Basics of Cloud Computing IBM

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    June 27, 2011

    The Basics of Cloud Computing: FromGetting Started to Security- Get All YourBases Covered

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    Interactivity Tips

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    Todays Agenda

    Moderator: Elliot Markowitz - Vice President ofStrategic Content Development - Ziff Davis Enterprise

    Guy Currier - Executive Director, Research - Ziff Davis

    Enterprise

    Joe Leonard - Security Practice Manager Presidio

    Ric Telford - Vice President - IBM Cloud Services

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    Cloud Computing and ItsImplications: Infrastructure,

    Operations, and Security

    Guy Currier, Senior Editor / Research

    [email protected]

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    Cloud computing

    doesnt create atechnologyvacuum.

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    Cloud Computing: Why Were HereToday

    The buzz around the cloud is quickly moving tosystem management and integration. Fornewly adopted cloud environments, how do you:

    allocate resources?

    provide security?

    integrate existing operations?

    integrate proliferating new apps, services, andfeatures?

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    Dissociation of the two halves of computing:1.the user interface

    2.the data and its processing

    Versatility:

    low cost and high speed of entry and exit

    particlization

    broad range of customization

    Integration: the key to the whole endeavor

    Cloud Computing as a TemplateNot a Technology

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    Storage Cloud Computing Cloud

    Have been lumped together as infrastructure asa service, or IaaS

    But theyre fundamentally distinct

    Storage: where to find the information

    Computing: what to do with it

    So there are different offerings for eachyoucan use different vendors or solutions for each

    (More confusion: IaaS also stands for integrationas a service, which is actually PaaS )

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    Key Findings from Our CloudResearch

    The attraction of cloud computing isnt cost-savings on equipmentits about versatility

    Concerns about cloud computing deploymentshinge upon the loss of control adopters face

    Infrastructure needs remain, and managementand integration needs grow Modern server, storage, client plant; robust network

    Application infrastructure

    Integration platforms and services RISK-MANAGEMENT (security, continuity/back-

    up, compliance)

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    Both Public and Private CloudsProvide Flexibility, Speed

    0% 5% 10% 15% 20% 25% 30%

    Increased flexibility/versatility

    Lower fixed costs for whole organization

    Increased scalability

    Reduced demand on IT staff

    Reduced maintenance/migration costsReduced demand on hardware

    Increased data security

    Increased user productivity

    Happier users

    More user access to IT resources

    Centralization of org.s fixed costs

    Easier compliance

    Top Benefits Expected, Next 2 Years

    Public

    Private

    Source: Cloud-Computing Study, Baseline, May 2011 (N=320, 329)

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    Both Public and Private CloudsProvide Flexibility, Speed

    0% 5% 10% 15% 20% 25% 30%

    Increased flexibility/versatility

    Lower fixed costs for whole organization

    Increased scalability

    Reduced demand on IT staff

    Reduced maintenance/migration costsReduced demand on hardware

    Increased data security

    Increased user productivity

    Happier users

    More user access to IT resources

    Centralization of org.s fixed costs

    Easier compliance

    Top Benefits Expected, Next 2 Years

    Public

    Private

    Source: Cloud-Computing Study, Baseline, May 2011 (N=320, 329)

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    The Kinds of Flexibility and SpeedYou Get with Cloud Computing

    Elasticity(scalability up or

    down)

    Ease ofentry

    and exit

    Control point:where the cloud

    begins

    Scopeof

    service

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    Kind of Cloud Service, Defined byIts Scope

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    The Cloud Computing TemplateHolds the Seeds of Its Own

    Destruction

    Elasticity (scalability up or down)

    Ease of entry and exit

    Control point: where the cloud begins

    Scope of service

    aspect of a cloud solution security verdict

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    The Consequences of Elasticity andEase of Entry

    0% 5% 10% 15% 20% 25% 30%

    Preventing unauthorized data access

    Risk of occasional data unavailability

    Preventing data loss

    Service costs that are rising, or may rise

    Uncertainty about cloud vendors future

    Handling risk of slow applications

    Possibility of offshore data storage

    Less ability to customize

    Makes compliance more difficult

    Legal risk of losing document versions

    Risk of higher migration costs

    Top Challenges, Next Two Years

    Public

    Private

    Source: Cloud-Computing Study, Baseline, May 2011 (N=320, 329)

    S

    S

    S

    S

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    The Consequences of Flexibility inControl Point and in Scope of

    Service

    Not sowidely

    recognized.

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    Information Hardware Software Interface User

    The Consequences of Flexibility inControl Point and in Scope of

    Service

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    The Consequences of Flexibility inControl Point and in Scope of

    Service

    Risks

    Uncertainty in dataaccess points

    Greater variation insystem transparency,depending on solutionneeded

    Opportunities

    Better balance of securityand application

    investment Ability to pick the cloud

    scheme that fits withcurrent capabilities

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    The Consequences of Flexibility inControl Point and in Scope of

    Service

    Risks

    More complexapplications and systems

    Many more entry points Function

    Portal

    Device

    Really, much much morecomplex systems!

    Opportunity

    Ability to target securitymeasures granularly

    even by feature

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    Connecting the Dots

    Cloud computing provides organizations withgreater versatility in building out capabilities

    But it also presents key challenges:

    Data loss or security breach (even for private clouds)

    Lost productivity or other costs related tounavailability, slower performance, poor integration

    Maintenance and management costs from holding itall together

    Organizations still must seek, and can get,the control and performance theyre used

    tothey just havent demanded it yet.

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    Paired for

    Presidio Networked SolutionsBreaches are becoming complex and targeted

    What do we do?

    Joe Leonard, CISA, CISM, CRISC, CISSP, CCSK, CCSP, CEH

    Secure Networks Practice Manager

    June 27, 2011

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    Agenda

    Security in the News

    Security Consulting Portfolio

    Presidio Typical Assessment Findings Recommendations to protect your

    organization

    SANS Consensus Audit Guidelines

    23

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    Security in the News

    RSA SecureID breach Daily news articles Cost of breach TBD

    Sony Network 77M records compromised Network down 1 week

    Minimum damage estimate $170MLockheed Martin Cyber incident

    Replaced 90,000 SecureID Tokens

    InternationalMonetaryFund

    Economic Espionage Theft of large quantities of data Spear fishing attack (digital insider) Not detected for months

    Citigroup 360,000 accounts compromised

    SonyUS SenateCIA

    Hacktivists Multiple attacks Sites inaccessible (DoS)

    Organization Details MAR APR MAY JUN

    http://www.privacyrights.org/data-breach 24

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    Security Consulting Portfolio

    25

    Portfolio BenefitsSecurity Strategy Design and implement information security

    program to protect data.

    Security Assessments VulnerabilityRiskNetworkVirtualizationCloud

    Security Integration Implement industry leading security controlsAssessments are snapshots in time

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    Presidio Typical Assessment Findings

    Poor patch management Anti-virus software out-of-date

    Security controls not tested

    SNMP weaknesses

    Password management

    No logging and alerting

    Hardware vulnerable

    Reconnaissance (map network)

    Network available to intruders

    Poor change control Applications vulnerable to attack

    No security awareness training

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    Recommendations

    Security Strategy - Senior management develop,implement, and enforce a comprehensive informationsecurity program that defines security policies, standardsand procedures that are part of culture.

    Education & Training - Educate users on securitypolicies and threats to the organization.

    Continuous Monitoring - Test systems regularly andperform remediation. (Quarterly and Annual vulnerability

    assessments use to be recommended, however it is nowrecommended to perform daily monitoring.)

    Controls - Deploy strong perimeter controls FW, IPS,Web/Email and Web Application Firewalls.

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    Recommendations (cont.)

    Segmentation - Segment sensitive data and systemsfrom the general network.

    Configuration Management - Develop, implement, andenforce configuration management policies and

    procedures for all systems.

    Authentication - Utilize strong authentication for alladministrative and remote access connections.

    Least Privilege - Control user access based on least

    privilege and need to know.

    Endpoint security controls Deploy AV/AS/MDM/HIPS

    Incident Response Plan - Develop and test incidentresponse plan.

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    SANS C A di G id li (CAG)

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    SANS Consensus Audit Guidelines (CAG)20 Critical Security Controls

    1. Inventory of authorized and unauthorized

    devices2. Inventory of authorized and unauthorized

    software

    3. Secure configurations for hardware andsoftware for laptops, workstations andservers

    4. Secure configurations for networkdevices such as firewalls, routers andswitches

    5. Boundary defense

    6. Maintenance, monitoring and analysisof audit logs

    7. Application software security

    8. Controlled use of administrationprivileges

    9. Controlled access based or need to know

    10. Continuous vulnerability assessmentand remediation

    11. Access monitoring and control

    12. Malware defenses13. Limitation and control of network ports,

    protocols and services

    14. Wireless device control

    15. Data Loss Prevention (DLP)

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    Can be automated

    Cannot be automated

    http://www.sans.org/critical-security-controls/

    16. Secure networking engineering17. Penetration tests and red team exercises.

    18. Incident response capability

    19. Data recovery capability

    20. Security skills assessment andappropriate training to fill gaps

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    Thank you for joining us today!

    Presidio Networked Solutions

    7601 Ora Glen [email protected]

    Voice: (301) 313.2058

    Mobile (301) 704.5037

    30

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    2011 IBM Corporation

    Basics of Cloud Computing

    Ric TelfordJune 27, 2011

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    2011 IBM Corporation32

    CIO visionary plans are evolving: business intelligence andanalytics remain at the top, with cloud computing moving into the

    top four

    Source: 2011 CIO Study, Q12: Which visionary plans do you have to increase competitiveness over the next 3 to 5 years? (n=3,018)

    IBM Institute for Business Value

    2009 2011

    Business Intelligence and analytics83%

    83%

    Mobility solutions 74%

    68%

    Virtualization 68%75%

    Cloud computing 60%33%

    Business process management 60%64%

    Risk management and compliance 58%71%

    Self-service portals57%

    66%

    Collaboration and Social Networking55%

    54%

    Most important visionary plan elements(Interviewed CIOs could select as many as they wanted)

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    2011 IBM Corporation

    Appl Appl

    Cloud Computing should be part of overall IT Strategy

    Consolidate hardwareinfrastructure

    Eliminate redundantsoftware and data

    Improve service

    delivery

    Optimize the overall IT environment

    Compress Deduplicate Integrate Archive

    Appl Appl Appl Appl SOA

    Cloud Computing

    Integrated Service Management

    Visibility AutomationControl

    Modernize theenterprise

    IT Systems

    ManualTasks

    Automated Process

    Information

    33

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    2011 IBM Corporation34

    Readyfor Cloud

    Evaluate the IT services you provide for Cloud readiness

    SensitiveData

    ComplexProcesses &Transactions

    Regulation

    Sensitive

    Not yetVirtualized

    3rd Party SW

    HighlyCustomized

    Analytics

    Collaboration

    Development& Test

    Workplace, Desktop& Devices

    InfrastructureStorage

    Infrastructure

    Compute

    BusinessProcesses

    IndustryApplications

    Pre-ProductionSystems

    InformationIntensive

    IsolatedWorkloads

    MatureWorkloads

    BatchProcessing

    Maynot yet

    be readyfor migration

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    2011 IBM Corporation35

    Decide which of the Cloud deployment options is right for each ITservice

    EnterpriseData Center

    PrivateCloud

    ManagedPrivate Cloud

    HostedPrivate Cloud

    SharedCloud Services

    PublicCloud Services

    EnterpriseData Center

    Third-partyoperated

    Enterprise

    Third-partyhosted andoperated

    Enterprises Users

    Free Register Credit Card Click to contract

    HybridInternal and external service deliverymethods are integrated

    Private Public

    IT capabilities are provided as aservice, over an intranet, within theenterprise and behind the firewall

    IT activities / functions areprovided as a service, overthe Internet

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    2011 IBM Corporation

    Have an architecture for your private cloud

    Define the

    services you willdeliver

    Define the

    components of acommon deliveryplatform

    Common Cloud Management Platform

    Virtualized Infrastructure Server, Storage, Network, Facilities

    CloudServices

    Software-as-a-Service

    Platform-as-as-Service

    Infrastructure-as-a-Service

    Business-Process-as-a-Service

    Metering, Analytics & Reporting

    Configuration Mgmt

    Offering Mgmt

    Order Mgmt

    Accounting & Billing

    Customer Mgmt

    Entitlements

    Contract Mgmt SLAReporting

    Pricing & Rating

    Peering & Settlement

    Subscriber Mgmt

    Service OfferingCatalog

    Invoicing

    Service Automation Management

    Virtualization Mgmt

    Provisioning

    Monitoring &Event Mgmt

    IT Asset & License Mgmt

    Service Request Mgmt

    IT Service Level Mgmt

    Image Lifecycle Mgmt

    Capacity &Performance Mgmt

    Incident, Problem &Change Management

    BSSBusinessSupportSystem

    API

    ServiceDeliveryPortal

    OSSOperationalSupportSystem

    Service Delivery Catalog

    Service Templates

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    2011 IBM Corporation37

    Have a roadmap for evolving your private cloud services

    Integrated Middleware Platform& Image ManagementIndividualDeployment

    Middleware

    Application

    Hardware

    Today Tomorrow

    Operating System

    Shared Hardware

    Shared Hardware & VirtualizedApplications

    MW

    App

    OS

    MW

    App

    OS

    MW

    App

    OS

    Benefits Increased utilization of infrastructure Location independent deployment

    BenefitsStandardized middleware Increased utilization of software Improved deployment speedSimplified applications

    management

    Shared Infrastructure

    Integrated Middleware Platform

    App App App App

    Image

    Management

    Challenges

    Low hardwareutilization

    Heavilycustomizedinfrastructure

    Challenges

    Building images Image proliferationGovernance of changesCreation of composite applicationsConnectivity to legacy and off

    premises applications

    Yesterday

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    2011 IBM Corporation38

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    Thank You,

    QUESTIONS?

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