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BIFM Knowledge Workshop 15th October 2003
“BIFM’s Knowledge Agenda”
Peter Cordy,
Chairman of the BIFM Research, Information & Knowledge Committee
{RIKCo}
Facilities Management -
the integration of multi-disciplinary activities within the built environment and the management of their impact
upon people and the workplace
Our Aims
Research, Information & Knowledge Committee{RIKCo}
Our Aims
To promote and communicate Research, Information and Knowledge that is relevant to the interests of BIFM Members.
Research, Information & Knowledge Committee{RIKCo}
Our Aims
To raise the profile of the Institute with other Professional Bodies and achieve recognition and influence as the ‘gatekeeper’ of FM Research, Information & Knowledge.
Our Strategic Themes
Research, Information & Knowledge Committee{RIKCo}
Strategic Themes
• Knowledge
• Innovation
• Research
• Benchmarking
We are keen to work with others to identify examples of innovation and ways of applying it successfully
Our Agenda
Agenda
• Identify opportunities for extending the influence of BIFM through research activity.
• Achieve national recognition as the principal source for authoritative information on matters of FM research / knowledge.
Agenda
• Identify gaps in research knowledge and support / commission original research.
• Influence funders of research by championing individual research proposals
Agenda
• Develop a programme of targeted research to support current and future needs.
• Establish and maintain a knowledge network and database – survey of members’ areas of activity, interests, skills, sector etc.
Agenda
• Co-ordinate and Quality Assure Special Interest Groups’ and Sector Forums’ contributions to the knowledge base.
• Support them by undertaking / commissioning original research in their areas of interest.
Supporting Knowledge Development
BIFM Web Portal – ‘The Knowledge Wall’
CLASSIFIED
DIRECTORY
& INDEX
LINKS TO
OTHER
SITES
KNOWLEDGE
NETWORKS
DIRECTORY
FREQUENTLY
ASKED
QUESTIONS
REQUESTS
FOR
HELP
OFFERS
OF
ASSISTANCE
KNOWLEDGE
PAPERS
GOOD
PRACTICE
GUIDES
CASE
STUDIES
INNOVATION
FORUM
PARTNERS
IN
INNOVATION
RESEARCH
PROJECT
MARKET
BENCHMARKING
CENTRES
OF
EXCELLENCE
REPORTS
OF
PROCEEDINGS
ACADEMIC
RESEARCH
PROJECTS
PRESENTATION
MATERIAL
INTERNATIONAL
KNOWLEDGE
EXCHANGE
• Support the development of regional networks {‘hubs’} to share information, knowledge and benchmark performance
• Offer briefings on research in progress• Maintain a register of research projects• Publicise the outputs of original research
and its application to members• Support SIGs and Sector Forums on a
regional basis• Share information on the work of RIKCo by
Email and the web
Work in Progress : Product Development
• Members / Stakeholders’ Survey – to determine Research priorities for the business plan
• Research Directory and Register of Projects• Annual Conference 2004 & 2005 – review of PII
and CBPP Demonstration Projects’ outputs• Editorial Advisory Group• FM Sector Forums• Collaborations with Barbour Index and Butterworths
on FM Knowledge• BIFM Website – Development of a ‘Knowledge
Portal’
Work in Progress : Research Projects
• ‘Re-thinking FM’, BIFM/BRE • ‘Premises of FM Innovation’, Reading University• ‘Triggers for Intervention’, Taylor Woodrow • ‘Rules of Thumb -Clients Guide to Manageable
Building Services’, BSRIA• ‘Curing overheating in buildings’, The Carbon
Trust• ‘Key Performance Indicators’
Summary
• Develop networks to share information, knowledge and benchmark performance
• Demonstrate ‘leading edge’ performance
• Learn from others• Develop partnerships across
the public and private sectors, with Government and other agencies
• Develop Strategic Alliances with selected ‘key’ players
BIFM Knowledge Workshop 15th October 2003
BIFM Knowledge
Recent developments
Peter Cordy,
Chairman of the BIFM Research, Information & Knowledge Committee
{RIKCo}
•OGC Procurement Guides
•DQI Online
•KPI Project Proposal
•Benchmarking
•Expert Rules of Thumb
•Demonstration Projects
•Euro FM – Research Network
•DTI PII Projects Review
OGC Achieving Excellence Procurement Guides
1. Initiative to Action
2. Project organisation
3. Project Procurement lifecycle
4. Risk and value management
5. The integrated project team
6. Procurement and contract strategies (to follow)
7. Whole life costing
OGC Achieving Excellence Procurement Guides
8. Improving Performance
9. Design Quality (to follow)
10. Through health and safety
11. (To follow)
Accessible through OGC’s Successful Delivery Toolkit at :
http://www.ogc.gov.uk/sdtoolkit/reference/achieving/achievin.html#aeinit
DQI Online
Sponsored by
Construction Industry Council (CIC)
CABE
Office of Government Commerce (OGC)
Strategic Forum for Construction (SFfC)
Web: www.dqi.org.uk
DQI Online - Design Quality Indicator
Questionnaire, Visualisations and the tools to manage their use.
4 Versions of the questionnaire:
The Brief; Mid Design; Ready for Occupation; In-Use
Cost of DQI products:
Single DQI use - £75; One DQI project - £300;
Two DQI projects - £550; Four DQI projects - £900
Development of Key Performance Indicators for Facilities Management
Project Aim:
To develop a definitive and authoritative register of Key Performance Indicators (KPI’s) that are authorised by
BIFM and are recognised ‘de facto’ as the industry standard.
Benchmarking
Project aim
To provide a framework for the establishment of benchmarking activities.
To support initiatives from SIGs / Sector Forums to establish benchmarking clubs and
develop a series of ‘headline’ indicators to facilitate cross-sector comparisons.
Expert Rules of Thumb
Project aim
To develop a series of ‘expert’ position statements to assist members
Seek contributions / input from Fellows and Corporates to develop a web based resource
Demonstration Projects
Project aim
To identify examples of acknowledged good practice / case studies across the range of FM
activity and publish on the web.
To include annual BIFM award winners / finalists and other sources of good practice.
Euro FM – Research Network
Network representing European FM Research interests.
Meeting in Vienna in September 2003 agreed to focus on host countries’ experience to
encourage understanding of impact of national experiences and culture on FM practice.
Next meeting in Budapest in January 2004
DTI PII Projects Review
Project aim
To review the DTI PII programme and CBPP demonstration projects to identify good practice and evaluate the value of the outputs from the
perspective of FM practitioners.
The findings will be available in time for presentation at the BIFM Annual Conference
in March 2004.