Bba 2001 Statistics

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    BBA 2001

    STATISTICS

    TAN WAH TIONG

    940928-14-5531

    201565

    CHONG KAR YUN

    JUNE 2013

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    NO DETAIL PAGE

    1.0 Contents 1

    2.0 Introduction 2

    3.0 Task 1 3

    4.0 Task 2 4

    5.0 Task 3 5

    6.0 Task 4 6-8

    7.0 Task 5 9

    8.0 Task 6 10

    9.0 References 11

    10.0 Coursework 12-15

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    2.0 Introduction to statistics

    By the 18th century, the term "statistics"designated thesystematic collection of

    demographic andeconomic data by states. In the early 19th century, the meaning of

    "statistics" broadened to include the discipline concerned with the collection, summary, and

    analysis of data. Today statistics is widely employed in government, business, and all the

    sciences. Electroniccomputers have expeditedstatistical computation,and have allowed

    statisticians to develop "computer-intensive" methods.

    The term "mathematical statistics" designates the mathematical theories ofprobability and

    statistical inference,which are used instatistical practice.The relation between statistics and

    probability theory developed rather late, however. In the 19th century, statistics increasingly

    usedprobability theory,whose initial results were found in the 17th and 18th centuries,

    particularly in the analysis ofgames of chance (gambling). By 1800, astronomy used

    probability models and statistical theories, particularly themethod of least squares,which

    was invented byLegendre andGauss.Early probability theory and statistics was

    systematized and extended byLaplace;following Laplace, probability and statistics have

    been in continual development. In the 19th century, statistical reasoning and probability

    models were used by social scientists to advance the new sciences ofexperimental

    psychology andsociology,and by physical scientists inthermodynamics andstatistical

    mechanics.The development of statistical reasoning was closely associated with the

    development ofinductive logic and thescientific method.Statistics can be regarded as not a

    field ofmathematicsbut an autonomousmathematical science,likecomputer science and

    operations research.

    http://en.wikipedia.org/wiki/Statisticshttp://en.wikipedia.org/wiki/Official_statisticshttp://en.wikipedia.org/wiki/Demographichttp://en.wikipedia.org/wiki/Economicshttp://en.wikipedia.org/wiki/Computerhttp://en.wikipedia.org/wiki/Computational_statisticshttp://en.wikipedia.org/wiki/Mathematical_statisticshttp://en.wikipedia.org/wiki/Probability_theoryhttp://en.wikipedia.org/wiki/Statistical_inferencehttp://en.wikipedia.org/wiki/Applied_statisticshttp://en.wikipedia.org/wiki/Probability_theoryhttp://en.wikipedia.org/wiki/Games_of_chancehttp://en.wikipedia.org/wiki/Method_of_least_squareshttp://en.wikipedia.org/wiki/Adrien-Marie_Legendrehttp://en.wikipedia.org/wiki/Gausshttp://en.wikipedia.org/wiki/Laplacehttp://en.wikipedia.org/wiki/Experimental_psychologyhttp://en.wikipedia.org/wiki/Experimental_psychologyhttp://en.wikipedia.org/wiki/Sociologyhttp://en.wikipedia.org/wiki/Thermodynamicshttp://en.wikipedia.org/wiki/Statistical_mechanicshttp://en.wikipedia.org/wiki/Statistical_mechanicshttp://en.wikipedia.org/wiki/Inductive_logichttp://en.wikipedia.org/wiki/Scientific_methodhttp://en.wikipedia.org/wiki/Mathematicshttp://en.wikipedia.org/wiki/Mathematical_sciencehttp://en.wikipedia.org/wiki/Computer_sciencehttp://en.wikipedia.org/wiki/Operations_researchhttp://en.wikipedia.org/wiki/Operations_researchhttp://en.wikipedia.org/wiki/Computer_sciencehttp://en.wikipedia.org/wiki/Mathematical_sciencehttp://en.wikipedia.org/wiki/Mathematicshttp://en.wikipedia.org/wiki/Scientific_methodhttp://en.wikipedia.org/wiki/Inductive_logichttp://en.wikipedia.org/wiki/Statistical_mechanicshttp://en.wikipedia.org/wiki/Statistical_mechanicshttp://en.wikipedia.org/wiki/Thermodynamicshttp://en.wikipedia.org/wiki/Sociologyhttp://en.wikipedia.org/wiki/Experimental_psychologyhttp://en.wikipedia.org/wiki/Experimental_psychologyhttp://en.wikipedia.org/wiki/Laplacehttp://en.wikipedia.org/wiki/Gausshttp://en.wikipedia.org/wiki/Adrien-Marie_Legendrehttp://en.wikipedia.org/wiki/Method_of_least_squareshttp://en.wikipedia.org/wiki/Games_of_chancehttp://en.wikipedia.org/wiki/Probability_theoryhttp://en.wikipedia.org/wiki/Applied_statisticshttp://en.wikipedia.org/wiki/Statistical_inferencehttp://en.wikipedia.org/wiki/Probability_theoryhttp://en.wikipedia.org/wiki/Mathematical_statisticshttp://en.wikipedia.org/wiki/Computational_statisticshttp://en.wikipedia.org/wiki/Computerhttp://en.wikipedia.org/wiki/Economicshttp://en.wikipedia.org/wiki/Demographichttp://en.wikipedia.org/wiki/Official_statisticshttp://en.wikipedia.org/wiki/Statistics
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    3.0 Task 1

    3.1 method of payment

    Area Pass Cash Total

    South 29,000 34,000 63,000

    West 51,000 114,000 165,000

    East 35,000 43,000 78,000

    North 43,000 81,000 124,000

    Total 158,000 272,000 430,000

    3.2 Plot a component bar chart, with bars for each city area, to represent the data.

    0

    20000

    40000

    60000

    80000

    100000

    120000

    140000

    160000

    180000

    NumberofPassengers

    Area

    Cash

    Pass

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    4.0 Task 2

    The audience figures for the 26 programmers in a TV series (in millions) are:

    4.0 3.8 4.2 2.9 2.5 3.5 2.6 3.6 5.0 3.5 4.9 2.9 3.3

    4.8 1.0 3.2 5.1 2.4 3.7 4.2 3.5 3.8 3.6 2.3 3.9 2.1

    Produce a stem and leaf display for this set of data.

    Stem Leaves

    1 0

    2 1 3 4 5 6 9 9

    3 2 3 5 5 5 6 6 7 8 8 9

    4 0 2 2 8 9

    5 0 1

    Leaf unit = 0.1million

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    5.0 Task 3

    Number of employee of a computer games company over nine years.

    Time series chart

    0

    100

    200

    300

    400

    500

    600

    1992 1993 1994 1995 1996 1997 1998 1999 2000

    Number

    OfEmployees

    Years

    Employees

    Employees

    Year 1992 1993 1994 1995 1996 1997 1998 1999 2000

    Employees 7 15 38 112 149 371 371 508 422

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    6.0 Task 4

    Two independent estate agencies each employ 9 people. The number of years experience in

    the property sector that employees of these companies have is

    Agency A 0 4 4 5 7 8 10 11 15

    Agency B 0 0 4 4 7 10 10 14 15

    5.1 Range and Histograms for each set of data

    Range A = 150

    Range B = 150

    0

    0.5

    1

    1.5

    2

    2.5

    3

    3.5

    4

    4.5

    0 4 5 7 8 10 11 14 15

    Agency B

    Agency A

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    5.2 Mean and the standard deviation of the data

    Agency A

    Mean = = 7.11

    Experience Mean 20 7.11 - 7.11 50.55

    4 7.11 - 3.11 9.67

    4 7.11 - 3.11 9.67

    5 7.11 - 2.11 4.45

    7 7.11 - 0.11 0.01

    8 7.11 0.89 0.79

    10 7.11 2.89 8.35

    11 7.11 3.89 15.13

    15 7.11 7.89 62.2521 2 = 160.87Agency B

    Mean = = 7.11

    Experience Mean 20 7.11 - 7.11 50.55

    0 7.11 - 7.11 50.55

    4 7.11 - 3.11 9.67

    4 7.11 - 3.11 9.67

    7 7.11 - 0.11 0.01

    10 7.11 2.89 8.35

    10 7.11 2.89 8.35

    14 7.11 6.89 47.47

    15 7.11 7.89 62.2521

    2

    = 246.87

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    Standard deviation of Agency A

    S=

    =

    = 4.48 (2 d.p)

    Standard deviation of Agency B

    S= =

    = 5.56 (2 d.p)

    The mean of Agency A and Agency B is same, but standard deviation of Agency B (5.56) is

    higher than Agency A (4.48).

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    7.0 Task 5

    The kilocalories per portion in 32 different breakfast cereals were recorded and collated into

    the following grouped frequency distribution:

    Kcal per portion Frequency

    80 and under 120 3

    120 and under 160 11

    160 and under 200 9

    200 and under 240 7

    240 and under 280 2

    Mean and median of the distributions.

    Class Midpoint Frequency 80 a.u. 120 100 3 300

    120 a.u. 160 140 11 1540

    160 a.u. 200 180 9 1620

    200 a.u. 240 220 7 1540

    240 a.u. 280 260 2 520

    Mean = Median = L+(

    = = 160 + ( ) 40

    = 172.5 = 168.89

    The mean and median are close. This distribution is fairly symmetrical.

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    8.0 Task 6

    Use of statistics in everyday life.

    Statistics are used in various ways in our everyday life. For instance food packaging uses

    statistics. Other functions like weather forecasts also use statistics.

    Besides, Statistics also deal with frequency distribution. It is used to compare two or

    more frequency distribution taken from different population to see if there are any

    differences between them. The statistics uses the following measures for the comparison.

    They are mean, median and mode. Mean is the average of all the observations whereas the

    median is the middle most value of the observations and mode has the maximum frequencies.

    Use of mean in daily life is to see the average mark of the class obtained. This average

    helps to see how many students are above average, how many are average students and how

    many are below averages. The teacher tries to help the average and below average students

    to score more grades in future. In a factory, the mean of the wages helps the authorities

    to know if the workers' welfare is maintained. It also helps to compare the salaries of the

    employees of the different companies. In sales, the average sales in the district helps the

    sales manager to plan for increasing the sales in the future.

    The government takes the average income and expense of the citizens to know whether

    the citizen rights are maintained. The family finds the average of their expenses to balance

    their finance. The average production of agricultural commodities, the industrial goods, the

    average exports and imports help the country to see their developments.

    As the conclusion, statistics is the basis for almost all the activities of individuals, group,

    society, community and country.

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    9.0 Reference

    -www.google.com

    -http://wiki.answers.com/Q/The_use_of_statistics_in_daily_life

    -http://www.ask.com/question/how-do-we-use-statistics-in-everyday-life

    -http://www.studymode.com/essays/Use-Of-Statistics-In-Daily-Life-395475.html

    - http://en.wikipedia.org/wiki/History_of_statistics

    http://www.google.com/http://wiki.answers.com/Q/The_use_of_statistics_in_daily_lifehttp://www.ask.com/question/how-do-we-use-statistics-in-everyday-lifehttp://www.studymode.com/essays/Use-Of-Statistics-In-Daily-Life-395475.htmlhttp://www.studymode.com/essays/Use-Of-Statistics-In-Daily-Life-395475.htmlhttp://www.ask.com/question/how-do-we-use-statistics-in-everyday-lifehttp://wiki.answers.com/Q/The_use_of_statistics_in_daily_lifehttp://www.google.com/
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    10.0 Coursework

    Step one: Identifying the problem or opportunity

    A manager must understand clearly and define correctly the problem at hand. He must be

    careful not to confuse the actual problems that the management is trying to solve and the

    symptoms. However, sometime one can use symptoms as clues to find the actual problem.

    For example, the monthly sales of Proton cars have been declining significantly for

    the past 24 months even though the overall auto industry has shown steady growth. The

    management is trying to identify the actual causes or factors that had contributed to the

    problem of declining local car sales so that corrective action can be taken immediately.

    Failing to find the actual causes might result in the local auto industry having to slow

    down, and hence, reduced sales and lower profits. The objective is to determine the factors

    that contributed to the decline in demand for Proton cars. The actual problem is unknown

    while the symptoms are a decline in sales, high cancellation of bookings and slow growth of

    new bookings.

    Step two: Gathering available facts

    Data and information that are related to the actual problem must be gathered.

    Internal data can be obtained from the departments within an organisation. For

    example, accounting and financial data can be obtained from the financial and accounting

    departments, production figures are obtainable from the production department and sales

    data can be obtained from the marketing and sales department. The customer service

    department and human resource department also provide useful data for analysis.

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    External data can be obtained from other organisations such as the Ministry of

    domestic Trade and Consumer Affairs, Bank Negara, the Ministry of International Trade and

    other business organisations. Other Sources include the Journal of Auto industry, the Journal

    of Malaysian Business, Newspapers and magazines.

    Step three: Gathering new data

    If the available data are inadequate to get a clear picture of the problem, the management

    may decide to collect new data. Sometimes, data on important variables are not available

    from secondary sources or the data obtained from these sources are already outdated or not

    suitable for use. As such, the management must obtain data from primary sources.

    Appropriate data collection methods must be applied so that the data are gathered

    accurately. For example, the management may want to collect data on customers

    expectation on certain characteristics of passenger cars such as the safety standard, design,

    performance, price, after-sales service, resale value and rate of financing.

    At the same times, the management may also require information regarding the

    marketing strategy of competitors such as advertisement and promotional strategies, package

    offer, incentive for trade-in, or switching incentive. Several data collection methods can be

    applied. They are direct observation, personal interview, telephone interview (especially for

    long distance respondents), direct questionnaires, mailed questionnaires and focus group

    study.

    Before primary data is obtained, the manager must determine the representative

    sample to be used for the research. In choosing the sample, the researcher must apply

    appropriate sampling techniques so that the sample selected represent the population and

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    results in inaccurate information for decision-making. Any analysis on the based data is not

    valid. The sampling technique used depends on the nature of the target population, the

    budget available and also the objective of the study. Among the sampling techniques

    available are simple random samplings, systematic sampling, stratified sampling, duster

    sampling, quote sampling, judgmental sampling and snowball sampling.

    Step four: Classifying and organising the data

    After the required data have been collected, the next task is to make the data more

    meaningful, readable and understandable in the context of the problem being investigated.

    Raw data are meaningless. They must be transformed into meaningful form.

    Step five: Presenting and analysing data

    Data must be presented in useful and meaningful ways so that they are useful for decision-

    makers and the people reading the report. Some of the common methods of presenting data

    are through frequency tables, bar charts, graphs, histograms, frequency polygons, ogives and

    stem-and-leaf plots.

    Frequency tables are used to summarise data based on variables of interest. For

    example, Proton customers can be grouped according to demographic variables such as

    income level, education level, ethnic group and type of job, so that useful information on

    demand can be obtained and analysed. Data presentation through charts, graph, scatter plots

    and other visualised methods helps in identifying the relationship between variables of

    interest

    For example, a manager of a local car company may to determine the relationship

    between the demand for local cars and demographic variable such as gender, education level,

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    income level and social classes. At the same time, he may be interested to establish the

    relationship of these variables with the choice of models, price, and quality of service and

    product performance. If we want to get more thorough information, the data need to be

    further analysed. Among the methods of data analyses are cross tabulation, chi-square test,

    regression analysis and time series analysis.

    Step six: Making a decision

    After going through data presentation, data analysis ad interpretation of the results, the

    management should have a clear idea of the problem at hand. Certain variables may

    influence some other variables. The management can list down the possible alternative

    action to take under various economic conditions, and other influential conditions such as

    change in interest rate, change in consumers lifestyles and developments in technology.

    With appropriate statistical analyses techniques and models, the management can

    make the right decision-marking under uncertainty and decision-marking under risk. This is

    followed by the implementation of the plan. Appropriate corrective action should be carried

    out in cases where deviation from the plan occurs.