Embed Size (px)
Citation preview
Better than ever!
*STARS
Single Sign on
Single Sign On
*Transfers –Child One Year
Certification
Current
*STARS calculates eligibility end date based on begin date.
*6 month certification
New Version
*STARS calculates eligibility end date based on begin date and length of certification.
*6 month certification or
*12 month certification
*Check box available to select “Transferring One Year Cert”
*Transfers Continued
*Transfers Continued
*States certifying children for one year:
*California
*AZ and Navajo Nation continue with a 6 month certification
*Practice
*Demographics
*Demographics
New additions for future use:*Fields for cell numbers to
receive text messages and email addresses
*Appointment Reminders Report
*Appointment Reminder Audit Report
*Practice
*Question
*Do we still use the auto-dialer and our staff to contact clients and remind them of their appointments?
*Quick Links
*Thoughts
What has changed?
What is missing?
What is added?
What do you like?
*PracticeReviewing
Previous Nutrition
Education Goals
*No Show Letter –Revised
*Non-Discrimination Statement
The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for
employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and
where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an
individual’s income is derived from any public assistance program, or protected genetic information in employment
or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all
programs and/or employment activities.) If you wish to file a Civil Rights program complaint of discrimination,
complete the USDA Program Discrimination Complaint Form, found online at
htttp://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the
form. You may also write a letter containing all of the information requested in the form. Send your completed
complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400
Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at
[email protected]. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA
through the Federal Relay Service at (800)877-8339;or (800) 845-6136 (Spanish). USDA is an equal opportunity
provider and employer.
*30-day Temporary
Certification
*30-day Temporary
Certification
*Clients without proof of income will only be certified for 30 days
*Will receive one month of checks
* Will be terminated in income is not entered within 30 days
* Self-declare is considered proof of income
Old
*Proof choices: zero income, self-declare, proof entered or proof field is left blank.
New
*Proof choices: zero income, self-declare, proof pending or proof entered.
*One of the above must be selected.
*When a client has an adjunctive proof entered, a proof must be entered.
*Income Proof Documentation
*Proof Pending
*If a client has a proof pending for one or more incomes, a letter will be generated and signed by the client.
*Practice
ITCA
*Complete WIC Certification
*Client Header
*Appointment Notification if appointment is made > 30 days after certification
ITCA
*Proofs Not Provided
*If proof of income is not provided within 30 days, client is terminated and must provide proof of income to be re-certified.
*Reports/History – Proof Pending
*30 Day Temp – Client List
*30 – Day TempChange Category
*Unable to change a BF/PP Category after certification if proof of income is pending!
*Signed Documents History
*All signed documents will be stored in Contact History.
*Breastpump Issuance & Sign for Checks will also remain on their screens.
*What’s wrong with this?
*What is Income?
*Income is
gross cash earned by ANY and ALL members of a family before deductions.
*Current Income
Current Income Defined:*The last 30 days
*Income stopped (e.g. laid off of work) – what will be earned in the next 30 days (e.g. unemployment)
*Annual income – those who were on temporary leave (e.g. FMLA), self-employed, those who work less than 12 months a year (teaches, volunteer firemen)
*Questionable Income
What if income presented seems questionable?
*The income (amount and/or number of family) should be verified through another source.
*Determining family size
Who counts as part of the family?
*Unborn infants
*Grandma
*Boyfriend
*Parents
*Brothers and sisters
*Friends
*Roommates
*Others?
*Are they part of the family?
*Who pays for what?
*How are bills and items (e.g. food) split?
*Does the client/caregiver have an income?
*Is that income enough to support client(s)/caregiver?
*Each economic unit must have its own income
Family Support is not a valid
source of income and is not allowable!
*What about the minor?
*A minor who does not have their own income and enough income to live/survive would be considered part of the parents income.
*HOW DO YOU HANDLE INCOME FOR AN ADULT
WHO LIVES WITH OTHERS AND HAS
NO INCOME OF THEIR OWN?
*Zero Income
*Must document in detail their living situation and how they obtain food, shelter, clothing, medical care, etc.
*BFPC Screens and Reports
*What is your favorite change or new addition to the system?
