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;b[c[djWho Students BookDavid Grant, John Hughes & Rebecca Turner
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Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
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Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
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Exercises and Tests Email Phrasebank Phrasebook Glossary Audio
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Unit 6
Unit 7
Unit 8
Unit 9
Unit 10
Unit 11
Unit 12
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Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
Contents
2
Working with words
Language at work
Practically speaking
Business communication
Case study / Activity
Outcomes you can:
Talking about countries, nationalities, and jobsJapanese, British,technician,managing director, etc.
Present simple - bePossessives
How to spell SocializingSaying hello and goodbye
ActivityThe introductions game
F say what you do and where you are from
F ask about personal informationF spellF say hello and goodbye and
introduce yourself and others
Company types and activitieselectronics,automobile,produce, provide,etc.
Present simple How to say numbers
Exchanging informationBooking and ordering by phone
Case study Choosing a supplier
F talk about company types and activities
F ask about companiesF say numbers F book and order things by phone
Location and company buildingshead ofce,distributioncentre, etc.
There is / there areSome / any
How to start and end a telephone call
TelephoningLeaving telephone messages
Case study Finding the right location
F talk about your company location and buildings
F ask for details about a workplace
F start and end a telephone callF leave a telephone message
Technology and functions switch on, enter a password, etc.
Adverbs of frequencyQuestions
How to use sequencing words
Exchanging informationAsking for and offering help
Case study Making use of technology
F talk about technologyF talk about everyday activitiesF ask questions in the present
simpleF ask for and offer help
Documents and correspondenceprint a hard copy,forward an email,etc.
Past simple be and regular verbs
How to apologize
Exchanging informationsolving problems
Case studyEveryday tasks
F deal with documents and correspondence
F talk about a past eventF say sorryF explain and solve a problem
Food and drinkmenu, a coffee,some coffee, etc.
Past simple irregular verbsTime expressions
How to describe a trip
SocializingMaking conversation
ActivityThe socializing game
F order food in a restaurant or caf
F use time expressions to talk about the past
F describe a tripF make general conversation
Jobs
611
1
Products & services1217
2
Location
1823
3
Technology
2429
4
Communication
3035
5
Contacts
3641
6
Introduction 45
Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
Contents
3
Departments
4247
7
Employment
4853
8
Teamwork
6065
10
Travel
6671
11
Schedules
7277
12
Working with words
Language at work
Practically speaking
Business communication
Case study / Activity
Outcomes you can:
Responsibilities and departmentsbe in charge of,Customer Services,etc.
Prepositions of place and movement
How to usethis, that,these, and those
Exchanging informationShowing a visitor round
Case studyDesigning the perfect workspace
F Describe departments and their responsibilities
F say where things are and give directions using prepositions
F show a visitor round a company
Employmentimaginative,practical, be good at , etc.
Present continuous
How to tell the time
MeetingsArranging to meet
ActivityThe right person for the job
F talk about professional qualities, skills, and experience
F talk about what you are doing now and trends in the workplace
F tell the timeF arrange a meeting
Competitionwide choice, high quality, etc.
Comparatives How to say prices
MeetingsComparing and choosing
Case study Making a supermarket competitive
F talk about competition and how to be competitive
F compare products and companies
F say pricesF compare and choose
Working in teamsattend meetings,solve problems, etc.
Present continuous present and futureSuperlatives
How to respond to news
MeetingsGiving opinions
Case study Changing the way you work
F talk about teams and teamworkF discuss problemsF talk about present and future
arrangementsF choose the best optionsF respond to newsF give opinions
Air travelcheck-in, business class, passport control, etc.
Going toInnitive of purpose
How to talk about money
TravelStaying at a hotel
Case studyOrganizing a business trip
F talk about air travelF check in at an airportF talk about future plansF give reasons for actionsF talk about moneyF book a hotel room and ask
about hotel services
Calendars and schedulesbusy period, tightdeadline, etc.
Present perfect How to use prepositions of time
MeetingsPlanning a schedule
ActivityThe revision game
F talk about schedulesF talk about recent past actionsF say when something happens
using prepositions of timeF say datesF plan a schedule
Practice les 78101
Irregular verb list 102
Information les 103117
Audio scripts 118127
Competition
5459
9
Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
Working with words | Food and drink1 Work with a partner. Read this article and discuss the questions for:
1 your own country 2 other countries you visit
2 33 Listen to two people at a restaurant. What do they order? What is theirtotal bill?
Tips for Travellers: Eating Out *ONBOZDPVOUSJFTUIFSFTUBVSBOUOPUUIFPGDFJTUIFSFBMQMBDFGPSCVTJOFTT4PNBLFTVSFZPVDBOBOTXFSUIFTFRVFTUJPOTCFGPSFZPVSOFYUUSJQBCSPBE 8IBUEPZPVFBUGPSMVODIPSEJOOFSJOZPVSDPVOUSZ "SFUIFSFBOZTQFDJBMPSMPDBMEJTIFT *TJUOPSNBMUPESJOLBMDPIPM )PXNBOZDPVSTFTBSFUIFSF 8IPQBZTUIFCJMM 8IBUJTUIFUJQJONPTUSFTUBVSBOUT
THE patioSushi 11.50Grilled vegetables 9.00Pizza 8.25Steak and fries 10.50Chicken caesar salad 7.95
Side dishes: Mixed salad or french fries 4.50
Bottled water (sparkling or still) 3.50Soft drinks 3.00
Coffee / Tea 2.75
36
ContactsLearning objectives in this unit
B Talking about food and drink
B Ordering food in a restaurant or caf
B Talking about the past with time expressions
B Describing a tripB Making conversation
Activity
B The socializing gameStarting point1 Does your company
have many visitors?Where do they havelunch? Where do theygo in the evening? Fordinner? To the theatre?
2 Do you visit othercompanies? How dothey entertain you?
6
Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
3 33 Listen again and underline the correct words in italics.1 Would / Do you like sushi?2 We like / Wed like a bottle of sparkling water.3 Do you like / Would you like to order first?4 Id / Ill have the grilled vegetables please.5 I like / Id like some sushi, please.6 How is / was your meal?7 Would you like / You like a dessert?8 Ill have / I like a coffee.9 Well / Wed like two coffees, please.10 Could / Would I have the bill, please?
4 Which of these phrases in italics mean (a) Do you want ?, (b) I / We want ,or (c) neither.1 Do you like sushi? 5 I have sushi. 2 Are you ready to order? 6 Ill have sushi. 3 We like sparkling water. 7 Would you like a dessert? 4 Wed like sparkling water. 8 Could I have the bill?
5 Work with a partner. Take turns to be a customer and a waiter at the caf.Use the menu and practise ordering food.
6 Read these sentences and complete the rules with the words in bold.Would you like some french fries?Wed like a bottle of sparkling water.Id like some sushi, please.
1 Use / an with singular, countable nouns.2 Use with plural countable nouns and uncountable nouns.
7 Work with a partner. Write a / an or some next to these words.
For more exercises, go to Practice file 6 on page 88.8 Think of your last trip abroad. Was it for business or pleasure? How were
the restaurants? Did you try some local dishes? What food did you eat?Tell the class.
Interactive Workbook Glossary
Tip | countable and uncountable nounsSome nouns are countable: 1 apple, 2 apples, 1 bottle,3 bottlesSome nouns are uncountable: sushi, chickenSome nouns can be both: Id like a (cup of) coffee.Can I have some coffee?
1 a (cup of) coffee 2 some coffee 3 sushi 4 salad
5 cheese 6 sandwich 7 french fries 8 steak
Unit 6
Contacts
37Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
Language at work | Past simple irregular verbs |Time expressions
1 What are trade fairs? Who goes to them?
2 Read about this Industry Expo.1 What type of industry was it for?2 When and where was it?3 Where were manufacturers, suppliers, and other representatives from?4 Does your business or industry have similar events?
3 There are three verbs in the description of the Expo. Underline them.Do they describe the past or present?
4 34 Listen to Giang and Enzo meet at the Expo.1 Where is Enzo from? 2 What do they give each other? 3 How did they travel to the Expo?
5 34 Listen again. Number these verbs in the order you hear them.came took 1 flew
had were left met
Recent events
Almost 100 companies went to this years Industry Expo. Manufacturers and suppliers from China, the Republic of Korea, India, Taiwan, and Hong Kong met Vietnamese producers, and two companies from Austria and Italy also had representatives at the event.Dont miss this event next year. Click here for early registration.
Textile Industry Expo Date: 14 August, 2009
Venue: Ho Chi Minh City International Exhibition & Convention Center, Vietnam
38Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
6 Write the verbs in 2 and 5 next to the infinitive.1 be was 5 have 2 take 6 leave 3 go 7 come 4 meet 8 fly
7 Read this extract from Enzo and Giangs conversation. Complete thetimeline with the time expressions in bold.
I came to Ho Chi Minh City last night, but I left Bologna two days ago. I flew to Milan and then to Shanghai. I had a day in Shanghai, so I met some colleagues there yesterday.
A year ago last month this morning
8 Work with a partner. Describe your last trip. Talk about some of thefollowing and use time expressions. where you went what meeting (conference) you had how long the journey took where you left from when you left / arrived who you met when you came home
9 35 Listen to Giang ask Enzo about his career. Complete these questions.1 How did you a sales manager in textiles?2 Why did you ?3 When did you your current company?
35 Listen again. What are Enzos answers? Work with a partner.
1 Write five sentences about your career using time expressions.Example: I went to University in 1999.
I studied 2 Swap your sentences. Ask and answer questions about your careers. Begin
with the question: How did you become a (job title)?
Interactive Workbook Exercises and Tests
Practically speaking | How to describe a trip1 Which adjectives below describe a hotel? a journey? a meal or the food? a presentation? a city or country?
nice good boring delicious comfortable interestingOK terrible fine
2 Work with a partner. Look at some photographs from a trip. Take turns toask and answer questions. Student A, turn to file 14 on page 106. StudentB, turn to file 46 on page 114.
3 Now ask your partner about their most recent trip.Example: How was the flight? How was the hotel?
Unit 6
Contacts
39Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
Key expressionsStarting a conversationCan I join you?I hear you work for ...Is this your first time ...?What do you think of ...?
OfferingCan I help you?Can I get you something?Would you like another ...?Please take a seat. / Please go in and take a seat.
RespondingYes, please.Yes, of course.Yes, thats right.No, thanks. (Im fine).
Finishing a conversationPlease excuse me.Nice talking to you.See you later.
Interactive Workbook Phrasebank
Business communication | Making conversation1 How can you start a conversation in these two situations?
2 36, 37 Listen to two conversations and match them to situations 1 and 2above.
3 36 Match phrases 18 to responses ah, then listen again and check.1 Can I join you? a Very interesting.2 I hear you work for GST. b Sure. See you later maybe.3 My names Simon Turing. c Yes, of course.4 What do you think of the conference? d No, not many.5 Do you come here every year? e Pleased to meet you.6 Do you know a lot of people here? f No, thanks. Im fine.7 Would you like another drink? g Yes, thats right.8 Please excuse me. h No, this is my first time.
4 Work with a partner. You are at a conference. Practise this conversation. start the conversation offer something talk about the conference end the conversation.
5 37 Work with a partner. Think of possible responses to these sentences,then listen again and compare your answers.1 Can I help you? 4 Can I get you something?2 Is this your first time here? 5 Nice talking to you.3 Please go in and take a seat.
For more exercises, go to Practice file 6 on page 88.6 Work with a partner. Practise this conversation. start a conversation with a visitor in Reception offer to take him / her to a colleagues office offer something to drink end the conversation
7 Work with a partner. Student A, turn to File 18 on page 107. Student B,turn to File 43 on page 113.
Interactive Workbook Email Exercises and Tests
1 Youre at a conference cocktail party. 2 You arrive at your company. Its the end of the first day. You see a visitor in reception.Youre at a conference cocktail
party. Its the end of the first day.You arrive at your company. You see a visitor in Reception.
1 2
40Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
Unit 6
Contacts
The socializing game Play the socializing game with a partner.
Choose a square.On a blue square, read the question or sentence, and then respond. On a brown square, read the answer and ask an appropriate question. If you are right, you win the square.Then your partner chooses a square and does the same.Try to complete a line of five squares across ( ), down ( ), or diagonally ( ) before your partner.
Examples:
Is this ?No, I was here
last year.
What would you like to
drink?
How ?Fine. There was no traffic on the
roads.
When did you join your
company?
Can I ?Yes, please. Ill have a coffee.
My names Rudolf.
Can ?Yes, sure. Take
a seat.
I hear Yes, its a great
company.
Nice talking to you.
When did you start your job?
What ?Its very
interesting.
Would ?No, thanks.
Im fine.
Please excuse me.
Would you like a side dish
with that?
Could I ?Certainly. Its 25, please.
Are you ready to order?
How ?Delicious! Thank
you.
Where did you go on
holiday last year?
How ?My room was a bit small,
but it was very comfortable.
When did you last travel by plane?
Would you like a dessert?
How did you become a
(your job)?
Do ?No, not every year, but I was here last year.
Would you like to order
first?
Can ?Yes, please. I have a lot of
bags.
Do you like fish?
You say:Yes, and I really like sushi.
Do ?No, not many.
You say:Do you know many people here?
41
ActivityBusiness Result Elementry Student's Book Oxford University Press www.oup.com/elt
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Business Result Elementry Student's Book Oxford University Press www.oup.com/elt
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