BANK OF BARODA HISTORY MISSION LOGO TYPE OF BANK TYPES OF DEPOSITS SERVICES CARDS FEED BACK FORM

CUSTOMERS

HISTORYHISTORY

• Established on July 20, 1908 by Maharaja of Baroda Sir Sayajirao Gaekwad III, in the princely state of Baroda, in Gujarat. The bank, along with 13 other major commercial banks of India, was nationalisd on 19th July, 1969, by the Government of India.

• Bank of Baroda is the fifth largest bank in India. It has total assets in excess of Rs. 1.78 lakh crores, or Rs. 1,780 bn., a network of over 2800 branches and offices, and about 1000+ ATMs. Bank of Baroda offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries and affiliates in the areas of investment banking, credit cards and asset management

MISSION

To be a top ranking National Bank of International Standards committed to augmenting stake holders' value through concern, care and competence.

TYPE OF BANK

• It’s an India’s international commercial bank

• Bank of Baroda have completed its 100 yr of banking services

Types of deposits

• Fixed deposits:-– DEPOSIT FOR UPTO

12 MONTHS:-– NEW DEPOSIT SCHEME– SHORT DEPOSIT SCHEME

– DEPOSIT ABOVE 12 MONTHS

– FAST ACCESS DEPOSIT SCHEME – BOB FLEXIBLE FIXED DEPOSIT

SCHEME

• Saving deposits:- - NAGRIK BACHAT KHATA

Current deposits

SERVICES

• Outward Bills for Collection

• Time Bound Collection

• Inward Bills for Collection

• BOB Quick • National Clearing

Special Facilities • Government

Business

TYPES OF CARD PROVIDED BY BANK OF BARODA

• CREDIT CARD :---BOBCARD SILVER--BOBCARD

GOLD(MASTER CARD)

• DEBIT CARD• ATM CUM DEBIT

CARD

Net Banking:

• Bank offers information based Internet Banking service to the registered customers. The facility provides account balance, statement of account (transaction summary) of various accounts maintained by the Customer.

• Netbanking service is secured with industry standard 128 bit SSL and thereby ensures information secrecy.

Tele Banking:• The simple, easy to

operate telephone based service facilitates the registered Customers to know their account balance and transaction particulars.

• Additionally, the service can be used for knowing the current Rupee Exchange Rate. This option is available to any caller (registered / unregistered)

CUSTOMER REVIEW

• IT’S A VERY GOOD BANK.

• PROVIDES BEST SERVICE.

• ANY TIME BANKING

• RELIABLE BANK

AMITY Leadership Award for Sectoral Excellence in Banking

• Amity Business School, one of the leading B-schools of the country, conferred Dr. Anil K. Khandelwal, Chairman and Managing Director, Bank of Baroda with the Amity Leadership Award for Sectoral Excellence in Banking on March 22nd 2007 at the Annual Management festival and Research Conference, Endeavour’2007 held at the Amity Business School, NOIDA. Dr. Anil K. Khandelwal received the Award on behalf of the Bank.

SKOCH Challenger Award for Change Management

• Dr.Anil K.Khandelwal, Chairman and Managing Director, Bank of Baroda was awarded the SKOCH Challenger Award for Change Management at the 5th Annual SKOCH summit held in New Delhi on March 16, 2007.

IMC Ramakrishna Bajaj National Quality Award

• Bank of Baroda was awarded the IMC Ramakrishna Bajaj National Quality Award 2006, certificate of merit in the service category at a function in Mumbai on March 14,2007

SPJIMR Marketing Impact Awards (SMIA) 2007

• Bank of Baroda was declared winner of the prestigious SMIA 2007 award in the Marketing Effectiveness Conclave conducted by S. P. Jain Institute of Management and Research (SPJIMR) on Feb 10, 2007.

The Employer Branding Awards 2007

• The Employer Branding Awards 2007 for excellence in Human Resources was awarded on January 13,2007 to Bank of Baroda in the category of Managing Health at Work.

Association of Business Communicators of India (ABCI) Awards

• This is a special award given by ABCI to organizations for their excellence in brand and marketing communication.

ACKNOWLEDGEMENT

THE PROJECT THAT WE HAVE COMPLETED ON “BANK OF BARODA” WOULDN’T HAVE REACHED ITS

FINALE WITHOUT THE HELP OF CERTAIN INDIVIDUALS AND IT WOULD BE A GREAT MISTAKE IF WE DO NOT ACKNOWLEDGE THEM FOR THEIR HELP.

FINALLY, I WOULD LIKE TO THANK OUR RESPECTED PROJECT GUIDE, PROF. ARVIND

DHOND, WHO HAS GIVEN US SUCH AN OPPORTUNITY TO WORK ON THIS PROJECT, GIVING

KNOWLEDGE ON THE SUBJECT AND HAS BEEN A GUIDING FORCE THROUGHOUT.