A total facilities service solution:

Facilities Management

Technical Service Delivery

Sustainable Building Management

Environmental and Sustainable Delivery

Integrated Workplace Service Solutions

Whole-lifecycle Building Management

Integrated Healthcare Facilities Services

Project Management

bluesupport services

a freshapproachto facilitiesmanagement

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blue support services delivers bespoke assetand facilities solutions focusing on the managementof property; creating sustainable asset servicesto ensure the highest standards of maintenance,safety and environmental conditions are maintainedat all times.

Our integrated facilities services will deliverworkplace environmental solutions, facilitiesmanagement, improved asset performance and arange of design and development services to meetthe ever changing requirements of estate delivery.

blue support services is a wholly owned subsidiaryof Equity Solutions & Partners Limited, a privatecompany specialising in the provision of financialinvestment in public and community sector initiatives,creatingsustainable and improved asset solutions.

espoke solutionsbeading expertisel

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blue support services offers a range of services to deliver a truly seamlesswhole-life property solution, reflecting the individual requirements of our customers.

We deliver a comprehensive range of hard and soft facilities management servicescomprising mechanical and electrical maintenance, the delivery of specialist installedequipment such as fire alarms and lifts, building fabric maintenance, cleaning, catering,waste services, security, environmental and energy management.

blue support services provides a fully integrated managed service to both new andexisting estate portfolios. We deliver increased efficiencies across assets and estateby introducing management information and operating systems and delivering greaterflexibility. Above all, we deliver customer satisfaction through improved services andby exceeding expectations and creating value for money.

Our fully managed integrated service is coordinated through a dedicated helpdeskproviding 24/7 support.

Our service delivery teams are fully trained, appropriately qualified and multi-skilled sothat they are able to undertake a wide variety of activities from skilled technical tasks tominor works and grounds maintenance duties.

We operate bespoke management and information systems designed to report onfactual estate services and asset conditions which allow us to provide real timereporting of total portfolio performance to ensure optimum estate utilisation.

Our parent company also provides highly regarded expertise in healthcare planning.Working with our colleagues in blue sky healthcare, we can assist in total coordinationof specific healthcare delivery where it is most required. Utilising the asset informationalongside this crucial planning data, the asset and estate portfolio can be optimisedand rationalised to create the most efficient use of space and healthcare service.

Estate development can be tailored to individual output specifications, designedand project managed by in-house managers, constructed to the higheststandards. This is achieved by utilising specialist construction andservice partners and is compliance managed by a dedicated teamof operational contract managers.

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eading expertiselKey services provided by blue support services include:

Facilities ManagementService Delivery

• Mechanical and electricalmaintenance

• Heating ventilating and airconditioning

• Fabric maintenance• Cleaning services• Catering• Security• Caretaker and support services• Reception• 24/7 technical help desk• Technical service consultancy

and project management

Workspace Management

• Space planning• Workspace utilisation solutions

and re-design• Flexible working and ongoing

utilisation management• Maintain maximum space

efficiency for customers

Management andInformation Systems

• Building asset management• Healthcare planning• Estate performance measurement• Real time reporting of estate

services and availability

Technical Support(Project and ProgrammeManagement)

• Management of capital projects• Specialist architecture design

services• Environmental consultancy• Whole-lifecycle building

management• Condition surveys• Building surveying• DDA, M&E, compliance

management• Asset rationalisation

Environmental andSustainable Services

• Energy procurement• Building certification and

compliance management• Energy targeting, monitoring and

management

• Sustainable energy generation

Contract Delivery

Guaranteed compliance managementand service delivery meeting allstatutory and mandatory requirementsand ensuring each asset is safe andsecure for its users.

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An ability to deliver an enhanced portfolio of fully integrated solutionsacross the whole property lifecycle makes blue support services aunique long term strategic property partner.

Our unique strengths as a business are based on:

• Trust and understanding

• Flexibility

• Empowerment and self-delivery

• Investment in real community solutions

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Central to blue support services’ delivery approach is our role as a singlepoint of accountability for managing our customers’ assets, allowing themto focus on their core business.

We pride ourselves on achieving excellent customer relationships. Ourcollaborative approach ensures the customer’s best interests are alwaysat the heart of any decision.

We employ the latest technology to manage the call process, ensuringthat our customers always have access to support and real timeinformation and reporting.

Our friendly, professional helpdesk provides a single point of contact fromthe initial call through to resolution of the issue.

Our skilled team has the expertise and knowledge to quickly identify andsupport our customer requirements.

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