Embed Size (px)
Citation preview
The1stRegionalConference on DevelopingServiceMarketsandValueChains
Presented by: Mr. Nayef Z. Stetieh
Ms. Maha N. Shawareb
BDS Intervention …. Learning and Sharing
The1stRegionalConference on DevelopingServiceMarketsandValueChains
BDS Intervention …. Learning and Sharing
Provider
Provider
Provider
Provider
SME
ServiceService
Co-facilitatorDonor/Government
SMESME
SME
SMESME
SME
SMESME
SME
SME
Facilitator
Dire
ct Indirect
The1stRegionalConference on DevelopingServiceMarketsandValueChains
• Developing new service products• Promoting good practice• Building capacity.
Provider
Provider
Provider
Provider
FacilitatorWho:
• Service Providers/ Consultants • NGOs• BSOs• Educational institutions• Semi-Governmental Organizations
How:
• Export Management Advisors• Technical Advisors• Linkages & alliances
What:
Provider
BDS Intervention …. Learning and Sharing
The1stRegionalConference on DevelopingServiceMarketsandValueChains
• Educating SMEs about the potential benefits of specific BDS services
• Outreach & Awareness on quality systems, business conducts, ethics, ..
• Awareness on importance of clustering , linkages (backward & forward)
• Gathering & analyzing market information• Dissemination of success stories.
Facilitator The role:
SMESME
SME
SMESME SME
SMESME
SME SMESME
How
How:
•Our Approach
BDS Intervention …. Learning and Sharing
The1stRegionalConference on DevelopingServiceMarketsandValueChains
BDS Intervention …. Learning and Sharing
Facilitator
Responding to demand Addressing constraints
1. Diagnostic
2. Market Analysis & Assessment
8. Feedback
7. Linkages
6. Marketing & Promotion
Development
5. Cluster
Facilitation
3. Product & Process
Development
4. Marketpenetration
strategy
Our ApproachOur Approach
The1stRegionalConference on DevelopingServiceMarketsandValueChains
BDS Intervention …. Learning and Sharing
•US standards for producing stone and marble tiles•Tapping into channels (Specialized trade shows)
•Process •Channel
•US Distributors•Architects
Stone & marble
•Compliance with food safety, environmental and social standards in agriculture and fresh produce •Fair Wage labeling •Package designs.•ERP systems•Product differentiation
•Product•Channel upgrading•Process
•U.S. specialty gourmet shops
Extra Virgin Olive Oil
MAIN UPGRADING OPPORTUNITIES
TYPES OF UPGRADING
END MARKETS
Facilitator
Responding to end MarketsResponding to end Markets
The1stRegionalConference on DevelopingServiceMarketsandValueChains
BDS Intervention …. Learning and Sharing
• Participatory approach (leveraging resources)
• Champions (success stories)
• Credibility
• Media Coverage (awareness & success stories)
The role:
NGOs
Consultants
Co-F
acili
tato
rs
BSOs
Educational institutions
SGOs
Linkages & AlliancesLinkages & Alliances
The1stRegionalConference on DevelopingServiceMarketsandValueChains
BDS Intervention …. Learning and Sharing
• Innovative approaches for cost recovery (payment mechanisms)
• New BDS products• Monitoring Business environments• Expand outreach & geographic coverage
• Linkages to financial markets
How:
• Solicit nontraditional expertise• Access to finance (FOR-Jordan)• Media Plans• BDS Conference & training
What:
Donors
Business Development & innovation
Linkages & alliances
NGOs
ConsultantsCo-F
acili
tato
rsBSOs
Educational institutions
SGOs
Sustainability of Facilitation ActivitiesSustainability of Facilitation Activities
BDS Intervention …. Learning and Sharing
Client impact:Changes in SME performance (e.g., sales, value added, profitability), or broader social and economic impact (employment, poverty alleviation, etc.).
Institutional performance,Number of BDS suppliers, BDS suppliers profitability, Number of service products
Market development
The price and quality of services available, SME awareness, trial and repeat usage, the level of satisfaction of SMEs, and the extent to which BDS providers are reaching previously underserved populations
Performance MeasurementPerformance Measurement
BDS Intervention …. Learning and Sharing
•Wider outreach
•Building the capacity of organizations and personnel to undertake key tasks.
•The time dimension
•Offering attractive and affordable services in sustainable ways
•Payment Mechanisms
•The multiplier effect.
ChallengesChallenges
