all know, there are no systems which do not encounter issues. From time to time, there

will arise a need to send in some information back to customer support to help resolve issue(s)

encountered. The System Tools, has built-in diagnostics which will create a diagnostic file on

the system, which can be sent back to customer support.

Here’s how to get a diagnostic log off of the system:

1 Go to System Tools> Diagnostics

2 Click on “Create” button, once diagnostic file is created

3 Click on the diagnostic.log file, this will download the file to your configured directory for

the browser.


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4 Send this diagnostic file to the customer support

There are other useful utilities available in System Tools to help manage system and debugging

purposes. They are pretty straight forward to use.

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Chapter 4: WLAN Configurations

The AP and handsets can support multiple security types. One of the first things to do on the

AP is to create multiple SSIDs, using required security setting as may be needed.

Security Settings

In order to manage SSIDs

1 Go to SSIDs> SSID Management page. Here you will see already existing SSIDs in the

system. In order to edit any existing SSID, Click on the SSID name. All the applicable

parameters for the SSID are made available to change.

2 To create a new SSID, Enter the name of the SSID and click on “Create” button.

3 Change parameters from the pull down menus and checkboxes for the SSID as needed.

One particular checkbox of interest is “Global”, which implies, use global security

settings for the SSID. Preferred setting is to uncheck this box, and make the settings for

SSID, as unique.

4 SSID page also provides traffic limiting, QoS and Scheduling parameters per SSID level,

among others as seen from the screenshot below.


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WEP

For WEP enabled SSID, simply create a new SSID, and use the pulldown menu from

Encryption/Authentication, select WEP type, WEP/Open. WEP only allows global-security

settings to be used for encryption keys. To change an existing SSID, to WEP encryption, simply

change the type by selecting WEP from Encryption/Authentication.

Remember to set/change the global-security for WEP SSIDs. To set/change the global security

parameters

1 Go to Security> Global Settings, as seen in the screenshot below

2 Select appropriate Encryption Key to set, and use proper ASCII (5 or 13) or Hex (10 or

26) values

3 Change the Default Key to which ever key needs to be default key


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WPA-PSK

For WPA-PSK enabled SSID, simply create a new SSID, and use the pulldown menu from

Encryption/Authentication, select WPA/802.1x type. Uncheck the “Global” checkbox, this will

present parameters to further configure WPA parameters, namely Encryption Cipher and

Authentication. For WPA-PSK, pick TKIP as the cipher, and pick PSK as the authentication

method. Provide the Preshared Key.


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WPA2-PSK

For WPA2-PSK enabled SSID, simply create a new SSID, and use the pulldown menu from

Encryption/Authentication, select WPA2/802.1x type. Uncheck the “Global” checkbox, this will


Authentication. For WPA2-PSK, pick AES as the cipher, and pick PSK as the authentication

method. Provide the Preshared Key.


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WPA2-Enterprise

For WPA-PSK enabled SSID, simply create a new SSID, and use the pulldown menu from

Encryption/Authentication, select WPA/802.1x type. Uncheck the “Global” checkbox, this will


Authentication. For WPA2-Enterprise, pick WPA2/802.1x as the cipher, and pick EAP as the

authentication method. Provide all the Authentication-Server related parameters.


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QoS

In order to properly manage traffic through the system, user can pick appropriate QoS value

from the pull down menu, for QoS in the SSID definition. The values range from 0 to 3,

mapping as follows:

Background: 0

Best Effort: 1

Video: 2

Voice: 3

When a lower priority is received, it sent at the QoS Setting of the SSID, whereas traffic with

higher priority than what is set, is sent unchanged.

DSCP if enabled, overrides the QoS Setting in SSID definition, and DSCP mappings are used

for traffic prioritization.

DSCP

To enable DSCP

1 Go to Radios> DSCP Mappings, choose the “On” radio button to enable it.


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2 Choose DSCP to QoS Mappings appropriate to the SIP server and other infrastructure

devices.

Following screen shot shows the DSCP settings page with values set appropriately for

Spectralink DSCP tag defaults.

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Chapter 5: Radio Configurations

Set the radio-related parameters to ensure proper coverage and overall efficiency of WLAN

solution. Efficiency of WLAN can be thought of as overall coverage, overall user experience in

regards to performance observed, roaming and voice quality of the handset.

Radio configuration involves adjusting parameters at global levels, which apply to all radios and

radio specific settings which apply to individual radios.

Global Settings

Following screenshot shows the RadioGlobal Settings page. Adjust the parameters as may

be required for the best deployment.

Beacons DTIM Period: 2

WMM ACM Video and WMM ACM Voice on, and CAC bandwidth 10% on an radios and

30% on bgn radios. If a version of the PIVOTsoftware before 1.5 is in use, WMM ACM

Video and Voice must be off.

ARP Filtering: Proxy

Multicast Processing: Send Multicast unmodified

Besides Global Settings, there are other global settings, specific to 11an, 11bgn, and 11n which

may need to be adjusted based on deployment/testing needs.


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Beacon


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Multicast Settings

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Chapter 6: Global bgn Settings

Basic and Supported Rates

For the best performance under heavy load, it is recommended that basic and supported rates

of 1 2be disabled in global-bgn.


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Individual Radio Settings

In order to adjust individual radio parameters,

Go to Radios> Radio Settings page.

Here user can change radios specific parameters as seen below:

****END OF DOCUMENT****