Billing Design Project

NEW Water Kick-Off Meeting

April 2, 2015

NEW Water - Green Bay Metropolitan Sewerage District

Todays Agenda

• Introductions

• Project Background

• Billing Design Approach

• Project Plan and QA/QC

• Key Considerations

• Next Steps

• Questions/Discussion

2

Introductions - The Project Team

3

Project Manager

Isabella Schroeder

QA/QC and Technical

Resources

Michael Rotuno

Ertan Akbas

Lead Analyst

Aditya Ramamurthy

Support Analysts

A. Corrigan; B. Chenevy

Design

Tom Sinning

NEW Water Staff

Advisory and Testing

NEW Water

• Brian Vander Loop, Project Manager

• Bill Oldenburg, Pretreatment Coordinator/Assist. Project Manager

• Nathan Qualls, Director of Technical Services

• Mike Peroutka, IT Systems Administrator

• Eric Hepp - LIMS administer

• Holly Blazer - Analytical Chemist

• Timely respond to requests for information

• Provide critical direction

• Conduct testing

Key Participants

Responsibilities

Todays Agenda

• Introductions

• Project Background

• Billing Design Approach

• Project Plan and QA/QC Process

• Key Considerations

• Next Steps

• Questions/Discussion

5

Project Background

• NEW Water Current System:

• Owns and operates 2 Treatment Plants (Green Bay and De

Pere) with average daily flows of 35 mgd

• 18 wholesale customers, 2 contract customers

• 29 permanent metering stations

• Access/SQL based billing program

• Mission Communications M-800 units and web-based servers

for flow data

• MS SQL database for loading data

6

Project Background

• Billing Design Project:

• This project is the next step having completed the 2014

Billing Methodology Study which identified the preferred

billing framework for quantifying flow and loadings for

invoicing purposes.

• Project requires development and deployment of a billing

system to implement the preferred billing methodology and

simultaneously meet other objectives of NEW Water:

• Move to current technology

• Reduce manual entry of data

• Ease of use and maintenance

• New billing program in place for calendar year 2016.

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Key Billing Methodology Changes

• Mass loading vs. concentration basis

• Smoothing of loadings – Year-to-date Actuals

and Remaining Month Estimates (budgeted)

• December end-of-year True-Up non-metered /

non-sampled areas

• Annual review of “proxy” stations and updates

as required to approved unmetered/unsampled

flows/loadings.

• Approved fixed loadings based on mass units

vs. concentration.

• No I/I Distribution Credit/Charge Allocation

Todays Agenda

• Introductions

• Project Background

• Billing Design Approach

• Project Plan and QA/QC Process

• Key Considerations

• Next Steps

• Questions/Discussion

9

Billing Design Approach

Provide a collaborative team

approach for development and

deployment of the customer

billing system that incorporates

frequent feedback from end

users, while optimizing the

system development time with

value-added activities.

10

Based on New Technology

Easy to Maintain Minimizes Manual Entry

Billing Design

System Development Life-Cycle (SDLC)

11

Todays Agenda

• Introductions

• Project Background

• Billing Design Approach

• Project Plan and QA/QC Process

• Key Considerations

• Next Steps

• Questions/Discussion

12

Project Plan Document

Scope of Services

Communications Management

Quality Management and Control

13

Project Budget

Project Schedule

Meeting Dates

14

Key Meeting Dates Date

#1: NEW Water Kick-off Meeting April 2, 2015

#2: Functional/Technical Design (20%) May 20, 2015

#3: Application Development Progress (40%) July 2, 2015

#4: On Site Alpha Testing (60%) August 13, 2015

#5: Beta Testing (90%) October 9, 2015

#6: On Site Program Training November 24, 2015

#7: Final Acceptance Meeting January 29, 2016

Data Access and QA/QC

SharePoint Site [Still in Progress] Remote Access: • NEW Water VPN (requires software and credentials on the

remote user’s PC) • LogMeIn Account

NEW Water Remote Testing/Development Environment: • complete with Access 2013 • snapshot copies of Billing, Starlims, and Rockwell SQL

Server databases • standalone copy of the current Access application

15

Todays Agenda

• Introductions

• Project Background

• Billing Methodology Approach

• Project Plan

• Key Considerations

• Next Steps

• Questions/Discussion

16

17

Meets Objectives of Billing

Methodology Study Based on New Technology

East to Maintain Minimizes Manual Entry

Key Considerations

Billing Methodology Alternatives

Bad Input

Data

Other Objectives

18

Potential

Future

Requirements

Statistical

Analysis

Other

Changes in

Sampling

Data and

Frequency

Todays Agenda

• Introductions

• Project Background

• Billing Methodology Approach

• Stakeholder Process

• Key Considerations

• Next Steps

• Questions/Discussion

19

Next Steps

20

Task Date

ARCADIS Activities:

• On-Site Interviews

• SharePoint Site

• Updated Project Plan

April 2 and 3

Week of April 6th

NEW Water Activities:

• Participate in Interviews

• Provide Requested Data

April 2 and 3

Next Meeting (20% Complete) May 20, 2015

Questions/Discussion

22