Bizhub 203 Service Manual

SERVICE MANUAL

FIELD SERVICE

2007.07 Ver. 1.0

FIELD SERVICE TOTAL CONTENTSSAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1 IMPORTANT NOTICE ................................................................................................S-1 DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1 SAFETY WARNINGS .................................................................................................S-2 WARNING INDICATIONS ON THE MACHINE ........................................................S-18 MEASURES TO T0AKE IN CASE OF AN ACCIDENT ..................................................S-20 Composition of the service manual ................................................................................. C-1 Notation of the service manual ....................................................................................... C-2

bizhub C353/C253/C203 Main bodyGeneral ........................................................................................................................... 1 Maintenance ................................................................................................................. 11 Adjustment/Setting...................................................................................................... 189 Troubleshooting........................................................................................................... 449 Appendix ..................................................................................................................... 583

Standard controllerGeneral ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Troubleshooting............................................................................................................. 31

DF-611General ........................................................................................................................... 1 Maintenance ................................................................................................................... 5 Adjustment/Setting........................................................................................................ 25 Troubleshooting............................................................................................................. 51

PC-104/204General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 17 Troubleshooting............................................................................................................. 23

PC-405General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 21 Troubleshooting............................................................................................................. 29

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FS-519/PK-515/OT-602General ........................................................................................................................... 1 Maintenance ................................................................................................................... 7 Adjustment/Setting ....................................................................................................... 59 Troubleshooting ............................................................................................................ 71

MT-502General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ......................................................................................................... 7 Troubleshooting ............................................................................................................ 11

SD-505General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 25 Troubleshooting ............................................................................................................ 37

JS-505General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 15 Troubleshooting ............................................................................................................ 19

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SAFETY AND IMPORTANT WARNING ITEMS

SAFETY AND IMPORTANT WARNING ITEMSRead carefully the safety and important warning items described below to understand them before doing service work.

IMPORTANT NOTICEBecause of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians. Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate. The user of this service manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this service manual is intended. Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly. Keep this service manual also for future service.

DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTIONIn this Service Manual, each of three expressions DANGER, WARNING, and CAUTION is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care. DANGER: Action having a high possibility of suffering death or serious injury WARNING: Action having a possibility of suffering death or serious injury CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage Symbols used for safety and important warning items are defined as follows:

:Precaution when servicing the product. :Prohibition when servicing the product. :Direction when servicing the product.

General precaution General prohibition General instruction

Electric hazard High temperature

Do not touch with wet hand Unplug

Do not disassemble Ground/Earth

S-1


SAFETY WARNINGS[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reasoning behind this policy.

Prohibited Actions DANGER Using any cables or power cord not specified by KMBT.

Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury. Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object. Disabling relay functions (such as wedging paper between relay contacts)

Disabling safety functions (interlocks, safety circuits, etc.) Safety will not be assured, leading to a risk of fire and injury. Making any modification to the product unless instructed by KMBT Using parts not specified by KMBT

S-2


[2] POWER PLUG SELECTIONIn some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

Power Cord Set or Power Plug WARNING Use power supply cord set which meets the following criteria: - provided with a plug having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - provided with three-conductor cable having enough current capacity, and - the cord set meets regulatory requirements for the area. Use of inadequate cord set leads to fire or electric shock. Attach power plug which meets the following criteria: - having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - meets regulatory requirements for the area. Use of inadequate cord set leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. Conductors in the power cable must be connected to terminals of the plug according to the following order: Black or Brown:L (line) White or Light Blue:N (neutral) Green/Yellow:PE (earth) Wrong connection may cancel safeguards within the product, and results in fire or electric shock.

kw

S-3


[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICEKONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks. 1. Power Supply

Connection to Power Supply WARNING Check that mains voltage is as specified. Connection to wrong voltage supply may result in fire or electric shock. Connect power plug directly into wall outlet having same configuration as the plug. Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation. Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption. If excessive current flows in the wall outlet, fire may result. If two or more power cords can be plugged into the wall outlet, the total load must not exceed the rating of the wall outlet. If excessive current flows in the wall outlet, fire may result. Make sure the power cord is plugged in the wall outlet securely. Contact problems may lead to increased resistance, overheating, and the risk of fire. Check whether the product is grounded properly. If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product. Connect power plug to grounded wall outlet.

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S-4


Power Plug and Cord WARNING When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly. If the power cord (inlet type) is not connected to the product securely, a contact problem may lead to increased resistance, overheating, and risk of fire. Check whether the power cord is not stepped on or pinched by a table and so on. Overheating may occur there, leading to a risk of fire.

Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock. Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.

Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. Do not insert the power plug into the wall outlet with a wet hand. The risk of electric shock exists. When unplugging the power cord, grasp the plug, not the cable. The cable may be broken, leading to a risk of fire and electric shock.

S-5


Wiring WARNING Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists.

When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire. Do not use an extension cable reel with the cable taken up. Fire may result. 2. Installation Requirements

Prohibited Installation Places WARNING Do not place the product near flammable materials or volatile materials that may catch fire. A risk of fire exists. Do not place the product in a place exposed to water such as rain. A risk of fire and electric shock exists.

When not Using the Product for a long time WARNING When the product is not used over an extended period of time (holidays, etc.), switch it off and unplug the power cord. Dust collected around the power plug and outlet may cause fire.

S-6


Ventilation CAUTION The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b. When taking a lot of copies c. When using multiple products at the same time

Stability CAUTION Be sure to lock the caster stoppers. In the case of an earthquake and so on, the product may slide, leading to a injury.

Inspection before Servicing CAUTION Before conducting an inspection, read all relevant documentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed procedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the documentation. If the prescribed procedure or tool is not used, the product may break and a risk of injury or fire exists. Before conducting an inspection, be sure to disconnect the power plugs from the product and options. When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists. The area around the fixing unit is hot. You may get burnt.

S-7


Work Performed with the Product Powered On WARNING Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury. Take every care when servicing with the external cover detached. High-voltage exists around the drum unit. A risk of electric shock exists.

Safety Checkpoints WARNING Check the exterior and frame for edges, burrs, and other damage. The user or CE may be injured. Do not allow any metal parts such as clips, staples, and screws to fall into the product. They can short internal circuits and cause electric shock or fire. Check wiring for squeezing and any other damage. Current can leak, leading to a risk of electric shock or fire. Carefully remove all toner remnants and dust from electrical parts and electrode units such as a charging corona unit. Current can leak, leading to a risk of product trouble or fire. Check high-voltage cables and sheaths for any damage. Current can leak, leading to a risk of electric shock or fire.

S-8


Safety Checkpoints WARNING Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mounting position. The laser light can enter your eye, leading to a risk of loss of eyesight. When replacing a lithium battery, replace it with a new lithium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority. Improper replacement can cause explosion. After replacing a part to which AC voltage is applied (e.g., optical lamp and fixing lamp), be sure to check the installation state. A risk of fire exists. Check the interlock switch and actuator for loosening and check whether the interlock functions properly. If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam). Make sure the wiring cannot come into contact with sharp edges, burrs, or other pointed parts. Current can leak, leading to a risk of electric shock or fire.

S-9


Safety Checkpoints WARNING Make sure that all screws, components, wiring, connectors, etc. that were removed for safety check and maintenance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.

Handling of Consumables WARNING Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician. Never throw the used cartridge and toner into fire. You may be burned due to dust explosion.

Handling of Service Materials CAUTION Unplug the power cord from the wall outlet. Drum cleaner (isopropyl alcohol) and roller cleaner (acetone-based) are highly flammable and must be handled with care. A risk of fire exists. Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated. A risk of fire exists.

S-10


Handling of Service Materials CAUTION Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. When using any solvent, ventilate the room well. Breathing large quantities of organic solvents can lead to discomfort.

S-11


[4] Used Batteries PrecautionsALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. France ATTENTION Il y a danger dexplosion sil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou dun type quivalent recommand par le constructeur. Mettre au rebut les batteries usages conformment aux instructions du fabricant. Denmark ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. Finland, Sweden VAROlTUS Paristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. VARNING Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. Norway ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.

S-12


[5] Laser Safety This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.

5.1

Internal Laser Radiationsemiconductor laser Maximum power of the laser diode 30 mWbizhub C353 bizhub C253/C203

Maximum average radiation power (*) Wavelength *at laser aperture of the print head unit

11.6 W 7.7 W 775-800 nm

This product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit. The print head unit is NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.

Laser Aperture of the Print Head Unit

A02EP0C501DA

S-13

SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) This machine is certified as a Class 1 Laser product under Radiation Performance Standard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation. The label shown on page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States..

CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength All Areas CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength Denmark ADVARSEL Usynlig laserstrling ved bning, nr sikkerhedsafbrydere er ude af funktion. Undg udsttelse for strling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene. halvlederlaser Laserdiodens hjeste styrke blgelngden 30 mW 775-800 nm 30 mW 775-800 nm 30 mW 775-800 nm

S-14

SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen kyttminen muulla kuin tss kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle. puolijohdelaser Laserdiodin suurin teho aallonpituus 30 mW 775-800 nm

VARNING! Om apparaten anvnds p annat stt n i denna bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. halvledarlaser Den maximala effekten fr laserdioden vglngden 30 mW 775-800 nm

VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina nkymttomlle lasersteilylle. l katso steeseen.

VARNING! Osynlig laserstrining nr denna del r ppnad och sprren r urkopplad. Betrakta ej strien. Norway ADVERSEL Dersom apparatet brukes p annen mte enn spesifisert i denne bruksanvisning, kan brukeren utsettes fr unsynlig laserstrlning, som overskrider grensen for laser klass 1. halvleder laser Maksimal effekt till laserdiode blgelengde 30 mW 775-800 nm

S-15


5.2

Laser Safety Label

A laser safety label is attached to the inside of the machine as shown below.

*Only for the U.S.A.

A02EP0E505DA

5.3

Laser Caution Label

A laser caution label is attached to the outside of the machine as shown below.

A02EP0C503DA

S-16


5.4

PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT

When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC drum, be sure first to turn the printer OFF. If the job requires that the printer be left ON, take off your watch and ring and wear laser protective goggles. A highly reflective tool can be dangerous if it is brought into the laser beam path. Use utmost care when handling tools on the users premises. The Print head is not to be disassembled or adjusted in the field. Replace the unit or Assembly including the control board. Therefore, remove the laser diode, and do not perform control board trimmer adjustment.

S-17


WARNING INDICATIONS ON THE MACHINECaution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.

CAUTIONThe area around the fusing unit is extremely hot. Touching any part other than those indicated may result in burns.

WARNINGDo not burn used toner cartridges. Toner expelled from the fire is dangerous.

WARNINGDo not position the used waste toner box so that it is standing on end or tilted, otherwise toner may spill.

CAUTIONDo not burn the used waste toner box. Toner expelled from the from the fire is dangerous.

WARNINGDo not burn used Imaging Units. Toner expelled from the fire is dangerous.

A02EP0E506DA

S-18


High voltageThis area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.

High voltageThis area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.A02EP0E508DA

CAUTION: You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our service office.

S-19

MEASURES TO TAKE IN CASE OF AN ACCIDENT

MEASURES TO TAKE IN CASE OF AN ACCIDENT1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. 2. If a report of a serious accident has been received from a customer, an on-site evaluation must be carried out quickly and KMBT must be notified. 3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT. 4. For reports and measures concerning serious accidents, follow the regulations specified by every distributor.

S-20

Composition of the service manualThis service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part. Field Service section gives, as information required by the CE at the site (or at the customers premise), a rough outline of the service schedule and its details, maintenance steps, the object and role of each adjustment, error codes and supplementary information. The basic configuration of each section is as follows. However some options may not be applied to the following configuration. OUTLINE: Explanation of system configuration, product specifications, unit configuration, and paper path COMPOSITION/OPERATION: Explanation of configuration of each unit, operating system, and control system

GENERAL: MAINTENANCE: Explanation of system configuration, and product specifications Explanation of service schedule, maintenance steps, service tools, removal/reinstallation methods of major parts, and firmware version up method etc. ADJUSTMENT/SETTING: TROUBLESHOOTING: APPENDIX: Explanation of utility mode, service mode, and mechanical adjustment etc. Explanation of lists of jam codes and error codes, and their countermeasures etc. Parts layout drawings, connector layout drawings, timing chart, overall layout drawing are attached.

C-1

Notation of the service manualA. Product name In this manual, each of the products is described as follows: (1) bizhub C650/C550/C451: (2) Microsoft Windows 98: Microsoft Windows Me: Microsoft Windows NT 4.0: Microsoft Windows 2000: Microsoft Windows XP: Main body Windows 98 Windows Me Windows NT 4.0 or Windows NT Windows 2000 Windows XP Windows 98/Me Windows NT 4.0/2000 Windows NT/2000/XP Windows 98/Me/ NT/2000/XP

When the description is made in combination of the OSs mentioned above:

B. Brand name The company names and product names mentioned in this manual are the brand name or the registered trademark of each company.

C. Feeding direction When the long side of the paper is parallel with the feeding direction, it is called short edge feeding. The feeding direction which is perpendicular to the short edge feeding is called the long edge feeding. Short edge feeding will be identified with [S (abbreviation for Short edge feeding)] on the paper size. No specific notation is added for the long edge feeding. When the size has only the short edge feeding with no long edge feeding, [S] will not be added to the paper size. Paper size A4 A3 Feeding direction Long edge feeding Short edge feeding Short edge feeding Notation A4 A4S A3

C-2

SERVICE MANUAL

FIELD SERVICE

2007.07 Ver. 1.0

Revision historyAfter publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.

Revision mark: To indicate clearly a section revised, show 1 to the left of the revised section. A number within 1 represents the number of times the revision has been made. To indicate clearly a section revised, show 1 in the lower outside section of the corresponding page. A number within 1 represents the number of times the revision has been made. NOTE Revision marks shown in a page are restricted only to the latest ones with the old ones deleted. When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted. When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.

2007/07 Date

1.0 Service manual Ver.

Revision mark

Issue of the first edition Descriptions of revision

Field Service Ver. 1.0 Jul. 2007

CONTENTS bizhub C353/C253/C203 Main body General1. 2. System configuration............................................................................................... 1 Product specifications ............................................................................................. 3

Maintenance3. 3.1 Periodical check .................................................................................................... 11 Service schedule ................................................................................................ 11 Main body ................................................................................................... 11 Options........................................................................................................ 12 Main body ................................................................................................... 13 DF-611 ........................................................................................................ 15 PC-104/204/405 .......................................................................................... 15 FS-519 ........................................................................................................ 16 Replacement parts...................................................................................... 17 Cleaning parts............................................................................................. 19 Life value of consumables and parts........................................................... 20 Conditions for life specifications values....................................................... 21 Control causing inhibited printing for one part when an inhibitedprinting event occurs in another part........................................................... 21 Cleaning of the electrostatic charger wire................................................... 22 Cleaning of the timing roller ........................................................................ 22 Cleaning of the area around the waste toner collecting port....................... 23 Cleaning of the duplex transport rollers ...................................................... 23 Replacing the tray 1 feed roller/tray 1 pick-up roller .................................... 24 Replacing the tray 1 separation roller assy ................................................. 27 3.1.1 3.1.2 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.3 3.3.1 3.3.2 3.4 3.4.1 3.4.2 3.4.3 3.5

Maintenance items.............................................................................................. 13Maintenance Appendix Troubleshooting Adjustment / Setting

Maintenance parts .............................................................................................. 17

Concept of parts life............................................................................................ 20

Maintenance procedure (periodical check parts)................................................ 22

3.5.1 3.5.2 3.5.3 3.5.4 3.5.5 3.5.6 3.5.7 3.5.8 3.5.9 3.5.10 3.5.11

Replacing the tray 2 feed roller/tray 2 pick-up roller .................................... 28 Replacing the tray 2 separation roller assy ................................................. 31 Replacing the manual bypass tray feed roller ............................................. 32 Replacing the manual bypass tray separation roller assy ........................... 34 Replacing the waste toner box.................................................................... 35

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General

bizhub C353/C253/C203

Field Service Ver. 1.0 Jul. 2007bizhub C353/C253/C203

3.5.12 3.5.13 3.5.14 3.5.15 3.5.16 3.5.17 3.5.18 3.5.19

Replacing the transfer roller unit ................................................................. 36 Replacing the imaging unit ......................................................................... 37 Replacing the ozone filter ........................................................................... 41 Replacing the toner cartridge ..................................................................... 41 Replacing the transfer belt unit ................................................................... 43 Cleaning of the image transfer entrance guide ........................................... 45 Cleaning of the IDC/registration sensor/MK,YC ......................................... 45 Replacing the fusing unit ............................................................................ 46

General

4. 4.1 4.2 4.3

Service tool ........................................................................................................... 48 Service material list ............................................................................................ 48 CE tool list .......................................................................................................... 48 Copy materials ................................................................................................... 49 Imaging unit single parts (IU)...................................................................... 49 Toner cartridge single parts (T/C) ............................................................... 49 Waste toner box.......................................................................................... 49 Maintenance kit........................................................................................... 49

4.3.1 4.3.2Maintenance

4.3.3 4.3.4 5. 5.1 5.2

Firmware upgrade................................................................................................. 50 Outline ................................................................................................................ 50 Preparations for firmware rewriting by Windows Command Prompt .................. 50 Service environment ................................................................................... 50 Writing into the compact flash..................................................................... 50 Correspond model ...................................................................................... 53 Function outline .......................................................................................... 53 System environment ................................................................................... 53 Installation of software ................................................................................ 54 Update of software...................................................................................... 56 Screen ........................................................................................................ 57 Details of each function .............................................................................. 59 How to write firmware data ......................................................................... 61 Updating method ........................................................................................ 66 Action when data transfer fails.................................................................... 68 Outline ........................................................................................................ 69 Service environment ................................................................................... 69 Preparations for firmware rewriting ............................................................. 69 Firmware rewriting ...................................................................................... 72

5.2.1Adjustment / Setting

5.2.2 5.3 5.3.1 5.3.2 5.3.3 5.3.4

Preparations for firmware rewriting by Firmware Imaging Toolkit 2006 .............. 53

Troubleshooting

5.3.5 5.3.6 5.3.7 5.3.8 5.4 5.4.1 5.4.2

Firmware rewriting by compact flash .................................................................. 66

Appendix

5.5

Updating the firmware with the Internet ISW...................................................... 69

5.5.1 5.5.2 5.5.3 5.5.4

ii

Field Service Ver. 1.0 Jul. 2007 5.5.5 6. 6.1 6.2 Error code list for the Internet ISW.............................................................. 74bizhub C353/C253/C203 Appendix Troubleshooting Adjustment / Setting Maintenance General

Other ..................................................................................................................... 77 Disassembly/adjustment prohibited items .......................................................... 77 Disassembly/assembly/cleaning list (other parts)............................................... 78 Disassembly/assembly parts list ................................................................. 78 Cleaning parts list ....................................................................................... 80 Front door.................................................................................................... 81 Upper front cover/1 ..................................................................................... 82 Upper front cover/2 ..................................................................................... 83 Right front cover/1....................................................................................... 83 Right front cover/2....................................................................................... 84 Left cover .................................................................................................... 85 Rear left cover/1.......................................................................................... 86 Rear left cover/2.......................................................................................... 86 Exit cover .................................................................................................... 87 Paper exit rear cover ................................................................................... 87 IR rear cover, IR right cover, IR upper rear cover/1, IR upper rear cover/2, IR upper rear cover/3 .................................................................................. 88 IR left cover, IR upper front cover................................................................ 88 IR front cover............................................................................................... 89 Original glass .............................................................................................. 89 Rear right cover/1, rear right cover/2, rear right cover/3 ............................. 90 Manual bypass tray front cover, manual bypass tray rear cover ................. 91 Upper rear cover, rear cover/1, rear cover/2 ............................................... 91 Lower rear cover/1, lower rear cover/2........................................................ 92 Vertical transport door................................................................................. 92 Control panel assy (UN201)........................................................................ 92 Exit tray ....................................................................................................... 93 Tray 1 .......................................................................................................... 94 Tray 2 .......................................................................................................... 94 Front cover .................................................................................................. 95 PH unit ........................................................................................................ 97 Manual bypass tray unit ............................................................................ 102 CCD unit ................................................................................................... 103 Original glass moving unit......................................................................... 105 Glass step sheet ....................................................................................... 108 Scanner assy ............................................................................................ 110

6.2.1 6.2.2 6.3 6.3.1 6.3.2 6.3.3 6.3.4 6.3.5 6.3.6 6.3.7 6.3.8 6.3.9 6.3.10 6.3.11 6.3.12 6.3.13 6.3.14 6.3.15 6.3.16 6.3.17 6.3.18 6.3.19 6.3.20 6.3.21 6.3.22 6.3.23 6.3.24 6.3.25 6.3.26 6.3.27 6.3.28 6.3.29 6.3.30

Disassembly/assembly procedure ...................................................................... 81

iii


6.3.31 6.3.32 6.3.33 6.3.34 6.3.35 6.3.36 6.3.37 6.3.38

Hard disk drive (HDD)............................................................................... 112 Main drive unit .......................................................................................... 112 Transport drive unit ................................................................................... 114 Fusing drive unit ....................................................................................... 118 Hopper drive unit (C/K, Y/M)..................................................................... 120 Right door assy......................................................................................... 121 IR Assy ..................................................................................................... 124 Scanner relay board (REYB/SCAN) ......................................................... 126 Original glass position control board (OGPCB) ........................................ 127 Inverter board (INVB)................................................................................ 128 Image processing board (IPB) .................................................................. 129 PH relay board (REYB/PH)....................................................................... 131 DC power supply (DCPU) ......................................................................... 133 Printer control board (PRCB).................................................................... 135 MFP board (MFPB)................................................................................... 137 PWB box ................................................................................................... 138 High voltage unit (HV)............................................................................... 141 Service EEPROM board (SV ERB) .......................................................... 142 SODIMM/1, SODIMM/2 ............................................................................ 144 JMP board (JMPB) ................................................................................... 144 NVRAM board (NRB)................................................................................ 145 Machine condition monitor board (MCMB) ............................................... 145 Paper feed tray 1 paper FD size detect board (PSDTB/1)........................ 146 Paper feed tray 2 paper FD size detect board (PSDTB/2)........................ 147 Scanner motor (M201).............................................................................. 148 Original glass moving motor (M202)......................................................... 151 Transport motor (M1) ................................................................................ 152 Color PC motor (M2)................................................................................. 152 Fusing motor (M5) .................................................................................... 153 Switchback motor (M6) ............................................................................. 154 Fusing retraction motor (M12) .................................................................. 155 Paper feed tray 1 lift-up motor (M8) .......................................................... 156 Paper feed tray 2 lift-up motor (M9) .......................................................... 157 Toner supply motor/CK (M3)..................................................................... 159 Toner supply motor/YM (M4) .................................................................... 159 Paper feed tray 1 paper feed clutch (CL1) ................................................ 160 Paper feed tray 2 vertical transport clutch (CL3) ...................................... 161

General

6.3.39 6.3.40 6.3.41 6.3.42 6.3.43 6.3.44

Maintenance

6.3.45 6.3.46 6.3.47 6.3.48 6.3.49

Adjustment / Setting

6.3.50 6.3.51 6.3.52 6.3.53 6.3.54 6.3.55 6.3.56

Troubleshooting

6.3.57 6.3.58 6.3.59 6.3.60 6.3.61 6.3.62 6.3.63

Appendix

6.3.64 6.3.65 6.3.66 6.3.67

iv

Field Service Ver. 1.0 Jul. 2007 6.3.68 6.3.69 6.3.70 6.3.71 6.3.72 6.3.73 6.3.74 6.4 6.4.1 6.4.2 6.4.3 6.4.4 6.4.5 6.4.6 6.4.7 6.4.8 6.4.9 6.4.10 6.4.11 6.4.12 6.5 6.6 Paper feed tray 2 paper feed clutch (CL2) ................................................ 162 Manual paper feed clutch (CL4)................................................................ 162 Transfer belt retraction clutch (CL7) .......................................................... 163 Developing clutch/K (CL5) ........................................................................ 163 Tim. roller clutch (CL6).............................................................................. 164 IDC registration sensor/MK (IDCS/MK), IDC registration sensor/YC (IDCS/YC) ..................................................... 165 Scanner drive cables................................................................................. 167 Transfer belt unit........................................................................................ 178 PH window Y,M,C,K .................................................................................. 178 Tray 1 feed roller, tray 1 pick-up roller, tray 1 separation roller .................. 179 Tray 2 feed roller, tray 2 pick-up roller, tray 2 separation roller .................. 180 Tray 2 transport roller ................................................................................ 181 Manual bypass tray feed roller .................................................................. 181 Manual bypass tray separation roller ........................................................ 181 Original glass ............................................................................................ 182 Scanner rails ............................................................................................. 182 Mirrors (1st/2nd/3rd) ................................................................................. 183Adjustment / Setting Appendix Troubleshooting Maintenance General bizhub C353/C253/C203

Cleaning procedure .......................................................................................... 178

Lens .......................................................................................................... 183 CCD sensor .............................................................................................. 184

Mount the original size detection 2 sensor (PS205) ......................................... 185 Option counter .................................................................................................. 187 Installation method for the key counter ..................................................... 187

6.6.1

Adjustment/Setting7. 8. 8.1 8.2 8.3 How to use the adjustment section ..................................................................... 189 Utility Mode ......................................................................................................... 190 Touch Panel Adjustment ................................................................................... 190 Utility Mode function tree .................................................................................. 191 Utility Mode function setting procedure............................................................. 201 Procedure ................................................................................................. 201 Exiting ....................................................................................................... 201 Changing the setting value in Utility Mode functions................................. 201 Create One-Touch destination .................................................................. 202 Create User Box........................................................................................ 204 Limiting Access to Destinations ................................................................ 205

8.3.1 8.3.2 8.3.3 8.4 8.4.1 8.4.2 8.4.3

One-Touch User Box Registration .................................................................... 202

v


8.5

User Settings .................................................................................................... 206 System Settings........................................................................................ 206 Custom Display Settings........................................................................... 210 Copier Settings ......................................................................................... 213 Scan/Fax Settings..................................................................................... 217 Default Scan/Fax Settings ........................................................................ 218 Default Enlarge Display Settings .............................................................. 219 Printer Settings ......................................................................................... 219 Change Password..................................................................................... 225 Change E-mail Address............................................................................ 225 System Settings........................................................................................ 226 Administrator/Machine Settings ................................................................ 252 One-Touch/User Box Registration ............................................................ 253 User Authentication/Account Track ........................................................... 257 Network Setting ........................................................................................ 264 Copier Settings ......................................................................................... 298 Printer Settings ......................................................................................... 299 Fax Settings .............................................................................................. 300 System Connection................................................................................... 313 Security Settings....................................................................................... 314

8.5.1 8.5.2 8.5.3 8.5.4 8.5.5 8.5.6 8.5.7

General

8.5.8 8.5.9 8.6 8.6.1 8.6.2 8.6.3

Administrator Settings ...................................................................................... 226

Maintenance

8.6.4 8.6.5 8.6.6 8.6.7 8.6.8


8.6.9 8.6.10 8.7 9. 10.

Banner Printing................................................................................................. 327 Adjustment item list............................................................................................. 328 Service Mode ...................................................................................................... 330

10.1 Service Mode function setting procedure ......................................................... 330 10.2 Service Mode function tree............................................................................... 332Troubleshooting

10.3 Date/Time Input mode...................................................................................... 336 10.3.1 10.4.1 10.4.2 10.4.3 10.4.4 Date & Time Setting mode screen............................................................ 336 Fusing Temperature.................................................................................. 337 Fusing Transport Speed............................................................................ 338 Org. Size Detecting Sensor Adj. ............................................................... 338 Printer Area............................................................................................... 339 Scan Area ................................................................................................. 344 Printer Resist Loop ................................................................................... 348 Color Registration Adjustment .................................................................. 349 Exhaust Fan Stop Delay ........................................................................... 350 LD adjustment........................................................................................... 350 10.4 Machine............................................................................................................ 337

Appendix

10.4.5 10.4.6 10.4.7 10.4.8 10.4.9

vi

Field Service Ver. 1.0 Jul. 2007 10.4.10 Manual Bypass Tray Adjustment ............................................................... 352 10.4.11 Lead Edge Erase Adjustment ................................................................... 352 10.4.12 Thick Paper Mode ..................................................................................... 352 10.4.13 Split Line Prior Detection .......................................................................... 353 10.5 Firmware Version.............................................................................................. 353 10.6 Imaging Process Adjustment ............................................................................ 353 10.6.1 10.6.2 10.6.3 10.6.4 10.6.5 10.6.6 10.6.7 10.6.8 10.6.9 Gradation Adjust ....................................................................................... 353 D Max Density........................................................................................... 355 TCR Level Setting ..................................................................................... 355 Background Voltage Margin ...................................................................... 356 Transfer Output Fine Adjustment .............................................................. 356 Stabilizer ................................................................................................... 357 Thick Paper Density Adjustment ............................................................... 358 TCR Toner Supply..................................................................................... 358 Monochrome Density Adjustment ............................................................. 359Maintenance Appendix Troubleshooting Adjustment / Setting General bizhub C353/C253/C203

10.6.10 Dev. Bias Choice ....................................................................................... 359 10.7 CS Remote Care .............................................................................................. 360 10.7.1 10.7.2 10.7.3 10.7.4 10.7.5 10.7.6 10.7.7 10.7.8 10.7.9 Outlines ..................................................................................................... 360 Setting up the CS Remote Care ............................................................... 360 Software SW setting for CS Remote Care ................................................ 363 Setup confirmation .................................................................................... 368 Calling the maintenance ........................................................................... 368 Calling the center from the administrator .................................................. 369 Checking the transmission log .................................................................. 369 Detail on settings ...................................................................................... 369 List of the CS Remote Care error code..................................................... 375

10.7.10 Troubleshooting for CS Remote Care ....................................................... 379 10.8 System 1........................................................................................................... 380 10.8.1 10.8.2 10.8.3 10.8.4 10.8.5 10.8.6 10.8.7 10.8.8 10.8.9 Marketing Area.......................................................................................... 380 Tel/Fax Number ......................................................................................... 380 Serial Number ........................................................................................... 381 No Sleep ................................................................................................... 381 Foolscap Size Setting ............................................................................... 381 Original Size Detection ............................................................................. 381 Install Date ................................................................................................ 382 Initialization ............................................................................................... 382 Trouble Isolation ........................................................................................ 383

10.8.10 IU Life Setting............................................................................................ 384

vii


10.8.11 Change Warm Up Time ............................................................................ 385 10.8.12 Machine State LED Setting....................................................................... 386 10.9 System 2 .......................................................................................................... 387 10.9.1 10.9.2 10.9.3 10.9.4 10.9.5 HDD .......................................................................................................... 387 Image Controller Setting ........................................................................... 387 Option Board Status ................................................................................. 388 Consumable Life Reminder ...................................................................... 388 Unit Change.............................................................................................. 388 Software Switch Setting............................................................................ 389 Scan Caribration ....................................................................................... 389 LCT Paper Size Setting ............................................................................ 389 Line Mag Setting....................................................................................... 390

General

10.9.6 10.9.7 10.9.8 10.9.9

10.9.10 Data Capture ............................................................................................ 391 10.9.11 Split Line Detect. Setting .......................................................................... 393Maintenance

10.9.12 Stamp ....................................................................................................... 394 10.9.13 Network Fax Settings................................................................................ 395 10.10 Counter............................................................................................................. 396 10.10.1 Procedure ................................................................................................. 396 10.10.2 Life ............................................................................................................ 396


10.10.3 Jam ........................................................................................................... 397 10.10.4 Service Call Counter................................................................................. 397 10.10.5 Warning .................................................................................................... 397 10.10.6 Maintenance ............................................................................................. 398 10.10.7 Service Total ............................................................................................. 398 10.10.8 Counter of Each Mode.............................................................................. 398 10.10.9 Service Call History (Data) ....................................................................... 398

Troubleshooting

10.10.10 ADF Paper Pages ..................................................................................... 398 10.10.11 Paper Jam History .................................................................................... 399 10.10.12 Fax Connection Error................................................................................ 399 10.10.13 Split Line Counter ..................................................................................... 399 10.11 List Output ........................................................................................................ 400 10.11.1 Machine Management List....................................................................... 400 10.11.2 Adjustment List ......................................................................................... 400

Appendix

10.11.3 Parameter List........................................................................................... 400 10.11.4 Service Parameter .................................................................................... 400 10.11.5 Protocol Trace........................................................................................... 400 10.11.6 Fax Setting List ......................................................................................... 400 10.11.7 Fax Analysis List ....................................................................................... 400

viii

Field Service Ver. 1.0 Jul. 2007 10.12 State Confirmation............................................................................................ 401 10.12.1 Sensor Check............................................................................................ 401 10.12.2 Sensor check screens............................................................................... 402 10.12.3 Sensor check list ....................................................................................... 405 10.12.4 Table Number............................................................................................ 411 10.12.5 Level History1 ........................................................................................... 411 10.12.6 Level History 2 .......................................................................................... 411 10.12.7 Temp. & Humidity ...................................................................................... 411 10.12.8 CCD Check ............................................................................................... 412 10.12.9 Memory/HDD Adj. ..................................................................................... 412 10.12.10 Memory/HDD State................................................................................... 414 10.12.11 Color Regist .............................................................................................. 415 10.12.12 IU Lot No. .................................................................................................. 415 10.12.13 Adjustment Data List................................................................................. 415 10.13 Test Mode ......................................................................................................... 416 10.13.1 Procedure for test pattern output .............................................................. 416 10.13.2 Gradation Pattern...................................................................................... 416 10.13.3 Halftone Pattern ........................................................................................ 417 10.13.4 Lattice Pattern ........................................................................................... 417Adjustment / Setting Appendix Troubleshooting Maintenance General bizhub C353/C253/C203

10.13.5 Solid Pattern.............................................................................................. 418 10.13.6 Color Sample ............................................................................................ 418 10.13.7 8 Color Solid Pattern ................................................................................. 419 10.13.8 CMM pattern ............................................................................................. 419 10.13.9 Running Mode........................................................................................... 419 10.13.10 Fax Test..................................................................................................... 420 10.14 ADF .................................................................................................................. 420 10.15 FAX ................................................................................................................... 420 10.16 Finisher ............................................................................................................. 420 10.17 Internet ISW...................................................................................................... 420 10.17.1 Internet ISW Set........................................................................................ 420 10.17.2 HTTP Setting ............................................................................................ 420 10.17.3 FTP Setting ............................................................................................... 421 10.17.4 Forwarding Access Setting ....................................................................... 422 10.17.5 Download .................................................................................................. 423 11. Enhanced Security .............................................................................................. 424 11.1.1 11.1.2 Procedure ................................................................................................. 424 Exiting ....................................................................................................... 424 11.1 Enhanced Security function setting procedure ................................................. 424

ix


11.2 Enhanced Security function tree ...................................................................... 424 11.3 Settings in the Enhanced Security ................................................................... 425 11.3.1 11.3.2 11.3.3 11.3.4 11.3.5 11.3.6 CE Password ............................................................................................ 425 Administrator Password ............................................................................ 425 Administrator Feature Level ...................................................................... 426 CE Authentication ..................................................................................... 426 IU Life Stop Setting ................................................................................... 426 NVRAM Data Backup ............................................................................... 427 Operation Ban release time ...................................................................... 427 Administrator unlocking............................................................................. 427

General

11.3.7 11.3.8 12.

Billing Setting ...................................................................................................... 428 12.1.1 12.1.2 Procedure ................................................................................................. 428 Exiting ....................................................................................................... 428

12.1 Billing Setting function setting procedure ......................................................... 428

Maintenance

12.2 Billing Setting function tree............................................................................... 428 12.3 Settings in the Billing Setting............................................................................ 429 12.3.1 12.3.2 12.3.3 Counter Setting......................................................................................... 429 Management Function Choice.................................................................. 430 Coverage Rate Clear ................................................................................ 435


13.

Procedure for resetting........................................................................................ 436

13.1 Trouble resetting ............................................................................................... 436 13.2 Contents to be cleared by reset function .......................................................... 436 14. Mechanical adjustment ....................................................................................... 437 14.1.1 14.1.2 14.1.3 Adjustment of the scanner motor belt ....................................................... 437 Focus positioning of the scanner and mirrors unit .................................... 438 Scanner position adjustment .................................................................... 439 Adjusting the height of the original glass moving unit............................... 440 Adjusting the height of the guide support for the original glass moving unit .................................................................................................................. 442 Skew adjustment of the tray 1, 2............................................................... 443 Centering adjustment of the tray 1, 2........................................................ 444 Adjustment of the manual bypass tray paper size unit.............................. 445 Skew adjustment....................................................................................... 446 14.1 Mechanical adjustment of the scanner section ................................................ 437

Troubleshooting

14.1.4 14.1.5

14.2 Mechanical adjustment of the paper feed section ............................................ 443 14.2.1 14.2.2 14.2.3

Appendix

14.3 PH unit mechanical adjustment........................................................................ 446 14.3.1

x

Field Service Ver. 1.0 Jul. 2007

Troubleshooting15. Jam display ......................................................................................................... 449 15.1.1 Misfeed display resetting procedure ......................................................... 452 15.1 Misfeed display ................................................................................................. 449 15.2 Sensor layout .................................................................................................... 453 15.3 Solution............................................................................................................. 454 15.3.1 15.3.2 15.3.3 15.3.4 15.3.5 15.3.6 15.3.7 15.3.8 15.3.9 Initial check items...................................................................................... 454 Solution when paper curl occurs............................................................... 454 Misfeed at tray 1 feed section ................................................................... 455 Misfeed at tray 2 feed section ................................................................... 456 Misfeed at manual bypass feed section .................................................... 457 Misfeed at duplex pre-registration section................................................. 458 Misfeed at tray 2 vertical transport section................................................ 459 Misfeed at 2nd image transfer section ...................................................... 460 Misfeed at exit section............................................................................... 461

15.3.10 Misfeed at duplex transport section .......................................................... 462 16. Malfunction code ................................................................................................. 463 16.1.1 16.2.1 16.2.2 16.2.3 16.2.4 16.2.5 16.2.6 16.2.7 16.2.8 16.2.9 Alert code list ............................................................................................ 464 S-1: CCD gain adjustment failure.............................................................. 466 D-1: Split line detect.................................................................................. 466 D-2: Read guide trouble ............................................................................ 466 P-5: IDC sensor (front) failure ................................................................... 467 P-28 IDC sensor (rear) failure ................................................................... 467 P-6: Cyan imaging unit failure ................................................................... 467 16.1 Alert code ......................................................................................................... 463 16.2 Solution............................................................................................................. 466

P-8: Yellow imaging unit failure ................................................................. 467 P-9: Black imaging unit failure................................................................... 467

16.2.10 P-21: Color regist test pattern failure ........................................................ 468 16.2.11 P-22: Color regist adjust failure................................................................. 468 16.2.12 P-27: Secondary transfer ATVC failure ..................................................... 468 16.2.13 P-30: Color PC drive sensor malfunction .................................................. 469

16.3 Trouble code ..................................................................................................... 470 16.3.1 Trouble code list ........................................................................................ 470 16.4 How to reset...................................................................................................... 498 16.5 Solution............................................................................................................. 499

xi

Appendix

16.2.14 P-31: Black PC drive sensor malfunction.................................................. 469

Troubleshooting

P-7: Magenta imaging unit failure ............................................................. 467


Maintenance

General

bizhub C353/C253/C203


16.5.1 16.5.2 16.5.3 16.5.4 16.5.5 16.5.6 16.5.7 16.5.8

C0202: Tray 1 feeder up/down abnormality .............................................. 499 C0204: Tray 2 feeder up/down abnormality .............................................. 499 C0211: Manual feed up/down abnormality ............................................... 500 C0301: Suction fan motors failure to turn................................................. 500 C0351: Paper cooling fan motors failure to turn....................................... 501 C2151: Secondary transfer roller pressure welding alienation ................. 501 C2152: Transfer belt pressure welding alienation ..................................... 502 C2164: PC charge malfunction................................................................. 502 C2253: Color PC motors failure to turn .................................................... 503

General

16.5.9

16.5.10 C2254: Color PC motors turning at abnormal timing ............................... 503 16.5.11 C225D: Color dev. unit engagement/disengagement failure..................... 503 16.5.12 C2351: K toner suction fan motors failure to turn..................................... 504 16.5.13 C2451: Release new transfer belt unit...................................................... 504 16.5.14 C2551: Abnormally low toner density detected cyan TCR sensor............ 505

Maintenance

16.5.15 C2553: Abnormally low toner density detected magenta TCR sensor ..... 505 16.5.16 C2555: Abnormally low toner density detected yellow TCR sensor ......... 505 16.5.17 C2552: Abnormally high toner density detected cyan TCR sensor .......... 505 16.5.18 C2554: Abnormally high toner density detected magenta TCR sensor.... 505 16.5.19 C2556: Abnormally high toner density detected yellow TCR sensor........ 505


16.5.20 C2557: Abnormally low toner density detected black TCR sensor ........... 506 16.5.21 C2558: Abnormally high toner density detected black TCR sensor ......... 506 16.5.22 C2559: Cyan TCR sensor adjustment failure ........................................... 507 16.5.23 C255A: Magenta TCR sensor adjustment failure ..................................... 507 16.5.24 C255B: Yellow TCR sensor adjustment failure ......................................... 507 16.5.25 C255C: Black TCR sensor adjustment failure .......................................... 507 16.5.26 C2650: Main backup media access error ................................................. 508

Troubleshooting

16.5.27 C2651: EEPROM access error (IU C) ...................................................... 509 16.5.28 C2652: EEPROM access error (IU M) ...................................................... 509 16.5.29 C2653: EEPROM access error (IU Y) ...................................................... 509 16.5.30 C2654: EEPROM access error (IU K) ...................................................... 509 16.5.31 C2A01: EEPROM access error (TC C)..................................................... 509 16.5.32 C2A02: EEPROM access error (TC M) .................................................... 509 16.5.33 C2A03: EEPROM access error (TC Y) ..................................................... 509

Appendix

16.5.34 C2A04: EEPROM access error (TC K) ..................................................... 509 16.5.35 C3101: Fusing roller separation failure ..................................................... 510 16.5.36 C3201: Fusing motor failure to turn .......................................................... 510 16.5.37 C3202: Fusing motor turning at abnormal timing ..................................... 510

xii

Field Service Ver. 1.0 Jul. 2007 16.5.38 C3303: Fusing cooling fan motor/ 1 failure to turn .................................... 511 16.5.39 C3302: Fusing cooling fan motor/ 2,3 failure to turn ................................. 511 16.5.40 C3421: Fusing heaters trouble (heating side) ........................................... 512 16.5.41 C3423: Fusing heaters trouble (pressurizing side) ................................... 512 16.5.42 C3461: Release new fusing unit ............................................................... 512 16.5.43 C3721: Fusing abnormally high temperature detection (heating side) ..... 513 16.5.44 C3723: Fusing abnormally high temperature detection (pressurizing side) .................................................................................................................. 513General Appendix Troubleshooting Adjustment / Setting Maintenance bizhub C353/C253/C203

16.5.45 C3821: Fusing abnormally low temperature detection (heating side) ....... 513 16.5.46 C3823: Fusing abnormally low temperature detection (pressurizing side)513 16.5.47 C4151: Polygon motor rotation trouble (C)................................................ 514 16.5.48 C4152: Polygon motor rotation trouble (M) ............................................... 514 16.5.49 C4153: Polygon motor rotation trouble (Y)................................................ 514 16.5.50 C4154: Polygon motor rotation trouble (K)................................................ 514 16.5.51 C4551: Laser malfunction (C) ................................................................... 514 16.5.52 C4552: Laser malfunction (M)................................................................... 514 16.5.53 C4553: Laser malfunction (Y) ................................................................... 514 16.5.54 C4554: Laser malfunction (K) ................................................................... 514 16.5.55 C5102: Transport motors failure to turn.................................................... 515 16.5.56 C5103: Transport motors turning at abnormal timing ............................... 515 16.5.57 C5351: Power supply cooling fan motor/1s failure to turn ........................ 515 16.5.58 C5353: Cooling fan motor/2s failure to turn.............................................. 516 16.5.59 C5354: Exhaust fan motors failure to turn ................................................ 516 16.5.60 C5357: Cooling fan motor/1s failure to turn.............................................. 517 16.5.61 C5371: MFP board cooling fan motors failure to turn............................... 517 16.5.62 C6102: Drive system home sensor malfunction........................................ 518 16.5.63 C6103: Slider over running ....................................................................... 518 16.5.64 C6301: Optical cooling fan motors failure to turn ..................................... 518 16.5.65 C6704: Image input time out..................................................................... 519 16.5.66 C6751: CCD clamp/gain adjustment failure .............................................. 519 16.5.67 C6F01: Scanner sequence trouble 1 ........................................................ 520 16.5.68 C9401: Exposure turning on the lamp trouble detection........................... 520 16.5.69 C9402: Exposure turning on the lamp abnormally detection .................... 520 16.5.70 CA051: Standard controller configuration failure ...................................... 521 16.5.71 CA052: Controller hardware error ............................................................. 521 16.5.72 CA053: Controller start failure................................................................... 521 16.5.73 CC001: Vendor connection failure ............................................................ 521 16.5.74 CC151: ROM contents error upon startup (MSC)..................................... 521

xiii


16.5.75 CC152: ROM contents error upon startup (Scanner) ............................... 521 16.5.76 CC153: ROM contents error upon startup (PRT) ..................................... 521 16.5.77 CC163: ROM contents error (PRT)........................................................... 522 16.5.78 CC164: ROM contents error (MSC).......................................................... 523 16.5.79 CD002: JOB RAM save error.................................................................... 523 16.5.80 CD004: Hard disk access error................................................................. 524 16.5.81 CD005: Hard disk error 1.......................................................................... 524 16.5.82 CD006: Hard disk error 2.......................................................................... 524

General

16.5.83 CD007: Hard disk error 3.......................................................................

Documents

Bizhub 203 Service Manual