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MAKING FOOD EXTRAORDINARY AN IN-DEPTH GUIDE TO HELP MANUFACTURERS BETTER UNDERSTAND THE CONSUMER LANDSCAPE AROUND SUGAR AND FIBRE. BALANCING CONSUMER PREFERENCES: Reducing sugar and increasing fibre consumption RESEARCH REPORT

BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

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Page 1: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

M A K I N G F O O D E X T R A O R D I N A R Y

AN IN-DEPTH GUIDE TO HELP MANUFACTURERS BETTER UNDERSTAND

THE CONSUMER LANDSCAPE AROUND SUGAR AND FIBRE.

BALANCING CONSUMER PREFERENCES:Reducing sugar and increasing fibre consumption

RESEARCH REPORT

Page 2: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

When it comes to consumer purchasing decisions and perceptions regarding food and beverage

choices, there are many influencing factors, including health considerations, lifestyle trends, taste,

price and more.

In recent years, it seems health and well-being have climbed to the top of that list, and it’s easy to see

why. Obesity has become a major health challenge across the globe, and the health risks associated

with the condition are abundant – diabetes, hypertension, heart disease and certain cancers.

Worldwide obesity has more than doubled since 1980.1 As this rate continues to escalate, so too will

the health risks associated with it. Because of the obesity epidemic, the medical community at large

has given priority to strategies designed to educate and inform consumers on the benefits of regular

physical activity and healthier dietary choices to reduce excess calorie intake.

An increased focus on the growing obesity epidemic has made many people across the globe more

aware of what they are consuming. As a result, many have a better idea of the ingredients they

would like to consume less of to meet their personal health and wellness goals. For example,

consumers claim they want to eat or drink products with less fat (56%), less sugar (55%) and fewer

calories (42%).2

NUTRITIOUS AND DELICIOUSAn in-depth guide to help manufacturers better understand consumer perceptions around sweeteners and fibres

2

Page 3: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

Those same consumers also report wanting to increase their intake of ‘better for you’ ingredients, such as fibre and protein. Globally, 52% of people want to increase their fibre intake, and 47% want to eat or drink more protein.2 But while consumers desire healthier foods and beverages, they are not willing to sacrifice taste. In fact, 84% of Americans still rank taste as their No. 1 purchase driver, followed by price (71%) and healthfulness (64%).3

These findings present a multifaceted challenge for food and beverage manufacturers. They are managing internal pressures to hit short-term sales goals while seeking to competitively position products or develop new ones. Now more than ever, manufacturers must determine ways to add ‘better for you’ claims – including ‘digestive health’, ‘no added sugars’ and ‘fewer calories’ – if they want to stay within their target market’s consideration set. These companies are expected to simultaneously deliver the same great taste and sensory experience their customers have come to expect from products containing full calories, fats and sugars.

47%

USA EUR LATAM APAC ME GLB

54%

75%80%

60%

40%

20%

0%

62%

56%54%

38%

43%

54%

32%41%

42%

56%

67%

40%39%

55% 55%

FAT SUGAR CALORIES

INGREDIENTS CONSUMERS ARE LOOKING TO CONSUME LESS OF2

This report evaluates existing consumer perceptions of sweeteners and fibre solutions to help manufacturers develop optimal ingredient synergies that deliver against many consumer demands at once. The report evaluates consumer preference from the following countries: United States, Brazil, Mexico, Turkey, Saudi Arabia, United Kingdom, Germany, France, Russia, China and Japan.

84% OF AMERICANS

AND HEALTHFULNESS (64%)3

AS THEIR NO.1 PURCHASE DRIVER,

FOLLOWED BY PRICE (71%)

STILL RANK TASTE

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Page 4: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

Across the globe, people are exceeding the recommended intake levels of sugar, which is 50 grams (or 12 teaspoons)

of sugar per day.1 In the United States, the average American consumes nearly two times the recommended amount,

making it the country with the highest average sugar intake worldwide.

To encourage manufacturers to reduce the total amount of added sugars in foods and beverages, governments have

passed various legislation, such as sugar taxes and required label changes. This has fueled an increase in negative

perception among consumers, which has led to an increase in the negative perception of sugars.

THE SUGAR

USA

*Sourced from Euromonitor International, 2015 and World Health Organization Recommendations.]

Recommended amount is 50g1

Recommended amount to gainadditional healthbenefits 25g1

GER UK MEX SAU FRA JAP BRA TUR RUS CHN

80g

60g

40g

20g

0g

126.4g

102.9g

93.2g 92.5g

80.7g

68.5g

56.7g

Average dialy sugar consumption by grams

140g

120g

100g

47.6g

35.4g

20.0g15.7g

AVERAGE DAILY SUGAR CONSUMPTION4

56% OF CONSUMERS AGREEA ‘no added sugar’ claim is either influential orvery influential on their purchase decisions.3

LANDSCAPE

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Page 5: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

A recent study in the US found that 62% of Americans believe that sugar causes weight gain, 46% say it is high in calories, 36% perceive it to be unhealthy and 26% claim to worry about the health risks associated with it.5

The same study found that 59% of Americans agree that the primary reason they continue to consume sugar is because it does not have an artificial taste, whereas 56% say it helps satisfy a craving.5

CHINACountries in the Asia Pacific region seem much less concerned about sweeteners. Only 48.7% of Chinese consumers and a mere 30.5% of Japanese consumers agree that they are actively attempting to consume less sugar from packaged foods and beverages.2

44.6% of British consumers agree that a ‘no added sugar’ claim is either influential or very influential on their purchase decisions, and 45% are either influenced or very influenced by a ‘sugar-free’ claim.2

67.1% of Brazilians agree that they are trying to consume less sugar from packaged food and beverages. Additionally, 62.5% agree that a ‘low sugar’ claim is either influential or very influential on their food and beverage purchases.2

UNITED STATES

UNITED STATES

CHINA

BRAZIL

UK

With the recent negative backlash against sugars, couldn’t formulators

simply replace all added sugar with a comparable, healthier ingredient?

Yes, and no. Replacing sugars is never a one-to-one exchange for

formulators. Selecting an alternative sweetening solution that appeals to

the end user is just one piece of the puzzle. In addition to taste, sucrose,

more commonly known as table sugar, provides many functional benefits

in formulations, such as adding bulk and enhancing mouthfeel.

These attributes have to be recreated with other ingredients. While there

are several ways to achieve this, only one set of ingredients in the food

science toolkit enables manufacturers to appeal to the demand for added

health benefits and to solve significant formulation challenges: fibres.

CONSUMERS’ SWEETENER CONCERNS ACROSS THE GLOBE

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Page 6: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

In addition to their inherent digestive health benefits, fibres provide the functionality to help meet demand for many

other trending health and wellness claims. For example, some fibres can aid in the rebalance of bulk and mouthfeel in

reduced-sugar products. This unique mix of benefits and functionality makes fibres effective and easy-to-use ingredients for

marketing ‘better for you’ products that appeal to consumer opinions and desires.

What’s more, research shows that people are actively pursuing an increase in fibre intake.2 The interest level and drivers vary

by region and by age. For example, the desire for more fibre is strongest among US and Latin American consumers. When

asked why they were attracted to foods and beverages with more fibre, respondents noted, ‘digestive health’, ‘healthy diet’,

‘regularity’ and ‘full for longer’.

FIBRE: MORE THAN DIGESTIVE HEALTH

they are not eating fibre more often because there are not enough products with fibre available in the market.2

33% OF CONSUMERS CLAIM

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Page 7: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

Millennials are more focused on consuming

fibre for weight management, whereas

baby boomers are consuming fibre for

regularity purposes.2

However, while many people acknowledge

the added health benefits of fibre, only

25% of consumers around the world

report daily consumption of fibre.2

Because consumers’ fibre consumption

is insufficient, many fall short of the daily

recommended intake of 25-34 grams of

fibre per day.6 Consumers want to consume

more products with fibre, but struggle to

find them. In fact, 33% of consumers claim

they are not eating more fibre, because not

enough products with fibre are available on

the market.2

REASONS FOR FIBRE CONSUMPTION2

80%

60%

digestivehealth

regularity full forlonger

weightmanagement

fit body lowerscholesterol

hearthealth

40%

20%

0g

100%USA EUR LATAM APAC ME

USA

*Internal research for Tate & Lyle conducted by Qualtrics; 8,800 global trespondents (800 per country), 2015 (Turkey and Saudi Arabia 2016).]

EUR LATAM APAC ME GLOBAL

80%

60%

40%

20%

0g

60%

44%

70%

48% 50% 52%

100%CONSUMERS DESIRE TO CONSUME MORE FIBRE2

This finding poses an opportunity for manufacturers to introduce more affordable fibre-fortified products to market.

Understanding the unique consumer preferences per region around fibre sources and preferred fibre-fortified

products can help manufacturers deliver on consumer demand.

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Page 8: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

CONSUMER PREFERENCES: OATS LEAD THE WAYRecent data illustrates clear consumer preference for

recognisable fibre ingredients. Oat fibre and soluble corn

fibre are among the preferred fibre ingredient names to

see on labels. For example, 66% of people are favorable

towards seeing oat fibre on the label and 47% for soluble

corn fibre.2

Desired preference for fibre sources varies by region as

well. Most regions prefer oat, wheat, corn or barley as

fibre sources. Other sources of fibres, such as mushrooms

and peas, are trending more in Asia Pacific regions than

anywhere else across the globe.

As people try to reach their recommended daily intake of

fibre, they look to specific food and beverage categories

to fill the gap. For example, an average of 68% of global

consumers say they obtain fibre through cereals, 53%

through baked goods and 45% through dairy.2 Despite this,

people struggle to consume the recommended daily fibre

intake from a typical diet. For this reason, many consumers

would benefit from having more fibre-fortified food and

beverages to choose from in the grocery aisles to help

them reach their health and wellness goals.

CONSUMER PREFERENCE FOR TOP 4 FIBRE SOURCES PER REGION2

80%

60%

US EUR LATAM APAC ME

40%

20%

0g

100%OATS WHEAT CORN BARLEY

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Page 9: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

Food and beverage marketers should

also understand which health and

wellness claims appeal the most

to the audiences in their regions to

inform fibre selections for product

formulations. For example, ‘heart

health,’ ‘digestive health’ and ‘lowers

cholesterol’ are the claims on labels

that resonate the most with consumers

in Latin America, the region with the

largest desire to increase daily fibre

intake.2

GLOBAL USA EUROPE LATAM APAC ME

Cereals

Bakery

Dairy

Snack Bar

s

Snacks

Bevera

gesMeals

Confectionery

Supplements

Meal Replac

ement

64%

57%

78%

66%

79%

67% 55%

48%

65%

54%

39%

39%

42%

54%

43%

52%

48%

48%

38%

38%

47%

32%

23%

60%

36%

64%

40% 40%

30%

25%

34%

36%

23%

26%

28%

26% 24%

31% 31%

32%

32%

32%

19% 19%

19% 13%

16%

18%10%

10%

12%

10%12%

22%

14%17%

40%

42%

KEY FOOD AND BEVERAGE CATEGORIES AS SOURCE OF FIBRE2

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Page 10: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

Fibre can address at least two significant consumer needs – sugar reduction and fibre enrichment. However, formulating

‘better for you’ products without sacrificing consumer acceptance often requires more than one ingredient solution.

For example, when reducing sucrose in formulations, one of the greatest obstacles often lies in delivering the same

satisfying sensory experience that consumers know and love. Reducing sucrose can affect mouthfeel, bulk, texture,

browning and more. Soluble fibres can effectively replace body and mouthfeel and be combined with sweetening solutions

such as stevia, sucralose, allulose and fructose to compensate for lost sweetness.

PARTNER: FOR THE PERFECT SOLUTION

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Page 11: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

Consumer Sentiment – Fibres with exceptional solubility, a clean taste, neutral colour and texture

without grittiness will increase overall consumer acceptance of finished products.

Digestive Comfort – Manufacturers are challenged to deliver the enhanced nutrition benefits of

fibre that consumers demand, but some fibres, particularly at high inclusion levels, can cause

digestive discomfort.

Clean Labels – Depending on your target audience, selecting a fibre that offers consumer-friendly

labelling options may provide additional appeal needed to boost product sales.

Nutritional Claims – As mentioned previously, fibres can help food and beverage manufacturers

achieve valuable front-of-pack fibre claims. Their inherent nutritional benefits mixed with versatile

functional benefits make a variety of claims possible.

Cost in Use – When formulating with some fibres that lack stability, manufacturers have to

overcompensate for fibre lost due to high heat and shear during processing, acid in low-pH systems

and long shelf life. Choosing a fibre with superior stability can result in manufacturing efficiencies.

Selecting the right fibre ingredient can be simple if you take into consideration The Five C’s:

Partnering with an ingredient provider that has a broad portfolio of options, and taking a

holistic approach to formulating, can help food and beverage manufacturers find a better

way to meet the needs of their consumers. As a global provider of distinctive, high-quality

ingredient portfolios, and formulation expertise, Tate & Lyle is well positioned to partner

in the development of tailor-made solutions. To learn more about Tate & Lyle’s fibre and

sweetener portfolios, visit www.tateandlyle.com.

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Page 12: BALANCING CONSUMER PREFERENCES · RESEARCH REPORT. When it comes to consumer purchasing decisions and perceptions regarding food and beverage ... 8,800 global trespondents (800 per

HWG0517093

© 2017 Tate & Lyle – All rights reserved. The applicability of label claims, health claims and the regulatory and intellectual property status of our ingredients varies by jurisdiction. You should obtain your own advice regarding all legal and regulatory aspects of our ingredients and their usage in your own products to determine suitability for their particular purposes, claims, freedom to operate, labelling or specific applications in any particular jurisdiction. This product information is published for your consideration and independent verification. Tate & Lyle accepts no liability for its accuracy or completeness.

Sources

1 World Health Organization (obesity and overweight fact sheet updated June 2016).2 Internal research for Tate & Lyle conducted by Qualtrics; 8,800 global respondents (800 per country), 2015 (Turkey and Saudi Arabia 2016).3 Nielsen Global Survey of Food Labeling Trends, March/April 2011.4 Euromonitor, via Roberto A. Ferdman, Washington Post, ‘Where people eat the most sugar and fat.’ https://www.washingtonpost.com/news/wonk/wp/2015/02/05/

where-people-around-the-world-eat-the-most-sugar-and-fat/?utm_term=.20869087efdc.5 Internal research for Tate & Lyle conducted by Ipsos; 1,102 consumers surveyed in the United States (2015).6 Dietary Guidelines for Americans 2015-2020.