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Influencing Solutions: Leveraging Amazon Business to Solve Peer Problems
Michael Levin, Head of Product, K-12
October 8, 2019
AMAZON CONFIDENTIAL
K-12 Procurement is not just about purchasing the supplies you need, but enabling the learning mission by empowering teachers to serve students more effectively
AMAZON CONFIDENTIAL
AMAZON CONFIDENTIALAMAZON CONFIDENTIAL
K-12 districts’ opportunity is empowering teachers to serve students more effectively
§ The average teacher:o Spends 3.6 hours a week searching for and requesting needed items1
o Waits 14.3 days for purchase order to be issued2
o Waits another 5-10 days to receive the products3
§ The district:o Spends average of $93 from Requisition to check per PO4
o Cost for warehousing is on average 12.4% of goods purchased5
1 MDR, 2017, Teachers as Consumers: Background, Interests, Buying Patterns, and Media Uses2 CGCS, 2018, Performance Measurement & Benchmarking Report, PALT for Informal Solicitations3 Amazon internal analysis, 2017, Standard shipping times4 CGCS, 2018, Performance Measurement & Benchmarking Report, From Requisition to PO5 CGCS, 2018, Performance Measurement & Benchmarking Report, Warehouse Operating Expense Ratio (upper quartile: 23.1%, lower quartile: 4.9%, median: 12.4%)
AMAZON CONFIDENTIAL
Energize teaching and learning while driving savings back into classroom programs
Amazon Business helps improve the efficiency of getting materials into the classroom
Teacher requests items from school office
Staff looks up items in several supplier catalogs and online
Picks a supplier based on best price
Can we get them next week? Rush charges – too expensive
Current Process:
~25 days$93 in
processing cost1
May call or fax suppliers to get quotes
Supplier needs PO to proceed with order – don’t accept
credit cards – 1 week delay
Package arrive in 3 weeks – learning opportunity delayed – teacher needs to modify lesson plan
~3 dayssignificantly reduced administrative cost
Package arrives in 2 days2
Teacher logs on to Amazon Business, searches for best product and price
Teacher builds cart, sees multiple offers
from different sellers
Order gets routed to finance office for approval, order easily
reviewed to support your compliance
Order approved
Amazon Business:
1 CGCS, 2018, Performance Measurement & Benchmarking Report, From Requisition to PO 2 Select two-day shipping on eligible purchases, shipping charges may vary
AMAZON CONFIDENTIALAMAZON CONFIDENTIAL
Hundreds of millions of items from hundreds of thousands of business sellers across common
categories used by K-12 schools.
AMAZON CONFIDENTIAL
Amazon Business helps every teacher and your district
For all teachers, admins, and staff in your district
For the school district, procurement offices, and principals
Empowerment Cost reduction Compliance
• Discover, filter, and review products in one destination
• Choose from a wide selection of products and prices
• Get items when you need them with convenient shipping options
• Remove the need to search multiple catalogs
• Save time on purchase requests
• Pay with simplified, integrated payment methods
• Have ease of mind with visual signposts of what is allowed vs. not
• Enroll in the Amazon Tax Exemption Program, if your organization is eligible for tax-exempt purchasing
• Empower teachers with decentralized purchase
• Match workflow approvals to your school’s process
• Use Amazon Business Analytics to view data about your orders, create and filter reports based on your organization’s needs
• Save time on reviewing and processing requests
• Reduce total cost of teacher spend due to better pricing1
• Reduce total cost of tail-spend shipping with Business Prime
• Set preferred/restricted items
• Set thresholds per purchase and/or supplier
• Get OMNIA Partners terms
• Automatically leverage 3-bids feature during checkout
The Amazon experience you can expect, with features to save cost and help track compliance 1 Based on internal analysis, Amazon Business can help organizations find value when purchasing the same or similar products compared to their current source. 83% of our customers are projected to save 5% or more, while 55% of customers will achieve over 15% savings on their Office and IT purchases.
AMAZON CONFIDENTIAL
Centralized account with controls that match your district structure and processes
Account
Groups
Sub-groups
Users
Users
School district
Central office departments High schools
Curriculum School A
Bookkeeper/Secretary
Bookkeeper/Secretary
Staff Staff
Scenario 1
Teacher addsto shopping cart
Secretary reviews order and pays
Item(s) shipped to the school
Scenario 3
Staff addsto shopping cart
Purchasing reviews, and pays with PO#
Item(s) shipped to central office or to individual schools
Scenario 2
Teacher addsto shopping cart
Principal reviews and approves
Secretary reviews order and pays
Item(s) shipped to the school
AMAZON CONFIDENTIAL
Punchout integration with eProcurement system
Amazon Business Supports
90+Purchasing Channels
AMAZON CONFIDENTIAL
Sample of controls that can be centrally managed
• Schools/departments (groups)
• Add/remove people (requisition, administrator, or catalog viewer)
• Payment methods
• Shipping addresses (central warehouse or individual locations)
• Tax exemption
• Order information (PO #, category code, cost center)
• eProcurement integration
• Account-wide analytics and order history/invoices
• Restricted categories
• Preferred suppliers/items
• Approval workflow
• OMNIA (formerly U.S. Communities)
• Shipping benefits on eligible orders
Centrally managed features:
AMAZON CONFIDENTIALAMAZON CONFIDENTIAL
Purchase through a cooperative contract (OMNIA) and view related offers to get multiple options for products
Cooperative contract (OMNIA)Purchase options through a competitively-solicited cooperative contract, OMNIA (formerly known as U.S. Communities)
3 QuotesHelp organizations capture and document best value when purchasing
AMAZON CONFIDENTIALAMAZON CONFIDENTIAL
Enhancing benefits with Business Prime to support the K-12 mission...
Fast FREE deliveryUnlimited free Two-Day Shipping
with eligible orders on Business
Prime, free Same-Day Delivery and
One-Day Shipping on eligible
orders
Payment benefitsQualifying customers get extended
Pay by Invoice terms of up to
45 or 60 days,1 to give more time
for busy Accounting and
Department Admin teams.
Procurement benefitsGain insights into your entire
business spend, save time,
and gain more control over
employee spending by steering
them to right products.
1 Depending on plan.
AMAZON CONFIDENTIAL
Rich reporting and analytics capabilitiesAmazon Business offers timely reporting
Assist with understanding your long tail of suppliers
Orders, returns, refunds, and reconciliation reporting including line item level 3
data
Define date range selection to identify
spending trends
Sort by groups, users, category, or local and diversity credentials
AMAZON CONFIDENTIAL
Unlock Category Cost Saving and Improve Efficiency
CategoryCost Saving
The average K-12 district saves 38% on Office and
school Supplies with Amazon Business planned spend
Manage Compliance
Purchase through a competitively negotiated public sector contract –
OMNIA Partners cooperative contract (formerly U.S.
Communities)
Procurement Digitization
Digitized purchasing, approval, and
reconciliation processes free up teacher and
district staff’s time to focus on education
Easy toImplement
Takes less than 6 weeks to fully implement, and requires no additional
support from district staff
AMAZON CONFIDENTIAL
“Amazon Business has helped us save critical funds for students by giving us the ability to compare costs via item-by-item comparison. We can show Amazon what we bought in office supplies over the past year and they can show us an exact or a comparable item. We’ve found many items where we can save money. That money immediately goes back into educating our students.”
Brian StephensSuperintendent, Tracy Unified School District
Results Drive Innovation & Change:
AMAZON CONFIDENTIAL
Budget Planning
Financial Budgets & Plans• Forecasting and
modeling• Budgeting• Budget management• Cash flow
management• Budget reporting• Delegation
Requisition + PO
ePurchasing & Catalog Management• Free Text Orders for
products or services• Shop in system (i.e.,
integrated)• Cart approval
workflow• Requisition converted
to PO• Financial system
integration• PO Transmission to
Suppliers (XLE, EDI, email)
• Punchout• Guided buying• Standardized services
catalog
Invoicing + Accounts Payable
eInvoicing & Accounts Payable Automation • Supplier send invoice
to customer (XML, EDI, or CSV)
• Print and manipulate invoice
• Rule-based matching against PO
• Invoice approval and coding
• Exception handling (tax, shipping, quantity/cost mismatch)
• Financial system integration
Spend Analysis +Finance Reporting
Spend Analysis• Categorize• Reporting• Collect and aggregate
from other transaction systems
• Normalize and cleanse
Sourcing Management
Supplier Management• Supplier
registration/profile• Supplier self service• Supplier performance
management• Risk management
eSourcing• Project management• RFx Workflow• Auctions• RFx Collaboration
Contract Lifecycle Management• Contract authoring/
doc management• Post-signature
contract management• Central contract
repository
Extended P2P Capabilities
• Contingent workforce tracking and services procurement
• Early pay discounts (dynamic discounts)
• Inventory management
• Employee expense management
Thank You
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Appendix
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How best-practice education organizations use Business Prime
Your existing contract suppliers
• 1 primary or preferred supplier per category
• Expectation of high volume, long-term commitment and many items per order
• Fast, “free” shipping on top items…but typically slower shipping speeds or paid shipping for miscellaneous items
Your existing long-tail vendors
• You add hundreds, even thousands of new miscellaneous vendors annually
• 80% conduct 1 transaction ever and 63% spend <$1,000 per year1
• Non-contract suppliers typically charge for expedited and even standard shipping
Can you save and simplify with Business Prime for Public Sector?
1 NAEP Benchmarking Report.
AMAZON CONFIDENTIAL
Business Prime plans
Business delivery
Business Prime benefitsPrice: amount paid per business account per year
Essentials$179
Small $499
Medium $1,299
Single membership for the entire business account
Free Two-Day ShippingFree Same-Day DeliveryFree One-Day Shipping
Prime ExclusivesPrime Day deals
Up to 3 users
Enterprise $10,999
Public Sector $3,499
Pricing benefits
Extended Terms for Pay by Invoice
Payment benefits
Spend Visibility powered by Amazon QuickSight
Guided Buying
Procurement benefits
Up to 10 users Up to 100 users Over 100 users Over 100 users
Flat 45 days Flat 45 days Flat 60 days Flat 60 days
Free Consolidated ShippingDiscounted Expedited DeliveryFree Delivery on special items
1 author / 1 reader 1 author / 3 reader 2 author / 5 reader 2 author / 5 reader
New Public Sector Plan includes all of the features of the Enterprise Plan for Over 100 users
AMAZON CONFIDENTIAL
Enhanced spend visibility
Customizable procurement dashboards help you to quickly visualize and summarize spending.
Track spending in response to compliance policies you have set up.
AMAZON CONFIDENTIAL
Enhanced spend visibility
Customizable procurement dashboards help you to quickly visualize and summarize spending.
Monitor top purchased items to drive insight for budgeting, additional policies, or contract spending.
AMAZON CONFIDENTIAL
Enhanced spend visibility
Customizable procurement dashboards help you to quickly visualize and summarize spending.
Drill down on spend by group, or top spenders to drive additional visibility and monitor compliance.
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Next Step – Free Launch Support
1 Week
Step 2Configuration & Implementation
• Free account setup• Outline new processes• Change management
support
• Spend history analysis• Value mapping• Quantify cost-saving
Step 1Spend Analysis
Step 3Communication & Training
• Launch communication
• User training support• Free user webinars
Step 4Monthly Business Review
• Measure success• Continuous launch
support
3 Weeks 1 Week First 90 Days