Embed Size (px)
Citation preview
Behavioral Change ManagementPutting people at the heart of your agenda
Behavioral Change Management (BCM) makes organizations, leadership and employees ready, willing and able to implement change. It places the impact of change on people at the heart of the project, thus facilitating its success and sustainability.
KPMG’s BCM approach comprises five stages and is supported by four integrating work streams:
The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.
© 2019 KPMG Management & Risk Consulting Sdn. Bhd., a company incorporated under Malaysian law and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
The KPMG name and logo are registered trademarks or trademarks of KPMG International.
Visit www.kpmg.com.my/PnC to find out how KPMG can create and sustain value for your business. Alternatively, you may contact the following professionals:
Chan Siew MeiExecutive Director, Advisory T: +603 7721 7063E: [email protected]
Sharmini Ann JacobDirector, People & Change in Advisory T: +603 7721 7725E: [email protected]
Mageswaran AppavooAssociate Director, People & Change in AdvisoryT: +603 7721 7758E: [email protected]
Make It ClearAlign leaders around the strategic aims, ambition and scale of change
Make It KnownCommunicate the change vision and case for change and begin to establish ownership of the solution
Make It RealTranslate the change vision into reality for people in the organization and define what it means for them
Make It StickAscertain there is capability in the organization to sustain the change
Make It HappenMove the organization towards the end state and equip people to work in new ways
Change Leadership
Communication and Engagement
Impact and Measurements of Change
Change Leadership
KPMG is the Clear Choice
Access to KPMG’s regional and global network of support.
Experienced team with deep industry knowledge.
Customized approach and strategy based on organization’s goal, strategy and culture.
Benefits of Behavioral Change Management (BCM)
Less disruption to the organization well-being during the transition.
Sustained ROI by up-skilling organizations to successfully implement change.
People in organization are ready quicker, and are willing and able to change.
Change capabilities built in the organization to de-risk future changes.
Sustainability of results and benefits realized.
www.kpmg.com.my/PnC
